Submit a Complaint
Claimed

Lenovo Complaints & Reviews

www.lenovo.com/in/en
1
Updated: Feb 5, 2026
Complaints 4423
Resolved
635
Unresolved
3788
So far, so good. Lenovo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Lenovo will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Lenovo

Having problems with Lenovo?

File a complaint and get it resolved by Lenovo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Handsets
Lenovo

Lenovo reviews & complaints page 35

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ashishgupt
Nov 18, 2020
Report
Copy

Address: DR. ASHISH GUPTA, 324 ANANDPURI, KANPUR. (208023)

Dear sir,
we have buyied this all in one desk top through flipkart and facing some issues in it. When ever we switch on the pc it hangs and doesnt operates it keeps on processing. We tried several times but every time it happens the same. I am attaching the pics . Please register my complain and send some one to rectify the problem .
Lenovo customer support has been notified about the posted complaint.
View replies
Dear Sir, I dont know why your any representative have not tried to contact me. I am facing alot of trouble in using my computer, please take my complaint seriously and get the solution on priority basis.
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rajendra Doppalapudi
    Nov 17, 2020
    Report
    Copy

    I have mailed couple f times regarding my cash back offer on HDFC credir card, when i mailed to lenovo post sales team, i received mail stating our backend team will check and the issue and revert you in 48 hours, but it was 120 hous not received the mail and when i made call to post sale lenovo number, nobody is answering, i had called them in working time after 9.00AM and before 6.00Pm
    Lenovo customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bitti Venkatesh
      Nov 13, 2020
      Report
      Copy

      They kept my laptop for 10 days and did nothing.when I asked for bill they are asking for excuses and not gave me GST bill. Managers behaviour is very rude, irresponsible, using vulgar language with customers and threatening to beat me. His behaviour is not tolerable at all.
      Lenovo customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        Hrishikesh Pillai
        from Powai, Maharashtra
        Nov 13, 2020
        Report
        Copy

        Address: Absolute IT Solutions Pvt Ltd. Shop No. 21/22, Madhav Commercial Complex, Behind Vodafone Gallery, Oak Baugh, Kalyan(W) - 421301

        On 22 September, 2020, I brought my Lenovo G50 laptop to authorised service center for Lenovo, Absolute IT solutions Kalyan West, to replace a damaged hinge for which they charged 5500. After 5 days, they phoned me and told that there was a damage to a power cable inside the laptop which I was not aware, and it would take another 2200 to replace them. I relented. Originally they promised that it would take 5 days and It took them around 20 days to service. After servicing, when I received my laptop finally on 18th October, , it was totally ruined, they damaged laptop speakers, laptop hanging almost every other time touchpads working erratically, wifi getting disconnected intermittently along with a host of issues. When I called the service center, to make them aware of the issues, they refused to service the laptop saying these issues were there originally,
        Lenovo customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rajendra Doppalapudi
          Nov 10, 2020
          Resolved
          Report
          Copy
          Resolved

          Address: Martur,ANdhra Pradesh

          I had not received my GST Invoice till now as on 10-Nov-2020 11.07 AM, i had emailed to post sales team and made phone calls and raised the iisue for about 10 times to post sales customer care on[protected]. whenever i made a call they will tell in 24-48 hours u will received the copy, but not receiving it.

          Order Number is [protected].
          Placed on 16-Oct-2020 3:07 PM
          Nov 11, 2020
          Complaint marked as Resolved 
          received mail after given complaint in CONSUMER COMPLAINTS, but why Lenovo was taking their customer upto that extent
          Lenovo customer support has been notified about the posted complaint.
          Helpful
          3 other people found this review helpful
          3 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Rash Sri
            Nov 9, 2020
            Report
            Copy

            Address: Adarshpuri Colony Arsanday

            Battery backup is only for 1hr.after having 100% charge
            Lenovo customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              kalyan_rc
              Nov 6, 2020
              Report
              Copy

              The system becomes very slow while operating on Microsoft Teams or Zoom
              Lenovo customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                nithya abu
                Nov 5, 2020
                Report
                Copy

                Address: 14/51 Elanga Nagar, kasthuribai Road, kumbakonam 612001, Thanjavur district, Tamilnadu

                Respected sir,
                I bought a lenovo M10 Tab on[protected] for online Teaching purpose. I kept the tab in my handbag, not broken, but the salesman said display broken. Cover and tempered glass still good, how the display broken, don't know. We have been searching to rectify the display. But no use, no response, Really, we are very much disappointed. I request you to kindly help and guide us to rectify it.
                Lenovo customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bhukya ramesh naik
                  from Bengaluru, Karnataka
                  Nov 5, 2020
                  Report
                  Copy

                  Address: Ferns Icon, Level, 2, Outer Ring Rd, Doddanekundi, Mahadevapura, Bengaluru, Karnataka 560037

                  Dear sir,
                  I have purchased Lenovo yoga slim C640 laptop from lenovo.com. The order number is [protected] dated[protected]. As per the specifications, the dimension should be 33.7cms and LTE port also given, After receiving the parcel, The laptop dimensions are not correct, no LTE port also is given. The shown dimensions are 33.37 cm, the this product is having dimension 30cm only. The laptop is running very slow, even taking 2-3 seconds it is taking to open a page. I represented the issue to their customer support team on[protected], but till now no response received from them. [protected]@ndsindia.com, [protected]@ndcommerce.in,
                  Lenovo customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vasudeva R
                    Nov 4, 2020
                    Report
                    Copy

                    Address: HIG 44 sector I MVP Colony VISAKHAPATNAM ,Andhra pradesh ,india ,53007

                    Extremely slow booting and connecting to sites
                    Scroll down up keys not working
                    Downloading very slow
                    Lenovo customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Nallasivan V
                      Nov 3, 2020
                      Report
                      Copy

                      I Bought Lenovo laptop together with the accidental damage protection and warranty for 3 years. The accidental damage protection says it covers water spills, however when I had an accidental water spilling on the laptop the Lenovo service center refuses to cover it. What is the point of buying this accident protection if it covers only minor things, the policy is super unclear and it seems that service center does all they can to not use the protection to cover the damages.
                      Desirable resolution would be either to make the policies explicitly clear what is covered and what is not, so it is not at their individual officer discretion or to make a proper insurance policy and cover all accidents that contain water spilling, etc.
                      I highly recommend not buying this protection, it is very obscure and seems like a waste of money.
                      Lenovo customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dhanashree01
                        Nov 2, 2020
                        Report
                        Copy

                        Address: oberoi realty ltd, 3rd commerz, international business park, oberoi garden city, goregaon east, mumbai 400063

                        I purchased Lenovo Z6 Pro Black, 128 from Flipkart on 11 jan 2020 having invoice no FAAAHO[protected] of amount Rs. 29999 and IMEI no [protected] and IMEI2 [protected]. the colour of the screen getting spread internally when i showed this to service center they are charging extra rs. 8000 for this. i haven't damaged my cell phone then too i have to bear extra 8000 repairing cost why it is not covered under warranty. please advise me what i have to further do to either get the same repaired of replaced.
                        Lenovo customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          deepak chavhan
                          from Mumbai, Maharashtra
                          Nov 2, 2020
                          Report
                          Copy

                          Address: Mumbai

                          Lenovo ideapad 330 laptop mother board issue.

                          Not charging, mother board not working after warranty date expiry

                          Latest model paid high price but no benifits

                          They're fulling customers

                          Dipak Chavhan
                          Contact [protected]
                          Lenovo customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Beeresh b.s
                            Oct 29, 2020
                            Report
                            Copy

                            I had Booting Issues with my laptop early this month, I contacted Lenovo Customer Care, they issued me a ticket as my hard disk (ssd) was crashed or something, it wasn't working, since its been more than 15 days I haven't got any kind of response from your team .I am student I am not able to attend my classes and do my work. Still Haven't received my part its been hectic situation for LENOVO is the worst service provider, They dont respond Properly To their customer quires
                            Lenovo customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rajendar Reddy Sandupatla
                              from Bhadrachalam, Telangana
                              Oct 28, 2020
                              Report
                              Copy

                              Address: 203, Brundavan Residency, Dwaraka nagar colony, Bandlaguda jagir, Rnaga Reddy-500086

                              I have reported many times the lenovo think pad laptop web cam issue with lenovo customer care.

                              They are not responding and talking very rude language.
                              Lenovo customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kavyashree K S
                                Oct 28, 2020
                                Report
                                Copy

                                Service was booked when my laptop was under warranty and it took them 1 month to resolve it and even after resolving it, it did not last for 2 days and i received a call and i told them everything they told me they will look into matter and now if i contact customer care they are saying it is out of warranty and cannot help the problem is with the hardware service provided was poor and now i need replacement because when i booked for service it was under warranty
                                Serial number MP1LWZB4
                                TICKET NUMBER[protected]
                                Lenovo customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  TANMAY DHAPKE
                                  Oct 27, 2020
                                  Report
                                  Copy

                                  Laptop not charging, adapter working well. Registered complaint on mail, but no reply yet, customer care people aren't taking the issue seriously, I have to repeat everything to every other executive. They said, company will send engineer for replacing motherboard, it's been a week and no one came yet. I called them again, they said troubleshooting not done, address that I've told them previously, they noted wrong.
                                  This time I've got them corrected with address.
                                  Hope engineer come soon.

                                  Why there is no reply on mail ?, I've sent mails 2 weeks back but still no reply.
                                  Lenovo customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    CraigS
                                    Oct 24, 2020
                                    Report
                                    Copy

                                    Address: Westgate on Sea

                                    You broke my laptop 3 times under an Onsite Warranty.
                                    Due to Covid you can't make on Onsite visit.
                                    I have two email promising to a) extend the warranty until you can return and b) promising to repair the laptop
                                    So far no-one has responded in a meaningful manner, despite at least 20 emails to various departments.
                                    Even the person who promised to extend the warranty does not respond.
                                    No-one has forwarded my emails to the Customer Complaints department, and nor have the replied with the email address for them.
                                    No-one has responded to the Call Me Back form.
                                    This is, frankly, outrageous.

                                    To not even reply is truly astonishing.
                                    Lenovo customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Divakar Reddi
                                      Oct 24, 2020
                                      Report
                                      Copy

                                      My Name is Divakar, I Purchased Lenovo laptop battery on[protected] it was draining too fast it comes 40 to 45 min after charging, the battery was under warranty this same thing I call Lenovo team they said it is not the accessory team, they are playing the games with me one guy said do the call to [protected] and I call them they said it is only smart phones you have contact this no.[protected] they given same no.
                                      they are fraud doing like this and I sent mail to customer support they also said contact this no. [protected].

                                      Iam irritating like this service and worst company

                                      Thanks & Regards
                                      AR Divakar
                                      [protected]
                                      Lenovo customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        Bufu
                                        Oct 23, 2020
                                        Report
                                        Copy

                                        Address: Emaar Digital Greens Tower B 17th floor 1701 Sector 61, Gurugram, Haryana 122102

                                        Dear Team

                                        Last month i purchased lenovo airpod from amazon.in and with in one month the left air pod is unable to get charge .

                                        Right one is working fine but having issue with left one as it is not charging.

                                        Requesting you to kindly help me as this product is under warranty and, moreover while purchasing this product i believe that LENOVO provides quality stuff but unfortunately i am very much disappointed.

                                        You can connect with me anytime on given detail :-

                                        Contact Number :- [protected]

                                        Regards,
                                        Sahil
                                        Lenovo customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Cart2India Online Retail
                                          1
                                          (20)
                                          WebLink.org.in / Weblink Softwares
                                          3.2
                                          (8)
                                          Fonemart.in
                                          1
                                          (129)