Lenovo Complaints & Reviews

Hi Team,

I am writing in regards my laptop issue which I have recently purchased from Lenovo on 16th September. Since 18th September my laptop is not working. I have raised a complaint also I have called them on their call support and done everything which was advised to me by the technician.Still my issue is not resolved. I have purchased this laptop for my office work and now I think I have wasted my money on this. I have...

1) The order for the ThinkPad laptop was placed on 5th September 2020. Aware of the fact that the model was a customized one, the expected date of the delivery was 4-6 weeks. The same was also confirmed by the telephonic conversations.

2) After waiting for around 3 weeks, I mailed [protected]@lenovo.com as the status of the order laptop was showing CONFIRM only at that time on the Lenovo website.(The same status is present as...

Date of Incident: September 30, 2020
Serial No. : YX006NZN
Complaint No. : 482816

I recently bought Lenovo Ideapad Serial No. YX006NZN and paid for accidental damage protection on September 30, 2020. My account got debited and still the company has not updated the same on my account. I tired of calling their customer care. The customer care gave some email address and asked me to send email. I have sent multiple...

Lenovo is a company of thiefs. I wanted to buy a laptop for my daughter and I saw only Lenovo was offering student laptops. That itself is a cheating. I realised this later when I saw the price of other brands. They dont ask you to produce any proof to show that you are a student. I called the sales team one Ajoy and he promised me delivery by 3rd October and I placed the order by paying the full cost of the laptop upfront. Then I am getting...

I purchased a laptop from Lenovo.
Its Serial number MP1LNGBE.
Its not working. When I told this to them they asked to send mail to pop.lenovo.com . i sent them several mail with invoice.
They do not replied for any mail.
20 valuable days are over still they support team telling that we can't do anything without updating warranty. I am frustrated with u guys.

Pls help me...

The device I purchased is having a display issue( Yellow tint all over the screen) from the day 1. I have contacted customer care several times, still they haven't sent a technician for onsite visit to clarify the issue and replace with another piece. Every time I call them they keep saying due to corona they are short staffed. But I see the raised complaint has been closed and got reopened only when I called them for enquiry.
br...

I purchased a Lenovo Tab M10 from Croma - Connaught Place on[protected] for 15990 INR. The product worked for a short duration only (with issues in charging) and finally got switched off due to complete failure of charging. Since the product had one year warranty provided by the Lenovo company itself, i returned the Tab to Lenovo (through their service centre in Srinagar - J&K, on[protected] for fixing the problem. I have been now...

Within one week of delivery, this laptop started giving me blue dead screen error even after complaining a dozen of time there is no response to my issue.

There is no one replying to my mails.

i am never going to buy lenovo laptop ever and would try my best to advice people to stay away from this company which has no interest in customer satisfaction....

Hello,
I had lenovo idea pad 330 laptop had serial no.PF1F6CZR and it is problem from the 6th month of buying it. First it has keyboard issue then hard disk issue then LCD issue, then cable issue. After changing this much parts still it is giving problem.
Now again it is not powering on.and also i didn't overused and not even overcharged and not played a single game.but still it was lagging and gave me a lot of problems . And...

Contacted lenovo support center for dead pixel issue on lcd for my thinkpad t470. Did enough time pass on the ticket and service center returned laptop saying "service denied as there no functionality issue". There are dead pixel in more than 10 places on the screen and also some light glowing (Randomly) in middle of the screen. How come it considered as no functionality issue?

By the way, support center guys damaged more to...

Its been multiple times when i have complained to the customer service about the erbcam issue i have been facing since months, but there isn't any resolution to it.
So many customers who have bought this model have been facing the same issue and the company is just now owning to the faulty defective model.

I would want them to replace all the laptops of this model that have been facing such issues.

Repair...

Dear sir/mdm

I purchased lenovo laptop in the month of february 2020. Even, emi of laptop is just completed, however, there is some issue regarding motherboard, and i contacted your technical person so many times, but i m not getting satisfactory services from your company.

I am working as professor and currently my entire work is online. So, i faced my types of trouble.

I hope you will look...

Dear sir / madam,
This is to inform you that i had purchased brand new lenovo idea pad s540 – 151wl
(Purchase for rs. 62000/-) last year in the month of october 2019, details as below :-
Serial :- yn004kps product number :- 81ne000xin bio version :- apcn35ww.
Warranty period is upto : 11.10.2020
01. In the month of august 2020 there was a problem in laptop’s hinge, we had complaint the matter to your...

I bought a new laptop from lenovo service provider.
I did not given second thought while purchasing it, but from there only that laptop was working too slow.. its i3 7th Gen 4gb Ram.
I told to sales person also he said this processor works like this only.
I thought may be he is right.
But i[censored] compare same processor with other brand laptop then i got fooled by the sales person.
Now every coming week after...

This is to state that we are highly unsatisfied with your service regarding the repair of our lenovo laptop (Serial no pf2dle6t). Please refer to the scanned copy of the service call report as attached with this form for complete detail.

The issue is from the very second day, within 1.5 hours the laptop became switched off. It is clear that the battery backup is ridiculously low. When we addressed the issue to the service...

My laptop is not starting. I can hear small beep sound in between. And light is flickering in numerlock key...

I am using lenovo 330s serial: yd06059a bought it on 28/12/2018 with 3y depot warranty.
Since i bought this i'm having some or the other issue, even your executive won't be able to deduct the issue, they simply run the vantage application scan it and then they tell to do a backup and put up a new window.
I'm literally fed up now i don't want to use this laptop either you exchange it or grant me a refund....

I placed an order on lenovo sale website, Order Number is [protected]
Placed on 7/23/20 2:56 PM
Till day not received any update, I called costumer services so many times, always same answer that we arrange a call...

Dear sir/madam,

Please note that my Lenovo laptop battery continue drain with in short time while not use. Kindly arrange to attend my issues as soon as possible.

My contact no-[protected], [protected]...

I wish to complain about the Lenovo laptop I purchased seven months before.

Very dissatisfied with the product, within this one month I have got a problem for

Motherboard then RAM then Keyboard, then again Keyboard and then again

the motherboard and still laptop is not working after so much of complaints and technical visits. Its been very hard to work in this situation, because of COVID-19 the...