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Lenovo Complaints & Reviews

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Last updated Mar 18, 2024
Complaints 4389
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Lenovo reviews & complaints page 85

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M
Manish Parsaniya
from Surat, Gujarat
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Poor response from lenovo service center

Address:394110

Hi,
I am manish parsaniya, i have bought lenovo vibe k5 note.in my phone there is problem of speaker. When i go to lenovo service station in surat at office no. 2, ramsha tower, above vijay dairy, adajan circle, adajan patiya, surat, gujarat 395005, they have told me that i have to put my phone for seven days for checking because they dont have parts. When i tell them book my complain and when parts of mobile come just call me i will...
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R
from Chennai, Tamil Nadu
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Poor response from service centre

Address:Chennai, Tamil Nadu, 600080

Hi,
Im J.Rajkumar, im a lenovo k6 note customer. I had given my phone to service center of following address(:Hcl Touch, Ground Floor, Habeeb Towers, No.196(Old No.756), Vasan Avenue, Anna Salai, Chennai), for navigation keys problem. My complaint no is [protected]. Initially they said one week to return but since 14 days have gone i didn't get my phone back. The people in the service center are not picking up the phone to reply....
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P
Pravas Ranjan Mahanta
from Siliguri, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty issue with lenovo external hard disk

Address:85101
Website:lenovoservices.net

I bought a Lenovo UHD F308 1TB(EN) bearing SN: GXB0K69457Z10YF7PF 59 from online retail store www.Snapdeal.com. I want to know the warranty period for the above mentioned product but when searching with this SN I could not able to find the product. So please help me dealing with this External Hard Disk.
Contact
Email: [protected]@gmail.com
Pravas Ranjan Mahanta...
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N
nsaini16
from Delhi, Delhi
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Delivered faulty device from day one

Address:411017
Website:support.lenovo.com

Lenevo delivered faluty device and we are suffering from day one for issues occurring in Lenevo K6 Power. we have cheated by Lenevo.
It is very shameful that being after raising so many complaints the director of lenevo is still sleeping in silence and ignoring the customer request.
There is no proper support from lenevo either via email, phone and post visiting the their authorized customer care center which address is too...
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Z
Zoya Qadri
from Burla, Odisha
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I'm complaining about my phone

Address:New Delhi, Delhi

My phone lenovo vibe k5 note which you have diliverd, is not working properly specialy the front camera is worst, I want to return this phone or exchange it, when I take a selfi so many line are come in front of pic so the picture of quality becomes dull, nd I try to search the number of filpkart office but I didn't find the number so I request u to help me......
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A
anil kondla
from Itarsi, Madhya Pradesh
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Not providing service

Address:Bhopal, Madhya Pradesh, 462010
Website:www.lenovo.in

Dear sir, i have purchase an lenovo pc with 3 year warrenty, but from last six month i am facing the problem of motherboard and cd writer, due to which i complaint to lenovo toll free no. For motherboard and cd writer, they send an engineer to change the motherboard but he does not response to cd writer, but after some days my pc motherboard, processor fan and cd writer again creating problems due to which i again complaint to lenovo, they...
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S
Srikanth Uppula
from Cumbum, Andhra Pradesh
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Mobile hanged not solved problem

Address:Hyderabad, Andhra Pradesh, 500001
Website:[email protected]

Dear sir,
Iam buying lenovo p2a42 mobile in flipkart april 1st. Iam using only 10 days the mobile. After 10 days i mean 11th day its hanged. After 2days[protected] iam giving to service center they was telling it is major problem it will be taken 10days time. After 15 days its repaired and given back to me. After repair iam using only 1 hour. Once again its hanged.
Service center its frost service the service center is in...
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B
Braj Tomar
from Murwara, Madhya Pradesh
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My mobile was not returned or charged

Address:Gwalior, Madhya Pradesh, 474001
Website:Flipkart

Sir.
I was perches lenovo k6 power mobile that have problems(s/w & scratch) so I was used return policy but that was rejected by your organisation and service centre also not repaired due to scratch. Please help me.
Order ID OD[protected]
Return ID OD[protected]
Ordered 3/4/17
Delivered 7/4/17
Return requested 16/4/17
Return request rejected 18/4/17
Plz find attachment.br...
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K
Keval Parsaniya
from Pune, Maharashtra
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Zuk z1 in 10 month give 5 time in service center.

Address:380004

Dear team,

Name - kevalkumar jamnadas parsaniya
Imei no - [protected]
Model name - lenovo zuk z1

I am tired to repair this phone multi-time when i perchse this mobile till 11 month the hole mobile hardware accept body changed by service centre but still not solve the problem below problem always there

1) finger print not working,
2) very heating not able to put near ear...
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K
kandarpJoshi
from Ahmedabad, Gujarat
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Lenovo K5 plus faulty piece/ handset

Address:380050

Ordered a brand new piece of lenovo k5 plus in february 2017 and recieved just to find after some days that there is a network problem with the device. The network is available only when outside my home or office. Dissapears as soon as i come inside my home, office or any other closed building.
Just one month on and the hand set went wrong... Recieved a faulty piece from flipkart.
Recently given in lenovo service centre since...
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P
pravesh161030
from Kanpur, Uttar Pradesh
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Lenovo vibe p1 turbo

Address:Kanpur, Uttar Pradesh, 208016

Respected sir,

I am very sad to inform you that i had bought a phone from amazon.in on march 5, 2016 but within 2 months my phone's speakers are not working and the invoice voice calls volume also appears to be very low even if it is maximum. Such that each time i had to use earphone
Please sir help me to solve this issue.

Pravesh singh
Pravesh. [protected]@gmail.com...
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M
mukul1908
from Kanpur, Uttar Pradesh
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Service center people taking charges in guarantee period

Address:Kanpur, Uttar Pradesh, 208001
Website:www3.lenovo.com

Dear sir/mam,

This is to inform that i bought a mobile in the month of january 2017 and day before yesterday automatically mobile screen was blank & rest mobile was working properly i was getting incoming or outgoing calls than yesterday i went to lenovo mobile service center they checked and told me there is software problem we will do it after 1 hour they checked and open the mobile than told me there is a screen problem...
+2 photos
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A
Abhi1948
from Delhi, Delhi
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Lenovo Yoga 314

Address:110002

Laptop Model: Lenovo Yoga 314,
Serial No. : (S/N: PF09PZWX)
Service Request No.: [protected]
Purchased from M/s Sunsystems, C-387, I & II Floor, Palam Extn. Ramphal Chowk, Sector -7, Dwarka, New Delhi-75.

Problem Description:
1. Battery not charging beyond 60%.
2. Drains out suddenly after reaching below 20%.
3. Warranty updation not done, it is showing out of warranty although not...
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S
Sap20
from New Delhi, Delhi
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Lenovo's damaged handset from the next day of purchasing it.

I bought lenovo a6600 plus (Black) from 'communication hub e-58, main vikas marg, laxmi nagar, delhi - 110092' on 12th of may 2017. And the staff with conviction told me that there are 15 days replacement policy in case the handset turns out to be damaged in any which way within the aforementioned period. But at the same time, they refused to mention any of it on paper, along with the warranty/guarantee policy on the handset, citing reasons...
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M
meakshay07
from Mundi, Madhya Pradesh
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Wlan connection failure

Address:Gwalior, Madhya Pradesh, 474020

Hello sir i am akshay. I purchased lenovo k6 power mobile from flipkart. My problem is about wifi network failure when i connect to wife/portable mobile hotspot network. It show a message "wlan connection failure"below the wifi network. I have also a photo and video of problem that is occuring in mobile so please help me to solve my mobile problem. Thank you...
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S
Sreedhar Narpala
from Mancheral, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lenovo service centre - chaitanyapuri - hyderabad

Address:Rangareddy, Andhra Pradesh, 500060
Website:www3.lenovo.com/in/en/smartphones/c/smartphones

Submitted Lenovo K3 Note along with Battery for service on[protected] at 12.50PM at Lenovo Service Centre, Chaitanyapuri, Hyd-60 T.S. Ph: [protected], [protected].
No:SOIN[protected]
Assured of delivery of mobile by 24th. On 24th may they are saying it will take 3 more days to deliver. ie they will deliver by 27th. Looking for appropriate remedy.
[protected]@gmail.com...
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S
sumit2694
from Kolkata, West Bengal
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Lenovo Vibe B

Address:Kolkata, West Bengal, 700046
Website:www.lenovo.com

Sir,
I purchased a lenovo vibe b handset on 11.05.2017. That day i fully charged the handset battery. Since 7-8 hours as instructions. I did not work with the handset that night. But next day morning i saw the battery level went down to 80%. Also when i used some application like whats app, facebook, twitter, instagram etc. When i used these apps, the battery level went down very soon. Example before using whats app battery level...
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R
ramesh pahilwani
from Nagram, Uttar Pradesh
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Lenovo A6020a46 battery damaged

Address:Ajmer, Rajasthan

The battery of my lenovo mobile phone is draining very quickly and the charger provided with the model is also not working properly. When i complained about it in a nearby service center in march that is within 6 months of purchase they refused to replace the charger and asked to leave the mobile handset too. Being a student pursuing my studies outside my hometown it was not possible for me to manage without a mobile so i didn't left my phone....
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R
Ramya Pradeep
from Jamshedpur, Jharkhand
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No proper service provided from service centre - b2x lenovo flagship

Address:560016

This was the worst experience I had with B2X Lenovo Flagship. I gave my Lenovo K4 Note for repair on 4/5/2017 and till today there was no updates / status given to me. It took 18 days to check what is the issue with the handset.
Mobile no. [protected] was the only contact provided and it kept ringing all the time and nobody responded.

Pathertic...
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H
Hossam Sief
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0000000

Address:11711

Dear sir or madam,

On 21 july 2016 i bought a vibe p1m
Machine type modelpa1g0031eg smartphone from you. I have discovered that the phone has the following problem. First time from 2 month ago the mobile stopped working. I had to hand it to your agent raya to install new copy of android, then before few days it stopped working completely. The agent told me that it need main board and your company is always delay in...
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