Lenovo Complaints & Reviews

I got new lenovo vibe k4 note handset in july 2016.in amazon
Suddenly my handset display is gone (Black screen effect) automatically
And my hand set has never fall down ever and no external damages caused.
In my handset i have very important xl sheets and other documents.
I never thought that lenovo manufacturers produce such a fake handsets.
Service is also very poor.

I kindly request to lenovo to replace my handset to new device other wise
I will put a case on lenovo company in consumer court 101%

My handset has not working properly such as software problem and hard ware problem such as battery back up and many more for past 2 months which was brought on feb 14 th. So please take necessary action and do needful help in this regard... Camara was not working properly, usb not conneted to pc, goolge photos not wroking properly, sim slot not work, it automatically restart anytime etc,...

Lenovo k4 note
India,
Karnataka

Consumer complaints and reviews about Lenovo k4 note
Rajesh .B

Jun 25, 2017
Lost
Model No - Lenovo K4 Note (Lenovo A7010a48) 2)Serial No - HNB0ERWP 3) SIM 1 IMEI No -[protected] 4) SIM 2 IMEI NO - [protected]. Kindly register my complaint and please find my mobile. Yours Faithfully

I had handed over my phone to a lenovo authorised service center in chennai due to multiple issues i was facing with the device on march 13th 2017. Till date i have no received my phone back and i learned several weeks back that the service center had been closed down. I have also been contacting lenovo directly through their facebook page, web chat support, emails and phone calls and they are yet to provide an answer. They don't even have the courtesy of calling me or responding to my repeated pleas for a solution. I am herewith attaching the jobsheet provided by the service center and screenshot of all the emails i've sent to lenovo.
Incident # registered with lenovo: vibe x3 issue[protected] [incident:[protected]] lenovo email: [protected]@lenovo.com

Service center:
Service center: lenovo s. V. Teleservices
29, sardar patel rd, nehru nagar, adyar, chennai, tamil nadu 600020

Am Mohana.B from Salem. I bought lenovo k6 note in march. I am totally shocked at the problems I am facing from one of the so called best brand and all the more shocking is the service centre response!

From day 1 am facing heating problems even for speaking 1 or 2 calls. It gets so heated up that we get ear pain. Secondly the person to whom we speak can not hear clearly at all. It is very frustrating. Am not getting proper response and solution from the customer care too.

Please give me a solution to this problem.
I am expecting a reply from the company about this issue.

Regards
B. Mohana.B

Hi suraj bhatt
From abd
I have lenovo g50
Its very very slow & hang not working sometimes i just buy before 6 month but its cant working well nobody replay about this problem im go to near lenovo center but they are just format my lep but not solve my problem after 2 days of formatting its working like othes days please help me its my number so plz contect me [protected] help me about this leptop please

Dear sir/ mam,
When i purchased my phone after 4th month only i faced lot of problems like screen is hassy. I had submitted my phone to the service center near sirampur on date 17/06/2017. They have not resolved my problem. Then they were asking me for the money.
I need your support to please take some action and resolve my problem.
Thank you...

Dear lenovo team,

Past 1 week in my mobile lenovo k5 plus touch not working of few area and its under warranty and i am not able to log the complaint till date, so kindly log the complaint and provide the solution as soon as possible.

Company name - lenovo
Model - lenovo k5 plus
Sr. No.-hb0p39b5
Warranty - yes

Thanks,
Anil kumar nagve
Mobile number - [protected], [protected]

Hai,

I am Sooraj MG, one of the Lenovo customer, i have a good relationship with lenovo, i am using Lenovo Mobile and my Laptop is also Lenovo, with my experiance, I Just purchase a new Lenovo VIbe k5 for my Uncle Mr.Vikraman nair via flipcart on[protected]. The product is just delivered on[protected].
But the problem is after 2 days, it is not working in the case of data connection.
When we try to open chrom or any other app, their is a message, that particular app is unfortunatly stopped, so i can't open a simple app. I just go to my nearest Lenovo Service centre, with address Dream Mobiles, Kairali plaza, karamana, trivandrum and give the phon show my bill and guaranty card. They just assure that after 3 days the mobile will in good condition . After those days i just bring he phone and check it, at that time their is no problem. But after arrived n my home i just insert my sim, after it their is a problem, i can't make a call. So i again go to the service centre and explain about the complaint, But the problem is Still this day, I can't use the mobile properly. I think the Service centre peoples don't do anything for correct my mobile. First they say, it is a software issue, then now they say the problem is in the board of the Phone.

Anyway still this day[protected] i can't use my phone properly both n data usage {brousing) and just make a call. Then without this, what is the use of a Smart phone. This is my final attempt to find a solution for my complaint. Either replace a new Phone in good working condition to me or just give the service centre proper instruction to solve my problem. I am also the Representative of BJP(Bharathiya Janatha Party, Trivandrum) .

This is my last and final attempt, if you don't solve my complaint with in 7 days, i just go ahead in Consumer court and lodge a complaint with full explanation and also this is my last Lenovo product. I use all my political influence to get my justice.

I am also attached here, the invoice and service centre slip along with this mail. KIndly do the needfull.

With Regards

Sooraj MG
mob:[protected]

Hi maine lenovo k6 note 20/12/2016 ko liya tha jiska touch ab apne aap kam kr rha hai.
Maine use aapke service centre me diya to 10 din bad bata rhe hai ki usme scratch hai isliye warnty nhi milegi. Jo scratch hai vo chabhi ka ya coin ka hai fr bhi vo warranty claim nhi kr rhe hai.
Ab bataiye mai kya kru upbhokta foram me hai ya nhi.
Please help me

सर मेरे लेनोवो k6 पॉवर का एक स्पीकर काम नहीं कर रहा है अभी लगभग 8 दिनों से मैंने यह मोबाइल फ्लिपकार्ट के द्वारा 10 february को ऑनलाइन खरीदा है अभी warrenty पीरियड मैं है क्या कर सकते है आप क्या मोबाइल सर्विस सेण्टर पर दिखाए या फिर कंपनी को भेज दिया जाये क्योंकि अभी तो यह warrenty पीरियड मैं ही है कॉल वौइस् भी कम आ रही है और मोबाइल गर्म भी ज्यादा हो रहा है

I, nikhil, gave my phone to lenovo service centre jankpuri district centre delhi.
Soin[protected] complaint no.
15 days passed, no solution, rude behaviour of staff, threaten to take away phone without repair, not picking phone, no solution
No time bound repair till date,
Complaint registered phone no [protected]
Please help

I went to the lenovo service center vashi on 17th june 2017. Service center people are denying to repair the phone for a very small scratch on the silver frame on the mobile. I have problem with the touch screen.

The response from the employes in the service center is also not good and rude and not leasing to our words.

Still i have the warranty an not ready to solve my problem.

I have lost my phone last night i. E. 19 june 2017 and i have also registerd an fir in my local police station. Therefore i also want u to support me to search my phone with my imei no. With some other specificatons. I request to support me as after the time of theft/lost i am unable to search my phone due to inactivity of phone just after theft.
So please help me to find my phone lenovo vibe p1m

Hello,

I am also facing microphone problem. During call, person from other side cannot hear my voice. I also read reviews on flipkart, lot of people are facing microphone problem on lenovo k6 power.

I am forced to use headphone for calling. It is reallt frustating

Please resolve.

Regards
Raghu poshak
[protected]@gmail.com
Mob — [protected]

Hey this is yash here. I'm complaining you because o[censored]pdates which you never give to smartphones. You team up or owned motorola i don't know but there are updates on motorola. Your motorola phones are stock andriod where i see updates. I used motorola g3 which was fantastic. New updates give more value to phones. There are also cheap phones like redmi note 3 but they give updates. Please lenovo please update your phones. It will make your phones more reliable and friendly. People out there root their phones for better experience. And their warranty gets affected. I expect from you good response from this complain. And don't please give reply stating that"there is no contact we ll try you to update." thank you

I purchased laptop from one of franchise based in pitam pura, kohat enclave with the name of kaya infosolution (Lenovo exclusive store). Where sale representative told me about accerssories with laptop but once i made payment he changed totally and came to denial mode. Now i start feeling cheated the way someone cheating in the name of lenovo store.

Worst experience with lenovo store. The person their told me about benefits including 1. Head phones, 2. Anti virus software 3. For 02 yrs extended warranty but after making payment that person started denying everything.

I seriously thing lenovo company needs to take some serious action else they keep on cheating other customers like this and spoil thee name of company. For me that was first and last experience with lenovo and it was worst.

Regards

Jatin

I have a purchased a lenovo k4 note handset on 20.01.2016 through amazon, amazon.in order number:[protected]. That my aforesaid mobile set on 20/06/2017 all on its own blasted and got completely damaged. My phone at the time of blast was in charging and lucky no one got injured as it was in charging.

I look forward to hearing from you.

Name: umar nafeez
Contact : [protected]
City : chennai

Respected sir/ mam
With due regard, i would like to bring into your kind notice that i have given my mobile to your authenticate lenovo service center located at shah market, agra.
The problem was that due to water, my mobile was not working and representative said that it will work fine after replacement of entire board which will cost around rs.5, 250/-. I agreed and left my mobile there dated 8th june 2017. They said you can collect it on 15th june. I visited on same date got my mobile back but after 4hrs, it was switched off and getting switched on again.
For your kind information, i commuted from mathura for repair but such kind of not proper functioning leads me to go again to the service center, they again kept my mobile on 15th june and said you can collect it on 20th june 2017. Today i called, but still they are not able to repair it and said that you can get by last day of week. Such kind of negligence in repairing results in loss to me in terms of money to pay in commuting + i am not access to my social networking accounts. I request you to kind look into it and take necessary action to solve my problem.

Thanks
Aniruddh vijay
House no. 26, shri krishna janmasthan, mathura 281001
Contact email: [protected]@gmail.com

I am purchased a lenovo k6 power by flipcart a in may 25. But the microphone is not working. I will do a return request to flip cart they talk to me and cancel my return request. I also visit lenovo care at chaitanya puri. They take 5 days time. And give my mobile back. But ofter 2 days the same problem repeat. What should i do now. Can i replaced my phon