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Lenovo Complaints & Reviews

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Last updated May 2, 2024
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Lenovo reviews & complaints page 84

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A
Arvind_Raj
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lenovo P2 Display broken

Address:New Delhi, Delhi, 110020
Website:[email protected], [email protected], [email protected]

I am very upset with lenovo smartphone service. I purchased lenovo p2 on 20/jan/2017 i had a confusion about display has gorilla class or not but customer executive cleared it has gorilla glass.

After 3 months, 30/april/2017 my phone fell down and easily broken display. I am very disappointed bad quality marital used in this phone and customer executive told me wrong information about phone. It has not used gorilla glass.br...
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A
ashunarn
from Puruliya, West Bengal
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Malfunctioning of mobile phone lenovo z2 plus

Address:700091

I have purchase lenovo zuk z2 plus three month bofore. The phone is not working properly. I am mentioning here some problems:
1) the network does not come properly in this mobile. I live in kolkata.. My friends tell me that the phone does not connect. This same sim work well with other phone.
2) this mobile switched off automaically even fully charged condition. And does not start easily. It takes 3 to 4 hours for stating...
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N
Neha1618
from Mumbai, Maharashtra
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No response to the complaint

Address:Ambala, Haryana, 134003

I literally curse the day i decided to buy a lenovo laptop. Right after 10 days when i bought it, it started creating problems. One of the lenovo people resolves the issue but temporarily.
I spent 65, 000 just to buy the best configuration laptop but to my surprise, it is just working worse. It is a 64-bit operating system but i am not able to install anything that needs 64-bit. Its fan is still making noise. It gets extremely hot...
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Address:Agra, Uttar Pradesh, 282001
Website:[email protected]

My above handset is not working during net surfing & calling. I given handset in agra lenovo service centre for solving above net & signal connectivity. I given handset lenovo zukz1 5 times within 3 months.in 5th times, handset is under service centre now since about 10days.in 4months, max times is out of order or in service centre in nehru place. He is not solving the problems or nor replacing handset. Service centre is away 15kms my home....
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K
karthik aries
from Mumbai, Maharashtra
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Vibe k5

Address:Mumbai City, Maharashtra, 400017

Sir, mam
This is Karthik as I got my phone of vibe k5 on 12 December after buying in few months I got a problem by not getting charged and it was charging when I use a different charger but not with my genuine charger and at customer care of Lenovo they said their is a moisture in your socket and you have to replace it and charged 1250 rs now after replacing the slot iam getting the same issue, and the issue not with the slot but the...
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Y
Yadnus
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Lenovo K52e78

Address:121102

The mobile phone lenovo k52e78 entering flashing when it often display unfortunately notification is not responding. When this displayed it won't give access to the phone any longer unless it is wiped/flashed and in the process all the pictures, music, files etc will wipe off with it, this is saddened because one must enjoy gadgets purchased in high price.

If it is lacking an application to install kindly send it or if it's...
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A
Avneesh28
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about Lenovo k6 power mic issue

Address:Mohali, Punjab, 140906

I have purchased lenovo k 6power smart phone 3montb back and after 15days issue has start in microphone when i call some one he can't hear my voice it's disgusting this this problem not resolved yet while i have 2time visited survive centre they changed mic but problem still same and now they don't have my solution. Can any one help..
I am totally frustrate and never buy again any lenovo product...
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R
Rebecca Luther Singh
from Lucknow, Uttar Pradesh
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Lenovo K6 Power has a number of issues within 3 months of purchase

Address:Bangalore, Karnataka, 560037
Website:www3.lenovo.com/in/en

Heating issue. Random reboots. Hangs. Blue/distorted screen. Switch off on its own dsnt switch on
Hv tried factory reset but it hasnt changed anything.
Im highly disappointed with d kind of low grade product, a co like lenovo has made. I regret buying a phone which can barely make it thru 3 months! I want a solution else im appealing in consumer forum...
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S
Sayantani Pal
from Kolkata, West Bengal
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Grievance regarding smartphone

Address:Kolkata, West Bengal, 700042
Website:[email protected]

Dear sir/madam,
This is to bring to your knowledge that my lenevo phone (Model no. A6010, imei no.: [protected]) had been submitted to the service centre of lenevo (Hcl services ltd., khairu place, kolkata 700072) on the 10th of may, 2017, owing to the fact that the phone was not working properly.
Sir/madam, i deeply regret the fact that inspite of being a reputed company, i have not been provided with the services i had...
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H
Himanshu Chavan
from Ahmedabad, Gujarat
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Lenovo power bank

Address:Ahmedabad, Gujarat, 380015
Website:Lenovo.in

I had bought a power bank of lenovo of 10000mah i had filed a complaint that inspite being in warranty it's not working they gave me certain numbers of which many are not working and those working aren't ready to get warranty operated. Please do help me out of this issue.
I tried getting the thing resolved but nothing worked. Most of them said we only work for mob and laptop no any other products. I am unable get my issue resolved....
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S
sobo kajina
from Nongpoh, Meghalaya
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My phone speaker is not working

My phone lenovo k6 power speaker is not working just this morning. I don't know what's wrong. I just bought it from flipkart on 12th of may 2017 and got delivered on 13.
The speaker works with headphones. The speaker don't work only on music.
The speaker works on calls and notification but doesn't work while playing music.
So i want know what's wrong with it.
Please help me.
Thank you...
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G
ganeshpai52
from Amritsar, Punjab
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Lenovo hard disc drive f308 1 tb

I bought lenovo hard disc f 308 1 tb from amazon on 23/4/17.
I opened the packet and tried on my pc as well as on laptop and found it is not detecting.
I communicated with lenovo and they asked me to furnish various details like invoice and photograph of hard disc and label details.

Furnished al, the details but till date no response on exchanging the good product with bad one

Contacted amazon for...
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K
kalpesh11029
from Ahmedabad, Gujarat
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Mis selling of laptop

Address:Valsad, Gujarat, 396002

Dear sir,
I have booked a laptop from cps valsad with confirmation of getting it on next day after advance tsken by them. But they were not able to deliver it on next day. And next to next day my sister was there to receive it. But they gave her black laptop instead of silver, which was confirmed while booking. I want to complain about late delivery and misselling. Is it right place to complaint? Or give me necessary step for that.br...
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R
Rohan5456
from Noida, Uttar Pradesh
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After sales service (Bogus warranty)

Address:New Delhi, Delhi, 110019

I got a problem with my mic in my phone Lenovo k5 note vibe. I went to the service centre for it to get it repaired under the warranty. I was refused for the same after their inspection with their comment of heavy dent on phone (Physical damage). The dent is a minor dent as the quality of the material used for the body of the phone is so poor that it gets damaged even if it touches a lil bit. even after using an armor cover for my phone it...
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A
aditya singh kushwah
from Delhi, Delhi
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Mobile lost by service center

Sir, i had submitted my moto m mobile with bill name anjali to neil communication noida sector 10 u. P. It was been 45 days they were not returning my phone and today are saying that they have lost my phone. This is really hurting. Very bad service form lenovo. I will never recommend anyone for lenovo mobile with this kind of behavior from service center...
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S
Surajkmrrr
from Delhi, Delhi
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The phone touch is not working properly

Address:New Delhi, Delhi, 110022
Website:LENOVO

I purchased lenovo vibe k5 note in september 2016 from flipkart. I received phone and open the phone was in new conditions but in the corner of screen they have very very light patches .. I see but i think that that was a part of screen and i avoid it... After 4 months the patches size was increasing and the mobile touch was not working properly and i go to lenovo service center they tell me that this problem was not covered under warranty...
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S
sumiagra
from Delhi, Delhi
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Lenovo service center and company not support customer

Address:Mathura, Uttar Pradesh, 281403

Sir,
I want to say that i have a lenovo phone. I am facing some problems in my phone as heating issue, battery backup issue & vibration issue. For which i send my phone to mathura service center of lenovo. I submitted my phone on 25 april 2017. They told that it will take 7-20 days in repairing. I call on 6 may they told me that it is not repaired yet. I callon lenovo Customer care they told me that yesterday your phone request is...
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Address:600100
Website:www.thedostore.com

Experience:

I placed online order for lenovo desktop with monitor/keyboard on 14th may (Order #[protected]. After paying full amount online, they sent automated email confirming order and a receipt for the payment. Since then, i never received my desktop - nor is anyone from lenovo responding. My money is gone down the drain and i am having tough time with my bank to report this online scam.

App & websites:br...
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J
jagjeet1106
from Delhi, Delhi
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Laptop usb port is not working

Address:110018
Website:[email protected]

Dear team

My laptop usb port is not working before 5 days. And your customer care num not working i try to 4 and 5 time but not picking the any customer care person so please log my call. Usb port not working.

Laptop serial num - mp105rca
Mtm - 80ls0007ih
Model num - b40-80

Name - jagjeet singh
Mobile num - [protected]...
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P
Purush_14
from Bengaluru, Karnataka
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Lenovo tab purchased on jan'14, 2017 - warranty issue

Address:Chennai, Tamil Nadu, 600117
Website:Lenovo

I purchased lenovo tab b6000 from viveks, one of the reputed dealers in chennai on january 14th 2017. Now the tab does not charge and the server center says that the tab is not under warranty due to the fact that there is a delay of 36 months from purchase date and the shipment date from lenovo to the dealer. But, this is not an issue from a customer point. I have the bill and it is only 4 months from purchase date and i am entitled for a...
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