Lenovo Complaints & Reviews

Dear sir/ mam,
When i purchased my phone after 4th month only i faced lot of problems like screen is hassy. I had submitted my phone to the service center near sirampur on date 17/06/2017. They have not resolved my problem. Then they were asking me for the money.
I need your support to please take some action and resolve my problem.
Thank you...

My mobile have some mic issues so i choose to replace my mic.in 15/06/2017 i m going to service centre and tell my problem. They tell me submite your phone here and we will call after it will ready. Nw become 2 day i calling to service centre. They tell me it will talk 7day to replace mic...
Oh.. What type of services provided by lenovo.. Only mic replacement talk 7 day?

My phone display goes black instantly when i goes to customer care they said due to dent mark it is out of warranty, but in actul it is under warranty and there is no dent mark, actual there is discolourize issue and there is no physical damage.
Dispaly is not working of phone and there is no damage on display then how to says customer care it is out of warranty due to physical damage,
Why the says 1 year warranty?
What is warranty?

I have bought this headset in jan 2017 and within 6 months i had a problem of keypad for which i have submitted the headset to there only authorized service center at thane last week and i was been told to take after 10-12 days due to non-availability of the part. This is the way lenovo does the service to a customer who is also into service industry of automobile, very pathetic.

If a person buys a new mobile of average 10-15k and within 6 months the issue arise who would buy such a product.

I'm using Lenovo k6 power. I'm facing a problem with the mic as during call the person on the other side can't hear my voice. Only if I put the call on speaker mode the possibility is able to hear. Many people have made complaints again this issue but still lenovo hasn't provided a solution for this. It doesn't satisfy the the primary use of a Mobile phone.

Dear sir,
I have purchase lenovo k 4 note as per attached invoice, last few days before my mobile stop working. When i visit the service centre howrah address (Air voice, air voice, 374, belilious road, near howrah maidan, opposite sales tax building, west bengal. [protected], howrah. [protected]@gmail.com) they thoroughly inspect/checked my mobile and told me the mobile has mother board issue the same to be replace but you will not get the warranty benefit because the mobile has minor damage. I told them this damage since buy the mobile but they are not ready to accepted.

Alter long discussion they told me around rs-4000/- shall be charge for replace the mother board memo attached herewith). On dated 10th june service centre call me & told the mobile has liquid damage & the same can’t be rectified.

Please consider the issue seriously

Thanks & regards
Shyamal bairagi
M-[protected]

Dear sir/ mam,
When i purchased my phone after 1 month only i faced lot of problems like network issue and speaker problem. I had submitted my phone to the service center near civil hospital hazratganj lucknow. They have not resolved my problem but employee named neha and preeti shah were arguing with me. When they were not able to resolve the problem then they were asking me for the money.
I need your support to please take some action and resolve my problem.
Thank you.

Dear all,

Service center mobile no-[protected]
Jayanagar 4th block bnaglore
. B2x lenovo flagship
"the high steet", #62, 11th mainroad, 4th block, jayanagar, bangalore
Contact no:[protected] / [protected]

As mentioned above service center today i took my mobile from lenovo service after getting repaired but there is no charging in my mobile to check so i brought idle from there after coming to home i was checked my mobile still issues are pending same camera problem and all so kindly take the action and revert me please note below my service request no-soin[protected]

Kindly solve this problem

Thanks & regards
Mallikarjun

In 2017 i bought 2 lenovo laptops with microsoft office pre-installed (Cost 209.99 each licence)
Lenovo did not give me the codes for my licences.
I reached microsoft and microsoft says that i can get the codes from lenovo only because i bought the micosoft office pre-installed.
So, todate, i still dont have the codes for my purchase of the two microsoft licences.
Thank you,
Marie

I g naresh naidu i had purchased lenovo vibe k5 note through flipkart on 13-3-17. Now my phone got issue in outgoing call voice. That my voice is not audible to responder. While it was ok with speaker mode (Micphone problem). So i went to service center name as (Sri balaji technolagies authrozid service center for lenovo). They said that it will be take 4-5 days to repair & they insisted to update software. But i refused to update of software, because i am not able to back up my data at that moment. For this they have replied very recklessely that if you want give mobile for repair or please go away. For your pursuance i am attaching invoice copy & job sheet given by sri balalaji technolagaies and live chat details from lenovo customer care

I have vibe k5 note purchased on 2nd nov 2016 and before 15days i gave my mobile to service centre because of touch screen and battery related problems and after a day of receiving my phone back i faced a new problem about lower side speaker so again i gave back to service centre and they took 4days for that and now after 3days i am facing a new problem about touch screen relate so may be again i have to put my phone for 4-5 days this is really not exceptable from lenovo.
Do some needful.

Hi,
I gave my phone for repair which was under warranty on 22apr2017 in lenovo service center hcl touch, indiranagar, bangalore.
Every time i call i get the same answer from the service center that required hw is not received from heard office. Its almost nearing 2months there is no sight of getting it.

There is no proper answer i am getting from customer care also. If the required spare part is not there then comany should arrange for a replacement instead of keeping at service center.

Below are more details:
Imei number :[protected]
Case number/ reference number: soin[protected]
Serial number:hb08mtej
Machine type model:pa1k0044in

#service request:soin[protected]

Date of purchase:2may2016
Email address:[protected]@gmail.com
Phone no:[protected]
Service center name & address (If any): hcl touch, indiranagar, bangalore

Could you please look into the issue and resolve asap.

Thanks in advance,
-venkat

I had purchased mobile phone on 27th may 2017 and started facing software problems and submitted to service centre within one week they checked twice and kept for checking on 2nd for 48 hours checking and confirmed device is faulty on 5th but i was on holiday and returned on 11th june 2017 they asked me to return box which i did on 12th june 2017 now on 14th they say it can't be replaced. If i do not get replacement i am planning to go to consumer court

I bought a all in one lenovo desktop on 18.04.2017 for my office use which was lying in my office unused since then.in last part of may, when i bought a printer and tried to install the software by inserting the cd in dvd drive, i found that the drive is not gettting eject. When registered the complain with lenovo, they first asked, me to call them when i would be in front of system to check few information. When i called them sitting in front of the system, on the process they asked me to take a pin and to poke it in the back side. Normally, we dont require to use pin in our offices and use stapler instead. The service centre refused to send their service engineer untill i will not follow their instructions and procure a pin to poke it. But while buying the dealer said that it has onsite warranty. Now what is the definition of onsite warranty can anyone explain. I wasted more than 2 hours by calling the lenovo service as it takes lots of time to get connected through ivr. My work got on hold due to delay in service as i am still waiting to get it resolved and i dont want to do all these poking with pin, etc. Service id [protected]

I am living at mumbai & i have lost my lenovo k6 power (Dark grey, 32 gb) on 12/6/2017 at dharwad, karnataka with imei no: [protected]. Only once i have inserted my sim card & made a call (My no: [protected]) the, removed the sim card & kept mobile inside the packing box & put inside the bag. Then i catched the bus to mumbai.
I forgottenn the bags inside the bus (Pick up) & got inside another bus to mumbai from highway, (As am drunken) am aware about my bag missing when i reached mumbai in next morning i. E 13/6/17. I inquired bus agency & he said he taken my bags & i wjhen i requested him to check the mobile in the bag, he said the mobile was not there in the bag & it has benn stolen.

I submitted my device for service and a repeat of back housing to lenovo service centre and its been 15 days since they have taken my phone 📱.
I tried calling them but there phone is either switched off of out of reach.
I went to the vashi service center once and they told me that the product is not ready.
I report this issue to there site but they are least concern about it.

I do have lenovo zuk z1 mobile its in warranty i have submitted it for servicing
At "sara mobile shopee" pimpri pune - 411018 maharashtra on 8th may 2017.

The service given by this service center is ridiculous, its been about to finish 1 month yet i have not received my mobile.

I have visited thrice at service center reply by them was meaningless and totally
Unacceptable. They have given me reason your part is not available. Everytime they have given me false commitment you will get your mobile in another two days.

After 15 days they started giving me reply your part is in transit yet not received. They are not at all supportive.

I bought lenovo k5 note from flipkart 1 month ago and now i'm facing a problem of the speaker of the phone last... The speaker isn't working properly... A bad sound is mixed with the songs and others also... And today i went to lenovo customer care and they told that speaker was damaged, liquid damage... But i was following this problem for the 1st day when i bought the phone... Now the question is if the the phone is fully packed company so why the speaker damaged... And i'm damn sure that it wasn't do by me... And they told me that they will take 1650/- for the speaker change l... So what can i do now...!? And the phone is now under warranty also...

Sir mere pass lenovo vibe p1 smartphone he or use me volte support nhi krta or uski price he 16000 rupes lekin bhirbhi vo support nhi krta lekin abhi bazaro me 4000 vale smartphone me bhi volte he mene complent ki thi lekin unhone bola ki aap ka phone capable nhi how thi possible. And when i am know i am totally shocked because this smartphone don't support volte sir really help me all the lenovo vibe p1 user

Hi, i have purchased lenovo vibe k5 note on 12/9/2016. Imei number: [protected]. The authorized service center is asking me to pay above 4k although it is in warranty and no physical damage or screen damages although they are saying it is because of physical damage. The authorized service center in durgapur, west bengal is scamming people. There are also white patches on the screen which is not due to any physical damages. It is caused internally. You can view from the snap attached. Please help me to unmask these scammer.