Lenovo Complaints & Reviews

[resolved] flipkart — lenovo k6 power

1 review
As ashwin. B on
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I buy one mobile phone from flipkart (Lenovo k6 power) and after receiving this producton, i am facing hanging and heating issue within 2-3 days. After complaint on 28/12/2016 of this product flipkart technician came. But without any information flipkart executive closed or canceled this complaint and now i try to call...

This is to inform you that i was purchase of lenovo mobile s920 on date 18/01/2014 with your dealer j. Kumar marketing limited with bill no 12849 & imei no [protected] ahmedabad. After purchase of mobile i have lots of problem in the mobile instrument. Like that internet not working, audio jack, els not done & no data backup, etc. My all problem are include in complaint id no. Srin[protected], srin[protected], srin[protected], srin[protected]...

I had visited the cuatomer service centre 3 Months back and it was told to me that the cover will be available within another 20 Days. Till now nothing has happened i escalated the same several times through mail but no results.
They are not even botherwd to solve it or call and update. Very poor and pathetic after sales, even after agreeing to pay the amount.

Service Request - Escalation[protected] [Incident:...

I had purchased the zuk z1 after 2 months o[censored]se phone gets automatically restart while calling and receiving the call
I visited service center to resolve the issue they had did the repair software, screen touch pad, PCB all this one by one on my followed visit after more then one month of roaming in center still problem is not resolved
They are recommending me for same repair
Finally I asked for replacement but they...

I have given my lenovo (A6000) mobile in authorized lenovo service center thrissur (Mobi care, at poothole road thrissur)... On 09/05/2017 in morning... Till the time there is no response from the service center... I didin't get any follow up from the service center till the time... Pls kindly do it for me as faster...

Service center mob no: [protected]...

Dear sir,


A myself rajeev kushwaha, have bought a smartphone lenovo vibe k-5 note worth 11699 inr which was delivered on[protected]Invoice no. Foyq[protected]

First time mic problem was found in my mobile for which i have submitted my mobile on 23.03.2017 to lenovo authorised service centre, amar plaza-ajmer (Rajasthan)
I received my handset on 12.04.2017 from service center, where its...

I had brought new mobile from lenevo — k6 power through online flipcart.com in the feb end. Without any problem mobile was stopped after 1 month. Last from more then 1 month it was at there repairing service center. Daily they are reply that tomorrow it will be repaired i had spent almost 6 days at every weak but still they are giving new data and date...

I was frustrate with this service center people universal service centre...

Dear sir,
I bought a new lenovo k6 power phone in online on april 24th 2017 i am facing your few issues in lenovo phone which is battery getting overheated and mic is not working properly and visited the lenovo service centre there is no proper response and there is no service has been made. So i request you to please provide me a replacement new phone. I have asked about this with their staff, their respond is not fair and asked...

Dear Sir,
I have given my Lenove k5 mobile for service and i asked to update the status if any requirement on changing the parts. I didn't received any feedback from them. Also they have given these two numbers[protected]/4013052 in the jobcard receipt.
Both the numbers are not reachable and if it rings also no one takes. I have asked about this with their staff, their respond is not fair and asked me to fill the feedback...

I had bought a moto g4 plus phone on 26 July 2016 and till current date I had never gone for any repair or service. About 2 months ago my phone's power button stopped working then I went to Service Center RAN Service, Office No. 2, Ramsha Tower, Above Vijay Dairy, Adajan Circle, Adajan Patiya, Surat, Gujarat 395005 for my phone service. They told me that power button has to be changed and it is chargeable because it not covers warranty but...

I had bough Lenovo S660 3 years back Modal it is out of warranty now. There is battery problem with this phone now. And I am chasing Lenovo from almost a month their service centre saying there is no battery available for this modal because the production of this Modal closed off. However, it is hard to believe external part of the phones are not available and Lenovo left their existing customer in jeopardy.

Multiple email...

Hi,

Today on 10th may 2017 i went to service center for my device lenovo vibe p1 turbo service center located on new delhi (3, shaheed bhagat singh marg, sector 4, gole market, new delhi, delhi 110001). My handset is in warrant and i want to downgrade os from marshmallow to android 5 because my handset giving problem of heating hanging etc after update.

Before going to center i checked on lenovo forms about...

I submitted my Lenovo Zuk Z1 at Lenovo Showroom, BMC mall, bhubaneswar on 6th May due to issue in Battery. My phone was working fine and charging . It was getting shut down as the battery broke. They said they might need to change the motherboard which I felt unnecessary so I took my phone back. Now my phone is not even starting and not even getting charged. they Broke the Phone.
I need a repair/ refund of my phone as the issue was...

I have purchased VIBE K5 Plus / K5 Plus Smartphone via flipkart on fen2017.
I found following issues on phone
1- While calling other party unable to hear my voice
2- Touch is so slow.

So visited service center OKHLA PHASE -2 Delhi on 6-May-17. Lenovo engineer suggested that problems are related is mike. I was asked to submit phone for repair. I did same.

Today I got phone, they said every...

Sir, i msuffering from very ill treat ment and very bad services of lenovo cares centre, in lucknow, opposite to lekh raj building. First they check by them selves tkaes 150, after reparing took 1550, the next 4 day after reparing, i have to go again and again for same problems. Then hey took it agin for one day and, still no sign or reparing. Delaying everyday...

I our company we are using lenovo laptop. One of the laptop got powering issue and i had given complaint for first time on 15/11/2016. After that they had serviced for seven times for the same issue, but they cannot resolve the issue. This took around four months, after that we stated putting pressure. So they finally agreed to give replacement. Initially they gave one model for confirmation. We had also confirmed and after that they told...

We purchased mobile Lenovo zuk-z1 Rs. 13400/-. Mobile repaired lum sum ten times from service center in warranty period but not in working condition. Warranty date will be over in June, 2017. Company tolled that no policy for replacing the mobile set after sell of products. When product already bad and not work after supplying than replace it. Please help me....

Hanging ( unable to do anything )
Slow ( while typing wont reflect and later all will reflect in screen)
Outlook is getting struck and showing error message and getting restarted’ Automatically shutting down.

Product Line: CONSUMER NOTEBOOK 80SX009-HIH
S/N: LR073DTA...

I am using Lenovo Vibe K5 Note.
After updating my phone to system update for VOLTE, I am unable to make video calls on Jio 4G network.
Before update for VOLTE, I could make video calls via Jio4GVoice application.
I would like to request Lenovo company to provide a system update allowing us to make video calls.
Please provide a system update to Lenovo users for making video calls.
As Lenovo has provided video...

I sent my mobile to repair through oneassist regarding Mike issue and body damages.
At Lenovo authrized service centre they changed my touch screen when it was ok.and mobile body cahnged also it was required than ok.

After few days it came back to me I checked that I got my mobile Mike still faulty.

I complaint again to oneassist and they repicked my phone and took few more days to repair.

Finally...