Lenovo Complaints & Reviews

My laptops plastic case around the screen and at back suffered a damage during travelling in mumbai trains due pressure on the bag and when i went to get it serviced your company rejected the request to fix my laptop inspite of having paid for adp warranty. I bought the laptop on nov 2016, its not been one year also. What is the use of adp warranty then if its not covering the accidental damage asin my case. Also i was not informed about...

I approached your authorised service centre M/s Appasons mobile gallery, kannur in kerala as the battery of mobile phone was getting heated up very fast They told me the problem would be over if the software is updated and serviced my phone by installing out dated software where as I was having VOLTE software on my phone. Now, I am not in a position to make calls with volte based network connection like Jio. I had contacted your customer...

I gave my lenovo k6 power smartphone to the service center on april 1, 2017 due to the problem with the mic. My phone is new one and bought on march 9, 2017 and is in warranty.

The problem with the mic was resolved (Soin[protected]) on april 6, 2017. I went to collect my phone on the same day and noticed the back cover near mic was damaged. So i refused to collect the phone.

I asked the service center i...

I purchased one Lenovo K6 Note golden colour from Mobile Point, B.G.Road, Malda on 5/2/17 and the phone started giving problems after 10 days. I submitted the set with the dealer on 23/3/17 and got the same set from the dealer on 26/4/17 but I am not satisfied with the set. You are requested to kindly replace the set or refund my money. The photo of the bill is enclosed herewith for your kind reference and necessary action. Regards....

I am very frustrated with the service of neil communication there are certain points as follow:
1. No proper token system
2.. I submit my phone 3 days back to replace the mic of my phone as its under warranty period but when i got my phone back mic is not working as usual and moreover after software updation my phone got over heated. Again go through the same procedure wait for another 3 days without phone.

Frustrated......

Hi Sir/madam,

I have purchased lenovo laptop in year 2015 under lenovo BTC offer.
In which I have paid 2000 rs extra fro additional 3 years of warranty and 1 TB hard disk drive.

I have received 3 years extended warranty certificate but lenovo has not delivered 1 TB lenovo hard disk drive yet.

In last mail they apolize for late service and promised me to deliver Hard disk drive after that...

Hi,

I am Amit kumar
A Genial user of lenovo.

I visited to lenovo authorized service center

Address: L-122 -A MDDA Complex 1st
Near clock tower Dehradun uttarakhand 248001

Case: till today morning my Lenovo k5note smartphone was working very well
Then I move to my office distance 5 km and checked my phone touch was not working properly was not able to open...

I have got moto g5 plus... It's a good phone
But when will i get software updates??
There are few camera bugs...
Audio while recording a video is terrible there is lots of noise
And i don't good images in night time when dynamic range is increased.. When. I take a pic of a tree at night the background appears faded and bright when compared with other phones, g5 plus pic looks faded and if someone as added lots...

Mobile automatically getting restarted after ending a call or after disconnecting a call or making a call, automatically screen is not responding, after getting restarted it is working again, Lot of times my mobile is getting restarted automatically per day like 38 times and hanging a lot, still my mobile is in warranty, already I had went to customer care regarding the same issues. but the problems isn't solved. help me please....

Taking too much days to get back my phone, which i have given to a valid lenovo service center for a simple complaint. I had given my lenovo vibe k4 note to a valid lenovo service center in kollam on 07/04/2017 and they had told me that my phone will be returned within 8 days. Today the date is 23/04/2017 till now i have not received my smartphone. I have already contacted the service center many a times, all they just answered is that i...

I bought a mobile phone lenovo vibe shot on aug 2016 cost rs 18200. It has 1 year warranty. The service centre are creating their own issues that they will not send my mobile under warranty unless until i pay them 6900 rs for physical damage. My phone doesn't have any type of physical damage. The service centre executive opened my phones back pannel and returned my phone unfixed. They also create an issue regarding my bill. Which is from...

Hi my self Raj I am using Lenovo vibe k5 from last two Monte but I am a frequent user of Lenovo I am using Lenovo from last three yr and I am getting to much heating problem in my hand set I am visited two time communication solution F-26/4 okhla fhase -2 new Delhi but my problem is not solw and Mr shubham Gupta he is the owner of the sarvice center he isdoing very beddly misbehav with me I am so sorry I will not buy any lenovo product in...

Sir I have purchased lenevo k5 vibe before appx. one month from Gorakhpur baldev plaza dealer as from starting that's battery is not working properly form that time..it works only 2, 3 hour max on fully charged without uses of Internet. I have to handle it only on power bank that is not possible all time Please resolve my issue as soon as possible... contact num is [protected]...

I purchased lenovo phone 10 months back, I am unable to get signals for both of sim cards. It is showing as sim card is empty. When I put that sim in another mobile it is working fine. The problem is with lenovo k4 note. Please suggest me How to resolve this issue? and alsolet me know if any authorised service centers are available to fix this? Can I replace this phone? If so what is the procedure for that...Please let me know as soon as...

Dear team
I had purchased a mobile from online website from amazon, but i have some problem after 10 month so i had visited the service center at muzaffarpur authorised lenovo service center but when i reached there and show my handsets to technician then he told me that there is water likeage. So i called to customer care and i had requested to them that kindly open my handset and confirm that it is water likeage ya something else...

I am lenovo K6 power user. I purchased this mobile phone some 20 days back. After 10 days o[censored]sing mobile i started facing Mic Problem i.e. person at the other hand couldn't hear my voice. I went to service center yesterday and they took mobile for repairing and told me that they"ll call after 7 days. This is highly intolerable and i can not anything for 7 days since i have only that Phone. Your other service centers are doing the same work...

I purchased lenovo laptop g g50-80 80e502q61h, s/n pf0cwakb invoice dated 2nd may 2016 through flipkart.in march during normal use, the lcd display started showing black lines in one portion of screen.
I complained to lenovo customer care regarding the same on 18th march, 2017 with all details. Complain number [protected]
Upon this, lenovo staff informed me that there is a damage to the screen and asked me to replace the part...

I purchased lenovo k4 from goa (Jan 2017) and within a month i found that gps was malfunctioning. I gave it for repairs on 3rd april. After 7 days they gave my phone but the problem was still unresolved. So i gave back the phone. Since then, i have not heard about my phone not any update about my repairs. Service centre (Mobile garage in goa) does not pick up phone and lenovo is only making promises saying someone will contact me. So far...

M. K communication store in basistha chariali, guwahsti, are only authorised to sale lenovo product but they used to repair the phone in their shop with duplicate parts due to which my lenovo phone got spoilt. So, today when the lenovo customer came and asked about the cost to repair her lenovo broken screen the shop owner told her to repair at his shop which will cost her lesser than repairing it at lenovo authorised service centre. Is it...

I purchased my lenovo k4 note @ amazon on 25th oct 2016. After i updated its first update the phone started acting weird. It doesnt power on but just shows the boot screen, after trying for 5 times or more it would switch on. I took it to nearest lenovo store and they tell the mother board is faulty and it would cost me 6000 rupees. Even under warranty. What is the purpose of buying the mobile for 9999 rupess and getting it repaired for 6k....