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Lenovo Complaints & Reviews

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Last updated Mar 18, 2024
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Lenovo reviews & complaints page 98

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R
ratnadeep bhatnagar
from Amla, Madhya Pradesh
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Headset is Technically bad

Address:Indore, Madhya Pradesh, 452001
Website:www.lenovo.com

My lenovo headset zuk z1 is technically dead.And i have given my headset to lenovo service center at yashwant plaza Indore(M.P.) on 18 january 2017 but still my heaadset is not recovered yet. and there worker doing timepass with me. I want that my headset must be replaced it is totally technically dead.

Ratnadeep Bhatnagar
[protected]...
+1 photos
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B
balasaip
from Bengaluru, Karnataka
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Vibe x3 - mobile problem unresolved.

Address:560004
Website:Amazon.in

I have purchased Lenovo Vibe x3 mobile(IMEI - [protected], 821) through Amazon on 15th March 2016 where mobile warranty is one year and all accessories warranty is 6 months. with in 3 months, The charger is not working . The mobile shows as charging but mobile was not charging whereas I am able to use different chargers to charge the mobile without any problem . It clearly means that the charger has some problem.

I went...
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M
manish lakdawala
from Vadodara, Gujarat
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System update failure

Address:Surat, Gujarat, 395003
Website:Consumer complaint

I had problem of flashlight phone was in warranty Software update was done by shreeji arcade surat franchise in march 16 to resolve the problem immediatelty after software update i got system update in my phone i talked to enginner there he done something with phone i am not able update my phone getting message boot from CD t today I visited franchise at ramsa tower Surat they asked for 460 rs for software update as franchise has changed...
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M
mroad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lenovo Laptop not delivered

Address:Mumbai City, Maharashtra, 401107

I have place an online order for a lenovo laptop on their official store TheDoStore on 22nd Jan.

They have not yet supplied the laptop even after the promised 5-7 days. I have already paid the money in advance. I dont want the laptop now, but they are refusing to refund the money.

I continue to get emails with revised shipping dates.

Every one should be careful...they dont have stock but still...
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Address:600073

All functions are working fine. Only problem is display not working. i cant see anything.

I have 1 year warranty. But lenovo centre not providing warranty to my mobile.

Lenovo authorized centre details:
K.M Tower, 1st Floor C.35 North East Extn,
5th Cross, Thillainagar,
Tiruchirappalli, Tamil Nadu

Name: Vijay

I am going to file a case on lenovo company regarding...
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E
emmidikrishnasai
from Tirupati, Andhra Pradesh
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My Mobile Battery

Address:Chittoor, Andhra Pradesh, 517502
Website:LENOVO

I purchased Lenovo K4 mobile on August 12th (delivered to me). My mobile battery is not working effectively. Though the battery is 3300mAh, its not coming more than 15 hours (when using generally) and 4 hours (when using internet). This situation is since last 40 days. I have 6 Months warranty for the battery. Please look into this matter and replace the battery as soon as possible....
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M
mroad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Order

Address:Mumbai City, Maharashtra, 401107
Website:www.thedostore.com/lenovo-laptops.html

I placed an online order for laptop on Lenovo online store thedostore.com on 22nd Jan.

I have paid money in advance - 72000 INR. They promised to deliver the laptop in 5-7 days in Mumbai. A link was provided to track the order.

After 4 days, when I enquired the order status, they quietly changed it to "Shipment Delayed". Later they promised to dispatch it on 28th Jan. Today 28th Jan is over, and my order is still...
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M
mahesh.4u
from Visakhapatnam, Andhra Pradesh
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Delay in Repair of Lenovo Smartphone by service centre

Address:531163

I submit my Lenovo K3 note phone bearing IMEI No [protected] for repair. They changed the motherboard of the phone. After receiving the phone i noticed that the back and home button are not working. When I contacted service center, they told me to come after 15 days as they have no spare. After 15 days they receive my phone for repair.It is going to be 01 month but the service center is not repairing my phone and every time they asked...
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K
Keshri Nitish
from Dimapur, Assam
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Replacement of lenovo smartphone zuk 1 by new phone.( urgent basis)

Address:Bhagalpur, Bihar, 812001

Dear sir,
I have bought lenovo zuk 1 smartphone in month of June 2016.After 15 days o[censored]sing it stopped working.I send the set to the service centre .There they returned me after 45 days.After getting back by service centre, within 5 months only, the touch screen touch function stopped .10 -15 times, the mobile automatically being switched off in a day, After receiving the calls and when disconnecting the call, mobile gets automatically...
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T
Thanga Gopi
from Chennai, Tamil Nadu
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Mobile changing issue

Address:Karur, Tamil Nadu, 639002

I have a lenovo vibe p1m mobile, in this as per same company charger used but no charged

Pl give any answer to solve the issue's
Then how to make charging,

Very bad performance so pl clear the same. We are having a many in this model.

Then how to we like, but in this regarding upto in two to three days .
One day at least once charge not accepted.
Pl take the same...
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A
arundhathi v nair
from Delhi, Delhi
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About my phone

Address:Ernakulam, Kerala
Website:lenovo

I purchased my lenovo vibe k4 note through amazon in the month of april 2016 model number A7010a48.when i started using the phone it is heating abnormally during calls, whatsapp, videos etc...and it sometimes disable to hand up a call after its duration...in the month of november i guess my phone fell down its display glass broken..i visited the authorised centre at vytla kochi with my phone...they charge 4000 rs to change display..so i went...
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D
dj praful Khandelwal
from Mumbai, Maharashtra
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Levono mobile K 4note

Address:Thane, Maharashtra, 401102

Hello frnds I want to same thng about levono mobile
I useing Levono K 4note .
In my phone have problem
1)my mobile so much heat whn I put in charger.
I m going in levono service center i given my levono phone for check what is a problem service center man say to me charging cod problem.. After 15 days he chang changing cod and gve to me .
Whn I come my home i put my mobile phone for charging After 5min...
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N
neha kumari0701
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Lenovo A6000 battery

Address:831009
Website:[email protected]

I had ordered for a new battery for lenovo A6000 through an authorised service center at Jamshedpur..it's been 2 weeks but the parts are not available in any of the outlets. There is no way that I can get a new battery now. The service center employees say since my phone is out of warranty, the company is not bothered at all and it may even take a month for the new battery to be available. I am completely stuck after buying a useless lenovo...
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G
g s gupta
from Jaipur, Rajasthan
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Lenovo Vibe K4 Note (Black, 16GB)

Address:Jaipur, Rajasthan, 302020

I have purchased one Lenovo Vibe K4 Note (Black, 16GB) mobile in March 2016 from online store Amazone. I have noticed that the screen of the same became yellow from one side. The product is under warranty. What are the options with me.
1. Mobile can be replaced.
2. Screen of the mobile can be replced
3. No solution.
Please advise solution of my complaint as the warranty period is near to expire.

G...
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yogesh dayya
from Mumbai, Maharashtra
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Not replacing a deffected phone

Address:Pune, Maharashtra, 411052

Have purchased Lenovo k6 note on 25 Dec but they are wasting time to avoid replacement for a deffected phone not giving proof of repairing also from service centre three time repaired for different problems
It is deffected since day of open but service centre not supporting to replace
They are ready to repair many times but not replacing bill CA 2196 seller mobilezone JM road Pune...
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K
Kapil Dhamija
from Kanpur, Uttar Pradesh
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Warranty registeration related

Address:New Delhi, Delhi, 11008
Website:www.lenovo.com/contact/in/en

I bought a laptop from Lenovo idepad 300 series on 1st January 2017 but by mistake the dealer generated the bill for 11th January 2017. When I tried to register for warranty by uploading the bill lenovo said that we can not register the system for warranty as well as ADP which is in offer these days because the bill is generated for wrong date.

I called customer service and lenovo agent Paulomi told me, that I need to get...
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R
from Mumbai, Maharashtra
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Smartphone Repair is delayed

Address:Mumbai City, Maharashtra, 400508

Service Order No. : SOIN[protected].
I have Lenovo K4 Note and it was bought in Feb-2016. I didnt even use the phone for an year and it started giving issues like LCD screen colour was lost at a corner, Compass not working, call drops, etc. Now when i submitted my phone for repair, the service center officials said it will take a week and i will get back my phone.
After a week when I started calling the service center,...
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A
aashu491
from Gurgaon, Haryana
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Worst service center and slow process

Address:New Delhi, Delhi, 110020
Website:lenevo.com

I have submitted my phone to lenevo service center in okhla. its been more than 10 days and now they are saying it takes 10-15 days more.
its a worst service ever i got. they say if i can purchase the things from own then it take one day only but in the warranty they takes more than 1 months.
what the hell is this.
executive working over there is not relevant and poor facilities as well they work very slow.
their...
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Address:560037
Website:www3.lenovo.com And www.support.lenovo.com

महाशय,
बेहद खेद के साथ मुझे ये बातें आपके समक्ष रखनी पड़ रही हैं, दरशल मेरे फ़ोन में inbuilt Lenovo Companion APP को अपडेट करने के बाद Lenovo Launcher यूज करने के साथ ही Lenovo Companion APP का दो-दो icon बन जा रहा है. चूँकि...
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U
uso forever
from Mumbai, Maharashtra
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Lenovo k3note mobile

Address:Rajkot, Gujarat, 360370
Website:www.lenovo.com

It hangs very much nowadays. After doing screen off one time and then screen on, problem disappear. Phone memory is sufficient according to seeing data given by storage device. How this problem comes and goes, it's a mystery. How should get i rid of from this problem bcoz it's only one year span before that i have taken this mobile. Can you have any solution regarding to my matter? If have, plz help me....
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