Lenovo Complaints & Reviews

PRAKASH L MANGLANI
MOTOROLA MIBILE MODEL TURBO ADDITION 16 GB
MOTOTOLA, XT1557, RETAIL, BLK, IN 16 GB
IMEI NO [protected]
Sim card problem give to NEXON TECHOLOLOGIE ahmedabad on 02/01/2017 but till date no any reply from service centre they reply ONLY MOTOROLA MOBILE STATUS FOR SRINE[protected] IS WAITING FOR PART. WE WILL REVERT YOU ON PROGRESS ASAP. THANKS FOR UNDERSTANDING.

Recent purchased Lenovo Vibe X2 is not working properly, it's battery is not giving proper backup, and suffering from overheating and hanging problem.

Lenovo service center is forcing us to get it's touch replaced on cost basis @ Rs. 8000/- approx., despite touch is working and after get the touch system replaced on cost basis they will take action on other problems of the mobile.

Lenovo Vibe X2 Mobile was purchased on 20.5.2016 @ Rs 9985/- through Snapdeal Online shopping, bill issued by SPONTANEOUS COMMUNICATIONS PVT LTD.-Bijwasan, Khasra No. 631, Phirni Sadak, , Village Bijwasan, Near CISF Camp, CITY Delhi 110061
COMPANY'S VAT CST TIN : [protected].

Request you to kindly take appropriate action so that mobile's problem can be rectified as we are suffering a lot.

Hello,
I have purchased Lenovo G50-80 (80E502Q8IH) (Core i3 (5th Gen)/4 GB/1 TB/39.62 cm (15.6)/DOS) at the date of 21/01/2107 on Paytm
My warnty started befor 2 month of 21/01/2017 i apply 27th jan for warranty period starting on date of purchasing My ticket number is POP214462, but no any replay for this application.
And my main moto for this mail is some defect in your products
1. Battery charge only 60℅, charging stopped on 60℅
2. Laptop do not work shut down options
3. Problame in battery back-up
4. Problame in laptop mouse sometime hang touching on mouse
And many more probalme

So, i requested you please give me any solution for this product neither then i return this product to paytm

Thank you

Dear Sir,
A spot on the screen of my K4 Note phone which did not received by servicing center Cuttack, Odisha & told me to go Bhubaneswar for same case. I request you to receive at Cuttack center & solve problem here as I am staying at Cuttack.Do not harash me to take pain for ths problem.Hopping for chearfull reply from your end.
With regards
Sweekar
[protected](M)

My lenovo headset zuk z1 is technically dead.And i have given my headset to lenovo service center at yashwant plaza Indore(M.P.) on 18 january 2017 but still my heaadset is not recovered yet. and there worker doing timepass with me. I want that my headset must be replaced it is totally technically dead.

Ratnadeep Bhatnagar
[protected]

I have purchased Lenovo Vibe x3 mobile(IMEI - [protected], 821) through Amazon on 15th March 2016 where mobile warranty is one year and all accessories warranty is 6 months. with in 3 months, The charger is not working . The mobile shows as charging but mobile was not charging whereas I am able to use different chargers to charge the mobile without any problem . It clearly means that the charger has some problem.

I went to service center in Jayanagar 4th Block, Banagalore with in six months after purchase, the executive says that USB cable is the problem and it won't be covered under warranty and only adapter covers in warranty whereas the warranty card clearly shows that the charger is covered 6 months warranty. If I am not wrong, The charger is combination of Adapter and USB cable. They didn't replace the USB cable . So they charged Rs 240.00 for replacing the USB cable instead of giving at free of cost . Because, the USB cable is in perfect condition without any damages and it is not charging for some reason.

Also, My Mobile is in perfect working condition and they asked me to leave the mobile in service center to check the problem either in mobile or in charger. they took my phone for not lasting the battery not even one day and told me there is liquid damage where my mobile never fell in water . But, they have taken service charge of Rs 173.00 considering out of warranty mobile and for cable replacement rs 67 totalling 240 rupees. Also, told me that If the phone goes dead, no responsibility by the service center.

Firstly, I was not supposed to charge for USB cable replacement as the charger is with in the warranty and service center informed that USB cable I dont know why is USB cable is not part of charger ??.
Secondly, How the phone is considered as liquid damage when it is working perfectly and never fell down or fell in water not sure if you have given damaged piece. Even then, it was supposed to be free service during the warranty period when buying the expensive phones as my mobile cost is 20, 000 . But I was charged Rs 173.00 just for taking the phone with out any service.

Third and more importantly, the service center has to take the responsibility while repairing the service with in one year irrespective of damage as it should be fixed as their responsibility.

Finally- Due to charger problem, The mobile was charged with different mobile charger which screwed the life of the battery should be compensated. Right now, My mobile is hanging and getting heated and battery not lasting at least half a day with in a year of purchase.

If you can't resolve it, Kindly direct me to escalate this issue to the concerned forum/court or let us know email id's of top management.

If this is not resolved with in two business days, I have all the proofs and will sue the Lenovo for the same.I have attached all documents ( Invoice copy, warranty copy, service request form, USB cable purchase copy ) as required for your reference.

I can provide the any necessary documents if required.

I would appreciate your response in this regard.

Have a nice day !

Thanks & Regards,
Balasai Pabolu.
+91-[protected]
Bangalore, Karnataka

I had problem of flashlight phone was in warranty Software update was done by shreeji arcade surat franchise in march 16 to resolve the problem immediatelty after software update i got system update in my phone i talked to enginner there he done something with phone i am not able update my phone getting message boot from CD t today I visited franchise at ramsa tower Surat they asked for 460 rs for software update as franchise has changed Mr.tarik Shaikh talked rudely I am Lenovo mobile customer franchise has changed that not my fault do the needfull

I have place an online order for a lenovo laptop on their official store TheDoStore on 22nd Jan.

They have not yet supplied the laptop even after the promised 5-7 days. I have already paid the money in advance. I dont want the laptop now, but they are refusing to refund the money.

I continue to get emails with revised shipping dates.

Every one should be careful...they dont have stock but still take your money and earn interest on it.

All functions are working fine. Only problem is display not working. i cant see anything.

I have 1 year warranty. But lenovo centre not providing warranty to my mobile.

Lenovo authorized centre details:
K.M Tower, 1st Floor C.35 North East Extn,
5th Cross, Thillainagar,
Tiruchirappalli, Tamil Nadu

Name: Vijay

I am going to file a case on lenovo company regarding this issue.

I purchased Lenovo K4 mobile on August 12th (delivered to me). My mobile battery is not working effectively. Though the battery is 3300mAh, its not coming more than 15 hours (when using generally) and 4 hours (when using internet). This situation is since last 40 days. I have 6 Months warranty for the battery. Please look into this matter and replace the battery as soon as possible.

I placed an online order for laptop on Lenovo online store thedostore.com on 22nd Jan.

I have paid money in advance - 72000 INR. They promised to deliver the laptop in 5-7 days in Mumbai. A link was provided to track the order.

After 4 days, when I enquired the order status, they quietly changed it to "Shipment Delayed". Later they promised to dispatch it on 28th Jan. Today 28th Jan is over, and my order is still to be dispatched. They are not refunding the money also. My need for a laptop is urgent...can I file a criminal complaint against them?

Order Number is[protected].

I submit my Lenovo K3 note phone bearing IMEI No [protected] for repair. They changed the motherboard of the phone. After receiving the phone i noticed that the back and home button are not working. When I contacted service center, they told me to come after 15 days as they have no spare. After 15 days they receive my phone for repair.It is going to be 01 month but the service center is not repairing my phone and every time they asked me to come on next Friday.
pls help me to get my phone back in working condition as fast as possible.

Dear sir,
I have bought lenovo zuk 1 smartphone in month of June 2016.After 15 days o[censored]sing it stopped working.I send the set to the service centre .There they returned me after 45 days.After getting back by service centre, within 5 months only, the touch screen touch function stopped .10 -15 times, the mobile automatically being switched off in a day, After receiving the calls and when disconnecting the call, mobile gets automatically switched off, its always heat up instantly.
So, I am not at all satisfied with this set. Sir please understand my problem if this set is not working properly since 8 months only from the date of buying the set. So I do not have any belief in this set and more critical situation is that service center is very far away that is 220 km from my working place.I am unable to take leave always from my axis bank as I Am employee of that organization.
Therefore, I need to replace this by new one.

Thank @ Regards
Nitish keshri
Mob - [protected]

I have a lenovo vibe p1m mobile, in this as per same company charger used but no charged

Pl give any answer to solve the issue's
Then how to make charging,

Very bad performance so pl clear the same. We are having a many in this model.

Then how to we like, but in this regarding upto in two to three days .
One day at least once charge not accepted.
Pl take the same

I purchased my lenovo vibe k4 note through amazon in the month of april 2016 model number A7010a48.when i started using the phone it is heating abnormally during calls, whatsapp, videos etc...and it sometimes disable to hand up a call after its duration...in the month of november i guess my phone fell down its display glass broken..i visited the authorised centre at vytla kochi with my phone...they charge 4000 rs to change display..so i went to another mobile accesory shop and ordered another display and replays it within half a day cost only 2500 include the display..and now im experiencing an impired battery ...in a charge i can use my phone only for an hour...again i consulted with your auth centre...they told me to spent 1200 rs for the new battery...and told its now not in warranty since i changed my display at another shop instead o[censored]sing yours...what a servicing and mobile phone your company given...everyone complaining about your product, are you mocking with costomers...this is ridiculous...we all purchasing your products with spending lots of money...then why you people are acting like this..now im suggesting evryone not to buy your products...because no one really dont like to spent more money after buying your bad product, , , you are charging more money and more days to replace a part...seriously im fed up with your product

Hello frnds I want to same thng about levono mobile
I useing Levono K 4note .
In my phone have problem
1)my mobile so much heat whn I put in charger.
I m going in levono service center i given my levono phone for check what is a problem service center man say to me charging cod problem.. After 15 days he chang changing cod and gve to me .
Whn I come my home i put my mobile phone for charging After 5min my mobile so much heat ... That means same problem levono mobile service center is Faltu in Borivali
Faltu levono company

I had ordered for a new battery for lenovo A6000 through an authorised service center at Jamshedpur..it's been 2 weeks but the parts are not available in any of the outlets. There is no way that I can get a new battery now. The service center employees say since my phone is out of warranty, the company is not bothered at all and it may even take a month for the new battery to be available. I am completely stuck after buying a useless lenovo product.

Neha Kumari
[protected]

I have purchased one Lenovo Vibe K4 Note (Black, 16GB) mobile in March 2016 from online store Amazone. I have noticed that the screen of the same became yellow from one side. The product is under warranty. What are the options with me.
1. Mobile can be replaced.
2. Screen of the mobile can be replced
3. No solution.
Please advise solution of my complaint as the warranty period is near to expire.

G S Gupta
[protected]
[protected]@gmail.com

Have purchased Lenovo k6 note on 25 Dec but they are wasting time to avoid replacement for a deffected phone not giving proof of repairing also from service centre three time repaired for different problems
It is deffected since day of open but service centre not supporting to replace
They are ready to repair many times but not replacing bill CA 2196 seller mobilezone JM road Pune

I bought a laptop from Lenovo idepad 300 series on 1st January 2017 but by mistake the dealer generated the bill for 11th January 2017. When I tried to register for warranty by uploading the bill lenovo said that we can not register the system for warranty as well as ADP which is in offer these days because the bill is generated for wrong date.

I called customer service and lenovo agent Paulomi told me, that I need to get an email confirmation from dealer from his registered email id that it was dealer's mistake and not mine in-spite of me asking whether you need just the email confirmation or a rectified bill as well. She clearly said just an email confirmation would be sufficient. Now when the dealer has already sent the mail to lenovo on [protected]@lenovo.com, the other agent from lenovo has again denied to register my laptop for warranty. I am having the original bill with myself and still they are denying to provide me the warranty.