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Lenovo Complaints & Reviews

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Last updated Apr 22, 2024
Complaints 4390
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Lenovo reviews & complaints page 96

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T
Taraknath Mondal
from Kolkata, West Bengal
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Harassing me and they not repair my phone

Address:Howrah, West Bengal

Sir.
My self taraknath mondal, i buy a lenovo smartphone in pune 6th may 2016, mordel is lenovo zuk z1, imei no [protected].
First time phone back camera problem occure and 19th september 2016 and i visit in your air voice service centre in howrah and give him to repair my phone. Around 20 days up the phone is not repair and this time i give back without repair. After some days 8th november i submit my phone to repair and...
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G
gowravwagela
from Coimbatore, Tamil Nadu
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Lenovo vice x3 worst service after 3 times service not even a year.

Address:641602
Website:consumer complaints

Dear sir

I have purchased a smart phone of lenovo vibex3, which is almost about 8 months, it was totally unsatisfactory and worst service ever i have seen in my life time. After purchasing phone of about 3 months, my phone has some fault when i took to lenovo service center they seems there must be some mother board problem will-replace mother board in a warranty, even though within 3 months a defeat comes which is totally...
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M
Mamiya Nandi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lenovo zuk z1 handset & poor service by ghatkopar service center

Address:Mumbai City, Maharashtra, 400708
Website:www.lenovo.com

Very Excitingly I had purchased the Lenovo Zuk Z1 mobile on 19th May 2016. My mobile use to get hanged and restarted again & again. Suddenly on 30th Dec 2016 my mobiles gets switched off permananently. I submitted the mobile to Lenovo Service Centre on 2nd Jan 2017. They mentioned software issue and gave back the very next day. Till then i had arranged all my mobile data in another mobile & was using it. As I am a marketeer i travel a lot...
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A
Ash Nath
from Vada, Maharashtra
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Repairs of my mobile handset zuk z1

Address:Pune, Maharashtra, 411006

I have purchased a smartphone from Lenovo thru Amazon.in. Unfortunately the phone had some speaker issues within 2 months of its purchase. When I gave it for repairs, the only solution that Lenovo gave me was that they had to change the complete motherboard and data recovery was not possible. I had to agree to this as I was left with no choice. After about a month long wait I finally got my phone. Again in December the phone suddenly went...
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Y
yadhu k.c
from Bengaluru, Karnataka
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Lenovo Zuk z1 mobiles defect

Website:Amazon

I bought a mobile through online on Feb 4 2017from Amazon, there was a due date till feb16 2017, the product I full defective piece, I reported it to Amazon before due date Feb 16 2017
They said there will be replacement for this and I waited till Feb 19 and when I call on Feb 19 2017 they said the due date is over and they can't replace they totally cheated me
Though I have reported before due date of return they r not agreeing...
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D
dhiru2889
from New Delhi, Delhi
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Service center is doing worst job

Address:110059

Hello Team,

I was facing the issue with phone 3 week ago i was not able to communicate with my friends via my phone, i went to service center and they said MIC issue and they changed my MIC & they charged 1600rs because my phone was out of warranty.

Then next day i was facing the same problem and i went to service center and they said some dust issue and they clear that.

3rd same issue and again...
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A
AnkushGandhi
from Delhi, Delhi
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Defective product received

Address:Ratnagiri, Maharashtra, 415605
Website:Flipkart.com

Flipkart is fraudulent. They sold defective product on web site. I buy lenovo k5 note, gold phone on 24th dec 2016 & receive at 29th dec 2016. After using 2 days my phone screen is freezing and unable to operate the device unless i forcefully restart this device.. This is happening for every 2-3 days. After 2 months mobile is having some software issues. Phone is blank only lenovo logo is showing when phone started. I m very unhappy after...
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S
skshravan
from Hosanagara, Karnataka
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Service not done to phone later than two months

Address:Dharwad, Karnataka, 580009
Website:LENOVO

28/12/2016 i have given to serveci center to shri shakti services in hubli redy to phone on 27/01/2017 as given to return but not complate the service in phone i have return send to shri shakti services in hubli in i have return to 28/01/2017 job sheet no 1758 but not reply to last calling in service center boy give the service charge to the phone but not tell the service center in two months please slowd the proble

model no-z90-abr...
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J
jagjitsohanpal
from Abohar, Punjab
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K6 Power

Address:Ludhiana, Punjab, 141401
Website:[email protected]

Subject
PROBLEM IN MOBILE PHONE K6 POWER[protected]

REspected Sir,

I have purchased a Lenovo Smart Phone K6 Power. There is a problem in mic in the phone. I have made somany request to solve my problem. But till today my problem is not solved by the lenovo company.
Now I will be force to move to the court of law.
It is therefore requested that kindly solve my problem as early as...
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S
Sijo Lakshman
from Coimbatore, Tamil Nadu
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Camera glass broken

Address:Coimbatore, Tamil Nadu, 641037

I bought Lenova k5 from flip cart. My mobile back side camara glass was broken its litle damaged, i need to change the glass, if it is possible please resolve me.
I bought Lenova k5 from flip cart. My mobile back side camara glass was broken its litle damaged, i need to change the glass, if it is possible please resolve me.
I bought Lenova k5 from flip cart. My mobile back side camara glass was broken its litle damaged, i need...
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V
vpgopal
from Kochi, Kerala
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Complaint not attended

Address:682307

My Hanset Lenovo A6010 purchased on Jan2016 having disply problem.visited Service Centre 31/738, B3, vytila-Thammanam road, Vytila, Kochi, Kerala, Phone[protected] & 4013052 on[protected].Due to small scrach on set (tiny one) the service person told want to change the display and toch and is out of waranty.I told please replace the same i will ready to pay.but he told now the item is not stock he will take complaint and call back.The complaint...
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A
ami1212111
from Dehra Dun, Uttarakhand
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Lenovo smartphone /not repair my phone at service center

Address:282010
Website:[email protected]

My lenovo smart phone model number a7000 imei number [protected] service canter not repaierd
in one month and ten days im not setisfied service canter service i have no mobile in comnicate any member date of visit 09/01/2017 yore service provider teke me time again again and again im very eretad please give me my mobile 2/3 days otherwise swap my mobile youre custmer...
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S
Sanjoyb
from Kolkata, West Bengal
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Lenovo Vibe k5 note problem with audio

Address:North 24 Parganas, West Bengal, 700136

Within a span of 3 months since I bought this phone, it is the 3rd time Im facing issues.When a call is made on or from this phone, voice from this phone is not audible to the other callers.However they can hear the voice if my phone's speaker is on.
This issue has been recurring on and off and I request this phone to be replaced with another one as it is a faulty phone....
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V
varunnehra1234
from Lucknow, Uttar Pradesh
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Want to mobile replacement

Address:332001
Website:www.lenovo.com/in/en

Im purchase lenovo zuk z1 on 2 june 2016.in 6 month my phn touch damage 2 times and change in warranty, but is have battery problem and hanging problem, when care center man packed my phn its doesn't pack well so back cover not connected with phn properly, phn battery backup only 8-9 hours, seriver center provider give my phn in 23 days after that phn not work properly and so many other issues there.
The service center man will be...
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R
Rs5261
from Bengaluru, Karnataka
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Lenovo service centre - indira nagar

Address:560073
Website:Lenovo

Anyone reading this please don't buy a Lenovo phone. You will face some or the other issue in 3-4 months. Now coming to the service centre in Indiranagar it feel like they are still stuck 10 years back. Staff are annoyingly slow, rude and no one has any idea what they are doing. They are unprofessional and don't know how to talk to customers. Either Lenovo need to increase pay of its staff or need to replace them. I bought ZUK in August and...
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U
Urmin Gala
from Mumbai, Maharashtra
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Mobile phone touchpad

Address:40007

I bought a lenovo zuk z2 plus on 3rd nov 2016 but suddenly on 14th feb 2017 the touch strted behaving weirdly
When i approached the service center they told me there had been water in my phone which caused the problem which i found ws the lamest excuse for not repairing my phone
They gave me a repair estimate of 8900rupees
I m gonna report this to the consumer court....
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Address:Pune, Maharashtra, 411052
Website:service center

Pathetic service is given by lenovo. i have purched k6 power in december and from the first day mobile is with service center and they saying that they are waiting for its parts to be delivered. seriously u need two months to send parts and more than 2 months to repair a mobile. it has mic issue while calling and recieving call and thats a very simple i think. For 2 days of work u have took more than 2 months, its a very hectic and third...
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A
Anup Nishad
from Noida, Uttar Pradesh
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Lenovo Not repairing my mobile from last two months

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:[email protected] , I-pick solutions India Pvt Ltd. Noida sector 10

I didn't receive my phone back yet, it has been over 3 weeks they have kept with with themselves and no reply when called on the respective Also the issue of early battery draining, submitted at I-pick solutions India Pvt Ltd. Noida sector 10
Waste Contact Number:[protected] / [protected] / [protected]

They say, its late delivery of front camera item replacement product from your side. ETA of Lenovo P1 turbo getting...
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K
kalrasl
from Noida, Uttar Pradesh
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Lenovo notebook

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.buyalenova.com

Lenova laptop purchased on 23.1.17 and registered for machine warranty on 24.1.17. Still no hardcopy of 1 year adp warranty received on my email at [protected]@yahoo.com after sending 100 emails at [protected]@buyalenova.com and [protected]@buyalenova.com. I also paid 2 year additional warranty money of rs. 1499/- on 6.2.17 for which confirmation came from lenova but still no 2 years additional warranty certificate in hardcopy received by me inspite of numerous...
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Address:de13
Website:lenovo

Purchased a new Yoga 3 which started switching off & charging problems after a few months. Eventually Lenovo agreed the 6 month old laptop was under warranty & asked for it to be returned for repair. 2 months after return they claim the laptop was not new (was indeed new & supplied by an approved Lenovo outlet) & said they did not have the part to repair the laptop so would return it to me. That was 13 days ago - they have had my laptop for...
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