Lenovo Complaints & Reviews

I bought just lenovo k6 note one month back and placed in the service center with in 15 days but now it was in the service center from 7-2-2017 till now no response from them my display is gone . already call to the customer care regarding this . no response from my service center which is located in guntur. the name of the service Center is vasavi associates . my mobile complaint number is SOIN[protected]. if there is any possibility of refund of money can u please help me. next time in my life time i never recommand these worst company phone to any one.

I parches lenovo mobile phone model no. Pla42 on aug-2016 (Imei no-[protected]) mobile phone's sperakerphone not working so i am contact of kalyan west service center on dated 13/2/2017. And i take phone for repair - when i phone handover to service center that time i say to mobile problem (Mic and vibrater issue, battery drain fast). I am call to service center. Center replay me - fingerprint problem is pending. But when i handover mobile to service center that time no issue of fingerprint. Many time i call to center - center's man told me fingerprint problem is pending, no available fingerprint hardware. Last thu. Day i call to center he told me mobile phone is ready u come center. I am immediate go to center. When i go to center, but he told me not ready phone, no available fingerprint. And center is not co-operate me. That way i am heart. Now i have no mobali phone. So my complaint aginest kalyan west (Maharasthra) service center. I request to u plz... Look this matter.

I am giving my lenevo vibe in 28/01/2017 but till date i am not receiving it after service. When i contact to the service centre am not getting a satisfied answer and they don't know when it will completed. First they told me that parts are despatched from the HO and they are not receiving it. Right now they tell me that consignment send from kannur and till they are not received. From kannur to thrissur only 6 hrs journey. I dont know what the service centre people are doing. And the service of lenevo is very poor. In one year this is the second time repair. First service take almost 20 days and the second i dont know . My usage of phone is only 10 month worthed 16000rs.

My mobile is P70 model.I had given mobile to shreeji service in jamnagar for only keypad touch screen was not working & that time mobile had been charging.They was charged Rs 3500 for touch screen repaired. I got mobile aft yesterday after 10 days. After checking mobile has been not charging. Today i was return the same. They was asking me to charge Rs 250 for repairing This is your fault.I requested you to repaired any extra cost.

I purchase lennovo zuk z1 from first flash sale, mobile is very
dashing in look and best thing in this phone is its 64 GB memory and
huge battery backup in budget price.

Within the one month of purchase it started problem in front camara
but I am not very keen of salfie so I not try to go service center for
that, for me it was ok because I don’t very much need for front
camara.

After six month o[censored]ses back cover of the phone looks open form one
side. For the safty of mobile phone I paste the back cover from open
side by fevi kwik.

After eight month o[censored]ses battery of mobile phone started drain in few
hours, I contact the lonnovo technical expert on chat session, and it
is advised to make factory reset once and if still problem persists
contact the service center

I visits the service center at Tilak Nagar to deposit
the phone for repair and note down the issue of front camara, quick
drain of battery. Engineer of service center open the whole mobile and
then after said that you need to pay 25 hundred for repair, my wife
said that product is under warranty then why we need to pay for
repair, Engineer said that you paste the back cover of mobile with
fevi kwick and due to that you are facing problem. My wife take the
picture of open mobile in which it can be seen that battery is wholly
packed and fevi kwik not affect the bettery in anywhere.

He also returns the mobile without proper packing. Mobile back cover
is still open.

I also note one thing that also surprise me is that Lennovo Zuk Z1
launch in india in june 16 but in the battry manufacturing date is Sep
2015, How can lennovo sale a new product with 1 year old battery, this
is really very disappoint me, A brand who is known for their quality
is using 1 year old battery in their New Mobile, It’s a category of
fraud with customer,

Thanks,

Rajesh Kumar Singh

Mob [protected]

Dear Sir,

I purchase vibe k4 note from amazon on 23rd October.

On 27th feb i m going to service center in Rajkot because my phone is hang on logo, so i told them my issue they listen me and after 20 minute they told me that your phone is not charging so charging socket want to change so keep your mobile for 20 days . i show them instant my phone is charging no issue in charge but they are not listing me and shouting me and say go and complain whenever you want .

The person name is Mr.Janak Pithadia.

Please do the needful.

Maulik Shah
[protected]

I owned Lenovo k6 power (silver) on Dec. 29 and here are some bugs and issues with the device that I found.

1. The phone does not supports video calling for Samsung handsets... It is just incompatible.

2. Will making a video call, the phone gives you only 40% of screen to view a person you are calling. Rest 60% of the screen is occupied by the dialer itself. Which means you will not see complete face of a person.

3. If you are a Vodafone user, then you will observe that can't access Facebook(offici app). You need to have rest of SIM cards or else you need to use Facebook Lite or some other browsers.

This is to urge that the above bugs must get fixed by providing system update to k6 power users.
Hope my complaint would be considered.

Sir, i have a lenovo k4 note by last year
Suddenly screen problem so i have go service center and his say that this is not in warranty period so i have paid charge and resolve problem after i repair my phone not working properly and automatic switch off my mobile so i have go again service center they say that after 15 days your problem short out please help

Dear team,

This time i am very disappointed the lenovo technology and services.

As i already told you that i am using lenovo phab2 but i found you have launch this tab without testing and also provide the recent
Software update this also has so many bugs?
I have seen there that your interface (Android os) is not good.
The issues as below…
1. Unable to make voice call after update with relince jio?
2. Unable to make video call before update and after update also with relince jio?
3. While i am switch-off the mobile data it will auto on after some time before and after update also?
4. Unable to close all apps with memory clear option (To clear the ram usage)?
5. Phone dialer design is too much confusing?

So please tell me is there any way to return or exchange with other mobiles?


Regards

Ankur patel
[protected]
[protected]@gmail.com

I had ordered a desktop from thedostore.com.
Order details:
1. Order number: #[protected]
2. Product number: #90DQ0072IN
3. Order date: 2/17/2017

Complaints:
1. Different product than what was listed: The product specifications mentioned 21.5 inch screen. I received 19.5 inch screen. The product mentions only DDR3 RAM. After I open I find that RAM is SO-DIMM, and doesn't support regular desktop RAMs. No extra RAM slots, which wasn't mentioned in the specification list. Products generally have two RAM slots.

2. Hostile behavior of the support staff: Calling them is useless. When I call only thing I hear is, "Drop an email." Upon repeated calls, they disconnect my calls. Thereafter, my calls aren't received.

3. Email response: The emails contain instructions only to wait. No action has been taken since I first dropped an email.

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I have contacted your service center at park road lucknow and have been informed by them that your mobile set is not covered in the warranty. Then after i contacted your service center at indira nagar, lucknow on 23/02/2016 on the same day and they took my set and told that it's software ware will have to be updated. After 40 minutes of retaining the set with them they called me and shown me the set in the opened stage with mother board lying aside and told about changing of the color of litmus hence not under warranty.

They gave me number of sh rajeev ji mob number [protected] when i contacted him he asked for photo of mother board via email and whatsapp from the service center and on the same day the pic was sent to him as informed by service center. He also confirmed the same and assured me that same will be approved by the tech team. Since then i have contacted him and service center at indira nagar lucknow several times but always dilly-dallying by them.

I request you to get it approved under warranty and get the touch repaired/replaced.

Anil kumar gupta
Mob no [protected], [protected]

On feb 22, 2017 4:56 pm, "anil gupta" wrote:
Please find the bill/invoice attached

Anil kumar gupta
Mob [protected]

I have purchased lenovo P1m vibe smartphone from flipkart on 20th May, 2016 and there is problem in its screen. I have submitted the mobile on service center located at Gopalpura, Jaipur on 24th January, 2017 but till now the service center doesn't repair my phone. They used abusive language and behave unethically. I am not happy with the Lenovo Company. I suggest everyone not to buy any product of Lenovo. I am feeling like i have made a mistake to buy this phone.

I have bought Lenovo Zuk Z1 mobile in May 2016
I gave my mobile for repairto local (PUNE) authorised service centre on 15th Jan 2017 for overheating & back panel swollen issue.

I have asked to replace back panel under warranty.

Service Centre has esalated this to Lenovo Service team on 1st Feb 2017.
However even after 3 follow up, there has not been response from Lenovo.

Service centre team has simply forwarded the email to me.
Now responsiblity of follow up with Lenovo and get my mobile repaired lies with me.
Great example of pathetic customer service.
Hope to get it resolve and get my mobile back.

Regards,
Pawan

Ihave purchased one smart phone through online flipkart on[protected] vide flipkart invoice no [protected] dated[protected] model no vp91706 and ime no [protected] and [protected] these phone has stolen/missing during travelling on[protected] .Can i do some favour the phone has to be blocked nobody can use fully blocked kindly do the favour please and intimate please regards

I have repaired my laptop once in warranty at that service center and then occured another problem so they are not resolving it saying warranty people are not saying anything. I am getting frustrated by there response. I am college Student i need my accessories to work and i am doing my works without my laptop from past 2 weeks.Please this type of service should not be provided to customers so please go through my request.

Name of center- maximze infotech

Address -2nd West Main Rd, Suthanthira Ponvizha Nagar, Gandhinagar West, Gandhi Nagar, Vellore, Tamil Nadu 632006

I am Mithun Kuckian ([protected]). I have ordered a laptop from flipkart which was delivered on 22nd Feb'17..there was a pixel problem in the laptop..technician was suppose to come on 25th feb'17. On 24th & 25th when i called them they told technician is going to come on 25th Feb'17. When the technician did not turned up on 25th, I called them on 26th Feb'17. One of the Supervisor took the request afain and told the technician will come on or before 28th Feb'17 (again a fake promise).. Whereas I got a call from flipkart saying that i will receive call first from tech dept and then the technician visit will take place by 2nd Mar'17. They have almost delayed this for more than 4 days. I want the technician on 28th Feb'17 that was committed by the Supervisor or i want the field executive to come and take back the laptop and give me the refund.

This mobile is not showing network on both slots.. On 21st Jan 2017 I had given the mobile Borivili Mumbai Lenovo service centre and it was told to me that the motherboard has gone faulty and the same needs to be replaced.. Since it was under warranty I told them to go ahead with the replacement which took 10 days.after replacing the motherboard the issue persists and I took the phone back to the same service centre in 25th feb and they told there is some minor setting issue which is fixed and now it's corrected and it will work properly.. This issue still persists and there is absolutely no signal in both my sim slots... Request you to Interfere and help in getting a refund for my cell..

I HAVE LENOVO DESKTOP WHICH IS WORKING IN BSNL Jamshedpur. first time restart problem occurred in the PC AND WE BOOKED A COMPLAIN ON 28.12.16 SERVICE REQUEST NO [protected].Engineer visit was done first time but problem not solved, informed to lenovo support an engineer MANOJ DAS (CONTACT NO [protected]) VISITED AND MOTHER BOARD WAS CHANGED ON 2.12.17, BUT AFTER TWO SAME PROBLEM ARISES.INFORFED TO LENOVO SUPPORT ON 13.12.17. HE SAID AN ENGINEER VISIT WILL BE DONE AGAIN ON THE SAME SERVICE REUEST NO [protected].AFTER SO MANY REQUEST NO ENGINEER VISIT WAS DONE.NOW THE PC IS NOT STARTING.KINDLY SOLVE THE PROBLEM .

Dear Sir, i have purchased your mobile phone p780. last month due to network catching issue i have handed over my mobile phone to your kolhapur (maharashtra) india service center on 27 jan 2017. they promised me he repaired and give it me within 10 days .but after inquiring after 10 days they not responded when i pressure him they says your mobile phone we not repaired and it is not possible to repaired so you take back
your phone.
Sir this is very serious issue. why we purchase your mobile? if you not give after sales service. the behavior of service station member is not good. so please help us to solve the issue.

Dear Lenovo,
yesterday i had visited your Sector 10 Noida 201306 Service Centre to repair my under warranty LENOVO K-3 NOTES( IMEI NO [protected], attach invoice copy for Ref.) initially they told me that charging pin is damage due to moisture and that is out of warranty so you need to pay Rs 1250 in cash after several request they agree to repair free of cost and within 5 minutes they changed their statments. now they are saying that your handset monther board is short so you nned to pay Rs.5120 to repair for the same and that will come out of warranty. now i am asking you whats comes under warranty????????. i have spent Rs.9599 for this kind of chudiyapa handset?????????? and seen ytour policy to charge some amount from every complint. kindly repair my handset free of cost, without excuse.otherwise i will move to consumer court and other social media platform
Regards,
Amit Maheshwari
[protected]