Lenovo — rs. 900 charged for my mobile phone repair and returned in same condition as before.

Address:Jhansi, Uttar Pradesh, 284003

I went to your service center
at Jhansi A A ENTERPRISES,
Address: Bata Chowk, near NC beauty Parlar, Friend Complex Sadarbazar, Jhansi
with my mobile phone Lenovo Vibe K5 Plus with a problem that the phone
was powering on and with a message " your phone is powering off in 24
sec",
'Battery low". After four days my phone is returned to stating the
reason that now it is having battery problem and now I have to buy a
new battery.

My phone was returned to me in the same state as it was before 04 days
and a Repairing bill of Rs. 900/- is charged from me in spite of no
work done.
Such a big fraud these people are doing sitting there in the name of
service center of LENOVO. I will persue this every were on social
media and consumer forum as well if no seviour action action been
taken at your end.

Rajeev Kumar patairiya
477 mashia ganj sipri bazar jhansi-284003
[protected]
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Comments

Hi Rajeev,

Greetings from Lenovo!

We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Lenovo Support
Only one sound drive is working and another one in not working
Purchased lenovo smart band HW01 from Flipkart
* December 2017 to Till Date
It is showing problem since its purchase. There is no bluetooth connectivity, battery issue. Because of bluetooth connectivity failure, it is useless as it will not track and show the data. Have emailed customer care on 27th July 2018, but there is no reply.

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