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Lenovo Complaints & Reviews

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Last updated May 2, 2024
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Lenovo reviews & complaints page 47

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S
Shahzeb Hoda
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lenovo zuk1 dead phone/ongoing battery issue with the battery within warranty/service denied

Address:New Delhi, Delhi, 110025

This is in reference to my earlier complaint with lenovo zuk1 mobile regarding my battery.
2/9/2018
1. I went to the lenovo okhla service center on 2nd september 2018 for battery replacement.
2. The battery was replaced and i was asked to pay 3000 rs (1800 for battery+1200 misc) and was given a handwritten bill. I have attached the invoice (Invoice no. 3123)
3. However, when i was handed over the phone, i found...
+2 photos
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kavin.muthusamy
from Tiruchengode, Tamil Nadu
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software issues

Address:Erode, Tamil Nadu, 637104
Website:lenovo

Issue - automatic restart until battery drains completely

Issue detail -
After the latest update from lenovo, my phone is restarting automatically until the battery drains off completely.

Resolution attempts from my end -
I took the phone to lenovo authorized service center and was told that its a software issue and will be fixed by the patch released by lenovo.
They have tried factory reset...
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Neelesh N Jagadeesan
from Madurai, Tamil Nadu
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laptop ordered on nov 8 2018 and lenovo now telling they can dispatch after 4dec2018

Laptop ordered on nov 8 2018 and lenovo now telling they can dispatch after 4dec2018. As per their terms and conditions with in 8-12 working days the product will be delivered. There is no option to cancel also. I have paid money. I need my money back. Please help me
#dear neelesh,

Greetings from lenovo!

Thank you for your purchase on our online store.

We regret delay in dispatching your...
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S
sateesh saragalla
from Jangaon, Telangana
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mobile fire and injured hand no response from last one month

Address:Visakhapatnam, Andhra Pradesh, 530046

I have a motorola mobile which is fired on 08/10/18 my hand was injured also mobile completely damaged. I have given complaint to motorola but till the date not responding also my mobile which is fired taken by motorola but till the date no response. Please do justice in this concern because i have lost physically and financially.

Ph:[protected]...
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S
Shyamsw
from Ernakulam, Kerala
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lenovo tab

Address:Ernakulam, Kerala, 682023
Website:[email protected]

I had given my tab (Lenovo tab ntb) twice for repair to poovath agencies, p t usha road, ernakulam, they changed the mother board and software. Inspite of that the problem was not fixed. During the warranty period itself i gave it again on 17 may 2018 for repair and since then it is lying with them.
We contacted the lenovo customer care they said their repair centre is changed and later sent us a mail asking to pay rs 300 for change...
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R
Rahul9696
from Pune, Maharashtra
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kenobi k8 note phone can't see daily data uses and net speed

Address:Kolhapur, Maharashtra, 416115

I just buy new Lenovo k8 note smart phone and also update system updates .

I have two complaints

1) I want to see my daily data uses time to time but there is only monthly data uses facility is available.
How can I see my daily data usage time to time?

2) I want to see my mobile network speed in notification bar .

How can I see my mobile network speed in notification bar?...
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S
sreekant sreekumar
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lenovo k8 note : software issue

Address:560037
Website:www.lenovo.com/in/en

First occurrence of the incident - 20th oct 2018

Issue - automatic restart until battery drains completely

Issue detail -
After the latest update from lenovo, my phone is restarting automatically until the battery drains off completely.

Resolution attempts from my end -
I took the phone to lenovo authorized service center and was told that its a software issue and will be fixed by...
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S
Sarvari Vinukonda
from Thrissur, Kerala
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I am complaining about absence of miracast on lenovo k8 note

Lenovo k8 note lacks miracast so it should be provided with miracast in next update
And it is also having heating problem while charging and some times it even lags. Lenovo k8 note is performing good but my only regret is miracast but i am not going to root so please provide a solution which includes without rooting the phone and the turbo charge is a bit problematic and taking 3 hours to charge and the battery performance is not...
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V
vip.pathak
from Mumbai, Maharashtra
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not getting proper support after purchasing the laptop.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:support.lenovo.com

When i logged the case they got that motherboard need to replaced of laptop & it will be resolved with in 48 hrs. But after 3-4 days the customer care updating that they don't have the part and it will take some time. While i asked about max. Time they updating that they don't know. If you need urgent support we will send duplicate part in place of original. Executive is saying that we can provide laptop replacement with in 7 days of purchasing....
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A
AmanDhanda
from Patiala, Punjab
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ideapad 330s

Address:Ludhiana, Punjab, 141001

I recently bought a lenovo ideapad 330s and within just a month a problem of screen flickering came out. The service engineer replaced the display cable and the problem was not resolved. They have claimed that the laptop has a manufacturing default and it is not possible to diagnose the problem. But the company officials are so much arrogant that that do not listen a word of their customers and are just willing to rip off and replace each...
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T
Trushna
from Bhopal, Madhya Pradesh
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about an error in laptop

Address:Indore, Madhya Pradesh, 452010

Hello, m dr trushna. I purchased lenovo laptop model no. Ip320/i3/4/1t/15.6/dos/80xh01yuin on 10/07/18.3rd time facing problem this laptop. Before 7days days when i was trying to start it some error occurred and it suddenly get switched off. Displaying that, "your pc did not start correctly". It's been long facing the same problem. So plz give me the replacement of this laptop....
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N
nalin aroara
from Delhi, Delhi
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lenovo desktop stops working on ups while electricity breakdown

Address:New Delhi, Delhi, 110045

I have purchased new lenovo desktop idea center 01 month back but it stops working on ups while electricity breakdown kindly send engineer to check as our work went on hold when this happened it happened again & again we tried & change the ups also but the problem not solved secondly the screen also got blank during this period
We have lodged a complaint earlier also for dvd writer not working...
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Prashant Dobriyal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lenovo customer service

Address:Pune, Maharashtra, 411028

An authorised service centre cheated me. My phone touchscreen was rendered useless while fixing another issue.

The complaint was raised to the call centre. They asked me to send details to a certain mail id. The issue was sent to the escalation team.
1. The response form the escalation team was very slow. I had to call the call centre to check status.
2. I received a call by the escalation person kush. He asked...
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P
P Shanmukha Rao
from Guskhara, West Bengal
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lenovo idea touchpad 310 not working

Address:752050

Lenovo idea touchpad 310 not working. This problem arises twice in a year. I am trying to contact with the customer care but there is no response from the no mentioned in lenovo customer care. Since last three days my work is pending and it is very pathetic condition for me that i am confused what to do. I am searching the no to contact but there is no response. It is referred to inform that i am not accepting this type of response from lenovo....
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P Shanmukha Rao
from Guskhara, West Bengal
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no response from customer care

Address:752050

My lenovo ideapad 310 touch pad not working and the warranty period is there. It is very shameful that no one has responded and till then it has not been rectified nor attended my call. Contact me [protected]. I have purchased the laptop in the previous year and this is the second time i have faces the problem. I not able to do my work since last three days and i am being helpless and my whole work was pending....
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Kushal Agarwal 001
from Vijayawada, Andhra Pradesh
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did not receive merchant cashback for cashless emi

Address:122002

I had bought a lenovo yoga from satya computers, mgf metropolis mall, mg road, gurgaon. I made the payment using my credit card and converted into cashless emi as the store manager mr. Chandan suggested. I was told that i would get refund of the interest amount within 90 days of my purchase. But, i have yet not received any cashback and now the store manager is not even bothering about it. He keeps telling me to come now then and it's going...
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S
sandeep2222
from Manuguru, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issue with mobile repair

Address:500060

On 18/09/2018 i submitted my mobile in satyam electronics which is lenovo verified service center, with an issue of charging pin problem, they doesn't resolved my issue and raised a new problem to my device. They response from the team is very bad and they doesn't even know how to treat a customer, am facing issue with the mic after repairing of my device. When i again get to the service center manger of the service center vikram assured...
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Tejas Barvadiya
from Morbi, Gujarat
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charging port not working

Address:Jamnagar, Gujarat, 361008

One of my lenovo phone has been facing a charging issue where its not charging after installed new port. I have been visited many times but not resolved issue. I purchase new data cable from service center but still create a problem in charging. After that my port has a 1 month warranty therefore i went again at service center. Checked my phone again but my phone was charging little bit but after service it stops charging. Service person...
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Dinu Jangid
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile blasts

Address:380013

I alredy two mail but no reply for your side.

I purchased lenovo k6 note mobile from saudi arabia. It has autometiced blasted. It's just in the warranty. I need this mobile new but its warranty is not going on in india. So what should i do in it sir? Tell me a way out of it. Please complete this as soon as possible. I have a bill for this mobile there is still a month warranty....
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N
Nayra
from Almora, Uttarakhand
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mobile is not working properly.

Address:Almora, Uttarakhand, 263601

I purchased on mobile set of your esteemed company mode : lenovo a6600d40, imei1 : [protected], imei2 : [protected],
Color black,
There is problem in battery charging and other related problem, i have requested in customer care centre haldwani, they told that they have repaired it but still the problem is same, the charging of mobile is very tough for us.
So please support us,

Jyoti pantbr...
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