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Lenovo Complaints & Reviews

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Last updated May 2, 2024
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Lenovo reviews & complaints page 51

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N
Nitin Kadopara
from Bardoli, Gujarat
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my lenovo phone

R/sir, my lenovo a-7000 mobile was get auto updating problem then i was submit my phone to lenovo service center at rajkot in feb-2018 and after verification by technical person he say me that after software update your phone was ready and from us we inform you but no massage receive from center till three day's when i will go to the center they inform me that during software up-dation your phone was totally dead and no our responsibility...
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C
chilongya
from Gwalior, Madhya Pradesh
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gwalior service centre complaint

Address:474006
Website:lenovo.com

I have purchased a lenovo k8 note mobile in october 2017.in this product with a problem. This set has dead two times within 15 days.in this set is motherboard problem. Employee of service centre changed motherboard two times. But scratched on screen. I contact lenovo service centre at gwalior dated 20th june 2018 there present recespnist behavior is not good with customer. My mobile set at present in service centre. Kindly do needful.br...
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I had called lenovo asking where to get lenovo p2 phone. They had told to buy from flipkart, their authorised distributor. On may5, 2018, i got a phone set from them which was out of warranty and without the bill having the phone imei!!!

Since more than one and half months now, i have asked both flipkart and lenovo to give me a proper bill and to replace the handset with proper bill. They have refused to do so. Other companies...
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V
VipinSahu
from Shoranur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile charging problem

Address:Hyderabad, Andhra Pradesh, 500050

Hi, my lenovo a6000 mobile had charging problem. I purchased new battery online, out was also not charging. I retuned it back. Then visited service center in kukatpally hyderabad. They said problem with battery and asked to purchase new battery. I did so. It was also giving same problem. Again visited service center, they took my mobile for checking. After one week they called to inform it's ready. They told there was problem in charging...
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P
preetzira08
from Patiala, Punjab
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lenovo service center damaged my lenovo z2

Address:Moga, Punjab, 142047

I had recently bought lenovo z2. Phone was working fine for me. One day i had broken my phone's touch (Although having gorilla glass & glass guard too) due my mistake. So, i went to ludhiana service center for touch replace they replace it. I don't how did they replaced the screen, within a few months screen was broken again in my pocket (I don't know how that time too glass guard). I keep that as it is. After few month i went to chandigarh...
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S
skjnu
from Delhi, Delhi
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battery changed during servicing

Address:New Delhi, Delhi

I submitted my lenovo think pad (E431), serial number (Pf0l4c4) for servicing at unit no. G16, ground floor hemkunt chamber 89, nehru place gst. After i collected it, i found my betterry is performing very poorly. I suspect that service centre has changed my laptop battery. The serial id of current battery is
11s45n1052z1zs5238304p.
Please help me to sort out the problem....
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J
jaatrules7722
from Thanesar, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding defective handset

Address:Rohtak, Haryana

I am purchase a mobile moto g5s plus in dec 2017. After 1 month display of mobile gone black and mobile getting very heat and automatic switch off. I am submitt this handset at lenovo authorized service centre on 24.5.2018 but they said this handset problem not solved by service centre. Again i submitt this handset on dated 29.5.2018 but they said again this problem not solved. Again on dated 05.06.2018 i submitt this handset for last time...
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H
hppaddu
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective lenovo smartphone delivered by flipkart and pathetic service by lenovo service center

Address:560037
Website:www3.lenovo.com/in/en/contact

I am writing today to complaint against the defective lenovo smartphone delivered by flipkart and the unsatisfactory service provided by the authorized levono service center.

I had bought this lenovo vibe k5 note smartphone from flipkart e-commerce portal on 6th june 2017. The smartphone was initially identified as defective due to no network signals coming up and the software being crashed frequently. Hence, flipkart technician...
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Channieme
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

phab 2 plus

Website:www3.lenovo.com/in/en/smartphones/c/smartphones?menu-id=Smartphones

It doesn't have any updates and found that after its official release.. Lenovo have abundant the device and no updates will be provided. Even in service centre they said that my phone got water into the device and no warranty to the motherboard. How that's possible? I always be careful about my phone and never place in damp or moist area. This is rediculous....
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S
scmurugavel
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lenovo vibe k5 plus battery discharging rapidly, imei in invoice and in mobile set mismatching

Address:641023

INVOICE NO; FABF7U[protected] Dated:[protected]

Dear Sir,

I bought a android mobile phone, Lenovo Vibe K5 Plus[silver, 16 GB] on 03.01.2018 through Flipkart. We have high regard on reliability on Lenovo and Flipkart. But from the 3rd day of purchase hte battery charge % started declining reapidly. Within an hour it got reduced to 40% after fully charged. We thought it may be due to handling problem. But it continues...
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P
Pratik Parab
from Morjim, Goa
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not appropriate as per instructions

Address:401305

Hi my name os pratik chandrakant parab my email id is [protected]@gmail.com my phone number is [protected] as mentioned in the advertisement of the phone moto x4 as it being water resistant under 30 meters for few minutes nd also is weather sealed i bought this phone in the month of march as i was enjoying my vacation we went for sight seeing this was feel into water hardly six inches deep i got the phone out nd made ot dry few functions...
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A
Anjali Behrani
from Pune, Maharashtra
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complaint regarding service center: sara mobile shopee- pune

Address:Pune, Maharashtra, 411017
Website:www3.lenovo.com

I have bought the Mobile from SK Cellulars, Pimpri, Pune 17, on 31st December, 2017.
It was showing some yellowish patch on the left-hand side in July end, So I took the same to Service Centre. Initially, I put them a request for repairing the handset on the very same day. but was told to submit it.
So I submitted it on 1st June, 2018. I called to inquire about the handset on Tuesday- 5th June 2018 but was told that it's not...
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Dasakd
from Kolkata, West Bengal
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laptop repair

Address:700126

Lenovo service centre contacted, with a delayed reply of 4 days. While they send enginees to site, their fs team does not allow them to replace the spare part of lcd, stating serial number not found. As consumers, its shocking how they put us on hold and make an attempt to harass the customer, that too at the premise of the customer, wasting his time and money. Really devastated at the approach of lenovo towards customers...
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A
Anshul0607
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

got my screen replaced but engineer did not fix it properly resulting in glue covering front camera - very bad service

Address:560037
Website:www.motorolaservicecenters.net/centerdetail/authorized-motorola-service-center-in-bangalore-marathah

I got my broken screen display replaced from k. R. K solutions (Marathahalli) which is authorized service center for motorola/lenovo on 29th may 2018. I noticed that the glue which was used to attach the display screen has spread across front camera. This has resulted in improper (Faded) display on front camera (Attached pics for reference), completely a human error done by service engineer.

When i reported the above issue...
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B
Brijesh34
from Ludhiana, Punjab
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mobile handset model k8

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I was puchased my handset on 29th January 2018 from Bhati Electronics, Salarpur NOIDA.. there is some problem of heating

I was submitted the same to the authorised service center but they return the same to me after 1 day but the problem is still same..

now they are not entertain me for the same.

kindly resolve the same...
+2 photos
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Penumaka Salman Raju
from Burla, Odisha
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laptop ideapad 310-15lkb repairing

Address:767023
Website:www.consumercomplaints.in

I am psraju, i have a laptop ideapad 310-15lkb model and i want to repair totally my laptop, my laptop damages are side part crack, display screen sides fiber gap, refresh f5 button when i am pressing it goes down more than other keys, cd drive not opening properly when i am pressing the double click in the dvd rw drive, and some other hardware problems of laptop.....
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R
RupeshAlm
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

adapter pending from 2 weeks

Address:Pune, Maharashtra, 411026

K8 note adapter (In warranty) replacement. I have visited lenovo customer care, sai chowk, pimpri. There they took my mobile and generated a replacement claim code and claim of my replacement and earned profit. But after all this they said i need to wait as the adapter is unavailable now. I have waited for 2 weeks now, still they ask me to wait. They say k8note adapter is not available u need to wait since 2 weeks. Since they have claimed...
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ಅಭಯ್ ಜೈನ್
from Bengaluru, Karnataka
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plz give solution & solve my problem

Address:Hassan, Karnataka, 573116

Dear sir
I have purchased lenovo zuk z2 mobile in november 2017. After 4 months of purchasing display was off and not on mobile. Then i submit my phone in service center lenovo motorala service center in hassan, karnataka, india.
In that service center the behaviour of staff is very odd. After 45 days of submitting phone they are saying my lenovo service ceter was cancelled, collect ur phone and consult another service center.br...
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Ven@2018
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

heating problem and battery draining problem

Address:Hyderabad, Andhra Pradesh, 503122
Website:INDIAN CONSUMER COMPLAINTS FORUM

My name is patel venkat nikhil i bought the mobile in the year december 2017. My mobile is lenovo k8 note after few months the battery is getting heated and while talking with the mobile is getting overheated. And next thing is the version problem.
Orio version : it is creating many problems.

So please kindly give the correct solution for the above discription....
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tushar4632
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lenovo k8 note heating terribly and battery drain is faster

Address:Pune, Maharashtra, 411057

I have bought lenovo k8 note in the month of sept from amazon last year.

Since the oreo update has been installed, the battery is draining very fast. I get only 5-6 hrs to use on lte and causing me a great loss. I cant even have talk on the phone as it is heating too much. As per screenshot i can get only 5hrs on 74%. That is really bad.

I spoke to the customer service and they asked to me do factory reset. I...
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