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Lenovo Complaints & Reviews

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Last updated Apr 22, 2024
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Lenovo reviews & complaints page 54

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P
Prodyat
from Kolkata, West Bengal
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complaint against service center and after purchase service

Address:Kolkata, West Bengal, 700074

To
Lenevo/respected sir

I have purchased lenovo k6 note in the month of nov 2017, but in the month of april 18 suddenly touch is not working in below portion. I have visited in salt lake service center on 13th april 18 but they deny to take this mobile under warranty because there they found slight scratches in body. But there was no broken parts and they asked me 4300/- for repair. I return back my phone and want to...
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Prasad Strongstyle King-fox
from Hirekerur, Karnataka
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issue of lenovo k8 note

Address:585102

I buyed lenovo k8 note on october 19 2017, amazon gave me 1 year warranty for this product, this phone has many issues mainly no fast charging, and worst camera ever, no bokeh mode exist in this phone, major heating, i waited and updated system 2-3 times but nothing has changed, also 4 gb ram phone gets slow is unbelievable, try to resolve these issues...
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Vetri Vijayan
from Kallakkurichchi, Tamil Nadu
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lenovo service center

Address:Thanjavur, Tamil Nadu, 612104

Dear sir,
Lenovo is a leading company in india that's why i have purchased a lenovo vibe k5 note in june 2017, and recommend other peoples to buy it.

But now the scenario is totally changed. I refuse other peoples to buy any of product of lenovo due to customer service of lenovo.
After 8 months of purchasing, the touch was not working. Then i submit my phone in service centre "j - lenovo service center-kumbakonam,...
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V
VMurugan19
from Chennai, Tamil Nadu
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complaint not take any action

Address:600096

I have complaint against to moto customer care. This is my complaint no.[protected]. My case has escalated before 3 weeks, and i am also contacted regularly to customer care. I got the response for last 7 days from moto like "our senior representative contacted today". But i am didn't get any single response from moto side and also my complaint status. I thought moto has cheated to customer. This is irregular response. Because i have surrender...
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P
Pankaj Saînî
from Jammu, Jammu and Kashmir
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gandhi nagar jammu lenovo customer care

Address:Jammu, Jammu and Kashmir, 180010

Best mobile... Phones bt... I don't like their customer care service especially gandhinagar jammu please lenovo team change the staff over there or please teach them how to deal with customer... &... Not to extort money without any valid reasons poor and # service by their customer care cell... Please lenovo fix it...
I have gone there to fix my mobile... To fix sum minor network problem... After... 14-15 days they don't...
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S
Shankar Gldvs
from Hyderabad, Telangana
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lenovo vibe k5 note rooting access and locking bootloader

Address:Hyderabad, Andhra Pradesh, 500003

I want to unlock bootloader of lenovo vibe k5 note (A7020a48 android 6.0) in order to root that device. Company not allowing us to upgrade the device to latest versions as k6 and k8 series can be sold. I want to remain that we paid for this device we are leagal owners of the device, whats your restrictions on our property. Hope u respond as early as possible...
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C
Chinmaya Nath
from Kolkata, West Bengal
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regarding my lenovo product warranty claim

Address:Khordha, Odisha, 751003
Website:lenovo india

I am using one the product of lenovo i. E lenovo power bank pa 10400 from last year and i am facing problem from last 1 month.
I went to all service center in bhubaneswar, odisha but all are reply this product cannot be received here. And no one also suggesting me where it can be repaired or claim for warranty.
It is totally disgusting to see these types of reply for lenovo care guys.

Please help me out where...
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R
rahulsontakey
from Pune, Maharashtra
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worst experience in lenovo, shivaji nagar pune service centre

Address:Pune, Maharashtra, 411015

Dear sudipta g,

I am writing this mail after an incident happened on 7th, being lenovo a big brand and hold good reputation had appointed unprofessional partners, myself visited your pune shivaji nagar service centre on 7th april 10:50 am token no. O4.

I owned lenovo k4 note purchased 2 years back visited service center for resolution as my phone's battery draining quickly.

Service center executive...
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D
Dimple Vohra
from Bengaluru, Karnataka
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phone under warranty and.krk solution service center charged unnecessary

Address:Bangalore, Karnataka, 560016

My phone is under warranty, i went to the authorized lenovo service center Karak in marathalli . He saw the phone and said that this phone is not under vwarranty and charged me for software unnecessarily .

My phone iem number is [protected]

He did not even check the phone and charged gor that as wel.

My question is why have u given him the authorization where in he is spoiling the name of...
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P
praveen jangale
from Mumbai, Maharashtra
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lenovo k6 note volte not working

Address:Thane, Maharashtra, 421202

Purchased Lenovo K6 note (Gold)

VOLTE for voice calling not working.

Invoice Date : 5-May-2017 as per details in attached photographs.

Last 2 and half months continuously visiting to Lenovo Gallary, Tembhinaka Thane(West)

inspite of continuous follow up, till now there is no response from them.

Kindly let me know about this problems solution by you

Thanks...
+2 photos
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A
anil swayin
from Ahmadnagar, Maharashtra
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accidental damage protection

Address:Mumbai City, Maharashtra, 400709

I took additional adp offer for my laptop. But accidentally water got spilled in the laptop and it does not work right now. I went to the service center but they refused to repair my laptop. I told them that my laptop is under adp warranty but they refused to replace motherboard. I have sent mail to the adp provider projqal. [protected]@kestone.in. There is no reply from their side.

Could u please tell me resolve my isse
br...
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M
Manoj K Agarwal
from Allahabad, Uttar Pradesh
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manufacturing defects in mobile handset.

Address:Jhansi, Uttar Pradesh, 284128
Website:[email protected]

I have been purchased a lenevo K5 Note 64GB mobile handset having IEMI no. [protected] through order ID OD[protected] invoice date 25.04.2017. I have facing so many problems with this handset. It becomes hangs very frequently, it is heating very much however it has been repaired/ formatted many times by authorised service centre. Now this time it becomes hangs frequently and not sensing the call completion node i.e. it's screen...
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Address:560037
Website:www.lenovo.com

I have purchased one lenovo laptop(lenavo idea pad 80 UD0144IH) from amazon website in month of June 2017. In the site it was mentioned that this product has one year Warranty . Last week my laptop screen got issue from inside when I was working on laptop, I was browsing the photos, suddenly blank screen started displaying .

I called to lenovo customer care at least 50 times and send the screen shot and visited their service...
+1 photos
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A
Abhilash Harinarayanan
from Bengaluru, Karnataka
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lenovo k8 note service

Address:Bangalore, Karnataka

I am very unhappy with lenovo service. My lenovo k8 note has poor reception, frequent call drops and loss of signal. I have submitted my phone twice and still not resolved. The service center said they changed antenna while the technical support team is saying they have only observed the phone and returned after one week and later that the technical team was ' kept in the dark'

Lenovo management is not responding to my issue...
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Diwakar chouhan
from Narwana, Haryana
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refusal repair of mobile under warranty

Address:Yamuna Nagar, Haryana

I had purchased a lenovo mobile dt 21.06.2017. Some days before handset gone dead and not been set on. When i went to lenovo service centre they denied to repair phone cause pcb charging ic burnt not cover under warranty as per policy. It is well in warranty period. Either repair this phone or replace the phone. Otherwise if it is not repaired or replaced with in 15 days i will move to the consumer court. Name. Diwakar chouhan. Mobile lenovo...
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G
Gopi imman
from Palackattumala, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product repair

Address:Tirunelveli, Tamil Nadu, 627358

I. Give my mobile for repair at tirunelveli service center. My ticket no: [protected]. My bill date is[protected]:11:11. Still the product is not return. Your service center staff not behave well. When ask about my product he refuse to answer and he said give money or give an other mobile instead of my product. Your poor service center (Tirunelveli) staff name is aswath. Kindly take immediate action....
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M
Manali Kapat
from Kolkata, West Bengal
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barrackpore service centre

Address:I

Dear sir, /madam,

This is regarding the poor service i received from your barrackpore service centre. I had given my lenovo phone for repair and had come to collect it on 28/03/2018 but although there was no customers around i was made to sit for more than forty minutes just to prepare the invoice and give me.

The staffs didn't care to take any action.
I would request you to look into the matter and...
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R
RupaKumari
from Kolkata, West Bengal
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ideapad 500s not working properly

Have purchased my laptop ideapad 500s on 19/07/2016 from alco info - tech pvt. Ltd. E-mail, park street, kolkata - 700072.
From the beginning i am facing the similar issue. My system's screen goes into black on random basis. It has no pattern and not any timing concern. Only screen is going black / off but system at on stage. Everytime i am forcefully suttdown the system and starting again.
Many time i have complain over the...
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V
vaibhavgupta05
from Delhi, Delhi
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lenovo yoga 710 series

Address:New Delhi, Delhi, 110024

Dear sir/ma'am

I have purchased this lenovo 710 series on february 25, 2018 from lenovo exclusive store jail road, new delhi. It has been a month i have formatted my laptop twice and thrice not within a span of one month.
On march 9, 2018 i raised a request regarding laptop hang issue, windows being automatically shut down after opening. The problem was resolved by lenovo customer service team there afterwards. br...
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S
Surendarssm
from Vellore, Tamil Nadu
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mic problem in lenovo k6power

Address:637001

Lenovo authorised service center service is poor. I buy the phone lenovok6 power 4 months before now mic problem. Authorised service center in salem charging service charge.. For mic 450 rs and service charge. Totally 800rs.. Totally wasted money. This is how lenovo cares for their loyal customers. I am so depressed by purchasing lenovo.. Instead i would have buy redmi.. Service is good and as per warrenty free service....
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