Lenovo Complaints & Reviews

I had purchase a mobile phone lenovo z2 (Black, 64gb) on[protected] from amazon
I have face some problem in my phone then go to the service center at chandigarh but they have some warranty issue regarding my phone, i have bill of product but they said your moblie is not register with us
Your warranty will be valid when we get the approval from lenovo. Its not fair thing i had suffering from last four days my mobile was not working...

I had battery issue and this was not resolved for more than 6 months. Later when their so called not capable team didt know how to solve they said its software issue and said to reinstall software. I did this twice but till now issue didt get solved. I bought laptop before a year amd started facing issue in just 4 months. More than 6 months and till now no solution. How worst service and product lenovo provides. I wasted 42k for this laptop...

I have received the notifications in my phone asking for system update. After the system update, my phone was having an issue of battery - quick drain (Charge is not lasting for more than an hour), phone is not getting charged soon, phone is very hot (Unable to take calls), data usage is not so easy...

When i checked in lenovo service center, they intimated that software released was an error. New system update will be released,...

I reported that my screen got damaged and want to replace it on 21st may 2018. I was told that display screen is not in stock and they have to order it.
They keep on repeatedly saying that the screen display will take 2 more days to deliver. However, i have not still received any confirmation the part delivery or replacement of screen. This service center is surely not bothered about any customer's inconvenience and punctuality.br...

Hello,
I purchased lenovo vibe x3 from amazon on june 26, 2016. My complaint is "battery is not working and battery for this model is not available". I visited authorized lenovo service center in bangalore located at kkr solutions-bbg, #95/2, acr greens, 2nd floor, outer ring road, marathahalli, bangalore - 56003. And they placed order for battery. They said they will get back to me once they received battery from lenovo but i never...

Dear sir,
I am having lenovo yoga 720-13ikb laptop but its power switch is giving problem. To switch on the laptop, i have to keep it pressed for a long time & it requires multiple attempts. I posted my complaint at lenovo web site for availing "call back" option. Person from lenovo called me back.in discussions, he informed me that my laptop can not be serviced in india though it is covered under international warranty.
However,...

I buy lenovo k4 note on 2017 and after one year in my phones issues started (Touch not work) after that i went nearest service centre kumar electronics tirunelveli town. After 17 th day i got phone back and the 2hour again that same issue again arise in my phone mike, touch does not work after the service.. They are charging 4500 rupee for it...
My contact [protected]...

I bought lenovo k8 in september 2017 and now after oreo update the phone automatically restart anytime. I am totally shattered with it's performance and there is still no solution from the call centre and even from the customer service centre. Moreover call centre asked me to submit the phone for repair and without giving me an alternate phone. Can anyone tell how it is possible to stay without a phone at present scenario. Company has refused...

Drawbacks

-turbo charging not working takes hours to charge like 10hrs for full charge. Using same charger before n after update. Previous to update in 2n half hours to full charge

-battery discharge in half day. Previous to update gave 1n half day backup

Ph heating up a lot. Even while idle previous to update no such issue

Bluetooth distorts in between media play.

Dolby...

18/02/2018
I submitted my device for repairs in service centre in Chennai on above specified date.But as you see its going to be 100 days there is no progress in the case.They are still quoting parts shortage issues. Worst service I have ever come across so far.Mails are unanswered and customer care people are finding helpless with the issue.Mr.Sumit from escalation team Bangalore is following up.I now don't want my old unserviced...

Hai this is Saravanan

I bough lenovo k8 note in the month of feb 12 from Sangeetha Mobile Adambakkam Chennai.

Since the oreo update has been installed, the battery is draining very fast. It lasts only 4-5 hours with full charge. It drains even if the phone is idle also faced heating issue and ph running very slow.

I took the phone to the service center, and was informed the oreo update had issues...

On 6th of May I had received an updation in my phone for software. I did that from my phone's internet, but after that my battery was not charging properly, it got drained out soon and my phone hanged alot. So on 7th evening I submitted my phone to lenovo service centre in Vadodara and they returned me my phone after 2 days stating that the problem has been solved. After using it for 2 days I resubmitted my phone as the problem pertained....

Hello,

I bough lenovo k8 note in the month of feb 18 from amazon.

Since the oreo update has been installed, the battery is draining very fast. It lasts only 4-5 hours with full charge. It drains even if the phone is idle also faced heating issue and ph running very slow.

I took the phone to the service center, and was informed the oreo update had issues and you will have to wait untill the next...

You have released the android oreo update for lenovo k8 note. So that i have updated the android but after updating i am facing worst heating issues and battery backup very very poor. The battery is standing upto maximum 4hours it's draining faster. How can i overcome this pr...

I purchased lenevo k8 note last year in october only. It fell in water and its screen is not working but on the mobile box it is already mentioned that it is water repellent so this should be also considered in warranty only if such features doesn't exist then you should also not mention it. Why are you guys fooling customer. On going to customer care they are asking high amount and they even ask for servicing cost also even it in warranty...

I took lenovo k8 note phone in the month of aug... After few months, my phone started hanging so much n to charge it is taking 12 to 14 hrs but draining within 1 hr not even one app i can use not even fb n what's app... I went to service center for this problem 2 times they are just tlg we can't do anything need to wait for 15 days to resolve this problem.. If you people only can't do anything what we can do... I'm really unhappy with lenovo...

Hello,

I bough lenovo k8 note in the month of jan from amazon.

Since the oreo update has been installed, the battery is draining very fast. It lasts only 13-14 hour with full charge. It drains even if the phone is idle.

I took the phone to the service center, and was informed the oreo update had issues and you will have to wait untill the next update is released. They also cannot downgrade or...

I bought a Lenovo IP 320-15AST, Serial no- PF0YKQSD laptop on[protected] throuh HDB Finance. 3-4days later I was facing some audio and video issues while I used to play video like heavy cracking voice and gap between audio and video. After that I mailed several times in lenovo care. But they were failed to resolve the issue like they tried to put some Drivers then again the issue arrives. Now I send them for exchange or give me a similar...

Dear sir/madam,
After updating to 8.0 phone was very heat while charging and using. Sometimes gallery, camera and other apps are also lagging, phone speed also slow as well. Phone bettry drain fastly & phone charging time 5 to 6 hrs for fully charge. Regarding to this problem once i contact 2 times the authorised service centre of lenovo mobiles they flash the mobile and gave back to me. After software flash also i am facing same...

I bought a lenovo k8 note from poorvika mobiles private limited, h. S. R layout, on 25/3/18.

However after 25 days o[censored]sing it, it started heating up dangerously. I took it to the service centre provided in the bill invoice but the problem still persists.

I want a refund on the defective piece sold to me. However, i do not know whom to approach. Kindly advise me....