Lenovo Complaints & Reviews

Lenovo services is waste services
My laptop ipad320 AMD A6 7th GEN is dead now

My laptop is in warranty.

It is not working I had call the customer care services number and speak too many tele executive to the solve the problem but had solve the problem

I had told him / her to send the Engg to my address to solve the problem but they we can't send the any person

Rubbish services

Do no't purchase the lenovo laptop

Dear Sir,

I purchase to you a mobile phone Lenovo K8 Note through Amazon on 14.10.2017, now the charger not working properly,

so you are requested to please tell me how can you replace the charger.

Regards

Anand Kumar Tripathi
Mobile no. [protected]
E-mail ID. - [protected]@gmail.com

No positive response from Lenovo.My set got blended due to over heating of battery. There is safety risk to use this set but company is not ready to work out the issue. Company should take this set and have a R & D to eliminate the issue. Many times I have contacted but failed to get a favourable answer for the Lenovo.My company.

I have purchased this set with joy but the result is disatisfactory.

Actually I bought Lenovo Ideapad 320 - 81BG00SLIN on 04-Apr-2018.
I faced lot of issues in that..
1. Battery backup is just 2 hrs only.. but in showroom they said 5hrs.
2. I've applied for printer in offer price, but I didn't get.. they took more than a month for approval and finally they said date expired.
3. Lenovo support is worst.. I sent a msg on Jun15th but still I didn't get any reply.
4. lots of issues in this laptop model.. I clearly asked showroom guy for business purpose. they strongly recommended this worst laptop for me..

Worst Experience ever.

I have phone Lenovo k 8 plus, I purchased on 7april 2018, after system update a phone became hang and switched off automatically, phone doesn't display any thing even finger touch work carefully with all keys but nothing shows on screen, phone started by switching off tha phone, costumer care no.is not company'no.and every time he deny i will not belong from Lenovo company', there is no proper address of service centre really too much bad experience with this company phone no service available, plz I want my phone well but how

Hello,

It's not even been one month i purchased lenovo k8 note... Now camera s not working n automatically mobile gets switched off and gets heated with no reason...

Really frustrating...

Bad thing is i am trying to contact the customer service shop the call is not connecting....

Kindly help me with this..
Looking forward to your reply: (

Thank you.

Battery is going off in 1hr and laptop have a heating issue, getting stuck some time and very bad performance. I am fed up after buying this machine for 50k. It has been only 6 months and from the starting itself i have been complaining but no one is listening. Serial number : pf0ug1px
520-15ikb (Type 80yl) laptop (Ideapad)
I asked for the engineer to visit my property as i have taken the insurance of 3 yrs but still your customer service employees are denying to do so.
I contacted the customer services multiple times and they are just making me fool by doing some checks and after that i have been advised to monitor.

The main issue is with the battery, it's running off after an hour and i am feeling ashamed in front of my colleagues who are using the office laptop and that too lenevo thinkpad a normal laptop whose battery runs for near about 2.5 - 3 hours, i do have that one as well provided by my office but i bought this machine for my personal use but i am very much depressed by it's performance.

Dear sir,
I am antony my mobile : [protected]
We had purchased one handsets wd53246 lenovo model from flipkart.
Vide flipkart invoice number : faaawp[protected] dt 09/08/2017.
On receipt of these mobile within 10 days touch is not worked properly. We had register the complaint pondicherry service center bill lpny[protected]/09/2017. They had take the time for service 15 days and handover to us. Then 09/06/2018 speaker not worked our complaint number : lpny[protected]. These time also take 15 days for service but these time not serviced properly so once again we had handover the mobile to service center on 25/06/2018 lpny[protected]. Now they have told mic and speaker not worked.in continuation we are not satisfied. We request to you kindly give us the new phone. We are waiting for your valuable support..

I am completely dissatisfied with the laptop as it's a new one and it's been nearly 3 times i have serviced it. I am completely fed up with the laptop. The laptop keeps on hanging all the time and i have formated it almost 2 times. My experience was completely horrible. I never used to get my work done whenever needed. I request you to please take a positive action against it.

When, i am trying to open any app and sliding the screen, touch screen is not working. Touch screen response very slowly. This is very difficult to handle it, even it creates problem during the restart the phone. I have tried factory reset and reboot the system, but it creates same problem. It's been 4-5 days now, i'm facing this problem. I really want your help. Please kindly suggest me any solution. I'm waiting for your reply.

R/sir, my lenovo k6 note mobile was software problem then i was submit my phone to lenovo service center at kerala (Trivandrum) in june-13-2018 and after verification by technical person he say me that after software update your phone was ready but the updating time the phone hardware is dead they are asking 3 more days for solving but till the time didnt ghet the phone from service center no massage receive from center till three day's when i will go to the center they inform me that not ready and service product not available. My phone have already in warrenty.

My lenova k8 note phone is not working properly. Its backup is not proper & some time it got hanged. I consulted lenova service center ambala regarding this problem & they told that after formatting it got ok & they repaired. & informed that battery back up problem is coming in this model & after new patch this problem will be sort out.. But still problem exists. Please guide me what will i do. If this problem is not curable in this model pl replace my set as this is under warranty period.

R/sir, my lenovo a-7000 mobile was get auto updating problem then i was submit my phone to lenovo service center at rajkot in feb-2018 and after verification by technical person he say me that after software update your phone was ready and from us we inform you but no massage receive from center till three day's when i will go to the center they inform me that during software up-dation your phone was totally dead and no our responsibility for it. Then asked it's onwer how it possible? So he take more time from me to repair my phone but after 15 days when i call him then he give me wrong answer like i am on way i call you in ten minutes, i am on leave, i have hospital work and after one month he say me that your mobile mother board was dead, then after that say me that your mobile ringer was not work so i will replace it from my sister old phone, and during this process i can't get any positive response from service center and no information i complaint to lenovo support center and mr. Kush was hendle my case, and owner of service center was try and told me to put-down complain and after four moth he give me estimate to repair my phone
So i requested him to give me all matter in writing he will not give me, i also request in lenovocare but not get any updation
Sir during all four month i can't have a single phone from other side

I have purchased a lenovo k8 note mobile in october 2017.in this product with a problem. This set has dead two times within 15 days.in this set is motherboard problem. Employee of service centre changed motherboard two times. But scratched on screen. I contact lenovo service centre at gwalior dated 20th june 2018 there present recespnist behavior is not good with customer. My mobile set at present in service centre. Kindly do needful.
Thanks,

I had called lenovo asking where to get lenovo p2 phone. They had told to buy from flipkart, their authorised distributor. On may5, 2018, i got a phone set from them which was out of warranty and without the bill having the phone imei!!!

Since more than one and half months now, i have asked both flipkart and lenovo to give me a proper bill and to replace the handset with proper bill. They have refused to do so. Other companies like xiaomi do help customer in similar circumstances but both lenovo and their distributor flipkart have ignored all pleas to help each is telling to contact the other rather than doing something for the customer.

Lenovo, please contact at [protected] and give me proper bill and handset.

Hi, my lenovo a6000 mobile had charging problem. I purchased new battery online, out was also not charging. I retuned it back. Then visited service center in kukatpally hyderabad. They said problem with battery and asked to purchase new battery. I did so. It was also giving same problem. Again visited service center, they took my mobile for checking. After one week they called to inform it's ready. They told there was problem in charging pin and they had replaced it. I had small argument with guys there, i was asking simple question when there was problem in charging pin why they gave me new battery costing 1000 rupees. I was asking to take battery back. They said charging pin's cost is 950 rupees and they are giving 50 rupees benifit to me. I searched over net charging pin cost was max 350 rupees.
You guys made me fool. Is this kind of service you are providing to customer. You guys are really dishonest with customer by making them fool.
I have to think before purchasing any of your product.
You can earn money but you can't earn customer by doing this kind of nonsense.

Thanks for providing wonderful service.
Keep doing it.

Regards,
Unsatisfied customer

I had recently bought lenovo z2. Phone was working fine for me. One day i had broken my phone's touch (Although having gorilla glass & glass guard too) due my mistake. So, i went to ludhiana service center for touch replace they replace it. I don't how did they replaced the screen, within a few months screen was broken again in my pocket (I don't know how that time too glass guard). I keep that as it is. After few month i went to chandigarh service center for touch replacement they registered its problem description as "physical damaged handset, touch broken" phone was working fine. They keep my phone for touch replacement. When i approached them to get back my phone they said "your phone is dead (Hardly damaged)". Is it my fault? I gave them a working phone and now, they are saying your phone is dead... I have proof of receipt given by them. Where, the had clearly mentioned problem description as "physical damaged handset, touch broken"...

I submitted my lenovo think pad (E431), serial number (Pf0l4c4) for servicing at unit no. G16, ground floor hemkunt chamber 89, nehru place gst. After i collected it, i found my betterry is performing very poorly. I suspect that service centre has changed my laptop battery. The serial id of current battery is
11s45n1052z1zs5238304p.
Please help me to sort out the problem.

I am purchase a mobile moto g5s plus in dec 2017. After 1 month display of mobile gone black and mobile getting very heat and automatic switch off. I am submitt this handset at lenovo authorized service centre on 24.5.2018 but they said this handset problem not solved by service centre. Again i submitt this handset on dated 29.5.2018 but they said again this problem not solved. Again on dated 05.06.2018 i submitt this handset for last time to solve this problem but they not response me.in future i am not purchase motorola or lenovo handset.
Sahdev hooda.
M. No.-[protected]
Email. Id - [protected]@gmail.com

I am writing today to complaint against the defective lenovo smartphone delivered by flipkart and the unsatisfactory service provided by the authorized levono service center.

I had bought this lenovo vibe k5 note smartphone from flipkart e-commerce portal on 6th june 2017. The smartphone was initially identified as defective due to no network signals coming up and the software being crashed frequently. Hence, flipkart technician identified the issue and replaced the smartphone with a new one on 22nd june 2017.

I was using the smartphone until 1st june 2018 despite of the device being heated up quickly and the software being crashed frequently.in addition, the smartphone was taking log of time (Sometimes more than 30 minutes) when restarted/rebooted.

On 1st june 2018, i had kept the cellphone for charging as usual for 30 minutes. After sometime i tried to take it out from charging and noticed the smartphone heat up a lot and i was not even able to tough it. Since then, the cellphone is in dead state and the hotness remained for next couple of hours. Currently the smartphone is not switching on since friday.

I approached flipkart on the issue and was told to contact authorized lenovo service center. As per their advice, i approached the authorized lenovo service center near marathahalli, bangalore on 1st june 2018 at 1:00 pm. Due to technical issues at their end, they were not able to take the complaint and advised me to approach the service center in koramangala, bangalore for immediate rectification of the issue as well as resolution. I walked-in to the service center located at koramangala on 2nd june 2018 and the service center associates along with the manager informed me that there is a major server outage across india and were not even aware of the tentative date when the server would be up to create the job sheet for their customers.

It is highly disappointing to experience repeatedly the defective product and the disgusting customer service from lenovo. I am tired of approaching lenovo service center for the resolution. It has been already 8 days and there was no updates from the service center on the smartphone. After multiple follow-ups by calls, i came to know the motherboard has been replaced and one more item is yet to be replaced.
Once if any issue arises with the motherboard, the device is either useless as the issue occurs even after replacing the motherboards or it goes dead. I have faced these type of issues earlier.

Lenovo service order # soin[protected]