Liberty Shoes Complaints & Reviews

I purchased a windsor shoes from my city. It has passed more than one year but was not in use. I regularly used it from the last month. And only in 10 days of regular use its lower leather cracked and is in very bad situation. The exclusive showroom employee are saying that there is no solution from our side and also from the company side. Is it true? If it is true that you can not solve our problems about your product then there is no chance to purchase your product in future.

Sandeep kumar rathi.
Contact: [protected]

I visited one of your outlet at keelkattalai, chennai, tamil nadu, india. I had asked for non marking shoes. Since the price was high. I told my budget is around 1k. He was very good damn rude, sarcastic in reply stating "you won't even get slipper for 1k". Is this the way you treat people who visit you your outlets? What a shame. I'm gonna write this in facebook and in all possible social medias and would never recommend anybdy to visit liberty shoes ever.

I feel so sorry to raise complaint about your liberty outlet situated at sector 12, dwarka new delhi 110078 (Pinky sales)
I have been a customer of liberty and i am wearing liberty shoes from past
5-6 years, but this time i feel shame to complaint about the shoe
Quality sold to me.
I purchased liberty fortune lsl black shoes on 01th - nov-2017 from liberty
Outlet. Within 6 days the condition of shoes
Has gone worse. Two big wrinkles have been developed on the face of the
Shoe and small patch has developed in the shoe. I bought
This shoe @rs 3000, from the showroom and never expected the condition
Of such a good brand will become this in just 6 days. I
Am sending you photographs& invoice of the shoe, please have a look of it.
Kindly take some corrective action against the store selling such
Products to old trust worthy customers.
Request you to take action as it is matter of prestige of such a world
Renowned indian brand.

I have purchased liberty shoe of fl-1451 model of 40 size from naruson sales corp, no. 188, kousalya, new bel road, m. G. E. Ch. B. S. Layout, devasandra, bangalore - 560092 on 27th oct 2017. Invoice for the same is attached herewith.

Document number : 1326 dated 27th october 2017
Hsn code : 640319
Material code :[protected]
Article name: fl-1451
Brand : fortune
Colour : black
Size : 40
Qty : 1
Rate : inr 2199.00

When i used the shoe for first day itself, i found that in right side shoe there was big nail just below the inner side of the foam leather. It hurt me for the entire day and suffered lot. On 1st november 2017, i went to the shop with the complaint and shop keeper acknowledged the complaint. Voucher for the same is attached herewith.

On 3rd november 2017, i got a call from shop keeper that the shoes are ready. When i went for collecting my shoes, it was horrible that the shop keeper cut open the inner foam leather and removed the nail and just pasted / stiched again (May be from local road side shoe repair person) and given it back. When i insisted for replacement, he denied for the same.

The shop keeper was rude and unethical that he is not supposed handle the manufacturing defect and customer will have to take up with directly with the company. Moreover, he himself fires the poor quality of liberty shoes. He was telling that he is just doing favour to me for carrying out the repairing work. He also added me to go and lodge the complaint for which you will never get any response from liberty company.

I really surprised how such well known branded consumer product company of liberty can do this?? I am expecting new replacement of my shoes from liberty. Hope you will take necessary action to instruct the show room vendor for the replacement.

Thanks,
Regards,
S. Gopinathan
Mob : +91 [protected]

Invoice no[protected]
Dtated 25.10.17
Lok-109-black-37-pu-cbf
Hsd code 640219

I order for 37 size which apper to be small for me so kindly take back this one and delivere me size 39. This is foe your kind information and necessary action

I need size 39

Kidly send this order to
Dr. Ilakshy deka
C/o mrs. Najma khan
Seujpur habichuk jailroad jorhat 785001

Waiting for your response

Dear team, my son studying in standard 8 in swami vivekanand international school gorai, borivali west. Recently school tied up with your brand & asked students to buy force 10 dash black top side netted with lace. My younger son's box mentioned k0601 model. I want size 12 or 13 no shoe for my son. Please send me online link or guide me to buy the same in mumbai.

I had bought my shoes in the month of june. Its getting mostly 3 months from which date im using it. But its cracking from eveywhere except sole. Its looking vry bad even im not wearing tht much bad its looking. So now tell what should i do i bought it at the cost of 2300 near about. But the shoe is of very poor quality. Is there is any process to change or exchange or refund my mean to say that can u help me buy any how.

I bought this shoes on may 1 this year but stareted using these shoes from 1st of july and within two months the shoes got damaged. When i went to the shop from where i bought them they asked me to write complaint on the website to solve this issue and i have attached the photo of the bill given by the shopkeeper. So please look into this matter and reply what is the solution of this problem.

Regarding my order #[protected] and revised order # [protected]
I sent this order with full online payment of rs.930.82 on[protected]. I received 2 items out of 4 on[protected]. I sent mail to company in this regard.
I again received 1 item on[protected] amd 4th one again not sent. I again sent mail to company in this regard. I called on company representative phone no. [protected] in this regard. I was told that due to quality issue 4th item is not available. Your balance of rs. 158 will be credited to your liberty account. I requested to send 4th item of smaller i. E. 6 size. The representative agreed and revised order # [protected] on[protected]. On liberty site my order is confirmed but till date not dispatched.
I have repeated requests by mail and phone but no result. Company not responses any mail or calls.

Dear team,
I have purchased shoes from your one of the store in chandhapura bangalore.
Within month shoes got damaged.
This is the quality of the shoes you are selling from your store.
I am taking all the documents and am going to post everything in social media if i have not got any response from your team. I am expecting my money back

Girish
[protected]
Bangalore

Dear sir
I am purchase shoes from liberty show room at bhajanpura. On dated[protected] in evening around 7:30 pm.. And my shoes payment is done by debit card. My shoes is damaged within a month. Both shoes is damaged from the soles and both shoes upper damaged. I am regular customer of liberty.
So kindly resolve my problem as soon as possible.

Thanks and regards
Mahesh kumar

Dear sir,

I have placed an order for boys school shoes on 10th september 2017 through online on liberty shoes ltd. I have made the payment through debit card and also received the payment confirmation. But till now i didn't received product. There is no communication from their side. I have tried lot to contact liberty customer care, but there is no response form liberty side. I check in online, it says my order number is processing...

My order number : [protected]
Please do the needful.

Thanks

Regards
B uthamaseelan
[protected]

I purchased liberty shoes dated on[protected] from city shop plaza - krishna nagar chowk mathura-281004.

Model: fortune // flp-2 black 40

Matter : found manufacturing issue and i visit same showroom for change product without use dated on[protected] but dealer not change and repair with some excuse
I not satisfy by liberty shoes service, so please resolve the issue

Regards

Prem
[protected]

Sir, i meesum zaidi having an order no [protected] have placed an order for 5 items and as i have received the delivery today in which only 4 items were present.
The product which was missing is cool99-3-brown-42-pvc-cfb having hsn code 640219 worth rs.499.00
My invoice no. Is[protected].
Kindly deliver it as soon as possible.

Meesum zaidi,
+91-[protected].

I did online purchase for 5 pairs of shoes on my invoice number [protected]. On 7 august 2017. Delivered to kochi kerala on 16 august 2017. One pair of size # 6 gliders was defective. Both the shoes were for the left foot.. I am attaching a photo below. Can you send me the shoe for the right foot along with the new order.? I called your office many times and sent emails many times,. Sometimes they pick up but dont even give an answer properly.

Please

I kamal narain misra booked a foce 10 liberty shoe using my discount voucherof rs. 500. At the tome of booking the cost shown was 299 +58=357

But at the time of delivery he was asking rs 414/- i asked how the rate is increased. He said i will come with detaiis. And till date he has not delivered my shoes. I have not returned back my shoes.
When i am tracking it is showing returned back. It seems disgusting and a mental harassment to me. Please send my shoes immediately.

Kamal narain mishra
[protected]@gmail.com
Mob. [protected]

Sir i have complained about liberty shoes amy-21. We get this shoes from our company as price of rupee 1397. But the price printed on shoe box is mrp 799. So please provide us information about the mrp of this model of shoes. And we also want to verify that this model of shoe is exist in market or not?. We try to get information about shoes through barcode but barcode did'nt match. Please resolve our issue. We are in wait

I bought a pair of shoes from a showroom at city center, rohini named as liberty retail revolutions ltd. The shoes (Article no. Gi-ws 506 brown 43) were bought on 8th of june 2017 wide bill no 1814 @ price of rs. 2500. And just after 15 days o[censored]sage the sole of the shoe started coming out and since its a rainy season, i encountered this thing when the water started coming into my shoes. I repaired them by myself but that didn't suffice. So, now i want to get my money back as i've given those shoes to the seller mentioned above.

I bought this shoess by paying 2999 in the month of 21/10/2016 at foot fashion in ahmedabad i had problem in the month of december 2016 i went to the show room to ask for change as the skin of the shoe started coming out they said it is only small issue we will correct it and they issue back now i am facing the same problem now my bill number is 10494 address of the vendor is oof 6 shraddha apartment ahmd phone[protected] and mobile is [protected] from the time of buying i am facing the issue if a shoe cannot come for one year what is the purpose, today even 300 rupees show come for two years without issue where as brand like liberty of such high cost not worth

Dear sir / madam,

I had purchased a pair of shoes from samvit greens, on 1/5/2017 (Bill sent as attachment), from your exclusive liberty outlet on sarjapur road, bangalore. My plan was to use it only for occasions. To my surprise, after 6-7 uses, the upper layer of leather is cracking for which i consulted a metro shoe store which happens to be very close to my place. He asked me check the manufacturing date of the product, and to my surprise, he was right. The packing date was february, 2015. He said that if the product was old, such problems exist.
Put a mail to your customer care, who said that the product is under discount. I clearly mentioned that, i had not asked for the same and the dealer voluntarily gave it and also there was no sales promotion campaign running at their store. I hope you will take this issue on priority and would expect a suitable replacement for the same. I will also post the same on other social networking sites and public platforms media platforms. The question is not of rs. 1700/- lost by me, but i do not want people to get fooled by the quality you provide for your products. I had a high regard towards you, but my reviews will definitely tarnish your image and the perception people hold about the brand liberty.

Hoping to recieve your reply at the earliest.