Liberty Shoes Complaints & Reviews

I have a pair of liberty warrior shoes.in this pair of shoes, i have observed that right hand side shoes sole having manufacturing defect. Some rubber material come out from sole. I know that "liberty shoes" is the leader in shoe market. I did not expect such type of manufacturing defects. I am not sure that company qa will take it in their improvement scope.

Thanks..
Nitin
[protected]

LIBERTY SHOES you are worst company. YOU FOOL CUSTOMERS, My money has been wasted many times by trusting on LIBERTY BRAND.

No more same quality as 10 years ago.I always bought Liberty Brand for my family and now I hate your Brand. I think YOU sell CHEAP CHINA made shoes on HIGH PRICES . YOU 100% USE cheap raw material for sure thats why shoes are breaking in 1-2 uses only. Will NOT BUY AGAIN

Very RUDE Store staff, Also no customer service number works...no body answers in customer service number and no proper way of talking by your staff.

Very rude Store Staff, Very Rude behaviour as if I have done mistake by entering the store and purchased shoes for my husband and kids and for me which all got broke in 10 days time only.

You people charge so much price and give such cheap defective D Grade Shoes to customers and fool them and misbehave when asked for refund. Shame on you LIBERTY SHOES . God is seeing how you are looting people in name of shoes and how our hard earned middle class money is wasted by falling in your trap.

You do so many ads on tv in newspapers, one day I am sure you will have no customer like all innocent customers who buy and get fooled. this company will go for losses don't worry..when our hard earned money is stolen by you, your FRAUD COMPANY will not even be able to earn money.

No body likes to be insulted and I ask the government to take action against this Fraud Lootera Company who is out in the market with fancy lit stores to steal peoples money by promising a good quality shoe which is not in truth.

FRAUD, CHEATER COMPANY LIBERTY SHOES LIMITED you will Pay one day for cheating all the innocent customers and stealing money.

I have purchased Senorita Chappel one month back in Keelkattalai, Chennai, Tamil Nadu at Liberty show room. I have not use more than three times but broken heal. I have visit the showroom and show the chappel but he his not responsible for it. At the time of purchase he said 6M warranty for this Chappel, currently I don't have the bill. If you want I will take the photo of damaged Chappel.

So please replace / rectify the Chappel immediately. Don't spoil your company name.

Regards
Venkatesan
Mail ID [protected]@rediffmail. com

I recently visited to liberty to check out some new fresh arrival so these gyuzz shows me some good shoes even in 50% price.

After 1 week o[censored]sing the shoes it started tearing from bottom and pesting with sole is started removing.

When i visited there store they took my complaint but no revert given that when my shoes will be given when it gets repair nothing.

I m trying to following up the store guy since 1 week but no reply at all.

My son had bought gliders sandal material code[protected] marco-1 size 44 from foot fashion, opp navneet house, gurukul road ahmedabad. For rs.699=00, i had check this sandal at my home but it was too big for him so i had return this sandal after 1o minutes. I requested him to give smaller size but they hadn't in stock thus i requested for refund money but they denied to give me refund because of company policy . If they have no stock for exchange at that time they must refund money of customers.
2. And same time i call customer care of liberty but wrong number mention on board.
3. In bill why they also not to mention customer detail like name address and contect number. Only balnk bill given to customer ( i attach copy of bill )

4. I have demand credit note at that time cashier manually write on bill they have not offical accounting entry in system.

So finally i decided if company cann't refund my money then i go to consumer forum.

Santosh j patel mob-[protected] email- [protected]@gmail.Com

The slipper purchased at liberty shoes ltd. Store got damaged in 2 days of wearing. This itself shows that product was not good. It only lasts few days. It costs rs.499/- and after repair it seems damaged as well as uncomfortable to use. The dealer is not returning it. The liberty shoes customer grievances redressal is not satisfactory. An active action must be taken against such sales made and the further harassing customers through such fraud.

I have purchased glider shoe @ liberty showroom @ sunkadkatte, magadi main road, Bangalore, Karnataka, but the shoe got broken before one month I gave for service, after service it's again broken again I gave for service now again it's getting broken, I spoke to retailer to exchange the product but he does not agree, pls find the attached pic for your reference, I tried toll free number:[protected] but I am getting number is not valid on the website there are many numbers but no one is valid, in this regards I complained to their customer care ID but they have not taken action yet. Please find the mail details in the pic

Regards
Raghu.C

I had purchased one pair of shoe article name VNT 02 from Town shoe palace, model town, rohtak haryana-124001. Dated 10 may 17, but these shoes are not getting comfortable with me, I have requested to this showroom to get pair changed. But they clearly denied to do the same. I am feeling as robbed by them. Seeking your urgent action to sort out this matter.

I purchased a coolers lpc-2 material code no.[protected]. From liberty shoes ltd.
Shop no.6go 38 shree ram road
Ameenabad, lucknow on[protected]
The said article within 7 days from the date of its purchase was having manufacturing defect and was found to b of poor quality because of which i made a contact on the store from where i purchased the article to get it rectified and on 23-4-17 the staff handed a new pair of sandals to me.
That said new pair of sandals is again having same manufacturing defect and it appears to b of sub standard and when i made a request to the concerned local staff to again replace it then the said staff behave rudely and said it can't b replaced and have to b sent to the company for repairing for 15 days
That ur company has a great reputation and ur product s have great quality but such type of incidents and bad behaviour lowers down the reputation of liberty co.
Kindly take necessary action within 7 days so that as a customer i may retain my trust in your company and your products or else i have to make complaint of this incident to the consumer redressal forum.

Lucknow. Nandan verna
Advocate

Defective shoes is replaced on 16th March with another size 06, JP9433 Brown Softy. That time the sales man asked your fingers are straight if yes this is the fit shoe for you. I felt tightly but He convinced me it will be spread as you will use. I wear that shoe hole day (17th March) and I felt very uncomfortable and very painful in my legs. I went to the shop on 18th March and discussed My problems. The same sales man saw the back side sole of the shoe and told because of some scratches it can’t replace again and convinced me.. this size is fit for you and you will have to wear it 4-5 days and it will be free with your size. I told to him that I cannot take time again with this as I have been face off the problems with my last shoe. He told that you can leave this shoe with us, we will keep it in Die for 4-5 days and it will be free. I handed over my shoe to the sales man on the same day. After 4-5 days I went again to the shop on 26th and taken My shoe. Now today I wear the shoe and not comfortable (feeling tightly with upper case) and want to replace again.

Request for kind support.

Note:-My last shoe was very comfortable for me. I have changed that because of defection but the sales man understood the shoe was not liked by me. I have problem in my heel and Doctor suggested me for soft and comfortable shoe. If it will not be changed then the same shoe is useless for me.

I have purchased on date 11.08.2016 so many articles by one sales invoice no 2617/ 11.08.2016 from a liberty shoes ltd. Authorized outlets at gwalior, chetakpuri showroom[protected], invoice enclosed here by), after purchase a pair of coolers brown 9 no size sleeper[protected]/ct-001), during use of same after two months, the sole of right side pair was broken automatically, itself reflect the poor quality of the said product (Photo enclosed), when i contact to the store manager (Mr. Shailendra jadon) for the same he wants from me the invoice/ bill, but unfortunately i could not produce the same due to misplace the bill by the date, now i find the same and again requested for same he refused out right rudely, which goes against your company business. I am your regular costumer, in spite of that recently i had purchased goods of more than rs. 3000/- from the same store. The complaint article merely stands for rs. 399/- only. The said amount does not matter for me but it shows the very low manufacturing quality of the product and not satisfy the customer by service. Thus you are requested to replace the article and maintained the goodwill of the company, if the matter is not solved by your side, then i shall go to the honorable consumer court to seek the justice. I shall wait your reply.
With regards,
Yours,
Dr. Pradyumna kumar jain
104, abhiyank estate, university road,
Gwalior (M. P.), pin 474011.
Mob. [protected].
Email: [protected]@yahoo.co.in

I purshased a chappal material code[protected] xl-xt583, brand a-ha, black size 40 on 2017/03/09. The top flap has vehrow to fix. Now while walking, the vehrow comes out and this the the product is unfit for use.

I have hardly used for a day. I shall request to ask the shop keeper, pinky sales,, lsl g-1, ground floor plot, no-10, vardhman gee dee plaza, sector 12, dwarka, n d 110078.

I have already visited the shop who has declines to do the needful.
Copy of retailed invoice att.

Brig s c arora (Retd).

I brought a shoes in 22p0 rs, but shoes got damage just in some days inner white shiel . When I went to the exclusive store, they was in no mood to listen . The both quality and service was pathetic . Attitude of shop attendant was very rude, he was in mood to not listening anything . I mean after spending a good of amount, if get this kind of quality and services . I want an answer ...

R/sir, I had perchad liberty shoes from SUN LEATHER PRIDE address 3ABN CHAMBER OPposite WELCome HOTEL alkapuri vadodaraon on date 20/10/2016 and shoes found manufacturing defective within six days and also informed same day to store on PNT phone -[protected]. I return the shoes on date 15/12/16 to show room for replecment or futher process but till date no any process done, he tell me to not replace but only sell in 50%discount .but i want to a new shoes or repair perfectly.

I brought a shoes in 2000 rs, but shoes got damage just in 10 days . When I went to the exclusive store, they was in no mood to listen . The both quality and service was pathetic . Attitude of shop attendant was very rude, he was in mood to not listening anything . I mean after spending a good of amount, if get this kind of quality and services . I want an answer .

Sir, I bought this shoe from Liberty Shoes LTD, Civil lines, Allahabad, Uttar Pradesh-211001, Tin -[protected]V, on 02 December 2016.Today I saw heel rubber of a shoe became into a piece.Instantly I went to the Shop with complaint bt It not resolved my issue.So I Request You please exchange my shoe otherwise I wil take legal action or go to consumer forum.

Thanks

Dear sir,
On 17 th november i purchased a sandal from liberty showroom in ansal plaza vaishali sector 1-ghaziabad. I used credit card. Money was deducted from account and i got the sms from sbi cads. But the salesman refused to give me the sandals which i had purchased. Saying since he has not received the information.
I just want to know why when money has been deducted i was not given the item. I waited for 27 hours but. Now i want either my money back or the item for which i have paid.
An early reply will be appreciated.
Shahida zaman

We had ordered 2078-01 for 50 pairs on July 26th 2016 with a lead time of 10- 12 weeks. As per commitment from your end, it was supposed to reach us by 8th Nov 2016. in interim there were false commitment too saying it will be delivered by October 2016 end but never happened. We have to struggle a lot to get dispatch details & dispatches also. details furnished are unable to track. approached for support our calls are not been picked, if received they would transfer same to other person.

I want to when our order consignment would arrive with clear update.

Dear sir,
This is to inform you that i anand kumar saraogi booked online libert coolers shoe model 99-80 black size 44 on 7th oct 2016 along with a valid payment of rs 548 including delevery charges.
It will take 8-10 days to delevere as informed...
On 18th oct i received a sms that maintioned that your order no. [protected] is shipped through india post with awb no.54654.
Im waiting but no product delevere till 26th oct, on 27th oct i contact custumer care of liberty and inform that they dosenot find the details of the said order & advice to call after one day. Next day i again call him after a long waiting he informe me that they still not found detailes of the said order & assured me that he send information to me by sms, email..
Im waiting 4 days as deepawali celebration going on, after deepawali i contect custmer care & again n again they put my call in hold, melodious music is on from that side.
Today on 8th nov i contect custmer care & talked about my problem, after a long wait they inform me that your invoice is done but due to non availablity of the product order by me they unable to send delevery...
Then i tell that if you dont have my orderd product in stock please cancelle my order and refund my cash back to me.
They reply you have to select another product as there is no cash refund policy of the company liberty shoe..
Please look in to this matter and resolve the complain at your earliast...
Regards
Anand kumar saraogi
Rampada colony
Purulia wb.
[protected]

I m regular customer of liberty
First time I found very bad quality of sole of liberty the sole r so bad ki WO apne aap bhurbhure hokar chad gaye just like dust although my shoes r out of warranty but I strongly recommend don't make such a bad quality of sole they r so bad that they can't compare a local quality shoes upper part is OK I submit the photo