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Liberty Shoes Complaints & Reviews

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Last updated Nov 22, 2023
Complaints 274
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34
Unresolved
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Liberty Shoes reviews & complaints page 13

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I have ordered two items from official liberty page as libertyshoesonline.com with order #[protected]. But have not received one item in the package. The order had cash on delivery option while delivery and have paid full amount but one item worth rs. 899 was missing in the package. Delivery package was fine so contacted phone no. Given in the shipping address. That person told me to resolve the issue and send me missing item same day. Have...
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Rohit Jerath
from Delhi, Delhi
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Selling defective, low quality shoes at premium prices

Address:Ghaziabad, Uttar Pradesh

I bought a kids shoe of size 3 from liberty force 10 at a price of rs 650. The receipt provided clearly mentioned the shoe can be exchanged in case of manufacturing defect within 15 days of purchase.
My son wore the shoe to school and the sole came of on the very first day. When i took the shoe back to the retail shop (Within a week of purchase), the manager was rude and refused to exchange the pair upfront. After much persuasion...
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RITESH GANATRA
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Require chaapal replace apprroval

Address:Ahmedabad, Gujarat

Dear team,

Require 2nd time approval he says and after i get a chaapal replace to your mother. I ll try to contact call center and visit himalaya mall drive in store.,

Please help me in this case ., i am very tired.

Regards,

Ritesh ganatra
M ;[protected]...
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Address:Ahmedabad, Gujarat

Dear team, i am one of the selected customer in the
Name of ritesh ganatra. I always me and my family and my all d
Colligues and friends also. But this time i am very dissatisfied for the
Company, company shoes, show room of himalaya mall, and also store
Manager of himalaya mall of same liberty shoes. One
Of the case is pending which was your site. I purchase our chhapal for
My mom. And she dont...
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sanjayraia
from Lucknow, Uttar Pradesh
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Unappropriate asked price

Address:Gorakhpur, Uttar Pradesh

I brought liberty shoes (Force 10) from liberty showroom, bashratpur, gorakhpur. The mrp of the shoes is 550 including all taxes but showroom charges us to pay a total amount of 599. When i show them the real price of shoes (Which is inside the shoes,) they are not ready to cooperate us and ready for hot talks. About this behaviour i really felling hurted. Pls solve this problem otherwise i have to go for serious legal action....
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janejerold
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not delivered, money not refunded

Address:Chennai, Tamil Nadu

I ordered for 3 pairs of shoes/sandals with Liberty on Dec 13th 2014, i received only 2 items after 10 days, When i called up and asked Arvind (he is the one man army attending to all Liberty online customer service calls!!!), I was told that the item is not available and that the money will be refunded in 3-4 days. I waited for a week but the money is not refunded still. When i called again he said that he will deliver the product, but i...
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Jrf
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad leather

Dear manumanufacturer, I am based in Kuwait I have found your brand gliders of very good quality me aanand family has been using it for years. Of lately keeping the trust in the brand I bought a pair of shoes just after one month the lleft shoe looklooks worn out I think tthe leather is oof bad qquality....
+1 photos
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samchd2000
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective and substandard safety shoes

Address:Chandigarh, Chandigarh

bought industrial safety shoes on 22/08/2014 vide tax paid invoice no. 11733 from company's exclusive showroom on GT Road, Gharunda, India. worn the shoes just for 10 days and found sole coming out and cut on the inner side left shoe near sole and upper joining. Company refuses to give any replacement as it is bought from sale stock..whereas while display on sale nothing is mentioned as factory seconds or defective material not covered...
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kishoragarwal87
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

liberty sports shoes complaint model force 10

Address:Gwalior, Madhya Pradesh

sir, I have purchased sport shoes force 10 in may-june 2014 from Royal in plaza, near royal hotel, liberty showroom, Gwalior, Madhya Pradesh. this shoes is either duplicate or to much defective because in 15-20 days it bend right site both shoes and sole is fixing away from shoes. I went to showroom and he says I can not do any thing you have to complaint directly to the company. this is very bed thing where no care of customer. this...
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rajmanidhur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Shoe Sale in Showroom

Website:www.libertyshoes.com

I purchase Liberty Shoe (Fortune) in Liberty Dealer Within 20 days sole is damaged with poor quality of piece. After complaint in [protected]@libertyshoes.com and [protected]@libertyshoes.com There is no reply and no action. Even i called to Liberty Customer service there is no action by phone. Liberty is fraud company in India with cheating persons working in the company. May be owner also....
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tarunmadhok
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Liberty Prefect Shoes - Defective

Address:Chandigarh, Chandigarh

I had purchased a set of liberty Perfect school shoes (pic attached) from a good showroom located in Chandigarh for my son just months back, and I was shocked to see the quality of the shoe in just 2 months of my purchase. Daily use of the shoe is for not more than 4-5hrs at his school. In the past I have been buying shoes for myself ad for my son from liberty brand only, but this is the 1st time I came across such a bad quality shoes. I...
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Awakened_customer
from Mumbai, Maharashtra
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No care of customers

Address:Jalandhar, Punjab

Liberty shoes is really a pathetic company. I never expected such kind of behaviour from company of such reputation. First i am provided defective shoes, then i am mistreated and not listened to in its showroom and afterwards when i send emails to company, i get no response. This is really pathetic.
My number is [protected]...
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Awakened_customer
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst quality and service

Address:Jalandhar, Punjab

We bought liberty glider shoes on 12-12-12 from 408, lajpat nagar, jalandhar. After coming home, when I wore the shoes, my ankles got injured as the shoes rubbed against the skin and removed it from my ankles. I took the shoes to the showroom and reported the problem. They kept the shoes for 4 days. When I went to collect them, they told me that they had been fixed. The shoes had became too dirty and I told them to return them in the same...
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madhukartripathi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Quality

Address:Uttar Pradesh

I have purchased one shoe pair from Liberty show room in Lucknow UP on 2nd Nov 2012. On 3rd use of the shoe I found hole in left shoe inside cover. This is painful after paying Rs 3000 for shoe and got so quality with in 3rd use. I have sent email to Liberty email but no ack. yet , no calls as well.
I did not expected this from Liberty. It would have been better to buy some local 400-500 shoes and use for 5-6 months and throw.
Why...
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Col Rajbir Singh Rohella
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The Sole Worn Out and Cracked

Address:Dehradun, Uttarakhand

Dear Manufacturers,
I am an Army Officer, who by virtue of belonging to Karnal have been patronising Liberty Shoes for over Twenty years. During end 2010 I had purchased Liberty Shoes(Gliders, Black colour,Size 6) from the Liberty show room in Treasure Island Mall at Indore(MP). Within just seven months of purchase the sole rims started powdering off followed by the soles devaloping cracks. Since mid 2011, I have been approaching...
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anurag9968
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

changing of slippers or refund the aid amount for it

Address:Faridabad, Haryana

Here I am ANURAG JAIN, here I am writing this complaint against the LIBERTY SHOES

Earlier I had purchased a air of DR. soul slippers cost for my mother on mothers day. But there was a problem starts occurring, problem was that the upper soul was start fading and there was outer side there were stritches of thread that was also start come outside. Then I complained about the product to the showroom of LIBERTY where I purchased...
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DarshanPV
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

High cost, Low Quality & Poor customer service

Address:Bangalore, Karnataka

The below complaint sent to Liberty customer care but no response from them.

In the days of competition every one would like to go for the best product available in the market that is precisely what I had purchased Liberty Shoe. One satisfied customer means a lot more happy faces for the competing brand. Word of mouth is the best form of publicity. Correct me if am wrong?

I would like to bring your attention...
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Sameer Babu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sole came off like a baked cake

Address:West Godavari, Andhra Pradesh

I bought 2 pairs of liberty warrior safety shoes. The second one i bought 1-year after i bought the first one. I am having no problem with the first pair, but the sole of the second pair was breaking like a baked cake when i opened it to use 2 months after i purchased it.

It is so soft that even a 2-year-old baby can poke his finger into the sole creating a hole. I kindly request the liberty authority to please suggest me...
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tarundotsengar
from Ujjain, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaving & cheating

Address:Gwalior, Madhya Pradesh

On Friday 13th July 2012. I have purchase two pair of shoes of same model, same colour but different sizes (size 6 & size 7).for me & for my nephew from Liberty exclusive showroom at Deendayal Mall at Gwalior. but by cheating he has packed both the pairs of same size that is size 7. When we found that both the pairs are of same size we went to store again after 5-6 days but the bill was lost somewhere at home. The store manager straight...
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tbarua1
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Replacement

Address:Lucknow, Uttar Pradesh

Dear Sir/Mam,

I had bought Liberty Shoes (1397) red size 6(40) on 25 Dec 2011. Within only two months Lether Cracking was reported on 20 Feb 2012. first they didn't entertain me and said they can't do anything after consulting some other out person, again came to Showroom thay forword me to Gomati Nagar, kept shoes for 10 days without any slip, and return me back as it was and again came to Saharajung on 14 March...
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