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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Jan 2, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 108

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T
tushar gogoi
from Raha, Assam
Oct 2, 2017
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Address: Tinsukia, Assam, 786171
Website: tshrgg@gmail

I siba gogoi of digboi, assam, 786171
Its a painful request that my husband policies no[protected],[protected] the accident benefit has not be paid to me the normal claim has been paid 3years 2months back. I have been visiting lic digboi branch often but the lic staff doesnot give importance to me. The lic staff doesnot know how to deal with the customers lic takes preminum in time but when it comes to the customers they does not know how to deal with the customers such a irresponsible behaviour by the india’s largest insurance company.in context to this i will never open a lic policy again in lic.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    B.S Agarwal
    from Chandigarh, Chandigarh
    Oct 2, 2017
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    Address: Gurgaon, Haryana, 122002

    Correspond4ence in which address was the ipp cell, lic of india, 11th floor, jeewan bharti building, tower ii, connaught circus, new delhi 110001 was sent by speed post about three four months back.

    Speed post letter stands delivered as per enquiry made then but no reply was received from your office.

    In the correspondence i had sent
    A. Adhar card copy self attested
    B. Existance certificate
    C. Change of address - current address - v 10/1, dlf phase 3, gurgaon 122002
    D. Change of signature from full to half.

    In the past i have not received some monthly payments of annuity.
    9 from 01.02.2012 to period of ten months up to jan 2013

    Reconciliation statement from 01.02.2012 to jan 13 will be appreciated.

    I have received an sms for existence certificate. Do you want it every year please send form and the requirements

    I need nomination form as i do not remember whom i had nominated
    In 2006.

    Please let me know contact detail and office address in delhi where i will go and solve all issues which are a matter of few minutes.

    Regards
    B s agarwal
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Sep 25, 2017
    goledmahantesh's response
    Dear sir,
    my policy no.[protected] AND[protected] . i have some issue for my login .kindly reset my login id and send me cell no : [protected]
    Sir i m Rajendra nanda reddy, having policy no[protected] of primium cost 11354.00 plus GST =11609.00. i was trancacted on date 21/09/2017 through SBI online having transaction id JSBI[protected].but still now i was not get receipt .so please lookout this problem as soon as possible and send me recept in my email id [protected]@gmail.com
    Dear sir,
    my policy no.[protected] AND[protected] . i have some issue for my login .kindly reset my login id and send me cell no : [protected]
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      putrevu1975
      from Chirala, Andhra Pradesh
      Oct 1, 2017
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      Sir my e services premier services are not working.due to I wrongly uploaded .do u rectifyy problem or deregister my account.then I newly opened.i mail you more times.but no msg from you.i enroll all my policies for premier services.i did not put under sign to document and upload in step 3.then it cannot open step 1 and step 3. If it avail to solve the mistake u rectify .if not you deregister my account.then I open newly.thanking you
      +1 photos
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      Name - sanjay kumar
      code[protected]
      branch jalore (324)
      add indra puri colony jalore
      email id [protected]@gmail.Com
      mobile no [protected]
      sir meri apse request hai ki aap id and password arjent send kare
      jisse muje lic ka kamm karne mai kisi bhi type ki presani na ho thank you
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        S
        Sangeeta Nadavdekar
        from Pune, Maharashtra
        Sep 30, 2017
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        Address: Kolhapur, Maharashtra

        Sir / mam,
        I am sangeeta rajendra nadavdekar an insurance agent of lic 949 branch kolhapur. I want portal id and user id passward. Please, co - operate me and send me my portal id and user passward. If you will inform me portal id and user password it will help me to give service of policies to old as well as new customers.
        So, please kindly consider my application and as soon as possible send me my portal id and user passward.

        Thank you.
        Your's truly
        Sangeeta nadavdekar
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Dear sir,

        i would like to know the status of Policy no.[protected] for Rinkalben s prajapati invested worth Rs.10, 000/- with single premium.
        so, please send me on either [protected] or [protected]@gmail.com
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          M
          mool chand meena
          from Kannauj, Uttar Pradesh
          Sep 29, 2017
          Resolved
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          Resolved

          Dear sir, i wrote by several times to lic of india by mail to delete/remove user id:-raj...com & rt...89 of policy no[protected] & also contact lic customer care but not make delete it yet. So please delete/remove user id of my policy no.[protected] because i wants to add thish policy with another user id/mail id for e services

          My contact no. [protected]
          Sep 29, 2017
          Complaint marked as Resolved 
          e mail address of lic of india [email protected]
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Sep 29, 2017
          Updated by mool chand meena
          Please delete/remove user id of my lic policy no.[protected] because i wants to add thish policy with mail id:- [protected]@gmail.com
          Dear sir, i wrote by several times to lic of india by mail to delete/remove user id:-raj...com & rt...89 of policy no[protected],[protected],[protected] also contact lic customer care but not make delete it yet. So please delete/remove user id of my policy no.[protected],[protected],[protected] because i wants to add thish policy with another user id/mail id for e services
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            E
            etametro123
            from Chennai, Tamil Nadu
            Sep 28, 2017
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            Address: New Delhi, Delhi, 110025

            Kind Attn-:
            Mrs Gurjit Lamba,
            K.G Marg Canaught Place

            Today I feel regret on the worst decision of my life to go for Housing Loan from “LIC housing finance Limited at the time when I availed housing loan from LICHFL they offered me 10.7% saying it will keep changing based on the LPLR .
            But today when the nation is at a ROI of 8.35 to 8.5 i am paying 11.50 %.
            I was shocked to see I am being charged ROI of 11.50% which other banks had three years back. When I started inquiring the reason they offered my an ROI of 9% which again is high compared to 8.5 of other banks.My Loan ROI was increased by LICHFL without to give any Notification notice, call or Mail and even they kept remain continued when the Market ROI is going 8.3 to 8.5.
            when i discussed with LICHFL Branch (K.G Marg) they said that 1180 Rs, to be paid for decrease the ROI.
            and i have given a cheque of 1180 rs, But i want My EMI amount reduced instead of Tenure.and the date of given cheque is 28/9/2017 and my ECS date is 10th of every Month.so i want to avail rewrite facility in next Month EMI (10 th October 2017)with the Current Market ROI 8.35. and i want notification mail or call regarding any fluctuation (either the decrease or increase) of ROI in future.and Please share the Schedule of Amount After Rewrite.

            On Mon, Sep 25, 2017 at 3:13 PM, Gautam Aditya wrote:
            [protected] Forwarded message[protected]
            From: "RAKESH SETIA"
            Date: 25-Sep-2017 12:59 PM
            Subject: rewriting 1735 of shadab khan
            To: "gautamadi.[protected]@gmail.com"
            Cc:

            Please take his request on plain paper separately, along with the formats attached to be signed.

            Thanks & Regards,

            Rakesh Setia
            Astt Manager
            Credit Monitoring
            Connaught Place
            New Delhi
            This mail should not be printed, save paper save environment.

            --

            Thanks and Regards,
            Mohd.Shadab

            Asst.Manager- E&M Projects
            ETA ENGG. PVT. LTD
            Near kendriya vidalya
            DDA park, andrew ganj road
            lala lajpat rai marg
            Moolchand, Delhi-110024
            Email: [protected]@eta-engg.com, shadab.[protected]@gmail.com
            Mob : + 91-[protected], [protected]

            [protected][protected][protected][protected][protected][protected][protected]
            Corp. office- ETA Engineering Pvt. Ltd B-13, Sec-63, Noida - 201307 (U.P.) PH[protected]
            Web:www.eta-engg.com
            +1 photos
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              niteshsingh02
              from Ambala Cantonment, Haryana
              Sep 28, 2017
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              Address: Ambala, Haryana, 133001

              I have made payment by using lic online payment for my father policy on date 28/09/17 through my sbi debit card but after payment lic portal show error and saying transaction failed but amount debited from my account, further on same time payment made as cash at lic counter where they accepted premium and given recipt now my account still showing deduction of rs.1835 which is need to be credited if transaction failed and payment received by lic as cash on counter
              So, please help to recive back my money in my account
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Sep 28, 2017
              Updated by niteshsingh02
              LIC Policy no[protected]
              Name-BRIJ LAL SINGH
              Sep 30, 2017
              Updated by niteshsingh02
              I Have receive premium receipt via email now i have two payment receipt one from cash counter and one from email how can i claim my double payment .
              Unable to register in an lic premium online policy in a new register and unable to pay my payment through online
              check out the attached image for more information,
              its continuously showing invalid premium policy every time, please find out my issue and solve it .
              waiting for your reply,
              thanks,

              payment of premium with debit card - Comment #2867430 - Image #0
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                C
                chandra2735
                from Chennai, Tamil Nadu
                Sep 27, 2017
                Resolved
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                Address: 600001

                I made premium 12 policies payment through my lic portal. I got receipt but premium not adjusted till yet. I mail grievance redressal. Lic adjusted 10 policy out of 12.
                I sent mail to chennai division 2. I spoke to branch also no response. But wait some time already 27days over. I got customer care zone i tried given below phone nos no body respond it.
                [protected].
                [protected].
                Policy no[protected] /[protected] this two policy not yet updated.
                Kindly do need ful
                Oct 6, 2017
                Complaint marked as Resolved 
                hi this case still pending status i went to branch directly but no response on ps department. cbo4 chennai. i want immediate solution already 39 days completed.one policy status is lapsed. kindly do needful.
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  S
                  sunillic
                  from Delhi, Delhi
                  Sep 27, 2017
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                  Address: New Delhi, Delhi

                  My policy no. Is[protected] which survival benefit rs.7500/- was due on 25aug17. On 25aug'17, i got a sms from lic that the same amt. Paid to my a/c no. [protected] (Pnb) but that time my a/c was dormant and no. Cr. Entry can be pass on the same.
                  On 02sep17, i went to my pnb branch and again activated my pnb a/c but the entry of survival benefit rs.7500/- was not cr.in the same. I went to the lic branch no. (310) and told them about the matter but they said that amt. Is cr. To the same a/c.

                  Kindly do the needful and help me to get my survival benefit.

                  Thanks & regards,

                  Sunil rao
                  Policy no.[protected]
                  Registered mobile no. [protected]
                  Contact no. :- [protected]
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  Oct 23, 2017
                  Updated by sunillic
                  when can I get survival benefit of LIC policy no.[protected] . Plz send confirmation mail on my email ID @ [protected]@rediffmail.com.

                  Regards,

                  Sunil rao
                  Policy no.[protected]
                  Registered mobile no. [protected]
                  Contact no. :- [protected]
                  Nov 06, 2017
                  Updated by sunillic
                  Dear Sir,

                  I still not recd. the survival benefit of my policy no.[protected] ...

                  Regards,

                  Sunil Rao
                  Policy no.[protected]
                  Registered mobile no. [protected]
                  Contact no. :- [protected]
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                    डॉ सुधीर कुमार झा
                    from Jamshedpur, Jharkhand
                    Sep 26, 2017
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                    Address: New Delhi, Delhi

                    Sir,, me ret. Person took beema bachat policies in october 2010,,, in2013 on money back was received non taxed. In2016, 2nd money back received was taxed asper my slab,,,
                    In april 2017 isurrendered 2 policies,, but to my utter sorrow 1%, tds was deducted on the entire amount my basic single premium amount plus,,, loyalty addition amount,,
                    The firm26as,, of income tax depicted the basic amount plus loyalty addition.. So is it not unfair tha premium deposited i have to pay tax in return next year?
                    My premium amount was approx 8lacs
                    And 26as shows basic as 888000..
                    Loyalty addition should only be taxable
                    Lic manager told me that,, the computer soft ware is like that,,, eminent ca also say it's wrong,,, pl save us from the loss of more than 250000 as extra tax,,, in banks only interest is taxable,,, how in lic,, basic deposited amount is taxable,,,?,,, yours,,, dr sudhir kumar jha,,
                    Mob,,, [protected].. Pan,, acmpj3708j
                    38c, dda flats sec,,, 6pocket,, 2, dwarka new delhi,,, 110075,,,
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    Sep 26, 2017
                    Updated by डॉ सुधीर कुमार झा
                    TDs was deducted on my 2beema bacht policy surrendered in april2017 to 12..N branch Dwarka new delhi.
                    Form 26AS, , , depicts TDs on entire basic amount paid by me as single premium, , plus loyalty addition, , ,
                    No details given by me, , , by Lic, , ,
                    How premium paid by me can be taxable ??
                    The policies was taken by me inoct 2010
                    Pl see the matter to save from huge loss
                    Only loyalty addition or bonus can be taxable, , , not the basic premium paid
                    Yours, , dr sudhir kr jha, , , mob [protected]
                    Pan ACMPJ3708J...
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                      S
                      singal sapna
                      from Vyara, Gujarat
                      Sep 25, 2017
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                      Address: Rajkot, Gujarat, 360002

                      Sir i have a lic's moneyplus policy. My policy no is[protected] dated on 13.04.2007. My name is sureshbhai mavjibhai singal. I want to know the current status of my policy. Please give the status on my e mail id. My e mail id is singal. [protected]@gmail.com. Please send me as fast as you can the details of my policy status. I want to know this. Please kindly let me know my policy status...
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        S
                        Shobhanaik
                        from Mumbai, Maharashtra
                        Sep 25, 2017
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                        Address: Mumbai City, Maharashtra, 400076

                        The above policy[protected] was in the name of my husband and a sum of rs18600/_ approx. Was recd. Thru cheque (Post death) and the same could not be encased by me (Being the wife of deceased) and i requested lic authorities to tr the amt to my account.in spite of a lapse of nearly 10 months, the amt was not yet paid by them. This is the concern of lic people to its policy holders. Red tapism is the order of the day, in particular in public sector offices.

                        Shobha k naik
                        Mob[protected]
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          M
                          murugankovai
                          from Delhi, Delhi
                          Sep 25, 2017
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                          Address: Coimbatore, Tamil Nadu

                          My lichfl loan account no is[protected], loan amount is rs:4262000/- its registered already with my previous company email id (Murugan. [protected]@kone.com) and old mobile no: [protected]. If i want to access my account both email and mobile number not exist. So unable to use otp. My personal e mail id is smurugan. [protected]@gmail.com, mobile no : [protected] to be incorporated in my account to access further. Please help me,
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            R
                            from Kolkata, West Bengal
                            Sep 25, 2017
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                            service is too bad

                            Address: Hooghly, West Bengal, 712245

                            Why during the payment u are asking about date of birth, amount, mobile number, etc. This is useless nowadays, please joined cashless and make the system like policy number, i[censored] give the policy number your amount will be automatic come and u easily pay online. I have come uttarpara branch where they are so much crowd and people have to wait in queue for the long time.
                            Please give facilities in online, that you should only enter policy...
                            +1 photos
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                            putrevu1975
                            from Chirala, Andhra Pradesh
                            Sep 23, 2017
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                            Sir I am LIC register customer user.i have 6 policies.i add all policies in my user id..I open e services with my user id and password.i add all policies and print .but I forget under sign to the document then I upload.i upload my pan card and passport also.then step 2 and step 3 is not highlighted.i am not receiving any msg from LIC.my e services and premier services are not open.it will shown you are not eligible reason for your request under processing from 20 days .no available to deregister my account .so please rectify my problem.or derigister my account.then i open newly.thanking you
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            I am not able to view policy status when i login to agent portal via browser or any app.

                            i see blank page which i have uploaded as a attchement.

                            i have never faced never such issue.

                            i have tried to login from computer as well but it didnt helped me anyway

                            rectify the e services problem - Comment #2862493 - Image #0
                            Sir, I (mithu dhar) have paid lic premium for policy no[protected] dated[protected], rs. 29624.00/- payment id -JSBI[protected]. online at www.Licindia.com, but i do not recived any recipt till date and time. Rs 29624.00/- debited from my account on same time. Pl do the needful.
                            Policy holder is my wife sananda koley, I am trying to pay the premium from my credit card.getting some notes, like "premium should be paid by policy holder himself".
                            So can I pay the premium from my credit card.
                            Thanks and regards.
                            Prabir koley
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                              Rahat Kapur
                              from Dhanbad, Jharkhand
                              Sep 23, 2017
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                              Address: Gaya, Bihar, 823001

                              I am a widow woman name mala sinha. My husband name is late. Chandra bhushan kumar lal whose death on : 22/09/2015. But my husband has a policy on l. I. C.
                              Policy number[protected]
                              I have not got the insurance money after 2 years of death.

                              Respected sir, kindly give me the insurance money.

                              Your faithfully
                              Mala sinha
                              W/o late. Chandra bhushan kumar lal
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              I have given bill of lic through autopay service of HDFC Credit card bill on 19th September.But in LIC website is showing no bill recepit it is not showing the previous receipts also.My lic Policy Number:[protected].
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                                shriharirasal
                                from Mumbai, Maharashtra
                                Sep 22, 2017
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                                Address: Pune, Maharashtra, 411014
                                Website: www.lichousing.com

                                Hello,
                                I have availed home loan form lichfl in dec 11 with floating base interest rate as 10.4%. After fix period rise in interest rate is updated in system automatically from 10.4 to 10.8 to 11 % peirodically but the decrease in iterest since last two years is not updated which goes down to 9% as per rbi guideline. This impacts around 50k-60k with reduced tenure for which i was applicable since 2014 as per other customers record.
                                I requested to have correction in my home loan leisure to branch manager, kharadi, pune but showing no interest on account its not possible case. Insptie of regular emi i have to be at a loss because no intimation regarding rate revision by lic hfl. I have following questions:
                                1. If we have opted for floating roi & increase in roi is updated automatically in system then why not decrease in roi? Now asking for rewrting? Why its needed & why not intimated to customer before?
                                2. Request you to correct the leisure as per my eligibility for change in roi for 9%. People have been doing it since last 2 years.
                                3. Why lic hfl has no system to intimate customer about same? No mail, no sms, no postal mails?

                                Request lichfl to consider this case positively to correct this gap at heavy loss to customer.

                                Thanks
                                Shrihari rasal
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                This is total cheating and looting by LIC HFL, why not some legal firms file a public interest case against LIC HFL on behalf of all such affected customers of LIC HFL who have paid exorbitant interest for long time (like they do abroad against erring drug companies) this would be a good business opportunity for them, they can take a percentage of the refund LIC HFL is forced to make by courts and would be a good business opportunity for the legal firms. I offer myself as a prospective client for the court case. Let us join together.
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                                  rex christy
                                  from Vadodara, Gujarat
                                  Sep 22, 2017
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                                  Address: Vadodara, Gujarat, 390002

                                  I have been issued succession certificate by court on 24 july 2017 to collect all the amount lying in the late mariam s dabhi and her son raja arpit. I have gone through all the procedure and subbmited all the legal documents at lic office suraj plaza sayajigunj baroda branch. Ihave submitted eight claim forms. So far i have received the amount of only one claim. I think lic does not obey cout order and i think now i will have to take ligal action.

                                  Rex c christy. Boroda
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  My e-mail id is wrong and not getting any mail contents from LIC .
                                  please amend it as [protected]@rediffmail.com at your end to receive premium payment mail contents.
                                  I am not able to enroll/add new policy No[protected] online using my existing LIC login, when I click on enroll policy, it info that policy No[protected] does not pertain to you.

                                  Kindly resolve this as soon as possible.

                                  Yours,

                                  Ram Shanker Kumar
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                                    sprasannakumari
                                    from Kizhake Chalakudi, Kerala
                                    Sep 21, 2017
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                                    Address: Thrissur, Kerala, 680656

                                    I have been paying monthly premium of policy no.[protected] held by my daughter nisha, l. And the amount used to be debited from my sbi bank account through net banking. For the past 3 months i could not pay the premium as it is indicated that the password is incorrect. I have tried my best to get a new password and i am informed that i cannot pay the premium of this policy. Please ensure that i can pay the premium due online.

                                    Prasannakumari amma
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    Sir my name pogu somaiah
                                    agent code 226168g
                                    pls snd my mail id below
                                    [protected]@gmail.com
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                                      Bhebu
                                      from Dhupgari, West Bengal
                                      Sep 21, 2017
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                                      Please refer to my above policy no.[protected] with your collecting branch eps1 br 474. I would like to bring your kind notice that while i was paying my policy premium of rs. 7155.00 online through my sbi a/c no. [protected], suri, birbhum, west bengal (Ifsc sbin0000191) on 03/09/2017, it showed some error in the system and logged out. After sometime i logged onto lic site and paid the same through my abovementoined bank account and i got the receipt no. Pro[protected] dated 03/09/2017. On 21/09/2017 i noticed that my bank account debit another rs. 7155.00 against same policy no. Now my bank account shows two debit balances. I therefore request you to please refund the amount of rs. 7155.00 paid as double.
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                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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