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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Dec 9, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 107

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S
Sridhar Palanivel
from Chandigarh, Chandigarh
Oct 9, 2017
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I'm a policy holder. For the past six months amount is not been debited from my account. So, i checked and paid the amount with the late charges. And this month the due date is 25th, till now the amount is not been debited. So, when i try paying the due online with my registered account, an additional amount of rs. 125/- is added to my due amount as cd charges. This is not at all fair to take monthly rs.125/- as cd charges. So, is there any way to link a new bank account to my policy online. Please help me with some suggestions and ideas.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Its been a month still I didn't receive any response for my query. Can someone reply my complaint.
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    Amrit kumar kerketta
    from Bhopal, Madhya Pradesh
    Oct 9, 2017
    Resolved
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    Resolved

    Premium for rs. 4198/- paid on 25/09/2017 for policy no[protected] by sbi net banking system vide payment id jsbi[protected] and lic order no 09893733 under lic pay direct option on lic website. Payment has been deducted from my a/c on the same date, but till date i have not received premium receipt, kindly arrange to send the receipt in the below mail id at the earliest.

    [protected]@bhelbpl.co.in
    Oct 18, 2017
    Complaint marked as Resolved 
    I have not received any mail or phone call from Life Insurance Corporation of India to resolve the problem on premium receipt for policy no 352293658.Kindly do the needful and arrange to send the receipt in the below mentioned mail. [email protected]
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Oct 12, 2017
    Updated by Amrit kumar kerketta
    Problem is not yet resolved. Kindly issue premium receipt at the earliest and arrange to sent in the below mail ID.

    [protected]@bhelbpl.co.in
    Oct 18, 2017
    Updated by Amrit kumar kerketta
    Problem is as on date not yet resolved. Kindly issue premium receipt at the earliest and arrange to sent in the below mail ID.

    [protected]@bhelbpl.co.in
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      C
      CA TVS Prasad
      from Delhi, Delhi
      Oct 10, 2017
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      Address: Rangareddy, Andhra Pradesh, 500018

      On 7th sep2017 i registered for premium service vide request number[protected]. for the past one month the status is still showing as OPEN
      PLEASE RESOLVE THE SAME. Please accept or reject the request. Please dont keep open for so many days.
      Once it is resolved i am awaiting to use the premier services. iam not able to use premier services due to this.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        V
        vindesh kumar
        from Lucknow, Uttar Pradesh
        Oct 6, 2017
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        Address: Etah, Uttar Pradesh, 207001
        Website: for premium receipt generate

        Sir, we pay premium online through net banking for two policy's in 26 may 2017 rs 1359 for policy number[protected] and other 12 jun 2017 rs 1430 for policy number[protected]. Both policy receipt not generate and policy deposit also not shown in your portal but both policy cash deduct my account. Pls help me to generate policy receipt. Having this problem next premium also intrupted. We provide transaction statement in order to these mentioned problem.
        +3 photos
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Date 11.06.17
        Agent code 11035
        agent name Rita srivastava
        cant able to make portal using agent code displacing used agent code error
        so i unable to make my own agent portal. therefore help me to resolve out this problem so that i can also use the advantage of lic agent portal of indai.
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          N
          Njjks
          from Tehri, Uttarakhand
          Oct 5, 2017
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          Address: 249131

          I have submitted my insurance premium of policy no.[protected] through csc. Premium amount has been deducted from that account but receipt could not be generate. I need receipt.
          Kindly help to generate the duplicate receipt for this policy. I am also a csc holder. And also give the option to print duplicate receipt in csc portal as well as in your site.

          [protected]@gmail.com
          Mob.[protected]
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Dear sir, i received monthly pension confirmation letter from you. But now I need money due to some urgent financial crises kindly sanction my super annuvation 1/3 amount. And credit in my SB account which I have given in the application.
          Thanks & regards
          Sivasankaran.S
          I am unable to pay to premium online through direct pay and even not able to login.. help me
          my policy no:[protected]
          My agency code is[protected]
          On Income tax site it showing that commission is paid by LIC to me, but I have not received any single paisa in my account of FY[protected].
          Plz see the matter and resolve it.
          M K Chauhan
          New Delhi -110044
          Mail id- [protected]@hotmail.com
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            S
            satish0777
            from Gurgaon, Haryana
            Oct 5, 2017
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            Address: Meerut, Uttar Pradesh, 250001

            Dear sir,
            This is a serious complaint against ms. Hiya banerjee of modipuram, meerut branch who has no courtesy to deal with the customer and misbehaved always. This is bring to your kind notice that our one policy has matured in the m/o may, 2017 in the name of satish sharma and till date payment is pending. When asked to such delay she told on phone you can do anything against me my behavior will not changed if you even serve the legal notice we have our legal department to deal with it but i will release the payment as per my convenience.
            Sir, this type of staff mentality defame such a big company who known to settle the claims in a very sensitive manner. Hope you will be understand our problem and resolve the same.

            Satish sharma
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            Oct 05, 2017
            Updated by satish0777
            Dear Sir,
            This is a serious complaint against Ms. Hiya Banerjee of modipuram, Meerut branch who has no courtesy to deal with the customer and misbehaved always. This is bring to your kind notice that our one policy has matured in the m/o May, 2017 in the name of Satish Sharma and till date payment is pending. When asked to such delay she told on phone you can do anything against me my behavior will not changed if you even serve the legal notice we have our legal department to deal with it but I will release the payment as per my convenience.
            Sir, this type of staff mentality defame such a big company who known to settle the claims in a very sensitive manner. Hope you will be understand our problem and resolve the same.

            Satish Sharma
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              R
              radhapalsai
              from Jammu, Jammu and Kashmir
              Oct 5, 2017
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              Address: Champawat, Uttarakhand, 262523
              Website: licindia.in

              Respected sir,
              In agent portal while checking policy status view and some other option the page is not opening and page showing "checking proxy and firewall setting" from more than last 1 month.
              As i am an lic agent and it was very useful to check customers data. Plz update or resolve it as soon as possible.
              Thanking you
              Radha palsai
              04837405
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Oct 03, 2017
              [email protected]'s response
              Please change my new mobile no.[protected] in place of previous [protected]. please send all information on [protected] only & e mail id is the same: [protected]@yahoo.co.in
              Please change my new mobile no.[protected] in place of previous [protected]. please send all information on [protected] only & e mail id is the same: [protected]@yahoo.co.in
              Rnewal premium paid on 29.09.2017 but not received renewal premium paid receipt. My policy no is[protected]. Renewal premium paid receipt not send my email. My email is [protected]@gmail.com. Please send renewal primum paid receipt in my email id. I renewal premium paid on 29.09.2017 through Lic Pay Direct.
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                M
                mahadev.mathur
                from Jodhpur, Rajasthan
                Oct 4, 2017
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                Address: Jodhpur, Rajasthan

                My agency code and user id is 00806154.in my agents portal when i try to see the policy status of my policy holder information appear cannot reach to site. I facing much problems in collecting the renewal premium from my policy holder. As i dont know the status of policy. Please see the matter and solve this problem at your earliest please so that i can see the policy status and serve my policy holder nicely. This problem is from last one month i contacted to divisional office jodhpur reply was this is out of reach for us this problem can be solve only at central office level. Please solve this immediately.
                Thanks
                Manju lata mathur. 00806154 bo-3 do jodhpur.
                Mo. [protected]
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  A
                  Akash Shan
                  from Leh, Jammu and Kashmir
                  Oct 4, 2017
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                  Address: Jammu, Jammu and Kashmir, 181123

                  Respected sir,
                  My pol. No[protected] due date for final settlement was[protected] and i have already submitted the required documents with details at lic jammu karan bhawan shalamar road branch office almost a week before the due date but still my claim has not been settled yet. Also kindly let me know who will bear the loss which otherwise i would have gained on the due amount. Kindly guide.
                  Thanks
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    Uday Orpe
                    from Chhota Udepur, Gujarat
                    Oct 3, 2017
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                    Address: Vadodara, Gujarat
                    Website: LIC's services

                    Sir, i had issued a ch. No.879504 dated 27/09/2017 for rs.3000/= (Sbi, mandvi branch, vadodara) for opening a new lic policy for 3 lakhs to shri pankaj shah. However, yesterday, i had told shri shah regarding change of policy amount for rs. 2 lakhs instead of rs. 3 lakhs. Now, formalities like medical check up etc. Are yet to be completed. My question is how can the agent deposit the issued cheque without completing formalities like medical check up? Generally, a cheque or amount is asked to be deposited by agent after completion of formalities.in this case, keeping a faith that cheque will be deposited after completion of formalities, a cheque was handed over. Now, it is my humble request to refund the same amount through ecs as the formalities are not completed. I shall be thankful if you please look in this matter at the earliest possible.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    Oct 03, 2017
                    Updated by Uday Orpe
                    Shri Pankaj Shah is LIC agent and is said to have been in Manjalpur LIC Branch.
                    I have paid LIC premium 15, 207 Rs. on 28th Sep-2017. Payment done through LIC portal--SBI, money has been deducted from account but receipt not generated. I have transaction reference number as JSBI[protected]IGACCFITY5.
                    I have made the payment for my two policies. But both the policy status is showing lapsed.
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                      S
                      shahid777
                      from Surat, Gujarat
                      Oct 3, 2017
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                      Address: Mehsana, Gujarat, 384001

                      Dear sir
                      Lic primier servise pe enter hone se
                      Please verify your email id and mobile number to register for premier service
                      Ka error aa raha hai sir
                      Mail id pe koi bhi link nahi aa raha hai
                      Mai id pehle se register hai lekin koi bhi link ya massege nahi aa raha hai please sir help
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        T
                        tushar gogoi
                        from Raha, Assam
                        Oct 2, 2017
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                        Address: Tinsukia, Assam, 786171
                        Website: tshrgg@gmail

                        I siba gogoi of digboi, assam, 786171
                        Its a painful request that my husband policies no[protected],[protected] the accident benefit has not be paid to me the normal claim has been paid 3years 2months back. I have been visiting lic digboi branch often but the lic staff doesnot give importance to me. The lic staff doesnot know how to deal with the customers lic takes preminum in time but when it comes to the customers they does not know how to deal with the customers such a irresponsible behaviour by the india’s largest insurance company.in context to this i will never open a lic policy again in lic.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          B
                          B.S Agarwal
                          from Chandigarh, Chandigarh
                          Oct 2, 2017
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                          Address: Gurgaon, Haryana, 122002

                          Correspond4ence in which address was the ipp cell, lic of india, 11th floor, jeewan bharti building, tower ii, connaught circus, new delhi 110001 was sent by speed post about three four months back.

                          Speed post letter stands delivered as per enquiry made then but no reply was received from your office.

                          In the correspondence i had sent
                          A. Adhar card copy self attested
                          B. Existance certificate
                          C. Change of address - current address - v 10/1, dlf phase 3, gurgaon 122002
                          D. Change of signature from full to half.

                          In the past i have not received some monthly payments of annuity.
                          9 from 01.02.2012 to period of ten months up to jan 2013

                          Reconciliation statement from 01.02.2012 to jan 13 will be appreciated.

                          I have received an sms for existence certificate. Do you want it every year please send form and the requirements

                          I need nomination form as i do not remember whom i had nominated
                          In 2006.

                          Please let me know contact detail and office address in delhi where i will go and solve all issues which are a matter of few minutes.

                          Regards
                          B s agarwal
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          Sep 25, 2017
                          goledmahantesh's response
                          Dear sir,
                          my policy no.[protected] AND[protected] . i have some issue for my login .kindly reset my login id and send me cell no : [protected]
                          Sir i m Rajendra nanda reddy, having policy no[protected] of primium cost 11354.00 plus GST =11609.00. i was trancacted on date 21/09/2017 through SBI online having transaction id JSBI[protected].but still now i was not get receipt .so please lookout this problem as soon as possible and send me recept in my email id [protected]@gmail.com
                          Dear sir,
                          my policy no.[protected] AND[protected] . i have some issue for my login .kindly reset my login id and send me cell no : [protected]
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                            P
                            putrevu1975
                            from Chirala, Andhra Pradesh
                            Oct 1, 2017
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                            Sir my e services premier services are not working.due to I wrongly uploaded .do u rectifyy problem or deregister my account.then I newly opened.i mail you more times.but no msg from you.i enroll all my policies for premier services.i did not put under sign to document and upload in step 3.then it cannot open step 1 and step 3. If it avail to solve the mistake u rectify .if not you deregister my account.then I open newly.thanking you
                            +1 photos
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Name - sanjay kumar
                            code[protected]
                            branch jalore (324)
                            add indra puri colony jalore
                            email id [protected]@gmail.Com
                            mobile no [protected]
                            sir meri apse request hai ki aap id and password arjent send kare
                            jisse muje lic ka kamm karne mai kisi bhi type ki presani na ho thank you
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                              S
                              Sangeeta Nadavdekar
                              from Pune, Maharashtra
                              Sep 30, 2017
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                              Address: Kolhapur, Maharashtra

                              Sir / mam,
                              I am sangeeta rajendra nadavdekar an insurance agent of lic 949 branch kolhapur. I want portal id and user id passward. Please, co - operate me and send me my portal id and user passward. If you will inform me portal id and user password it will help me to give service of policies to old as well as new customers.
                              So, please kindly consider my application and as soon as possible send me my portal id and user passward.

                              Thank you.
                              Your's truly
                              Sangeeta nadavdekar
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              Dear sir,

                              i would like to know the status of Policy no.[protected] for Rinkalben s prajapati invested worth Rs.10, 000/- with single premium.
                              so, please send me on either [protected] or [protected]@gmail.com
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                                M
                                mool chand meena
                                from Kannauj, Uttar Pradesh
                                Sep 29, 2017
                                Resolved
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                                Resolved

                                Dear sir, i wrote by several times to lic of india by mail to delete/remove user id:-raj...com & rt...89 of policy no[protected] & also contact lic customer care but not make delete it yet. So please delete/remove user id of my policy no.[protected] because i wants to add thish policy with another user id/mail id for e services

                                My contact no. [protected]
                                Sep 29, 2017
                                Complaint marked as Resolved 
                                e mail address of lic of india [email protected]
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                Sep 29, 2017
                                Updated by mool chand meena
                                Please delete/remove user id of my lic policy no.[protected] because i wants to add thish policy with mail id:- [protected]@gmail.com
                                Dear sir, i wrote by several times to lic of india by mail to delete/remove user id:-raj...com & rt...89 of policy no[protected],[protected],[protected] also contact lic customer care but not make delete it yet. So please delete/remove user id of my policy no.[protected],[protected],[protected] because i wants to add thish policy with another user id/mail id for e services
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                                  E
                                  etametro123
                                  from Chennai, Tamil Nadu
                                  Sep 28, 2017
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                                  Address: New Delhi, Delhi, 110025

                                  Kind Attn-:
                                  Mrs Gurjit Lamba,
                                  K.G Marg Canaught Place

                                  Today I feel regret on the worst decision of my life to go for Housing Loan from “LIC housing finance Limited at the time when I availed housing loan from LICHFL they offered me 10.7% saying it will keep changing based on the LPLR .
                                  But today when the nation is at a ROI of 8.35 to 8.5 i am paying 11.50 %.
                                  I was shocked to see I am being charged ROI of 11.50% which other banks had three years back. When I started inquiring the reason they offered my an ROI of 9% which again is high compared to 8.5 of other banks.My Loan ROI was increased by LICHFL without to give any Notification notice, call or Mail and even they kept remain continued when the Market ROI is going 8.3 to 8.5.
                                  when i discussed with LICHFL Branch (K.G Marg) they said that 1180 Rs, to be paid for decrease the ROI.
                                  and i have given a cheque of 1180 rs, But i want My EMI amount reduced instead of Tenure.and the date of given cheque is 28/9/2017 and my ECS date is 10th of every Month.so i want to avail rewrite facility in next Month EMI (10 th October 2017)with the Current Market ROI 8.35. and i want notification mail or call regarding any fluctuation (either the decrease or increase) of ROI in future.and Please share the Schedule of Amount After Rewrite.

                                  On Mon, Sep 25, 2017 at 3:13 PM, Gautam Aditya wrote:
                                  [protected] Forwarded message[protected]
                                  From: "RAKESH SETIA"
                                  Date: 25-Sep-2017 12:59 PM
                                  Subject: rewriting 1735 of shadab khan
                                  To: "gautamadi.[protected]@gmail.com"
                                  Cc:

                                  Please take his request on plain paper separately, along with the formats attached to be signed.

                                  Thanks & Regards,

                                  Rakesh Setia
                                  Astt Manager
                                  Credit Monitoring
                                  Connaught Place
                                  New Delhi
                                  This mail should not be printed, save paper save environment.

                                  --

                                  Thanks and Regards,
                                  Mohd.Shadab

                                  Asst.Manager- E&M Projects
                                  ETA ENGG. PVT. LTD
                                  Near kendriya vidalya
                                  DDA park, andrew ganj road
                                  lala lajpat rai marg
                                  Moolchand, Delhi-110024
                                  Email: [protected]@eta-engg.com, shadab.[protected]@gmail.com
                                  Mob : + 91-[protected], [protected]

                                  [protected][protected][protected][protected][protected][protected][protected]
                                  Corp. office- ETA Engineering Pvt. Ltd B-13, Sec-63, Noida - 201307 (U.P.) PH[protected]
                                  Web:www.eta-engg.com
                                  +1 photos
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    niteshsingh02
                                    from Ambala Cantonment, Haryana
                                    Sep 28, 2017
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                                    Address: Ambala, Haryana, 133001

                                    I have made payment by using lic online payment for my father policy on date 28/09/17 through my sbi debit card but after payment lic portal show error and saying transaction failed but amount debited from my account, further on same time payment made as cash at lic counter where they accepted premium and given recipt now my account still showing deduction of rs.1835 which is need to be credited if transaction failed and payment received by lic as cash on counter
                                    So, please help to recive back my money in my account
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    Sep 28, 2017
                                    Updated by niteshsingh02
                                    LIC Policy no[protected]
                                    Name-BRIJ LAL SINGH
                                    Sep 30, 2017
                                    Updated by niteshsingh02
                                    I Have receive premium receipt via email now i have two payment receipt one from cash counter and one from email how can i claim my double payment .
                                    Unable to register in an lic premium online policy in a new register and unable to pay my payment through online
                                    check out the attached image for more information,
                                    its continuously showing invalid premium policy every time, please find out my issue and solve it .
                                    waiting for your reply,
                                    thanks,

                                    payment of premium with debit card - Comment #2867430 - Image #0
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                                      chandra2735
                                      from Chennai, Tamil Nadu
                                      Sep 27, 2017
                                      Resolved
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                                      Resolved

                                      Address: 600001

                                      I made premium 12 policies payment through my lic portal. I got receipt but premium not adjusted till yet. I mail grievance redressal. Lic adjusted 10 policy out of 12.
                                      I sent mail to chennai division 2. I spoke to branch also no response. But wait some time already 27days over. I got customer care zone i tried given below phone nos no body respond it.
                                      [protected].
                                      [protected].
                                      Policy no[protected] /[protected] this two policy not yet updated.
                                      Kindly do need ful
                                      Oct 6, 2017
                                      Complaint marked as Resolved 
                                      hi this case still pending status i went to branch directly but no response on ps department. cbo4 chennai. i want immediate solution already 39 days completed.one policy status is lapsed. kindly do needful.
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                        S
                                        sunillic
                                        from Delhi, Delhi
                                        Sep 27, 2017
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                                        Address: New Delhi, Delhi

                                        My policy no. Is[protected] which survival benefit rs.7500/- was due on 25aug17. On 25aug'17, i got a sms from lic that the same amt. Paid to my a/c no. [protected] (Pnb) but that time my a/c was dormant and no. Cr. Entry can be pass on the same.
                                        On 02sep17, i went to my pnb branch and again activated my pnb a/c but the entry of survival benefit rs.7500/- was not cr.in the same. I went to the lic branch no. (310) and told them about the matter but they said that amt. Is cr. To the same a/c.

                                        Kindly do the needful and help me to get my survival benefit.

                                        Thanks & regards,

                                        Sunil rao
                                        Policy no.[protected]
                                        Registered mobile no. [protected]
                                        Contact no. :- [protected]
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                        Oct 23, 2017
                                        Updated by sunillic
                                        when can I get survival benefit of LIC policy no.[protected] . Plz send confirmation mail on my email ID @ [protected]@rediffmail.com.

                                        Regards,

                                        Sunil rao
                                        Policy no.[protected]
                                        Registered mobile no. [protected]
                                        Contact no. :- [protected]
                                        Nov 06, 2017
                                        Updated by sunillic
                                        Dear Sir,

                                        I still not recd. the survival benefit of my policy no.[protected] ...

                                        Regards,

                                        Sunil Rao
                                        Policy no.[protected]
                                        Registered mobile no. [protected]
                                        Contact no. :- [protected]
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