Life Insurance Corporation of India [LIC] Complaints & Reviews

Dear sir earlier i had paid my lic premium through net banking in this my money was deducted from m account but no confirmation message was received by me regarding successful renewal of my policy on my email address . All the time when i used to pay my premium always i got a confirmation message but this time i did' nt got. On my side i though it was paid as my money was deducted but now when the day came to renew the premium again it was showing that last time i had not paid my premium although i had paid it. I forgot that last time i paid it and now i had paid the double of charges with tax. So i therefore request to please seek a solution to my problem and please make sure that my money is refunded

policy no[protected]

policy holder name - mr. Om pal sharma

I am anita shama w/o late shree nemichand sharma. My husband got expired due to road accident before 4 months.
I have applied for the policy claim in lic of india. But they have rejected the same because my husband not mentioned his old policy detail in the form of new policy.


Please help me to settled my husband's policy claim.

Policy details are the below mentioned —
Name — nemi chand sharma
Policy no.[protected]

Plz do needful step as soon as possible

Dear concerned officer,


This is with reference to my loan a/c no[protected].

Kindly note that from last 2 days i am trying to call on your office no[protected] & [protected], nobody is responding.

You are requested to give the appointment for the letters at the earliest.

Please revert back soon.

Mantra nath jha
Ph: [protected]

I have got calls from lic branch code 112 regarding the enrolment in new jevan anand scheme (815).
And they have provided fake information that i will get rs 6000 in every year and a mediclaim of rs. 2.5 lakhs is covered under this policy.
But now, nobody responses and all the phone numbers get switched off.
My policy no is[protected].
I dont want that even a single rupee comission on my enrolment to lic will be given to this branch.
Regards
nikhil sharma
mob. No. [protected]

Policy number[protected] and policynumber[protected]
I would like to withdraw my lic amount as i am now settle in india and is jobless . I had open a professional educational plan for my sons but unfortunately loss the job due to recession in dubai .the sum insured was us $ 5000 for each son . I had paid us $ 2000 each i.e.total 4000us $.now i am settle in india, so kindly do the needful as i am in urgent need of the money .my mobile number -[protected].

My father has taken policy in 2001 & he has expired in 2005 we were not aware about the policy . In 2012 we come to know through agent about policy when it was matured 2011. Nomini in this policy is my daughter and we have given the desired papers ( death certificate, family register copy & bank details of nomini) to agent mr. H.K rai till date more than 2.5 years have passed and we have not received our claim . We are in regular touch with agent and every time they are giving some process delay and assuring that shall be done very soon ( 2-financial closing has been passed) during period . We have not received any letter from lic till date and on dated lic branch code 2016 some officer has pick up phone & tell us that there are some contradiction in the papers you have submitted please re-submit the claim with proper papers. We are totally unsatisfied with decision.

I'm raju from vellore.I have paid my lic premium online for policy no[protected].Premium amount is debited ( amount rs. 32819, 00 /- through indian netbanking on 28/04/2016.And my transfer reference no is :[protected] ) .But i have not received the e-receipt . In lic web site also not showing any receipt.
In lic website again it shows needs to pay.Please send me the receipt immediately

I am a serving Indian Navy officer Cmde Sumant Singh and My father Late Gp Capt Joginder Singh had Jeevan Akshay policy[protected] taken from Noida branch of LIC. Despite repeated calls they have not given the premium back even after giving full documentation as desired by them. They have informally told me the issue is not resolved as the reason is that the same policy number has been given to another individual. This is their mistake and they have not given me any reply and the money is supposed to have come to my mother. May sincere request is that they must be taken to task and they should pay alongwith interest for delayed payment. my e mail id [protected]@gmail.com

My maturity benefit of policy no.[protected] of lic renukoot, which has been matured on 15/01/2016, is still not transferred to my s/b account, however i have send neft form dully filled with cross cheque and photo to your branch office . But till date i did not get my maturity benefit of the said policy.

Sir, pl. Look into matter and resolve it as soon as possible.

Thanks ®ards
Bir abhiamnu singh
Chief manager ( electrical)
Balrampur chini mills, balrampur
Mob. No. +91-[protected].

To transfer my loan from lic hfl to sbi, list of documentsi. E. Lod is required.

I requested for lod (List of documents) document from lic hfl on 8-march-2016. I paid rs. 573/- as processing charge.

After one month i contacted lic hfl, lic hfl, 3rd floor, andhra insurance building, 12, chowringhee square, kolkata office. They said that that lod is still processing.

I made several request to "lic customer care" over mail i. E. [protected]@lichousing.com, but 6 times they gave false commitment. Every time they as ask for relaxation and gives another date of delivery. I have communication mail with me.

My several financial task and official task is dependent on this document. I am not able to go abroad as my i belong to it company and extending my departure dates. I already suffered $15000 loss till yet due to non-delivery of lod document by lic.

Please help to get me properly compensated from lic and provide lod document asap..

Loan a/c no[protected]

What should i do now? Should i knock door of consumer court?

I have a policy no.[protected] taken in the year 2006. After every five years i supposed to get rs.10000/-. Initially in the year 2011 i got rs.10000/-. Again i supposed to get the same amount in this year i.E. 2016. My due date is march of every year. This year i already paid premium amount. But till date i have not received rs.10000/-. Please look into the matter and resolve the issue as early as possible.

I have not received payments for my annuity no 091h[protected] for last 3 years. I am suppose to get ecs credit of rs 2400/- every 6 months, i. E rs 4800/- per year. However, i have not received these payments for last 3 years.

Policy is is the name of rajesh k singhal, contact no [protected]

Dear sir / madam,
I had applied for the 'list of document' in lichfl office at andhra building kolkata on 20th feb 2016. The copy of the receipt for the amount deposited (Inr 573) is attached herewith. For the last 2 months i have been following up with lichfl numerous time but without no result. I really do not know how can i get relief from this harassment. Would you please guide me to take a legal step against lichfl with the below answers?

1. As a customer, am i not entitled to get the 'list of documents' especially where lichfl is charging me (10.6%) more than the others in the market for the home loan
2. How long it should take to deliver this document to the customer

I will be very much obliged if i get the answer at the earliest.

Thanks,
Arijit mandal

My name is mervin maheshkumar christi.
My father name is maheshkumar william christi.
We are having lic police name on my brother happy maheshkumar christi from our lic agent.
We paid our installment regularly.
The lic agent is not giving a commission worth of rs. 1000. Frm last 6 months.
Making us a foolish.
Bcz we trusted him. His name is kamlesh j. Dixit
So plz do needy steps on him.
His is not good at his job.
He is not trust worthy.
His behavior is very rude to customer.
He is very lazy.
He behaved very rude with my mother
Sarojbala maheshkumar christi.
His behavior is very very very rude.
He do not know how to speak in front of a lic holder.
We are very much upset bcz of his misbehaviour.
Please do need ful steps.
Please.
As soon as possible.

Dear sir i did a payment on 17th march16 amount deducted but they said they are not received payment, then i talked with my credit card bank HDFC then they told payment success upto yet i didnt recredited. The eazy to pay team sent a mail like
Dear Customer,
As requested by you, please note that the following SALE has been processed by IDBI Bank - Eazy2Pay Payment Gateway :
Merchant Name: Life Insurance Corporatio
Merchant Ref Number: 15986680

Payment Amount: Rs. 6728.53
Payment Date: Thu Mar 17 07:32:02 IST 2016
Card Used: XXXX XXXX XXXX 6601
Transaction Identification Number:[protected]
Please quote your Transaction Identification Number for any queries relating to this request.
We thank you for subscribing to Eazy2Pay and assure you of our best services.
Sincerely,
Eazy2Pay PG Team

and HDFC bank sent me mail as
Dear Mr. Muramalla,

Thank you for writing to us,

This is with reference to your email regarding the charge of Rs. 6728.53 on 17-Mar-2016 at M/s LIFE INSURANCE CORPORA MUMBAI

We understand from your mail that you have certain reservations regarding the above said transaction. We would like to confirm that the aforesaid transaction has been processed successfully to your card account from our end basis the instruction received from the merchant. Details of the transaction processed to your card account are given below for your reference.

Transaction Date

Payment Settlement Date

Transaction Amount in Rs.

Merchant Establishment

Authorization Code

ARN

17-Mar-2016

18-Mar-2016

6728.53

LIFE INSURANCE CORPORA MUMBAI

042827

74164526078000239931031


In this regard, we request you to take this mail as a proof to the merchant confirming the transaction was successfully processed to your card account and also request the merchant to liase with their bank for further clarification. In case, you still have any clarification, we request you to revert to us with recent dated confirmation from the merchant validating that they are not in receipt of the payment to enable us do the needful.

Further, we have arranged to suppress finance charges towards the disputed amount for 30 days or until receipt of the aforesaid supporting documents (whichever is earlier). Hence, you may effect payment towards the outstanding post deducting the disputed transaction amount.

We would be glad if this email receives your urgent attention and request you to revert to us by 07 days as there are certain time frames within which the dispute needs to be raised along with the above mentioned documents.

Your relationship is important to us. We request you to continue usage on the card and give us opportunities to be of service to you.

Kindly note the query reference number for this e-mail: [protected].

So please help me sir,
my mail id ashok.[protected]@gmail.com phone no. [protected]

Hi,
1. Please let me know the present value of money invested by me under policy no.[protected] in market plus-1.
Date of creation: 29.3.10
Paid two yearly premiums only. (@10000 p.A in 2010 and 2011.)

What amount can i get if i want to surrender?


2. Also i had one more policy:[protected].
Paid just one premium in the year 2008.

Can i continue or surrender this policy and get back the amount?


Please help. It will be so helpful to me if i can get back the invested amount in these two policies.


Thanks.
Debansu kumar das
[protected]@gmail.com

I am a lic pol[protected] i had deposited my premium 35475 on 28/03/2016 but lic has again deduct the premium from my money back survival benefit so pl do the needful action soon


mail id is [protected]@yahoo.Co.In

Dear sir,

Before i start my grief i would like to bring to your notice few things to make you understand the case:

Policy no.[protected]
Claimed filed at : kmdo-i/claims/cb08
Policy holder name: late suresh kumar sureka
Nominee: smt. Kavita sureka
Copy of policy document : attached

Dear sir / madam,

With respect to above policy no. We have filed death claim and facing problem in getting the claims.

I have been asked to provide birth certificate or passport or school certificate only in support of age proof.

In this regard i would like to draw your attention towards few things:
1) the said policy was issued based on the one or two of the given document only which we have already submitted to lic claims dept. (I.E. Pan card, aadhar card, driving license & ration card);
2) policy should not have been issued if the policy holder has not provided the so called standard age proof;
3) the nominee (My sister - ms. Kavita sureka) has already received death claim hassle free for policy no.[protected],[protected],[protected] &[protected].
4) documentary proof of age is required only if the age is not admitted properly. I have attached the policy bond copy which has captured the date of birth correctly as per pan card given at the time of sourcing the policy. While submitting the death claim i have duly submitted copy of pan card, driving license, aadhar card in support of age proof and all document have the same date of birth as well.
5) i have raised the concern before lic, irda but did not received the claim amount till date.
Finally today[protected] i got a reply for my claim from [protected]@licindia.com, the extract of the same is mentioned here for your kind reference.

Re: your complaint ref [protected] and [protected] in respect of your policy number[protected].

This is to inform you that the said complaint has been redressed and the redressal details of your complaint are mentioned below.

The competent authority at the divisional level has decided to repudiate all liability under the policy on account of the deceased having withheld correct information regarding his age at the time of effecting the assurance with us.
The deceased was not having any standard age proof. Had he declared the same, he would not have been eligible for insurance cover under t-150 in the first place. Hence, we hereby repudiate the claim for suppression of material fact. But considering the fact that the policy has run for more than 5years, notional paid up value is refundable as per policy conditions.
A letter regarding the same is being sent to the claimant by speed post by divisional claims dept.
In case you have any further query, you may please contact
Mr. / ms. S.C.Pattanayak, sr. D.M.
Lic of india
Divisional office kolkata (M)-i
Jeevan prakash
16 c.R.Avenue
Kolkata
West bengal
Contact number : [protected]
Your relationship with us is highly valued.
We look forward to serving you to your satisfaction in future.
Yours truly,
Grievance redressal officer


Dear sir,

I have checked and found we have none of the documents as asked by lic. However we have already provided to lic copy of pan card, aadhaar card, driving license & ration card, which i believe is valid age and id proof issued by state & central government and is accepted by all insurance companies even today for sourcing new policies.

As per the extract of the reply received from lic, they have repudiated all its liability under the policy just for want of age proof, which i believe is not correct. The deceased has taken the policy in 2005 and had paid premium without fail till 2014. Only the policy was discontinued during the period 2014 to 2015 but the same was revived in july 2015 by paying due premium along with late fee. Its just a coincidence that his death happened just 2-3 days after revival of the policy. Only due to this coincidence the claim under the said policy was being doubted and denied. No one in the world know the date of his/her death in advance and plan accordingly.

I believe lic is taking advantage of the situation and trying to avoid the settlement. If at the time of issuing the policy, standard age proof was not given, why the policy was issued. The deceased has taken the risk cover to safeguard his family in case of any uncertain event, than why the deceased family is being asked for unnecessary documents. I just don’t understand where from the question of suppression of material fact is coming into picture when the policy documents clearly mentioned the date of birth and deceased family is giving proof for the same date.

I humbly request you to do justice for my sister’s family who have no other source of income.
Also find attached copy of policy bond capturing the date of birth which is correct as per pan card.

Waiting for a positive and prompt revert from your side.

[protected]

Thanks & rgds
Manoj poddar
(Brother in law of late suresh kumar sureka)
[protected]

Dear All,
My home loan (acc. no. [protected]) rate of interest was 9.75% for first 5 years. Now it has converted to floating rate of interest 11.45%.
This is a drastic change by 1.7% and totally misaligned with market interest rates when the interest rates in market are around 9.5% & still coming down as declared by RBI.
How can any bank or a finance company increase the interest drastically when RBI is reducing the interest rates for home loans.
Please do the needful.