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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Mar 24, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 151

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A
Amol Kolay
from Bengaluru, Karnataka
May 11, 2016
Resolved
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Resolved

Address: Kolkata, West Bengal, 700001

Name - sima kolay
Mobile no.- [protected]
Policy address - e/f 7/9 jyangra, baguaihati kolkata-59
Present address - smq no.-935/3 np area 6th camp af station jalahalli east bangalore-14 pin code. 560013

Policy no.[protected]

My policy no.[protected] in the name of mrs. Sima kolay has already been matured on 02 jun 2015 but maturity amount still not received in my bank account neither i received any cheque/dd of maturity amount. As per your intimation i have sent my bank account details signature with witness and original bond paper to given address illaco house 1 & 3 brabourne road kolkata-1 by registered mail. Please inform me the status. Of my policy & money back status.

Also i made multiple visits/ calls at branch of lic kolkata main branch i have still not received any positive response. Looking for a positive response at the earliest. I am reachable at my mobile number – [protected] e-mail address: [protected]@gmail.com.


Thanks & regards,

Sima kolay

[protected]
Aug 10, 2016
Complaint marked as Resolved 
UPDATING PROGRESS OF NON RECEIVED PAYMENT OF MATURED LIC POLICY Policy No.-513772967 Sir, 1. My Policy No.-513772967 in the name of Mrs. SIMA KOLAY has already been matured on 02 Jun 2015 but maturity amount still not received in my bank account neither I received any cheque/DD of maturity amount. As per your intimation I have sent my bank account details signature with witness and original bond paper to given address Illaco house 1 & 3 Brabourne Road Kolkata-1 by registered mail. Please inform me the status. Of my policy & money back status. 2. On 01 Jun I received email from [email protected] Bangaluru stating that sent Neft Mandate, that also I have send through speed post Illaco house 1 & 3 Brabourne Road Kolkata-1 address vide EK272967876IN dtd 13 Jun 16. 3. On 16 Jul 16 I received a massage on mobile stating that my policy has been registered with my account. On 05 Aug 16 I contacted customer care Kolkata they informed that payment has been made. On 05 Aug 16 I contacted customer care Kolkata again Mr. murmur said you contact bo-415, after contacting bo-415 he advised me to send a Email. 4. I made multiple visits/ Calls at branch of LIC Kolkata main branch I have still not received any positive response. Also I made complain on. www.ConsumerComplaints.in vide ID: 1284490 but no response, and Email to [email protected], [email protected], [email protected] and [email protected] My Email address is:[email protected]. Till now I have already submitted Following document (a) A Copy of the LIC policy.(Bond paper) (b) A Copy of the maturity letter given by LIC & filled by the individual subsequently sends to LIC office as address mentioned (c) A Copy of the bank pass book . (d) A Copy of Neft Mandate Looking for a positive response at the earliest.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    S
    seshadri.k
    from Mumbai, Maharashtra
    May 11, 2016
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    Address: Mumbai City, Maharashtra

    My Annuity Policy no[protected] .My Name is Seshadri.K My Annuity for the month of April 2016 is not yet received.I sent several mails and Telephonic call to the Staff concerned since April 10.2016.But I am yet to get my Credit for April 2016..The service is very poor and mails are not even acknowledged.Please I request to do the ne4edful to get my Credit.


    Seshadri.K
    Cell no [protected].
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      1
      1353853
      from Darwha, Maharashtra
      May 9, 2016
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      Address: 440033

      My jeevan dhara policty no.[protected] salary deductions

      My above policy matured in january, 2015. As per instructions from your office, the original policy was
      Ubmitted to you through my agent mr. Dilip chaware for getting the annuity on the policy started. The
      Annuity on the policy has since started and it is being regularly credited to my account. However, the
      Original policy document has not been received back by me for my further maintenance. I had undergone
      Angioplasty operation and hence was unable to come to your office. However, i followed up the matter
      Through my agent mr. Dilip chaware. But still the policy document has not been received by me.

      Please therefore personally look into the matter and advise me urgently.

      Thanking you,
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        S
        Shubham Kaushal1
        from Jammu, Jammu and Kashmir
        May 9, 2016
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        Website: WWW.LICINDIA.IN

        Dear sir earlier i had paid my lic premium through net banking in this my money was deducted from m account but no confirmation message was received by me regarding successful renewal of my policy on my email address . All the time when i used to pay my premium always i got a confirmation message but this time i did' nt got. On my side i though it was paid as my money was deducted but now when the day came to renew the premium again it was showing that last time i had not paid my premium although i had paid it. I forgot that last time i paid it and now i had paid the double of charges with tax. So i therefore request to please seek a solution to my problem and please make sure that my money is refunded

        policy no[protected]

        policy holder name - mr. Om pal sharma
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Ziaul HAQ khan Agent code 01438-22T Puranpur (PILIBHIT )up
        Please provide me receipt of policy no.[protected] which was name of ajit kumar and payment made through hdfc net-banking on date[protected] amounted rs. 11, 720/- half yearly payment
        Hey Shubham,

        Did you get any resolution of this problem ?

        I have same problem. Payment paid but eService not updated and hence I have not received receipt.
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          V
          Vimal Agrawal
          May 8, 2016
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          Address: Jaipur, Rajasthan, 303103

          I am anita shama w/o late shree nemichand sharma. My husband got expired due to road accident before 4 months.
          I have applied for the policy claim in lic of india. But they have rejected the same because my husband not mentioned his old policy detail in the form of new policy.


          Please help me to settled my husband's policy claim.

          Policy details are the below mentioned —
          Name — nemi chand sharma
          Policy no.[protected]
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Sir,
          I have taken housing loan from Indore (M.P.)since 2013. My a/c no[protected] and[protected] name of Mr Gourav soni, Kamal soni& arun soni.
          I applyed for issuing my house gram panchayat map and NOC DT.26/10/2015 and for that I have payment fees rs. 1140/-
          But till date I didn't get.
          Kindly provide map and NOC.
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            M
            Mervin christi
            from Indore, Madhya Pradesh
            May 5, 2016
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            Address: 380026
            Website: www.cinsumercimplaints.in

            Plz do needful step as soon as possible
            Very Bad image for LIC should be broadcast
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              E
              email2mantra
              from Noida, Uttar Pradesh
              May 4, 2016
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              Address: New Delhi, Delhi, 110078
              Website: LIC housing Finance

              Dear concerned officer,


              This is with reference to my loan a/c no[protected].

              Kindly note that from last 2 days i am trying to call on your office no[protected] & [protected], nobody is responding.

              You are requested to give the appointment for the letters at the earliest.

              Please revert back soon.

              Mantra nath jha
              Ph: [protected]
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Please advise me th estatus of my policies no.[protected] and
              [protected],

              regards,

              than singh bhaskar
              Res. sir.

              Kindly find subject and Please Update my New EMail ID [protected]@gmail.com

              Regards
              Dhanaji Doke
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                N
                nikkysham1
                from New Delhi, Delhi
                May 3, 2016
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                Address: New Delhi, Delhi, 201010

                I have got calls from lic branch code 112 regarding the enrolment in new jevan anand scheme (815).
                And they have provided fake information that i will get rs 6000 in every year and a mediclaim of rs. 2.5 lakhs is covered under this policy.
                But now, nobody responses and all the phone numbers get switched off.
                My policy no is[protected].
                I dont want that even a single rupee comission on my enrolment to lic will be given to this branch.
                Regards
                nikhil sharma
                mob. No. [protected]
                I want to premium paid certificate urgent on my mail ID
                Why I have not received my mony in Bank
                Ziaul HAQ khan Agent code 01438-22T Puranpur (PILIBHIT )up
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                  A
                  Ansa sarwat
                  from Bengaluru, Karnataka
                  May 1, 2016
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                  Address: 560025

                  Policy number[protected] and policynumber[protected]
                  I would like to withdraw my lic amount as i am now settle in india and is jobless . I had open a professional educational plan for my sons but unfortunately loss the job due to recession in dubai .the sum insured was us $ 5000 for each son . I had paid us $ 2000 each i.e.total 4000us $.now i am settle in india, so kindly do the needful as i am in urgent need of the money .my mobile number -[protected].
                  please do the needful
                  I have taken LIC policy (profit plus ) with policy number 94242230 in March 2009. Its a growth plan and have paid 10000 for three consecutive years. After fifth year didn't get any information regarding the maturity of the policy. Wanted to know the current status of the policy and the amount which can be obtained if the policy is surrendered.
                  Although i have entered my policy number and other details for customer
                  verification i could not open or log in
                  Sir i paid my lic policy no[protected] through net banking but not received receipt
                  Maturity amount not received till date[protected] having LIC India policy no.[protected]
                  How can i get interest detailes for a/c no[protected] &[protected]
                  My agency code is[protected] NAME- LAKSHMI ROHIT.P
                  Ziaul HAQ khan Agent code 01438-22T Puranpur (PILIBHIT )up
                  BEWARE! BE VERY CAUTIOUS of posting your complaints on forums like these with your policy number and phone number. I made a mistake of doing so. Therefore, I am cautioning others. I received phone calls from Raj Malhotra ([protected]) and Satish ([protected]) claiming to call from LIC, Delhi. One claimed to be from the consumer cell and the other from the legal department. They explained the process for ending the policy prematurely and said that Rs. 26, 784/- had to be deposited for the same. They asked me to SMS my bank account number first to them and later they would inform me the bank account number in which I was supposed to deposit Rs. 26, 784/-. I asked them to send an official mail seeking my bank account number. They refused at first. When I insisted, they made lame excuses that their server was down and later they told me that they were not supposed to send the mail. Suspecting their intentions, I visited the website of LIC. As mentioned on the site, I sent an SMS with my policy number to check the status of my policy. Immediately, I received a reply SMS informing that the policy didn't exists. 3-4 minutes later, I received a phone call from a woman from LIC who called in reply to my SMS and asked me from where the policy was taken. Upon informing her that the policy was taken in UAE, she asked me the contact the branch in UAE. When I told her that I had received calls from some men asking for my bank account number and to deposit some money, she cautioned me against such fraudster. She told me that they have already received many complaints from policy holders of such fraudster.

                  I, therefore, caution all policy holders to be very cautious of posting on such forums with your policy and other details.
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                    D
                    dinesh Kumar Rai baps
                    from Mohali, Punjab
                    Apr 30, 2016
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                    Address: Azamgarh, Uttar Pradesh, 276001

                    My father has taken policy in 2001 & he has expired in 2005 we were not aware about the policy . In 2012 we come to know through agent about policy when it was matured 2011. Nomini in this policy is my daughter and we have given the desired papers ( death certificate, family register copy & bank details of nomini) to agent mr. H.K rai till date more than 2.5 years have passed and we have not received our claim . We are in regular touch with agent and every time they are giving some process delay and assuring that shall be done very soon ( 2-financial closing has been passed) during period . We have not received any letter from lic till date and on dated lic branch code 2016 some officer has pick up phone & tell us that there are some contradiction in the papers you have submitted please re-submit the claim with proper papers. We are totally unsatisfied with decision.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      S
                      sumipriya@14
                      from Vellore, Tamil Nadu
                      Apr 28, 2016
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                      Address: 632006
                      Website: onlinelic.in

                      I'm raju from vellore.I have paid my lic premium online for policy no[protected].Premium amount is debited ( amount rs. 32819, 00 /- through indian netbanking on 28/04/2016.And my transfer reference no is :[protected] ) .But i have not received the e-receipt . In lic web site also not showing any receipt.
                      In lic website again it shows needs to pay.Please send me the receipt immediately
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Hey Sumipriya,

                      Did you get any resolution of this problem ?

                      I have same problem. Payment paid but eService not updated and hence I have not received receipt.
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                        G
                        Gulveen
                        from Ponda, Goa
                        Apr 28, 2016
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: LIC

                        I am a serving Indian Navy officer Cmde Sumant Singh and My father Late Gp Capt Joginder Singh had Jeevan Akshay policy[protected] taken from Noida branch of LIC. Despite repeated calls they have not given the premium back even after giving full documentation as desired by them. They have informally told me the issue is not resolved as the reason is that the same policy number has been given to another individual. This is their mistake and they have not given me any reply and the money is supposed to have come to my mother. May sincere request is that they must be taken to task and they should pay alongwith interest for delayed payment. my e mail id [protected]@gmail.com
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          B
                          bir abhimanu singh
                          from Delhi, Delhi
                          Apr 27, 2016
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                          Address: Balrampur, Uttar Pradesh, 271201
                          Website: www.consumercomplaints.in

                          My maturity benefit of policy no.[protected] of lic renukoot, which has been matured on 15/01/2016, is still not transferred to my s/b account, however i have send neft form dully filled with cross cheque and photo to your branch office . But till date i did not get my maturity benefit of the said policy.

                          Sir, pl. Look into matter and resolve it as soon as possible.

                          Thanks ®ards
                          Bir abhiamnu singh
                          Chief manager ( electrical)
                          Balrampur chini mills, balrampur
                          Mob. No. +91-[protected].
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                            M
                            Madhukar Gunjan
                            from Delhi, Delhi
                            Apr 26, 2016
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                            Address: Kolkata, West Bengal, 700135

                            To transfer my loan from lic hfl to sbi, list of documentsi. E. Lod is required.

                            I requested for lod (List of documents) document from lic hfl on 8-march-2016. I paid rs. 573/- as processing charge.

                            After one month i contacted lic hfl, lic hfl, 3rd floor, andhra insurance building, 12, chowringhee square, kolkata office. They said that that lod is still processing.

                            I made several request to "lic customer care" over mail i. E. [protected]@lichousing.com, but 6 times they gave false commitment. Every time they as ask for relaxation and gives another date of delivery. I have communication mail with me.

                            My several financial task and official task is dependent on this document. I am not able to go abroad as my i belong to it company and extending my departure dates. I already suffered $15000 loss till yet due to non-delivery of lod document by lic.

                            Please help to get me properly compensated from lic and provide lod document asap..

                            Loan a/c no[protected]

                            What should i do now? Should i knock door of consumer court?
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              tata srinivash rau
                              from Rajahmundry, Andhra Pradesh
                              Apr 25, 2016
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                              Address: 560008

                              I have a policy no.[protected] taken in the year 2006. After every five years i supposed to get rs.10000/-. Initially in the year 2011 i got rs.10000/-. Again i supposed to get the same amount in this year i.E. 2016. My due date is march of every year. This year i already paid premium amount. But till date i have not received rs.10000/-. Please look into the matter and resolve the issue as early as possible.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                R
                                RKSinghal
                                from Jaipur, Rajasthan
                                Apr 25, 2016
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                                Address: Kolkata, West Bengal, 700023

                                I have not received payments for my annuity no 091h[protected] for last 3 years. I am suppose to get ecs credit of rs 2400/- every 6 months, i. E rs 4800/- per year. However, i have not received these payments for last 3 years.

                                Policy is is the name of rajesh k singhal, contact no [protected]
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                                  arijitmandal
                                  from Kolkata, West Bengal
                                  Apr 24, 2016
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                                  Address: Kolkata, West Bengal, 700069
                                  Website: www.lichousing.com

                                  Dear sir / madam,
                                  I had applied for the 'list of document' in lichfl office at andhra building kolkata on 20th feb 2016. The copy of the receipt for the amount deposited (Inr 573) is attached herewith. For the last 2 months i have been following up with lichfl numerous time but without no result. I really do not know how can i get relief from this harassment. Would you please guide me to take a legal step against lichfl with the below answers?

                                  1. As a customer, am i not entitled to get the 'list of documents' especially where lichfl is charging me (10.6%) more than the others in the market for the home loan
                                  2. How long it should take to deliver this document to the customer

                                  I will be very much obliged if i get the answer at the earliest.

                                  Thanks,
                                  Arijit mandal
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    Mervin christi
                                    from Indore, Madhya Pradesh
                                    Apr 24, 2016
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                                    Address: Ahmedabad, Gujarat, 380026
                                    Website: www.consumercomolaints.in

                                    My name is mervin maheshkumar christi.
                                    My father name is maheshkumar william christi.
                                    We are having lic police name on my brother happy maheshkumar christi from our lic agent.
                                    We paid our installment regularly.
                                    The lic agent is not giving a commission worth of rs. 1000. Frm last 6 months.
                                    Making us a foolish.
                                    Bcz we trusted him. His name is kamlesh j. Dixit
                                    So plz do needy steps on him.
                                    His is not good at his job.
                                    He is not trust worthy.
                                    His behavior is very rude to customer.
                                    He is very lazy.
                                    He behaved very rude with my mother
                                    Sarojbala maheshkumar christi.
                                    His behavior is very very very rude.
                                    He do not know how to speak in front of a lic holder.
                                    We are very much upset bcz of his misbehaviour.
                                    Please do need ful steps.
                                    Please.
                                    As soon as possible.
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                      Ashokrao M
                                      from Hyderabad, Telangana
                                      Apr 22, 2016
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                                      Address: 500008

                                      Dear sir i did a payment on 17th march16 amount deducted but they said they are not received payment, then i talked with my credit card bank HDFC then they told payment success upto yet i didnt recredited. The eazy to pay team sent a mail like
                                      Dear Customer,
                                      As requested by you, please note that the following SALE has been processed by IDBI Bank - Eazy2Pay Payment Gateway :
                                      Merchant Name: Life Insurance Corporatio
                                      Merchant Ref Number: 15986680

                                      Payment Amount: Rs. 6728.53
                                      Payment Date: Thu Mar 17 07:32:02 IST 2016
                                      Card Used: XXXX XXXX XXXX 6601
                                      Transaction Identification Number:[protected]
                                      Please quote your Transaction Identification Number for any queries relating to this request.
                                      We thank you for subscribing to Eazy2Pay and assure you of our best services.
                                      Sincerely,
                                      Eazy2Pay PG Team

                                      and HDFC bank sent me mail as
                                      Dear Mr. Muramalla,

                                      Thank you for writing to us,

                                      This is with reference to your email regarding the charge of Rs. 6728.53 on 17-Mar-2016 at M/s LIFE INSURANCE CORPORA MUMBAI

                                      We understand from your mail that you have certain reservations regarding the above said transaction. We would like to confirm that the aforesaid transaction has been processed successfully to your card account from our end basis the instruction received from the merchant. Details of the transaction processed to your card account are given below for your reference.

                                      Transaction Date

                                      Payment Settlement Date

                                      Transaction Amount in Rs.

                                      Merchant Establishment

                                      Authorization Code

                                      ARN

                                      17-Mar-2016

                                      18-Mar-2016

                                      6728.53

                                      LIFE INSURANCE CORPORA MUMBAI

                                      042827

                                      74164526078000239931031


                                      In this regard, we request you to take this mail as a proof to the merchant confirming the transaction was successfully processed to your card account and also request the merchant to liase with their bank for further clarification. In case, you still have any clarification, we request you to revert to us with recent dated confirmation from the merchant validating that they are not in receipt of the payment to enable us do the needful.

                                      Further, we have arranged to suppress finance charges towards the disputed amount for 30 days or until receipt of the aforesaid supporting documents (whichever is earlier). Hence, you may effect payment towards the outstanding post deducting the disputed transaction amount.

                                      We would be glad if this email receives your urgent attention and request you to revert to us by 07 days as there are certain time frames within which the dispute needs to be raised along with the above mentioned documents.

                                      Your relationship is important to us. We request you to continue usage on the card and give us opportunities to be of service to you.

                                      Kindly note the query reference number for this e-mail: [protected].

                                      So please help me sir,
                                      my mail id ashok.[protected]@gmail.com phone no. [protected]
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      Policy maturity date was in the month of march 16 policy[protected] KUNTAL SINHA
                                      AGENT code 10243441 no responce fm lic
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                                        S
                                        sidd_clicks
                                        Apr 21, 2016
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                                        Address: Kolkata, West Bengal, 700144

                                        Hi,
                                        1. Please let me know the present value of money invested by me under policy no.[protected] in market plus-1.
                                        Date of creation: 29.3.10
                                        Paid two yearly premiums only. (@10000 p.A in 2010 and 2011.)

                                        What amount can i get if i want to surrender?


                                        2. Also i had one more policy:[protected].
                                        Paid just one premium in the year 2008.

                                        Can i continue or surrender this policy and get back the amount?


                                        Please help. It will be so helpful to me if i can get back the invested amount in these two policies.


                                        Thanks.
                                        Debansu kumar das
                                        [protected]@gmail.com
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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