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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Mar 24, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 156

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K
kishore bhatt
from Bhiwadi, Rajasthan
Feb 2, 2016
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Address: Nainital, Uttarakhand, 263646

Dear Sir,
I am having Policy no.[protected]
I am not able to get registered on portal of LIC INDIA.
It say " error".
kindly help me.
Regards
Kishor Chandra Bhatt
Mb. [protected]
E Mail ID : [protected]@gmail.com
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    Ajit Shaha
    from Mumbai, Maharashtra
    Feb 1, 2016
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    Address: Mumbai City, Maharashtra, 400033

    Dear Sir,
    I am having Policy no.[protected].
    I am not able to get registered on portal of LIC INDIA.
    It say " error".
    kindly help me.
    Regards
    Ajit M. Shah
    Mb. [protected]
    E Mail ID : [protected]@gmail.com
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    I am also facing similar error. Did you find the solution to this problem?
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      R
      rohitrealistic
      from Mumbai, Maharashtra
      Feb 1, 2016
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      Address: Dehradun, Uttarakhand, 248001
      Website: www.licindia.in/online_payment.htm

      Dear Sir/Madam,

      I have not receive the receipt for the payment of policy number[protected] paid online from Ghaziabad.

      I request you to please send the receipt of this asap. For your information I am providing you with transaction id and other details. The amount is deducted from my bank account already. Kindly help me my number is [protected].
      The payment was made from there portal only http://www.licindia.in/online_payment.htm

      Transaction Id Date Total Amount Status
      [protected]:49:25 34, 975.10 Completed Successfully

      Thanks & Regards
      Rohit
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        P
        prasad neti
        from Hyderabad, Telangana
        Jan 31, 2016
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        Address: 413004

        Some error has occurred !!!

        Kindly mail us on [protected]@licindia.com for guidance and resoluti

        above msg occured thrice while changing my profile.

        Also i would like to know present status of above my policy and what step i need to take claim maturity amount besides vested bonus.

        sincerely
        [protected]@yahoo.com
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Useless portel
        Useless portel
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          Anil Deokar
          from Gwalior, Madhya Pradesh
          Jan 30, 2016
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          Address: Ahmednagar, Maharashtra

          Sir, many reminders & visits to LIC Shrirampur office 0959 for demanding my money back amount time to time from last 5-6 years but not received amount or any response to me. What may I do? my recent mail attached, please see help me.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            shahsi
            from Jamshedpur, Jharkhand
            Jan 29, 2016
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            Address: 832108

            Dear sir,
            I am Shashi Kumar Prasad having 02 policy in LIC from almost 05 years.but sir i never received any diary and calender from LIC. do it is problem of LIC agent. if yes what i have to do.
            my Policy no[protected] and agent code[protected]
            my second policy no[protected] and agent code[protected].
            kindly help me . my no -[protected]
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              S
              Sudeepta Majhee
              from Bengaluru, Karnataka
              Jan 29, 2016
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              Address: Pune, Maharashtra, 411057
              Website: www.licindia.in

              Hi Team,

              I have enrolled my 2 LIC policies ("[protected]", "[protected]") at https://customer.onlinelic.in/LIC_Corporate.html link with my organization - COGNIZANT. It was successfully enrolled and got confirmation mail my email id. But when I clicked on "Enroll For Employer" link on http://www.licindia.in/ portal following message getting display - "No policy found for enrollment".

              Please help me on the same.

              Thanks,
              Sudeepta Majhee
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Hi Team,

              I have enrolled my one of my LIC policy ("[protected]") at https://customer.onlinelic.in/LIC_Corporate.html link with my organization - COGNIZANT. It was successfully enrolled and got confirmation mail my email id. But when I clicked on "Enroll For Employer" link on http://www.licindia.in/ portal following message getting display - "No policy found for enrollment". I have to submit it by 22nd of this month.

              Please help me on the same.

              Thanks,
              Swati
              I too have the same problem,
              Can you please help me out. ?
              Trying to Enroll for my employer - CTS
              I am also facing the same problem while enroll policies with Employer (CTS)

              Could you please help ?
              Hi,

              Please try this link for enrolment of LIC policies. It worked for me.
              I needed to enroll my policy for my employer Cognizant but was not able to through the main LIC page.

              Thanks
              Andolina's reply, Dec 6, 2016
              The link did not come up in the previous post.
              https://customer.onlinelic.in/LIC_Corporate.html
              I am also facing the same Issue while enroll policies with Employer (CTS).
              I can not enrolled my LIC policy ("[protected]") at https://customer.onlinelic.in/LIC_Corporate.html link with my organization - COGNIZANT.

              please help me.
              I also enrolled my LIC policy ("[protected] ") at https://customer.onlinelic.in/LIC_Corporate.html link with my organization - COGNIZANT. Please help me. Let me know if any details need.

              Email : [protected]@yahoo.co.in
              Hi Team,

              I have enrolled my Policy http://customer.onlinelic.in/cbv/ link with my organization - COGNIZANT. It was successfully enrolled and got confirmation mail to my official email id. But when I clicked on "Enroll For Employer" link on http://www.licindia.in/ portal following message getting display - "No policy found for enrollment".

              Please help me on the same.

              Thanks,
              Abirami.
              Hi,

              I enrolled my policy under "https://customer.onlinelic.in/LIC_Corporate.html" for Cognizantand got the confirmation mail saying that it is sucessfully enrolled. But when I try to do an enroll for employer, am getting an error saying, No policy found for enrollment.

              Please help me on the same.

              Thanks,
              Abinaya
              Hi,

              I registered my LIC Policy account[protected] https://ebiz.licindia.in/D2CPM/#Register and registeration was successful, next step if I try enrolled my policy under "https://customer.onlinelic.in/LIC_Corporate.html" for Cognizant, it shows error that I m not a registered user

              "It seems that you have not yet registered yourself in our Customer Portal.
              Kindly click here www.licindia.in to create Portal-ID."

              what to do to enroll my policy
              Hi AmrutaG,

              Are you able to resolve the problem, if yes then it will be very helpful if you tell me the process, as I am also facing the same issue.
              Hi,

              I registered my LIC Policies and registeration was successful, next step if I try enrolled my policy under "http://customer.onlinelic.in/cbv/"for Cognizant, it shows error that I m not a registered user

              "It seems that you have not yet registered yourself in our Customer Portal.
              Kindly click here www.licindia.in to create Portal-ID."

              But I have already registered my policies. Please let me know how to enroll it with employer.

              Thanks
              HI,

              I registered my LIC Policies and registeration was successful, next step if I try enrolled my policy under "http://customer.onlinelic.in/cbv/"for Cognizant, it shows error that I m not a registered user

              "It seems that you have not yet registered yourself in our Customer Portal.
              Kindly click here www.licindia.in to create Portal-ID."

              But I have already registered my policies. Please let me know how to enroll it with employer.

              Thanks
              Hi,

              I registered my LIC Policies and registeration was successful, next step if I try enrolled my policy under "http://customer.onlinelic.in/cbv/"for Cognizant, it shows error that I m not a registered user

              "It seems that you have not yet registered yourself in our Customer Portal.
              Kindly click here www.licindia.in to create Portal-ID."

              But I have already registered my policies. Please let me know how to enroll it with employer.
              I registered my LIC Policies and registeration was successful, next step if I try enrolled my policy under "http://customer.onlinelic.in/cbv/"for Cognizant, it shows error that I m not a registered user

              "It seems that you have not yet registered yourself in our Customer Portal.
              Kindly click here www.licindia.in to create Portal-ID."

              But I have already registered my policies. Please let me know how to enroll it with employer.
              http://insurancefunda.in/lic-eservices-premier-services/

              LIC Premier Services – How to register?
              Click on the Premier Services ‘Register Now’ button
              Click on Proceed to “Generate Registration Form”
              Print the form, sign it and upload the scanned image of the form
              Upload identity proof (PAN Card / Aadhaar Card / Passport)
              After verification by LIC, an acknowledgement e-mail and SMS will be sent to you.
              Now you are ready to avail the Premier Services.
              Hi,

              I registered my LIC Policies and registeration was successful, next step if I try enrolled my policy under "http://customer.onlinelic.in/cbv/"for Cognizant, it shows error that I m not a registered user

              "It seems that you have not yet registered yourself in our Customer Portal.
              Kindly click here www.licindia.in to create Portal-ID."

              But I have already registered my policies. Please let me know how to enroll it with employer.

              Please do the needful
              Did anyone get a solution for error : "It seems that you have not yet registered yourself in our Customer Portal." though you have already registered while trying to register with employer?
              Hi Team,

              I have registered my policy in "https://ebiz.licindia.in" portal, it was successfully registered and i am able to login into the portal. But when i try to enroll my policy for employer (Cognizant) in "https://customer.onlinelic.in/LIC_Corporate.html" portal, it shows that i am not a registered user in customer portal.

              Attached successful login customer portal and error screenshot which i am getting error.
              In the customer portal, i didn't find any option of "Enroll for Employer". Is any one able to find such option ?
              It looks like all the new Users getting impacted with this issue.

              1) Created account using the Policy ID
              2) Proceed to Corporate Enrollment web page

              https://customer.onlinelic.in/LIC_Corporate.html

              3) And then it says "It seems that you have not yet registered yourself in our Customer Portal. Kindly click here www.licindia.in to create Portal-ID."

              This is totally not acceptable.

              Can someone from LIC support team look into it ???
              I registered my LIC Policies and registeration was successful, next step if I try enrolled my policy under "http://customer.onlinelic.in/cbv/"for Cognizant, it shows error that I m not a registered user

              "It seems that you have not yet registered yourself in our Customer Portal.
              Kindly click here www.licindia.in to create Portal-ID."

              But I have already registered my policies. Please let me know how to enroll it with employer.
              Hi Team,

              I registered my LIC Policies and registeration was successful, next step if I try enrolled my policy under "http://customer.onlinelic.in/cbv/"for Cognizant, it shows error that I m not a registered user

              "It seems that you have not yet registered yourself in our Customer Portal.
              Kindly click here www.licindia.in to create Portal-ID."

              But I have already registered my policies. Please let me know how to enroll it with employer.

              Please help me to do the needful
              Hi Team,

              I registered my LIC Policies and registeration was successful, next step if I try enrolled my policy under "http://customer.onlinelic.in/cbv/"for Cognizant, it shows error that I m not a registered user

              "It seems that you have not yet registered yourself in our Customer Portal.
              Kindly click here www.licindia.in to create Portal-ID."

              But I have already registered my policies. Please let me know how to enroll it with employer.

              Please help me to do the needful
              I am from cognizant and i am also facing same issue. Can these institute ever take there customer seriously?
              I am from cognizant and i am also facing same issue. Can ever these institute care about there customer?
              this is pathetic. after complaining by so many users they haven't shown decency reply. Why on earth you have develop this platform if you are not going to look at it.
              I am so pissed off and seriously thinking to get away from this pathetic service
              Hi I am a cognizant employee, facing the same issue in corporate portal. Even I have enrolled my policy, still i am not able to complete "Enroll For Employer" -. Can anyone please provide solution for this ?
              I have faced the same issue, I was trying to enroll for my employer Cognizant, I have raised a GSD ticket, and they provide me the solution to upload my scan copy of my premium receipt and they will take care of it. Hope this will help.
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                S
                santy8359
                from Mumbai, Maharashtra
                Jan 27, 2016
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                Website: www.lic.in

                I am customer of LIC . Policy no[protected] branch 98 E .Date of commencement and date of commencement of risk of policy 28/12/2007 sum assured basic plan 2 lac
                premium paying term 12 years.mode of pay -monthly (Rs 987).
                1)for policy term 12 yr...15 %of the under basic plan
                means after 8th year complition I should get Rs 30000 as sur.benefit.I got a letter from LIC Dated 04/09/2015 which showed I will get RS 25065 .Finally I got Rs 29008 in my bank account.I paid all monthly installments regularly so how can this happen?
                I didn't get any massage of dues from LIC.Where is my Rs 992.What do I do now?
                Hawale Santosh Tejrao
                [protected]@gmail.com
                at Modha bk Tq Sillod Dist Aurangabad
                PIN 431112 Maharashtra, India
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  A
                  ajaikumaryadav
                  from New Delhi, Delhi
                  Jan 27, 2016
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                  Address: Meerut, Uttar Pradesh, 250001

                  My loan no. is[protected]. I am unable to reset my pasword. kindly rest it and send it to my email id [protected]@gmail.com.
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                    Sathish .m
                    from Bengaluru, Karnataka
                    Jan 26, 2016
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                    Address: Tirunelveli, Tamil Nadu, 627811

                    Hi sir/mam

                    Name:-Sathish M
                    Policy NO:[protected]
                    DOB:[protected]
                    Use id:-sathism7

                    Kindly reset my password and send to my personal mail id [protected]@gmail.com.

                    Thank you
                    Sathish M
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      V
                      vks153
                      Jan 25, 2016
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                      Website: lichfl

                      I have taken home loan 3 yrs back and now asking for outstanding principal amount since 2 weeks they are neither responding nor picking up phone of delhi ncr offices? Absolutely ridiculous services... Govt. Should privatize this immediately.

                      First of all these info should be made available on their web site where user logs in all other financial companies provide on their websites.

                      I will neither take services from them in future nor suggest anyone to suffer by taking services from this lethargic organization.
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                        gvvsk
                        from Hyderabad, Telangana
                        Jan 25, 2016
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                        Address: Hyderabad, Andhra Pradesh, 500090
                        Website: www.lichousing.com

                        I am trying to login to LICHFL site with my credentials (customer), but could not login. I raised complaint, but no one looked @ it and no response from anyone. Very very bad service from LICHFL. Even if we call them, no one will give proper answer or will not guide. just they always ask to call another no. Please don't go with this for loans.
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                          theleela
                          from Gurgaon, Haryana
                          Jan 25, 2016
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                          Address: New Delhi, Delhi

                          Dear Sir,
                          I have paid my premium through online payment mode on last sunday 17/01/16 at 20:03:36 amount of Rs.12492, my transaction ID 12863064 but still no money is deducted from my account and i hav'nt got any reciept for the same.
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            Kishorekumar Kp
                            from Pune, Maharashtra
                            Jan 25, 2016
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                            Address: Khammam, Andhra Pradesh, 507118
                            Website: lic of india

                            I was submitted all documents in bhadrachlam Lic branch and the policy was on my father name he was expired 12 years back still we didn't get money. If submitted one document they asking for another one, this things taking so long and making us frastrauted now I in branch but there not in office if I asked his.number nobody giving his name: naik claims department
                            Myself Kishore
                            Mob: [protected]
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                              Hema M C
                              from Bengaluru, Karnataka
                              Jan 25, 2016
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                              Resolved

                              Address: Shimoga, Karnataka
                              Website: licindia.in

                              Hi,

                              I have paid my LIC premium through IDBI Bank - Eazy2Pay Payment Gateway on 21/12/2015 for the amount of 6409.

                              Policy number[protected]

                              But the same is not reflected in LIC portal till now (25/01/2016). When contacted LIC office(Shimoga) regarding the issue, initially they said they will check the issue but no response even after sending multiple emails.

                              But when made the payment got email from awl-in.[protected]@atos.net with the below details.

                              Please note that the following SALE has been processed by IDBI Bank - Eazy2Pay Payment Gateway :

                              Merchant Name: Life Insurance Corporation
                              Merchant Ref Number: 11270313

                              Payment Amount: Rs. 6408.53
                              Payment Date: Mon Dec 21 14:54:01 IST 2015

                              Transaction Identification Number:[protected]

                              And my credit card company is telling the above merchant has claimed the amount and I have got the credit card bill for the same.

                              Please somebody help me to sort it out as I need to submit proof for my IT declarations.

                              Regards,
                              Hema MC
                              Sep 19, 2016
                              Complaint marked as Resolved 
                              A call from LIC head office and more information gathered from bank through which the payment was made, resolved the issue. Thanks
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                Sushil Kumar Singhal
                                from Bengaluru, Karnataka
                                Jan 24, 2016
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                                Address: New Delhi, Delhi, 20

                                I have submit my papers for payment neft from id proof and cancil cheque dt 13/8/2015 brach 129 shivaji nagar delhi -20 not update yet so many time send messages by [protected]@licindia.com also submit two time but no budy see the same presently i have at bangalore why here not submit papers my contact no [protected] see the same and update the same.
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  pparun
                                  from Thiruvananthapuram, Kerala
                                  Jan 23, 2016
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                                  Address: Kannur, Kerala, 670331
                                  Website: www.licindia.in/NewUserRegistration.htm

                                  I tried lot of times to register LIC online, but it always showing wrong data enterd.
                                  My policy number:[protected]
                                  My mobile number:[protected]

                                  Please do the needful

                                  best regards,
                                  Arun PP
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    sunilvijayan
                                    Jan 22, 2016
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                                    Address: 400054

                                    My Annuity No. OS0041500 in the name of Sunil Vijayan has not been paid since Year 2006, despite the ECS mandate being put in place.
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                                      bapi acharya
                                      Jan 22, 2016
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                                      Address: Howrah, West Bengal, 711114

                                      My policy no[protected], maturity date 19.01.2016. Till now I have not receive my maturity amount.I have not got any information about delay .pls take immideat action.
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                        jami71
                                        from Hyderabad, Andhra Pradesh
                                        Jan 22, 2016
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                                        Address: Hyderabad, Andhra Pradesh

                                        Reduction of rate of intrastate from 12% to 10.2% I have submitted my request to LICHFL at Kukatpalli branch on dtd 03.12.2015 and my application no: 17314507, paid amount Rs.1145/- dtd: 21.11.2015, I have checked my loan account till date no changes made reduction of rate of Interest from 12% to 10.2%.

                                        Request take up this issue as early possible,

                                        If any clarification Iam available with contact no: [protected]

                                        With regards,
                                        J SrinivasaRao
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