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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Jan 2, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 156

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V
vks153
Jan 25, 2016
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Website: lichfl

I have taken home loan 3 yrs back and now asking for outstanding principal amount since 2 weeks they are neither responding nor picking up phone of delhi ncr offices? Absolutely ridiculous services... Govt. Should privatize this immediately.

First of all these info should be made available on their web site where user logs in all other financial companies provide on their websites.

I will neither take services from them in future nor suggest anyone to suffer by taking services from this lethargic organization.
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    G
    gvvsk
    from Hyderabad, Telangana
    Jan 25, 2016
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    Address: Hyderabad, Andhra Pradesh, 500090
    Website: www.lichousing.com

    I am trying to login to LICHFL site with my credentials (customer), but could not login. I raised complaint, but no one looked @ it and no response from anyone. Very very bad service from LICHFL. Even if we call them, no one will give proper answer or will not guide. just they always ask to call another no. Please don't go with this for loans.
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      theleela
      from Gurgaon, Haryana
      Jan 25, 2016
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      Address: New Delhi, Delhi

      Dear Sir,
      I have paid my premium through online payment mode on last sunday 17/01/16 at 20:03:36 amount of Rs.12492, my transaction ID 12863064 but still no money is deducted from my account and i hav'nt got any reciept for the same.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        K
        Kishorekumar Kp
        from Pune, Maharashtra
        Jan 25, 2016
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        Address: Khammam, Andhra Pradesh, 507118
        Website: lic of india

        I was submitted all documents in bhadrachlam Lic branch and the policy was on my father name he was expired 12 years back still we didn't get money. If submitted one document they asking for another one, this things taking so long and making us frastrauted now I in branch but there not in office if I asked his.number nobody giving his name: naik claims department
        Myself Kishore
        Mob: [protected]
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          H
          Hema M C
          from Bengaluru, Karnataka
          Jan 25, 2016
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          Address: Shimoga, Karnataka
          Website: licindia.in

          Hi,

          I have paid my LIC premium through IDBI Bank - Eazy2Pay Payment Gateway on 21/12/2015 for the amount of 6409.

          Policy number[protected]

          But the same is not reflected in LIC portal till now (25/01/2016). When contacted LIC office(Shimoga) regarding the issue, initially they said they will check the issue but no response even after sending multiple emails.

          But when made the payment got email from awl-in.[protected]@atos.net with the below details.

          Please note that the following SALE has been processed by IDBI Bank - Eazy2Pay Payment Gateway :

          Merchant Name: Life Insurance Corporation
          Merchant Ref Number: 11270313

          Payment Amount: Rs. 6408.53
          Payment Date: Mon Dec 21 14:54:01 IST 2015

          Transaction Identification Number:[protected]

          And my credit card company is telling the above merchant has claimed the amount and I have got the credit card bill for the same.

          Please somebody help me to sort it out as I need to submit proof for my IT declarations.

          Regards,
          Hema MC
          Sep 19, 2016
          Complaint marked as Resolved 
          A call from LIC head office and more information gathered from bank through which the payment was made, resolved the issue. Thanks
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            S
            Sushil Kumar Singhal
            from Bengaluru, Karnataka
            Jan 24, 2016
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            Address: New Delhi, Delhi, 20

            I have submit my papers for payment neft from id proof and cancil cheque dt 13/8/2015 brach 129 shivaji nagar delhi -20 not update yet so many time send messages by [protected]@licindia.com also submit two time but no budy see the same presently i have at bangalore why here not submit papers my contact no [protected] see the same and update the same.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              P
              pparun
              from Thiruvananthapuram, Kerala
              Jan 23, 2016
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              Address: Kannur, Kerala, 670331
              Website: www.licindia.in/NewUserRegistration.htm

              I tried lot of times to register LIC online, but it always showing wrong data enterd.
              My policy number:[protected]
              My mobile number:[protected]

              Please do the needful

              best regards,
              Arun PP
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                S
                sunilvijayan
                Jan 22, 2016
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                Address: 400054

                My Annuity No. OS0041500 in the name of Sunil Vijayan has not been paid since Year 2006, despite the ECS mandate being put in place.
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                  bapi acharya
                  Jan 22, 2016
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                  Address: Howrah, West Bengal, 711114

                  My policy no[protected], maturity date 19.01.2016. Till now I have not receive my maturity amount.I have not got any information about delay .pls take immideat action.
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    J
                    jami71
                    from Hyderabad, Andhra Pradesh
                    Jan 22, 2016
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                    Address: Hyderabad, Andhra Pradesh

                    Reduction of rate of intrastate from 12% to 10.2% I have submitted my request to LICHFL at Kukatpalli branch on dtd 03.12.2015 and my application no: 17314507, paid amount Rs.1145/- dtd: 21.11.2015, I have checked my loan account till date no changes made reduction of rate of Interest from 12% to 10.2%.

                    Request take up this issue as early possible,

                    If any clarification Iam available with contact no: [protected]

                    With regards,
                    J SrinivasaRao
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                      rayavarapu pavan kumar
                      from Cumbum, Andhra Pradesh
                      Jan 22, 2016
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                      Address: Hyderabad, Andhra Pradesh, 500039
                      Website: www.Lic.com

                      Hi,

                      I have made two times payment for my premium by mistake.

                      Policy:[protected]

                      I need my money back.

                      Thanks,
                      Pavan Kumar
                      [protected]
                      Sep 21, 2016
                      Complaint marked as Resolved 
                      my problem is got resolved.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        J
                        jyoti22391
                        from Delhi, Delhi
                        Jan 22, 2016
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                        Address: New Delhi, Delhi, 110040

                        Please read the mail sent by me to the manager of lic of india, delhi branch unit 11l plot no.16 block sector 1 dsidc narela delhi.

                        And solve my matter

                        To,

                        The manager,

                        Lic of india, delhi branch unit 11l

                        Plot no.16 i block sector 1

                        Dsidc narela

                        Delhi.

                        City: vijay nagar narela

                        Pin code: 110040

                        Branch code: 11l

                        Sub: complain against the improper functioning of lic of

                        India-reg.

                        Honourable sir/ madam,

                        It is stated that i am a policy holder in lic of india, branch unit - 11l,

                        Plot no. 16, sector-1, d. S. I. D. C, near i. T. I, bhorgarh, narela, delhi -

                        110040. The detail of my policies is as under-

                        S. No. Policy no.Instalment in rs. Date of

                        [protected]/06/09 mly/ ecs

                        [protected]/06/09 hly/ ecs

                        [protected]/06/10 mly/ecs

                        And i am very sorry to state that there is no proper deduction of

                        My policies from my account of sbi - [protected], through ecs

                        Mode means my policies are blocked without any reason from my

                        Side. This is not happened first time but this is a regular practice.

                        Till today nine times my policies have been blocked and more than

                        Rs. 2000 i have paid to the lic of india as a late fee to restart my

                        Policies. I inquired about this matter to the employee of lic, who

                        Are working at branch - 11l, narela, delhi-110040. They told me

                        That this is due to the malfunctioning of the sbi bank and i should

                        Open an account in another bank. Then i went to my sbi account

                        Branch - pooth khurd, delhi -110039 and was told that there was

                        No fault of sbi bank in this matter.

                        Moreover i have submitted many applications at lic branch - 11l,

                        Narela, delhi-110040, to change the mode of payment of my all

                        Policies from monthly to half yearly, regularly in the time

                        Suggested by the employee of lic, who are working at branch - 11l,

                        Narela, delhi-110040; but all in vain, there is no positive response.

                        Sir/madam i am a government servant and i have not much time to

                        Visit lic branch - 11l, narela, delhi-110040, again and again

                        Meaninglessly nor i have much money to pay as late fee without

                        My fault so i request you to solve my matter means the mode of

                        Payment of my all policies should be from monthly to half yearly,

                        And there should be regular deduction of instalments from my sbi

                        Account in time through ecs mode and if there is any problem

                        Through ecs mode than i request you to change this mode to cash;

                        I shall pay instalments by cash or by net banking.

                        Hoping for favourable response soon.

                        Thank you

                        Yours sincerely

                        Sandeep sharma (Policy holder)

                        R/o - h. No-8, near mcd school, vill.-sultanpur dabas, p. O.-

                        Pooth khurd, delhi - 110039.
                        I have requested many times and i have sent the following e mails but no response

                        1.
                        To,
                        The manager, lic of india, delhi br unit no 11d
                        3rd floor, jeevan pragati
                        Plot no.6
                        Laxmi nagar distt centre delhi
                        City: delhi
                        Pin code: 110092
                        Sub: complain against the improper functioning of lic of india-reg.
                        Honourable sir/ madam,
                        It is stated that i am a policy holder in lic of india, branch unit - 11l, plot no. 16, sector-1, d. S. I. D. C, near i. T. I, bhorgarh, narela, delhi - 110040. The detail of my policies is as under-
                        S. No. Policy no. Instalment in rs. Date of commencement status/mode
                        1 [protected] 2908 10/06/09 mly/ ecs
                        2 [protected] 1071 10/06/09 hly/ ecs
                        3 [protected] 1290 26/06/10 mly/ecs

                        And i am very sorry to state that there is no proper deduction of my policies from my account of sbi - [protected], through ecs mode means my policies are blocked without any reason from my side. This is not happened first time but this is a regular practice. Till today nine times my policies have been blocked and more than rs. 2000 i have paid to the lic of india as a late fee to restart my policies. I inquired about this matter to the employee of lic, who are working at branch - 11l, narela, delhi-110040. They told me that this is due to the malfunctioning of the sbi bank and i should open an account in another bank. Then i went to my sbi account branch - pooth khurd, delhi -110039 and was told that there was no fault of sbi bank in this matter.
                        Moreover i have submitted many applications at lic branch - 11l, narela, delhi-110040, to change the mode of payment of my all policies from monthly to half yearly, regularly in the time suggested by the employee of lic, who are working at branch - 11l, narela, delhi-110040; but all in vain, there is no positive response.
                        Sir/madam i am a government servant and i have not much time to visit lic branch - 11l, narela, delhi-110040, again and again meaninglessly nor i have much money to pay as late fee without my fault so i request you to solve my matter means the mode of payment of my all policies should be from monthly to half yearly, and there should be regular deduction of instalments from my sbi account in time through ecs mode and if there is any problem through ecs mode than i request you to change this mode to cash; i shall pay instalments by cash or by net banking.
                        Hoping for favourable response soon.
                        Thank you
                        Yours sincerely
                        Sandeep sharma (policy holder)
                        R/o - h. No-8, near mcd school, vill.-sultanpur dabas, p. O.- pooth khurd, delhi - 110039.


                        2
                        To,
                        The manager,
                        Lic of india, delhi branch unit 11l
                        Plot no.16 i block sector 1
                        Dsidc narela
                        Delhi.
                        City: vijay nagar narela
                        Pin code: 110040
                        Branch code: 11l
                        Sub: complain against the improper functioning of lic of india-reg.
                        Honourable sir/ madam,
                        It is stated that i am a policy holder in lic of india, branch unit - 11l, plot no. 16, sector-1, d. S. I. D. C, near i. T. I, bhorgarh, narela, delhi - 110040. The detail of my policies is as under-
                        S. No. Policy no. Instalment in rs. Date of commencement status/mode
                        1 [protected] 2908 10/06/09 mly/ ecs
                        2 [protected] 1071 10/06/09 hly/ ecs
                        3 [protected] 1290 26/06/10 mly/ecs

                        And i am very sorry to state that there is no proper deduction of my policies from my account of sbi - [protected], through ecs mode means my policies are blocked without any reason from my side. This is not happened first time but this is a regular practice. Till today nine times my policies have been blocked and more than rs. 2000 i have paid to the lic of india as a late fee to restart my policies. I inquired about this matter to the employee of lic, who are working at branch - 11l, narela, delhi-110040. They told me that this is due to the malfunctioning of the sbi bank and i should open an account in another bank. Then i went to my sbi account branch - pooth khurd, delhi -110039 and was told that there was no fault of sbi bank in this matter.
                        Moreover i have submitted many applications at lic branch - 11l, narela, delhi-110040, to change the mode of payment of my all policies from monthly to half yearly, regularly in the time suggested by the employee of lic, who are working at branch - 11l, narela, delhi-110040; but all in vain, there is no positive response.
                        Sir/madam i am a government servant and i have not much time to visit lic branch - 11l, narela, delhi-110040, again and again meaninglessly nor i have much money to pay as late fee without my fault so i request you to solve my matter means the mode of payment of my all policies should be from monthly to half yearly, and there should be regular deduction of instalments from my sbi account in time through ecs mode and if there is any problem through ecs mode than i request you to change this mode to cash; i shall pay instalments by cash or by net banking.
                        Hoping for favourable response soon.
                        Thank you
                        Yours sincerely
                        Sandeep sharma (policy holder)
                        R/o - h. No-8, near mcd school, vill.-sultanpur dabas, p. O.- pooth khurd, delhi - 110039.
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                          T
                          tsurinder_20
                          from Delhi, Delhi
                          Jan 21, 2016
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                          Address: Panchkula, Haryana, 134101

                          Dear Sir,

                          My loan terms is floating but from long back it is flat 12%.

                          Kindly look and advise.


                          regards,

                          Surinder thakur
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                            S
                            suryagarg
                            from Delhi, Delhi
                            Jan 21, 2016
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                            Address: Budaun, Uttar Pradesh, 243601

                            My complaint is regarding my LIC policy, I'm not getting back money of my policy. I have submitted bond papers of my policy to get money in September 2015 at my LIC branch office Sahaswan Dist. Budaun (UP). But from September 2015 to till now January 2016, I didn't get back money. I have visited many times to lic office Sahaswan but they didn't give proper reply. I have talked with branch manager of LIC Sahaswan but they didn't give proper solution. In LIC office I get different different replies as thay told after 2 months that paper has been lost we are searching them nad next time they told your paper has been forwarded to branch office barailly your money have to come. When I call baraily LIC than they told We didn't received any papers regarding your policy number than I call to LIC Sahaswan office manager thay told we have forwarded your paper to zone Kanpur. When I ask about my money they told we have done our work to forward your paper to zone, you will get money from Kanpur, we have no any information regarding this. When I called Kanpur thaen no one is picking phone[protected] &[protected]

                            Now How I'll get my money ??

                            Policy Number :[protected]
                            Policy date :- 10/08/2005
                            Policy coplition Date:- 10/0/2015
                            Name:- SMT KANAK AGARWAL WO MUNISH BABU
                            VPO RAJPURA DT BUDAUN
                            +3 photos
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              dhara_154
                              from Palampur, Himachal Pradesh
                              Jan 21, 2016
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                              Address: 176215
                              Website: consumer complaints

                              I vishal mishra brother of deceased late sh. varun mishra died on dated 20 feb 2015 in taiwan due to accident regarding drowning in open sea as till date i have not yet recieved accident claim . As the legal requirement have been provided with full details . So kindly do the needful regarding claim.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                A
                                arun_giet
                                Jan 20, 2016
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                                Address: 410210
                                Website: LICHFL

                                I have taken a home loan from LICHFL in 2013 for Amount of 41 lakh under loan account number LNNO:[protected] . For That processing fees was Rs 41000. There was a scheme at that time where customer has to pay part processing fees (Rs 10000) and Rest will be waived off as part of promotional offer. That looked attractive and become main reason to go with LICHFL as other banks also offering the same rate of interest but processing fees waiver was not there with other banks.
                                Part payment of Loan Got disbursed approx. Rs 36 lakh in July 2013. Again Builder has given Demand of 2 Lakh in May 2015. In 2015 LIC informed me your Account gone in Payment window block Even if regular EMI was being deducted from my account. The reason given that Part processing Fees cheque (Rs 10000) was dishonor by your bank in the lieu of technical reason (Sign Mismatch). I was really Baffled and checked with my Bank but there is no such incident happen and Cheque itself not gone to bank.

                                Matter run for 2 month and LIC vashi branch informed matter solved please pay in cash for part processing fees with Penalty( Rs 10000 + Rs 350), which I paid and Demand of 2 Lakh got cleared in Aug and disbursed to builder .

                                New twist has come in the Matter again broken period interest for 2 lakh was almost Rs 1337 and has to be paid, I got the meassage from LICHFL in September. When I went to pay that amount again same story I heard from LIC vashi branch, your account payment window is Blocked as you have to pay Full processing fees (Remaining Rs 31000) . Then I protested this is unfair, then they promised me they have put your case to corporate competent authority.

                                This is going since three month and now broken period interest reached from Rs 1337 to Rs 4000 still matter is unresolved. I am getting call very week from desk please pay your broken period interest, once I am going to pay Its not accepting as Payment window is blocked this happen 5 times with me . Every time call is coming I am informing all the story and they are telling matter is solved please come and pay. So there is complete misinformation and collaboration missing in interdepartmental in LICHFL.

                                In December I have written mail to Vashi Branch manager and then I got reply that your case has been rejected by competent authority without giving me any rational.
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                                  sringanesh
                                  from Delhi, Delhi
                                  Jan 18, 2016
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                                  Address: 110001
                                  Website: www.licindia.in

                                  My policy number for group pension is 011H[protected]. Since one year I am not getting annuity. If I want to register complaint in LIC of India also it is not accepting. LIC concerned department is not giving any notice or information regarding stoppage of annuity payment. Pl concerned pl do the needful.
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                                    kumar38
                                    from Chennai, Tamil Nadu
                                    Jan 18, 2016
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                                    Address: Ranchi, Jharkhand, 834001
                                    Website: consumer complaint

                                    Please provide me reset new password in id harshww my old email [protected]@gmail.com my new email id is [protected]@gmail.com. or canceled the policies no[protected] &[protected] seema prasad.as earlier & informed me new email id.
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                      nypatil
                                      from Chennai, Tamil Nadu
                                      Jan 18, 2016
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                                      Address: Nashik, Maharashtra, 412106

                                      Dear sir My self patil nitin Yashwant having the loan account no [protected] but so far the company had not communicated to me.I am the regular payer and who is responsible for the extra amount i have paid since the rate of interest doped four times. I have not received any message or mail from LICHFL but regular message for due of my loan EMI Kindly do the justice with me
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                                        raju4joshi
                                        from Pune, Maharashtra
                                        Jan 17, 2016
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                                        Address: 201005

                                        Dear sir, I tried to update my profile in lic hfl, after customer logging but couldn, t succeed, I want to change my। Contact Number but it was not working. kindly please rectify the issue Thanks Raju
                                        customer support has been notified about the posted complaint.
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