Life Insurance Corporation of India [LIC] Complaints & Reviews

Loan No[protected] LIC Housing Finance Branch - Borivali (W), Mumbai Branch Manager – Harshad Jain Loan Agent (Executive) - Mayur I am NRI and have existing loan with LICHFL. I have taken loan in Nov 2011 for 15 years which was fixed for 3 years and floating after that. At the moment my interest rate is 10.9% floating for which I have paid spread charges (LICHFL term to reduce your floating rate of interest) otherwise the rate of interest would have been 12 or 12.25%. In last 2 months several times I have been spoken to LICHFL, Borivali (W)-Mumbai, written complaint on their website and written 3 email reminder to branch manager (Harshad Jain) and Loan executive (Mayur) asking about why the interest rate is not reduced for existing customers but they have never bothered to reply. Verbally they have said to my father who is doing follow up on this that the rate are decided by Head office and they can't do anything about this. I have 4 questions for LIC Housing Finance, 1) Although the RBI has reduced the repo rate twice this year and LIC is offering new reduced rate for all the new customers (9.9%) why the rates are not reduced for existing customers? 2) If they can communicate this above subject verbally why they can’t communicate this in writing? 3) Why the branch manager (from where my loan have been disbursed) not bothered to reply for my queries? 4) Who is the concerned department or person to log the complaint on the above subject matter? At the moment I have 2 loans from LICHFL and in general I have very bad experience dealing with their Borivali (W)-Mumbai and Dubai-UAE branch. The employee are rude and don’t have complete product knowledge. They should cross check Loans Terms and Conditions before committing anything to the customers. Just for the information I would like to add that my second loan was sanctioned in Mar2014 for 10 years instead of 15 years. The reason being mentioned for not getting 15 years term was that I don’t have post-graduation in professional qualification. I am Msc in Computer Science and if this was the reason then how did I get 15 years loan in November 2011 on the basis of same qualification. Thanks Naveen Singh [protected]

Merchant name ; Life Insurance Corporatio Merchant Ref no.02280787 payment Amount :Rs.2439.68 payment Date; Mon jun 01 09:55:33 GMT +05:30 2015 Card Use :xxxx xxxx xxxx 1512 Transaction Idenfication Number :[protected] plz, quote your Transaction Idenfication Number for any queris relating to this request. Regard, manoj jaiswal

I have been a builder and also have taken loan from LIC Housing finance. All customers and builders are scared of LICHFL due to their arrogant ways of dealing and when I proposed LICHFL to some customers, they were scared and even prefered public sector banks to LICHFL. I found their scare justified, when I had to deal with their arrogant lawyers and office staff at Chennai, when I went to submit documents for one of my clients. Most of them are from one part of India, suggesting extreme nepotism and poor working culture which affects the customers. Also LICHFL has not reduced interest rates inspite of RBI reducing rates and all banks following suite. Is LICHFL is in India or in some African country where interest rates are above 20%. May be they may increase the interest rates now. Their commissions to their agents are a whopping amounts and all this at the cost of their customers and reminds me of the days when LIC was a monopoly and treated all their customers with scant respect and made them beg. Also nowadays they are engaging strong arm tactics engaging local goons to collect instalments, by threatening telephone calls, even when there are enough property guarantees are there and you pay exorbitant penalty for delay. May be somebody in the management is exploiting the sitution to make money?? In my opinion, only absolute stupid fools will go LICHFL. Will our new Govt take note before it is too late.

Hi, My name is VISHNU Last Friday (29 may) i have paid my LIC premium of Rs. 6262 (Policy number[protected] using CANARA credit card online trough IDBI Bank - Eazy2pay Payment gateway (Transaction Identification Number:[protected]. I have received the mail communication from [protected]@pg.eazy2pay.com for the successful payment but the amount is not yet credited to LIC and I have not received any mail confirmation from LIC for the receipt of payment. Also when i checked for the Premium paid online certificate in LIC it showing that 'No premium is paid by you between the period 01/05/2015 And 31/04/2014' Kindly do the needful VISHNU

This is very very frustrating experience i had in dealing with LICHFL. I had sanctioned renovation loan from Baner branch in March end 2015. That got sanctioned within a week for 15 lakhs after submitting documents. After that i realized that i need more budget to complete my requirement. Then i meet Mr. Sachin Rajput in Swargate LICHFL branch via. my close friend. Mr. Sachin Rajput (Fraud/ Liar) committed me that he will get sanctioned 22 lakhs in single loan from swargate branch even if 15 lakhs got sanctioned from Baner branch. He said no issues in that, he done such sanctions before. I was doing this because Baner branch loan processing charges looked at higher side. For two loans (15L renovation and 7L mortgage) they conveyed around Rs. 36000/-. (20 + 16). My frustration starts there after... see below how it is. I submitted all required documents to Rajput on 4 Apr 2015 to get around 22 lakhs against renovation loan. He committed that he will get loan sanction before 30th April, with lowest interest rate which are supposed to come down from 10.10 to 9.90. I was OK with that. Interest rate were come down in around middle of April, but this guy unable to even lohin the file in till 30th of April 15. After doing dozens of call, he succeeded in login the file on 30th April. File number was [protected]. As par as i know once the file gets logged in LIC takes 1 week for sanction. In my case i can understand that they required to take NOC from Baner branch, and this should not take more than 2-3 days. From start of May 2015, Mr. Sachin Rajput (Liar) start false committing on my loan status. On every call which i made with him, he is to say...its getting sanctioned within 2 days. Every alternate day some other reason and commitment. I made few dozens of call in order to make followup on my loan status. After 15 may he started committing that 22 Lakhs got sanctioned and he will share sanction letter on whats app and will start disbursement immediately. He was lying on this as well. This story continues till May end. Due to my peek frustration, i called Swargate LICHFL and came to know that there is no sanction happened till now on my application, but other side Mr. Sachin was saying its already sanctioned. Then i spoke to branch manager and shared my story with him. As per him i made mistake in contacting Mr. Sachin Rajput for this. Then he said, he will do something on this. On 28 May 2015, again only 15 lakhs got sanctioned and not 20 to 22 Laks which was communicated to me by Sachin Liar. Now with this 15 lakhs sanction, my requirement will not getting fulfilled. So i am not going with this loan. LICHFL should take action against such lairs who works for LICHFL and cheat LIC as well as customers. I have posted this review, so that new customers will be aware before dealing with such persons/ branches. I am not expecting any resolution out of this, already frustrated too much. Santosh.

Respected Sir, I Prabir Chakraborty, policy holder of your company, at Lic branch KANDI(42C).After getting the next form I have provided all the necessary documents and verified it by the branch D.O DÀLIM DAS.After seeing all the papers he assured that all the needed dcumnts are given and sum will be transferred to your account.But after that I was informed to submit certain documents again.So I did.After that he is again asking for some other document.As I stay 150km away from that branch it's not possible for me to go there at his will.So my request to you please help me and take necessary steps against those irresponsible Lic officers and save your customers from getting harrased in this way.As I have already submitted the policy bond, I can't give you the picture.So I'm giving you the details Policy no:[protected] Lic branch:-LIC of India KANDI branch Radha Bajar Post:- Kandi, Dist:- Murshidabad, WEST BENGAL, pin code:-0, Branch code :-42C, pH no :[protected]. I demand by sum with one month interest as it was not my fault.I hope necessary steps will be taken to solve my problem.

Dear team This is to inform you that I have loan with your org loan account no ([protected]). I have deposit my EMI cheque of allahabad bank in your lic hfl hazratganj dropbox on 14/5/2015 but same is not logged .I have inqure the same from your hazratganj office but they didnot responce anymore .I have visted 5 Times but they do not responce .Kindly Check and help me. Cheque details Cheque no.007336 Amount- 10594 Chq Date-15/5/2015 Bank name-Allahabad Bank Regards Ashish mishra Mob no [protected].

Dear sir /Mam, Refer Policy No:[protected] Subject: Non Receipt of the payment of maturity of the policy. Kindly Refer to my earlier mails dated 20/05/15, 21/05/15, 22/05/15, 23/05/15, 24/05/15, and 25/05/15 It is regarding policy no.[protected], that matured on[protected]. The policy bond and other required papers were submitted in time with the concerned branch. However i have not received my payment so far. Please note that i am already NEFT registered. In this regard i am trying to call the executive concerned at branch 100 from last 10 days daily, where a lady picks up the phone and without listening to me says that the system is not working. Further i had sent the mails to [protected]@licindia.com on dates 20/05/15, 21/05/15, 22/05/15, 23/05/15, 24/05/15, and 25/05/15 but surprisingly i got no response from their side. I suppose Lic (in general)and Lic jammu (in particular)don't bother about the customers, their hard earned money and the most important being time. I am surprised that how can lic can have dual rules for itself and the customers. If i sometimes delay the payment of premium, i am being charged late fee. However in this case lic is not paying my own money. Kindly see into the matter and make the necessary arrangements for the payment alongwith the late fee/interest charges accured due to delay on your side. My details are given as under, Sanjay Pandita S/O Shamboo Nath Pandita Bank Account no: [protected] Bank name: Axis Bank ltd. Branch: Sacred Heart, Wanawadi Pune Thanks Sanjay Pandita Mobile: [protected]

Sir, Amount Rs 22090 Debited from my saving account dated 06.05.15 after home loan no.[protected] closing on dated 30.04.15. For refund, i have submitted application on dated 12.05.15 in servicing Delhi Branch But still i have not received cheque. So please resolve issue. Regards L B Prasad [protected]

I am Jyotirmoy Chatterjee, applied to the lichfl for the post of officer scale 1 reffering to the rrb score..bt when I was going to download the calllatter for the interview, showing that "you are not invalid user". My reg id-[protected], dob-28th oct 1988, roll no-[protected].my email id- jyotirmoy.[protected]@gmail.com. hope it will be solved very soon.

LIC Housing Finance - NOT SHOWING INTERVIEW CALL LETTER OFFICE ASSISTANT LIC HFL I Murali krishna submmited your online application form LIC HFL (office assistant post) from AP state. I have scored in RRB III (Office Assistant) 149/ 200 but when i am entering my registration no and password it is showing that you are not a valid user. Registration No - [protected] Roll No - [protected] Password - UW6A63HF Email Id ma.ponting.[protected]@gmail.com mobile number [protected]

This is with regards to the housing loan applied in your esteemed organisation at palakkad branch Kerala. It is an application for take over loan at HDFC. I had applied for in the month of February and the process of documentation started at the march. I submitted all the documents required as requested by them. With lot of pain I would say the process was so slow that the loan sanctioned at 17th April after repeated calls to the branch and to the agent. I was charged Rs.1147 as the processing fee and the agent Mr. Hemanandan Prabhu asked Rs.2200 cash for advocate fee for the report. After producing all the documents and taking all the painrequest yogot a call from the branch after a month on my 18th asking again that I have to produce encumbrance certificate, which was a clear miss from the agent and the staffs at the palakkad branch. It almost will take two weeks time for to get the certificate after applying which will make delay to get the loan amount. I was forced to cancel the loan application for further processing. This clearly shows the ineffeciency of branch and the agent which has made delay in whole processing and have restricted me from applying loan from anywhere else. I would request you to take action on this and help me to get the amount spent by me on this else I will be forced to mail human rights commission and RBI on this.

I Karanveer Singh, submmited your online application form LIC HFL (office assistant post). I have scored in RRB III (Office Assistant) 164 / 200 but when i am entering my registration no and password it is showing that you are not a valid user. you have taken the fees and also submitted my online application form. Then what is reason behind this. Name - Karanveer Singh Post Applied - Office Assistant (Delhi) Registration No - [protected] Roll No - [protected] Password - T6W9DYN5 Email Id - [protected]@gmail.com

I am unable to log in into my registered ID from last 2 months which I have been using since long time. My policy no. is Policy no.[protected], DoB: 13/03/1981, Premium Rs 2490 Qtrly, mail: [protected]@gmail.com / [protected]@rediffmail.com, Mob: [protected] / [protected] . Kindly help.

This is Penumasta Ranga Raju has made a Insurance Policy in LIC od India bearing the policy number[protected]. As I have lost my Policy Bond while changing my rental house to own house. Regarding this I have made so many requests to LIC of India to issue me the Duplicate Bond for the same mentioned above. Recently I have made the payment for issue of Duplicate bond at Guntur CB-I branch on[protected], bearing the Transaction number 5693 and bill number 1715068.. for INR 75/-. But there is no proper response from the so called company, i.e. LIC of India. Hence I request you to take this as my complaint and do me the justice and favour.

Policy No.[protected] Kindly update my e-mail address as [protected]@gmail.com, insted of [protected]@firstam.com Please note, I have forgot my user id and password, hence unable to login. Request yourself to send my user id and password to my new e-mail address enable me to get my premium receipts & not able pay Premium of LIC also. Note: currently [protected]@firstam.com is blocked, due to that i can't able to get any mails and Requests from this mail. Thanking You, Chiranjeevi. M

Prasanna Simha to k.[protected]@lichousing.com, n.[protected]@lichousing.com Respected Sir/Madam, I PRASANNA N, Sr Manager, BEML Ltd, LICHFL A/c no:[protected], had availed the housing loan of Rs.10 lakhs, from your esteemed organization LICHFL, 15/1HAYES CENTRE, 1ST FLOOR, HAYES ROAD.BANGALORE 560025. I was given the cheque No 072730, dated 31.3.2015 for application no [protected] on 4.4.2015, and after presenting it to bank it was credited to my S/B A/C on 10.10.2015. I received a sms on 7.4.2015 stating that through ECS Rs.2767/- will be presented, but again i received a sms on 15.4.2015 that this has bounced, even though my S/B A/C HAD MORE THAN 10 LAKHS IN CREDIT. Later on i again received a sms on 25.4.2015, to pay Rs.2986/- i.e with interest, for no fault of mine i paid Rs.3000/- through cheque NO: 120073.personally in your office staff and told not do so in future. But still today the EMI AMOUNT OF Rs.13500/- is not deducted from my account, even though sms alert by your organization was received on 6.5.2015 stating it will be deducted on 10.5.2015. I HAVE GIVEN MY ECS FORM DULY SIGNED FROM THE BANK ON 19/03/15 I am afraid like last time i have to cough up more money for no fault of mine. kindly address my problem and sort it out at the eariliest and oblize. thanking you. yours faithfully Prasanna.N LICHFL A/c no:[protected]

Dear Customer Care, I did the below mentioned transaction for LIC payment as dt on 19th May, which has been not completed. But the amount has been deducted. Kindly refund the amount as given transaction. Detail as below. As requested by you, please note that the following SALE has been processed by IDBI Bank - Eazy2Pay Payment Gateway : Merchant Name: Life Insurance Corporatio Merchant Ref Number: 01859132 Payment Amount: Rs. 1003.47 Payment Date: Tue May 19 18:54:36 GMT+05:30 2015 Card Used: XXXX XXXX XXXX 2002 Transaction Identification Number:[protected] Thanks & Regards, Bal Krishan

Dear Sir, A home loan of Rs. 34, 40, 000/- was sanctioned by LICHFL in March 2013 vide account no.[protected]. As per the interest rate of 10.25% an EMI of Rs. 35007/- was fixed and is being deducted since then. All of a sudden LICHFL increased the interest rate to 11.75% and EMI Rs. 37887/- from April 2015 without any intimation to me. On enquiry over telephone here at C.R. Avenue Kolkata Branch ( ph no. 22136107/[protected], most of the time nobody is found available in the office and after a repeated try, not explaining the reasons properly. I am practically helpless and feeling as cheated. LICHFL has also not sent me the revised loan sanction order till date. At the time of processing of loan, representative of LICHFL was very cordial and visited so many times to my place. But now nobody is responding. How a govt body can function like this? It is disgraceful for organisation. Please help me out from this pathetic situation. Thanks Satyabrata Banerjee Dy. Chief Engineer (Civil) Damodar Valley Corporation DVC Towers, VIP Road Kolkata-700054 Phone-[protected] [protected]@yahoo.co.in satyabrata.[protected]@dvc.gov.in

LIC Police no.[protected] Please update my email address and communication address- email-:ajay.[protected]@gmail.com communication address-Ajay jaiswal C/O Zensar Technologies, Zensar Knowledge Park, Kharadi, Plot #4, MIDC, PUNE 411014 and If possible please provide me status of my police.