Life Insurance Corporation of India [LIC] Complaints & Reviews

A home loan of Rs. 34.40 Lakh was sanctioned by LICHFL for me in January, 2013 at an interest rate of 10.50% with an EMI of Rs. 35007/-. After two years of fixed rate of interest, they suddenly increased the interest rate (as floating) to 11.75% with an EMI of Rs. 37887/- 9 an increase of Rs. 2880/-). I am not in a position to afford such a high EMI and want to transfer my loan to other financial institutions/banks. For the purpose an application with a service charge was submitted by me to LICHFL on 09.06.15 for want of a list of document under their possession and a certificate of balance outstanding amount to be paid to LICHFL during pre-payment. But after repeated pursuation and requests, I am yet to receive any ducument from LICHFL even after one month of submission of my application. In the mean time they have received one more EMI from me on 07.07.15. It is a tremendous harassment and not at all desirable from a govt. body like LICHFL. I request to please look into the matter at the earliest.

My survaival benifit of policy no[protected] was due on 5-7-2015 form your chander nager (ashiyana) kanpur raod lucknow sms form lic was recieved by me by sms on[protected] .i previously sumited NEFT mandate on my all policy. i am sorry to inforam you your good self as at i have not recieved survaival benifit not only this much i have requested to your senior Deivisional maneger hazrat ganj lucknow on[protected] and copy endorsed to your ashiyana lucknow baranch .I am also inform you working proceducor of your ashiyana baranch that survaival benifit of the above policy due on 5-7-2011 and the cheque of the same was despatched on[protected] my father SHRI S D SAXENA has requested his to policy form ashiyana to hazart ganj baranch due to not deposit of intrest of loan by hazrat ganj and janki puram baranch your ashiyana baranch is about 20 km form my residence .My father three times visited to ashiyana after that the transfer made by ashiyana branch . I request your good self to look into the matter and take action for early payment. THANKING YOU ANUBHAV SAXENA S?O SHRI S D SAXENA 538 KA / 126-1 TREVENI NAGER SITA PUR RAOD LUCKNOW MO NO [protected], [protected] TO SHRI VINOD KURIL PRADESHIK PRABENDHAK

I send many Time but not solve my this My Branch 888 Goregaon (E), Mumbai Agency code 01390 email id: [protected]@yahoo.com

Retired from Maduracoats Muddurai in1989. Annuity no pgs 5779. I have not received payment in my S B a/c [protected] at Shanti colony branch of SBI from April 2015. I shifted my residence from Chennai to Hyderabad and at present in U S till November 2015. Hence will not be able to call on you personally. Please arrange to make the payment at the earliest and oblige Regards L.S.Balasubramanian PGS5779

Respected sir/madam, I and my late husband Avijit Sarkar commenced a Jeevan Sathi Policy of the L.I.C on the 28th of March, 2001. The policy was about to mature on the 28th of March, 2015 and I was to receive 50000 rupees without any premium. The policy was based on the criterion of Accidental benefit. But till today even after a hard toil of almost 4 months, I have not received the amount. I would like to draw the attention of the concerned authorities to free me of the impasse. The policy number is[protected] Yours sincerely. Soma Sarkar

I have a loan in LICHFL, I have chosed 3 years fixed interest and after 4th Year it will move to floating interest rate. During fixed interest period, they gave the interest rate as 10.75 and now they are moving this to floating interesrt rate of 11.75. As per RBI regulations, all the banks are now decreasing the interest rate but LIC is increasing the interest rate.

:Return of Documents, Customer Type :Existing, ApplicationLoanNo :[protected], AreaOffice :BX, Details :i am your pre existing customer.i have completed your due amount with interest on 20/03/2015 as per your norms document should be returned with in 3o days.after all this i have visited your branch many times which is 120 km far from my home but after all your staff not giving any valuable answer.

Dear Sir, I am holding Policy No.[protected] under Pension Plan Jeevan Suraksha Option F I had been getting pension every quarter amounting to Rs. 311. The pension was credited to my Saving Bank Account No.[protected] United Bank of India Kamla Nagar Delhi110007 It is to bring to your kind notice that I have not been getting pension in the Bank since April 2015 Kindly look into the matter and do the needful. It is also to request you to change my address in your records as under Dr Neelima Kapoor B-4/33 Azad Apartments Sri Aurobindo Marg, New Delhi -110016 Mobile:- [protected], [protected] (R[protected] Email:- [protected]@yahoo.com [protected]@yahoo.com Thanking you Dr Neelima Kapoor

The life insurance policy no[protected] with Branch code 12b under my angeney was my father late .Ram Pragat Pandey in road accident in date 18/08/2009 in my mother in nominein in all the document of Branch 12b in submitted by Lic branch 12b my Father is. Lic agent code 71370111 in B.M club member were not paid in DAB benefit form herself as the allignee had expired I strongly look up the matter with the concerned Branch as the amount should be paid to the Sm./sheela Devi threr has been no further effart or carreebendent by Lic of India .thanks a lot Email id [protected]@gmail.com Mob - [protected]

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Insurance regulatory and development authority
Parishrama bhavan, 3rd floor, basheerbagh, hyderabad: 500 004
Policy holder complaints registration form
(Separate forms to be used for each complaint)
1. Name of the complainant: ____deepanker mahajan_______________________
2. Address of the complainant: __2603 / 16 faridabad 121002_________________________
___________________________
____________________________
3. E - mail / telephone / fax : [protected]@gmail.com_________________________
____________________________
_____________________________
4. Whether individual / company: individual
(Please tick)
Individual 􀂅 company / other entities 􀂅
5. Name of the insurance company:__lic of india_________________________
6. Address of the servicing office / branch with office code (If available) :
____br code 124__bapu sadan sat nagar guru ravi das marg karol bagh new delhi__________________________________
________________________________________
________________________________________
7. Policy number / proposal deposit number:no[protected] dtd 6 / 2 / 06 for rs 5. 00 lacs -
8. Nature of complaint: (Please tick)
Life
Non - life
Policy related
Policy related
Non - receipt of policy - bond non receipt of original bond after endorsment
Fire insurance
Non - revival of lapsed policies
Marine insurance
Transfer of policy from one branch to another
Motor insurance
(1) non - refund of proposal deposit.
Health insurance
(2) wrong plan and term allotted
(A) against company
(3) adjustment of premium
(B) against tpa
Cancellation of policy
Other misc insurance
Issue of duplicate policy
Non - settlement of claim
Alterations in policy
Fire insurance
Nomination / assignment of policies
Marine insurance
Claim related
Motor insurance
Non - payment of surrender value
Health insurance
Correct surrender value not paid
(A) against company
Non - settlement of maturity payment
(B) against tpa
2
Non - payment of claim
Other misc insurance
Non - payment of annuities
Repudiation of claim / dispute in quantum
Repudiation of claim
Fire insurance
Agent related
Marine insurance
Others
Motor insurance
Health insurance
A) against company
B) against tpa
Other misc insurance
Others
9. Claim no:______________________________
10. Details of complaint (Including details of document copies attached) :
___the subject policy was taken o n 6 / 2 / 06 on the life of deepanker mahajan for rs 5. 00 lacs. An amount of rs 50000 / - was due in feb 2015 and lic office has called for the details of the bank account as well the original bond and acccording the same was submitted / sent. The amount of rs 50000 / - was credited to the account of deepanker mahajan but orginal bond has not been returned back. In this connection several letters dtd 26 / 04 / 14, 31 / 07 / 14, 26 / 09 / 14, 12 / 11 / 14, and 23 / 03 / 15 has not been replied by lic office nor acknowledged. A complaint was also sent to irda and also mails were sent to irda but no reply from any of the above. The premium is regularlyy being paid. But policy not yet received despite repeated follow up as above. Kindly take up for return of the original bond for claiming further amount and also at the time of maturity it is required. _______________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
_______________________________________________________
_______________________________________________________
Signature
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(For office - use)
I. Referral / reply information:
Referral date (To companies) :______________________________________________
Reply dates (To complainant) :____________________________________________________________
Ii. Status: pending / closed / re - opened.
Iii. Previous ref no:____________________________________________
(In case reopened)
Iv. Remarks:___________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
V. Complaint disposed of to the satisfaction of complainant: yes / no
Vi. Complaint justified: yes / no

प्रिय सर । आप से निवेदन है कि अजय कुमार यादव policy number[protected] जन्म तिथि[protected] policy लेने की तारीख[protected] हैं आज तक हमें इस का BOUND नहीं प्राप्त हुआ है जब हम agent से इसके बारे में पूछताछ है तो वह कई बहाने बनाते हैं कभी कहते हैं कि एक महीने के बाद दिला देगें लेकिन 3 साल कहते हो गया लेकिन आज तक नहीं प्राप्त हुआ प्रार्थी अजय कुमार यादव Policy number[protected] जन्म की तिथि[protected] Agent number 08012232 Do .0006756

Hi LIC team, I an unable to pay the policy premium as I missed to pay it last month. Please suggest and do the needful as it is going in further delay due to it. The policy number is[protected] for your reference and do the needful. Thanks, Pooja Sharma

Respected Sir/Madam., My late husband Avijit Sarkar invested into the Jeevan Saathi Policy with me Soma Sarkar on 28 March, 2000 A.D. He passed away on April, 2001. I was to about to receive the accidental benefit amount of Rs. 50000 as it was to mature on 28/03/2015. But even after 3 months of endeavours to get my rightly earned money, the L.I.C authorities seems to absolutely indifferent to my cause and they seem to have enrolled themselves in some sort of deafening hibernation. My policy number is[protected]. Please free me of the harassment I have been facing at a time when I need to invest the most into my only child's educational career. Yours sincerely, Soma Sarkar

My son Vineet Agrawal drawn a single Premium Policy for Rs. 30000/- from LIC, Salt Lake Branch, CF 335, Sector - 1, Salt lake City Kolkata - 700064 on 09.02.2011. All of a sudden he died on 22.11.2013. I as a nominee visited the LIC office, Sector - 1 on 07.01.2014 for Claim Forms and other formalities. After a long waiting, I received claim forms from the dealing official Mrs. Madhuri Mukherjee. There were so many formalities. I again visited the office with all the documents like Death Cert., Original Policy Bond, Original claim form completely filled in including leave record of the deceased, Suppl.Post Mortem Report, Xerox copy of my Pass Book and other supporting documents on 12.06.2015. Again I could not meet the same dealing official that's why I met the Branch Manager and requested him to receive the forms. Branch Manager checked all the documents and verified with original and asked me to deposit the same on the receiving counter. I deposited the forms and in turn received a receipt on form no. KSDO/OS/118. I received a letter dated 13.06.2015 from the office that form submitted by me was incomplete. I surprised to note that the BM advised me after proper scrutiny to deposit the form on the counter, then how the form was incomplete. For the reply, I written a letter to the Branch for apprising me details. Again I received a letter dated 25.06.2015 from the office without explaining my queries raised in my letter dated 20.06.15. I am resident of Patna and it is not possible for me to visit office regularly. I think that office is harassing me and I need relief, that's why this complaint against the Dealing official and the Office. Birendra Kumar Agrawal, Near BMDCH, RPS More, Raghunath Path, Bailey Road, Patna - 801503

Dear sir, Policy no.S[protected] date of opening: 18.05.1979, date of maturity: 28.5.2014 S.D.Balakrishna - LIC of India, Mysore, karnataka The captioned policy was matured for payment on 28.05.2014. All the premiums have been deducted from my salary and remitted to the concerned LIC branch reguarly. On maturity, I have approached the KG Road branch of LIC of India at Bangalore. They have informed me that the date of maturity of the policy is mentioned as 28.5.2011 and the amount payable to me is as on 28.5.2011 even though the policy clearly states that the date of maturity is 28.5.2014. I have not received any intimation from LIC in this regard since 28.5.2011. Also, the LIC has accepted the premiums upto 28.4.2014. I have given an application to KG road Branch of LIC for rectification and payment of maturity. Even after one year they have failed to settle the issue. I have later approached the Divisional Manager, Divisional Office, Mysore on 28th of May 2014 for settlement of the issue. But my request has not been responded so far. I have also approached the grivience redressal offices of LIC and also ombudsman through e mail for which I have not received any reply so far I, therefore, request you for immediate settlement of the policy on the following lines.

My Home Loan Account Number is[protected] The Loan sanction date was Apr 17 2013 with 10% fixed for 2 years. Now after the completion of 2 year period the rate is increased to 11.75% without any intimation when RBI has reduced its lending rate and insisting other financiers to reduce home loan rates. Many banks are offering 9.85% for the transfer of home loan. When I wrote to LICHFL asking for increase in interest rate, there is no response from them.

Hi, My name is Rohit Banga Today (3rd of July 2015) i have paid my LIC premium of Rs. 2034.68 (Policy number[protected] using Syndicat Bank Debit Visa Debit Card through IDBI Bank - Eazy2pay Payment gateway Merchant Name: Life Insurance Corporatio Merchant Ref Number: 03578947 (Transaction Identification Number:[protected] I have received the mail communication from [protected]@pg.eazy2pay.com for the successful payment but the amount is not yet credited to LIC and I have not received any mail confirmation from LIC for the receipt of payment. Also when i checked for the Premium paid online certificate in LIC it showing that 'No premium is paid by you. Kindly do the needful Rohit Banga

I Dr. Md Abu Masud Ansari have taken home loan from LIC Housing Finance Limite Patna(L/A No[protected], File No [protected], customer No.[protected] since Dec. 2011.I am repaying all premiums regularly.I am in need of List of documents(L.O.D), and Force closure coation. I had applied for the same in office in march 2015.They have not issued the document as yet. I contacted the office numbers provided [protected] almost 25-30 times on different occasions, everytime they say document has not reached at office(from back office).I tried to contact Area manager ([protected]).Initially his reply was, "he is busy call some other time".I wrote him mails too, but no reply.Now he says he has been transferred to some other office, he denies to give new officers cell. no.I am in severe mental agony with the conduct and the functioning of this office.I satay in Delhi because i work here.Kindly i request you to do the needful as i am paying around 3500 more interest in this institution for my home loan per month than home loan available in the market.

श्री मान मेरे इस खाते में मैंने नया मकान बनाने का ऋण लिया था लेकिन आपके यहाँ मकान नवीनीकरण ऋण से नामांकित कर दिया जिससे मुझे आयकर में गृह ऋण की छुट नहीं मिल रही ह पिछले मार्च 2015 से में आपके जयपुर office को बारबार लिख रहा हु लेकिन वो कहते ह की हमने मुंबई ऑफिस भेज रखा ह लेकिन पिछले 4 माह में कुछ भी नहीं हुआ ह अतः आपसे निवेदन ह की आप मेरा यह काम करवाकर रहत पर्दान करे सुखदेव बाबर विकास अधिकारी lic ऑफ़ इंडिया साख सीकर राजस्थान mo no [protected] email [protected]@gmail.com

I have been receiving annuity amount of Rs 3508/- for the P&Gs policy ( Annuity No: 011M[protected] Policy No: 320038) till May-2015. I have not received this amount since June-2015. I would like to know the reason why this amount has suddenly stopped?