Life Insurance Corporation of India [LIC] Complaints & Reviews

Dear Sir, I am holding Policy No.[protected] under Pension Plan Jeevan Suraksha Option F I had been getting pension every quarter amounting to Rs. 311. The pension was credited to my Saving Bank Account No.[protected] United Bank of India Kamla Nagar Delhi110007 It is to bring to your kind notice that I have not been getting pension in the Bank since April 2015 Kindly look into the matter and do the needful. It is also to request you to change my address in your records as under Dr Neelima Kapoor B-4/33 Azad Apartments Sri Aurobindo Marg, New Delhi -110016 Mobile:- [protected], [protected] (R[protected] Email:- [protected]@yahoo.com [protected]@yahoo.com Thanking you Dr Neelima Kapoor

The life insurance policy no[protected] with Branch code 12b under my angeney was my father late .Ram Pragat Pandey in road accident in date 18/08/2009 in my mother in nominein in all the document of Branch 12b in submitted by Lic branch 12b my Father is. Lic agent code 71370111 in B.M club member were not paid in DAB benefit form herself as the allignee had expired I strongly look up the matter with the concerned Branch as the amount should be paid to the Sm./sheela Devi threr has been no further effart or carreebendent by Lic of India .thanks a lot Email id [protected]@gmail.com Mob - [protected]

1
Insurance regulatory and development authority
Parishrama bhavan, 3rd floor, basheerbagh, hyderabad: 500 004
Policy holder complaints registration form
(Separate forms to be used for each complaint)
1. Name of the complainant: ____deepanker mahajan_______________________
2. Address of the complainant: __2603 / 16 faridabad 121002_________________________
___________________________
____________________________
3. E - mail / telephone / fax : [protected]@gmail.com_________________________
____________________________
_____________________________
4. Whether individual / company: individual
(Please tick)
Individual 􀂅 company / other entities 􀂅
5. Name of the insurance company:__lic of india_________________________
6. Address of the servicing office / branch with office code (If available) :
____br code 124__bapu sadan sat nagar guru ravi das marg karol bagh new delhi__________________________________
________________________________________
________________________________________
7. Policy number / proposal deposit number:no[protected] dtd 6 / 2 / 06 for rs 5. 00 lacs -
8. Nature of complaint: (Please tick)
Life
Non - life
Policy related
Policy related
Non - receipt of policy - bond non receipt of original bond after endorsment
Fire insurance
Non - revival of lapsed policies
Marine insurance
Transfer of policy from one branch to another
Motor insurance
(1) non - refund of proposal deposit.
Health insurance
(2) wrong plan and term allotted
(A) against company
(3) adjustment of premium
(B) against tpa
Cancellation of policy
Other misc insurance
Issue of duplicate policy
Non - settlement of claim
Alterations in policy
Fire insurance
Nomination / assignment of policies
Marine insurance
Claim related
Motor insurance
Non - payment of surrender value
Health insurance
Correct surrender value not paid
(A) against company
Non - settlement of maturity payment
(B) against tpa
2
Non - payment of claim
Other misc insurance
Non - payment of annuities
Repudiation of claim / dispute in quantum
Repudiation of claim
Fire insurance
Agent related
Marine insurance
Others
Motor insurance
Health insurance
A) against company
B) against tpa
Other misc insurance
Others
9. Claim no:______________________________
10. Details of complaint (Including details of document copies attached) :
___the subject policy was taken o n 6 / 2 / 06 on the life of deepanker mahajan for rs 5. 00 lacs. An amount of rs 50000 / - was due in feb 2015 and lic office has called for the details of the bank account as well the original bond and acccording the same was submitted / sent. The amount of rs 50000 / - was credited to the account of deepanker mahajan but orginal bond has not been returned back. In this connection several letters dtd 26 / 04 / 14, 31 / 07 / 14, 26 / 09 / 14, 12 / 11 / 14, and 23 / 03 / 15 has not been replied by lic office nor acknowledged. A complaint was also sent to irda and also mails were sent to irda but no reply from any of the above. The premium is regularlyy being paid. But policy not yet received despite repeated follow up as above. Kindly take up for return of the original bond for claiming further amount and also at the time of maturity it is required. _______________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
_______________________________________________________
_______________________________________________________
Signature
3
(For office - use)
I. Referral / reply information:
Referral date (To companies) :______________________________________________
Reply dates (To complainant) :____________________________________________________________
Ii. Status: pending / closed / re - opened.
Iii. Previous ref no:____________________________________________
(In case reopened)
Iv. Remarks:___________________________________________________
______________________________________________________________
______________________________________________________________
______________________________________________________________
V. Complaint disposed of to the satisfaction of complainant: yes / no
Vi. Complaint justified: yes / no

प्रिय सर । आप से निवेदन है कि अजय कुमार यादव policy number[protected] जन्म तिथि[protected] policy लेने की तारीख[protected] हैं आज तक हमें इस का BOUND नहीं प्राप्त हुआ है जब हम agent से इसके बारे में पूछताछ है तो वह कई बहाने बनाते हैं कभी कहते हैं कि एक महीने के बाद दिला देगें लेकिन 3 साल कहते हो गया लेकिन आज तक नहीं प्राप्त हुआ प्रार्थी अजय कुमार यादव Policy number[protected] जन्म की तिथि[protected] Agent number 08012232 Do .0006756

Hi LIC team, I an unable to pay the policy premium as I missed to pay it last month. Please suggest and do the needful as it is going in further delay due to it. The policy number is[protected] for your reference and do the needful. Thanks, Pooja Sharma

Respected Sir/Madam., My late husband Avijit Sarkar invested into the Jeevan Saathi Policy with me Soma Sarkar on 28 March, 2000 A.D. He passed away on April, 2001. I was to about to receive the accidental benefit amount of Rs. 50000 as it was to mature on 28/03/2015. But even after 3 months of endeavours to get my rightly earned money, the L.I.C authorities seems to absolutely indifferent to my cause and they seem to have enrolled themselves in some sort of deafening hibernation. My policy number is[protected]. Please free me of the harassment I have been facing at a time when I need to invest the most into my only child's educational career. Yours sincerely, Soma Sarkar

My son Vineet Agrawal drawn a single Premium Policy for Rs. 30000/- from LIC, Salt Lake Branch, CF 335, Sector - 1, Salt lake City Kolkata - 700064 on 09.02.2011. All of a sudden he died on 22.11.2013. I as a nominee visited the LIC office, Sector - 1 on 07.01.2014 for Claim Forms and other formalities. After a long waiting, I received claim forms from the dealing official Mrs. Madhuri Mukherjee. There were so many formalities. I again visited the office with all the documents like Death Cert., Original Policy Bond, Original claim form completely filled in including leave record of the deceased, Suppl.Post Mortem Report, Xerox copy of my Pass Book and other supporting documents on 12.06.2015. Again I could not meet the same dealing official that's why I met the Branch Manager and requested him to receive the forms. Branch Manager checked all the documents and verified with original and asked me to deposit the same on the receiving counter. I deposited the forms and in turn received a receipt on form no. KSDO/OS/118. I received a letter dated 13.06.2015 from the office that form submitted by me was incomplete. I surprised to note that the BM advised me after proper scrutiny to deposit the form on the counter, then how the form was incomplete. For the reply, I written a letter to the Branch for apprising me details. Again I received a letter dated 25.06.2015 from the office without explaining my queries raised in my letter dated 20.06.15. I am resident of Patna and it is not possible for me to visit office regularly. I think that office is harassing me and I need relief, that's why this complaint against the Dealing official and the Office. Birendra Kumar Agrawal, Near BMDCH, RPS More, Raghunath Path, Bailey Road, Patna - 801503

Dear sir, Policy no.S[protected] date of opening: 18.05.1979, date of maturity: 28.5.2014 S.D.Balakrishna - LIC of India, Mysore, karnataka The captioned policy was matured for payment on 28.05.2014. All the premiums have been deducted from my salary and remitted to the concerned LIC branch reguarly. On maturity, I have approached the KG Road branch of LIC of India at Bangalore. They have informed me that the date of maturity of the policy is mentioned as 28.5.2011 and the amount payable to me is as on 28.5.2011 even though the policy clearly states that the date of maturity is 28.5.2014. I have not received any intimation from LIC in this regard since 28.5.2011. Also, the LIC has accepted the premiums upto 28.4.2014. I have given an application to KG road Branch of LIC for rectification and payment of maturity. Even after one year they have failed to settle the issue. I have later approached the Divisional Manager, Divisional Office, Mysore on 28th of May 2014 for settlement of the issue. But my request has not been responded so far. I have also approached the grivience redressal offices of LIC and also ombudsman through e mail for which I have not received any reply so far I, therefore, request you for immediate settlement of the policy on the following lines.

My Home Loan Account Number is[protected] The Loan sanction date was Apr 17 2013 with 10% fixed for 2 years. Now after the completion of 2 year period the rate is increased to 11.75% without any intimation when RBI has reduced its lending rate and insisting other financiers to reduce home loan rates. Many banks are offering 9.85% for the transfer of home loan. When I wrote to LICHFL asking for increase in interest rate, there is no response from them.

Hi, My name is Rohit Banga Today (3rd of July 2015) i have paid my LIC premium of Rs. 2034.68 (Policy number[protected] using Syndicat Bank Debit Visa Debit Card through IDBI Bank - Eazy2pay Payment gateway Merchant Name: Life Insurance Corporatio Merchant Ref Number: 03578947 (Transaction Identification Number:[protected] I have received the mail communication from [protected]@pg.eazy2pay.com for the successful payment but the amount is not yet credited to LIC and I have not received any mail confirmation from LIC for the receipt of payment. Also when i checked for the Premium paid online certificate in LIC it showing that 'No premium is paid by you. Kindly do the needful Rohit Banga

I Dr. Md Abu Masud Ansari have taken home loan from LIC Housing Finance Limite Patna(L/A No[protected], File No [protected], customer No.[protected] since Dec. 2011.I am repaying all premiums regularly.I am in need of List of documents(L.O.D), and Force closure coation. I had applied for the same in office in march 2015.They have not issued the document as yet. I contacted the office numbers provided [protected] almost 25-30 times on different occasions, everytime they say document has not reached at office(from back office).I tried to contact Area manager ([protected]).Initially his reply was, "he is busy call some other time".I wrote him mails too, but no reply.Now he says he has been transferred to some other office, he denies to give new officers cell. no.I am in severe mental agony with the conduct and the functioning of this office.I satay in Delhi because i work here.Kindly i request you to do the needful as i am paying around 3500 more interest in this institution for my home loan per month than home loan available in the market.

श्री मान मेरे इस खाते में मैंने नया मकान बनाने का ऋण लिया था लेकिन आपके यहाँ मकान नवीनीकरण ऋण से नामांकित कर दिया जिससे मुझे आयकर में गृह ऋण की छुट नहीं मिल रही ह पिछले मार्च 2015 से में आपके जयपुर office को बारबार लिख रहा हु लेकिन वो कहते ह की हमने मुंबई ऑफिस भेज रखा ह लेकिन पिछले 4 माह में कुछ भी नहीं हुआ ह अतः आपसे निवेदन ह की आप मेरा यह काम करवाकर रहत पर्दान करे सुखदेव बाबर विकास अधिकारी lic ऑफ़ इंडिया साख सीकर राजस्थान mo no [protected] email [protected]@gmail.com

I have been receiving annuity amount of Rs 3508/- for the P&Gs policy ( Annuity No: 011M[protected] Policy No: 320038) till May-2015. I have not received this amount since June-2015. I would like to know the reason why this amount has suddenly stopped?

I have paid the premium amount of Rs. 3062/- using net banking, amount is debited from my account, but premium payment receipt is not generated. Premium calendar also shows that need to pay the amount. My policy no:[protected]. Jeevan Saral

Dear Sir, I am an LIC policy holder and had registered for the online acc and used to pay my premium through online. My policy numbers are[protected] and[protected] I had used my company email id: [protected]@yahoo-inc.com for the registration. Now I had left the company and my id is not accessible and I forgot password. When I tried to change the password, it says its send to my registered email id. Please update my email ID to "[protected]@gmail.com" from old email id and help me regenerate the password. I have not paid the balance premium from 1-2 years and I want to pay all of them by seeing my dues in it. Please help ASAP. Thanks, Pradeep.K

I had submitted preparing prepayment cheque of amount 125000 towards my home loan ac. No.[protected]on 1st June 2015. My amount got deducted from my account on 22 June 2015 with cheque no.484207. But still it didn't got added against my loan account. I'm calling to LIC PIMPRI OFFICE & discussed with Area Manager Mr. SHYAM GOWANE. But no action taken yet. I am losing my money as wel as its interest. Please help.

My aged mother, who is over 82 years had submitted a claim under my late father's LIC policy No[protected] in October 2014. Despite several personal visits to LIC office City branch, Himayatnagar in Hyderabad and being assured that the claim will be honoured "soon" absolutely no action has been taken. She is now bedridden and can no longer run pillar to post trying to chase up your inept officials. I am appalled by your inhumane treatment to a senior citizen who is as it is dealing with the trauma of losing her husband. She does not need any more grief from LIC. Can you please resolve this issue urgently? Thank you.

Respected Sir/Madam, I am here to inform you that myself MIR ASFARUL HAQUE having home loan a/c. no.[protected] at area office Kolkata North. I have applied request for List Of Document on 16/05/2015 same has been attached herewith. On 28/05/2015 I have received list of document which is incomplete (exclude Possession Letter, 2 nos money receipt, Original deed of conveyance etc.). I have noticed & same conveyed to branch accountant Mr. Amit Kumar. After long time conversation he has given date 16/06/2015 as LICHFL rule is to give document within 30 days. I have followed up several times at area office manager as well as regional office mr. Pankaj kumar pandey but till today problem could not solved from LIC Housing Finance side. Today again I visited area office & meet manager mr. Sumon mitra & asked him to give tentative date of getting the complete List of document but he is not willing to give any date in written only verbally he promise he will solve the issue as soon as possible. Today I have given an application he has received & confirm that the issue will be looked into on most urgent basis to resolve the same with signature & seal. I also here to inform you that I have processed takeover of this loan and am in charge from both the institutions. I am ready with outstanding amount 18, 12, 031.00 as on 30th june from 5th of june 2015 but due your problem I am unable to close your loan & has to pay interest . You have to bear this interest from 5th june 2015 as because this is your fault. As it is due more than one month I can only wait for 1-2 days for your upmost reply if not so I will escalate this matter to RBI and also consumer forum. Your valuable reply with date of receiving LOD is very helpful to me.

I, Varanganti Yellaiah, LIC agent of Warangal Branch-II with agency code number 52268G and my D.O code number 15668. I forgotten my agent portal ID and password. Please send my portal ID and password to my email ID [protected]@gmail.com Thanking you sir,

Today My Father, Shree Ram Pratap Singh who is working in LICI as HGA at DBO, Civil Lines, Allahabad was carrying his mobile numbered [protected].Before entering to the Office Lift the mobile was with him. But as he came out of the lift and moved towards his office he experienced that his mobile was not with him.This has happened today around 10 to 10:30 am. Before moving ahead to block the SIM I thought to register the case as a proof of loss and non usage by its true customer. - S. Vikas