| Address: Jammu, Jammu and Kashmir |
Dear sir /Mam,
Refer Policy No:[protected]
Subject: Non Receipt of the payment of maturity of the policy.
Kindly Refer to my earlier mails dated 20/05/15, 21/05/15, 22/05/15, 23/05/15, 24/05/15, and 25/05/15
It is regarding policy no.[protected], that matured on[protected].
The policy bond and other required papers were submitted in time with the concerned branch.
However i have not received my payment so far.
Please note that i am already NEFT registered.
In this regard i am trying to call the executive concerned at branch 100 from last 10 days daily, where a lady picks up the phone and without listening to me says that the system is not working.
Further i had sent the mails to [protected]@licindia.com on dates 20/05/15, 21/05/15, 22/05/15, 23/05/15, 24/05/15, and 25/05/15 but surprisingly i got no response from their side.
I suppose Lic (in general)and Lic jammu (in particular)don't bother about the customers, their hard earned money and the most important being time.
I am surprised that how can lic can have dual rules for itself and the customers. If i sometimes delay the payment of premium, i am being charged late fee. However in this case lic is not paying my own money.
Kindly see into the matter and make the necessary arrangements for the payment alongwith the late fee/interest charges accured due to delay on your side.
My details are given as under,
Sanjay Pandita
S/O Shamboo Nath Pandita
Bank Account no: [protected]
Bank name: Axis Bank ltd.
Branch: Sacred Heart, Wanawadi Pune
Thanks
Sanjay Pandita
Mobile: [protected]
1. I am logging to my log in account for changing my address and my Mobile No. but its not getting changed.
2. My rate of interest is suddenly changed to 11.75% without informing me after 3 years of fixed rate.
3. I had given post paid cheques for deducting my EMI and the amount is changing every month without giving me SMS alerts resulting in bouncing of my cheques twice in consecutive months (May-June 2015)
3. I had asked for my annual statement month wise and the same could not get till date.
4. I had asked for top-up loan for furnishing my new built house in the year 2013 and the same could not get till date.
5. After awaiting for a long time for loan approval ( Birbal ki Khichdi) I had applied for personal loan from other finance companies and the agent is telling me that your file could not get process as you have applied for loan from other companies.This shows your kindness that neither I will give loan nor I will not allow you to take loan from other companies/banks(Na Mein Karunga Na kisi aur ko karne dunga).
I am very thankful to your poor and lazy service which had given me enough mental tension since 2009.
Now can you do a favour on me to unlock my file for loan approval so that I can apply from other Companies for loan further requested to change my mobile No- and my correspondence address as furnished below:-.
E [protected]@yahoo.co.in
Mob-[protected]
Address for correspondence;-
WZ-141, KH-67/11, 1st Floor, Gali No-2,
Shiv Shakti Appartments (Oppossite Gurudwara),
Sadh Nagar, Palam Colony, New Delhi-110045