Life Insurance Corporation of India [LIC] Complaints & Reviews

Reference - My Housing Loan account[protected] I had availed the housing loan in March 2014 and the Sale deed no 2506/14-15/BK-I was executed on 18.06.2014 and was handed over to LICHFL as security for the said housing loan granted to me. I have paid all the fees and charges for the same well in advance to LICHFL. I had requested to send the receipt for the EM created along with the list of documents on the registered address by registered post wide my mails dated July 23, 29th July, 21st August, 30th August, 11th September and 7th September. I did not get any reply from the LICHFL officials. The kind of post sale customer services offered by LICHFL is pathetic. Request immediate resolution to my complaint. Regards, Manoj K Marar

To- The Area Manager LIC Housing Finance Ltd. F- 2 & 3, First Floor, Above Bamboo Shoot Restaurant Sector-18, Noida Sub- Refund of my processing charge of Rs 9927/- along with interest as the home loan of Rs 18 Lakh sanctioned to me vide File No. 14614013 has not been materialized. Dated, 18th March, 2013 Sir This is to request you that earlier I have been sanctioned a home loan of Rs 18 Lakh vide file no. 14614013 for purchasing a flat bearing flat no. T-13/1202 in Amrpali La-resedentia at Noida Extension Tech Zone IV and the processing charge of the loan amounting to Rs 9927/- has already been realized by your side by encashing my cheque no. 888735 on 15.06.2011. But subsequently the disbursement of loan from your end was not done and the proposal was not materialized. Hence you are requested to refund my processing charge of Rs 9927/- along with interest. The amount can be refunded directly to my SBI Saving Account No. [protected], Branch- Hirapur, Dhanbad, IFS code No. SBIN0001670. Yours Faithfully (Kaushal Kishor Jha) SDJM, Dhanbad Mobile No. [protected]

I am a foreign national having OCI status. During my recent visit to India, LIC of India officials, designated agent in Vadodaraconvinced me to apply for LIC policies towards which approximately INR 20 lacs (exact amount can be provided on request) for four proposals advised by LIC of India representatives, have been withdrawn from the bank accounts. However, I have not received any communication nor policies at my Canadian address till date. Since it is more than a month since the monies have been withdrawn, I am worried that I have become a victim of fraud. I have written several e-mails to the official LIC of India representative and have not received any information. Please contact me at the earliest at[protected].

Respected sir/mdm LIC HFL SIR KIND FOR UR INFORMATION MY LATE. HUSBAND'S POLICY NO.[protected],[protected]. DONO POLICY K BOND APKE PAS H ACCORDING LIC KASGANJ UP, SO LIC KASGANJ WANT INFORMATION ABOUT POLICY'S BOND, FRM- RAJMALA W/O LATE J. P. SHARMA DURGA CLONY STREET NO-3 KASGANJ UP 207123 [protected]

I had applied for LIC E term Policy and a sum of Rs. 26, 798/- was received on 06/08/2014, medical was done on 15/08/2014, acknowledgment of receipt of Medical report was made on 19/08/2014. There was no further response, hence on 01/09/2014 and 15/09/2014 I wrote to LIC seeking status of policy, finally on 19/09/2014 I issued a letter cancelling my application and seeking refund. On 25/09/2014 a mail was issued by LIC to me seeking further medical tests viz CTMT etc also mentioning that TPA will contact with regard to the tests and Calicut Direct Marketing will take care of my proposal. Thereafter till date there is no further communication from either TPA or Calicut Direct Marketing or LIC Now, due to the gross negligence and deficiency in service I am no longer inclined to continue with this proposal and hence would like a refund of the amount paid by me. Thank you Yours faithfully Adv. Alex Thomas

Dear sir, I wanted to close my credit card account with LIC card and called customer care number on 16.09.14. I asked customer care executive regarding my outstanding balance to be paid as on date so credit card will be closed. I was told told outstanding amount was Rs.33018. I made the payment through SBI internet banking (Transaction ID:NEFT INB:IR47305739 dated: 16.09.14). And I was told to send a mail to query.[protected]@corpobank.co.in for cancellation of credit card and I sent mail to above mentioned mailId for cancellation of credit card. But so far I have not received a single reply from them. Today again I sent a reminder mail to same emailid, but the my mail is bouncing back. I called customer care and surprised to hear that again there is an outstanding amount of Rs.625.I am fed up of these credit card people. So request to take up the issue and close my credit card account(Credit number [protected]) at the earliest. Thanking you sir, Regards, Bheemappa Bandikeri Mob: [protected]

Sir, pl. find copy of the mail sent by me to today in connection with rude behaviour of a lady Admn.Officer. TO DT.26TH.SEP, 2014 MR.M.SATYA KUMAR, Chief Manager LIC OF INDIA, Seethammadhara, VISAKHAPATNAM Sub: Delay in processing of Claim (on discounted basis) – threatening by Admn.officer Policy no:[protected] submitted on 15.9.2014. As already informed over phone to you an hour ago, today morning I visited Seethammadhara branch at around 11am to follow up my claim as cited above. When I approached Admn.Officer Smt.P.Jayamma, she took more than half an hour just to take out my papers and said that my file is missing from the record room…I was shocked..Even though she is fully conversant with my application for pre-mature closure on ‘discounted” basis, I had to refresh her memory that she has in fact confirmed over phone that the claim amount of Rs.132742/- would be sent by NEFT to my bank account latest by Friday. When I did not receive it as on today, I felt I should remind. Instead of giving a reasonable reply for the delay, she started giving vague replies. When I insisted that I need “acknowledgement” for submission of papers including original policy bond, she reluctantly scribbled a few details and put her initial. When I insisted that I need her name and designation, she behaved very rudely and put aside my papers and said that “ your file will be sent to CRM” I can not give you any assurance”. Sir, that is when I lodged my protest for the poor state of affairs and said that she can not take me for granted, she threatened that she would call the police and lodge complaint against me for arguing with her. At that juncture an unidentified colleague of her came out of his cubicle and persuaded me to leave the office lest she would go to any length, including booking case on me under “Prevention of atrocities against SC/ST”. Sir, this is nothing but blatant use of blackmail and misuse of law of the land. As a law abiding citizen, I have my own right of expressing displeasure and grievance over inadequate service and also rude behavior of your staff. And I reserve my right to knock the doors of law if necessary. I am sure you would take up the issue in right earnest and settle my claim at the earliest. Regards. S.MADHU SUDAN VISAKHAPATNAM CELL:[protected]

my LIC HFL loan account nos. are [protected],[protected], [protected]. my registered email id is ss.[protected]@licindia.com I have registered customer portal. BUT MY LOG IN IS NOT ALLOWED. Kindly resolve . S.S.Pattanayak

Dear Sir / Madam, Jeevan Aadhar policy[protected] has been made on dated 28/09/2004 ( T. no 114) for my handicapped Daughter. During making the policy LIC agent Mr R.N.PANJA[protected] MIDNAPUR, assured our family that after the completion of policy year you will get partially amount and annuity will start to handicapped child. Policy has been enforced for payment on dated 28/09/2014, but no amount or annuity paid by LIC office, Midnapur Branch. I want to surrender the policy but LIC told us that no maturity benefit or surrender designed for this policy. If I alive upto the age of 90 and no benefit given to my mentally retarded handicapped child, then what value of this policy. Hense I request to Govt, to amend the policy for benefit of this type of policy and benefit should be given to assured.Now I am retired, money need for medical groudn of handicaped.What can i do? I can go to court? Regards, ARUN KUMAR BHOWMIK

Sir, I have today remitted the premium amount of Rs.2, 937/- on LIC policy no.[protected] in the name of Sreelatha K. But I have not received the acknowledgement. Kindly verify your records and send the acknowledgement to my e-mail account [protected]@hotmail.com at the earliest. Sreelatha K.

Sir, I have taken 15 lac housing loan from LICHFL on Feb 2010. My loan account no is [protected]. My two LIC policies were assigned to the above loan. One of this policy's matured on July 2013 and LIC received the payment seven lac ninety thousand on SEP 2013.. But the statement shows that the deduction of the above amount from principal amount was done on Feb 2014. And still now though the principal amount is quite less still they are charging same amount of interest as they used to charge before deduction. I will be thankful to you if kindly look into this matter and either you refund the extra interest they have taken from me or adjust it from principal amount. Thanking you. Thanking you. Dr Sk Abdus Salam

DEAR SIR /MADAM

GREETINGS

I have taken home lone from LICHFL for 700000 lakh rupees. I am paying my ECS in regular basic. After paying this month ECS i went to Tirupur/Tamil Nadu Office for Part Pre-close sum of Rs.65000 by Cheque. They were not accept my cheque, after long argument they took my cheque, during that time that receiving person told another staff to keep it separate, and told me, it will take two days to process. But it is been not happen till. Every time i am suffering from this particular office. As i am being in tirupur i have only option to approtch them Pls. advice what i should do in this case.

LOAN # [protected]
cheque # 033489 PNB BANK
CELL:[protected]

Dear Sir / Mam, My name is G.Jayaraj. My LICHFL Loan account number is[protected] and my application number is [protected]. Sanction Loan Amount is : 18, 00, 000. Initially when i had taken loan in December 2012, now i want statement and status of home loan and interest detail. Thanks & Regards G.Jayaraj [protected]

M/S LIC HFL Sub: Return of Policy documents( Policy No.[protected] Ref: i) Home Loan A/c [protected] ii) Their letter No.LA 14012747 Dated:- 05th Feb 2014 Dear Sir, I had fully repaid my all dues against Home Loan A/C. No. [protected] on 24th January 2014. The original documents of LIC Policy No.[protected], which were assigned in favour of LIC HFL, are to be returned after reassignment in my favour. ( Ref.:- letter No.LA 14012747 Dated:05th Feb 2014) But till date, the same has not been returned. No response to my e-mails. It is therefore requested to look in to the matter and arrange to send the same on the following address:- S.C.Vats, D-25, NCL Colony, Northern Coalfields Ltd. Jayant Project - 486890 Dist. Singrauli (M.P)

I called Bangalore office customer care No. [protected] on 20/09/2014 around 10.15 am regarding my lone details, one gentleman received the call and not introduced himself and just started asking the information with rude manner, and then he has got one more call then he asked me to hold the call for while and suddenly responded with bad manner the requested can not considered, then I told him we are the customers you can not talk with us this manner them he used some bad words and told me that customer are not god we can not listen them and he told me that, go and complaint where ever you want to complaint they can not shake me we are the supreme here and then he disconnected his call with out giving any information. Dear sir / Madam, I am your customer since last 5 years with proper payment without any dues, I really got hurt with your customer care executive behavior and he used some bad words towards customers and me and it is not accepted, please be enquiry this matter give me justice at the earliest. Expecting your valid replay at the earliest. Sudheera. BD Loan No. [protected] Mobile No. [protected]

I have created login account some time back for loan no. [protected] & forgot the password. Now my times i tried to reset the password, but never received the password reset link on my mail account. Kindly update my e-mail address to [protected]@gmail.com

Dear sir, I have paid policy premium through online net banking... my bank account debited but the payment not shown against my policy...it still shows as due... policy no. ::[protected] name ::aarav verma u/g ::kalp narain verma mob. ::[protected] the detail of bank account is as under... bank of baroda Account Number [protected] Transaction Date 17/09/14 Transaction Amount INR 2, 160.10 Transaction Type DR Transaction Description eBanking : 25291337/MBBR[protected]/LIFE therefore you may please do the needful at earliest... thnx...

Hello SIr/Mam, I'm unable to pay the premium for the policy number:[protected]. I get the message : "Premium can not be paid for this policy. Please check the policy details entered and try again.", inspite of all the information given correct, Please check with the same. Thank You, Mubassara.

Dear Sir I am the holder of Annuity No. 27589, policy No, 47987 ( Name - Bala Giridhar ), monthly pension of Rs.275/- is credited via ECS to my SB Account with SBI (Town - Dhone Branch ; Kurnool (d, t, ) ;A, P, ) every month . The pension for the months from Feb 14 to till this month is not credited. Kindly look into & do the needful. Regards Bala Giridhar Mo [protected] Email - [protected]@rediffmail, com

Its been over a month I have been receiving fake calls claiming from people that they are a part of the lic jeevan anand policy and from AID Government department. They mentioned that my policy of Rs 1, 58, 970 had matured and they need to transfer the funds. I was surprised because I didn't remember any such policy taken on my name, I was not sure if my parents had taken a policy for me. The main suspicious thing was that the number that...