| Address: Papum Pare, Arunachal Pradesh |
Sir/Madam,
It was very unfortunate to inform you that being a registered customer to your insurance, I have encountered haphazardness in dealing with my premium payment through your end recently. Sir, I want to bring to your notice that being an online customer the online lic portal does not provide e-certificate after payment for the month has been made. Besides, I deposit the premium every quarterly, I have been deducted a premium amount without any confirmation or reason on 20th October’ 2014. Also to inform you, I already made my payment for the earlier month of September’ 2014 and my next payments period stands on December’ 2014. So how the question of deduction on the month of October arise?. Please respond.
Therefore, it is my sincere request to you for verifying the record of the statement and to look into the matter as early as possible and arrange for the refund of deducted amount.
The details has been attached herewith:-
Policy No.:[protected]
Agent Code: 01359516
Latest premium paid as per due date: Ref. Reciept No.PR[protected] Date:01/09/2014 Amount-2, 685.00.
Unnecessary deduction made by lic: 20th October' 2014.
Waiting in anticipation,
(Khoda Chama)
[protected]@gmail.com
Phone no: [protected]
Feb 2, 2018
Complaint marked as Resolved ok
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
We have availed a Housing loan with LICHFL, during processing we have been asked to assign 2 LIC policies and we assigned our two policies vide no[protected] &[protected]. In 2012 September we closed the loan and got back the document on 12th November 2012. we have received the Original documents except Our 2 LIC Policies vide no[protected] &[protected] which were assigned against the loan. While inquiring they orally replied the polices will be returned shortly.
We have been in touch regularly via email / phone call for which no response have been given and till date[protected] our policies have not returned.
Please do the needful in this regard to get back our policies.
Thanking you
Devabalan.A
[protected]