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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Feb 11, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 191

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V
varanasi000123
from Varanasi, Uttar Pradesh
Jul 11, 2014
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Address: Varanasi, Uttar Pradesh

Mr. Ajay Pandey, who was expired on 04.10.2012, had taken policies of LIC as under:[protected], dated 25.06.1999 at Gyanpur Branch[protected], dated 08.05.2011 at Gyanpur Branch[protected], dated 24.05.2012 at Maldahia, Varanasi BranchHis death claim was filed on 17.12.2012 at Varanasi Mandal Office. Till date there is no response. The claimet had already submitted all requirement as they are required. Kindly Do the needful about payment.
Aug 14, 2020
Complaint marked as Resolved 
Mr. Ajay Kumar Pandey, who was expired on 04.10.2012, had taken policies of LIC as under: 1) 282357853, dated 25.06.1999 at Gyanpur Branch 2) 287936703, dated 08.05.2011 at Gyanpur Branch 3) 289035008, dated 24.05.2012 at Maldahia, Varanasi Branch His death claim was filed on 17.12.2012 at Varanasi Mandal Office through the LIC agent Mr. N.P. Pandey (9935957263). As per his suggestion necessary documents had provided to the LIC Office. The claimet had already submitted all requirement as they are required. we talk to many time to the agent he says your claim has been passed and transferred the money within 2 or three days. this commitment given by him since 6 months. Till date there is no response. Kindly Do the needful about payment. you are freely contact to me on 9454820126 or send mail on [email protected] waiting in your response TARUN PANDEY
Sep 16, 2014
Updated by varanasi000123
Mr. Ajay Kumar Pandey, who was expired on 04.10.2012, had taken policies of LIC as under:

[protected], dated 25.06.1999 at Gyanpur Branch
[protected], dated 08.05.2011 at Gyanpur Branch
[protected], dated 24.05.2012 at Maldahia, Varanasi Branch

His death claim was filed on 17.12.2012 at Varanasi Mandal Office through the LIC agent Mr. N.P. Pandey ([protected]). As per his suggestion necessary documents had provided to the LIC Office. The claimet had already submitted all requirement as they are required.

we talk to many time to the agent he says your claim has been passed and transferred the money within 2 or three days. this commitment given by him since 6 months. Till date there is no response.

Kindly Do the needful about payment. you are freely contact to me on [protected] or send mail on tarun.pandey.[protected]@gmail.com

waiting in your response

TARUN PANDEY
Hi All, the post shows Resolved, were could i see the resolution comments.
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    D
    DEBASS50
    Jul 9, 2014
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    Address: Burdwan, West Bengal

    i issued a cheque no 008566 on 09/07/2014 but i stopped the cheque on same date 09/07/2014 due to mistake in the cheque. now i want to make payment through cash but i cannot make the payment. grace period is about to en d on 12/07/2014. policy no[protected] in name subhashish roy. please make arrangement so i can make payment by 10/07/2014
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      Nitint83
      Jul 8, 2014
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      Address: Gurgaon, Haryana

      I' ve Purchased money back policy from LIC on April 2014, due some financial problem I've given cancellation request for said policy to concerned branch, so will be get cancel?, Since I've not received bond document for same, so please let me know whether my request will be processed or not or please suggests to exits from policy!
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        K
        karam.singh
        from Noida, Uttar Pradesh
        Jul 8, 2014
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        Address: Chandigarh, Punjab

        Dear Sir I was getting call on behalf of IRDA they told me i m getting bonus form IRDA Rs 2, 50, 000 for getting this bonus i have to pay security amount. I have given security amount in favour of LIC Rs.28000 and Rs.30000. after few months giving these security amount i found they cheated me they issued my policy. When i known about that i shoked they change my dob address.
        Aug 14, 2020
        Complaint marked as Resolved 
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          nirav_b999
          from Pune, Maharashtra
          Jul 7, 2014
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          Address: Mumbai City, Maharashtra

          Dear Team, This regards to my login issues with LIC Portal. I am trying from past week with correct credentials . But its not allowing me to go in and gives error "Invalid username password" . When we try to retrieve it via forget username / password. It says "required information are sent to registered email id". But the same is not received on registered email id. I also sent a mail to [protected]@licindia.com but no reply yet. Kindly do the needful on earliest. Below are my details. Name : Nirav Bhatt Policy No :[protected] Looking for positive reply ahead on earliest. Regards, Nirav Bhatt
          Aug 14, 2020
          Complaint marked as Resolved 
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Dear team, i have enrolled two policy no.[protected] &[protected] in my old mail id kumar [protected]@gmail.com. but this email id, i have closed my new mail id is [protected]@ gmail.com my user ID harshww .but ihave forget my password. you are requested to send me password in new mail id or cancel enrolled the above policies. pls inform me in new mail id. looking for positive reply ahead on earliest. Regards, Seema Prasad
          Not able to register for new login
          Not able to register for login Prabha K N policy[protected] and 09 also i am unable to pay without registeration the option which was available earlier
          I am Vijayakumari V. Pillai. Not able to register my policy No.[protected]. Kindly advise. How to register my name
          I am vidyasagar Tiwari policy no.[protected] Mobile no. [protected] not able to log in due to forgotten user id password and e-mail id, Kindly advice how to receive my user id and password. My new e-mail id is [protected]@gmail.com.
          I am T.shanmugham I already registered for past policy. But now i changed the email id. Now my mobile no. is [protected] Now i entered in to new policy no.[protected] . I want to register now but I have forgotten the old email id and password. Now emaIL ID IS [protected]@gmail.com and mobile is same [protected]

          pl help to register my policy with email id [protected]@gmail.com mobile no. [protected]
          Since morning today I am trying to make the premium payment. But the billdesk page is not loading.

          Is there a issue with the LIC portal? Is there a number to contact for IT related issue?

          -preeta
          hi, this is kavitha, since, morning i am trying to make new registration, but anable to do so.
          please help me. my email id:[protected]@gmail.com
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            D
            duttamithun
            from Gurgaon, Haryana
            Jul 3, 2014
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            Address: Jorhat, Assam

            Sir, i have paid online premium on 01/07/2014 at 10.40 pm against policy no[protected] premium-881.00 Transaction id[protected] through idbi net banking name- suresh sahu email id- [protected]@gmail.com but till today not receive premium receipt through mail. Please sir provide d receipt as early as possible
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              G
              gurujiwelfare
              from Delhi, Delhi
              Jul 2, 2014
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              Resolved

              Address: Mysore, Karnataka

              Sir, I am Radhika(name changed) . I am serving as a teacher and in part time i am lic agent with DO Mr. Divyananda. First of all, He is irregular in his job and if i want to ask anything about the policy, he will not respond to my call. He is busy in his extra income work which will come in real estate. He is not bother about his job or his superiors. Even his superiors are worried about him and not able to take action as he is related with under world activities . Please ensure that Please ensure that all his agents get good support. yours sincerely Radhika
              Aug 14, 2020
              Complaint marked as Resolved 
              Hi Rahika,

              Please give the full details of him like his Emp No, Branch, Division. We will take care of the complaint.

              Sincerely,
              LIC Manager
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                L
                lingarajj
                from Aizawl, Mizoram
                Jul 1, 2014
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                Address: Cuttack, Odisha

                Dear sir,

                I Sri Lingarj Patra and my LIC police no. is[protected] is surrounder on 09.06.14 with all required documents and promised to pay with in
                7 days but it is surprise that after lapse of more than 25 days the money not transfer to my given account so kindly help me


                Yours faithfully
                Lingaraj Patra
                Mob: [protected]
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  J
                  jayanth.balu
                  from Cuddalore, Tamil Nadu
                  Jul 1, 2014
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                  Resolved

                  Address: Cuddalore, Tamil Nadu

                  Hi:

                  My name is Jayanth, My Policy No:[protected]. I would like to pay my Quarterly due of Rs: 2056, I have tried to pay via internet banking and debit card (IDBI Bank) but I can't able to make it . The transaction Status is like this " Transaction Not Authorised". Please let me know how to proceed.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    bshouvik30
                    Jul 1, 2014
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                    Address: Kolkata, West Bengal

                    This is to inform you that I have made a LIC Policy no.[protected] on 09.09.2013, Sum Assured Rs. 50, 000/- quarterly premium Rs 560/-. Sir, I regret to inform you that my agent has not yet handed over the bond to me. Kindly look into the matter and arrange for early compliance for issuing the bond. Thanking you, Yours faithfully, Shouvik Basu. Agency Code :10899440
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      a.v. Santhosh kumar
                      from Bengaluru, Karnataka
                      Jun 30, 2014
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                      Address: Mandya, Karnataka

                      Dear Sir, I am staying in leased house but the owner of the house has taken a loan from lic. I do not know whether he is paying emi or not. but my doubt is when our house is aquired by lic but owner not paid the leased amount. What would be the procedure? will i get the leased amount when owner not paid. REgards Santhosh
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                        P
                        Prashant Ks
                        from Guntur, Andhra Pradesh
                        Jun 30, 2014
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                        Address: Pune, Maharashtra

                        Dear Manager,

                        1. Plz refer numerous telephone calls on the subject with mr Dewang, Mr Prakash Tiwari and mr kunal of LICHFL, Swar gate Pune branch .
                        I HAVE BEEN SANCTIONED TOTAL LOAN OF RS 27, 00, 000/-
                        (HOME LOAN ACOUNT NO[protected] OUT OF WHICH RS 19, 11, 600/- HAS BEEN DISBURSED TO THE BUILDER.

                        2. It is intimated that i had forwarded the following cheques in the month of may:-
                        (a) - icici bank cheque no 780775 in favour of LICHFL for rs 16328 towards emi for month of may 14.
                        (b)- icici bank cheque no 26632 in favour of LICHFL for rs 4, 50, 000 as principle repayment.
                        (c) - icici bank cheque no 6967 in favour of LICHFL for rs 13, 50, 000 as principle repayment

                        3. I had cleared my apr month emi vide icici bank cheque no 128756 amounting to rs 16481/- All the four bank statement pertaining to cheques issued at para 2 & 3 are attached wid this mail for your reference.

                        4. It is very evident from para 2 that i had fwd cheques worth rs 18, 00, 000/- towards prepayment of home loan. One of the cheques amounting to rs 4, 50, 000 was cleared on 12 may while the second cheque of rs 13, 50, 000/-was cleared on 22 may. i was constantly in touch with the bank as there was ten days gap between clearance of first and second cheque. I was intimated by Mr Prakas Tiwari that the bank is deducting prepayment charges on second cheque, however the same is not valid as per RBI Directions hence they have mailed to bank authorities for waiver.

                        5. Mean while emi for month of may 14 on 13 may as per details mentioned at
                        para 2 (a).

                        6. Subsequently as i checkd my loan account on line, i realised that Rs 17, 83, 583 has been adjusted as prepayment against ttal payment of rs 18, 00, 000/-. On calling the LICHFL office i was intimated that rs 16, 417/- was deducted as interest for may.
                        I FAILED TO REALISE AS TO WHY THE INTEREST HAS BEEN RE-DEDUCTED DESPITE ALREADY PAYING THE EMI OF MAY!!!

                        7. LICHFL OFFICE HAD NO ANSWER TO MY QUERRIES AND THEY HAVE FAILED TO RESOLVE THE MATTER TILL DATE. I had requested that since delay of 10 days from 12 to 22 may was due to delay in decision making by the Loan Authorities, i should be charged interest on amount of rs 1, 11, 600/- from 13 may 14 onwards.

                        SECONDLY, i requested that since i have already paid emi of may 14 the excess deduction of rs 16, 417/- should immediately credited back to my account or adjusted against the existing principle outstanding.

                        8. I would also like to intimate that though my principle outstanding as per present records of LICHFL as on date is rs 1, 28, 017/- i have been intimated to pay emi amounting to rs 6483.89 for month of june 14. By no means emi of rs 1, 28, 017 can be more than rs 1300 at 10.25% interest.

                        9. It is evident from the facts mentioned above that the negligent approach and poor professional approach of LICHFL has led to mental harassment. i ould once again request to clarify and adjust all the anomolies failing which i will be forced to approach consumer forum.

                        Major prashant
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                          G.sakthivel
                          from Mumbai, Maharashtra
                          Jun 30, 2014
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                          Resolved

                          Address: Dindigul, Tamil Nadu

                          Respected sir, I am a LIC agent of Palani Tamilnadu branch. I need user id & password login of my portal Name : G.Sakthivel Agency code- 0094574C D.O. Code- 99175 Branch- Palani Dindigul District, Tamilnadu Mobile no : [protected] Email id : [protected]@gmail.com
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          How to change my address in online LIC Portal?
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                            nageshwar tiwarri
                            from Moradabad, Uttar Pradesh
                            Jun 28, 2014
                            Resolved
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                            despite of submitting my existence certificate i am not getting my yearly pension since several year i do not know the reason. my contact is [protected]@gmail.com [protected] nageshwar tiwari village unchidih Po ramgarhwa east champaran bihar
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              Vilas Dingankar
                              from Mumbai, Maharashtra
                              Jun 28, 2014
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                              Address: Mumbai City, Maharashtra

                              I have received call for redemption of dividend of my LIC policies. Call received from mr. jain [protected] of LIC customer Care Legal Dept. New Delhi. He is asking my policy no. and payment details. Please let me know this is fake call or genuine call. If it is fake then please take action as most of the person received call from this no. for the same.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                malathisundaresan
                                from Bengaluru, Karnataka
                                Jun 25, 2014
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                                Address: Thiruvananthapuram, Kerala

                                Sir, I paid premium for policy nos 1.[protected] .. amt 24020 2.[protected] prem amt 763 using SBI credit card no .[protected] today. But I'm yet to receive the receipt... How can I generate the e.receipt. thanking you
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  H
                                  hariom gupt
                                  Jun 24, 2014
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                                  Resolved

                                  Address: Moradabad, Uttar Pradesh

                                  My Name is Munesh wati/ Mahipal Singh apply for housing loan through the agent (Arun Bhatnagar) DSA Moradabad UP the sanction Loan is Rs. 19, 00, 000 Lac but the agent Charge the processing money of Rs. 22, 000 cash and Rs. 1124 cheque and he doesn't pass the sanction Loan or not he return the money kindly give me a suggestion regarding my complaint
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    vishal_gomia
                                    from Jamshedpur, Jharkhand
                                    Jun 24, 2014
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                                    Address: East Singhbhum, Jharkhand

                                    I have submitted all the said required document by 26/05/14 and Mrs. ulka sarkar has handle my process.She told me that my loan will disburse till 06/06/14 and according to that I have done agreement with owner to register the said property till 30/06/14.Pl. look into the matter and try to solve my problem as soon as possible.Pl. do the needful
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                                      gaurav.tandon
                                      from Delhi, Delhi
                                      Jun 23, 2014
                                      Resolved
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                                      Resolved

                                      Address: Faridabad, Haryana

                                      Dear Sir, I had applied for housing loan from LICHFL, Faridabad Branch (please refer to file no [protected]). My loan was not approved by LIC on the premises that my house was registered with General Power of Attorney and LICHFL do not approve of this as per the verdict of Supreme Court. I am sure they must have been aware of this prior to my filing of loan application. I would like my entire processing fee (approx 11, 500) to be refunded at the earliest. I have mailed the branch manager almost a month ago but I am yet to hear from him . He has not even bothered to reply once. Look forward to your co-operation on this Regards, Gaurav Tandon Mob: [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        sundarraj s gounder
                                        from Bardoli, Gujarat
                                        Jun 22, 2014
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                                        Address: Jalna, Maharashtra

                                        Sir, Myself Sundarraj Sinnappa Gounder had registered with LIC for the following policy, but now I have forgot the same and unable to know the status of the same so kindly reset my ID and PW and send it to my email Id [protected]@gmail.com and my mobile no. is [protected]. 1) jeevan surabhi[protected]sundarraj s Gounder 2) Komal Jeevan[protected]Sneha S Gounder 3) Endowment Policy[protected]Vandana S Gounder
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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