Life Insurance Corporation of India [LIC] Complaints & Reviews

Recently my Home was granted with loan amount 2140000/- for a period of 12 years with interest 10.1%. but your office give me a chart for 12 installments details of O/S Loan Rs.1500000/-from due date 10.01.2015 with an amount Rs.4151/-& subsequently 10th of every month with an amount Rs 25792/-.to be paid by me with liquidation date 10.10.2021. my question is` I) WHY the amount Rs.4151/-( Int +BPI) IS TAKEN IN 10.01.2015, 2) if the term is 12 yrs. ( Amortization 144 EMIS ) THEN THE liquidation date 10.10.2021. for O/S Loan Rs.1500000/-is ended on 10.10.2021 ? 3) rest money Rs.640000/- how it will be calculate ? 4) you have already taken upfront fees (Processing fees) Rs. 1124/- & Rs.10675/- in two steps - which is greater than your advt. value Subrata Roy Loan Account :[protected] mob.[protected] ; email: [protected]@gmail.com .

My LIC Policy number is[protected]. I am 92 yrs old Freedom fighter. I was due to get my annual installment of pension under the said policy on 02 dec 2014. I had submitted the LIFE CERTIFICATE and Change of bank details to the IPP CELL New Delhi by regd post on 10dec 2014. Inspite of that my pension amount has not been credited to my account till 06 dec 2014

Dear Sir/ Mam, I have paid premium of Rs1415 and Rs1642 against my LIC Policy No[protected] &[protected] respectively on[protected] through IDBI Bank - Eazy2Pay Payment Gateway : Merchant Name: Life Insurance Corporation Merchant Ref Number: 11092592 Payment Amount: Rs. 3101.42 Payment Date: Mon Jan 05 11:54:56 GMT+05:30 2015 Card Used: XXXX XXXX XXXX 8921 Transaction Identification Number:[protected] I still have not received any premium certificate from LIC. Please let me know the current status of the same and mail me the certificate in next 2 hrs. Regards, Tuhin Chatterjee [protected]

Hi There, I wanted to increase my EMI amount, but every time i asked agent and manager they said it cannot be increased. It is really frustrating. Managers or heads do not speak properly. If anyone could help me get the EMI increased would be great or atleast give some information about it....

I have apply on 10/10/2014 for lic creditcard i submit all the requird document as per lic requirment but till now them not verify properly my document now their customercare excutive told me your application nonsowing our system .so kindly verify properly and send me liccard also my name GOPAL RAM MUNDEL DOB 01/03/1984 AGENCY CODE 0091019H CLIA CODE M003119H MOB-[protected] Email [protected]@gmail.com

sir i have loan account with lichfl since sep.2013. my hosing loan a/c no. is[protected]. I have taken housing loan of Rs.700000.00 from your ujjain branch. Branch address is B-4, Vishala kshetra Shivansh 1st floor, Dewas Road, Near rishi nagar petrol pump ujjain 456010 m.p. I have got message from LICHF on my mobile first on 15.12.2014 and second on today i.e. 04.01.2015. After the first message i contatcted to the ujjain branch office on phone no. [protected], mr ajay received the phone and assured me that we have your cheques and cheqe will get debited in your account within 2-3 days. When I cheque the status of my bank account the cheque were not got debited in my sbi a/c. Then I further called to Mr. Ajay 4-5 times but he assured the same. I have submitted all my emi cheques with the LICHFL ujjain office but there is no responsible person who can satisfy me why my cheques are not being presented to my bank. Due to this my credit score is getting affeted. I humbly request you to consider the mattear on priority and do needful. Pradeep Jain [protected] [protected]@rediffmail.com

GOPI KANT SINGH POLICY NO.[protected] PLAN-JEEVAN SURABHI-15 Years ( T.NO. 106 ) Servicing Branch-16E Sir, I have send NEFT and other related documents by Post on dated 03/12/2014, But till date no any response for matured amount receive. So. Please take initiative and provide matured amount as early as possible. Regards: Gopi Kant Singh

Hello Sir, My Policy Details are as follows: LIC Policy No:[protected] Amount Paid: 965=00 Amount Paid Date: 02/01/2015 I lost my LIC Premium bill for 02/01/2015 I want to submit the Premium Bill for my Tax Investment Proof. It would be great if you could you send me the Duplicate bill to my mail [protected]@gmail.com Its very urgent, Sir please do the needful ASAP. Thanks in Advance subhash arya

Hi, I have a housing loan with LICHFL since July2010. My loan account number is [protected]. First 3 years was fixed and after that they said its going to be floated, so i opted for the loan and it was granted. I have couple of issues to report here with related to the services and first 3 years was fine as it was fixed rate and I didn't realize till the start of 5th year that the bank charges exorbitant interest rates and don't bother to communicate to the customers about the change in interest rates. My question is why communication is not sent to me about the changes in interest rate. As of i am getting charged 11.5% So Dec 2nd 2014 i went to LICHFL, Residency road-Bangalore branch and asked them why the interest rate is so high, for which manager didn't have any information but said he they can reduce the interest by 1% if i pay one extra month's EMI. When asked why, he said its the bank policy and when asked why no communication was sent to me, he said, it letters were sent to me. I didnt want to continue discussion with him and told him, i want to transfer the loan to other bank and he asked me to pay Rs.1000 and can take a copy of my documents. So i went back to Payment counter and made payment and helpdesk person took my Hyderabad address and said he will get it couriered to my Hyderabad addresss in 12 days. So i requested them to send it in a week's time, so the helpdesk guy said, 'ok sir i will take care'. And i didnt know that it will not reach me even after 30 days. I called up LICHFL, residency road on the number[protected] on Dec19th 2014 and was to my surprise they said, they will courier it that day. So i waited for 4 days and called again on 23rd Dec and i was told, for some reason it was not sent and Mr.Govardhan and Ms.Anuradha assured me that it will be couriered that day. I called back after a week that is 29th Dec and they are asking for me address again and when i asked if they can find where is the documents using the courier tracking number. So Anuradha says i either give my address again or go to their office personally and collect it, which is unacceptable as they charged for the photocopies and courier charges, so i told why cant she track the courier status or i said let me talk to the manager. So i was put on hold for 15 minutes and she said Govardhan has the tracking details and he is on leave. I insisted i talk to the manager N V Ramanna(i was told that is his name, i am not sure if thats the real name or they just gave random name), they kept on hanging the call on me. I called up 10-15 times but no luck. I could hear Anuradha asking him to talk to me but he didn't bother to attend the phone and they disconnected again. I call again and this time its Chennappa, he says i might have given the wrong address and but he is not ready to check the status of the courier and he is blaming me and I said i want to talk to the manager but the manager doesn't want get up off his seat. I can hear the conversation in the background and manager advised disconnect the phone again. Such a bad service from service department and their manager, I called few more times but they dont pickup my call. I got hold of another phone number for LICHFL and it was Recovery department and a lady shouting at me and asking me not call that number and they cant transfer the call..So i called 10-15 more times to the service department number but nobody answered the phone. Today 30th December, i called again and Anuradha is asking for my address again and when asked about tracking the courier, she hung up on me, i callled again 10-15 times and Chennappa answers the phone and says, he will find the tracking number by afternoon and give it to me and he says that i have to track the courier and they will not help me track the courier. I called back again and i spoke to Anuradha and Chennappa and they gave me POD number(Courier tracking number) BLR[protected] and looks like this is of some other customer. They just wanted my calls to stop ringining. After several rings, i got connected and when i told Anuradha that the number is wrong, she got Chennappa on the call and took down my email id and said he will email me the POD in 10 at 3pm today and its 8pm and i dont have an email. When i called back in 30 minutes again both Anuradha, Chennappa are laughing hearning my concerns. How can a bank become so insensitve about a customer greiveince. I called back again 31st morning and wanted to talk to the manager as i had not got a call or any update or an email with the correct POD number. And today i got to know the name of the manager is Shrikanth not N V Raman and I could hear Anuradha asking him to talk to me but i could hear he telling her to disconnect the call and she did disconnect the call. I called back 10-15 times but they dont pick my calls. I want this issue to be escalated to the highest authority at LICHFL and i want a call back from one of the them. At this point in time, i am really pissed off with the service, all i want is the photo copy of my documents, so that i can get rid of your utterly pathetic customer service and rediculous interest rates of LICHFL. Does Mr.Shrikanth and his team understand that his salary gets paid because of the interest I and many other pay the bank regularly. I haven't missed a single EMI in the last 50 months. Does LICHFL care about giving atleast 10% of the service that other banks give? Does any higher ups at LICHFL really care about customers' grievances? Can somebody help and I want explanation as to why the issue is being handled so badly. Very Disappointed, Veerendra

I have a housing loan with LICHFL since July2010. My loan account number is [protected]. First 3 years was fixed and after that they said its going to be floated, so i opted for the loan and it was granted. I have couple of issues to report here with related to the services and first 3 years was fine as it was fixed rate and I didn't realize till the start of 5th year that the bank charges exorbitant interest rates and don't bother to communicate to the customers about the change in interest rates. My question is why communication is not sent to me about the changes in interest rate. As of i am getting charged 11.5% So Dec 2nd 2014 i went to LICHFL, Residency road-Bangalore branch and asked them why the interest rate is so high, for which manager didn't have any information but said he they can reduce the interest by 1% if i pay one extra month's EMI. When asked why, he said its the bank policy and when asked why no communication was sent to me, he said, it letters were sent to me. I didnt want to continue discussion with him and told him, i want to transfer the loan to other bank and he asked me to pay Rs.1000 and can take a copy of my documents. So i went back to Payment counter and made payment and helpdesk person took my Hyderabad address and said he will get it couriered to my Hyderabad addresss in 12 days. So i requested them to send it in a week's time, so the helpdesk guy said, 'ok sir i will take care'. And i didnt know that it will not reach me even after 30 days. I called up LICHFL, residency road on the number[protected] on Dec19th 2014 and was to my surprise they said, they will courier it that day. So i waited for 4 days and called again on 23rd Dec and i was told, for some reason it was not sent and Mr.Govardhan and Ms.Anuradha assured me that it will be couriered that day. I called back after a week that is 29th Dec and they are asking for me address again and when i asked if they can find where is the documents using the courier tracking number. So Anuradha says i either give my address again or go to their office personally and collect it, which is unacceptable as they charged for the photocopies and courier charges, so i told why cant she track the courier status or i said let me talk to the manager. So i was put on hold for 15 minutes and she said Govardhan has the tracking details and he is on leave. I insisted i talk to the manager N V Ramanna(i was told that is his name, i am not sure if thats the real name or they just gave random name), they kept on hanging the call on me. I called up 10-15 times but no luck. I could hear Anuradha asking him to talk to me but he didn't bother to attend the phone and they disconnected again. I call again and this time its Chennappa, he says i might have given the wrong address and but he is not ready to check the status of the courier and he is blaming me and I said i want to talk to the manager but the manager doesn't want get up off his seat. I can hear the conversation in the background and manager advised disconnect the phone again. Such a bad service from service department and their manager, I called few more times but they dont pickup my call. I got hold of another phone number for LICHFL and it was Recovery department and a lady shouting at me and asking me not call that number and they cant transfer the call..So i called 10-15 more times to the service department number but nobody answered the phone. Today 30th December, i called again and Anuradha is asking for my address again and when asked about tracking the courier, she hung up on me, i callled again 10-15 times and Chennappa answers the phone and says, he will find the tracking number by afternoon and give it to me and he says that i have to track the courier and they will not help me track the courier. I called back and spoke to Anuradha and Chennappa and they gave me POD number(Courier tracking number) BLR[protected] and looks like this is of some other customer. They just wanted my calls to stop ringining. After several rings, i got connected and when i told Anuradha that the number is wrong, she got Chennappa on the call and took down my email id and said he will email me the POD in 10 at 3pm today and its 8pm and i dont have an email. When i called back in 30 minutes again both Anuradha, Chennappa are laughing hearning my concerns. How can a bank become so insensitve about a customer greiveince. I want this issue to be escalated to the highest authority at LICHFL and i want a call back from one of the them. Else i will escalate this issue to Regulatory Authority of Housing Finance companies On 31st i called and wanted to speak to the manager as nobody called me about any update or i dont have a POD number in my email, Today i was told Srikanth is the name of the manager, so they had indeed given a fake name of the manager and this Mr. Srikanth is still not getting ready to talk to me, i can hear him telling Anuradha to disconnect my call. At this point in time, i am really really pissed off with LICHFL service, all i want is the documents, so that i can get rid of your utterly pathetic customer service and their rediculous interest rates. Can somebody from LICHFL help and I want explanation and an apology as to why the issue is being handled so badly. Veerendra

I have taken home loan from LICHFL, partial amount released. I borrowed in my name only. Last month only I get the registry (sale deed) done by my builder. I did it in joint name with my wife as second owner. I submitted this original registry paper(sale deed) to LICHFL and also an application to add my wife(house wife) as co-applicant in my existing home Loan. LICHFL has refused to add her as second applicant saying it is illegal as Loan was sanctioned only in my name only and I was not supposed to add my wife in sale deed. Kindly suggest what should I do to get my wife added as second applicant in my existing home loan. Also, I fear, at the time of loan clearance, they will create problem to get my original sale-deed(registry paper) back. Please suggest me - what should do next ? Thank you in advance for you suggestion.

Dear Sir, today we have received a call from lic. regarding our lic no. is short list. and my account is in short list. contacts person is tell me my bonus is given by axis value card and he told me i deposit Rs.15, 000 then bonus give me. please tell me its true ya false. My No.: [protected]

Dear Sir, Greeting. Plz. Be informed that my P & GS pension has been stopped by LIC of India. Details are mentioned below— Company name – LML LTD. Panki Industrial Estate, Kanpur. Annuity no, - : 023Y[protected] Bank details – Bank – HDFC, Akaswani, Jalana Road Aurangabad.431001.Maharashtra- Account No- [protected] IFSC—HDFC 0000113 I will be grateful to you for my entire life. With warm regards Rajendra Singh Bohra Mob- [protected] D-9 Varad Muthyan Near Ram Minder, Samarth Nagar, Aurangabad. Maharashtra

sir i am vinayak patil my father had pension plan policy (policy no.[protected]. and now i have submitted all my documents after fathers death. and the policy is cleared from bhopal. but they did not pay me our money i have visited there office more than 15 times. but still the arrogant behavior of theres. they did not responed to our problem. so please help me in this regard

Hi, My name is Thangaraju A. Today (26th Dec) i have paid my LIC premium of Rs. 1806.22 (Policy number[protected] using HDFC credit card online trough IDBI Bank - Eazy2pay Payment gateway (Transaction Identification Number:[protected]. I have received the mail communication from [protected]@pg.eazy2pay.com for the successful payment but the amount is not yet credited to LIC and I have not received any mail confirmation from LIC for the receipt of payment. Kindly do the needful Thangaraju A

NON RECEIVED OF MATURITY CLAIM SIR / MADAM, I WAS SUBMITTED MY ALL MATURITY PAPAER ALONG WITH NEFT FORM CANCELLED CHEQUE PAN CARD COPY WITH BRANCH 931 ( ACKNOWLEDGEMENT COPY ENCLOSED HERE WITH) ON 08/12/2014 BUT STILL IT IS PENDING MORE THEN 2 TIMES I HAS VISITED TO BRANCH THEY SAID TIME LAGEGA HAMARE PASS STAFF NAHI HAI SO SIR I REQUEST YOU THE STAFF IS NOT THERE IT'S LIC PROBLEM AND NOT MINE KINDLY LOOK IN TO THE MATTER SERIOUSLY AND RELEASE THE PAYMENT AS EARLY AS POSSIBLE

Dear sir, I have done a LIC invoice payment for Rs 17433.20 on 2/12/2014 using IOB net banking(BILD-LICPGISBA-01412 ) It was not updated in LIC . So once again repeated the payment and found that two times debited Rs 17433.20 for a single payment . So kindly verify it & make necessary steps to re credit the amount in my account no : [protected]. Hint : I have complained several times but there is no response Thanking you ! With regards ! shibu s p

Hi Please note that my name is Sangeet Kumar, my loan id is [protected]:I have forgot password and trying to reset it but not received any mail to registered mail id ([protected]@gmail.com) I have to submit my tax certificate by 22nd December, please do needful 1. Reset my account 2. Tax certificate (Provisional Certificate) Thanks, Sangeet([protected])

Dear Sir / Madam, I ( Anand Balasaheb Deore ) had applied for home loan to LIC Housing limited. The Application & document was given in the 03 November 2014. But till date I don't have received any updates Regarding My Home Loan and the The Sanction Letter. LIC HFL officers not communicating properly and not reciveing the phone call. My CIDCO Payment due date was 15 dec. 2014 And today 20 dec. 2014. After Due Date If there is delay in payment, it attracts penalty with interest on Remaining Payment I still got not Received Sanction Letter or Any paper of Loan Approval from LIC HFL. And the very important Part the processing cheque of Rs. 5618/- was debited on 29 Nov. 2014. What Basis LIC HFL Deposited the cheque in bank... bcoz Till Date there is no sign of loan approval or Loan Sanctioned. And Your Loan Officers not Receiving or Answering the phone calls, So the Avoid to further Delay Process I do not want Go Ahead with LIC HFL So i Kindly requesting please Refund My Payment Asap. Thanks anandeore [protected]

Dear Sir I Konda Srinivas, LIC Agent, Code No : 1638164G, Kamareddy Branch, Nizamabad Dist., My Credit Card number [protected] Valid from 09/14 Valid thru 09/17. I received the credit card one month back. But i used one week back it showing card was declined. Can you please activate the card to do the transactions. your earliest reply highly appreciated. Thanks and Best Regards Srinivas Konda Mob : [protected] Email : sreenu.[protected]@gmail.com