Life Insurance Corporation of India [LIC] Complaints & Reviews

Dear Sir/Mam,


I already complained regarding clearance of LIC Policy in bhagalpur zone in 2nd
August 2012 but we have not received any check or amount transfer in
account. My mom(Late Smt. Shaila sinha) expired in May claim filed in
june against policy no[protected] & Another Policy no[protected] with
munger LIC Branch, Bihar. All documents are compelete but no response getting from LIC.

Kindly consider my matter on urgent basis.

Regards
Sarita
[protected]

I'm Ganesan, I have bought Ashadeep policy 10 years back, which covers critical illness. 2010 I want for open heart surgery with valve replacement. When I as the agent for the form he did not give the form, then i try to communicate form Singapore it CRM deportment has send after few communications.

then i have arranged a person to get the letter form filled from hospital and he sent a courier in 2010, when we went to India 2011 my wife enquired the officers they says it is not approved. he says no details with me it is in Salem HQ. at the same time my wife submitted the address change request in the branch, but recently when another agent who try to assist in salem checked and say the address is not changed. I don't know how they are working, i strongly encourage to privatise the sector. atleast we will know what is the status of the application. i have 2 other plan which is 5 lac each, i have stoped paying the premium and i don't want to continue with this company and agent.

Sir,
My polices are some correction in Adress & date of birth

Respected Sir,

This is Govindasamy from Eraiyur belongs to Vanur T.K, Villupuram Dt. I made a LIC Policy for my wife Sagunthala In Pondicherry Branch(Code No.738, Policy No.[protected], Date:28.3.2006).

My wife Sagunthala had been expired due to health problem on 14.9.2011. The LIC Policy of my wife's original documents mentioned above had been lost. So I applied for Death climbing in Pondicherry Branch. Due to this they asked me particular documents(Death Certificates, Family card Xerox, Affidavit, Id proof, Death climb form). so I issued all those particular documents to the Pondicherry branch office. Even though i submitted all the documents, they are not issuing me the cheque. Branch officers continuously asking me those documents again and again & intimating me that they missed all my submitted documents. For past 1 year am keeping on going to the Pondicherry office but they are not taking any action.
So please accept my complaint letter & take relevant action as soon as possible & do favour for me.

Thanking you,

Regards,
Govindasamy.

Can LIC disclose the personal information of policy holder which is having under fiduciary capacity, which is restricted under RTI Act -2005 also.LIC had sent me Loan sanction Memo by ordinary Book -Post letter ( i.e. open letter), which is kept by postman in a common letter box kept in our Apartment. that means any one can read it.

POLICY NO: 4OO531 :
Name of Company : LEO OILS & LUBRICANTS.

Claim for payment of dues to the heirs of Mr.S.Chander (deceased) vide Claim Form dated 15.5.2012
duly filled, along withe necessary enclosures (Death Certificate etc.) sent to the P. & G.S.Dept., Chennai Divn., LIC India, not settled till date.

For Leo Oils & Lubricants,
M.V.Raghunathan

Dear Sir,

I took home loan from LICHFL (Ghaziabad) My Loan Account No. is[protected] against that i sent Cheque of SBH bank Rs.500000 (Five Lacs) for the payment of loan on 24.09.12 by dtdc courier & cargo ltd which has been received by them on 25.09.2012 After that i am continuously following with Mr.Jitendra (Mob: [protected]) he gave me lot of excuses to processing of my cheque although many times he ignored my call to pick.Ultimately on 04.10.12 Mr. Jitendra confirm me that your cheque has gone for payment on 03.10.2012. after contineously following with them on 08.10.2012 they processed my cheque and on 13.10.2012 transaction made from my account. I also tried to call the area manager Mr.Sunil Dutt Pandey but he also didn't receive my call many times when i talked he told to tlak with Mr.Amit Jain. When asked to Mr.Amit Jain regarding the delay for my payment he flatly refuse for the receiving of cheque but i have the receiving of courier. All the bank authority not corporate me they are saying why you did not come to counter for the payment. So, I wanted to know that who is responsible for the delay and who will pay the extra interest for the delay. Earlier also i have faced lot of problems and already paid so much extra amount without any concern.

Therefore, I would like to request you that please look in to the matter seriously and please waive off my interest till the payment not made from my account.

Thanks & Regards

Shikha Kumari

Sr. Engineer
Gannon Dunkerley & Co.Ltd.
Mob: [protected]

I am Devi sharan jaiswal an Agent of lic of india ..My one custmer Mr Mahendra kumar yadav policy no.[protected] was given ECS mandate application,for change bank record dated on 7/8/2012 five week before of FUP.But branch staff do not change in record than ECS dishonor.So now customer say I will not pay with CD charges& branch staff say it is no my responsibility you can do any thing.Than what I can do.Contact; [protected].

DEAR SIR,
MY LIC POLICY NO[protected]. WHICH SAME WAS DUE NO 16/9/2012. BUT TILL DATE WE HAVE NOT RECD AMOUNT MATURE AMOUNT WHICH IS OVER DUE BY ONE MONTH.WE HAVE AGAIN AGAIN CONTACT MUMBAI LIC OFFICE AND OUR LIC AGENT. THEY ARE ONLY ASSURING THAT WITHIN TWO DAY YOU RECD BUT TILL DATE WE ARE TOTALLY HELPLESS. WE ARE URGENT NEED OF OUR OWN MONEY. WE HAVE SENT ALL DOCUMENT TO THEM. PROVIDED ALL DETAILS THROUGH POST AND MAIL TO [protected]@LICINDIA.COM. BUT NOBODY IS HELPING.
I HAVE SEEN YOUR PROGRAM IN CNBC AND I AM VERY MUCH HOPEFUL WITH YOUR KIND CO-OPERATION
PLEASE DO THE NEEDFUL

REGARDS

Dear Sir/Madam,
It's very unfortunate to say that an LIC death claim against policy no[protected] yet not settled even after One & half years from death. We tried our best to get the claim settled but the officers are be fooling us and demanding unnecessary documents one by one even after the submission of death certificate, residence/permanent address proof etc, Now I logging this complain on the behalf of my widow sister and request you to please help us on above. I'm available on mobile no.[protected] and email id kaushal.[protected]@gmail.com to provide all the required details of the policy & beneficiary..

Policy detail
Name of policy holder:
Manoj Kumar
Policy no: [protected]
Branch code: 12G, Nehru Place, New Delhi- 110019
Death date: [protected]
Nominee: Sanjoo Dixit
Nominee's mobile no-[protected], [protected]

Regards
> kaushal

Increase in Interest Rate for Loan A/c #[protected]

Dear Sir/ Madam,

I would like to share that for my loan for Rs 45 Lacs there is a revision of ROI without assigning any reason

The current hike in interest rate to 11.35 % ( which was recently showing as 11.4 % on LIC website) , I am a bit disappointed as I do not see a similar move in the market. Most of the banks I have spoken to are offering 9.9 – 10.4 % to both new and existing customers.

The local manager mentioned that ROI is applicable as per original sanction and is up for review each quarter and more so existing customers are charged higher than new customers. Further the communication of loan rate never reached me ( I realize though that I did not update my address ) , and the manager response here was to keep checking the LIC website for any increase. the manager mis-represented information saying that new rates are 11 % which again is incorrect information and tried to justify the revision in rate.

I enjoy very good credit history with LIC , however this is clearly a blow to the trust i had on LIC HFL.
It seems to me that because of my recent down payment , they have decided to increase the rate and have not provided any clarification.


I hope that LIC will revert with appropriate correction on this and not disturb the long term relationship I have enjoyed and hopefully true vice-versa.

Regards
A Singhal

pl give me detail polecy no [protected] santosh patki polecy primium is not receiving any branch

due to polecy transfering under process last nine month , i dont no how many time is required ,

pl give me detail on my mob no..[protected]

Sub: Complaint against LIC, Kalyani Branch[protected] creating dispute at the time of surrender of policy

trating it yearly instead of Single premium.

Sir,

I have the honour to beg to state that Sri Mithu Das, a LIC agent met and convinced me on 8/11/2007 with an insurance scheme proposal of single premium only assuring a high return.Accordingly I paid one single premium of Rs. 25000 only on 8/11/2007 and received a bond certificate issued by kalyani LIC branch bearing policy no.[protected] dated 8/11/2007 stating clearly on it as “single” & “ fully paid”.

In the last month when I proceeded to LIC kalyani branch for surrendering it as I needeed money urgently for my medical treatment ,the kalyani LIC office has denied to accept single premium certificate saying that in the proposal form it was retained as yearly mode in stead of single and policy has been lapsed and a very minor amount will be available after cutting charges.The officer also stated that agent sometimes subsequently used to change to yearly mode from single mode for grtting higher commission.

I submitted one representation on 16/8/2012 to B.M. LIC, kalyani (westbengal) to see the matter and for proper rectification in his office. But till date no response has yet been received inspite of several oral requests.

In view of above its now placed before you for proper judgement and appropriate action from your side so that the policy is considered as single premium only taking intio consideration my following arguements:

I. That the bond certificates issued by kalyani branch have not been ammended/ rectified and intimated to me yet.

II. I have never given authority to the agent to change the mode.

III. There is no lapse on my part in any way.

IV. Klayani LIC branch is not serious about the matter to settele amicably and early which I need badly as my present financvial condition really bad.



Early action is solicited please.

Thanking you,

Yours faithfully,

SUJIT KUMAR KAR

(policy holder of P.NO.[protected]

A/10x/133, p.o. kalyani, dist: Nadia, W.B

PIN:741235

(ph:[protected]

sir,
My son Milan Patel has paid Rs. 51000/- for Jeevan Vruddhi policy for Rs. 50,000/- in the month of June 2012. Right now he is away

The payment was made from ICICI Bank thru Cheque No. 43677 for Rs. 51545/- which is cleared on 2nd Jul 2012

We were surprised when we have the policy only for Rs. 30000/-

The details are as under

Policy no.[protected], commencement date :28/06/2012 policy Amt. 30,000/-

In fact we have paid for policy Of Rs. 50,000/-

Till date, In spite several reminder to our agent (Agent Code : 04530871 they said that it is under approval for balance 20,000/- amount as there was a mistake.

It has taken so far almost 3 months to correct the mistake, taking the approval and till date we have not received the balance amount policy

Pl. do the needful in this regards at the earliest

I am waiting for your confirmation and action taken in this matter

Regards...

Bansilal A Patel
(On behalf of Of my son Milan Bansila Patel)
Mob No. [protected]

Note: I have addressed this complaint to appellate, grievance cell in Baroda 10 days ago and matter is 3.5 months old, till date there is response to this matter and at all level there is a silence on the matter.

.SUB: REGARDING FIXATION OF MY EMI ON DISBURSE AMOUNT FOR MY LOAN ACCOUNT NO.-[protected]

SIR/MAM,
I am here by informed you that I (RAVI PRAKASH GUPTA) borrow loan from L.I.C H.F.L. My loan A/c no.is [protected] . My deduct EMI from my A/C from 5-8-2012 is more than eligible amount every month. My LIC a/c show Rs 80000 more outstanding principle Due to which my EMI in august month deduct more interest and less principle.Regarding this matter I have already send mail to LIC branch and I call many times regarding this matter .They told me to solve this problem very soon .But till now I have not get any response so kindly solve this matter as ealy as possible and oblize me. I hereby request you to kindly fix my EMI only on my disburse amount or on outstanding principal which is now Rs755626
Details of loan-
[protected]
DATE LOAN AMOUNT DATE EMI PRINCIPLE INTEREST
27/2/11 368781 5/3/12 35595 27117 8478
30/9/11 412000 9/4/12 35595 27338 8257
29/11/11 136700 4/5/12 10100 2070 8030
20/1/12 125912 10/5/12 400000 348380 628
22/7/12 122714 5/6/12 10100 4547 5553
5/7/12 6177 1026 5151


TOTAL 1166107 TOTAL 497567 410478 36097
50990 return this excess amount by
LIC on 23/04/2012
Balance 446577

TOTAL OUTSTANDING LOAN ON 5-8-2012 IS Rs[protected]=755629
SO MY DEDUCTED EMI AMOUNT SHOULD BE AS FOLLOWS

DATED O.S.PRINCIPLE EMI INTEREST PRINCIPLE
5-8-2012 755629 8158 6140 2018
5-9-2012 753611 8171 6123 2048
[protected] 751563 6107

( Borrower)

RAVI PRAKASH GUPTA

Respected Sir,

I have taken a housing loan form LIC Housing Finance. My first EMI was not deducted automatically from my SBI bank account, so LIC has charged a fine on me. I was not informed in prior about the fine for the same. I spoke with the area manager Shyam Gowane, but he straight away refused and said it is not his fault if the ECS was not cut automatically. I had followed all the process as informed by the LIC agent for ECS but still I am being asked to pay for the fine. I also told Mr. Shyam Gowane that they could have collected a check from me on the very day when ECS was not cleared, but he refused.

Please help me Sir. Please suggest me what i can do about it, coz i cant pay fine for every month till the ECS gets cleared.

Regards,
Rajesh Philip
[protected]@gmail.com

Sr No Policy No FUP Prm Amt Inst Service Tax Edu Cess Late Fee Tot Amt
1 [protected] 27/09/2012 1,041.00 1 0.00 0.00 0.00 1,041.00


Above Transaction Through my Axis bank credit card

Payment is already Debited in my Axis Bank Credit Card, But No Online receipt Generated.

Please e-mail me For LIC Receipt For Policy No.[protected]

Last 7 Days To Not Credit Amount 1061

Please Given Suggession to Return my Debited Amt.

Regards,
Chandresh Mesvaniya

sir i am lic agent of lic of india i am using the portal of lic since long time but from last few days my portal login id saying invalid so please do the need as soon as possiable

thanking you



your faithfull
lic agent ( m.prabhakar )

I am an LIC agent with agent code 02716309 in MG rd branch. Recently I submited a policy and i should get around 15000 in whole and apart from that the Bonus. After submited the policy and i got the policy bond with FPR. they transfered the commision also. after few days they took the money out of my account saying that i need to submit some more policy then i wil get this amount. they said my license is going to expired in fewdays.

My question is when my license was not in force why the branch accepted teh proposal. they took the policy and blocked my commision of 15000. DO was not supporting me also. i checked with other branch also they said i should get the commission since my account was active when i submited the proposal.

kindly take immediate action on this.

My name is S Ramachandran. I have availed loan from LICHFL While closing the loan they have told me to charge penal interest and overdue interest. But based on my case the LICHFL TRICHY has kind enough consider the case on the merits and waived all the extra costs.Thanks to LICHFCL TRICHY,and I humbly ask the publishers not to publish the previous my anguish in your column Thanking you