Life Insurance Corporation of India [LIC] Complaints & Reviews

ue, Oct 9, 2012 at 9:26 PM, Manti Shaw <manti.[protected]@rediffmail.com> wrote:
Respected Sir,
I have not attended in a school. So, From where my school certificate has been availed by my beloved and customer-friendly agent to meet up his sales target in the month of March, actually my policy has been accepted without any documents and the policy Jeevan Vriddhi is eligible for the person who are less than 50 years. But My age is nearly 60. Though the particular Branch has accepted the policy with some fake documentation. Please intervene into the matter and kindly refund me back the amount with interest for holding the policy for more than 08 month and I have been hackled with lot of troubles.
With Regards,
Manti Shaw




From: <[protected]@licindia.com>
Sent: Fri, 05 Oct 2012 17:09:31
To: <manti.[protected]@rediffmail.com>
Subject: Your Complaint

To,
Mr. / Ms. Manti Shaw
10, Maharaja Nanda Kumar Road, kolkata-700036


Kolkata, West Bengal
700037

Dear Madam / Sir,

Re: Your complaint Ref [protected] dated 20/09/2012in respect of your Policy number[protected]

This is to inform you that the said complaint has been redressed

and the redressal details of your complaint are mentioned below.

Branch informed that the policy was adjusted on the basis of school certificate where dt of birth of LA is 01.01.1963.
Please contact our Bongaon Br if necessary.

In case you have any further query, you may please contact

Mr. / Ms. M.Majumder
Manager (CRM),
LIC of India
Divisional Office Kolkata (S)
Jeevan Prabha
Dd-5 Sector - I Salt Lake City

Kolkata
West Bengal
Contact Number :[protected]

Your relationship with us is highly valued.
We look forward to serving you to your satisfaction in future.

Yours truly,

Grievance Redressal Officer
[protected][protected][protected]
This is a System Generated Mail, Please do not reply.
[protected][protected][protected]


"The information contained in this electronic message and any attachments to this
message are intended for exclusive use of the addressee(s) and may contain
confidential or privileged information. If you are not the intended recipient, please
notify the sender at LIC OF INDIA or [protected]@licindia.com immediately and
destroy all copies of this message and any attachments. The views expressed in
this E-mail message / Attachments, are those of the individual sender."

MY POLICY NO. IS[protected]. MY PREMIUM RECEIPT FOR THE QUARTER JUNE 2012 IS LOST. I WANT DUPLICATE PREMIUM RECEIPT FOR THE QUARTER JUNE 2012 ON MY EMAIL AS UNDER:-

[protected]@yahoo.com

MY NAME IS VISHNU KUMAR MEENA S/O JAWAHAR LAL MEENA,

DOB:- 03.02.1982

MOBILE:- [protected]

nov 27 2012 by
a.manimaran
As i have registered on the LIC portal before last year. My pocily number is[protected] registered my email id also for the same manimaran[protected]@gmail.com, but didnt received any login details on my emailid as if now i was trying to login but dont remeber my userid and password, so please help me out in order to recover the LIC username and pass.

policy no:[protected]
premium:3680 yearly beema gold
dob:12/09/1980


Regards,
a.manimaran
Mobile :old [protected][dead] current number [protected].

R/SIR,

MOST HUMBLY, I WOULD LIKE TO REQUEST TO YOU THAT DEATH CLIAM OF LIC POLICY NO.[protected] ON MY HUSBAND'S LIFE IS STILL PENDING AT YOUR END.I HAVE SUBMITTED THE POLICY FINAL CLOSURE REPORT AS REQUIRED BY YOU.
NO OF TIMES , I REQUEST YOU TO SETTLE THE SAID CLIAM. I VISITED FREQUENTLY YOUR BRANCH OFFICE AND DO OFFICE AS WELL.
BUT ONLY ASSURANCE RECEIVED TO PAY THE CLAIM.
I CAME TO KNOW THAT BRANCH HAS TO INSURE THAT NO CLAIM HAS BEEN EARLIER UNDER THIS POLICY AND INTIMATED TO DO OFFICE IN THIS REGARDS.
PLEASE DO NEEDFUL.

THANKING YOU IN ANTICIPATION OF FAVORABLE RESPONSE.

INDU KUMRAWAT
''PRAYAS'' KAMLA NAGAR MAIN ROAD JETAPUR
KHARGONE
mob. no. [protected]

Hello Sir,

I have taken housing loan of rs 31.5 lakhs from LIC housing finance in yr 2008 at interest rate of 10.25% for 20 yrs. Now they are charging me 11.65%. For new customers they are offering loans between 10.25 to 11, but not reducing my interest rates. I approached them to convert my floating loan to fixed and they are saying it not possible...

Loan account number [protected]

Loan took 31.5 L in 2008
balance as on today 2957491 (Principal)
Liquidation date is[protected]...

Please advice what should be done so that i can move this loan to fixed amount..

Anup Bhandary

SIR, I AM SURESH KUMAR ONE OF THE LEGALHEIRS OF LATE MR.C.SENSMALL AND LATE SMT.LAKSHMI BAI. MY FATHER HAD TAKEN TWO POLICIES[protected],[protected]. MY MOTHER LATE SMT.LAKSHMI BAI WAS THE NOMINEE FOR BOTH THE POLICIES. MY FATHER EXPIRED ON 16/09/2002 AND FROM LIC ONE POLICY AMOUNT WAS GIVEN TO MY MOTHER AT THAT TIME. MY MOTHER ALSO EXPIRED ON 07/11/2006. THE OTHER POLICY AMOUNT WAS NOT SETTLED IN 2003 WHEN ONE POLICY AMOUNT WAS SETTLED. I REQUESTED FOR THE PAYMENT DETAILS MANY TIMES OF BOTH THE POLICIES BUT SO FAR I WAS NOT GIVEN THE DETAILS. THEY HAVE GIVEN PAYMENT DETAILS FOR ONLY ONE POLICY AND ABOUT THE SECOND POLICY THEY ARE NOT GIVING ME ANY DETAILS . I APPROACHED COONOOR BRANCH MANY TIMES AND I HAVE ALSO COMPLAINED TO SZ_CRM'@LIC INDIA.COM BUT NO RESPONSE SO PLEASE GUIDE ME TO GET THE FULL DETAILS OF BOTH THE POLICIS. MY MOBILE NO IS .[protected] . MY ADDRESS IS SURESH KUMAR 193,BALACLAVA, COONOOR-643102 THE NILGIRIS TAMILNADU.

Sir,
I have taken LIC policy & correction in date of birth & pin number is not done since last 5 months despite repeated reminders & call. (trailing mail of correspondence attached)

Request your good self please do the needful.


Warm Regards,
Rakesh Kumar


FINAL REMINDER

Dear Monika Khanna,
Despite repeated reminders, calls & your assurance correction in LIC docs is still pending since last five months (as mentioned in trailing mail dated 16th Aug 12).

As discussed & again assured by your good self, incase same is not collected today for correction we will have no option other than cancel this LIC & take further steps.


Warm regards,
Rakesh Kumar
Asst. Manager – Site (Maintenance)
The Master Piece
Mob. - [protected]

From: Rakesh Kumar [mailto:[protected]@lilac.co.in]
Sent: 13 October 2012 14:00
To: 'star enterprises'
Cc: '[protected]@yahoo.com'
Subject: RE: Request correction LIC docs

REMINDER VI


Warm regards,
Rakesh Kumar
Asst. Manager – Site (Maintenance)
The Master Piece
Mob. - [protected]

From: Rakesh Kumar [mailto:[protected]@lilac.co.in]
Sent: 22 September 2012 09:39
To: 'star enterprises'
Cc: '[protected]@yahoo.com'
Subject: RE: Request correction LIC docs

REMINDER IV
Dear Monika Khanna,
Despite repeated reminders & calls correction in LIC docs (as mentioned in trailing mail dated 16th Aug 12) is still awaited.

Let us know the time line by which your good self will be able to correct & hand over the same to me.


Warm regards,
Rakesh Kumar
Asst. Manager – Site (Maintenance)
The Master Piece
Mob. - [protected]

From: Rakesh Kumar [mailto:[protected]@lilac.co.in]
Sent: 07 September 2012 13:16
To: '[protected]@lilac.co.in'; 'star enterprises'
Cc: '[protected]@yahoo.com'
Subject: RE: Request correction LIC docs

REMINDER III

Warm regards,
Rakesh Kumar
Asst. Manager – Site (Maintenance)
The Master Piece
Mob. - [protected]

From: Rakesh Kumar [mailto:[protected]@lilac.co.in]
Sent: 27 August 2012 17:41
To: 'star enterprises'
Cc: '[protected]@yahoo.com'
Subject: RE: Request correction LIC docs

GENTLE REMINDER II


Warm regards,
Rakesh Kumar
Asst. Manager – Site (Maintenance)
The Master Piece
Mob. - [protected]

From: Rakesh Kumar [mailto:[protected]@lilac.co.in]
Sent: 21 August 2012 11:04
To: 'star enterprises'
Cc: '[protected]@yahoo.com'
Subject: RE: Request correction LIC docs

GENTLE REMINDER I

Warm regards,
Rakesh Kumar
Asst. Manager – Site (Maintenance)
The Master Piece
Mob. - [protected]

From: Rakesh Kumar [mailto:[protected]@lilac.co.in]
Sent: 16 August 2012 15:24
To: 'star enterprises'
Cc: '[protected]@yahoo.com'
Subject: Request correction LIC docs

Dear Monika Khanna,
Please find the attached scan copy of dependent card for age proof & address proof will follow.

Further following deficiency found in LIC docs:-

Deficiency in docs To be corrected
(a) Date of birth - 21.08.1975 (scan copy attached) 21.03.1975
(b) Pin No – 111111 (scan copy attached) 110045

Please correct as discussed & send original corrected copy ASAP & oblige.


Warm regards,
Rakesh Kumar
Asst. Manager – Site (Maintenance)
The Master Piece
Mob. - [protected]

From: star enterprises [mailto:[protected]@gmail.com]
Sent: 28 July 2012 13:32
To: [protected]@lilac.co.in
Subject: Holiday Voucher


Dear Sir,

I forward you the sample of Holiday Voucher.

Please forward me Age Proof & Address proof of your wife.


Regards

Monika Khanna
Customer Care
[protected].

Dear Sir,
LIC housing finance has given lone of rs 18 lacs on my property of 252 Gulab bag to Mr Santosh Verma from Indore main branch. After giving all the proofs Mr Pradeep Chakravarti (Branch Manager), he has stopped the rest disbursement of the loan. They have disburse 85% of the lone amount on 30% of the construction because Mr Pradeep Chakravarti (Branch Manager) is giving favor to the party due to his personal relation with the party.
Kindly help me out and to declaor this case as froad with LIC Housing finance ltd.

Dear sir , i would like to inform you that a agent Mr. Susum Kumar pertaining to your district LIC Branch r/o of his is subhauaapur . Kindly stop his all the benifits of commission based and his licence should be suspended , because he has done many froudge case against the customer regarding their payment. he made many policies on the behalf of the customer for making more commission. this is a ill-legal offense.

NOBODY IS THERE TO REPLY ON COMPLAINT.


----- Forwarded Message -----
From: rakesh kumar <[protected]@yahoo.co.in>
To: "[protected]@licindia.com" <[protected]@licindia.com>; "[protected]@licindia.com" <[protected]@licindia.com>; "[protected]@licindia.com" <[protected]@licindia.com>; "crm.[protected]@licindia.com" <crm.[protected]@licindia.com>
Cc: bo 124 <[protected]@licindia.com>; shahid reza <[protected]@gmail.com>
Sent: Monday, 5 November 2012 2:29 PM
Subject: "Health Card" and "Credit Card".


Dear Sir/Madam,

Greeting......!!!!

Ref.: Policy No.:[protected]Jeewan Saral), Branch- 124.
Sub.: "Health Card" and "Credit Card".

First of all, I wish to introduce my self as a regular customer of LIC having 10 policies (Active) since last 20 years.

Under LIC's "Special Scheme- Limited Offer" I bought a Policy No.:[protected]Jeewan Saral) from LIC Branch 124 in the last week of May, 2012. As a package, they offered me 3 years Free Medical Insurance and LIC Credit Card along with the principal policy. I have been in regular touch with the branch 124 over phone, by e-mails and by personal visit at branch (Contact person: Ms. Pooja Rawat and Mr. Pankaj Wasan) for issuing me the "Health Card" as well as "Credit Card" but on all occasion they assured me to despatch the same shortly/within a week time.

Thereafter, On 01.10.12 when 3-4 months has already been passed, I have send an e-mail to their "Customer Care" as well as "Servicing Branch 124" asking that I do not want to continue with this policy any more and would like to surrender the same immediately. On same day, I have received a call from their "Credit Card Division" (Contact person: Mr. Shahid Reza/Ms. Nisha) requesting me to send/mail "Statement of Accounts" of my Bank Account(s) showing the details of Salary credited in my bank account(s) to process my "Credit Card Application", the same was mailed on vary day. They again assured me for a period of 7-10 days.

On 05.10.12, they have requested me to send/mail a copy of "First Premium Receipt" and I done the same on vary day. On 09.10.12, they asked me to send/mail my "Salary Certificate" again as there is some overwriting on the "Salary Certificate" submitted earlier and I mailed the fresh one on vary day.

On 17.10.12, I have sent a mail to them to know the status and on 18.10.12, their reply was "It is in Process". On 29.10.12, I have send an e-mail again and on 30.10.12, their reply was "Sir, Your Credit Card Application No.[protected]. Toll Free No. [protected]. Thanks & Regards, LIC Of India[protected]". On 30.10.12, I have contacted on toll free number and they informed me that your application has been declined due to un-complete office address (needless to say that the same has already mentioned on the Salary Certificate provided to them on Company's letter head) and on 31.10.12 I have received a SMS informing that "Your credit card application for LIC credit card with reference no.3268437 has been declined. we hope to serve you in future".

Besides the above, all the e-mail communications made with LIC Branch 124 (maximum from my side, as LIC officials even do not have a courtesy to replying to on customer complaint/grievances) are also available with me.

There is most important thing which I noted that is the Policy Bond which I received against my main policy has mentioned a LIC "Agent" name as "KULDEEP KUMAR, 11590124 whereas the policy has been purchased by me directly from the LIC Branch 124.........and I have never approached to any agent/middleman to purchased this policy........????

Since 5 months have already been elapsed and next premium of the said policy will also become due in this month, neither I have received my Health Cards nor the Credit Card as yet.

Required your immediate and positive action on the subject on SOS and oblige.

RAKESH KUMAR
Cell: [protected], [protected]
E-mail: [protected]@yahoo.co.in

R/Sir
I have taken home loan from lic finance through OM SAI FINANCIAL SERVICE VARDHMAN PALAZA SONIPAT(HARYANA) my loan account no is[protected].I have taken a loan for housing project in T D I city Kundli Sonipat (haryana).They have sending me demand of their 5th loan installment.
I have immediately
submitted my demand letter in sonipat office to (D S A Mr Rajesh Kumar) on 12/10/2012. Their mob no is [protected] .They have promised me to give the loan cheque up to 25th oct 2012. I visited their office so many time and make many telephonic enquiry.But no result.Every time they have given me to come next day.Now builder start giving me reminder to pay their installment.They have send me the notice to pay the amount immediatly otherwise they will cancell my flat allotment.I also talk to their area manger Mr Avnish Kumar Trivedi on their mob no [protected]. They also give me the assurance for payment.But no solution.I have also send the mail to their higher authority but no action was taken.So i request you to please take appropriate action against their negligiance and and i can avoid more suffring and they can send me my loan amount cheque immediately.
(.There is a no dely and reason from my side i have immediately submited the demand letter.)
I want to know-
1.Who will be responsible for delay in payment and builder heavy penalty.?
2.Who will be responsible for if they canceled my flat allotment?
I again request you that please provide me neccessary help immediatly so i can pay builder amount.

thanking you.


Mukesh Kumar Loan Account No[protected]
ph.No-[protected].

M/s LIC of India,
Northern Zonal Office (IPP-Cell),
"Jeevan Bharti",
124, Connaught Circus,
NEW DELHI - 110 001.

Dear Sirs,

With profound regards, I would submit that I have sent complaints twice on the subject but do not know if those were registered hence troubling you again.
May kindly look into the matter and let me know the status of payment of annuity of my LIC Policy 'Jeevan Nidhi bearing no[protected], dated 14/01/2005, schedule - Udhampur (J&K), Divisional Office - Srinagar, Branch Office - 13C'.

With Regards,

S.S.JAISWAL,
M/s NVCPL, THEP,
191, Sec'A', Pkt 'C', Vasant Kunj,
New Delhi-110 070.

I have taken Home loan from LIC Housing Finance on 17.04.2007. At a time of loan sanctioned, it was agreed by LIC HFL that I will be eligible for corporate discount of 0.25% interest rate.
This discount is not applied to my loan & I am paying till date with higher interest rate.

Same complain was given to Nashik office in written on 03.04.2010 but I am not getting any reply on this.

Name : Sadgir Sudam Nivrutti
Address : Mahalaxmi Colony
At/Po. & Tal.:Akole
Dist.: Ahmednagar
State : Maharashtra.422601.
Licence No.: 5027555.
Expiry date : 11.01.2012
Agent's Code : 0587095N.
D.O.Code : 09567.
Branch : Sangamner
Branch Code : 95N
Divisional office : Pune
E mail : sadgir.[protected]@gmail.com
Mobile No.: 9404e972041

Hi, This is regarding my LIC Loan account number [protected].
I have requested closure of my loan account and paid the outstanding amount and other charges on date 03/10/2012 at Fergusson College Road, Pune Branch. payment receipt number is 56757366 for amount 1,008 Rs and 56757424 for amount 8,93,162 RS.
I got the appointment date of 18/10/2012 to collect my Original documents. But after continuous followup, I still have not received my original documents and not receiving any reply to my phones call and emails communication.

Request you to please have a look into this and guide further,
I need to handover these documents to "IDBI Bank Ltd" for loan transfer and have received reminder notice from bank.

Hi,
I want to transfer home loan taken from LICHF in dual rate scheme to SBI. During the process Loan Outstanding statement is requested by SBI. In the loan outstanding statement it has been mentioned that I need to pay 2% of existing loan amount as “pre closure amount”.
RBI and the National Housing Bank banned pre-payment penalties on the dual rate loans. But still I have been charged by LICHF.

I have requested the statement on 5-Nov-2012.
Requesting you to help in this context. Please let me know what steps I need to take to avoid “pre closure amount” penalty.

LIC Policy No :[protected]

Name : Mesvaniya Maheshbhai M.

Transaction Date :27/09/2012
Amount : 1,061.00

Above Transaction Through my Axis bank credit card

Payment is already Debited in my Axis Bank Credit Card and Transaction Fail, But No Online receipt Generated.

Another Date : 28/09/2012 >> Pay LIC Second Time On LIC Policy No :[protected] >> Receipt Generated.

But,Please Given Guidance Related First Time Debited Amt 1061.00

Already One Month To Communicate Related Diff-Diff Person.

Not Given Positive Reply.

Please Help Me....

Chandresh Mesvaniya
chand.[protected]@gmail.com

I've tried several times to register online to pay my LIC policy premium, however the new user registration link is always throwing the following error:-

We are unable to process your request. Please try again later or contact LIC for further details

Kindly set the error.
DK.Sharma

I have taken a LIC policy with number[protected] starting from 25/10/2001. I got a letter with enclosed cheque on 28/10/11 for a survival benefit due on 25/10/2011 for completion of 10 years of the policy. The letter specifies that the cheque has been sent on my request to so and so letter dated 28/10/11. I had never received any letter or have sent any request to get survival benefit. Then after I have contacted many concern branches and customer cares for cancellation of the cheque. I have not got any response in this regard. I have taken the policy through agent Ms Amita Ketan Patel (69583Z). According Ms Amita Patel the only possibility is to reactivate the cheque which has expired in the process of contacting concern persons/branches of LIC. If any action/application is required from the policy holder to not to withdraw the survival benefit, it should have been done by the LIC agent. It would be worthwhile to specify that I have not got any survival benefit cheque on completion of 5 years of the policy. I would like to get this cheque cancelled and to get my account updated with the respective cumulative interest. My policy details are as below.

Holder name: Shri Monaben M. Christian.
Devision branch: 1418312
Policy #:[protected]
Agent Name & ID: Ms. Amita Ketan Patel (69583Z)
DOB: 02/10/1974.

To,
The Branch Manager,
LIC of India
Ghaziabad
Utter Pradesh.
Sub. : Transfer policy from Ghaziabad to Sonipat
Plolicy No.[protected]
P. Holder Name Jitender Singh
Policy Name Jeewan Astha
Change at : LIC of India,Branch code-317,Jeewan Jyoti Building, Sector-15, Sonipat, Pin Code-131001, Haryana.
Jitender Singh
H.no. 1286, Sec. 23, Sonipat, Haryana.
M.No. 91-[protected]
email address : [protected]@gmail.com