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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: May 24, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 212

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rakes94
from Jaigaon, West Bengal
Nov 15, 2012
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Address: North Delhi, Delhi

NOBODY IS THERE TO REPLY ON COMPLAINT.


----- Forwarded Message -----
From: rakesh kumar <[protected]@yahoo.co.in>
To: "[protected]@licindia.com" <[protected]@licindia.com>; "[protected]@licindia.com" <[protected]@licindia.com>; "[protected]@licindia.com" <[protected]@licindia.com>; "crm.[protected]@licindia.com" <crm.[protected]@licindia.com>
Cc: bo 124 <[protected]@licindia.com>; shahid reza <[protected]@gmail.com>
Sent: Monday, 5 November 2012 2:29 PM
Subject: "Health Card" and "Credit Card".


Dear Sir/Madam,

Greeting......!!!!

Ref.: Policy No.:[protected]Jeewan Saral), Branch- 124.
Sub.: "Health Card" and "Credit Card".

First of all, I wish to introduce my self as a regular customer of LIC having 10 policies (Active) since last 20 years.

Under LIC's "Special Scheme- Limited Offer" I bought a Policy No.:[protected]Jeewan Saral) from LIC Branch 124 in the last week of May, 2012. As a package, they offered me 3 years Free Medical Insurance and LIC Credit Card along with the principal policy. I have been in regular touch with the branch 124 over phone, by e-mails and by personal visit at branch (Contact person: Ms. Pooja Rawat and Mr. Pankaj Wasan) for issuing me the "Health Card" as well as "Credit Card" but on all occasion they assured me to despatch the same shortly/within a week time.

Thereafter, On 01.10.12 when 3-4 months has already been passed, I have send an e-mail to their "Customer Care" as well as "Servicing Branch 124" asking that I do not want to continue with this policy any more and would like to surrender the same immediately. On same day, I have received a call from their "Credit Card Division" (Contact person: Mr. Shahid Reza/Ms. Nisha) requesting me to send/mail "Statement of Accounts" of my Bank Account(s) showing the details of Salary credited in my bank account(s) to process my "Credit Card Application", the same was mailed on vary day. They again assured me for a period of 7-10 days.

On 05.10.12, they have requested me to send/mail a copy of "First Premium Receipt" and I done the same on vary day. On 09.10.12, they asked me to send/mail my "Salary Certificate" again as there is some overwriting on the "Salary Certificate" submitted earlier and I mailed the fresh one on vary day.

On 17.10.12, I have sent a mail to them to know the status and on 18.10.12, their reply was "It is in Process". On 29.10.12, I have send an e-mail again and on 30.10.12, their reply was "Sir, Your Credit Card Application No.[protected]. Toll Free No. [protected]. Thanks & Regards, LIC Of India[protected]". On 30.10.12, I have contacted on toll free number and they informed me that your application has been declined due to un-complete office address (needless to say that the same has already mentioned on the Salary Certificate provided to them on Company's letter head) and on 31.10.12 I have received a SMS informing that "Your credit card application for LIC credit card with reference no.3268437 has been declined. we hope to serve you in future".

Besides the above, all the e-mail communications made with LIC Branch 124 (maximum from my side, as LIC officials even do not have a courtesy to replying to on customer complaint/grievances) are also available with me.

There is most important thing which I noted that is the Policy Bond which I received against my main policy has mentioned a LIC "Agent" name as "KULDEEP KUMAR, 11590124 whereas the policy has been purchased by me directly from the LIC Branch 124.........and I have never approached to any agent/middleman to purchased this policy........????

Since 5 months have already been elapsed and next premium of the said policy will also become due in this month, neither I have received my Health Cards nor the Credit Card as yet.

Required your immediate and positive action on the subject on SOS and oblige.

RAKESH KUMAR
Cell: [protected], [protected]
E-mail: [protected]@yahoo.co.in
Rakesh Ji,

Plz speak to me over the phone if possible.

Regards,

Rajnish Bahuguna
Insurance Consultant
LIC of India
[protected]
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    M
    mukesh nashier
    from Thanesar, Haryana
    Nov 14, 2012
    Resolved
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    Address: Sonipat, Haryana

    R/Sir
    I have taken home loan from lic finance through OM SAI FINANCIAL SERVICE VARDHMAN PALAZA SONIPAT(HARYANA) my loan account no is[protected].I have taken a loan for housing project in T D I city Kundli Sonipat (haryana).They have sending me demand of their 5th loan installment.
    I have immediately
    submitted my demand letter in sonipat office to (D S A Mr Rajesh Kumar) on 12/10/2012. Their mob no is [protected] .They have promised me to give the loan cheque up to 25th oct 2012. I visited their office so many time and make many telephonic enquiry.But no result.Every time they have given me to come next day.Now builder start giving me reminder to pay their installment.They have send me the notice to pay the amount immediatly otherwise they will cancell my flat allotment.I also talk to their area manger Mr Avnish Kumar Trivedi on their mob no [protected]. They also give me the assurance for payment.But no solution.I have also send the mail to their higher authority but no action was taken.So i request you to please take appropriate action against their negligiance and and i can avoid more suffring and they can send me my loan amount cheque immediately.
    (.There is a no dely and reason from my side i have immediately submited the demand letter.)
    I want to know-
    1.Who will be responsible for delay in payment and builder heavy penalty.?
    2.Who will be responsible for if they canceled my flat allotment?
    I again request you that please provide me neccessary help immediatly so i can pay builder amount.

    thanking you.


    Mukesh Kumar Loan Account No[protected]
    ph.No-[protected].
    Aug 13, 2020
    Complaint marked as Resolved 

    Optimum Financial Services — Delay in Payment of Loan

    R / Sir / Madam,

    I, Vikas Bansal, want to inform you that I have taken a loan of amount Rs. 12 lacs on the name of Mrs. Shakuntala Bansal, Pramod Bansal & Vikas Bansal through M/S Optimum Financial Services, Chandigarh and my loan account no. is 14012782. I have taken that loan for purchasing the plot and for construction also. During construction, I want to take some additional loan on that property and for this I contact your authorized franchisee M/S Optimum Financial Services, Chandigarh and send all the required documents that are being demanded by M/S Optimum Financial Services, Chandigarh in the month of Feb. 2009. After that M/S Optimum Financial Services, Chandigarh demands more and more papers from me, the account statement of our personal accounts are being demanded by M/S Optimum Financial Services, Chandigarh so many times through out the period. So now I wants to know that your approved franchise, M/S Optimum Financial Services, Chandigarh, have no idea about the required papers or documents, so that they demands more and more papers and above all they are not in a position to give me an answer. So now I requested you to sanction my above mentioned loan as soon as possible.

    Regards,

    Vikas Bansal
    523, Sec. 20, Part-II,
    Sirsa (Haryana)
    Mob:[protected]
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      S
      SHIV SHANKER JAISWAL
      from New Delhi, Delhi
      Nov 12, 2012
      Resolved
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      Address: South Delhi, Delhi

      M/s LIC of India,
      Northern Zonal Office (IPP-Cell),
      "Jeevan Bharti",
      124, Connaught Circus,
      NEW DELHI - 110 001.

      Dear Sirs,

      With profound regards, I would submit that I have sent complaints twice on the subject but do not know if those were registered hence troubling you again.
      May kindly look into the matter and let me know the status of payment of annuity of my LIC Policy 'Jeevan Nidhi bearing no[protected], dated 14/01/2005, schedule - Udhampur (J&K), Divisional Office - Srinagar, Branch Office - 13C'.

      With Regards,

      S.S.JAISWAL,
      M/s NVCPL, THEP,
      191, Sec'A', Pkt 'C', Vasant Kunj,
      New Delhi-110 070.
      Aug 13, 2020
      Complaint marked as Resolved 
      Dear Sir, Date:12.11.2012.

      I had completed all formalities and sent documents duly filled-in as were required for making payment of annuity of my Policy No[protected] LIC's Jeevan Nidhi), dated 14/01/2005 in your Branch Office at New South Extension Part II, New Delhi from where the documents were sent, please.

      Regards,

      S.S.JAISWAL.
      Dear Sir,

      As far I can see, the amount receivable & date would depend upon the mode in which you have opted to take annuity (Pension). if you have taken the annual mode for annuity, then your first payment will be made on 14/01/2013. Plz confirm whether this is the case. Plz speak over phone or mail me in this regard if possible.

      Rajnish Bahuguna
      Insurance Consultant
      LIC of India
      [protected]
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        P
        pravinvaidya
        from Gurgaon, Haryana
        Nov 10, 2012
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        Address: Nashik, Maharashtra

        I have taken Home loan from LIC Housing Finance on 17.04.2007. At a time of loan sanctioned, it was agreed by LIC HFL that I will be eligible for corporate discount of 0.25% interest rate.
        This discount is not applied to my loan & I am paying till date with higher interest rate.

        Same complain was given to Nashik office in written on 03.04.2010 but I am not getting any reply on this.
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          S
          Sadgir sudam nivrutti
          from Pune, Maharashtra
          Nov 10, 2012
          Resolved
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          Address: Ahmednagar, Maharashtra

          Name : Sadgir Sudam Nivrutti
          Address : Mahalaxmi Colony
          At/Po. & Tal.:Akole
          Dist.: Ahmednagar
          State : Maharashtra.422601.
          Licence No.: 5027555.
          Expiry date : 11.01.2012
          Agent's Code : 0587095N.
          D.O.Code : 09567.
          Branch : Sangamner
          Branch Code : 95N
          Divisional office : Pune
          E mail : sadgir.[protected]@gmail.com
          Mobile No.: 9404e972041
          Aug 13, 2020
          Complaint marked as Resolved 
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            M
            mayursharma007
            Nov 8, 2012
            Resolved
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            Address: Pune, Maharashtra

            Hi, This is regarding my LIC Loan account number [protected].
            I have requested closure of my loan account and paid the outstanding amount and other charges on date 03/10/2012 at Fergusson College Road, Pune Branch. payment receipt number is 56757366 for amount 1,008 Rs and 56757424 for amount 8,93,162 RS.
            I got the appointment date of 18/10/2012 to collect my Original documents. But after continuous followup, I still have not received my original documents and not receiving any reply to my phones call and emails communication.

            Request you to please have a look into this and guide further,
            I need to handover these documents to "IDBI Bank Ltd" for loan transfer and have received reminder notice from bank.
            Aug 13, 2020
            Complaint marked as Resolved 
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              suraj.magadum
              from Mumbai, Maharashtra
              Nov 8, 2012
              Resolved
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              Address: Pune, Maharashtra

              Hi,
              I want to transfer home loan taken from LICHF in dual rate scheme to SBI. During the process Loan Outstanding statement is requested by SBI. In the loan outstanding statement it has been mentioned that I need to pay 2% of existing loan amount as “pre closure amount”.
              RBI and the National Housing Bank banned pre-payment penalties on the dual rate loans. But still I have been charged by LICHF.

              I have requested the statement on 5-Nov-2012.
              Requesting you to help in this context. Please let me know what steps I need to take to avoid “pre closure amount” penalty.
              Aug 13, 2020
              Complaint marked as Resolved 
              Hi,
              I want to transfer home loan taken from LICHF in dual rate scheme to SBI. During the process Loan Outstanding statement is requested by SBI. In the loan outstanding statement it has been mentioned that I need to pay 2% of existing loan amount as “pre closure amount”.
              RBI and the National Housing Bank banned pre-payment penalties on the dual rate loans. But still I have been charged by LICHF.

              I have requested the statement on 5-Nov-2012.
              Requesting you to help in this context. Please let me know what steps I need to take to avoid “pre closure amount” penalty.
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                C
                chand.mesvaniya
                from Ahmedabad, Gujarat
                Nov 8, 2012
                Resolved
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                Address: Rajkot, Gujarat

                LIC Policy No :[protected]

                Name : Mesvaniya Maheshbhai M.

                Transaction Date :27/09/2012
                Amount : 1,061.00

                Above Transaction Through my Axis bank credit card

                Payment is already Debited in my Axis Bank Credit Card and Transaction Fail, But No Online receipt Generated.

                Another Date : 28/09/2012 >> Pay LIC Second Time On LIC Policy No :[protected] >> Receipt Generated.

                But,Please Given Guidance Related First Time Debited Amt 1061.00

                Already One Month To Communicate Related Diff-Diff Person.

                Not Given Positive Reply.

                Please Help Me....

                Chandresh Mesvaniya
                chand.[protected]@gmail.com
                Aug 13, 2020
                Complaint marked as Resolved 
                IF YOUR PROBLEM IS WITH AXIS BANK STAFF WHO DONT TAKE ACTION ON YOUR COMPLAINT THEN YOU CAN FOLLOW THE BELOW PROCEDURES.THEN RESERVE BANK OFFICIALS WILL DIRECT YOUR AXIS BANK MANAGER TO SOLVE YOUR PROBLEM.
                PROCESS
                BANKS :WWW.RBI.ORG.IN
                AFTER OPENING SITE CLICK ON'FOR COMMON PERSON' OPTION WHICH WILL BE AT RIGHT SIDE OF HOMEPAGE.THEN ANOTHER WINDOW RELATING TO COMPLAINTS WILL OPEN.IN MIDDLE OF PAGE CLICK ON COMPLAINT.THEN CLICK ON COMPLAINT FORM IN NEXT PAGE.FILL THE ASKED DETAILS AND CLICK SAVE BUTTON.YOU CAN UPLOAD ANY PROOFS YOU HAVE BEFORE CLICKING SAVE.YOU WILL GET A ACKNOWLEDGEMENT NUMBER.YOU CAN SEE ACTION TAKEN ON YOUR COMPLAINT WITH IN 15DAYS USING THIS NO.
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                  D
                  dks1956
                  from Dera Gopipur, Himachal Pradesh
                  Nov 8, 2012
                  Resolved
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                  Address: Himachal Pradesh

                  I've tried several times to register online to pay my LIC policy premium, however the new user registration link is always throwing the following error:-

                  We are unable to process your request. Please try again later or contact LIC for further details

                  Kindly set the error.
                  DK.Sharma
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  may be u r punching your detail wrongly.or may be u have ragistered already your policy.
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                    D
                    Dolly11
                    from Delhi, Delhi
                    Oct 31, 2012
                    Resolved
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                    Resolved

                    I have taken a LIC policy with number[protected] starting from 25/10/2001. I got a letter with enclosed cheque on 28/10/11 for a survival benefit due on 25/10/2011 for completion of 10 years of the policy. The letter specifies that the cheque has been sent on my request to so and so letter dated 28/10/11. I had never received any letter or have sent any request to get survival benefit. Then after I have contacted many concern branches and customer cares for cancellation of the cheque. I have not got any response in this regard. I have taken the policy through agent Ms Amita Ketan Patel (69583Z). According Ms Amita Patel the only possibility is to reactivate the cheque which has expired in the process of contacting concern persons/branches of LIC. If any action/application is required from the policy holder to not to withdraw the survival benefit, it should have been done by the LIC agent. It would be worthwhile to specify that I have not got any survival benefit cheque on completion of 5 years of the policy. I would like to get this cheque cancelled and to get my account updated with the respective cumulative interest. My policy details are as below.

                    Holder name: Shri Monaben M. Christian.
                    Devision branch: 1418312
                    Policy #:[protected]
                    Agent Name & ID: Ms. Amita Ketan Patel (69583Z)
                    DOB: 02/10/1974.
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      J
                      Jitender Dahiya
                      from Delhi, Delhi
                      Oct 31, 2012
                      Resolved
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                      Resolved

                      Address: Sonipat, Haryana

                      To,
                      The Branch Manager,
                      LIC of India
                      Ghaziabad
                      Utter Pradesh.
                      Sub. : Transfer policy from Ghaziabad to Sonipat
                      Plolicy No.[protected]
                      P. Holder Name Jitender Singh
                      Policy Name Jeewan Astha
                      Change at : LIC of India,Branch code-317,Jeewan Jyoti Building, Sector-15, Sonipat, Pin Code-131001, Haryana.
                      Jitender Singh
                      H.no. 1286, Sec. 23, Sonipat, Haryana.
                      M.No. 91-[protected]
                      email address : [protected]@gmail.com
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Dear Jitender Ji,

                      If your problem still not solved, plz mail your matter to my mail ID.

                      Rajnish Bahuguna
                      Insurance Consultant
                      LIC of India
                      [protected]
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                        A
                        anuj_rastogi12
                        from Delhi, Delhi
                        Oct 30, 2012
                        Resolved
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                        Resolved

                        Address: Maharashtra

                        [protected] Forwarded message[protected]
                        From: ANUJ RASTOGI <anuj.[protected]@gmail.com>
                        Date: Tue, 30 Oct 2012 14:25:37 +0530
                        Subject: FW: Cancel ECS For Pay Premium
                        To: [protected]@licindia.com, [protected]@licindia.com, [protected]@licindia.com, bo_92J <[protected]@licindia.com>, bo_97A <[protected]@licindia.com>, [protected]@licindia.com, bo_G706 <[protected]@licindia.com>

                        Respected Sir / Madam,
                        I said all of you since Aug 2012
                        for cancel ECS (Complete Detail are in Mail) But Now till today no
                        body take action / give reply and due date of all policies are passes
                        away so i want clear this matter on priority basis then i pay premium
                        without any extra charges or pls. close all policies and return total
                        amount of money which i pay to LIC with interest as soon as in my
                        Palghar IDBI A/c No. [protected]

                        From,
                        Anuj Rastogi

                        CC TO:-

                        [protected] Forwarded message[protected]
                        From: ANUJ RASTOGI <anuj.[protected]@gmail.com>
                        Date: Sat, 27 Oct 2012 13:19:22 +0530
                        Subject: FW: Cancel ECS For Pay Premium
                        To: [protected]@licindia.com, [protected]@licindia.com, [protected]@licindia.com,
                        [protected]@jlicindia.com, [protected]@licindia.com, [protected]@licindia.com,
                        [protected]@licindia.com, [protected]@licindia.com, [protected]@licindia.com,
                        [protected]@licindia.com, [protected]@licindia.com,
                        [protected]@licindia.com, mm.[protected]@licindia.com,
                        mm.[protected]@licindia.com, mm.[protected]@licindia.com,
                        mm.[protected]@licindia.com, [protected]@licindia.com,
                        [protected]@licindia.com

                        Pls. help.

                        [protected] Forwarded message[protected]
                        From: ANUJ RASTOGI <anuj.[protected]@gmail.com>
                        Date: Fri, 26 Oct 2012 14:13:45 +0530
                        Subject: FW: Cancel ECS For Pay Premium
                        To: [protected]@licindia.com, [protected]@licindia.com, [protected]@licindia.com,
                        [protected]@jlicindia.com, [protected]@licindia.com, [protected]@licindia.com,
                        [protected]@licindia.com, [protected]@licindia.com, [protected]@licindia.com,
                        [protected]@licindia.com, [protected]@licindia.com,
                        [protected]@licindia.com, mm.[protected]@licindia.com,
                        mm.[protected]@licindia.com, mm.[protected]@licindia.com,
                        mm.[protected]@licindia.com, [protected]@licindia.com,
                        [protected]@licindia.com

                        Pls. Do on urgent manner i am wait for pay premium but this time i am
                        not paying extra any type charges with premium.

                        Pls. Cancel the ECS Mode of policy no.[protected],[protected],[protected]
                        and change the servicing branch code 97A Bhandara for all policies on
                        urgent manner. All policies are my self named.

                        [protected] Forwarded message[protected]
                        From: ANUJ RASTOGI <anuj.[protected]@gmail.com>
                        Date: Tue, 23 Oct 2012 14:44:26 +0530
                        Subject: FW: Cancel ECS For Pay Premium
                        To: [protected]@licindia.com

                        Pls. Do on urgent manner

                        [protected] Forwarded message[protected]
                        From: ANUJ RASTOGI <anuj.[protected]@gmail.com>
                        Date: Tue, 23 Oct 2012 14:41:54 +0530
                        Subject: FW: Cancel ECS For Pay Premium
                        To: [protected]@licindia.com, [protected]@licindia.com, "90A, MUMBAI, DO 4"
                        <[protected]@licindia.com>, [protected]@licindia.com,
                        [protected]@licindia.com, [protected]@licindia.com,
                        [protected]@licindia.com, mm.[protected]@licindia.com,
                        mm.[protected]@licindia.com, mm.[protected]@licindia.com,
                        mm.[protected]@licindia.com, [protected]@licindia.com,
                        [protected]@licindia.com, [protected]@licindia.com
                        Cc: [protected]@licindia.com

                        Pls. Cancel the ECS Mode of policy no.[protected],[protected],[protected]
                        and change the servicing branch code 97A Bhandara for all policies on
                        urgent manner. All policies are my self named.

                        [protected] Forwarded message[protected]
                        From: ANUJ RASTOGI <anuj.[protected]@gmail.com>
                        Date: Fri, 19 Oct 2012 22:25:34 +0530
                        Subject: FW: Cancel ECS For Pay Premium
                        To: [protected]@licindia.com, [protected]@licindia.com, "90A, MUMBAI, DO 4"
                        <[protected]@licindia.com>, [protected]@licindia.com,
                        [protected]@licindia.com, [protected]@licindia.com,
                        [protected]@licindia.com, mm.[protected]@licindia.com,
                        mm.[protected]@licindia.com, mm.[protected]@licindia.com,
                        mm.[protected]@licindia.com, [protected]@licindia.com,
                        [protected]@licindia.com, [protected]@licindia.com

                        Policy N0 Enrollment Date Prm Amnt
                        [protected] 15/08/2012 255.00
                        [protected] 15/08/2012 1,639.00
                        [protected] 15/08/2012 953.00

                        Respected Sir,
                        As per my first mail and scanned letter i said
                        to both branch managers for cancel ECS of above all policies for pay
                        premium by cash by hand at all over india LIC's offices but till today
                        they did not cancel ECS Since AUG to OCT 2012. In Aug i pay premium
                        with extra bank charges And again premiums due of this month so pls
                        tell me how is it possible for any body for pay extra charges amount
                        besides premium while i already inform both managers about for cancel
                        ECS and paid premium in mail.

                        So i request to pls. cancel ECS on urgent basis
                        for pay premium and pls. confirm me by mail.

                        From,
                        Anuj Rastogi


                        [protected] Forwarded message[protected]
                        From: ANUJ RASTOGI <anuj.[protected]@gmail.com>
                        Date: Wed, 17 Oct 2012 09:50:39 +0530
                        Subject: FW: Cancel ECS For Pay Premium
                        To: [protected]@licindia.com, [protected]@licindia.com
                        Cc: "90A, MUMBAI, DO 4" <[protected]@licindia.com>, [protected]@licindia.com,
                        [protected]@licindia.com, [protected]@licindia.com,
                        [protected]@licindia.com, mm.[protected]@licindia.com,
                        mm.[protected]@licindia.com, mm.[protected]@licindia.com,
                        mm.[protected]@licindia.com, [protected]@licindia.com,
                        [protected]@licindia.com, [protected]@licindia.com

                        Respected Sir / Madam,
                        Pls. help for cancel ECS Because my
                        policies's premium date already passed out for this month and i can't
                        pay extra charges.

                        Anuj Rastogi

                        [protected] Forwarded message[protected]
                        From: "P & GS, MUMBAI" <[protected]@licindia.com>
                        Date: Mon, 15 Oct 2012 16:54:26 +0530
                        Subject: FW: Cancel ECS For Pay Premium
                        To: customerzone_mumbai <[protected]@licindia.com>
                        Cc: "anuj.[protected]@gmail.com" <anuj.[protected]@gmail.com>

                        Dear Czees,

                        The trailing mail pertains to individual policy & not Group Scheme.

                        You are requested to guide policy holders & resolve the issues of the
                        policy holders with the help of respective BRANCHES/OFFICES.


                        Thanks & Regards.

                        Manager ( P&GS).
                        Mumbai.


                        -----Original Message-----
                        From: ANUJ RASTOGI [mailto:anuj.[protected]@gmail.com]
                        Sent: Sunday, October 14, 2012 6:41 PM
                        To: 90A, MUMBAI, DO 4; 92J, BOISAR, THA; customerzone_mumbai; P & GS,
                        MUMBAI; EPS1; WZ_MARKETING; mm.mumbai-do1; mm.mumbai-do2;
                        mm.mumbai-do3; mm.mumbai-do4; co_marketing; bo_g715; bo_g716; P & GS,
                        THANE
                        Subject: Cancel ECS For Pay Premium

                        Respected Sir / Madam,
                        I already speak to all branch
                        managers for CANCEL ECS MODE of mentioned LIC policies in here attach
                        letter since first mail of Aug 2012. And after paying all policies
                        premium with extra bank charges 125 Rs. each policies on 27/08/2012 i
                        informed you on 29/08/2012 and request all of you for cancel ECS
                        system but now till today You did not cancel ECS mode And again said
                        for first paying premium.

                        I WILL NOT PAYING THIS TIME ANY EXTRA CHARGES NOW PLS. FIRST YOU
                        CANCEL ECS OF MENTIONED POLICIES IN LETTER AND INFORM ME BY MAIL THEN
                        I PAY PREMIUM.

                        I have no extra money for pay unnecessary charges for each time,
                        When I already informed you for cancellation.

                        From,
                        Anuj Rastogi



                        90A, MUMBAI, DO 4 <[protected]@licindia.com> Thu, Oct 11, 2012 at 11:58 AM
                        To: ANUJ RASTOGI <anuj.[protected]@gmail.com> Reply | Reply to all |
                        Forward | Print | Delete | Show original Resp Sir,

                        To change the mode first u will have to pay the balance premia from
                        9/12 till the date of payment in cash. Pls do the needful and inform
                        us after making payment to change the mode.


                        L I C OF INDIA
                        BR.90A/PS/AAO
                        ________________________________________
                        From: ANUJ RASTOGI [anuj.[protected]@gmail.com]
                        Sent: Wednesday, October 10, 2012 1:22 PM
                        To: 90A, MUMBAI, DO 4; customerzone_mumbai; 92J, BOISAR, THA
                        Subject: Re: Change Bank For Pay Premium Or Policy Mode

                        Respected Sir,
                        As per my requirement please convert mode of
                        payment normal / ordinary monthly or quarterly basis only for pay
                        premium at any where in whole India by cash or cheque at any LIC
                        Servicing Office on urgent basis because due to my father illness i
                        did not replied on time. Please help me.

                        Anuj Rastogi

                        On Wed, Aug 29, 2012 at 12:55 PM, 90A, MUMBAI, DO 4
                        <[protected]@licindia.com<mailto:[protected]@licindia.com>> wrote:
                        Respected Sir,

                        Pls inform us the mode of payment thru which u want to pay the
                        premium quarterly, Half yearly or Yearly ? Pls inform so we can make
                        the further changes.

                        L I C OF INDIA
                        BR.90A/PS/AAO
                        ________________________________________
                        From: ANUJ RASTOGI [anuj.[protected]@gmail.com<mailto:anuj.[protected]@gmail.com>]
                        Sent: Wednesday, August 29, 2012 10:56 AM
                        To: 90A, MUMBAI, DO 4; 92J, BOISAR, THA
                        Cc: customerzone_mumbai
                        Subject: Fwd: Change Bank For Pay Premium Or Policy Mode

                        Respected Sirs,
                        I, Anuj Rastogi, paid the premium of all
                        policies with extra charges in cash which linked with my ICICI A/c
                        detail is below :- Policy[protected] updated i paid july month premium
                        with extra charges.
                        Policy[protected] updated i paid up to sep'2012 with extra charges.
                        Policy[protected] updated i paid up to Aug'2012 with extra charges.

                        Now please change the mode of policy from ECS
                        to ordinary mode which i pay all premium at any where in india include
                        all agent's office. I shall not pay any extra charges in next
                        premiums. And all extra charges please refund me on my IDBI A/c
                        [protected].

                        Thanks all of You.

                        From,
                        Anuj Rastogi


                        [protected] Forwarded message[protected]
                        From: ANUJ RASTOGI <anuj.[protected]@gmail.com<mailto:anuj.[protected]@gmail.com>>
                        Date: Fri, 17 Aug 2012 17:38:13 +0530
                        Subject: Fwd: Change Bank For Pay Premium Or Policy Mode
                        To: [protected]@licindia.com<mailto:[protected]@licindia.com>,
                        [protected]@licindia.com<mailto:[protected]@licindia.com>
                        Cc: [protected]@licindia.com<mailto:[protected]@licindia.com>

                        Respected Branch Manager,
                        I, Anuj Rastogi, need change
                        the bank or change the policy from ECS to Ordinary mode for pay the
                        premium from anywhere in india. It is urgent because i give detail of
                        request as below :-

                        From,
                        Anuj Rastogi



                        [protected] Forwarded message[protected]
                        From: customerzone_mumbai <[protected]@licindia.com>
                        Date: Thu, 30 Aug 2012 19:28:50 +0530
                        Subject: RE: Change Bank For Pay Premium Or Policy Mode
                        To: ANUJ RASTOGI <anuj.[protected]@gmail.com>
                        Cc: "90A, MUMBAI, DO 4" <[protected]@licindia.com>, customerzone_mumbai-do4
                        <[protected]@licindia.com>


                        महोदय,

                        We tried calling you on the Mb. no. [protected] but no response.

                        Kindly clarify whether you want to change bank particulars in ECS or
                        cancellation of ECS.
                        In the trailing mails, both these are mentioned.

                        Attached herewith the ECS mandate form.
                        Kindly tick on the required option either 'change of bank' or
                        'cancellation of ECS'
                        Send the completed form along with a cancelled cheque of desired bank
                        to br. 90A whose details are already given in the trailing mails.


                        धन्यवाद ,
                        SAVITA,
                        ग्राहक क्षेत्र, भारतीय जीवन बी्मा निगम, ९,मेफेअर मेरीडिअन, सिझर रोड
                        ,सैन्ट ब्लैझ चर्च के नजदिक, अम्बोलि ,अन्धेरी (पश्चिम), मुम्बई--४०००५८
                        दुरध्वनि क्रमान्क ०२२-२६७८८९४३ LIC Customer Zone , 9,Mayfair Meridian,
                        Caesar Road, Near St. Blaise Church, Amboli, Andheri(West),
                        Mumbai-400058.Tel No :[protected] IVRS Help Line : 022-1251 from
                        MTNL , Other than MTNL :[protected] / 22
                        ***********************************************************
                        For information on any new plan please contact our Direct Marketing
                        Dept , Tel no 26789447 ,Mobile:[protected] , E mail ;
                        dm.[protected]@licindia.com for further details
                        ************************************************************
                        Now NEFTmandate form is MUST for all Claim settlements.
                        Kindly contact us OR nearest LIC office for the details.<
                        ________________________________________
                        From: ANUJ RASTOGI [anuj.[protected]@gmail.com]
                        Sent: Wednesday, August 29, 2012 10:56 AM
                        To: 90A, MUMBAI, DO 4; 92J, BOISAR, THA
                        Cc: customerzone_mumbai
                        Subject: Fwd: Change Bank For Pay Premium Or Policy Mode

                        Respected Sirs,
                        I, Anuj Rastogi, paid the premium of all
                        policies with extra charges in cash which linked with my ICICI A/c
                        detail is below :- Policy[protected] updated i paid july month premium
                        with extra charges.
                        Policy[protected] updated i paid up to sep'2012 with extra charges.
                        Policy[protected] updated i paid up to Aug'2012 with extra charges.

                        Now please change the mode of policy from ECS
                        to ordinary mode which i pay all premium at any where in india include
                        all agent's office. I shall not pay any extra charges in next
                        premiums. And all extra charges please refund me on my IDBI A/c
                        [protected].

                        Thanks all of You.

                        From,
                        Anuj Rastogi


                        [protected] Forwarded message[protected]
                        From: ANUJ RASTOGI <anuj.[protected]@gmail.com>
                        Date: Fri, 17 Aug 2012 17:38:13 +0530
                        Subject: Fwd: Change Bank For Pay Premium Or Policy Mode
                        To: [protected]@licindia.com, [protected]@licindia.com
                        Cc: [protected]@licindia.com

                        Respected Branch Manager,
                        I, Anuj Rastogi, need change
                        the bank or change the policy from ECS to Ordinary mode for pay the
                        premium from anywhere in india. It is urgent because i give detail of
                        request as below :-

                        From,
                        Anuj Rastogi

                        [protected] Forwarded message[protected]
                        From: customerzone_mumbai <[protected]@licindia.com>
                        Date: Fri, 17 Aug 2012 17:10:37 +0530
                        Subject: RE: Change Bank For Pay Premium
                        To: ANUJ RASTOGI <anuj.[protected]@gmail.com>


                        Dear Sir,
                        Pls contact servicing branches 92J &90A for the change of Bank A/C for
                        ECS Contact details of the branches are as follows

                        Branch Code : 90A_ Division code: 901
                        Division : MUMBAI-IV
                        Branch Name : FORT (UNITED IND BLDG-P.M.ROAD) CBO
                        Zone code : 07
                        Zone : WESTERN-ZONE
                        Branch Address Phone : (022-)
                        LIC OF INDIA,BR OFFICE 90A 22662274
                        UNITED INDIA BUILDING, 3RD FLOOR 22633170
                        SIR P M ROAD. 22654886
                        MUMBAI
                        400001
                        Connected in Network : YES
                        Email id : [protected]@licindia.com


                        Branch Code : 92J_ Division code: 092
                        Division : THANE
                        Branch Name : BOISAR
                        Zone code : 07
                        Zone : WESTERN-ZONE
                        Branch Address Phone : [protected]
                        LIC OF INDIA,BOISAR WEST BR OFFICE 73071
                        SWEET DREAM APARTMENT
                        ABOVE MODI FOOTWEAR, NEAR STATION.
                        BOISAR(W), THANE
                        000000
                        Connected in Network : YES
                        Email id : [protected]@licindia.com
                        धन्यवाद ,
                        Pooja
                        ग्राहक क्षेत्र, भारतीय जीवन बी्मा निगम, ९,मेफेअर मेरीडिअन, सिझर
                        रोड ,सैन्ट ब्लैझ चर्च के नजदिक, अम्बोलि ,अन्धेरी (पश्चिम),
                        मुम्बई--४०००५८ दुरध्वनि क्रमान्क ०२२-२६७८८९४३ LIC Customer Zone ,
                        9,Mayfair Meridian, Caesar Road, Near St. Blaise Church, Amboli,
                        Andheri(West), Mumbai-400058.Tel No :[protected] IVRS Help Line :
                        022-1251 from MTNL , Other than MTNL :[protected] / 22
                        ***********************************************************
                        For information on any new plan please contact our Direct Marketing
                        Dept , Tel no 26789447 ,Mobile:[protected] , E mail ;
                        dm.[protected]@licindia.com for further details
                        ************************************************************
                        Now NEFTmandate form is MUST for all Claim settlements.
                        Kindly contact us OR nearest LIC office for the details.<
                        ________________________________________
                        From: ANUJ RASTOGI [anuj.[protected]@gmail.com]
                        Sent: Friday, August 17, 2012 3:32 PM
                        To: customerzone_mumbai
                        Subject: Fwd: Change Bank For Pay Premium

                        Respected Sir / Madam,
                        Pls. help in my request because
                        premium payment of month july 2012 overdue and now of month Aug 2012
                        due of below Three policies which connected with ICICI Bank.

                        [protected] Forwarded message[protected]
                        From: ANUJ RASTOGI <anuj.[protected]@gmail.com>
                        Date: Wed, 15 Aug 2012 19:18:59 +0530
                        Subject: Change Bank For Pay Premium
                        To: [protected]@licindia.com
                        Cc: anuj_rastogi12 <[protected]@rediff.com>, anuj_rastogi12
                        <[protected]@yahoo.com>

                        Dear Sir / Madam,
                        I, Anuj Rastogi, having total four policies
                        in which three policies debit through ECS by ICICI Bank a/c no.
                        [protected] POLICY NO. is[protected],[protected],[protected] and fourth
                        policy[protected] debit through ECS from IDBI a/c [protected] that
                        is ok. But all above first three policies which deduct through ECS
                        from ICICI bank, that i wish to change from ICICI to IDBI a/c
                        mentioned above due to some problem in a/c having no balance and
                        continue to pay my all policies’s premium and now i am not at Palghar
                        (policy address) due to some family problem i am at my native place
                        delhi. pls. co operate with me it’s urgent and contact me by mail on -
                        anuj.[protected]@gmail.com or [protected]@yahoo.com or
                        [protected]@rediff.com .

                        Thank You.

                        From,
                        Anuj Rastogi
                        "The information contained in this electronic message and any
                        attachments to this message are intended for exclusive use of the
                        addressee(s) and may contain confidential or privileged information.
                        If you are not the intended recipient, please notify the sender at LIC
                        OF INDIA or [protected]@licindia.com immediately and destroy all
                        copies of this message and any attachments. The views expressed in
                        this E-mail message / Attachments, are those of the individual
                        sender."
                        "The information contained in this electronic message and any
                        attachments to this message are intended for exclusive use of the
                        addressee(s) and may contain confidential or privileged information.
                        If you are not the intended recipient, please notify the sender at LIC
                        OF INDIA or [protected]@licindia.com immediately and destroy all
                        copies of this message and any attachments. The views expressed in
                        this E-mail message / Attachments, are those of the individual
                        sender."

                        "The information contained in this electronic message and any
                        attachments to this
                        message are intended for exclusive use of the addressee(s) and may contain
                        confidential or privileged information. If you are not the intended
                        recipient, please
                        notify the sender at LIC OF INDIA or [protected]@licindia.com immediately and
                        destroy all copies of this message and any attachments. The views expressed in
                        this E-mail message / Attachments, are those of the individual sender."
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        000000 — to deactivate my yahoo zone

                        plzzzzz deactivate auto subscription of yahoo zone as i have charged rs.10 aftera every 10 days...so plzzzzzz deactivate it...my mobile no. is [protected]

                        LIC OF INDIA — Refund of Bank Charges

                        I have deposited ICICI Bank South Ex. New Delhi Cheque no. 571578 to LIC of India ARRAH of amounting Rs. 11844/- on dated 30-07-08. LIC of India has deposited that cheque into your branch at ARRAH for Clearence. your branch has sent to local clearence, but it should be sent to ICICI Bank New Delhi due to this My Cheque was Dishonoured on dated 02-08-08 and they have collected Rs. 167/- as bank Charges.

                        Please see above metter and returne my fine of Rs. 167/- on my account no.[protected] and reply on my email-id (y.[protected]@gmail.com)


                        YASHPAL SINGH
                        [protected]
                        when will i get cheque in the form of money back for the policy number[protected]
                        when will i get cheque in the form of money back of policy number[protected]

                        LIC — cancel

                        i hav policy (policy number[protected]
                        i am not intrustd to continue this policy. so i would like to cancel my policy.
                        what i hav to do?
                        firoze.
                        email id --- [protected]@gmail.com
                        nilambur brnch
                        mobile --- [protected]
                        Dear Anuj Ji,

                        From what I was able to see in your policy status, the commencement months for your policies are June, Jan & Feb respectively. So apply for mode change separately for each policy just when the payment before commencement month has been made & that too along with bank statement showing debit of last payment from your bank a/c.

                        Rajnish Bahuguna
                        Insurance Consultant
                        LIC of India
                        Delhi
                        [protected]
                        Respected Sir / Madam,
                        At first my policy no.[protected] was under ECS mode on 2012 at the starting. At first the deducton was made for 3 months. But unfortunately after 3 months through this mode no deduction was made from my account. So, after some months I have to deposit my amount with interest with a letter to stop ECS mode from the Bank account no. [protected]. Then after 2012 the mode was stopped and I always deposit my amount directly or online. Now, after so many years again in my mobile no. a message come that my amount will be deducted through ECS mode from the account. and the deadline is 28.01.18 though again I submit a letter to stop my ECS mode payment. Now, the problem is that neither till today amount is deducted through ECS mode nor I can deposit directly. My request is to cancel ECS (Complete Detail are in Mail) . i want clear this matter on priority basis then i pay premium
                        Yours faithfully
                        Sudip Bhattacherjee
                        s.[protected]@rediffmail.com
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                          D
                          dadisekar
                          from Gurgaon, Haryana
                          Oct 30, 2012
                          Report
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                          Address: Visakhapatnam, Andhra Pradesh

                          Sir my LIC policy no[protected]Dadi rama chandra sekhar)was matured on 28 oct 2012 till date amont. Was not credited in my acct.However NEFT form ,acct no[protected],IFSC code (CNRB0002434)submitted on 22 sep 2012.Req credit the amount in my acct.



                          Thanking you.sir
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                            K
                            Katkar Raju
                            from Darwha, Maharashtra
                            Oct 29, 2012
                            Resolved
                            Report
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                            Resolved

                            Address: Chandrapur, Maharashtra

                            SIR I AM AN AGENT OF WARORA BRANCH (99B), TRYING TO LOGIN TO LIC AGENT PORTAL SINCE SEP-12 BUT IT SHOWS MASSAGE AS INVALID USERNAME OR PASSWORD WHILE ENTERING CORRECT USERNAME AND PASSWORD.

                            PLS SUGGEST ME WHAT TO DO.

                            MY DETAILS IS AS UNDER:

                            NAME : RAJU BARIKRAO KATKAR

                            AGENCY CODE : 01049 99B
                            BRANCH : WARORA 99B
                            LIFE INSURANCE CORPORATION OF INDIA

                            USERNAME: - 0104999B
                            PASSWORD - 90682440


                            MOB. NO. - [protected]


                            THANK YOU!
                            Jul 23, 2016
                            Complaint marked as Resolved 
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                              S
                              saritafav
                              from Delhi, Delhi
                              Oct 26, 2012
                              Resolved
                              Report
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                              Resolved

                              Address: Bihar

                              Dear Sir/Mam,


                              I already complained regarding clearance of LIC Policy in bhagalpur zone in 2nd
                              August 2012 but we have not received any check or amount transfer in
                              account. My mom(Late Smt. Shaila sinha) expired in May claim filed in
                              june against policy no[protected] & Another Policy no[protected] with
                              munger LIC Branch, Bihar. All documents are compelete but no response getting from LIC.

                              Kindly consider my matter on urgent basis.

                              Regards
                              Sarita
                              [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                V
                                vpganesh
                                Oct 25, 2012
                                Resolved
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                                Resolved

                                Address: Dharmapuri, Tamil Nadu

                                I'm Ganesan, I have bought Ashadeep policy 10 years back, which covers critical illness. 2010 I want for open heart surgery with valve replacement. When I as the agent for the form he did not give the form, then i try to communicate form Singapore it CRM deportment has send after few communications.

                                then i have arranged a person to get the letter form filled from hospital and he sent a courier in 2010, when we went to India 2011 my wife enquired the officers they says it is not approved. he says no details with me it is in Salem HQ. at the same time my wife submitted the address change request in the branch, but recently when another agent who try to assist in salem checked and say the address is not changed. I don't know how they are working, i strongly encourage to privatise the sector. atleast we will know what is the status of the application. i have 2 other plan which is 5 lac each, i have stoped paying the premium and i don't want to continue with this company and agent.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Dear Mr Ganeshan,

                                I understand the problems you are going through & the way you feel. I can only help you out by guiding about the process. If possible, call me & tell me the entire matter in detail so that I can see if I can help you out. As far your suggestion of privatisation of the sector is concerned, the people have dealth with the private companies also & there are a lot more complaints against them than LIC (that does not mean I am saying that their shirt is dirtier than ours). I know every organization has certain modifications required at different levels. So, plz don't stop paying your premiums as it will harm your insurance cover & savings habit only. Plz tell me your problem & I will see how I can help you on this matter.

                                Rajnish Bahuguna
                                Insurance Consultant
                                LIC of India, Delhi
                                [protected]
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                                  S
                                  SANDEEPJAKHAR
                                  from Surat, Gujarat
                                  Oct 25, 2012
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                                  Address: Dadra & Nagar Haveli, Dadra and Nagar Haveli

                                  Sir,
                                  My polices are some correction in Adress & date of birth
                                  Sandeep Ji,

                                  Plz SMS me your policy nos along with the complaint mentioning your correct address & Date of Birth, I will guide you on the process to be followed.


                                  Rajnish Bahuguna
                                  Insurance Consultant
                                  LIC of India, Delhi
                                  [protected]
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                                    P
                                    Purushothaman Govindasamy
                                    from Mumbai, Maharashtra
                                    Oct 21, 2012
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                                    Address: Pondicherry, Puducherry

                                    Respected Sir,

                                    This is Govindasamy from Eraiyur belongs to Vanur T.K, Villupuram Dt. I made a LIC Policy for my wife Sagunthala In Pondicherry Branch(Code No.738, Policy No.[protected], Date:28.3.2006).

                                    My wife Sagunthala had been expired due to health problem on 14.9.2011. The LIC Policy of my wife's original documents mentioned above had been lost. So I applied for Death climbing in Pondicherry Branch. Due to this they asked me particular documents(Death Certificates, Family card Xerox, Affidavit, Id proof, Death climb form). so I issued all those particular documents to the Pondicherry branch office. Even though i submitted all the documents, they are not issuing me the cheque. Branch officers continuously asking me those documents again and again & intimating me that they missed all my submitted documents. For past 1 year am keeping on going to the Pondicherry office but they are not taking any action.
                                    So please accept my complaint letter & take relevant action as soon as possible & do favour for me.

                                    Thanking you,

                                    Regards,
                                    Govindasamy.
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                                      PPMEHTA
                                      from Erandol, Maharashtra
                                      Oct 21, 2012
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                                      Address: Gujarat

                                      Can LIC disclose the personal information of policy holder which is having under fiduciary capacity, which is restricted under RTI Act -2005 also.LIC had sent me Loan sanction Memo by ordinary Book -Post letter ( i.e. open letter), which is kept by postman in a common letter box kept in our Apartment. that means any one can read it.
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                                        R
                                        raghunathan m.v.
                                        from Udagamandalam, Tamil Nadu
                                        Oct 16, 2012
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu

                                        POLICY NO: 4OO531 :
                                        Name of Company : LEO OILS & LUBRICANTS.

                                        Claim for payment of dues to the heirs of Mr.S.Chander (deceased) vide Claim Form dated 15.5.2012
                                        duly filled, along withe necessary enclosures (Death Certificate etc.) sent to the P. & G.S.Dept., Chennai Divn., LIC India, not settled till date.

                                        For Leo Oils & Lubricants,
                                        M.V.Raghunathan
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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