Life Insurance Corporation of India [LIC] Complaints & Reviews

Complaint Related to :-LIC of India North Zone,(IPP Cell),11th floor, Tower II,124,Connaught Circus, NEW DELHI
Ref Policy No[protected]
Sl No 6229122
Cheque dated 01/02/2012 for Rs 11749.00
The above cheque in original was return to above office by my Regd. AD letter Dated11th May, 2012 on account of expiry of validity period.
However I am yet to receive the renewed annuity cheque for the above amount.
Nor I have received any communication from LIC.
What do I do?
Regards,

RC BOHRA
SIDDHARTHA
21, Anand Vihar Road No.1,
Tekri Madri Link Road,
UDAIPUR(Rajasthan)
PIN 313001

Dear Sir/Mam,
I need to bring it to your notice a very unpleasant, grave and very sad situation that I am facing for the last 11 months after my resignation from my previous employer LIC Of India.
I have worked with LIC of India as Senior Marketing Executive( On Contract basis) for the period 30/03/2010 to 31/07/2011
This was a contractual assignment in Administrative Officer Cadre of LIC Of India, Now I have resigned from LIC and have been relieved on 31/07/2011
But my Provident Fund amount of Rs more than 64000/- is being held up by them and they are not ready to refund it. I have personally met concerned Divisional Officials of Meerut, Zonal Office Kanpur and have written many mails to even LIC Head office Mumbai but every body is just giving me a deaf ear and no body is ready to listen. No body is answering what will happen of my hard earned money.
Sir, I am fed up and frustrated a lot by the system of LIC where an organization is of the intention to guf[censored]p even the PROVIDENT FUND of an Ex-Employee.
Sir, I am finding this situation as very unpleasant, emabarrasing and disgusting where I am in the condition of begging for my hard earned money and someone is holding it like it is of his own
My Employment details with LIC Of India is……
Period of employment with LIC: 30/03/2010 to 31/07/2011
Post held: Senior Marketing Executive
SR No : 215134
Place of posting: BO II Ghaziabad Division: Meerut
Nature of Service: Contractual
Details of Salary: 70 % Fixed and 30 % Variable
PF Deduction from Salary: 2000/- pm as employee contribution and
2000/- pm as employer contribution
Amount Held up by LIC Of India: 4000*16 months of service= 64000/- + interest on it

Sir I am writing this mail to you with much hope that you will help a person who is fighting for his hard earned money and I am sure that you will help me in getting justice.
Regards,
Amit Kr Singh
[protected]

SIR, I HAVE SENT BY COURIER ON 11/07/2012 FOR MATURITY CLAIM OF MY MONEY PLUS POLICY TO CBO-5 LIC,CHENNAI.I HAVE SUBMITTED ORIGINAL BOND,DISCHARGED FORM ,NEFT FORM FILLED FOR CREDIT TO MY SB AC.BUT WHEN I COMPLAINED ABOUT NON RECEIPT OF CREDIT TO MY SB AC THEY REPLIED THAT IT WAS CREDITED ON 16/07/2012.BUT SO FAR IT IS NOT CREDITED TO MY AC.PLEASE MAKE ARRANGEMENT TO CREDIT IT TO MY SB AC FROM LAKSHMI MOHAN KUMAR MY CELL NO [protected]-E MAID ID; [protected]@gmail.com

RESPECTED SIR, I AM KAPPALAJAYARAJU.I AM THE POLICY HOLDER OF YOUR LIC'S MONEY PLUS.POLICY TAKEN ON 28TH FEBRUARY,2007.POLICY NO.[protected].PLEASE SEND MY ACCOUNT STATUS TO MY EMAIL K.SUMANTHKUMARREDDY.[protected]@GMAIL.COM.

Dear Sir/ Madam,

I was looking for an IT statement or Provisional certificate from LIC Housing Finance Ltd to file my Tax Income Tax returns .

The option was there before in http://customer.lichousing.com/
faster few weeks, they removed this option and they did not respond on these changes.

We prefer to download the online version (soft copy) of this Provisonal certificate for an year from the website. Kindly do the needful. Thanks.

This avoids to travel to particular location to collect the same and need not wait to get this document.

We can send this document thru' our emails and can be easily shared to Auditors and can be taken 'n' number of printouts.

Subject: Fraud agent who is not responding
Sir,


I am very sorry to say that one of your bloody agent had done fraud to me and i want help from LIC,if the company can help then it will be very helpful otherwise i am going to file a case against him,i've enough of proof (His residential address as well his Bike number)
with me to do the needful,the mistake from my side was that one of my cheque for installment was cleared late due to govt. holiday (Republic day)
,and Ecs stopped working.this occurred in january,and the agent his name is Mr.Kishorekumar [Branch-IIT,C-29<community centre,phase-1,Naraina Vihar,New Delhi-110028 ].I've paid all my dues to him by hand[Rs.8200] on 10th of March2012,and the mistake from my side was that i had'nt taken reciept of it
. From that day onwards he is not picking up the phone and i am not getting the reply, he is having very frequent visits to his village,going through some personal problems but that is not my headache,I've even talked to one Mr.praveen punia who is development manager at Naraina office,but the response is same,he says he is helpless unless he gets to kishore kumar,My policy number is[protected]Sugeesh.k.g,and[protected]K.G Girish.POLICY NAME-Jeevan Saral, It has been more than four months and i don't want to suffer because of him,so please help and do the needful


Regards
SugeeshKG[[protected]@rediffmail.com]

I am a LIC agent, I put request for password in our branch even there is no responce. I am facing problems to give best service to my polocy holders. So kindly help me to solve this problem....agent code 196769d.

i have LIC money plus policy from last 5 year but how can know the current possition of my policy wheather my money prise is increase or decreaded i want to close my policy pls help me how can i withdraw my policy and at what time

Dear Sir,

I have under Group Gratuity Scheme, Master Policy Number 47987 an annuity number 24552 for Rs.1184/- per month. since July 2011, I have not received any annuity cheque till now. I contacted the department personally at New Delhi, when I was told that the cheque would be deposited in my account directly through NEFT. I submitted the details of my Bank Account along with necessary papers. I again sent one complete set through courier on 21.4.2012. But still there is no reply nor any payment received. Department is not giving any reply.

My Contact details are as follows:
G-603, IRIS-II, Swage Farm, New Sanganer Road, Jaipur-302019, Rajasthan.
Mobile No: [protected]
E-mail: [protected]@rediffmail.com

Kindly note my complaint and pursue the matter.

Thanks,
B.K.BHUWANIA

I have a loan from LIC housing Finance for EMI of Rs. 21333. It is regularly being deducted from my bank account on 11th of every month through ECS (the madate which I have alreday given to LIC Housing Finance).
But in the month of July 2012, it has still not been deducted.
When I approached my bank, SBI, Indirapuram I was told that ECS mandate is proper and it is valid upto April 2020.
When I approached LIHFL I was told it has already been raised on 10th (as usual every month) of July 2012 as such sometimes it takes time and becaused of "it becomes in queue" as such it will be debited in one to three days.
I as a common man perplexed with this situation and I donot know to whom I should approach for this error. What is my right entact with me if LICHFL charges interest on delayed payment.
I have sufficient balance in my bank account as such ECS bouncing due to insufficient fund does not arise.
Kindly help me in this regards
[protected]

Muthu LIC Agent...
I forgot my agent portal Password so i want my agent portal password it is a must help me please give reply to my email id...

My email id: [protected]@gmail.com

My log in ID: 0090776F

Dear sir
i was surrender my policy no[protected],[protected] and[protected] all documentation had been complete on last month 06/06/2012 on the branch .as per branch official including branch manager all formality will be complete within one week and cheque will be done. but i have not received the cheque till the date.The behavior of agent and other official is not co-oprative.
Therefore i request to you please do necessary action and arrange the payment.I am highly oblige for this kind considration.
Thanking you
yours faithfully

krishna kant singh

my father had a policy no[protected] but he was died in an accident while returning from the office,after that we have applied for the death benefit amount,but now they are saying only because we paid the premium amount lately after 3 months 9 days later of the due date of premium amount,this is not a valid reason to tell us,anyhow we want our money,if we paid the premium amount lately then definitely my father would have paid the premium amount with the fine amount,please help me out from this rediculous matter and to get my money as soon as possible or else i will take further action against lic india pvt ltd.

Dear Sir / Ma’am
This is Nikhil Shah,
I had applied for loan from LIC housing finance, I also got the sanction letter for loan amount of 17,00,000 Rs.

I paid 1800 Rs. as a application fees
Rs. 3500 as notary charges
Rs 28000 as Processing Fees.
2 days before the disbursement of loan I was told that my my loan cannot bt processed.

If loan cannot be processed, I shall be getting back Rs.28000 which I paid towards the processing charges.
Branch manager refused to meet me several times.
Kindly look into the matter to avoid legal actions

good morning,
sir/mam,
I have the honor to bring your kind attention that my father have a LIC policy which no is[protected] and yearly installment is 32190/- the policy taken from chandausi now bhimnagar district,utter pradesh.the policy is under maturity and maturity date on 28/012/2013,My mother Mrs tasviran bano is nominy in the policy.

My father was sub inspecter in utter pradesh police and was murdered by unnone criminal on 10th may 2009,the case is under investigation by the police..

as per rules and regulation policy amount is Rs 3,00,000/-

In the accidental claim for this policy is Rs 10,00,000/- (rupee ten lac only).

Now I want to withdraw the policy .....

please look into the matter and help me to arrange all benefit including accidental claims...

I shall be very grateful to you.

Head of LIC,
Kutch/Rajkot Division


Sub: Complain regarding harassment to public

Dear Sir,

I, Mr. Vinod M Makwana, have been working as Assist. Professor in Mechanical Engineering Department since 19/02/2011 at Government Engineering College, Bhuj. One office is provided to pay premium of LIC in bhuj in Kutch (Gujarat) and it’s branch office code is 821. One rule made by this branch office that each person has to be write the policy number on Rs. 500/- and Rs. 1000/- currency note during paying of premium in your office.

What’s important that public is not manufacturing any currency note. It is made by RBI, India. People have trust on Rs. 500/- and Rs. 1000/- note because that are given by ATM of all bank in India. It’s not our responsibility that currency note is wrong or true. A person who taking premium in your office has a responsibility to check this not whether it is corrects or duplicate. Better solution is that this office must have a machine that checks a currency note whether it is duplicate or not.
What is the drawback by this formula written below?
1. Each person take time of minimum 3 minutes to write the policy number on currency note of Rs. 500 and 1000.
2. Currency note will damage in future.
3. It takes too much time hence it create crowd of people and do fighting to pay premium.
4. Only few people can pay a premium in whole day because of your this worth idea.


With thanks,



Yours faithfully

(V. M. Makwana)

SIR, I NEED USER ID AND PASSWORD FOR AGENTS PORTAL WHICH WILL HELPFUL TO ME, TO RENDERED BEST SERVICE TO MY POLICYHOLDERS. IN THIS REGARD, I ALREADY REGISTERED MY COMPLAINT ON MONDAY 2ND JULY 2012. THERE IS NO REPLY FROM YOUR SIDE. I ALREADY ASKED TO MY DIVISION OFFICE CHENNAI DO-I, THEY TOLD ME TO SEND COMPLAINTS THRU' THIS SITE (i.e.,[protected]@licindia.com). I REQUEST YOU SIR, PLEASE GIVE ME NEW USER ID AND PASSWORD FOR MY AGENTS PORTAL.AS EARLY AS POSSIBLE. MY AGENCY CODE NO.02930725. CBO-V, CHENNAI DO-I. KINDLY DO THE NEEDFUL.

I was sanctioned housing loan of Rs 30 lacks and I have been disbursed Rs 13, 65000 till date.
I submitted the demand letter for next disbursement 15 days pior to the due date but no disbursement took place.
Rather when I called up Kamaljeet Kaur, Area Manager , LIC, Sector -31, Gurgaon, She gave me lame excuses and handed me the list of documents which I need to submit again.
Moreover, She said that certain property have not been received by her.
When I enquired that if the property papers are not available with her then how can she disbursed me 13.65 lacs.
She didn't have any answer for that. Later on , I took an initiative and asked my builder about the property documents, they told me that they need the certificate from the banker that disbursed cheque pertains to that particular property only.
I called up kamaljeet kar and went to her personally but she started abusing me that its better to go for take over of the loan.
I never faced any such problem and this is my first such a bad experience with LIC and I would recommend all of my friends not to go for financing from LIC.
I really wonder if there is any controlling authority who can help me out in this chaos.

Regards
Tarandeep Singh
[protected]

This is with regards to our Home loan application pending with LICHFL (File no. [protected]). I am the applicant and my wife is a co-applicant.

Me and my wife are going through a very bad time with LIC Housing Finance: Pune Swargate Branch, Agent Mr. Subhash.

We finalized the property - for a ready possession flat and opted for LIC :"This now seems to be biggest mistake in our dream home plan."

LIC which seems to be one of the esteemed organizations, has now remained only on papers because this work has been given to some DSA, which is causing all these issues.

Due to the Agent's attitude and way of work and the customer service he provided, we are going through a really bad time.



We would like to elaborate in detail about this.

1. Registration of our flat was done on 1st June 2012; for a READY POSSESSION flat (ready to move in house).

2. On 3rd June 2012, the documents were ready from Builder side too. The guy did not collect the documents, reason being "The advocate need all the documents, I will collect it later".

3. Also we had given him the “Search & Title Report” on 03rd Jun, which had an end date of 06th Jun. But he refused to collect it saying the end date is near. But when we checked the same with Advocate, he said “no need for a new search report” – “so is that the Agents have rules made by themselves”.

4. He delayed in sharing the NOC, template for demand letter [as per standard LIC format].

5. 8th June 2012 : we submitted our ORIGINAL Agreement to LIC through him. Paid the legal charges of Rs. 2930/. Also, the Cheque for remaining processing fees was given for an amount of Rs. 5618/.

6. On 23rd June, finally he collected the documents and showed to Advocate. Then he came around saying, “there is a document correction, some mistakes here and there """ .............almost at end of June month. This correction could have been done long before, if he would have collected the documents from us and submitted it to the advocate on 3rd June itself.

7. The Agent was hesitant in collecting the documents for last 2 weeks, never responded to our calls politely, has been throwing tantrums all the time. Giving some reasons like """""""its is not an auspisious Week to collect the documents """"""""

8. A month later, 3rd July 2012 - After keeping us awaited for whole 3 weeks, he turned up saying, "lets close this case asap” – Its purely because of the sales targets.

9. Finally we are going to pay one more month rent of 11K because of the Agent's negligence and delayed process in collecting the documents.

10. As Apr-Jun quarter has ended and he has already screwed us enough ... now he feels to get the case closed ASAP, which could have been done a month ago.....

Please let me know, is this the way LIC works, when it comes to Customer Service. This mail we should have sent long back, but always thought things would work out, as we believed in LIC.

Could you please help me out to clear my loan file at the earliest.

I would really appreciate an early response from you.

I have grievance regarding one of the policy in the name of my late father Mr. H N Jha (Annuity No. 051Y[protected])..After his demise I have submitted all the required documents at LIC's Patna, Frazer road office..in oct 2010 and till date I have visited several times to that office but the nominee Mrs kalyani Devi ( My mother) is yet to receive the proceeds.

More over in the meantime LIC have issued two cheques (annuities of Rs.22000--approx) in the name of the policy holder who died in the month of oct 2010,for which all the related documents have been submitted including the death certificate..
Although, I expected LIC to take a lot of time to settle the issue...but this long (almost 2 years)....is something beyond the wildest of my imaginations... When I visited LIC patna in the moth of May 2012,I was made to ossicilate in between defferent deptt. of LIC this is ridiculous. (one deptt stating that we have done the neeedful & it's the finance deptt fault for the failure of non issuance of the cheque). I even went to the branch manager & he again gave me nothing but assurance that the paymnent will be made within weeks time.This to me is .sheer lack of professional aptitude.

Moreover I visited the same office this may (22/05/2012)..submitted all the documents again along with the cheques which my mother received...but since then I am continuously getting a response that the inventory ( printed cheques from bank of India) has ran out of stock and this is the reason why LIC is not issuing the cheque for the final payment..Again I fail to understand that how could any bank afford to make any client of such big stature waiting for over a month just for cheque book..specially in today's scenario where competition is getting tougher day by day..

I would be grateful if this reaches to the top brass of LIC,as they should know how some of the employees of LIC are harassing the public.
Attahced are the dicuments submitted ...