Life Insurance Corporation of India [LIC] Complaints & Reviews

I have applied to LICHFL for home loan on 7 sep 2011. They have issued Sanction letter on 29 sep 2011 . Still they didn't disburse the loan . My builder has waited for 4 months. Now he is cancelling my allotment as I have not paid the amount.

LIC people has purposefully/lazily delayed or revoked my disbursement check. This case is for Secunderabad branch of LICHFL.

I have searched for my dream for 3 yrs and after my hard work when I found one. Because of these LIC guys , I am on the verge of loosing it.

I met the manager(Mr Sripathy - Secunderabad branch ) on Friday 23 rd Dec and he said your file is ok, dont worry you will get the cheque by Monday (26th Dec ). When I didn't get the cheque on Monday , I met him again on Tuesday 27th Dec. He said you will receive your cheque no by tomorrow (i.e. 28th Dec).

When I contacted him today(i.e. 28th Dec) ... He is saying since your sanction letter was for 90 days and its over. You have resubmit your payslip and bank statement and then have to restart the sanction letter process and then disbursement will take place later on ( may be 3 months again as it took just for approval being readied in 90 days).

Vipin

I am on the verge of loosing my flat because of these LIC guys .

Hello Sir/Mam,

My Policy Details are as follows:

LIC Policy No:[protected]

I lost my LIC Premium Receipt for the year 2011 to 2012.

I want to submit the Premium Bill for my Tax Investment Proof.

It would be great if you could you send me the Duplicate bill to my mail ID: [protected]@hcl.com

Its very urgent, Sir please do the needful ASAP.

Thanks in Advance
Chitra Sundaram

Dr.Ajay Shankar Rajoo
Advocate Mobile:-[protected]
Table no 4. West Verandah
Advocate Association
Patna high Court
Patna 800001
Ref: Ashwini/LICI/Legal/2011/02. Date-28/12/2011

I) The Chief Manager ii) Mr.Aarif Abbash
Development Officer
LICI of India Branch III LICI of India Branch III
4th Floor jeevan Deep Building 4th Floor jeevan Deep Building
Exhibition Road Patna Exhibition Road Patna
Respected Sir,
Under instruction of my client Mr Ashwini Kumar Sharan , resident of Panchsheel House, 23. Telegraph Colony, Kidwaipuri, Patna 800001 who represented himself before you by a letter ref LICI Br 3/2011/01 dated 27/12/2011. I have to serve you this Legal Notice as under:-

01. That the Agent of your Branch visited to my client for taking a Policy of LICI and on perusal of the Policy documents and Literatures my client had taken a Policy bearing Table no 88 term 28 years
vide cheque no 546423 valued Rs 11,149/: dated 10/11/2011 pay to Life Insurance Corporation of India Branch 3 Patna which was returned to my client on 15th December 2011 by the Agent with request to give a New Cheque only mentioning Life Insurance Corporation of India.

02. That my client issued a fresh cheque bearing no 29296 amounting to Rs 11,149.00 vide cheque no 29296 and one photographs and duly filled the form no 300 of proposal and put his signature on the required space.

03. That after encashment of cheque no 29296 amounting to Rs 11,149/ my client on Telephone contacted your Agent for Receipt but exclaimed to know that an amount up to Rs 700/ extra have been deposited as the Development Officer Mr Aarif Abbash change the period of Policy from 28 years to 25 years without taking consent and signature of my client on the correction made by the Development Officer Mr Aarif Abbash on form no 300 duly filled by my client.

04. That the Agent had given Mobile number of D.O. to my client and on mobile my client when contacted the said Development Officer my client come to know that Medical Officer had examined and submitted the Medical Report too without examining my Client further Mr Aarif Abbhash commented that you are non matriculate hence you are not liable to get the Policy in Table 88 for 28 years.

05. That seeing the act behave and arbitrary action and creating forged proposal with an intention of Cheating and making law for his own benefit by a Development Officer it is highly misappropriation of conduct of service rendered in the name of Life Insurance Corporation of India.

06. Hence it is requested to your good self to rectify the documents and issue the Policy Documents as per law and if not by stating complete reason refund the amount with interest to my Client otherwise my client will move to the Court of Law Against this act.

07. That a copy of this Legal Notice is kept in my office for future use.

Dr Anand Shankar Rajoo (Advocate)

let me know the status of my current policy no[protected] dated28/3/2008.My policy amount is Rs.5000/ yearly.Till today no statement has been sent to my address.Please let me know how much i will get if i surrender it today and present condition as soon as possible.

policy no[protected] of lic varistha nagrik bima pension plan .I had sent all documents to Ipp cell 11th floor tower IIJeevan bharti Lic office 124 cannaught placenew delhi -110001 on[protected] for surrending policy & making final payment to me. but so far no responce recd from them .Even ihave not recd acknowledgement of my policy sentto them by regd post.
mk dixit Mpb -89 mahavir nagar -I Kota 324005 .tel[protected] moile [protected]
Email [protected]@gmail.com

I am Anant Gopal Sharma from Jaipur. I have purchased an Insurance plan of Life Insurance Corporation of India ( LIC) on 15.05.2010. The plan name is Jeevan Saral. The payment mode for this policy was ECS. They have alloted me policy no[protected] in first premium receipt,commencing from 15.05.2010. The ECS has been cleared upto 15.04.2011 (12 installments) later on no ECS has been cleared from my bank. When i tried to enroll my policy on LIC website it continiously shows that this polciy number doesnot exist. LIC collected Rs 24504/- in 12 monthly installment and now not giving the Bond and even not accepting that they have issued a Policy of this no. Several attempts have been made by me to enquire about the status in my local LIC office but my labour goes in vain. Please look into the matter so that my policy remains in force.

Sir,

I got two lic policies on my name. one is at Jeevan prakash bldg, unit-II, Sector 17-B, chandigarh branch and another is at
Jeevan jyothi bldg, jawaharlal nehru marg, ambala cantt branch. My chandigarh policy no[protected] and my ambala cantt policy no[protected].
Iam working in Indian Airforce and going to discharge from the service after completion of 20 yrs. I requested both the branches to transfer my policies to hyderabad as iam going to settle after retirement. I had send the requests and letters through mails and postal to transfer my policies but, no action been taken till now. My last request by letter in my writing was given from New Delhi Subroto park when i went on service work. I had speed posted the letters but unfortunately i had unable to retain the slips with me. Sorry for that.
Pse do the needful and intimate them to transfer my policies to Habsiguda branch, Secunderabad. So, that i and my family will be relaxed not going too far after maturity.
My E-mail ID : [protected]@gmail.com
and contact no. 91-[protected]

1.No communications from Life Insurance Corporation with regard to my request for
"Certificate confirming the current surrender value of insurance" for 3 policies to support travel application
through emails and posts.

2. I was given wrong information that exit from policy prior to maturity having paid continuous premium amount for
nearly 13 to 14years is equal to 3year premium amount only for JEEVAN ANAND

for example
a)surrender value of policy calculated for 14 YEARS continuous premium payment yearly Rs 38,450 will be Rs 1,77,000 only even though ( Policy holder total paid premium amount for 14years*38,450 premium amount per year = Rs 5,38,300)


POLICY DETAILS

JEEVAN ANAND POLICY

SUM ASSURED Rs 500000
TERM 15 Years
PREMIUM AMOUNT YEARLY - Rs38,450

AT END OF 15 YEARS ONLY = Rs 500000 +ACCRUED BONUS if survived or death ELSE

b) another two more policy paid up value calculated to be only Rs 14000 and Rs 33000 making yearly premium payments of Rs 3136 and Rs 2411 for more than 11 years of payment continuously.


3.Both LIC Portal Log-in and password both fails however LIC premium amount was paid online several times using same log-in and password. If I try to re-register the portal doesn't accept registration anymore.

This is causing lot of delay and inconvenience to the policy holder.

Policy Holder Email ID: [protected]@gmail.com

I have submitted Existance Certificate to LIC office at DHARMAPURI on 05/12/2011 for my pension plan of policy JEEVAN JYOTHI Ploicy number.[protected].
Sofar I have not received Pension of Rs,695 to my SBI account no,[protected] through NEFT transfer for the month of November 2011.I request the IPP Cell to kindly arrange to credit the Rs.695/ as pension please.

V.JAYARAMAN
ANNITANT
POLICY NO[protected]

LIC HFL home loan with file no. [protected] under the name of Mrs. Neeraj Verma W/o Sandeep Singh was sanctioned on the date 12/10/2011. But it is not disbursed till date. Due to their sanctioning my home loan I paid my house builder a sum of Rs.14,32,932 on my own after which the loan amount of Rs. 17,00,000 is due to builder. my inability to pay the builder the loan amount is leading to cancellation of my flat in the building and also for which I will be charged a sum of Rs.5,00,000 (approx.). The sanctioned letter gets cancelled after 3 months automatically and its already 2 months past my loan get sanctioned. It is a huge inconvenience on my part and also will lead to further financial problems in my family. Please take due notice of this complaint and respond as soon as possible since i am on the verge of loosing my flat already.

Thank you,
Mrs. Neeraj Verma
ph no. [protected]
[protected]
email id: sonia.aadi.[protected]@gmail.com

Sir,
My LIC's Market Plus1 policy No[protected], the same account statement has not been recd on till date. You are requested to forwarded the present position of statement of account of the same at the following address. My email ID www.[protected]@gmail.com (OR)

Smt U Thanukumari
W/o T Kumaresan
Kumari Bhavan
Perumtheru
Kuzhithurai
Pin-629163

Dear Concern

This to bring your kind notice,my father shri . late. Nirmalendu Bhattacharjee expired on 18th July 2011,He was having 3 single payment policies, which as per process amount will suppose to paid to the nominee, and as per process my mother has completed all the formalities about three month back, but till now she havet received the amount....which she is suppose to got as highest nav amount. aside to that she even not been informed that what exact amount she will get.(what was highest nav)

Being a reputed co. we thought that we will get all the information correctly and will get the payment on time.if we get the amount on time then at least we can get some amount of interest by fixing the amount.

The purpose for the mail is to provide the exact amount to my mother ac asap.and treat the issue on PRIORITY



********* endorsement ulip POLICY NOs[protected] amount-30000/-, [protected] amount-30000/-,[protected]amount-20000/-



Policy holder name-Nirmalendu Bhattacharjee
nominee - wife -Rama Bhattacharjee

But i am extreamly disappointed with the revert provided by them.

Please find the revert.....sent on 08/12/2011

Dear Sir,

We are furnishing the payment and despatch particulars under Policy No.[protected] &[protected] and the reason for pending death claim under Policy No.[protected]:


1. Policy No.[protected]CH.NO-285494 DTD.24.11.2011.AMT. 25806.00, despatched on 05.12.2011 vide RL NO-XP50047909

2. Policy No.[protected]CH.NO-285496 DTD.07.12.2011 AMT.23372.00, despatched on 07.12.2011 vide RL NO-XP50047946IN

3. Policy No.[protected] – Pending for following requirement: (1) Claim form A, B, C, & E duly executed and (2) POLICY BOND.

Please comply with the requirement for our early settlement of the claim under Sl. No. 3 above.

With regards,


Manager (CRM)

Revert inniciated by me today as -

Can you please explain ..the below points.

1. The Policy no[protected], deposit amount was 30000 , but why the payable amount is 25806.00.....?

2.Policy No.[protected] –As per your statement it is pending for following documents, ((1) Claim form A, B, C, & E duly executed and (2) POLICY BOND.)but i am not able to understand why these informations ware not communicated to us by the LIC Agent Mr Manab Kr Roy with in these 4 months.
who is going to provide the delayed interest.

I am sorry to state that i am extreamly disappointed with the services provided by the agent. from last three months agent was saying that cheques were already prepared and he is going to handover the same soon. Even I had a telephonic conversation with the Branch Manager of Malda 2 Branch, he was now stating that why we have not came to him, I just want to know that if this was the statement of BM , then what is the role of the Policy agent.

Aside to that why the policy agent is providing us wrong information. These cannot be a accepted as a professional attitude.Moreover if these is the fact then i am sorry to confirm you that the agent is providing us wrong informations regarding the policies.

I am never in favor of lodging complain but trust me i and my family is extreamly disappointed with these facts.and totally shocked.

I will be grateful to you if you kindly provide me response as soon as possible.

Regards.
Shubhendu Bhattacharjee.
Mobile -[protected]

Request you to kindly look into the matter and do something.

respected sir,I am a policyholder of lic of india braanch kekri under ajmer division under north zone new delhi. my complaint is that the branch forclosed my policy without giving me prior intimation. How can the branch can done this without prior intimation. I want to reinstate my policy numbered[protected] fvg. my self. thanks

my name is suresh kumar my dob is 10 july 1963. my contact number is [protected].my resi address :- kc road ahata naran singh house number is b10106 barnala (punjab)
i take a loan from lic housing finance my loan account number is 17000410 they say that your emi cheque of 8th,9th,10th,11th month was bounced but the amounts of emi was deducted from my bank account after that i call in patiala office they said this problem can only solved by chandigarh office but they cant pickup any phone call i try 6 times after that i call to delhi office but also they cannot pickup my phone my emi amount is rs 5954. so help me to solve my problem .

dear sir,

log id :v.shenbagavalli, today lic premium pay through online banking but my account amount 1014.90
reduction(IDBI BANK, Transaction Description IPAY/ESHP/BD/11422921/MIDB[protected]_LIC ) , my lic policy no:[protected] and[protected] premium receipt not generated.please rectified the problem .


thanks
m.subbiah

A Fraud by LIC Branch Connaught Place New Delhi ( Head Office)

Mr. Sameer Malhota ([protected]), Mr. A.K.Gupta ([protected]), Mr. A.K. Sharma ([protected]) (Aditya Kumar Sharma) (PhNo.[protected]) oblized me due to a good customer of LIC India and offierd me Jiwan Saral with Profit plicy in which they mentioned with Rs.40000/- pa premium for 10 yrs, after that period all the money would be withdrawal and policy carried on next 100 yrs of my life without any extra premium, more over with extra benefit of Mediclaim cash less card facility for 5 members of my family of Rs. 3,00,000 for 10 yrs without any extra premium that would be renewal by LIC itsel[censored]p to 10 yrs, all these are given to me due to directly contact me above mentioned Head Office persons (Connaught Place, Delhi), because of saving of agent’s commission and LIC given me that mediclaim benefit, and after 10 years my deposited amount would be Rs.4,00,000 and on maturity given to me amount of Rs. 7,00,203, and insurance amount Rs.7,00,000 normal death and Rs.14,00,000 in case accident death. Mr. Sameer Malhotra also assured me that policy would be processed from head office but actually given to me from local branch Chandigarh. But my bad luck I faith on LIC Head Office peoples, moreover on LIC. But all in vain because they have played a game with me and given me a simple policy No. 165 from Rohini Branch 12H (New Delhi), Please all of you also a glance of view this fraud episode of my bad luck through my Policy No.[protected].which they have generated on 16/09/2011, but receipt given me on 17/11/11 and till date I have not received contract bond papers.

Document boy Mr. Kamaldeep Aggarwal was collected the papers from Chandigarh with reference of Mr. Sameer Malhotra. So, surprisingly all these are government people who fraud with me. Mr. A.K. Sharma also told me Mr. Sameer Malhotra is now transferred to Mumbai office.

I contact to Head Office New Delhi Mr. Sanjeev Shukhla ([protected]) after inquire this case then told me there is no any person having name of Sameer Malhotra, A.K.Gupta and A.K. Sharma in LIC Connaught Place Branch in Head Office or others LIC Branches and my policy is simply generated by an agent instead of Head Office’s people and now you are free to do anything what so ever you want to do against this case because that is the first and final picture of this case.. So, now I want to help from all of you to find out these peoples and told them to keep their wording and provide me relevant policy and never to easily throughout LIC’s goodwill in the market and punish the concerned people who take benefit and given a shame full fraud. of this episode .

Till date I have not received Contract Bond Papers, but after so many requests they have sent me dated 17/11/2011 First Premium Receipt No.0094529 having date 15/09/2011 Rs. 14412/- for 15 yrs instead of Rs.20060/- for 10 yrs, having policy No.[protected], from BO-12H Branch, c-5-6, Sanjay Market, Sector 2, Rohini, New Delhi. When I have registered it on web LIC India then knew that that is only a simple policy which was generated from Rohini Office - 12H branch instead of Chandigarh Branch and there is not any mentioned about Jiwan Saral with Profit but showing it is simple 165 plicy. I have all their voice recording of above mentioned people’s( phone call recording), if you are not able to give me mentioned policy then I will go through Consumer Forum or Consumer Court to take justice. If you want to get these voice recording of your peoples then give me mail id where I will mail all these audio files.

.

hello sir/mam,

policy no:[protected]

im paying my insurance amount by SS scheme from 1996 onwards....from nov-2004 to feb-2006 amount had been taken from my salary....but i got letter from LIC headoffice(chennai) that they didn't receieved amount during those periods,so my policy is get lapsed due to this.now i wanna to activate my policy without lapse.please take neccesary actions....


with regards K.subramani([protected])

Dear Sir,
I submitted all the death claim documents signed by my mother Urmilla Berry on 1st November 2011 at Branch 119. I am making continuous follow up with the branch but it is a matter of great regret that the payment has being kept lingering on one pretext or the other with none of my fault. I have made telephone calls to the branch for inquiry and also sent my staff to know the status of the case but nothing concrete seems to have been done at the branch. And even after the lapse of complete 22 days I have not received my payment. The purpose of life insurance to help the bereaved family as early as possible has been totally defeated. May I again request you to get my matter expedited.

Yours Sincerely

Sanjay Berry

I borrowed loan amount Rs. 29,40,000/- from LICHFL Area office noida in yr . 2009 and being paid my EMI through monthly cheques. In January 2011 i applied for ECS in my SBI chandni chowk bank and submitted documents in LICHFL backoffice Asafali road office to deduct my EMI through ECS. but due to bank reason or due to LICHFL reason the ECS mandate was not received to LICFHL and penaly has been imposed by LICHFL due to non receving of mandate from my Bank. I paid my EMI through cheque and penaly has been adjusted from the EMI amount. Same was repeated upto May 2011. Then after got fed up i requested LICHFL backoffice asaf ali road to stop my ECS request and i deposited six post dated cheques. Next month onwards penalty of non receving of mandate has been imposed on me as well as cheques were also cleared every month. Total more then 100 time i personally visited to Back office Asaf ali road and every time i humbly requested to do the need full so that from next month undue penalty may not be imposed on me & in return every time i given the assurance that this will not be happen next time & all undue deduction will be returned to your account. I also visited LICHFL area office noida. More than several thousands of phone calls had been made during this tenure but never pickedup the calls. Several emails had been posted to back office & area office as well. Till date after almost one year of regular persuance penalty due are increasing every month. After my regular pursuance in the month of Nov. 2011 they made some reversal in my acount to sattle the issue but after reversal it was revealed that the total outstanding loan amount on me has been increased compare to total outstanding loan before reversal operation. It means that the reversal was made to deduct the undue levies/penalty & to bring down the total outstanding loan amount but in turn the outstanding loan has been increaded after reversal operation. My one year pursuance has became curse on me On 14.11.2011 me my wife seated in the office Ms. Jyoti, Manager(operation) back office Asaf ali road for several hours she assured us that your account would be settled today itself but again no gain.
I am mentally harassed a lot due to working of LICHFL. I have no option but to resolve the case with the help of RTI, consumer court, Jan shikayat aayog etc.

Respected Sir,

1) That I had a LIC policy bearing No.[protected] and on discharging the same on maturity in LIC Branch No. 11-U at SCO-34, Sec-12, HUDA Complex, Faridabad.

2) That the cheque for Rs. 55448/- baring No. 293326 dated 07.11.2011 was issued in favour of Sh. Lalit Kumar Khurana along with fathers name written as Sh. R.N.Gupta whereas my father’s name (Sh. Khem Chand) was wrongly written by the office concerned of LIC Branch No. 11U at Faridabad.

3) That on dated 02.11.2011, I personally visited the said branch for correction in the name of father and given back the cheque to Smt. Meena Gupta along with ID wherein father name.

4) That I was told that the corrected cheque will be issued with in three days, but cheque for Rs. 55448/- has not been issued as yet.

5) That on asking the Manager of this unit Mr. Kaushik said that neither you given me the cheque nor I had any dealing with you.

6) That on further discussion with Mr. Kaushik, regarding issue of cheque with interest till the issue of the same, he replied that till you pay Rs 1000/-cheque will not be issued.

In view of specific facts, your kind honor is, therefore, requested to kindly look into this issue o[censored]nnecessary harassment.

Thanking you and hoping for stern action please.

Yours truly,

(LALIT KUMAR)
[protected]