Life Insurance Corporation of India [LIC] Complaints & Reviews

This is Gaurav Jaiin and i am very upset with your Policy Agent.


Actually I had received a call from Your Delhi office. Your agent (Sameer Malhotra - Mobil No:[protected] on behalf of Anil Chhatwal , agent no 95294311. Hno 26/17 GF, East Patel Nagar , New Delhi ), told me that regarding one policy (Jeevan Saral). It is a good policy but I had already (Jeevan Anand) policy.


According to him, he will surrender my old policy(Jeevan Anand policy no .[protected] with 1, 35000 Rs) and he will apply new policy(Jeevan Saral).
Both policy premium is more than 25000 per year so I can't continue both policies. So please Cancel my New policy (Jeevan Saral) ASAP.


Your agent misguided me and because of that I ma having trouble paying premium of either of the policies. Moreover your agent is not picking up my phone and also not corresponding to any communication attempt made by me. Please take some action so that from next time no other customer can be harassed.


As I mention earlier I want to surrender policy of which details are given below and also please make arrangement to send my money back ASAP.

Policy No:

Jeevan Saral[protected]

--
Regards
Gaurav Jaiin
[protected]

Dear Sir,
My LIC P&GS Annuity policy # is - 011Y[protected]. I already submitted Live certificate and documents required for ESC facility to LIC P&GS New Delhi office. Five years I got cheques regulaorly , but this year I am suppose to get cheque or ECS payment on 17-18th Aug-11, but payment not received yet. I sent couple of mails to LIC office also but no reply from them...
Thanks ,
Pravin - [protected]

Sir,

I had requested to LIC GOVINDPUR BO-55L ,DHANBAD to transfer my policy to LIC ,INDIANAGAR BO-21S,but they told me that they have transferred the policy by mistake to LIC Badaun BO-215,Rae Barreilly.
When i contact to LIC Badaun BO-215 tthrough email,BO-215 sent the reply that my policy is under BO-55L(Govindpur).
Kindly give the status of my POLICYBAG:[protected] as it is not transferred to BO-215 OR BO-21S.AND
MY SERVICE BRANCH LIC GVOINDPUR BO-55L not given me the correct status of my policy where it is.
I could not able to deposite my premium since july[protected]/- Qtly).
Please rectify the problem.
Regards,

Aslam Ahmad Khan
B-61,HAL TOWNSHIP,HAL
Faizabad Road,Lucknow,226016,U.P
Mobile:-[protected]

sir,

My name is Manoj Kumar Singh,S/o-Shri Gorakh Nath singh My Policy No[protected],Doc-28/08/2000,SA-50000,sir,My policy is in under Money Back but i Dont have recvd my 2nd money back cheque At my Address-Manoj kumar Singh,C/o Gorakh nath singh,Saraswati sisu Mandir,Musabani Mines E.Singhbhum,as per consurn &discuss to My ghatsila branch Agent(Mr Sanjay Singh[protected] My cheque are send to your residential address but we dont have recvd the cheque
if the delivery person given to this cheque to another person this is your folt&give me detail which courier/postel r u using or give me docket detal as soon as possible,
sir,look in to this matter and solve need fully ,

Thanx&regards,
manoj Kumar singh
C/o gorakh nath Singh
Saraswati sisu mandir
mosabani mines,E.Singhbhum
Jharkhand,
Ph-[protected]

Hi,

I was looking for a home loan in Feb/March 2011 and I applied for Home loan from LIC housing finance through Mr Mahendra in Pune. I submitted all the documents along with the required processing fee cheque of Rs 6618.00 in advance.
Since the loan was getting delayed from LIC Housing finance, I decided to not to go with LIC home loan and I informed the same to LIC Housing Finance executive.
There was no verification done except one phone call from LIC finance when I asked them that I will not go for the loan.
Still LIC housing finance got the processing fee cheque cleared in advance despite the fact that the loan was not processed.

Please refund my amount to my ICICI bank account no[protected], Bund Garden Road Branch Pune.

The Cheque details are:

Cheque no : 341569

Bank : ICICI Bank, Bund garden Road Brnch, Pune

Account Number :[protected]

Date cleared: 19th March 2011

Amount : 6,618.00



Please help me to get my money refunded.

Dear Sir / Madam,

My name is RITESH RAJBANSHEE JAISWAL, POLICY NO.[protected], Date of Commencement 25/10/2009. Residential Address : JAISWAL NIWAS, PLOT NO. B-90, Sector 19, KOPARKHAIRANE , NAVI MUMBAI, 400709. My Mobile no. is [protected].
I have not yet received original documents of Insurance Policy. Since 2 Years of Premium i have already paid. When i checked with my Insurance Agent Mr. ARJUN JHA to get the current status of my documents he said to Register a Complaint to LIC OF INDIA in order to get the status of Original documents.

I kindly requesting you to courier the Original Documents of said Policy no. to my Residential address.

Awaiting to hear from you....Thanks for your co-operation...


With Best Regards
Ritesh.

I praveen chauhan has taken an LIC policy from the agent of LIC of india . my policy number is[protected]; but i have not got the LIC policy certificate yet. From last 2 years, i am paying the LIC premium regularly and on visitiong to LIC office , they are saying that even they have not got my certificate back from speed post ....and for new duplicate certificate they are charging 500 rs for that ....i don't understand why i should pay that amount and even though i am ready to pay that amount ..no body is assiting me from lic office for duplicate certificate and nobody is giving me duplicate certificate .....please help me out with this

Thanks & Regards
Praveen kumar chauhan

Sub: (Claim is not paid till now though all required documents asked by Medicare TPA Service (I) Pvt Ltd,6, BISHOP LEFROY ROAD, KOLKATA 700 020 are sent.)

Sir,
With due respect I Uttam Kumar Dutta (LIC Health Plus Member, Member No: LIC 00024139A, Policy No:[protected], Claim No: 0611469) unfortunately fell on accident on 07/05/2011. The left forearm was seriously injured with multiple cut injury by Glass (Artery, Nerves and tendons were cut into two division). I have already sent the required documents asked by Medicare TPA Service (I) Pvt Ltd,6, BISHOP LEFROY ROAD, KOLKATA 700 020 on 14/07/2011 to the following address

SENIOR DIVISIONAL MANAGER
LIFE INSURANCE CORPORATION OF INDIA,
JALPAIGURI DIVISIONAL OFFICE
JEEVAN PRAKASH, POST BOX NO -71
P.O. & DIST – JALPAIGURI
PIN: 735101.

Recently I made a phone call to JALPAIGURI DIVISIONAL OFFICE, and from there I came to know that they sent the all information asked by Medicare TPA Service (I) Pvt Ltd,6, BISHOP LEFROY ROAD, KOLKATA 700 020, but till now my claim is not paid to me.



Sir; there has been passed a four month time period to process the claimed by me. Please do the necessary steps so that they approve my claim as soon as possible.




Yours faithfully,
Uttam Kumar Dutta.
High Road, Near Petrol Pump,
P.O. Gangarampur,
Dist: Dakshin Dinajpur.
Place: Gangarampur,
Date: 17/09/2011




N.B. Letter dated 11/09/2011, 14/09/2011 has been sent to Medicare TPA Service (I) Pvt Ltd,6, BISHOP LEFROY ROAD, KOLKATA 700 020 but no reply is received till now.

DEAR SIR,

MY HUSBAND MR. M. V.KUMAR OWNED A POLICY[protected] .Unfortunately he died on 1.5.11 due to A ROAD ACCIDENT.

I have produced all the necessary documents to LIC OFFICE VIJAYANAGAR BRANCH ACS COMPLEX. SUM ASSURED WAS 40,000 AND
an amount of 81096 was issued to me throuh cheque no.16836. dated 14.6.11

Accident benefit was not included in that.

When enquired, i was told that it is under progress. But still i have not received the amount.

Sir,

This is to inform you that I,NIANG MUAN KIM POLICY NO.[protected] have join your policy from january 2011(D.O.C 24/01/11)
and till now i don't receive my POLICY BOND.Its has been more than eight(8)months till now and i have already given the written complaint also and nothing was done.

so,i kindly request you to look inta the matter and do the needfull for me.I will be very gratefull to you.


Yours Truly
NIANG MUAN KIM
POLICY NO;[protected]
D.O.C 24/01/11

To,
LIC OF INDIA

Respected Sir / Madam,

This is regarding the change of address in my policies Nos. are[protected], Manoj Kumar[protected], Manoj kumar[protected], Manoj kumar. I want change my address and i want duplicate certificate at my new address

New Address:-
House. No -49, Poket-5, Phase-1, Mayur Vihar, Delhi
My Mobile No.- [protected]

I request you to kindly do as soon as possiable

Kindly Do this needful

Thanking You,

Manoj Kumar
[protected]

Sir, I'm a policy holder with LIC's money plus plan viz.policy no.[protected]. I've gone through LIC's website licindia.in but I'm not able to check my a/c currrent status there. I want to know current status of my account on my email id:[protected]@gmail.com. Kindly assist.

Dear Sir,

Please transfer my LIC policy No[protected] from kolar branch (code 303) to srikakulam branch (Code-673). The new branch address is lic.srikakulam women's college road, srikakulam-673, A.P, pin:-532001.

This is for your kind co-operation.

Thanking You,

Regards

B.THAVITINAIDU
(Policy holder)
POLICY NO:[protected]

Sir
m jab bhi lic branch m kist jama karane jata hu, tab vo mana kar deta hai ki m nahi ley raha, aur auro ki jama kar deta hai, vo mujhse paise mangta hai, ki tun daily daily jama karane aa jate ho isleye mujhe gift do, aur sabhi agent mujhe gift dete hai isleye m unki jama karta hu,
sir uska naam "Ram Narayan" hai.
Please agar is complain se kuch bhi asar hota ho to action jaroor lene

thanks

Hello Sir,
I do hereby inform you that I have got Jeevan Suraksha policy No.[protected]. From November 2010 to till date I had not received any annuities in my SBI Account (A/c No. [protected]). I had already send 2 (two) speed post letter of Certificate of Existence, NEFT Mandate form, etc duly signed and attested by bank on 09/09/2010 [SP EU[protected]IN] to the A.O. (J.A./J.D.Cell), LIC of India, North Central Zonal Officer, “Jeevan Vikas” 16/98 M.G.Road, Kanpur-208001 and another letter on 23/04/2011 [SP EU[protected]IN] to the LIC of India, KMDO-1, Jeevan Suraksha Unit, ‘Jeevan Prakesh’ 2nd Floor, 16 CR Avenue, Kolkata-700072, but till now I had not received any annuities or letter from your Office regarding this matter. I think that your Office will consider this matter seriously.
This is for your kind information and necessary action, please.
Thanking you,
Your’s

ANARA DEVI
(W/o Late Dr N.D.Verma)
3/153, Vikas Nagar, LUCKNOW-226022 (U.P.)

dear sir
In my policy certificate,my date of birth shown 17-12-64 instaid of 17-12-65
I have present an application through my agent Tehseen Ahmad (No5526258 DO8488) but I have not received any action Kindly attend this matter without further delay
MASHHOOD UR RAZA POLICY NO
MARKET +ONE[protected]) LIC BRANCH CODE 258 Budhi vihar
MORADABAD

I took Housing loan from LICHF Vashi Navi Mumbai , two years back and closed the loan account NO :[protected] on 27 June 2011.
But Till to date , I have not received my property papers.
I made inquiry so many times, but always I received reply that next Thursday, you will get papers.

It is requested to take necessary action, so that my papers will be available as early as possible.

Thanking you

Ram Prakash Tamrakar

From: b.parthasarathyTo: customerzone_mumbai
Sent: Saturday, September 10, 2011 6:14 PM
Subject: Re: SDM Mumbai DO.I. Non receipt of instalment of annuity due on 10.3.2011 Rs.577


sir, Pl pay me the interest for the belated payments. Simply telling that all the 3 years cheques are stalled (without sending it to me ) i will not accept. I will sue u in the court other wise if no interest is paid to me. what is the action taken by you for all these three years. simply sitting. No cheque received, no letters received. where is the ack for the despatch of cheque. Pl forward this mail to IRDA, ombudsman and to your chairman so that let them know how lic is sleeping with the public money without giving to them. Sorry to write hard words. If you dont reply and pay me with interest i will seek legal remedy pl note it. b.parthasarathy. I am Parthasarathy Bhuvaragan, annuity No. 091Y[protected] ( acopy o[censored]r reply is placed below).
----- Original Message -----
From: customerzone_mumbai
To:
Sent: Monday, September 05, 2011 12:27 PM
Subject: FW: SDM Mumbai DO.I. Non receipt of instalment of annuity due on 10.3.2011 Rs.577


Dear Sir/Madam,

Kindly go through the trailing e-mail.


Thanks & Regards.......,

Siya S. Ssawant
A.A.O.,
LIC Customer Zone-Mumbai
9, Mayfair Meridian, Ceasar Rd, Nr St.Blaise Church,
Amboli, Andheri (W), Mumbai-400058.
Our Tel No. 26788943
IVRS Help Line : 022-1251 from MTNL
Other than MTNL :[protected] / 22
P “Think GREEN”. Think before you print

[protected][protected][protected][protected]
From: K V.Kanchan
Sent: Saturday, September 03, 2011 1:25 PM
To: [protected]@gmail.com
Cc: customerzone_mumbai
Subject: Re: SDM Mumbai DO.I. Non receipt of instalment of annuity due on 10.3.2011 Rs.577


Sir,
Payment due 03/2007 stands credited to UTI BANK LTD and is encashed on14/03/2007.Payments due 03/2008,03/2009&03/2011has now gone stale.We shall revalidate and send the same to you shortly.As mentioned by you 03/2010 is encashed.
Regards
----- Original Message -----
From: BO_PGS-PARLE
To: K V.Kanchan
Cc: K R.Motashaw
Sent: Saturday, September 03, 2011 10:38 AM
Subject: FW: SDM Mumbai DO.I. Non receipt of instalment of annuity due on 10.3.2011 Rs.577




[protected][protected][protected][protected]
From: customerzone_mumbai
Sent: Saturday, September 03, 2011 10:18 AM
To: BO_PGS-PARLE
Subject: FW: SDM Mumbai DO.I. Non receipt of instalment of annuity due on 10.3.2011 Rs.577



Dear Sir/Madam,
Kindly refer to the trailing mail & comply at the earliest.


Thanks & Regards.......,
Savita,
A.A.O.,
LIC Customer Zone-Mumbai
9, Mayfair Meridian, Ceasar Rd, Nr St.Blaise Church,
Amboli, Andheri (W), Mumbai-400058.
Our Tel No. 26788943
IVRS Help Line : 022-1251 from MTNL
Other than MTNL :[protected] / 22
P “Think GREEN”. Think before you print

[protected][protected][protected][protected]
From: radha [[protected]@gmail.com]
Sent: Friday, September 02, 2011 1:12 AM
To: customerzone_mumbai
Subject: Fw: SDM Mumbai DO.I. Non receipt of instalment of annuity due on 10.3.2011 Rs.577


Sir, No reply from ur office. Should i mail to IRDA or seek the help of RTI as my annuity for 311 not yet received. Can i get this policy transferred to chennai so that i can go in person and settle the problems. pl reply





----- Original Message -----
From: radha
To: [protected]@licindia.com
Sent: Saturday, August 27, 2011 7:57 AM
Subject: Attn: SDM Mumbai DO.I. Non receipt of instalment of annuity due on 10.3.2011 Rs.577


Sir, I am Parthasarathy Bhuvaragan, annuity No. 091Y[protected]. I am residing in 109 4 CPWD Qrts, K.K.Nagar, Chennai. 78. So far i got credit of Rs.577 only on 12.3.2010. Not earlier to this or not after this. In other way i got only one payment from your office. Kindly give me the details of the remaining payments. when my annuity is due how much paid to me etc etc. In this connection kindly refer to your Nos. ANNECS91Y[protected] dt 20.01.2009. My reply sent by registered post on 9.8.11 and your further reply No. P&GSAnn dt. 20.8.11. OR should i take up the matter with RTI pl.
"The information contained in this electronic message and any attachments to this
message are intended for exclusive use of the addressee(s) and may contain
confidential or privileged information. If you are not the intended recipient, please
notify the sender at LIC OF INDIA or [protected]@licindia.com immediately and
destroy all copies of this message and any attachments. The views expressed in
this E-mail message / Attachments, are those of the individual sender."

why lic web site emails often and many times returned as undelivered and says box full could not be delivered. will they not clear then why the inbox and email to them.

regdg. a/c no. 5502546 in the name of mr siddharth misra.----pdcs deposited long back but not presented . cheques from aug.2011 to march 2012 has been deposited in the dholpur house branch office of lichfl long back. on checking my a/c statement of hdfc branch i noticed that emi cheque for the month aug. 2011 has not been cleared from a/c. i approached the person concerned mr .rakesh sharma who narrated a very funny story that their system is not accepting the cvheque because it is bearing adate[protected] which is 5 days prior to the due date i.e[protected]. on my further persuance to mr.raksh sharma , i noticed from bank statement that the next cheque i.e emi for the month of sept.2011 has been presented &of course cleared from my a/c. in between there had been no attempt from lichfl as to what has happened to the cheque for the month of august 2011. To my great astonishment yester day i recievrd a courier from lichfl that we are the defaulters for not paying 2 months emis i.e an amount of rs.13707/= being the amount of two instalments along with all their addl. intrests and recovery charges. this is really highheadedness on the part of the officials working with lichfl that they want to punish the customers for the mistakes committed by them in their office . so much so that they have threatentened a legal action against me if the dues are not paid within 15 days of the receipt of this irrelavnt, irresponsible,irresistable & threatening letter. with this letter i want the department to withdraw this letter & apologise for the language used to a customer who had always paid the emis on time, rather make efforts to awake the officers of this department to see why the pdc has not been presented for clearnce. if a suitable reply to my letter is not received within 10 days of the receipt of my letter i shall be restrained to initiate LEGAL ACTION AGAINST LICHFL FOR DEFAMATION . SIDDHARTH MISRA.

My Brothe is an NRI and has applied for a Home loan with LIC Housing finance in the month of April’11 and there was no update on the status despite frequent follow up .

Later we were given to understand from the agent that home loan application has been declined due to the reason "Profile not satisfactory"

Reject on the above reason could have been eliminated if these checks would have been done during the initial login and charges should not be levied. They have debited Rs 5515 as processing fee and No reject letter has been sent yet

I am the power of attorney for my brother and been following since June ’11 by sending mail / Complaint however till now there is no response..

File No : [protected]


Please help me out and have also attached the detail of the earlier complaints below

Regards
Prashanth

[protected] Forwarded message[protected]
From: prashanth balakrishnan <[protected]@gmail.com>
Date: Sat, Jul 30, 2011 at 11:04 AM
Subject: Fwd: Fw: Home loan application (Complaint)
To: [protected]@lichousing.com
Cc: [protected]@yahoo.com, [protected]@gmail.com


Hello Sir,

I haven't got any update on my appended complaint , and it has been more than a month,

No reject letter has been sent as well. Would request you to refund the money asap as the decision on decline is due to " Profile not satisfactory" which should have been ideally checked during initial login.

When checked with Shai , i was asked to liase with you directly hence appreciate a resolution to my complaint as this is pending for a very long time.


Regards
Prashanth




From: [protected]@hsbc.co.in <[protected]@hsbc.co.in>
Subject: Home loan application
To: [protected]@gmail.com
Cc: [protected]@lichousing.com, [protected]@yahoo.com
Received: Thursday, June 23, 2011, 2:55 PM

Sai,

As per our discussion, i am given to understand that my brother B.Praveen Kumar's home loan application has been declined due to the reason "Profile not satisfactory"

Reject on the above reason could have been eliminated if these checks would have been done during the initial login and charges should not be levied.
hence would request you to return all the documents submitted by him and also arrange to refund the Processing fee of Rs 5515 paid for the same.

Please note : I am the power of attorney for my brother and please treat this as very urgent as this will enable for me to apply with other bank

Name : B. Praveen Kumar
File No : [protected]

Regards
Prashanth Balakrishnan