Life Insurance Corporation of India [LIC] Complaints & Reviews

I raised a home loan in December 2010 with the help of Mr. Sanjay Bhatia and Mr. Akbar (both from LIC Housing Finance CP Branch). In November 2011, I requested Mr. Bhatia to arrange for an LIC document that mentions “all original property documents are lying with the company”. He asked me for a fees of Rs. 300 which I duly paid directly to him. Till now, I have not received this document. I have been following up with Mr. Bhatia for four months now but to no avail. As a record, I have called him up at least 50 times and every time he says “just two more days”. This is really not acceptable and I am quite disappointed.

Also, I have been following up with Mr. Akbar for the past three weeks regarding this document but till now, no response. Apart from this, I have requested for a provisional repayment certificate as well (FY 11-12).

Mr. Bhatia has been harassing me for the last four months and just now, he said the matter is not in his hands.

Nobody ever picks up the phone in branch office, head office, regional office or even customer service. The feedback option does not work on the website. Is this the way Government backed organisations work?

Sourabh Verma

Hi Team,

I have a Home loan (A/c No.[protected], Appl. No. 502892) with you since November 2009.

I am not able to log in to your portal using the link provided to me earlier. I need the provisional certificate for year[protected] for IT purposes.

I have sent 3 emails to [protected]@lichousing.com and called on[protected] and 41302805 several times but no one has responded to me. I emailed on ro.[protected]@lichousing.com and [protected]@bom2.vsnl.net.in as well but the emails got undelivered though they are listed on their website. When i call on the numbers above they either don't pick up or even if they do, they keep me on hold and then deliberately hang up. This is pure harassment.

I intend to go to Consumer Forum if i do not get a response in the next 24 hours to this email. Thanks.

Regards,

Anirvan Sengupta

i am contacting since one year to change my address, but no one giving response on that. my policy no.is[protected]. I am settled in Mumbai city. in every 5 years i am getting lots of problem to collect the money. i am already send it my all document require. please if anyone can help me it will be great.

Thanks ,
vijay mishra
ph. [protected]

The Chairman
LIC of India
Mumbai
Maharashtra

Ref: Policy No.[protected]; Insured Member: Rajan Chaudhary
Claim Intimation no: 11000781 dated 08.12.2011 of TPA: E-Meditek(TPA) Services P Ltd

Dear Sir,

With ref to above mentioned policy, we have received your reply regarding rejection of our request
for the payment of Hospitalization and Surgical Benefits.

In letter you have mentioned that you are not considering our request due to following reasons: -

Repudiation Code: L 08 – Total Hospitalization period less than 52 HRS

In Policy minimum hospitalization hours is Mentioned as 48 HRS inspite of 52 HRS.

Repudiation Code: L 10 – Claim form not received with all relevant documents of treatment
taken.

We have already sent the claim form and relevant documents. In case more documents are required
by you with any other form, please let us know so that we can send other documents.

Repudiation Code: M 01 – Surgery not Listed in the allowed surgeries as per policy conditions.

At the time of issue of Policy we have told that this is a normal Medi-Claim Policy and all type of
Injuries and Surgeries are covered in this Policy. Now when we are applying for the claim you are
rejecting our application saying that this surgery is not listed as per policy. We went to Local Office
of LIC at Bahadurgarh. Head of the Office is also unaware about such clause in the Policy. This is
Completely Unfair with the Public.

So we are requesting you to reconsider our application. Otherwise I ll file a complaint with IRDA
(Insurance Regulatory and Development Authority)

Thanking You

Yours Faithfully

I have 4 Money plus policies of my family members.I want to surrender them .Please send me the details to my email id [protected]@gmail.com immediately

1) Kavya Mohan no[protected]
2).Divya Mohan no[protected]
3) Jagan Mohan no[protected]
4)Praveena Mohan no[protected]

Dt of all policies is[protected]
Maturity dt is 2027

We have paid 3 years of Rs 10,000 on each policy.

please send my EMI statement through mail from[protected] for IT declaration my file no.456183

My LIC policy No[protected] of Jeevan Suraksha for which my annuity amount will credit to my Savings account each month for which I have given
option letter but you have snd cheques to me. It is difficult for me to go the bank and deposit the cheque. Beside that bank is deducting pocket
expenses for collection as it outstation cheque. I informred to CRM, LIC,Asansol division on September,2011 and apply to B.M. LIC,
Bishnupur branch,but they have not informed me that from May,2012 annuity amount will credit to my account directly.

In the above back drop I would like to know the fate of my quarry neither I will withdraw my whole amount from LIC.


Subhas Chandra Hazra
College Road,Bailapara.
Po-Bishnupur, Dt-Bankura.
Pin-722122. Email Add:[protected]@yahoo.com

More than 6 months have been passed I have not received my 2 policies out of three. My three cheques for Rs. 8397/- , 1021/- & 1021/- have been already been debited from my account on[protected], All medical checkup formalities have been complited/done by authorised LIC doctors. Unit sales Manager (code 0181688c) mr. Santosh Noronha, and Mr. John .V. Santhmayor, (code 6682) development Officer, LIC Ghatkoper west branch, Mumbai are not co-operating in the matter

Policy no:[protected], Name:- Ravi Prakash Vijay
Cheque Amounting 10,000/- (no:-711252 dt. 28.01.2012) of Corporation Bank,Kota is hereby returned without realisation and a payment of Rs. 75/- has been debited from my bank account due to cheque returned without clearance.
Please arrange to redress for inconvenience and my debit amount .

RAVI PRAKASH VIJAY
B-149, Ridhi Sidhi Nagar
Kunhari, Kota(Raj.)
E-Mail:- [protected]@yahoo.co.in

Sir/Madam,

I have availed housing loan of Rs.15,00,000/- and chq of Rs.7,50,000/- got on 28/09/11 and as per your advice i had to pay Rs.12,599.00 per month. but deduction has started from the month of Dec 2011 and EMI changed to Rs.12622.00 per month.
Loan a/c no[protected]
Appli no-[protected]
From my Dec 2011 salary
Principal- Rs.7049.48
Int-Rs.5572.52
deducted. But as per mail received dated on 18-01-12 from LIC housing finance Ltd.about the loan
status i came to know that o/s principal amount is Rs.743003/- instead of Rs.742951/- despite no late interest
has charged.Hence you are requested to clarify the difference of Rs.52/- appeared as per your mail.

Thanking You,

Yours Faithfully

Deepti Kr Prasad

MY LIC HOUSING FINANCE LTD. FILE NO.[protected] TAKEN FROM LIC HOUSING FINANCE LTD., 303,3RD FLOOR,MAITRIVANAM,AMEERPET,HYDERABAD-5000098, LOAN AMOUNT RECEIVED BY CHEQUE FOR RS.3,70,000/- ON 11/12/2011, THE EMI FOR THE SAID TOPUP LOAN NOT COMMENCED BUT I AM RECEIVED SMS FROM LIC HOUSING FIANCE LTD. CONTINOUSLY FROMTD-064006 HOUSING LOAN IS OVERDUE/DEFAULT.PAY THE DUES IMMEDIATELY & UPTODATE LOAN A/C. I AM MAINTAINING SUFFICIENT FUND FOR EMI RECOVERY IN MY ECS BANK ACCOUNT PLEASE CONFIRM ME IF ANY THING IS PENDING FROM MY SIDE MY MOBILE NO.[protected],[protected] AND [protected]

NAME : MONIKA GUPTA

ADDRESS: A/68 VISHWA BANK COLONY,
BARRA,KANPUR-208027,UP.

POLICY NO:[protected]

NAME OF THE NOMINEE: R.N.DEY

POLICY DATE:[protected]

SURRENDER DATE:[protected]

POLICY TYPE: ONE TIME

TOTAL AMOUNT OF POLICY : 76,850 Rupees

AMOUNT TAKEN: 50,000 Rupees

AMOUNT THAT HAS TO REFUND : 26,850 Rupees

ISSUING BRANCH: LIC OF INDIA C.B.O.1st
16/112,BNARGAVA STATE, CIVIL LINES,KANPUR-208001,UP.

ISSUING BRANCH CODE: 232

Please take the required actions as soon as possible.

Sir,
I Shankar Singh Khangarot policy holder by your policy No.[protected] (money back) as salary saving scheme. My all premium against this policy has been deposited through salary . The policy has been matured on August 2011, all required document has been also submitted to the circle office, Ajmer in the month of Oct. 2011, but I have not received maturity claim till now. Therefore you are requested to kindly needful action and make sure my maturity claim.
Thanks

my money plus policy no[protected] how much amount i will get if i surrender it
date of commence 06 03 2007 paid three years regularly

I dr.subhash chand have 5 lic policies.At the time of starting of these policies i was in REWA,but now i m in Srinagar( Uttarakhand ).Before 3 month back i applied for the change of existing address.but till now result is zero.On contact to lic office REWA they told me that your application has forwarded to Satna (M.P.) which is head office of lic.I contact there but they told me that policies could not transfered to srinagar (Uttarakhand) due to failure of internet link,but this is not a satisfactory answer.I m mentally harassed so please help me these no. of my policies {[protected]/[protected]/[protected]/[protected]/[protected]} THANKS.

To,
The Manager,
LIC of India, (P & GS Deptt.) Jeevan Prakash Building,
25, K.G.Marg, New Delhi – 110 001.


Subject : Non-Receipt of Pension Cheque
Ref. : Annunity No.13719

Dear Sir,

I wish to inform your that, I am an Ex. Employee of Indian Oil Corporation Ltd. I have been contentiously receiving Pension cheques from LIC of India, this year I have received a letter which I filled and send to LIC of India, (P & GS Deptt.) Jeevan Prakash Building New Delhi through Speed Post (No.EF[protected] Dtd.[protected] but it is very disappointing that even after four month neither I have received my pension cheques nor any thing has been communicated to me.
I request you to please look into the matter and resolve ASAP.
Looking forward for your early action on the above matter.

Thanks & Regards,

Chun Chun Mishra
(Ex. Empl. Indian Oil Corp. Ltd.)
Vill. Anrer East, Post. Anrer Haat,
Dist. Madhubani[protected]Bihar)
(Mob. No.+91-[protected])

MY POLICY NO.[protected] MATURTY ON 29.11.2011 SUBMITED FOR PAYMENT ON 02.12.2011
TILL DATE NO RECEIVE PAYMENT SO PLASE DO THE NEED FULL

GOTABHAI D.ZALA
AT. PATHAVAT.(BARMUVADA)
POST.JARAVAT, TA. MEHMADAVAD.
DIST.KHED.

I regularly pay my LIC bills through Billdesk Online portal.
My bank account has been debited. But no online receipt for the payment of the premium was generated.
And I urgently require receipt for the below policies.

Policy No. [protected]

Plan Term : 149/73

Policy Amount : 6328.00 INR

Transaction Date : 23/01/2012 6:34:51 PM

Transaction Code : BIL/[protected]/LIC/LICPGI_MICI2676

Paid Through : Billdesk

Please Send me scan copy to : [protected]@gmail.com

Hello,

I have taken home loan from Lic Housing loan at ahmedabad.My loan account no is : 55002874 and my name is Rasnidhibhai Krishnalal Nayak

I have paid my loan remaining all settlement payment on 31.01.2011 of Rs.85000/-.As per rule after paid all amount i must get all my original documents within a month but its been a year and still i dont get my original papers, even i have submitted all the required documents after completion of payment period of 3 months,(document like ,they demanding photographs, current salary sleep,) and before one month they also asking Rs.85,000/- receipt copy, its already 2 time submitted at ahmedabad regional office by myself. I have visited the Ahmedabad, Paldi LIC Husing loan office and have talked to Mr. Vishal shah , even in the Head office Mumbai to Mr. Datatray Hegde, But they dont give us the exact time and now i am suffering ..very badly...

Now I got to know that My original file has been misplace by them so just because of their mistake I am suffering, and they dont give us the proper answer till passing of one year of settlement payment.

Please help me solve my problem within a month.

Thank you,

Regards,

Rasnidhibhai Nayak
M-[protected]
[protected]

Dear Sir,

First of all, i would like to request everyone to avoid LIC Housing laons for buying new house. The day i have availed the loan i am suffering every minute from this company. My Loan account number [protected]

There is no proper communication to the customers about the interest rates. There is no communication if any technical error with monthly emi payment. No use of ECS standing order. You need to keep visitng the branch for sorting out issues with your loan. There is no customer service

Recently i made part payment of 3 lakhs in october 2010. But after repeated calling to the branch and emails they did adjust the loan after 2 months.. No adjustement of the interest for 2 months. Night mare to get adjusting the amount.

My monthly emi payment for Jan 2011 didnt go through because there was a technical error in takeing the payment from ICICI Bank. After repeated trying i could contact branch office in visakhapatnam. They suggest to come in the branch and pay the amount and sign for new ECS form. Which i cannot do as i stay oustide india. I request to look into the matter and help is very much appreciated.

Regards
Badri Vajrapu