Life Insurance Corporation of India [LIC] Complaints & Reviews

My name is Mohamed Aniz, residing in DUBAI with family. I had sent 2 mails to LIC BRANCH OFFICE IN THRISSUR, KERALA AND ONE TO CIRCLE OFFICE IN ERNAKULAM, WHICH IS ATTACHED DOWN. I HAVEN'T RECEIVED ANY REPLY FROM LIC TILL THIS MOMENT..........

from aneez mohamed <[protected]@gmail.com> hide details Jul 31
to [protected]@licindia.com
date Jul 31, 2010 5:19 PM
subject POLICY NO.[protected] OF FATHIMA ZUHRA
mailed-by gmail.com

BRANCH MANGER,
LIC OF INDIA,
THRISSUR-680001

Sir,

I have missed the payment of last premium of the polcy number mentioned above, held by my wife, which was due in Dec,2009 .
My self and family is living in Dubai. I am ready to pay the missed premium with penalty at the earliest.

Further, I request you to send any information/commucnication regarding the abovesaid policy to this Email Id.

Also kindly advise me the status of policy no. [protected] which is on my name and it seems to have matured and I would like to deposit the payment due to me on
MarketPlus scheme of LIC.

Your prompt reply awaited.

Thanks & regards.

Mohamed Aniz



from aneez mohamed <[protected]@gmail.com> hide details Aug 5 (3 days ago)
to crm.[protected]@licindia.com
date Aug 5, 2010 9:26 AM
subject Fwd: POLICY NO.[protected] OF FATHIMA ZUHRA
mailed-by gmail.com

Sir,

I have been enquiring about 2 policies held by myself & my wife to Thrissur brance office for the past 4-5 days. Although I had sent a reminder,It seems that they are in no mood to respond.

Kindly intervene and help me.

Thanks & Best regards.

Mohamed Aniz

Due to very bad service of my LIC agent, i sent an email to LIC but no use for that. Pls find below some of them:

Apr 8,2010:
Dear Sir,
What is the procedure to change the LIC Agent ?

Regards
Radha Krishnan
[protected][protected]
APR 12,2010
We want to know the purpose of asking this type of question.

Manager [crm]

[protected][protected]
APR 14,2010

Pl find the reasons below:

1) Always gives false Information which he accepted infront of his D.O Mr.Kama Raj(Sathur Branch) 2 years ago.But funniest thing is the D.O himself was trying to protech him.
- He verbally promised me that
1.1 I can surrender the policy any time. This was a lie. The truth is that its possible only after 3 yrs.
1.2 After paying few premiums i could bring down my sum assured amount and that LIC will distribute the paid up premiums for
the future period.
2) If i need any information,he never communicated with in the time frame (Most of the time gives an execuse that my phone is not reachable)
- I called him on the 7th of April 2010, till date no reply from him as he promised he will get back to me with in a day.

On the whole i would not like to do business with totally irresponsible, unknowledgeable and unprofessional agent like him.

Just to let u know , annually i m paying Rs1,40,000/- I already dropped one lic policy which i paid Rs64,000/- annually for three years(Reason being this agent).

Hope you will oblige and do the needful at the earliest!

Thank you,

[protected][protected]
APR 15,2010

Sir please furnish the name and agency code to proceed further in this matter.
[protected][protected]

APR 15,2010
Dear Sir,

Thanks for your quick reply,
Agent Name is Mada Samy, Sathur Branch.
MY Policy no :[protected], i dont know the agent code at the movement , pl try to find out from my policy.

Can i have the agent changing procedure?
Again, i dont want to continue with this agent. I m very much fedup with his service.

Regards
Radha Krishnan
+[protected]Kuwait)

[protected][protected]
APR 15,2010

In response to your your mail we wish to state that your complaint is very genuine one and we working on it. The Agent code No is 0061374X Mr.Madasamy.Meanwhile we request you not to go for stop payment which incurr loss to both financially and the protection for life cover which is important here. We are taking action against againt for his non-involvement . There is no provision to change an agent from LIC policy as per existing provision.This is for your information.



Manager [crm]
[protected][protected]

AFTER THAT NO PROPER ANSWER FROM THEM. And i went to the LIC office and surrendered my Policy and nearly i lost Rs1,25,000/- due to false information which my lic agent gave me during the policy time. So Need to take some action againt the agent so that he will not fool around anyone in future.

sir I have forgot my user ID and password of lic login. how can avail this,

Dear sir lic india was send achaque in march 2010 in faver of c.n.pathak but ch. was bounced 5 times in last 5 months and paymeants is still pending and lic Patna office not replying and not taking intrest so mr.c.n.pathak is on depration please do some thing
For C.N Pathak
Rajeeva Parikh
Social Worker

I have policy[protected] of lic of india. i want to know the status of policy. after registering in the side remark is worage data. my email id [protected]@gmail.com Pl. help me.

Dear sir
My name is Shivanand Biblani .
I took one Jeevan Plus policy on name of my wife on 20/03/06.
Her policy no is[protected] and she was paying Rs5000 in half yealy mode
She paid some 6 installments in halfyearly mode.
I took this policy when its nav was very cheap .
I saw the nav on good level and surrendered the policy when nav was between 21 to 22.
But Today I am shocked seeing the surrender value given by the LIC
Total amount is given by LIC is some Rs31400 only.
I sent my advisor in LIC to get the statement of fund value to see at wht prices I took the nav in policy
But LIC didnt issue him statement
I also tried to get the statement from LIC to see how it has given me this surrender value when nav of policy is so good.
Now I am looking upto you to get me the statement from LIC and cause also of this low surrender value;
With regards
Shivanand Biblani
[protected]
Meerut

THE POLICY[protected] BEFORE LIC VIANAGARAM BRANCH WAS MATURED BY 12.6.2010. THE CLAIM WAS ALSO FILED BEFORE THE OFFICER IN CHARGE NOTIFYING NEW ADDRESS. POLICY AMOUNT NOT RECEIVED YET. IRRESPONISBLE RESPONSE FROM THE SECTION ATTENDED. NOT KNOWN WHAT HAPPENED THE POLICY AMOUNT. IMMEDIATE ACTION REQUESTED

SIR,
My policy NO[protected], in which my name has been mentioned as gigimo m.d . where as my name is gigimol M .O , so far while receiveing the premium notice I use to consider as typing error, but when I checked my policy the matter is same so now what shall I do to get it changed to ( GIGIMOL .M.O ). Kindly advice me what to do , I can send you the copies of my pan card / I - card / licence. whichever is necessary . my E-mail ID is - [protected]@yahoo.in. hope an early reply.
Thanking you,
yours,
GIGIMOL M.O.

To, Noida
Regional Manager - Loans, 07/05/2010
LIC Housing Finance Limited,
Loans division,
New Delhi,



[Sub :- Regarding Loan Disbursal for Shivkala Charms, Greater Noida]

Dear Sir,

We are group of three people has taken loan from your organization for purchasing a house with M/s Shivkala Developers, Noida for their Project based in greated noida called Shivkala Charms, this project is being finance and approved by your organization (As per builders).

While we approached the builder for first purchase they promised us this project will be ready for procession by March'2010. But if we see today’s situation of project site nothing has changed since we have booked this flat. Now days if we called these builders company and ask them about the delivery schedule they are not even answering phone calls, in this situation we thought that it would a wise idea to inform you being an investor in this project about the current scenario.

Web will be so glad and obliged if you kindly look into this issue to let us know at least when we will get our procession.

Secondly we would like to give you some insights; the cheques being issued by you to the company without being signed the acceptance by us.

If this situation persists and the builder won’t even agree to give a final date of possession in that case i won’t be in a state to pay the monthly installment.

Thanks a lot in anticipation of your fruitful steps.

Thanks & Regards,

Sumanta Chakraborty
(Loan Account No[protected]/ Appln. No. - 115038)
Phone No. [protected]

To, Noida
Director General - Loans, 14/05/2010 LIC Housing Finance Limited,
Loans division,
New Delhi,



[Sub :- Reference to Letter Dated 07/05/2010]

Dear Sir,

As I have already detailed my concern regarding Shivkala Charms by Shivkala group, Noida and your relation. I have notified the builder several times over phone and letter for giving in writing for date/ month of possession, but we have not received any reply from their side. And also we have informed you’re via our last mail.

As the current status seems to us that this property is not going to finish any time so. There is not any progress so far. And as you are also not intervening to see what is happening I am deeply regretted to inform you that I have to discontinue my EMI due to this unavoidable situation

Thanks a lot in anticipation of your fruitful steps.

Thanks & Regards,

Sumanta Chakraborty
(Loan Account No[protected]/ Appln. No. - 115038)
Phone No. [protected]

To, Noida
Director General - Loans, 01/06/2010 LIC Housing Finance Limited,
Loans division,
New Delhi,



[Sub :- Abnormal delay in completion of residential project by Shivkala at Greater Noida, Reference to later dated 14/05/2010]

Dear Sir,

This has reference to my earlier mail through which I expressed our un happiness towards dealing with Shivkala for the housing project.

We had a discussion with Mr.Mital, MD of Shivkala a couple of weeks back and settled for the delay up to October,2010.

However, we have a great concern over the present status and progress of this project. As you know that we have paid the complete amount with faith in mind that the project is financially sponsored by LIC. LIC itself speaks for its own expedite procedure for completion of such type of housing projects’ within reasonable time table.

However, in this case, we have seen a complete relaxation and the project which were earlier promised to be complete by January are now rescheduled to October.

We all needed this flat to make our office commuting easier as presently we have to cover a long way for the same.

Unfortunately, this has not happened so far and we are now eyeing to your good self for putting up pressure on the developer for an early completion.

Hope you understand our situation and do positive for our betterment.


Thanks & Regards,

Sumanta Chakraborty Pranab Bhakta Nithesh Shetty
Phone No. [protected]
To, Noida, 22/07/2010
Mr. Alok Goyal
Area Manager
LIC of India
Kasturba Gandhi Marg,
N.Delhi

Sub : Financing and subsequent completion of the project of Residence housing at Golf Course, Greater Noida being executed by Shivkala Charms

Dear Sir,
This letter is further to our earlier letter dated 01.06.2010 to you and subsequent discussion with MD of Shivkala Charms, Mr.Mittal on dt 10.06.2010 at Noida.
We are again with the same concerns as the earlier discussions and commitments failed to yield any noticeable results.
As you know, we dared to be a member of this housing scheme based on the fact that LIC is the financer of this project.
LIC being the premier organization, we expected the completion of project in time and we can plan our shifting to this new house accordingly.

However, we are sorry to say that as per the present status, we estimate that the project seems to carry on well beyond October, 2010 as promised recently by Mr.Mittal, MD - Shivkala Charms. It has also been confirmed unofficially by one of the member of the project that due to some major financial crisis, the project is not moving at all and may even face further delays. Please be informed that during initial negotiation, the completion schedule was verbally given as End November, 2009 and then End March 2010.

Under this circumstances, we are afraid with our money paid to the company may get lost and also the continuing EMI will be futile.
We requested you earlier also to step in to and solve this problem and make a move to safeguard our money.
This time, through this letter, we are again requesting you to look in to the development and do the necessary.

If it fails to generate noticeable result, we have to approach higher authority and present this miserable situation to protect our interest.

Hope, we shall get a positive action from your end at least this time.

Looking forward to your kind attention to this grave situation.

Thanking you
Sumanta Chakraborty Nithesh Shetty Pranab Bhakta
(Flat No. 2562) (Flat No. 2553) (Flat No. 2532)
(Loan Account No[protected]

Phone No. [protected]
Address: A20-21
Sector - 59, Noida
UP - 201301

i forget my lic user id & password

hi, sir i have taken the insurance policy in 2008 lic market plus plan 181 we have deposited sum of amount 1lakh rupees policy number[protected] [TABASSUM BEGUM WIFE OF MOHAMMED ASIFULLA.R. ADRESS:223/26 8TH MAIN ROAD 1ST BLOCK EAST JAYANAGAR BANGALORE 560011.we have submited in the year 31.03.2008.we want to now details of our policy wat r the statues we have apporched plz send me the details. our email id is [protected]@yahoo.com.

In 2004 I had Insurance with LIC with my Insurance Agent.. it was just 1,00,000 Policy name

I been also asked if i m interested for Riders like Critical illness. I was sure interested so he had marked in the application as i want Critical illness ... after my application i been asked for some medical test.. which was done as per call...i have wait for three month around to accept my policy...
the reason i always asked.. they told me due to i asked for riders and its take to get report from Medical officer...
a few month later i got my policy.. and i didnt check if i got the rider.. but there is no one informed me if i got the policy with rider or not..
now in 2010 i got the critical illness and i claim for my rider... and i hear back from LIC that i do not have the Rider on my policy...
i asked why not i have the rider as i have marked and asked for the rider.. and is my medical report was not ok.. if so why not some one inform me that ur medical report is not fine so we can not provide u the critical illness.. i personally come to know.. that the medical report was ok.. just some one lazy didnt inform the division office that i m approved for Critical illness and they declear my policy without rider and.. i m only paying for regular policy without rider..
but i was in the faith all the time.. i have riders with my illness.. so it was not my mistake.. so should i go to consumer court or what should i take the action.. as its not my fault.. if i asked some product....and LIC is not able to accept my complete request. at least they have to inform me the reason they could not allot me rider and i got only Life insurance with no rider...if they didn't inform me ever.. its not my fault if i had knew i could stop my policy and could go by other company...please suggest
Ajay Gangani
ajju.[protected]@gmail.com

Hi,
i have taken a loan against loan no[protected]. disbursed amount was 26.5 lacs while EMI done on 27 lacs. 3877 rs was charges against pre emi charges. as per them my cheque was made on 29.06.10, while i got it disbursed on 12.07.10. while it was not intimated that cheque was made on29.06. when i tried to contact MR. Ashutosh (Area Manager). he refused to meet me. kindly help me get this done.


rgds
Tajender Yadav
[protected]

Hi,

I would like to write a complaint against LIC housing Finance, Churchgate branch. I Had taken a Housing loan in 2005 for which I had given ECS inspite of which ECS never got deducted from my bank acct. When I noticed this I had to again give it and also pay some charge as as per them I didnt pay my EMI. After giving the ECS for again I faced the same problem and had to again Visit LIC office and write it in writing after then I went on time. In 2007 I closed my loan as I was tired of these hessales and got all my documenst from LIC.

Now I am buying a new flat and need a loan for the same, which due to LIC I am facing a problem in availing it as they have listed my name in the defaulter. How can I default I have paid my loan and the EMI not going on time was not my mistake LIC didnt submit the form to the bank given by me.

I need help on this or atleast a mode where I can further escalate.

Thanks,
Netri Hendre
[protected]@gmail.com

Dear Sir,

how can chake my policy rreports.

Dear Sir,

Please note that after several trials I could not able to Register my LIC Policies in http://www.licindia.in/NewUserRegistration.htm (Not Responding as We are unable to process your request. Please try again later or contact LIC for further details.)


Policy No.[protected] dated 20.04.2009 Premium Rs.6732.00
Policy No.[protected] dated 20.04.2009 Premium Rs.6771.00
Policy No.[protected] dated 28.12.2009 Premium Rs.11548.00
Please arrange to accomodate

Thanks,
SGangopadhyay
Customer of LIC
[protected]@gmail.com
Samarpita Roychoudhury nee Gangopadhyay
C/o Dr. BARUN ROYCHOUDHURY

Dear Sir,

i regret to inform you that having the following policy since long time, details are given below:

POLICY NO. :[protected] NAME : BINOD VISHWAKARMA, PREMIUM AMT : 1677.00
POLICY NO.:[protected] NAME : BINOD VISHWAKARMA, PREMIUM AMT : 10000.00
POLICY NO.:[protected] NAME : BINOD VISHWAKARMA, PREMIUM AMT : 4348.00

i want to surrendra the above all policy please get back the reply for the procesure. i dont want to run the policy now.

Hope you will consider and do the needful & oblige

i have policy no.[protected] issued by lic of india, indore branch on 26.02.1998 under which after every four year money back cheqs was to be issued.In the year 2004 i had taken loan from a cooperative credit society by assigning other two policies, not this one. But the wise clerks of lic put assignment on my all policies i had in computer record. In the month feb 26-2010 i had to receive the cheq for rs. 20000/- but till to date i had not received the said amount with a comment that give the cancellation letter of assignment from said cr.coop society. When I had submitted the letter, now they say that please submit the printed letter proforma given by them on rs.20/- stamp paper.Really i so much purterbed that i have decided to give the money back cheq to poor,beggar lic clerks as bribe.I have firmly decided not to purchase any life policy from lic of india, for my children and whomsoever i can say i will spread up this.

I have applied for a transfer of my housing loan from ICICI bank to LIC Housing finance. I approached same agent who had availed me the ICICI loan for the transfer. Due to a bounce of an EMI in my saving a/c the loan approval was rejected. But its 6 months due that I have not received my service charge refund Rs. 6000/-. File no. 616764 is what the agents gave me which is lying unprocessed in the LIC Office.
How can you help me with this or what can I do to claim my refund.

Thanks & Regards
Satish Nair

Dear Sir,

I have a LIC policy No[protected] and an amount of Rs.10000.00 and payment due on July2010. I am trying to pay the amount at various LIC offices at Guwahati since last 5 days. But in every LIC counter I couldn’t deposit the above amount due to link failure.
Also it is not possible to me to go your LIC counter every day as because of my official duties. And I think it is a major draw back of LIC’s , because now a days communication system is so efficient that link failure may minimize with its protection link.

Therefore kindly look after the mater to minimized the customer problem like me.

Thanks

Devajyoti Das
Dy Manager
RailTel Corporation of India Limited
Opposite RBI/GHY
Panbazar (Station Road)
Guwahai 781 001
Ph [protected]