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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 50

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S
subu101biswas
from Kolkata, West Bengal
Jun 9, 2020
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Address: Ajay Apartment, 6, Central Park, Flat-1A, gr Floor, Kolkata-700032

Dear Sir,
I have 10 no of LIC policy but non of the premiums have been taken from March 2020 till date though all policy have auto ECS system from my salaried account Axis Bank. Have sufficient money for premium payment. Now I am really astonished why LIC is not taking premium through that auto mode and why not they are not given me any intimation. I will not give any penalty because of LIC official problem. I am really worried about LIC . Please investigate and take necessary action immediately through my auto ECS system. The policy details are given below.
Policy nos.[protected],[protected],[protected],[protected],[protected],[protected],[pro...
Please acknowledge the receipt of my complain and revert immediately.
Regards
Subrata Biswas
Ajay Apartment, 6, Central Park, Flat-1A, Gr Floor, Kolkata -700032
contact no. [protected]
[protected]@yahoo.com, [protected]@gmail.com
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    S
    Sushil Madan
    Jun 6, 2020
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    To

    L. I. C of india

    Dear sir,
    I deposited premium of my policies online through your online portal on 3 june 2020. Transaction no. Upi/[protected]/p2v/lic. [protected]@hdfcba.. Of rs.4903/-.
    But my policies fup is not updated till now.
    Pls check the transaction if it is wrong kindly refund my payment in my bank account. Or adjust in the premium of my policies.
    Detail of policies
    1...[protected]..1613/-
    2...[protected]...3290/- named. Geetu madan. (My wife)

    Thanks and regards
    Sushil kumar madan
    Numaish camp
    Saharanpur
    [protected]
    +1 photos
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      S
      Supriya C
      Jun 2, 2020
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      While making payment and after entering otp it is showing as transaction failure every time. I don't know what the reason is. My payment id num is shmp[protected].
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        R
        Rastogiajay
        Jun 1, 2020
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        Address: LIC of India, Branch: 912 LIC OF INDIA

        My lic policy no. Is[protected] on life of mr ajay kumar swaroopnarayan rastogi is matured long back but i have not received the matured amount up till now. I have submitted all the papers required by you on28th of february 2020. Please look in to the matter and send me the maturity amount immediately.
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          D
          Dolly Deori
          May 30, 2020
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          Address: LIC, Guwahati
          Website: [email protected]

          Sr/madam,
          I (Dolly deori) have paid lic premium for policy no.[protected], dated 06.05.2020, rs.1805/- through www.Licindia.com, but i do not received any receipt till date and time. Rs.1805/- debited from my account on same time. Please do the needful.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            M
            Malhangowrish
            May 29, 2020
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            Address: LIC OF INDIA, HISAR - 1, OPPOSITE VISHWAS SCHOOL, URBAN ESTATE - 2, HISAR

            R/sir
            I gowreesh malhan has taken a lic policy (Komal jevan plan) on 28/07/2004, in which my father (Late mr. Anil malhan) was proposer as i was minor at that time. My father died in 2008 and according to policy terms if proposar dies then there is no need to pay further premium and policy matured on due date. On death of proposer i was eligible for premium waiver benefit and term rider benefit. Value of term rider benefit is rs. 20000 which was paid to me. But lic wrongly treated the payment of term rider benefit as death claim. Now the status of policy is being showed as death claim paid as per their records while the policy is to be continued even after the death of the proposer.

            Details of lic policy are as follows -
            Policy no. =[protected]
            Branch = 177 (Hisar - 1)
            Divison = rohtak

            I gowrish malhan would be eligible to receive following payments –
            On 28/07/2020 = rs. 20000
            On 28/07/2022 = rs. 20000
            On 28/07/2024 = rs. 30000
            On 28/07/2026 = rs. 30000
            On 28/07/2028 = bonus + maturity amount
            Original policy bond and all other documents are attached. Please do the needful as early as possible so that i can receive payments on time.

            With regards -
            Mukta malhan (Guardian of gowrish malhan)
            1124, housing board colony, sec. 15a, hisar
            [protected]
            +4 photos
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              G
              ganeshnatha
              from Chittur, Kerala
              May 29, 2020
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              Resolved

              Address: No. 56, Tamil Sangam Road, Near Bell Hotel, Simmakkal, Madurai Main, Madurai, Tamil Nadu 625001

              Death claim amount not provided lic don't invest lic. It take two months time for death claim and till now also not settled death claim. Surrender policy also missed my documents.

              Death claim amount not provided lic don't invest lic. It take two months time for death claim and till now also not settled death claim. Surrender policy also missed my documents at lic office.

              Death claim amount not provided lic don't invest lic. It take two months time for death claim and till now also not settled death claim. Surrender policy also missed my documents
              +1 photos
              May 29, 2020
              Complaint marked as Resolved 
              My complaint resolved
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                N
                nilesh5684
                from Mumbai, Maharashtra
                May 24, 2020
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                Interest rate not decrease automatically

                Website: www.lichousing.com

                Respected sir/mam,

                In lichfl, if interest rate increases then lichfl increases rate of interest automatically without informing to customers but when interest rate decrease it is not decreases automatically, for decreasing every time it apply 10000 + 1800 = 11800 charges. I already submitted lots of complaint against lichfl but still no action taken on it.

                Kindly look into the matter asap....
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                M
                Mrparwana
                May 23, 2020
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                [protected] मैं डबल प्रीमियम जमा हो गया लेकिन मेरे दोनों रसीद पर Next डेट सेम शो कर रहा 1 प्रीमियम वापस किया जाए

                Transaction Reference Number : HGA1P177F[protected]
                Payment Date :[protected]:40:46
                Receipt Amount : 1374.00

                BillDesk Support
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  V
                  VijayRanekar
                  May 23, 2020
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                  Address: Chandrapur

                  Dear Sir/madam,
                  I am Vijay Ranekar.
                  I was agent with Life Insurance Company.
                  Now from 2013 I am not doing the business nor to renew the licence.
                  My agency is already terminated but in IRDA site my PAN Number is showing LIC license in inforce status.
                  My pan card number is not remove from IRDA PORTAL.
                  So you are requested to remove my pan in IRDA PAN LOOK UP portal.
                  My agent’s CODE No. 04911975
                  Mobile No: [protected]
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    A
                    Aditya Prakash Goel
                    from Mumbai, Maharashtra
                    May 16, 2020
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                    Address: 6012 pocket B-8 Vasant Kunj New Delhi

                    I am having Jeevan Suraksha Endowment policy No[protected]. I have not received annual pension due on 1st April. Due to lockdown I am not able to visit your office.
                    Pl advise how I can submit life certificate. Please provide the format and email where it can be sent
                    Savita Goel
                    mobile [protected]
                    adityap.[protected]@gmail.com
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                      V
                      Vivek Sequeira
                      May 14, 2020
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                      Address: Mumbai
                      Website: ebiz.licindia.in/D2CPM/#Login

                      Hi team,

                      I am unable to login to customer portal from last 5 days as it shows the error "unable to connect to the network, please try again later."

                      I would want to apply for loan so visited the branch but they said i need to apply online. The customer service is pathetic and no one response.

                      I need this to be fixed asap if not arrange for manual processing of loan.

                      https://ebiz.licindia.in/D2CPM/#Login
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      May 14, 2020
                      Updated by Vivek Sequeira
                      Please see. Also, no email is received to verify and so after entering OTP it shows below error stating network issues

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                        R
                        Ramakrishnan_t
                        May 14, 2020
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                        Sir, i had paid the premium of a policy in https://ebiz.licindia.in/ this website through bill desk on 13/05/2020. The premium amount is rs 2545/- by the completion of the payment i had received a payment successful message but it is not updated in the website and the amount is debited from the bank and also i didn't receive the receipt of it. I had attached the image of payment successful message.

                        Kindly solve this problem as soon as possible.
                        +1 photos
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                          M
                          M Ananth Pai
                          May 13, 2020
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                          Address: INDIA

                          Have two different user id of lic with spouse policies under them. Online in these user id's one of the user id is not updating because of giving the remark already the same details have been updated in other user id. I want to delete one of the user id and want to add all my lic policies under single user id. Please tell me the procedure how to delete the second user id to enable me to club all the policies under one user id.
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            J
                            jagannath.sarkar
                            May 12, 2020
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                            My lic premium amount was deducted from my hdfc credit card smartpay service through billdesk on 8th may 2020. But still not updated at lici login account.
                            Got email from billdesk that, transection is successful.

                            The all details are mentioned below:

                            Biller name: lic
                            Policy number:[protected]
                            Premium amount: 10660

                            Due date: 17th may 2020
                            Bill amount (Rs ps): 10660.00
                            Pay amount (Rs ps): 10660.00
                            Pay date: 8th may 2020
                            Transaction id: txhc82822200
                            +1 photos
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            May 12, 2020
                            Updated by jagannath.sarkar
                            My registered mobile no is [protected]
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                              R
                              Rameshwari Devi Jat
                              May 8, 2020
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                              Address: VILL- DISSA, PO- BAGHAWAS, VIA- KISHANGARH RENWAL, TALU- KISHANGARH RENWAL

                              Sir kindly my Lic user id ( [protected]@gmail.com ya -[protected] ) ko delete ya log out Karne pls
                              My name- Rameshwari Devi Jat
                              My Lic policy number[protected]
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                                M
                                Manikanth Acharya
                                May 5, 2020
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                                Address: Mysore
                                Website: ebiz.licindia.in/D2CPM/#Login

                                I was paying my LIC Premium through using e service, at the end of the transaction i got a error message saying that 'transaction is failed try again' but money has been deducted from my back account and not being updated in LIC.

                                Policy no:[protected]
                                Transaction date : 05/05/2020
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                                  R
                                  Raju Poga
                                  May 5, 2020
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                                  Sir.LICHFL closed their site to submit application for moratorium. They didn't give any intimation to the barrowers. They are collecting 9.05 rate of interest from the existing customers. Remaining companies decreased rate of interest. But LICHFL yet not decreased. Sir.please look into this issue. How can we pay EMI in this critical situation.
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                                    A
                                    Aishwarya Vatsa
                                    May 5, 2020
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                                    Address: Behind Qtr No 44, C/o B.D. Lal, Damaria, Rajkumarpath, Alkapuri
                                    Website: licindia.in

                                    Dear Sir,
                                    My query is that, I am trying to pay premium online from past few months,
                                    and details are not showing. Kindly help to me pay premium online.
                                    My LIC Policy Number is[protected]Kumar Utkarsh Singh)

                                    I will be always grateful to you..

                                    Yours,
                                    Kumar Utkarsh Singh
                                    [protected]
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                                      T
                                      T JAYAKUMAR
                                      May 4, 2020
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                                      Address: LIC OF INDIA, OOTACAMUND BRANCH, LIC BUILDING, BANK ROAD, POST BOX NO. 11, OOTACAMUND 643001
                                      Website: ebiz.licindia.in/D2CPM/#DirectPay

                                      I payed my LIC Premium of RS. 766 on 04/05/2020 through ebiz.licindia.in/D2CPM/#DirectPay
                                      But I haven't received a payment receipt for this payment. Kindly look into the same and send me the receipt as soon as possible.
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