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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 52

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B
Bhuvana Vela
Apr 14, 2020
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Website: www.licindia.com

Lic policy number.[protected], taken loan paying interest at @10% paying half yearly. In banks, post offices deposit rate of interest reduced. Kindly arrange loan interest reduction for my lic policy loan.Lic is to pay me only 5.5% as future benifits, that is after 14 years, but lic is collecting loan interest as 10%. It is very high on my part. Kindly do arrangement in loan interest rate to be redued rate of interest. So it will be beneficial tome as well other policy holders also. It is very important to reduce the policy loan interest.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    Ankush Karemore
    Apr 13, 2020
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    Address: Railway Station Road, At+Post:- Sales, Tal- Muda, Dist-Nagpur

    Aaj maine meri policy no.[protected] का सालाना 5003/- rs. का भूगतान किया परंतु मुझे स्लिप नहीं मिला, और अभि भी देय दिखा रहा है? लेकीन क्यू? कृपया निवारण करे,
    Payment ID:- SHD[protected]
    Merchant Transaction No.:-1457760
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      Address: Mumbai India

      On retirement from Voltas Limited, I purchased an annuity from LIC for monthly pension payment. The amount is directly credited to my bank account on 1st of every month. However for April 2020 the amount has not yet been credited till 10th causing accentuated hardship for a senior citizen in current environment...
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      Narendra@12345
      Apr 1, 2020
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      Address: New delhi munirka

      I am Narendra Kumar Agrawal i am applying applications for home loans though Lic person Rajeev kumar Vyas. This person miss guaid me about home loan and earn 1025 lic check, and process fee 9000, 2 months is complete but my home loan not process, i have a check no. And 9000 transfer phone pay received. Please resolve my problem and refund my money and strik action rajeev kumar.

      My mob no [protected]
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        R
        Ravina Karluke
        Mar 31, 2020
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        Address: Dindoshi, Goregaon, Mumbai City, Maharashtra, 400065

        Dear sir/ madam,
        My name is ravina santosh karluke
        My agent code is 0189889a, license no: [protected]. My code is not activated and already terminated. The number of times i’ve sent a mail to the irda complaint site and the branch also regarding the removal of pan from the irda portal. It’s been a month or more i’m still struggling to get a proper response to my mail. I’m working with another insurance company, where this pan card issue is creating a problem and my hr is not giving me more time. So, i humble request to you kindly remove my pan number from the lic portal.
        My agent code terminates as on 01/09/2015.

        Pan no: cripk2567h
        Contact no: [protected]
        Mail: raveena. [protected]@gmail.com

        Please find noc letter for the issue from the branch
        +1 photos
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        I am existing customer of lichfl. I currently having 2 loan in lichfl. When If RBI increasing Repo rate then lichfl also increasing the same within a month but when RBI decreasing Repo rate then lichfl can't decreasing the rate. After contacting them they force to pay extra money for decreasing the rate. Kindly look into the matter ASAP.

        removal of pan from irda portal - Comment #3670428 - Image #0
        removal of pan from irda portal - Comment #3670428 - Image #1
        Sir, I have paid lic premium for policy no[protected] dated - 31/03/2020, Rs. 15000/- through payment upi online at https://ebiz.licindia.in/D2CPM/#DirectPay, amount was debited from my account on same time. Pl do the needful. I have checked spam folders too, I did not received the receipt.
        I am not getting money for my Annuity No.: Y12036654 since Year 2019. Please let me know the status and reason for the same.

        Sincere Regards
        Mukul Varshney
        Sir, I (Sanjay khare) have paid lic premium for policy no[[protected]] dated 31/03/2020, rs. 36030/- through www.Licindia.com, but i do not recived any recipt till date and time. Rs 36030/- debited from my account on same time. Please do the needful .
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          pramod gandhi
          from Jaipur, Rajasthan
          Mar 30, 2020
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          Address: DurgakundDurgakund, Durgakund, Varanasi, Uttar Pradesh, 221005

          I wish to bring to your kind notice that inspite of clear instructions from home ministry that insurance companies will function for public my & customers like banks, city branch office-1 of lic of india, varanasi is continuously closed for its customers & general public. Only one day 31 march is left to deposit due lic premium for income tax purposes. I am concerned that i may not be able to deposit premium. Kindly investigate & instruct to open the branch immediately.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            S
            SGoyal9833
            Mar 28, 2020
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            Address: Mumbai City, Maharashtra

            The monthly premium started getting deducted every month... 3 months down the link i could see that lic hasn't dispatched the policy document nor even a single phone call, message or even an email to me. After paying for 3 months i was not even knowing my policy number.

            Practically there should be communication on
            1) submission of form,
            2) its acceptance,
            3) policy number / branch no / other details,
            4) the date of amt getting deducted,
            5) payment acknowledgement...

            However to my surprise there was nil communication from lic & finally after 3 months of payment i had to stop the bank for debiting the amt. Now, it's almost 6 months n still there is no communication even to know as to why i have stopped making payment.

            In today's customer centric n digital world... It is amazing to see how lic operates!!! Hats off for lic of india
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            The premium amount of(Rs 6482.21, including fine)for lic policy no[protected] was debited from bank account on 21.03.2020.Details of transaction is PRCR/[protected].The transaction failed was shown after the money was debited.Please do the necessary action in form of refund.
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              A
              Abhijit.Mandal
              Mar 20, 2020
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              Address: 743235

              I, sri abhijit mandal, policy no:[protected], bongaon branch am suffering from kidney disease since last 5-6 years. I am in urgent need for treatment again so i need to surrender my policy. I surrendered the policy on 4th march 2020 at bongaon branch but branch & divisional office is delaying the process. I urgently need to surrender the policy to continue treatment. Please take necessary action with priority.

              Abhijit mandal
              Abhijit. [protected]@gmail.com
              [protected]
              +1 photos
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                G
                Gesudi
                Mar 19, 2020
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                I had remitted every year rs. 5339.00 for a period of 10 years starting from 03/03/2010 till last instalment on 03/03/2019 and date of maturity being on 03/03/2020. To my surprise the maturity amount is going to be rs.24668.00. For a senior citizen like me for remitting in lici rs. 53339/- i get not even half of what they have extracted from me. I need justice

                Geetha surendra
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  J
                  Jay_prabhu
                  Mar 12, 2020
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                  Address: 614625

                  Dear sir,
                  Iam Prabhu, having a policy[protected] which has to be paid every month properly. Through I had sufficient balance in my account for the automatic remittance for this policy money was not deducted on time(07.03.2020).So I have paid it through Google pay on (11.03.2020) .But unfortunately the amount was deducted automatically from my account Again(12.03.2020).Herewith iam attaching the neccessary Bill's and account details for your kind persual So Kindly refund the amount deducted Looking forward to hear from you
                  Thanking you
                  Your's
                  Prabhu.P
                  +2 photos
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  Mujhe pension nahi lena h Mera bachi ka sadi h rakam ka jarurat h kindly pay. Payment ka option Biharsharif Nalanda lic office ko de diya h.
                  I paid the premium 5 months ago still not received any information by mail regarding the status.
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                    A
                    Abishek Eswaran
                    Mar 12, 2020
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                    Address: DOOR NO 16 6 13, KRISHNAN NAGAR BODI RENGANATHAPURAM, BODINAYAKANUR, Theni, Tamil Nadu, 625513
                    Website: consumer complaints.in

                    Sir
                    1. I have taken a home loan from lic hfl, theni, tamilnadu branch since 25 may 2016 (home loan account no[protected] from 8.35% interest. That time as per government norms, the interest rate was 8.35% fixed, also analysed with other norms including banks and other finance companies.
                    2. Last year dec 19, i had taken a summary of transaction history from saugor branch, i was socked because since 11 jun 2018 the int was deducted @ 11.45% thereafter upto 11 oct 2018 @ 11.85% and upto date @ 11.95%. I m confused, how is it possible to excess recovery against govt orders.
                    3. You are requested to examine and refund on my excess recovery int amount to my account please.
                    Regards.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    This is my Policy Number[protected]
                    In policy document, my date of Birth is wrongly mentioned. Please correct it in your records and my policy documents.After correction of my date of birth, please send the corrected documents.
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                      M
                      MAULI ADVERTISING
                      Mar 7, 2020
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                      Address: A/201, Yashwant Gaurav CHS Ltd, Apple One, Virar Link Road, Nalasopara West, Palghar 401203, Thane, Maharashtra, 401203

                      मी श्री पराग पायधूळ मोरे आणि माझी पत्नी श्रीमती सानिका पराग मोरे हे एलआयसी पॉलिसी धारक असून आमचा पॉलिसी नंबर ९९२१५२९४७ व ९९२१५२४२० असे असून पॉलिसी घेताना आमची फसवणूक झाली आहे. सदर दोन्ही पॉलिसी चा हफ्ता प्रति ३ महिन्याला २१६२३/- होता पण पहिला हफ्ता भरल्यानंतर आमची आर्थिक परिस्थिति खालावली तेव्हा मी आमच्या एलआईसी एजंट ललित मिलिंद पाटिल (कोड ०१५०७८८०/०००६२११) याना कळवले त्यांनी असे सांगितले की आता तुमचा भरलेला हफ्ता मिळणार नाही आणि ३ वर्षे सतत हफ्ता भरलात तर सगळी रक्कम परत मिळेल. म्हणून आमची परिस्थिति नसताना पण ३ वर्षे हफ्ता भरला तर आता कळते की २१६२३/- प्रति ३ महिन्यानुसार ३ वर्षांची जमा रक्कम २५९४७६/- न मिळता आम्हाला फ़क्त १६१०००/- मिळणार आहे म्हणजे ९८४७६/- चे आर्थिक नुकसान आम्ही भोगायचे आहे. मी याचा जाब एजंट ललित मिलिंद पाटिल याना विचारला असताना त्यांनी सांगितले की त्यांना वाटले आमची आर्थिक परिस्थिति सुधारेल म्हणून ते आमच्याशी खोटे बोलले सदरची सम्भाषणाची रेकॉर्डिंग माझ्याकडे आहे. मी एलआईसी मध्ये शाखा प्रबंधक, सीआरएम आणि झोनल ऑफिसर याना तक्रार करुन अक्षरशः कंटाळलो आहे म्हणून आता हा शेवटचा पर्याय, कृपया मला न्याय मिळवून द्यावा
                      +7 photos
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                        P
                        param pinkal
                        Mar 7, 2020
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                        Address: Swastik nagar Jogbani, Ward-07.distt-Araria, Bihar 854328, Araria, Bihar

                        Dear sir/mam
                        My name is param priya pinkal
                        My agent code is 03180543. My code is not active and all ready terminated. Bhagalpur lic divisional office is provided me cessation certificate by mm sir (Mr. Harihar naik) on 2018. But still 2 years going my pan is not remove from irdai portal. Number of times i was send mail to mm sir (Mr harihar naik) regarding do the process of removal of my pan from irdai portal but still not giving reply and till my pan is not remove from irdai portal. I am working in another insurance company. My hr is not giving me more time. So i requesting to you please remove my pan from irdai portal my pan - aropp2776m. & agent code[protected]. Otherwise i loose my job. Please do the needful.
                        Thanks & regard
                        Param priya pinkal
                        +1 photos
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        Dear sir/mam
                        My name is Vijay K B
                        My agent code is 10084D072. My code is not active and all ready terminated. Mysore lic divisional office is provided me NOC. But still my pan is not remove from irdai portal. Please do the process of removal of my pan from irdai portal but still not giving reply and till my pan is not remove from irdai portal. I am working in HDFC Bank. So i requesting to you please remove my pan from irdai portal my pan - CCWPB7579R & agent code[10084D072]. Please do the needful.
                        Thanks & regard
                        Vijay K B
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                          J
                          Jayasree mandal
                          Mar 1, 2020
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                          I am jayasree mandal my policy number is[protected] date of commencement of policy is 28/03/2004 the premium is rs. 3787 yearly.
                          The policy is like every after four years i will get rs. 10000.
                          I have got on 28/03/20009 rs. 10000 and on 23/03/2014 rs. 10000 and in 2019 i will also get rs. 10000 but they have not given the money then i have given a complain on 25/09/2019. Then on 09/10/2019 i have received rs.5793 instead of rs. 10000. Why the money has deducted? In every year i have paid the premium timely.in 2019 also i have paid the premium on 19/03/2019 and the premium amount is rs. 3787.
                          The money which was deducted illegally rs. 4207 please give me back the money immediately on my registered bank account. Refund me the money as early as possible.
                          Mobile number :- [protected]
                          Email :- [protected]@gmail.com
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          I (Vikash Agarwal) have been paid premium as on dt 28.02.2020 pf rs 4008.20 through UPI from LIC portal.
                          my policy no[protected]
                          my bank account debit the amount but the premium stands due.
                          Please help
                          My lic policy no[protected]
                          I am pay for primium 10174/-Date.02/03/2020 for bank acount (UPI) but my credit card debited automatically primium 10174 /- Dated.11/03/2020. So i pay double payment for lic primum .pls return my primium amount debit for my credit card

                          lic illegally deducted money from my survival benefit - Comment #3662741 - Image #0
                          lic illegally deducted money from my survival benefit - Comment #3662741 - Image #1
                          lic illegally deducted money from my survival benefit - Comment #3662741 - Image #2
                          Pravinjagtap@96's reply, Mar 19, 2020
                          Not r, refund my credit card debited amount plz take action
                          I can not pay my emi through lichfl online mechanism
                          RAGHU RAJ MEENA's reply, Mar 8, 2020
                          My EMI cannot paying through lichfl application or through online mechanism
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                            prasantakumarpatro1971
                            Feb 27, 2020
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                            Address: paradeep, Jagatsinghpur, Odisha

                            I, prasanta kumar patro paid on line lic premium on dtd. 25.02.2020 of my policy no.[protected] through payment id-riob[protected]of rs. 6182.24. The above amount deducted from my bank account indian overseas bank merchant transaction number. 27580028 dtd. 25.02.2020.
                            But i have not received premium receipt for the same and mentioned that transaction failed. So, i want refund.
                            Mail. [protected]@gmail.com, mob.[protected]
                            +3 photos
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              S
                              Sumesh kavil
                              Feb 25, 2020
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                              Resolved

                              Sir,
                              I paid my lic premium amount 14.268rs on 18th feb 2020. The last due date of the premium was 21st feb 2020. I used icici internet banking to pay this amount. My lic premium number is[protected], lic jeevan labh (836) i have not get the premium receipt till this time. Plese help me. I am working in italy. My mobile number [protected]. Email id [protected]@yahoo.com..
                              Thanks you
                              +1 photos
                              Feb 27, 2020
                              Complaint marked as Resolved 
                              Resolved
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              DUE LIST OF MARCH.my code is 0225199v
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                                G
                                Gunjandas
                                Feb 22, 2020
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                                Address: Lic of India and embrace management, 110096

                                Hello sir,

                                I have paid 57000 for lic policy but i haven't received lic policy paper yet. I received a payment receipt instant and was promised to receive policy details within 15-20 days but it's been over 9 months and still pending.

                                I received a call from embrace management and they invited me to visit their office and they confirmed that they are the service provider and they would provide lic bond papers in next 15 days in the month of november but still pending.

                                They asked me to write letter and signed and they kept the paper with them. Please find the attached lic receipt with letter.

                                Please help me to get my money refund or issue lic policy.

                                Regards,

                                Gunjan das
                                +2 photos
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                All documents has been submitted on 17.07.2019 in the LIC office and got the acknowledgement for the above policy nos.but till dt not recd maturity amt.

                                policy paper yet not received - Comment #3656183 - Image #0
                                Pratibhajoshi's reply, Feb 26, 2020
                                My complent not solved ...my contact no.9503026277
                                Hello sir
                                My name is sumesh.I paid my last policy amount of Rs 14, 268 on 18th feb 2020 through icici internet banking.my policy number[protected] lic jeevan labh.it due on 21st feb 2020.Sir I have not recieve the paid receipt.Sir please check and send the receipt on my email adress
                                [protected]@yahoo.com
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                                  yoga0701
                                  Feb 21, 2020
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                                  From
                                  R. Anitha,
                                  Aparana parades 7,
                                  Bharathiyar 4th street,
                                  Ss colony,
                                  Madurai-16

                                  Respected sir,
                                  Hearwith, i bring to your kind notice that, i have 4 policy at lic/madurai under salary saving scheme. Due to immediate financial need, i have decided to surrender my saral policy. Policy no[protected]. I have started this policy on 2009, monthly premium rs 1000.
                                  An employee at lic office madurai code no-748, delt with me. On05.02.2020. I enquired about surrender value. He explained about that &informed that this process will be completed within 2-5 days. So i went on 07.02.2020 with all necessary things even with revinue stamp. After surrendering, he told that this process will be over within 2 weeks. He is not genuine with his words. Anyway i left. No explanations about anyprocess (Or) any letter were not given to me. I was waiting patiently till 20.02.2020. On 21.02.2020, at 3.00pm. I went to that same employee to know about my policy status. No steps were taken & he was telling that 2 more weeks will be taken to process it. I am so disappointed with his speech. I met branch chief manager. To him, the dealing person told that he was waiting for february salary recovery on march, after that only he will process. Previously, during surrender, he told to wait only for 2 weeks (14days), but now he is telling all unnecessary reasons. Lic services to customer became. Very poor. Lic is not for customet only for their employees and agents. I have 4 policies at lic. Now i thought of surrending all those policies. Because of their employees negligence & poor services. My contact no [protected], [protected]. Please send policy closed copy. Please do the needful as early.
                                  Thank you sir.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  Pension option differs from opted for "j"option and Policy received for "I"option.please correct the pension option "j".

                                  surrender my jeevan saral - Comment #3656190 - Image #0
                                  Pratibhajoshi's reply, Feb 26, 2020
                                  Mobile no.9503026277
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                                    Blessojosan
                                    Feb 20, 2020
                                    Resolved
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                                    Resolved

                                    Address: 22/A Eastaff Street, Nagercoil, 629001

                                    Dear sir,
                                    I was paying my dues lic order number 27203532 for the month of march 2020, & twice the amount is debited from bank.

                                    Could you please check and refund back the double paid amount on inr 2, 002.

                                    Name: blesso josan
                                    Policy # :[protected]
                                    Collecting branch: eps1
                                    Servicing branch: lic of india br 1 krishnancoil, thiruvananthapuram road. Nagercoil 629001
                                    Feb 20, 2020
                                    Complaint marked as Resolved 
                                    I have sent email
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    Sir, above policies maturity papers submitted to LIC office, 96D Branch on 17.7.2019, but maturity amt.not received till date.pol.no.[protected] and[protected].please pay maturity amount with interest.
                                    K.M.GOLESAR, NASHIK

                                    payment id: riob8542470784/ double payment of lic premium - Comment #3654113 - Image #0
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                                      suraj@101
                                      Feb 18, 2020
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                                      Address: Kolkata, West Bengal, 700050

                                      As per the assured benefits mentioned by the respective agent, i got interested hence registered for this above-mentioned policy for which i have been paying premiums since 7th august 2017.
                                      On 26th october 2019 for the policy no :[protected] suddenly i was down with high fever with symptoms suspected to be dengue and on 27th october 2019, i had to be admitted to hospital as fever was not going down even after taking medications prescribed by the doctor. I was in the hospital for five days starting from midnight 28th october 2019 to the evening of 31st october 2019. During the initial three days, the doctors were suspecting it to be dengue which after proper reports turned out to be negative and it was a kind of viral fever as concluded by the doctors.
                                      Now talking about the discharge summary the amount was rs.95845 from which i got the mediclaim amount of rs.64000 from heritage health insurance. I have not included the tests that were done in my home from a polyclinic which cost me rs.4540.
                                      As per the agent description of the above-mentioned policy, he stated that every cost will be covered from medical expenses to lab test charges to hospitalization charges which as per my calculations stands out to be rs.100385 (Rs. 95845 + rs. 4540).
                                      As per the standard procedure, the agent asked me to submit photocopies of the reports from the hospital with the discharge summary to get the amount of rs.100385 but whereas i received an amount of rs.4400 through neft on 17th december 2019. And two days later i received a mail where it was mentioned the benefits under the policy are not directly related to the actual expenses incurred by me now whereas mediclaim gave acceptance of the claim. As it is mentioned it is not directly related so why have you given me the amount of rs.4400, is it called the begging amount???
                                      Now, where and how am i supposed to know that this disease is not covered in the policy the agent was supposed to inform us beforehand so that we would not have opted for this policy and most importantly i did not give an invitation to the disease to ail me so that i could claim the policy
                                      I had sent a mail to the grievance cell in lic website to the executive director got no response from there.
                                      Now writing my complaint here.
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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