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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 51

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Y
Yash Bichu
May 2, 2020
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Address: Mumbai

Dear sir/madam,

My name is yashovardhan milind bichu and i writing to your regarding my hard earned money which i have lost as i was unable to afford the premium of the policies which i had started few years back with lic. The details of my policies are mentioned below for your reference, currently i have more than 1 lac rupees which i have invested in lic in different policies and now i am unable to find any way to get the money back.

When i started the policies i was able to afford the premium and so i started investing, after that in 2017 i relocated to pune and since then i need all my income for my expenses and therefore i am not in a position to afford the high premiums of the policy which i had taken. I checked online and also with multiple people in lic whether i can get back the money from lic but they all said that it is not possible and i have to pay the premiums for atleast 3 years to get 30% of the premiums back which i cannot afford right now.

My request to you is, as a customer centric organization please charge some penalty for surrendering the policy and please refund the balance amount to me. The amount is more than 1 lac rupees and i am not even able to trace the exact amount from the portal. It is unfair that you keep the entire sum with you in such situation.

The covid-19 situation will have a further impact on my earnings and i am therefore requesting you to help me in this regard. Please help to cancel the below policies and also to process the refund for the balance amount. I request you to look at this request emphatically and help with a solution accordingly.

I have sent an email to lic on 1st april but there is no acknowledgment or response from their side for the same.

Policy number policy name current status
[protected] the endowent assurance policy (Plan -14) reduced paid up
[protected] the endowent assurance policy (Plan -14) reduced paid up
[protected] the endowent assurance policy (Plan -14) reduced paid up
[protected] the endowent assurance policy (Plan -14) reduced paid up
[protected] the endowent assurance policy (Plan -14) reduced paid up
[protected] new jeevan anand (Plan - 815) lapsed without surrender value
[protected] new jeevan anand (Plan - 815) lapsed without surrender value
[protected] new money back plan - 20 years (Plan - 820) lapsed without surrender value
[protected] new money back plan - 20 years (Plan - 820) lapsed without surrender value
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    Sourav Dandapat
    May 2, 2020
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    Resolved

    Address: Nutandihi, Jhargram

    I paid my premium of policy no[protected] &[protected] Rs 2340.58 by UPi I payments through phone pay on dated 30th April 2020. Amount debited from my account and showing transaction successful but I don't received any receipt.Transaction copy is-HDF05CAF4FEC6664C9FB90FAC811BCD4EFE. Pls solve my problem.
    +1 photos
    May 4, 2020
    Complaint marked as Resolved 
    Till now no step have been taken by company
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      Parameswar Kishan
      May 1, 2020
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      I have lic policy no[protected].
      I have payment 14808.00 on date 31/3/2020 through debit card. But once again payment on 21/4/2020 auto pay 14808.00
      Please return 14808.
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        B
        bhargavi sarilla
        Apr 30, 2020
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        I tried updating profile from portal but it seems gender dropdown is disabled.
        Please sort out this issue.
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          A
          Arun M I
          Apr 30, 2020
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          I made premium renewal payment of Rs.3840/- on policy no.[protected]. The payment was successful. But I did not get the receipt and the portal is showing that there has been no transaction as on 30.04.2020. Kindly attend to it.
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            C
            chaton
            Apr 29, 2020
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            Address: India, west Bengal, siliguri

            Find attachment below regarding not getting premium receipt.
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              C
              chaton
              Apr 29, 2020
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              Address: India, west Bengal, siliguri

              Lic of india
              lolicy number:[protected]

              name:- sumitra kundu

              submit a successful payment screenshot photo regarding above policyholders on 27/04/20.

              Till date not getting the premium receipt from lici
              +1 photos
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                Abhijit.Mandal
                Apr 28, 2020
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                Sir,

                This is is reference to the complaint made on 20th march 2020. I, sri abhijit mandal, policy no:[protected], bongaon branch am suffering from kidney disease since last 5-6 years.

                I am in urgent need of money for treatment again so i needed to surrender my policy. I surrendered the policy on 4th march 2020 at bongaon branch but branch & divisional office is delaying the process.

                I urgently need to surrender the policy to continue treatment. I am in critical need of money and due to lockdown, my financial situation is very unstable. I desperately need money to continue my treatment. I hope you will take necessary action with priority.

                Thanking you,
                Abhijit mandal
                [protected]
                +1 photos
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                  9
                  9829839137
                  Apr 28, 2020
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                  Address: Vi-Dissa Po-Baghawas Via-Renwal Dist-Jaipur (Raj) Pin Code - 303603
                  Website: http/licindia.in

                  Sir my wife ki Lic user id ya Lic account ([protected]@gmail.com ya [protected]) ko delete ya deregister Karne ki kripa kare my wife's name - Rameshwari Devi Jat Hai my wife's lic policy number[protected] Hai
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                    B
                    Bugatha Lavanya
                    Apr 28, 2020
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                    I have paid the renewal premium on[protected]...but could not get the receipt..nor the payment is updated.. kindly do needful
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                      9
                      9829839137
                      Apr 28, 2020
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                      Address: VILL- DISSA, PO- BAGHAWAS, VIA- KISHANGARH RENWAL, TALU- KISHANGARH RENWAL
                      Website: [email protected]

                      Please Rameshwari Devi Jat ki Lic user id ( [protected]@gmail.com ya-[protected] ) ko delete ya deregister Karne ki kripa kare. Rameshwari Devi Jat ki Lic policy number[protected] Hai.
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                        M
                        MIHIR GANGAR
                        from Mumbai, Maharashtra
                        Apr 27, 2020
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                        Address: C-64, LGF NIZAMUDDIN EAST NEW DELHI South Delhi DL 110013

                        Our lic policy had matured on october 2 019 and a person named mr. Amit kumar (Claimed he works in lic accounts dept[protected], assisted by mr. Aniket saxena[protected] had contacted us saying there is a bonus on the matured lic and to avail that we need to purchase a policy from oxxy since the bonus disbursement could be done if the policy is bought. When i asked how isnt lic informing me about the same officially, they made an excuse that they were trying to help us out, when we purchased the first policy on 30th jan, 2020 of premium rs. 35, 400. He asked to mail him he emil received from oxxy, the bank statement, and payment reference number for proofs/

                        Post mailing him the proofs of of payment via email, he told that the bonus amount is more and thus we had to purchase one more policy on 20th feb, 2020 of premium rs. 58, 999

                        After buying the 2nd policy, mr. Amit kumar informed that the company has cleared the bonus but there is an issue with rbi and irdai and for that one more policy has to be purchased. Since i was having a doubt, i asked to send his id prooof of lic, he ignored by saying it is against the policy t&c. They also said that it had be done in the fy itself as the books will be closed and the pending bonus issues have to be resolved, and so the third policy was purchased 31st mar 2020 of premium rs. 35, 400.

                        Both of them are not reverting to the calls and emails. We were tricked into buying these policies and do not want to continue.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          kailasan57
                          Apr 23, 2020
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                          Please refer my annuity no 081q[protected]. I have not received my quarterly payment which is due on 16 april 2020. I have been receiving these payments four times a year namely 16 april, 16 july, 16 october and 16 january every year. But now on april 16, 2020 i have not received my payment.

                          Please make the payment through ecs immediately.

                          Please revert
                          Regards
                          Kailasan mobile no [protected]
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            sachinshukla
                            Apr 21, 2020
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                            Address: 81a/24d/1, New beniganj, Allahabad
                            Website: LIFE INSURANCE COMPANY LIMITED

                            Sir my insurance policy no.[protected] and i was paying my policy premium online through upi but the policy premium bill / receipt is not generated and money is also deducted from my sbi account no.[protected] and lic premium no. holding the name of sima shukla on account list.
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                              S
                              sujata sinha
                              from Guwahati, Assam
                              Apr 21, 2020
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                              Address: LIC, Katihar

                              Payment of premium through Debit card not being done. OTP getting but afterwards pbe 10002 appears.
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                                tezz007
                                Apr 21, 2020
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                                I paid a premium of Rs 325 of premium number[protected] on date 21/04/20.
                                amount is deducted from my account but premium payment status is still showing it as dues.
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                                  R
                                  Rahangdale Vijay Kumar
                                  Apr 20, 2020
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                                  I have paid online payment of rs 9351/- through net banking od state bank of india. But, i couldn't get the bonus from your side.

                                  Date of payment - 12 apr 2020
                                  Primium amount - 9351/-
                                  Policy no[protected]
                                  Please kindly check and the status of my lic bonus at my e-mail or phone no.
                                  E-mail - rahul. [protected]@gmail.com
                                  Phone no - [protected]

                                  Warm regards
                                  Rahangdale vijay kumar
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    R
                                    Ram Naresh Rai
                                    Apr 16, 2020
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                                    Address: Naharkatia branch

                                    I have not received money receipt which I had paid online of rs 809
                                    Apr 16, 2020
                                    Updated by Ram Naresh Rai
                                    I have not received money receipt which I had paid on 13/04/2020 loan payment Rs 809 Policy no[protected]
                                    Apr 16, 2020
                                    Updated by Ram Naresh Rai
                                    online through licpaydirect
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                                      S
                                      Sanjay Lagad
                                      Apr 16, 2020
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                                      Address: Ahmednagar

                                      Today I am trying to pay online premium of policy No.[protected] whose payment ID ' SHMP[protected]' but transaction failed.
                                      So how to make payment online.
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                                        arg rao
                                        Apr 15, 2020
                                        Apr 7, 2023
                                        This thread was updated on Apr 7, 2023
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                                        lic of india p&gs dept vile parle mumbai non receipt of annuity pension for nov 2019 annuity no. y11018229

                                        Address: Life Insurance corporation of India, P&GS department (Vile Parle unit), II floor, New India Bldg, S.V Road, Santacruz West, Mumbai 400 054.

                                        LIC Of India P&GS Dept Vile Parle Mumbai

                                        Dear Sir,
                                        My annuity is pending since nov 2019. No response to my several emails and also a mail forwarded to you for action from Customerzone Mumbai on this issue.
                                        Request to immediately arrange to pay my annuity .

                                        Best regards
                                        ADAPA Rama Govinda Rao
                                        Tel: [protected]
                                        Email: [protected]@yahoo.com

                                        My current address:
                                        C/O...
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