Submit a Complaint
Claimed

Life Insurance Corporation of India [LIC] Complaints & Reviews

www.licindia.in
1.8
Updated: May 24, 2026
Complaints 6287
Resolved
2223
Unresolved
4064
So far, so good. Life Insurance Corporation of India [LIC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Life Insurance Corporation of India [LIC] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Life Insurance Corporation of India [LIC]

Having problems with Life Insurance Corporation of India [LIC]?

File a complaint and get it resolved by Life Insurance Corporation of India [LIC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Insurance
Life Insurance Corporation of India [LIC]
Rank #1-20

Life Insurance Corporation of India [LIC] reviews & complaints page 47

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rohan Vairagade
Aug 18, 2020
Report
Copy

Address: 61, BHAWANI NAGAR, NR BHAWANI MANDIR, OPP. SHANI

I Rohan Vairagade purchased policy no[protected] in march 2020,
i paid first two months premium by cheque and signed NACH form for further premium paymnets. in first week of june month i received message that my NACH is activated . But still my monthly premium is not deducting from my account and did not receive my policy documents...

I booked complaint on your customer care no.[protected], complaint no. [protected], they assured me the complaint will be sort out within five working days but the problem still as it is...
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    M senthil kumaran
    Aug 16, 2020
    Report
    Copy

    I have paid my premium through net banking on 16/8/2020.. Iam not received premium payment receipt, amount debited from my account...

    Policy no[protected].. Amount 22780
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      kausiksam90
      Aug 13, 2020
      Report
      Copy

      Address: NTPS North Colony Champawati path

      I do hereby declare that I have a policy with the no[protected] at Guwahati branch. I have not recieved the money back of the policy which had to came on 27.03.2008 till date. Now request you to look into the matter so that I can get my money back. I have attached herewith the necessary documents .
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      Aug 13, 2020
      Updated by kausiksam90       survival benefits due on 27.03.2020 is still not received till date.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        surajit0000
        Aug 11, 2020
        Report
        Copy

        I am a old consumer of lichfl since last 8 years. As indicated by lichfl the interest rate is being slashed by 6.9%. But i m being charged 9.5%
        . My loan account number[protected].15lakh, date of sanction 09.01.2014)
        Another
        [protected], date of sanction 21.05.2012)
        So kindly make changes accordingly in my emi and interest rate
        My mail id :[protected]@yahoo.co.in
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Albertlourd
          Aug 7, 2020
          Resolved
          Report
          Copy
          Resolved

          Address: Thiruvanamalai, Tamil Nadu

          I bought a 1cr pension policy 4 years before, the name of policy is jeevan akshay vi, i was not aware and no one told me that this policy can not be called off, i was nri when i bought the policy and i was not able read the policy term and condition mentioned in the bond as i was in abroad, please advice is there anyway i can get back my 1 cr. The policy no is[protected].
          Aug 7, 2020
          Complaint marked as Resolved 
          My mobile no is 7337606611 and my email ID is [email protected] Policy no is 737213356 I bought a 1cr pension policy on 21.9.2019, the name of policy is Jeevan Akshay VI, I was not aware and no one told me that this policy can not be called off, I was NRI when I bought the policy and I was not able read the policy term and condition mentioned in the bond as I was in abroad, They simply told me that the lock in period of the policy is 4 years and I can cancel the policy after 4 years, please advice is there anyway I can get back my 1 cr . Thanks
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sunderaraman240
            Aug 5, 2020
            Report
            Copy

            Address: NO.17 PILLAYIAR KOVIL STREET, AADHI NIVAS BUILDING BLOCK 4, GF 3 KEELKATTALAI
            Website: LIC

            Payment has been not completed properly but the amount has been debited from my account
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            View replies
            Plz call me for Help @ [protected] P Verma Delhi India
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              GK Grover
              Aug 4, 2020
              Report
              Copy

              Address: Dilshad Colony

              My policy no.[protected] had been matured in june'2020 and i had sent al the required forms and documents through e-mail at claims. [protected]@licindia in the month of july twice. But till date no response has been received so far. The landline telephone has not picked by the branch. So what can i do. Please suggest. I had sent my documents through e mail on the advise of your call centre.
              G k grover
              [protected]
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                baghamari
                Aug 4, 2020
                Report
                Copy

                I had sent so many mails to transfer my policy to nayagarh bracnh since 03/2020 but no action is taken yet.
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Muthu Selvam
                  from Chennai, Tamil Nadu
                  Aug 2, 2020
                  Report
                  Copy

                  Dear sirs,
                  I have availed a 30 L loan from LICHFL and that is the big mistake of my life; they never care for customer I noticed; they fleece you more than private loan sharks; still I was tempted when I recd a msg form LICHFL that I can reduce my interest rate from prevailing 9.5%, ; I logged in as they said, i was directed to my customer portal and then there was nothing, my typed msg was refused as "not valid'
                  In addition to being arrogant to customers, now they started ' fooling' customers. What is the logic - interest rates are increased without asking customer and for interest rate reduction, you have to 'rewrite' paying lot of money. Is there any Governance in India or is it a free for all
                  M.Selvam
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Pubali Goswami
                    Aug 1, 2020
                    Report
                    Copy

                    Address: 2 baje Shibpur 2nd bye lane shibpur Howrah 711102

                    My name is pubali roy and my husband's name is avijit roy residing at howrah. Due to some reason we want to surrender our three lives in from two different branches. Our agent charges rs 1000 for all and we agree with him. After surrendered our policies he claim rs 2500 more. I disagree then misbehave with me. Then we decide we will pay rs 2000. Now he call my husband for money. My husband told him after getting the money from policy we will pay. Then he and his wife harrass and misbehave with my husband. We have call record also. Please help
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      ANANTA PRASAD PATRA
                      Aug 1, 2020
                      Report
                      Copy

                      Address: BALASORE

                      Ananta prasad patra, ss policy no[protected], monthly premium-3017. Due to irresponsibility my policy is going to postpone. Every month my premium is deducted from my salary, but some are gaps. The officer doesn't listen and adjust the gaps. It is the second time reminder. Request, to solve the problem.
                      With regards.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Munisekhar Karanam
                        Jul 31, 2020
                        Report
                        Copy

                        Address: LICHFL, Hayes Road office, Bangalore

                        Ref housing loan a/c no[protected]
                        I have approached bangalore lic hfl division with payment of required fees to get lod, but they are saying that it can be provided after 30 days, where as same lic hfl in chennai is able to give same within 5 mnts.
                        I have required urgently this lod, as i will lose one month interest.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          RK Sinha
                          Jul 27, 2020
                          Report
                          Copy

                          Hello team,

                          I, rakesh sinha, resident of delhi taken a lic policy (Tech-term) and made an online payment by credit card dated 07/06/20 favoring lic.
                          All the documents has been submitted and medical and other formalities has been completed but still no pilcy number has been given to me. Still struggling for the update but no luck on toll free number as well as other numbers and mail id.
                          I dont understand the reason why it is taking so longer?? Even the branch office staff is not responding to the situation at their best.
                          Please check and do let me know the procedure to get the policy number or any update for the same.

                          Regards,
                          Rakesh sinha
                          Proposal no.4011
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          View replies
                          Plz call me for Help @ [protected] P Verma Delhi India
                          Reply
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            Guddu Sinha
                            Jul 27, 2020
                            Report
                            Copy

                            Hi,

                            Today i am payment advance premium payment for this lic policy number[protected] and amount 691 but unfortunately my account debited two times. Double payment of lic premium number[protected]. Please look into the matter and refund my money as soon as possible.

                            Subrata sinha
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              ahsan.mumbai0786
                              Jul 27, 2020
                              Report
                              Copy

                              Address: LIC BRANCH 913,914 kadi bhadar,, Dr Dadabhai Naoroji Rd, Mumbai, Maharashtra
                              Website: www.licindia.in

                              I hold lic policy bearing policy no[protected] in fort branch 913, mumbai. I had kept my policy with an a person whom i trusted and he assigned my policy on his name without my consent with the help of a corrupt officer in lic on basis of a forged signature on assignment form. The forged signature is not at all matching with my original signature on my pan card and passport. I have already given a written letter to the branch objecting not to make any payment to the fraud and i also submitted written letter in commissioner of police and dcp office in mumbai. I am not getting positive result of my appeal. Kindly help
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Smita Bal
                                Jul 25, 2020
                                Report
                                Copy

                                I wanted to take printouts of the earlier premium paid for my itr.
                                But, was not able to log in as i have forgotten password. When tried to set a new password i was directed to contact portal support.
                                Can you help me getting my login name and password?
                                My
                                Name : smita bal
                                Email id : [protected]@gmail.com
                                Mob no : [protected]
                                Policy no :[protected]
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  martin.tellis
                                  Jul 24, 2020
                                  Report
                                  Copy

                                  I have 3 policies with lic, out of which there was a auto debit for 1 premium (Policy #[protected] on 15/06/20 and the other 2 were not been debited. On 21/06/20 i then got the option to pay online hence made payments accordingly for the 2 policies[protected] &[protected] which were not debited. Now on 15/07/20 there was auto debit for 3 policies for the month of july. Also on 21st and 22nd there were again debits from my account for the amount of rs. 32, rs. 138.49, rs. 451.51 and rs. 48.40 for policies[protected] and[protected]. These were the debits for june 2020 which i already made payment on 21/06/20.
                                  Kindly assist how do i proceed in getting the double debit amount credited back to me
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  View replies
                                  I haven't received any reply on my complaint about account been debited twice as mentioned in my complaint above. Kindly reply at the earliest.
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sarma60
                                    Jul 24, 2020
                                    Report
                                    Copy

                                    Address: S P&GS division Secretriate Road hyderabad

                                    I have on compliant on17th july'20.
                                    Less claim settledo. Gslis.
                                    Claim submitted from central bank of india regional office koti hyderabad
                                    Till today diffrence amt not paid.
                                    Vsr sarma
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    View replies
                                    My complaint dated 17th july20.
                                    No resolved or not made any reply

                                    Immediate attention is required
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      T
                                      Tukaram Pore
                                      Jul 23, 2020
                                      Report
                                      Copy

                                      There is twice payment for same policy no. First i have paid on 3 july 2020 and again on 22 july 2020, so the requested that one premium get back to my sb account sbi [protected]
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Suresh G R
                                        Jul 23, 2020
                                        Report
                                        Copy

                                        My father was working with standard chartered bank. Post his retirement, he use to get pension which was subsequently transferred by standard chartered bank to life insurance corporation of india.
                                        With reference to the above mentioned annuities, have sent two emails to the following email ids during feb and april 2020. Till now, i have not received any revert or even know whether my email is reached concerned team of not.

                                        Pgs. [protected]@licindia.com and [protected]@licindia.com

                                        I lost my father and want to know, the validity of this nomination from his pension perspective.
                                        Can you please let us know what type of pension he had received all these years from the above 3 annuity reference number perspective.
                                        Is there any amount commuted by him towards his pension, which can be due to the survivor or the nominee.
                                        What are the procedures to be followed by us.
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                        View replies
                                        Plz call me for Help @ [protected] P Verma Delhi India
                                        Reply
                                        Not able to see any response for my query on your site. I have not received any email from LIC of India till date on this query. Your site is also not user friendly to access and navigate
                                        Reply
                                        Please let us know, what type of other information's you required from our end to check and revert for my query. Post confirmation from your end will share all related documents.
                                        Reply
                                        Helpful
                                        Found this helpful?
                                        3 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Birla Sun Life
                                          3
                                          (553)
                                          Family Health Plan [FHPL]
                                          1
                                          (115)
                                          CoverFox
                                          1
                                          (65)