Claimed

Life Insurance Corporation of India [LIC] Complaints & Reviews

www.licindia.in

1.8

Updated: May 24, 2026

Complaints 6287

Resolved

2223

Unresolved

4064

So far, so good. Life Insurance Corporation of India [LIC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Life Insurance Corporation of India [LIC] will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Life Insurance Corporation of India [LIC]

Having problems with Life Insurance Corporation of India [LIC]?

File a complaint and get it resolved by Life Insurance Corporation of India [LIC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Life Insurance Corporation of India [LIC]

Life Insurance Corporation of India [LIC] reviews & complaints page 61

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Lucknow to Sultanpur Road Jagdishpur ,Amthi, Amethi, Uttar Pradesh

Sir my lic agent portal empowerment was not opening from last 5 daya above... I am facing great risk... I am unable to answer my policy holders about their policy due date and amount... When i open my my lic agent portal id it was showing error an error has occurred:

Failed to compile jsp /login/disabledmerchant. Jsp
Disabledmerchant. Jsp:18:13: this tag is not recognized.

^ — ^
Disabledmerchant. Jsp:18:13: this tag is not recognized.

^ — ^
So sir plz help me and rectify my problem... My agent code is 0130322c and my portal id is a0130322c
Branch jagdishpur 22c
... Thanking you sir

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Sir, i have paid lic premium for policy no.[protected] dated 11/08/2019, rs. 13966.00/- through payment id scb0a415446fd39430d961c0e80bbb81d8c online at www.Licindia.com, but i did not received any receipt till now. Rs 13966.00/- debited from my account on same day and time. Please do the needful to provide me the premium receipt.
Email id: [protected]@gmail.com

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: DOON PALM CITY, PATHRIBAG, Dehradun, Uttarakhand, 248001

Sushilchandra kala
Ref. P&gs/annuity/ville parle/ os0033354

My annuity no.: os0033354

Subject: not receiving the annual payment of group insurance, pension scheme.

Sir,
We have not been receiving the annual payment for the mentioned scheme since 2007.
Please clear the due payment as early as possible.

The address has been changed from:
98/3 dharampur, opposite sbi training center,
Dehradun
To
Villa no. 109,
Dun palm city, pathriagh,
Dehradun,
248001.

Email: [protected]@yahoo.com
Contact no: [protected]

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am an agent of lic of india and my working branch is cbo-20, c r avenue, kolkata. I have a agents portal valid id and password but i am unable to operate my portal login. This is complete some system error of lic. I made all efforts from my side i requested you to please help me for the same as earliest possible. I am also attaching the screenshot of the problem and error shown.

Thanking you.,
Kaushikanjan ghosh
[agency code[protected]]

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Adoni, LIC , 568301, Andhrapradesh

I byrapu siva kumar sent my original policy no[protected] and filled in prescribed form on 12.06.2019 by postal registered post, to sr manager, lic, adoni branch, andhrapradesh for entire cancellation of policy and for crediting the amount to my account. I also enclosed mu bank account details.,

I request to send the status to my gmail id
[protected]@gmail.com

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir,

Tried paying lic insurance premium online with my international credit card but at the end it comes up with the invalid transaction error.

I did paid in the past with the same card and it was went trough so i dont understand why it is getting rejected this time.

Please let me know is there any trchnical difficuties with the transactions.

I am using 28 degrees master card and i tried pay online from australia to my lic of india premium

Regards
Anil

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: GANDHI NAGER, 71M

Adaiyar gandhi nagar branch staffs didn't give proper response your team, they said no power not working generator, i came 2 days your branch still not solved. Man power also problem, noboday stand there seat, not response to my phone call. Please solve my all problem, without solve my problem i cont continue your lic policy. This problem affected not only me total public affected ur service, please rectify this complaints.

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Aug 14, 2019

Updated by Rockers Ragu Adaiyar Gandhi nagar branch staffs didn't give proper response your team, they said no power not working generator, i came 2 days your branch still not solved. man power also problem, nobody stand there seat, not response to my phone call. please solve my all problem, without solve my problem i cont continue your LIC Policy. this problem affected not only me total public affected Ur service, please rectify this complaints

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400072

Hi...since last two days I am trying to pay LIC renewal amount through LIC pay direct app however unable to do so.

Showing error- check internet connection even though using 4G Airtel network .
Other sites are accessible too with this internet connection..tried multiple times but no resolution

Policy number[protected]

Tomorrow is Due date. Please treat this urgent.

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: kimavati complex kim, 394110

Sir, I (Ajaykumar vasava) have paid lic premium for policy no[[protected]] dated 08/08/2019, of rs. 982/- through www.Licindia.com, by pay direct without login. but i do not received any receipt and payed conformation massage to my register mobile no till date and time. Rs 982/- debited from my account on same time. and this policy showings unpaid till date Pl do the needful.

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: COgnizant Technology, MIDC, Pune, Pune, Maharashtra, 411057

Hi team,

I have raised gsd in cognizant portal too from long time to enroll my below policies for tax benefits, but no response. I have to enroll my all below policies in my investment, mypay portal. Please do the needful and contact me [protected]@gmail.com for more details.

[protected] – yearly – jan - 3004 rs
2) manjusha swapnil ingle –[protected] half yearly – oct & feb - premium – 3171rs
3) lic[protected]

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

View replies

M

MOHAMMAD ALAHDDIN MANSOORI

from Mumbai, Maharashtra

Aug 16, 2019

Sir, I (M A Mansoori) have paid Lic Premium for policy no[protected] of RS. 12847 and another policy no[protected] of RS. 12258.76 (total RS 25105.76) on 10/08/19 at 18:16:12. but I haven't received any Lic Premium Payment Receipt

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Sir, I have paid LIC premium for policy no.[protected] dated 07/08/2019, Rs. 2244.00/- through payment ID SCBe186b2bb6fd34c249151d0cdce7e70d3 online at www.Licindia.com, but I did not received any receipt till now. Rs 2244.00/- debited from my account on same day and time. Please do the needful to provide me the premium receipt.
Email ID: [protected]@gmail.com

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

View replies

B

[email protected]

from Mumbai, Maharashtra

Aug 12, 2019

On 05/08/2019 I am Lic Premium payment online using Phone pay UPI, but Received Certificate not issued me.why?Please help me.

[email protected]'s reply, Aug 8, 2019

2 days passed no response why.please resulved my problme and help me please.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 411041

Hi lic,

I am getting calls from lic of india for promotional work, this happens almost daily and very annoying i am getting 10 calls on daily basis. A automated lady talks "namaskar ye call lic of india ki taraf se hai... And so on."

Can you please remove my number from your database/list?

Let me know if i need to contact lic by any other means?

Regards,
Abhishek Katti

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

View replies

S

soumen20104

from Mumbai, Maharashtra

Aug 12, 2019

I, (soumen chandra) have paid â‚¹336.00 for lic premium of policy number[protected] through licindia.com on 09/08/2019 but yet not received receipt. my payment id is SCB34ea374fe8e5423cb04cdf35bb91e2d1 please do the needful.

S

Shatodru

from Mumbai, Maharashtra

Aug 14, 2019

Sir, I Bappaditya Shaw have paid LIC premium for policy no[protected] dated 12/08/2019, RS. 3726/- through online but I do not received any receipt.please do the needful.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Hi,

This is in regards to my lic india online portal account. My profile has been wrongly updated as gender male in the new lic portal.
It was correctly updated in the old lic portal.
I am unable to edit the gender in the online portal and i cannot create a new profile with the same mobile number or email address. I am unable to add my other lic policies to my profile due to this reason.

I have raised several grievances and complaints before this to get this issue sorted but each time my grievance complaints have been closed without a resolution.
Complaint no
[protected], [protected]

This is extremely frustrating! I would appreciate if this can be forwarded to the right authorities.

Regards,
Madhubanti

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

View replies

S

Shailesh Darbar

from Rajkot, Gujarat

Aug 12, 2019

I have not received my full maturity amount from LIC of India my maturity amount less than premium paid for 10 year LIC cheat to me, I want my fully maturity amount with bonus and other benefit, kindly request you take necessary action required.

S

sssnrvp

from Rampura, Punjab

Aug 14, 2019

I gave 2 installments 3312 rs
To my agent
But he is not paid my 2 installments to lic

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: fci d.o. hisaar, Hisar, Haryana, 125001

This is to bring to your notice that today morning while paying premium (Online) for my lic policy my police no.[protected] inst. Rs.1670, 2.[protected] rs.[protected] rs.1836 doble payment date 08.072019.
Date 08.07.2019 qsbi[protected]gagnuuxk4 rs.5671.08 double payment
Through electronic payment gateway (Through billdesk), the premium amount of rupees 5671 was deducted from my bank account but the transaction showed failed at lic website. The bank authorities replied that the problem is with the billdesk (Payment gateway).

Please look into the matter and reply at the earliest.

Thanks ®ards,
Surendra singh

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Aug 06, 2019

Updated by surendra surendar nothing

View replies

B

[email protected]

from Mumbai, Maharashtra

Aug 8, 2019

Online Premium payment successfully but received not found why?

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: LIC, 12g branch, Nehru Place, Delhi, New Delhi, Delhi, 110006

Hi,

Hope you are keeping well!

I would like to bring to your kind notice that i surrendered one of my lic policy on 15th july 2019 in 12g/nehru place branch. I was assured to receive the money in 1 week however 3 weeks have passed now and nothing has been paid to me yet.

I am in dire need of money since i do not have job for 5 months and it is really hard for me to run my family without the job. This situation compelled me to surrender my policy.

I would request you help expedite the payment as soon as possible as i also need to return the money i borrowed from different people.

I also wrote to branch manager but he replied saying he is not the concerned person.

Please find attached the receiving slip of my surrendered policy.

Please call me for quick communication if required.

I will be highly obliged to you.

Regards,
Manoj mal

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

View replies

A

anjuknair1986

from Mumbai, Maharashtra

Aug 5, 2019

I lic policy no.[protected], have paid the premium amount Rs.13, 786, dated 17/5/2019 through net banking. but i havent received the payment receipt yet.
please do the needful

B

[email protected]

from Mumbai, Maharashtra

Aug 8, 2019

Online Premium payment successfull but Received copy not issued and policy status not update

P

Phani Kumar Pamarthy

from Hyderabad, Telangana

Aug 9, 2019

I have paid LIC premium online, amount is got deducted and at the end transaction got failed. ICICI transaction details are as below;
Transaction ID:[protected]
Amount:47, 962
Date: 03/Aug/19
Please call me on [protected] for more clarifications.

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Margao Goa, South Goa, Goa

Sir,
I have paid rs. 1610/- towards premium of my pli policy online on 03/08/2019 for the period of 1/8/2019 to 31/8/2019. The payment was successful but the payment receipt generated has no receipt number. Furthermore online pli payment system shows that the payment for same duration is still unpaid.
My pli details are as follows:
Pli policy no:[protected]
Customer id: 68313158
Email id: [protected]@gmail.com

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

View replies

M

Manwar Singh Rawat

Aug 5, 2019

Tracing route to ebiz.licindia.in [115.111.143.47]
3 22 ms 25 ms 21 ms host[protected].as13285.net [78.151.238.193]
14 144 ms 153 ms 144 ms 115.111.136.146.static-mumbai.vsnl.net.in [115.1
11.136.146]
15 270 ms 283 ms 270 ms 182.19.77.5
18 * * * Request timed out.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Agra, Uttar Pradesh

I am an agent of lic of india and my working branch is cbo-4, raja-mandi crossing, agra. I have a agents portal valid id and password but i am unable to operate my portal login. This is complete some system error of lic. I made all efforts from my side and also mailing to [protected]@licindia.com many times but no single response received by [protected]@licindia.com. I requested you to please help me for the same as earliest possible. Thanking you.

Ravindra soni
Agency code[protected]

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: S/O P. P. Wadhwa, A-211, , , RIDDHI-SIDDHI NAGAR, KUNHADI, Kota, Sonbhadra, Uttar Pradesh, 324008

Sanjay wadhwa
Attachments
4:43 pm (29 minutes ago)
To bo_g103

Sub: restart of my pension
R/sir,
I am getting pension from lic under group insurance policy with annuity no.
33859 & policy no. 48667 of rs. 1001/-per month.
I am receiving this pension in my saving account of cbi, kunhari, kota

Ifsc-cbi no281675

Micr[protected]
Branch code-1675br...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: V.P.O.-BEHTA KALAN, DIST - RAEBARELI (U.P), Raebareli, Uttar Pradesh, 229201

Sir, i m lic policy holder umesh singh i was making payment on 24jul 2019 meanwhile double payment of lic policy number[protected] & premium amount - 9946/-
Through paytm which details as under:-

1. Paytm order id - [protected] & reference no[protected]

2. Yonoabds[protected], licind-billpay-yonoabd

So kindly refund my amount to my account pls... Thank you

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Aug 02, 2019

Updated by 156871@W sir I have launched complaint on 31 jul 2019 about double payment of premium against policy number[protected]. i have not received any possitive response from the Lic company till now. so pls look into the matter seriously to avoid financial loss... Thank you

View replies

M

mpmahesh123

Aug 2, 2019

I am facing problem in login into LIC customer portal for last 3 days. Hence unable to check the premium dates and pay as I am not in india currently. Please help

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have been trying to log into the registered user but it has been giving an error since yesterday.
I am overseas and i want to make the payment for this year.
If there is no response and if the site is not running soon i will not be able to make my payments.
I will not accept any late charges as this is due to no fault of mine.
I have also attached a screenshot of the error that pops up when i click on the registered user tab on the home page.

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines