Life Insurance Corporation of India [LIC] Complaints & Reviews

Patient name: promila arun bij
Claim number:[protected]
Policy number:[protected]
Patient's member uhid: [protected]
Date of admission in hospital: 11th july 2019
Date of discharge: 13th july 2019
Diagnosis: acute ischemic stroke
Hospital: artemis hospital gurgaon
Total expense at the time of discharge: inr 81000.00
Claim settled by life insurance on 4th november 2019 for only inr 45794.00

My grievance:
I was discharged from the hospital on 13th july at 12:00 noon. The settlement did not come from life insurance (Tpa) till late evening. I could not have waited in the corridors with holter machine attached to my chest all day so we had to pay the bill ourselves and leave the hospital. Later in the evening we got a message that inr 65000+ has been approved by tps/life insurance department but we could not avail that as we had already paid at the hospital. Later we submitted all the documents for reimbursement. This was done on 14th august 2019. This is when my nightmare started. Every time i would send someone to their office in east of kailash or noida to check on the update; i would get to hear "you have not deposited this document or that document" which would finally be found in their file. Either they would say, we have sent you a query letter and you have not responded... So one excuse or the other but i kept submitting the documents again and again as per their demand and kept following up by visits and phones. Finally the settlement came into my account as late as on 4th november i. E. After 2 and half months and that too only for inr 45794.00. I fail to understand why and how did it reduce by almost 20000 rupees from the last approval. Why did it take so long when they already had approved the payment on 13th july itself. I am firstly a retired person and on top of it a brain stroke patient trying to recover, do you think this kind of stress and attitude will be helpful to me. I have been diligently paying my annual subscriptions for last decade and this is what i get that too for such a small amount? Will someone come forward and take the responsibility of treating us citizens with little better attitude? Is this why we are loyal to our national insurance and not going to private players in the same domain? It is highly unacceptable and i feel so helpless. I have now spend inr 20000.00 more on my follow-up treatment i. E. Mri of the brain and spine + ecg + blood tests. How should i apply for reimbursement of the same? I hope somebody will take necessary action to settle my complaint.

Hi team,

I have enroll my some of old policies under user id m. Kale3 and it reflecting under corporate portal but now i wanted to enroll more policies from below screenshot which is already uploaded on lic portal but not reflecting under our corporate portal. So please suggest asap as it is pending from long time.

You can call me on my mobile # [protected]/[protected]. Appreciate you immediate response.

I am unable to login to lic portal. Once i enter all details and click on submit it shows error message "your entry does not match with our records, please check the data entered. Kindly use user id of old portal if it is your first login to new portal; login through email or mobile permitted only for subsequent logins." i tried with my mobile number and email also. But still shows same error. I sent to support portal as well but no response from them.

Hi,
My name is prasad babu. Last friday (19th apr) i have paid my lic premium of rs.[protected] using credit card online trough bajaj finserv rbl bank - bills2pay payment gateway (Transaction identification number:. Hga1p[protected]
I have received the mail communication from [protected]@rblbank.com for the successful payment but the amount is not yet credited to lic and i have not received any mail confirmation from lic for the receipt of payment.
Also when i checked for the premium paid online certificate in lic it showing that 'no premium is paid by you between the period 01/11/2019 and 13/11/2019'

Kindly do the needful

P. Prasad babu

The above number annuitant a/c is being processed from your p&g branch of sanjay palace lic branch situated at agra. Since april 2019, my annuity amount is not being transferred into my bob account in thane mumbai maharashtra.
At present, being a senior citizen, i am being looked after by my son.
My present address is
A401, solitaire heights new golden nest bhayandar east thane mumbai maharashtra 401105.
The amount was being transferred into my account by ecs.
I have been continuously writing to the branch manager to let me know as to why the payment is stopped.
Instead of replying to me the branch manager has shifted my issue to some other department.
I have written to this department a number of times but to no use.
Hence this complaint.
May i request your good self to transfer my annuity account to your bhayandar east lic branch?
I am 75yrs of age.
Kindly get the needful done n oblige
Amrit k misra

This is a complaint regarding the policy from lic.
I paid rs.36000 for 1 policy 814/6 and did not receive any details from the company.
Payment was on 29th june 2019.
Below are the agents involved.
Binary saxena [protected]
Rinku gahlot +[protected]
I am not able to find any solution.
Lic managers told to file the police complaint but police is not supporting and saying that we cannot help on this matter, they said to file court case against lic company in the court then any thing can be done.
Please help me, this money was for my child future security, help me to get my money back.

I need to reset my password to login to the lichfl customer portal. It returns an invalid account error. At one time it says account number needs to be 12 digits.
Mine is a 11 digit account number.
They do not have customer care that can be reached on sunday.
I have to call the branch on a weekday only. The branch managers number given for the gachibowli, hyderabad circle is going unanswered!! Please help.

Hi team,

I have 2 policies with lic whose details are as below :-

Name pol no premium frequency

Lic [protected] 2597 half yrly
Lic komal jeevan [protected] 8563 yearly

Both the policies were registered and i was able to login 3 to 4 yrs before. Hope there are some changes have happened in lic portal/server and there after i am not able to login and see my policies online. Neither i and able to re-register as i gives that policies are already registered. Pl help me to resolve this.
Manoj bhrigu

My policy mature date january 11 2020 bt reason my marriage purpose i slndr my money nd widraw 5th november... Tht wise i come barrackpore lic branch nd submit my docs bt slndr officer told me i cnt refund my amount now. He told me i received my money january... Bt term and conditions not showing... Really poor service misgide me also. Term and condition not mentioned my policy form...

In the lic ado recruitment[protected] there were 1250 vacancies as per the notification.
It was said that the selection would be division wise and the vacancies in each division was mentioned in the notification. The preliminary results were also division wise.
In my division (Thrissur) there was 60 vacancies including 6 ews vacancies.
Including me 6 ews candidates were selected for the main exam.
But when the result of main exam was released non o[censored]s where selected. Since there is 6 ews vacancies how can they avoid us?
It was found that the main exam result were published zone wise.
After publishing the preliminary exam results division wise, how can they how can they change it to zone wise selection?
It was also surprising to found that in the south zone which had 125 ews vaccencies only 10 ews candidates are selected for the interview (It is also found that these 10 candidates were selected in the preliminary exam in the general category) preliminary exam.
If this is due to any cuttoff (Details about any such cuttoff hasn't been given in the result), doesn't the cuttoff should be decided by considering the number of applicants and vacancies?
Also, total applicants selected for the interview is 1199 while the total vaccencies are 1250.
How is this possible?
Suppose if these few number of selected candidates fail to attend the interview or doesn't have the prescribed qualification does this whole recruitment process will be cancelled? For avoiding this situation shouldn't more number of candidates than the vacancies should be selected for interview?
Claim of ews reservation of a candidate can only be confirmed by verifying his income and asset certificate and verifying it's date of issue. So eliminating candidates by cuttoff without this verification causes many problems. There are lots of doubt regarding this recruitment process.
Why only few candidates are only selected?
Why ews candidates aren't considered? Please take immediate action on this regard.

DEAR SIR..
I made online payment by lic pay direct against policy number[protected], on date 04/11/2019 by UPI(icici bank pay letter account) and money was debited in my bank account same time. but still not receive receipt. and my policy number[protected] status still unpaid and this policy last due date-10/11/2019 .so kindly please do need full

Hi team,

Last month on 27th september 2019, i paid my premiums for the following lic numbers[protected],[protected].
First time the amount paid was for policy[protected] and then together for for both the policies
[protected],[protected].

The receipts for both the payments are attached and numbers are pr[protected] and pr[protected].

I have done multiple follow ups and sent a lot of mails as well but all going in vain.
Please do the needsul and initiate the refund.

Br
Satrujit khuntia
Satrujit. [protected]@gmail.com

I have taken loan and the lic agent has not provided any payment receipt of franking, search report, pmay and processing fees. Emi was deducted even before cheque was given to me.
Now there is no response from agent and 1st level manager from jogeshwari office. Need advice as i feel such people should be punished for not doing their duty and eating money.

I want to say that i, ajay singh s/o jai singh bought a policy on the name of my daughter anushikha (Policy no.[protected]. With this policy i took a loan of inr 39495 on 7 september 2010. I paid this loan with interest on 27 september 2014. The amount was paid through a lic agent ‘vikram singh’ by a check uco bank (Check no. 993066) but i did not get bond of this policy till now. I paid all premiums and other payment of this policy but this amount is still not submitted completely by lic department.

I have written application to lic of india branch deoband many times regarding the issue. But i never got any information or any kind of help due to which i am distressed from past 4 years.

I mailed and informed about the issue many time to lic branch and [protected]@licindia.com, but no action was taken from their side.

On 29 september 2019, i complained at consumercomplaints.in and i got a reply from your side that my complaint has been forwarded to life insurance corportation of india but still i havenot received any response from lic.

I am waiting from past 5 years but lic is not taking any action. Please tell some another way to solve my problem.

Policy no.[protected]

Name - anushikha (D/o ajay singh)

Ref: Policy Numbers Jeevan Mitra (Triple Cover Endownment Plan) with Profits (With Accident Benefit[protected] dated 22.07.2013 Sum Assured Rs.350000/- Instalment Premium Payable Rs.12001/- (Quarterly) Date of Last Payment 22.04.2028 and Jeevan Tarang Policy Number[protected] dated 22.07.2013 Sum Assured Rs.700000/- Instalment Premium Payable Rs.7249/- (Quarterly) Date of Last Payment 22.04.2028.

This has with reference to the said policies wherein i requested your office for Loan cum Revival and had undergone Medical Tests as required by your authorities twice. It is already one year over since i did my Medical Tests but till now there is no correspondence or reply from your office. We were very much hopeful about LIC in the beginning and went for 4 big policies in my name and one more name Smt. Jonnalagadda Jyothi but we are very very unhappy with the way LIC went dumb to our owes.

You are hereby requested to settle my amount along with interest to my following Bank Account immediately without any further delay as LIC by all means had failed to revive my Policy.

Regards,

Jonnalagadda Ramana Murthy
Mobile: +91 [protected]

No one should take any policy from lic. These guys are cheaters. You will get into infinite loop and all the hard earned money of innocent people will be lost. Biggest frauds and scammers.

My policy has clause of money back every five years for which i am paying premiums on time. Even if i miss premium of 4k for 1 time they will charge interest and late fee of 500-1000. Now when its there time to give money they will simply ignore it. Its been more then 3-4 months and i have been continuously following with them but no result. I curse the day when i took the policy from these guys. Now its enough i am going to file a consumer case against these guys and will make sure no innocent people will fall in there trap.

Lic policy :[protected]

I have two different user id of lic with two different policies under them. Now while updating the aadhar no. And pan no. Online in these user id's one of the user id is not updating because of giving the remark already the same details have been updated in other user id. I want to delete one of the user id and want to add all my lic policies under single user id. Please tell me the procedure how to delete the second user id to enable me to club all the policies under one user id.

Respected sir,

I anjana devi, applicant is w/o late sh. Ramesh kumar setia, having one son namely aryan setia. My husband died on 13/10/2018. I had sent the application (Dated 7/12/18) to branch manager lic of india - 11 u, sco-34, huda complex, sec 12 faridabad, regarding releasing the policy amount of policy no.[protected] of my husband, but with the conspiracy of manoj setia and officials of lic, lic of india - 11 u, sco-34, huda complex, sec 12 faridabad branch released the policy amount to manoj setia in illegal manner even after receiving my application dated 7/12/18. You are requested kindly investigate the matter and take appropriate action against accused and also requested kindly do needful in favour of applicant in the interest of justice. The applicant will be highly obliged.

Applicant

Anjana devi w/o late sh. Ramesh kumar setia

Address: h. No. 946, main road, new baselwa colony, old faridabad - 121008, haryana.

Email address: [protected]@gmail.com

Phone no. [protected], [protected]

Dear sir, i have paid 15340/- towards the payment for my policy no.[protected]. The amount was debited but i did not receive any receipt for the same and on online portal also it is showing that premium is due, despite the payment made from my side. Kindly do the needful at the earliest. Following is the message with reference number for the transaction made - thx for inb txn of rs.15340.0 frm a/c x6478 to life insur... Ref#igahglycg4 on 19oct19....

I am sreejith. M. G requesting you to cancel my agent code of life insurance corporation of india, because of my new job.
I am providing details given below.
Name : sreejith. M. G
Agent code : lic0258674s
Company : life insurance corporation of india
Pan: cxsps6917b

Kindly proceed to cancel my code or remove my code from pan number and do the needful.

Sreejith. M. G
Kanyakumari