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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 66

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A
amitavadut
from Kolkata, West Bengal
Mar 17, 2019
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Address: 3 BIDHAN SISHU SARANI, 700054

Jeevan nidhi policy no.[protected] vested on 28.12.2017 intimated by lic vide letter dated 29.04.2017. I have opted for full pension yearly under option 'j' after scrutinizing various offers / options as detailed in aforesaid letter. As stipulated by lic, the pension amount is firm and fixed according the option chosen by me. The pension amount of rs12105/- was shown and offered by lic. However rs 11567/- has been disbursed as pension by lic on 01 jan 2019. Reduction of pension amount is not understood as nothing e. G. Subject to or any condition is mentioned in april 2017 letter issued by lic.
Your early intervention is requested for disbursement of pension as committed by lic in april 2017 letter.
Complaint regarding above has been lodged on 13 feb 2019. No reply received till date.

Amitava dutta
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    pulgam sanjeev
    from Hyderabad, Telangana
    Mar 17, 2019
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    I am paying multiple policies of lic after the update of the online portal i am trying to add the child policy to my regular policy account which is not at all accepting the policy to get added even after the profile management is completed
    Even after i raised the gravence there is not action from the lic people

    Can you please take some action on lic so that people will not suffer.
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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      A
      Asok Maity
      Mar 16, 2019
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      Address: Council house street kolkata 700001, Kolkata, West Bengal, 700058

      I applied thrice to manager council house street for transfer of policy no[protected]to sodpur branch which is near my residence. I also enclosed ld proof adhar card pan card. But they are reluctant. I paid rs 206 excess at the time of first premium payment. While granting receipt it was mentioned that such excess amount will be adjusted in future premium. They have neither adjusted nor refunded. My written application did not yeild any results. I am disgusted.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      I bindu vinod nair my LIC premium payment has been debited through debited card on 02/03/19 rs 11063.96 but amount has not been debited to LIC therfore i kindly request to reverse the amount to my bank account as soon as possible .

      non transfer of policy 495944405 - Comment #3383629 - Image #0
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        Asok Maity
        Mar 16, 2019
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        Address: Hindustan building kolkata 700073, Kolkata, West Bengal

        I am registered user. When requested forforgot pass word it is told the data you have entered is not available. When requested for user id it is provided. When requested for new registration it is denied as already registered. So can't login. I applied thrice for transfer of my policy but in vain. The manager of council house street branch does to care to the customer. They did not adjust excess premia paid as the 1st premium. I can't pay on line due to inaccessible software.
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          shushan
          Mar 16, 2019
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          Address: G.NO 457/1, P NO. 20, BEHIND JK ENGLISHSCHOOL, MOHADI ROAD, RAISONI NAGAR, Jalgaon, Maharashtra, 425001

          Lic is bogus for investment...

          Sir
          I didnot received amount rs.20000 for 2012. After made enquiry at office jalgaon, they said it is paid and cash in some account. I request the lic please convey the account no.in which it is cashed. My money back policy no.[protected].
          I am chasing the amount from last three years. This is bogus and irresponsible administration of lic. I made complaint to mr gawai, gm jalgaon, i have convey the complaint to pro nasik. I didnot get updates.
          Kindly help in this regard.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Mar 16, 2019
          Updated by shushan
          It is requested that kindly update the Name of bank and bank account number to which the cheque released was encashed.. please convey .
          Mar 21, 2019
          Updated by shushan
          I have received a email in they have conveyed the following email

          Please see trailing email .We have received complaint from customer regarding CHQ No.170696Rs .20000/ of Shri Krrishna Ramkrishna Shriwastav
          We had paid money back to above said customer wide CHQ No.170966 Rs.20000/- date 28.09.2012 POLICY No.[protected], CHQ was debited our bank A/C NO.[protected].
          Please we need information regarding CHQ encashment date & which bank account credited of customer.Please send information urgently.

          It is requested that kindly update the Name of bank and bank account number to which the cheque released was encashed.. please convey .
          I did not received any cheque of such number...
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            B
            Badan_singh
            Mar 15, 2019
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            Address: Mainpuri, Uttar Pradesh, 205001

            I badan singh policy no[protected].
            Is mentally and physically harrashed by lic working..my claim is passed by divisional office in may 2018.
            But stil claim is not recieved.branch official say it is fault of division.divisional officer say it is fault of branch officials.
            Applicant is so disturbed that i can comitt sucide at any time..if problem is not solved timely.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              Rajesh45
              from Korba, Chhattisgarh
              Mar 15, 2019
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              Whenever i login number of times and i want to change my name as rajesh suresh deshpande instead of deshpande rs but i couldn't change it. I don't understand why although i tried it number of times. Secondly about the length of service in my profile and my spouse i want to update but couldn't change. Again the question is why so, and how to manage the profile from mobile?
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                D
                Damodara Madem
                Mar 15, 2019
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                Address: M. Gowrimaheswari, D.no: 15-222, Lakshmi nagar "F" Block, Baji junction, Gopalapatnam, Visakhapatanam, A.P 53002, 530027

                Respected sir
                My policy no :[protected] has date printed worngly in my DOB. When I was asked my agent he took it and changed manually with branch stamped at correction but in system does not changed so that I can not add this policy in lic app. So please kindly change my date of birth. I submitted tenth class Mark list and aadhaar cad for change of day at ( S.KOTA)(69T). So please kindly change it sir.
                Correct DOB: 08/11/1981
                Printed wrongly as : 09/11/1981
                Thanking you sir
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  nikhilgarde
                  from Pune, Maharashtra
                  Mar 13, 2019
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                  Address: Flat no. 06, Chandrakant Heights, ANand Nagar, Sinhagad Road, Pune, 411048

                  I have taken loan from lichfl. At the time of starting i had submitted cheques to start the emi thro' ecs, but it has not workout. Now i am paying the emis one day after fup date. There is no facility to pay premiums online on or before the date of emi. They insist to try for ecs or cash / cheque payment.in the world of digital india, this is ridiculous not for opting the online payment for emis or other extra payment.

                  Hope the company will think over the matter & go with the digital india
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  Please provide me the renew slip of my policy number[protected] from the 01.04.2018 to till date as early as possible.
                  Dear sir, please allow to me change the wrong date of birth is 15.10.1972 but my orginal date of birth is 05.08.1972 and my policy no is[protected] and dated 10.02.2009
                  Also there is spell mistake in surname it is mentioned vanjare but it's wanjare..

                  With best regards,
                  Vanita vanjare
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                    Nikhil2524
                    Mar 13, 2019
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                    Address: Modinagar, Ghaziabad, Uttar Pradesh, 201204

                    With regards to the above, your good self is hereby informed that i have purchased the above e term policy[protected] in 2018.
                    And i am also paying the annual premium of rs.11670/- on regular basis since 2018.
                    And inspite of that i have not yet received my original bonds from your office.
                    I have so many times chased online team to get this policy from your office, but got no responce.

                    You are therefore requested to please look in the matter and do the needful to provide me my original bonds as soon as possible.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      Villuri Dattatreyulu
                      from Kakinada, Andhra Pradesh
                      Mar 12, 2019
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                      Sir,
                      Ref:- 1) payment id: [protected], 2) date and time:[protected]:14:32, 3) payment rs: 1421.28, payment through: upi axis bank.

                      I, villuri dattatreyulu made payment of lic policy premium of my son namely villuri hema sundar kishore, for the policy no:[protected] through customer portal of lic of india website, yesterday in the above reference cited online payment details. So far i have not yet received the policy payment receipt in my registered email id < [protected]@yahoo.in>
                      Hence i request that i may please be issued the above cited my policy payment receipt at the earliest please.


                      With regards

                      Villuri dattatreyulu
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
                      I am using http://www.licindia.in/Corporate_MainPage.html to enroll the employer but seems like this page is unavailable now. Please help in this
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                        psharma183
                        from Noida, Uttar Pradesh
                        Mar 11, 2019
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                        Address: 538/13 Vasundhra ghaziabad, Ghaziabad, Uttar Pradesh, 201012

                        Me and my wife went to the lic branch in raginder nagar, ghaziabad on 11th march 2019 to claim the maturity amount as the policy had matured. The dealing person mrs reenu sharma was busy talking on her mobile so we waited. She paid no heed and went on with her conversation for long. When i asked her for the form to raise claim she virtually blasted at us. To our horror others from near by tables joined her. None cared inspite of our saying that we are senior citizens and me a retired defence veteran. When i called for the manager he was not in office though a senior person came to our rescue. The office had no complain register either nor was any one willing to help us in providing a plain paper to write a complain. We were left with no option but to leave the office.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        Mar 11, 2019
                        Updated by psharma183
                        Sir her name isMrs meenu sharma and not Mrs reenu sharma(typing mistake)
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                          newAyan090
                          Mar 11, 2019
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                          Address: Ameerpet, Hyderabad, Hyderabad, Andhra Pradesh, 500084

                          I had taken a loan from lic hfl bearing loan no :[protected] from lic ameerpet branch, hyderabad. When i took the loan from ameerpet branch, i was told that as the house is still under construction and we haven't got possession yet, only interest would be charged as emi and then after taking possession, whole emi would be charged. But although still 6 months are remaining for us still to take possession, to my utter dismay, whole emi was deducted from my account in this month. Also when i logged into the customer portal, it is showing that emi repayment schedule from april itself. Please find the attached document.

                          Has lic hfl started giving false information to customers? I am seriously disappointed with the kind of services lic hfl is providing. I am now in financial crisis as i wasn't informed of this earlier and was given false information. Also i am not getting any prior intimation on my mobile number, when the emi would be deducted. I am thinking, i shouldn't have approached lic hfl and should have taken loan from other banks available.
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          Dear sir
                          My lic premium payment rs 841 was done today by sbi internet banking with ref no IGAFOQLKW2. Policy holder name is Baratam Kumara Swamy and policy no[protected].
                          Please send me receipt to this mail [protected]@gmail.com

                          Regards
                          P Nageswara rap
                          My Name - Gopa Mukherjee
                          I have paid my premium on 3/3/2019 and my payment id is [protected]
                          and i haven't received my payment receipt yet
                          Please send it as soon as possible.
                          Name-Golapi Goparani Murmu
                          Regd. Email-gopa.[protected]@gmail.com
                          Regd. Mobile No.-[protected]
                          DOB-23/06/1985
                          Policy no.[protected] &[protected]
                          While login my user id not working & display that, my user id was not in your record so tries many time with older & also with this user id and also tries forget user id still no result was found.What to do?
                          Sir,
                          My DOB in LIC policy is 01/11/1983, but my correct DOB is 31/03/1985. Please mention the above DOB in my LIC policy Portal.
                          Plolicy No [protected].
                          Please confirm
                          My Policy Holder Name is Mr. Pravin Dattatraya Pofali Policy No.[protected].
                          I have Submit two Claim but one claim is sanction as well as other claim is re grate due to not ful fill indoor case paper . But i have already fulfill the case paper. Please Settled the Calim as early as possible.
                          CCN 10001044
                          As Per your sms
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                            Bibeka Konwar
                            Mar 8, 2019
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                            Address: 785676

                            Dear sir
                            With due respect i would like to inform you that i made a payment for lic policy no[protected] rs.1407/rupees one thousand four hundred seven only on 06/03/2019 through lic customer portal ([protected]@axisbank) the amount was deducted from my bank account but premium receipts was not able to get. How can i get the same. Please help me.

                            Regards
                            Bibeka konwar
                            Khowang dibrugarh
                            +1 photos
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              sashimark
                              from Mumbai, Maharashtra
                              Mar 7, 2019
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                              Address: 28 Durairaj Street Palavanthangal Chennai, Chennai, Tamil Nadu, 600114

                              Team,

                              Lic is adding up cd charges on all my lic payments in 2019... Not sure what is that and when i enquired through call and email i did not get relevant answer

                              Even for upcoming payments for policy i see cd charges. Till date no explanation and even in previous month i have paid cd charges since due date approached... But till date no answer from lic team on what is that cd charges

                              Fyi i pay lic premium payments by cash to lic agent chandrasekaran-0065671a
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              Please send through email to us, the premium receipt detail, against my policy no.[protected] paid by on line payment on[protected]
                              my email address :[protected]@yahoo.co.in
                              my mobile no. is [protected]

                              thanks
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                                P K Mohapatra
                                Mar 7, 2019
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                                Address: Lic of india, Sector-19, Rourkela., 769005

                                The behavior of dispatch authority was very low towards me, when i was reached to the dispatch/dairy counter on 7th march 2019. As life insurance corporation of india is a big public insurance provider one can't be hoped this type of cheap behavior from a central government high salaried person, as a civilized person it was intolerable for me. Cc camera may say all the situation.
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  saurav250
                                  Mar 7, 2019
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                                  Sir, my policy number is[protected]. I have made payment on march-07-2019 of rs 1688.. Till now i have not received receipt. When i tried to download receipt after payment it said "download failed". After that, when i tried to view my transaction details it said "no transaction done today." though i have a screenshot when transaction was success. Also, i have screenshot and my banking transaction made to lic india. Those screenshot are below.
                                  +2 photos
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                                    reshminaikdesai
                                    from Morjim, Goa
                                    Mar 7, 2019
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                                    Address: near grampanchayat agarwada pernem goa, North Goa, Goa, 403512

                                    Sir i am lic agent my portal empowerment was not opening from last 3 days, i am facing lots of problem, i am unable to answer my policy holders about their policy due date & amount & my invoice has pending last 4 days.
                                    When i open my lic agent portal id it was showing error a error ha occured.

                                    Failed to complie jsp/login/disabledmerchant /jsp
                                    Disabledmerchant. Jsp:18:13:this tag is not recognised

                                    Disabledmerchant. Jsp:18:13:this tag is not recognised

                                    Sir plz help me and rectify my problem. My agency code 0020393n & merchant id - a0020393n. My contact no. [protected]&[protected]
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                      sowjanya baburaj
                                      from Hyderabad, Telangana
                                      Mar 6, 2019
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                                      Address: 500089

                                      The roi interest is too high than rbi charges. Every month the rates keep changing.

                                      Last month (Jan) it was 10.35 and as on feb it is 10.75% which is equivalent to my personal loan in private banks.

                                      Why do they keep increasing and never decrease when the rbi suggests 2 decrease.

                                      Despite many complaints why does govt take any action.

                                      Please can some one take action on it.
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                        Santosh Singh Yadav II
                                        Mar 6, 2019
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                                        Address: Howrah, West Bengal, 711101

                                        I am coming today at 10am sharp at lic office situated at fazir bazaar branch, howrah-1.

                                        But due to inefficiency of staff, my loan application is not processed till 1:15pm. They excused me that 1:15pm is lunch time.

                                        But around 12noon, the female officer who look after the documents was taking lunch and told me to wait for 5 minutes.

                                        Some times they say aadhaar will not be accepted, sometimes they miss to mention form details etc etc.

                                        Total harassment.
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                        I HV given da premium of rs 2204.96 on 6.3.19 at 10.06.44am through upi payment Id [protected] and order I'd[protected] but I HV not got money receipt till now.
                                        PLS send money receipt soon

                                        delay in accepting loan against policy - Comment #3371016 - Image #0
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