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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Jan 2, 2026

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2221

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Life Insurance Corporation of India [LIC] reviews & complaints page 85

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When i was regestering myself as a new user on lic customer portal, after giving required details, when "new password and confirm password" page opened, i did not type new password and confirm password and by mistake submitted it. Now it neither open nor accept forgot password option. When i try for it, "policy number is not valid" displayed. Plz help and guide

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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N

nitya123456

from Darbhanga, Bihar

Jun 4, 2018

I had paid a premium through lic merchant portal yesterday & i paid the pending invoice today.but when i opened my lic mechant portal today it show that my invoice is pending .
premium transaction id is 63786971

nitya123456's reply, May 28, 2018

Your Available Limit=2, 90, 203.82 Invoices are pending for payment, please pay
the collected amount at selected LIC Branch / AXIS bank branch, before initiating a new transaction.

when i login my account, this is showing

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Address: Hailakandi, Assam, 788151

Respected sir,
With due respect i am to state that the said policy was matured on 24/04/2018 and the payment realized from lici hailakandi branch is less than the principal amount. Therefore, i want to know the details of my payment against the principal amount. Also i have not yet received the extended life cover of the said policy.in this connection i have sent several email to the branch but not a single reply received yet from the branch. You requested to take proper initiative and meet my query and for this i shall be very grateful to you sir.
Thanking you sir,
Yours faithfully
Sankar prasad kanoo
Mobile no.[protected], email: [protected]@gmail.com

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

May 31, 2018

Updated by SP Kanoo Respected sir I have received a phone call from a person mobile no. [protected] introducing himself as a staff of consumer forum and asking from me the bank account no, debit card no, cvv no...Etc to refund the amount of cheque received from LICI Hailakandi branch Assam. The call was fraud and intention to steal my money from my account. I provided only the bank account no when he insisted to provide debit card details I denied. Now, I want to know how he has got my contact details from this complain. Is he employed in your office ? Kindly investigate and intimate me immediately otherwise the matter will be brought to the notice of higher authorities.

Jun 08, 2018

Updated by SP Kanoo Kindly intimate the present status of my complain

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J

Jogaram11

from Balotra, Rajasthan

Jun 4, 2018

Please sir/ madam
Online payment sbi netbanking
To Lic Web site to without register
Payment Rs 10841.56 27.05.18 time 6:51
And paytm payment 18:45
10841.56 27.05.2018 first time transfer payment not successful
Second time by hand successful

payment details of my lic policies no.492776375 dated 24/04/2010 and non receipt of the said extended policy of life cover - Comment #3118050 - Image #0

payment details of my lic policies no.492776375 dated 24/04/2010 and non receipt of the said extended policy of life cover - Comment #3118050 - Image #1

G

Gopinaath V

from Gurgaon, Haryana

Jun 4, 2018

I am giving my Email id/Policy details as well as my contact number which I have registered but still the same is showing this policy number does not exists. So I am not able to pay the payment through onlne

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Website: customer.onlinelic.in/cbv

Hi,

I had enrolled my existing lic policy[protected] with my employer in 2016. I have recently bought 2 more policies[protected] and[protected] which i am unable to enrol with cts as the lic website fails saying that i have not registered myself with the portal. I am a registered user of the portal and have been using it since a few years. Please help.

Thanks

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V

vinay kumar maurya

from Lucknow, Uttar Pradesh

May 29, 2018

Dear Madam/Sir

Sir my user id is 06576221 and my Id and Password is not working please you are requested to issue me a new password thanking you. vinay kumar maurya dm club agent kadipur lic premium point office surapur

vinay kumar maurya's reply, May 22, 2018

Dear Madam/Sir

Sir my user id is 06576221 and my Id and Password is not working please you are requested to issue me a new password thanking you. vinay kumar maurya dm club agent kadipur lic premium point office surapur

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Address: Hyderabad, Andhra Pradesh, Hydrabad

Premium has debited in my salary month of 10/2015 but premium amount is not deposit in my policy and showing one month gap when i enquiry the policy after i enquiry railway division office nanded he say your premium hasbeen submit in your policy and department give me certified copy of payslip month of 10/2015. So please take necessary action to maintain gap. Policy no.[protected].

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Policy no[protected] Rs.503/- Qly in the name of T S Divya not shown in lic portal so unable to make payment online by using user name password from the portal- Rectification regarding
This complaint is being stand since 6 months
[protected]/[protected]@yahoo.com
When my Daughter was minor, The above policy started, in policy T.H.Sundaramahalingam (proposer)
T.S.Divya (Life Assured) mentioned.
After my Daughter Got Major, In policy, policy holder name T.S. divya shown first
and my name as D/o T.H.Sundaramahalingam mentioned. Then only Gender Mismatch rectified- I think so.
Please do the needful T.S.Divya Aadhar no.[protected]

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R

rajfrmbglr

from Kollam, Kerala

Jun 4, 2018

Mismatch showing in gender column of Lic site. Gender Mismatch of my Policy No.[protected] in Lic online site as Male instead of Female. How to edit Gender details in Lic Online site.

Regards,

Reshma V S

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Address: 411040

I sent below email to so many time to lic but no one is responding neither roi has been changed.

On wed, may 23, 2018, 7:39 pm dinesh negi wrote:
Hello sir,

Complain loan account no[protected] from lic

I would request you please take a look on below issue on an urgent basis.

Sir, i requested to lic reduce the rate of interest for that i have already submitted re-write form + rs1150 in "2016 & 2017" two times instead of reducing the rate of interest today i have been told i have to pay rs4000 as defaulter i don't know what's the reason & whose fault was this. But, from my side, i paid each installment on time & followed the process what i had been asked. I would request you to please look into it priority basis & help me reducing the rate of interest & discard this rs4000 which unusually charged to me.

I am in regular touch with "shivani, karan uplanchiwar, vaibhav, shilpa vetal, prashant makhe," from more than 1 year, but every time i have been told they will update on this asap but all was a waste of time even no one told me about this rs4000 before today.

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Badineti Anilkumar

from Ernakulam, Kerala

May 29, 2018

Plz delete my login id

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Respected Sir/Madam, my agent portal has not been working for the last two years. On opening it user id and password are displayed' On answering the question "pl.check user id and password" appears. Sr. Branch Manager has been requested so many times to get the portal responsive but of no use. I feel handicapped in this position. Please get my agent portal activated. My agency code is 0003617M.

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

May 29, 2018

Updated by DrRajkumar Verma Respected sir/madam, my agent portal has not been working for the last two years. My agency code is 0003617m. Password is needed to open it. Branch manager has been requested time and again. He has expressed his inability to solve the problem. I feel handicapped in want of active agent portal. Kindly generate the pass word and let me know through my gmail please.

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Address: Gwalior, Madhya Pradesh, 474001

Website: lic india

Dear sir, i had paid two premiums through online, but as lic sight showing still outstanding and not received the receipt please check and confirm. The amount has been deducted.

Details:

Policy no.[protected]
Jai saxena (La)
30/09/1998
[protected]

Payment i. D - scbeb2eddf11774146b5498391a7e5a015

Policy no.[protected]
01/05/2000

Payment i. D - scb526decdbf58544b2ae3fa94f594e8cf3

Payment through - scb upi

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Budhaditya Ghosal

from Kolkata, West Bengal

May 29, 2018

I have taken a LIC policy, No.[protected] more than 02 years back. I have not received the LIC Bond till date. I have contacted my agent since last 01 year and also 02 times raise a complain to LIC but no action taken yet. Under the curcumatances, request your intervension.

Budhaditya Ghosal's reply, May 23, 2018

https://www.consumercomplaints.in/lic-non-receipt-of-lic-bond-c1965458#

Budhaditya Ghosal's reply, May 23, 2018

Please help to obtain the LIC bond

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I have buy a 1 policy in haridwar arya nagar branch but the agent is provide me wrong information related to policy and i am not satisfy for these policy and not receive mt call agent plasss contect my register mobile [protected] if you not solute my problem sop i will go to your top level management
and secondly i say to agent befor buying policy my policy installment date is 2nd or 3rd but its fake commitment by agent

regands
siddharth arora
[protected]
policy no[protected]

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Address: Thane, Maharashtra

Website: www.lichousing.com/crm.php

I had a home loan with lichfl[protected], this was paid off on 19 apr 2018.
It has been more than a month since i am waiting for my documents.

I have been trying to contact lichfl office since 3 weeks, the mobile number [protected] provided on your website is out of reach and the landline[protected] never gets answered.

I have written 5 emails looping in the ceo, customer support email address and area manager but no one has responded

I have had no luck calling all the land line numbers listed on their website as well.

I visited the fort office and they told me that the documents will be sent to the virar office and the guys at virar are unreachable.

The bank that sponsored my home loan transfer has sent me multiple reminders and threatens to cancel the loan if the documents are not produced in a week.

I am in a big turmoil and need urgent help with this matter.

Regards,
Alap
[protected]
[protected]

+1 photos

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Address: New Delhi, Delhi, 110027

We regret to mention here that my policy no.[protected] was matured on 28.03.18.

As per your instructions i submitted all the required documents to the concerned branch and confirmation through sms was also received on 05.04.2018.

Now 2 months have passed and i continuously follow up at the branch number but nobody picked up the phone after great efforts one mob. No. [protected] got from net and he asked that i will check and confirm but after continuous follow up he said the cheque is ready and collect from our office but i replied that i am working and not able to collect please send it at my residence through speed post he said ok on monday i. E. 14.05.2018 but till date i have not yet received any cheque.

It is very unfortunate to say why you have instructed us to send the copy of cancelled cheque and other documents for neft etc.

Now almost 2 months have passed and i have not received my payment.

Kindly intervene and advise the concerns either send my cheque or send the payment through neft.

Needless to mention that kindly send my cheque with interest as you are aware that 2 months have passed.

Pls. Treat it as most urgent and arrange my payment with interest.

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

May 25, 2018

Updated by anandleena We regret to mention here that my policy no.[protected] was matured on 28.03.18 .

As per your instructions I submitted all the required documents to the concerned branch and confirmation through sms was also received on 05.04.2018 .

Now 2 months have passed and I continuously follow up at the branch number but nobody picked up the phone after great efforts one mob. No. [protected] got from net and he asked that I will check and confirm but after continuous follow up he said the cheque is ready and collect from our office but I replied that I am working and not able to collect please send it at my residence through speed post he said ok on Monday i.e. 14.05.2018 but till date I have not yet received any cheque .

It is very unfortunate to say why you have instructed us to send the copy of cancelled cheque and other documents for NEFT etc.

Now almost 2 months have passed and I have not received my payment .

Kindly intervene and advise the concerns either send my cheque or send the payment through NEFT .

Needless to mention that kindly send my cheque with interest as you are aware that 2 months have passed .

Pls. treat it as most urgent and arrange my payment with interest .

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D

DMS KMM

from Hyderabad, Telangana

May 25, 2018

Customer login portal enter policy number is rong find the problem[protected]

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Address: Nagpur, Maharashtra

Website: Lic of India

Dear sir mera policy no.[protected] ke hr mahine ki primiem mere salary se kat rahe h lakin mere policy account me nahi batare jb m nagpur main branch lic office me gaya to mr. Maturkr sir ne muzko statement lano ko kaha m unko s. P. Office nagpurse 06/12se 06/14tk statment jispe mr. Sp of ngp ki sig. H wo statment diya february se laker ab tk unone koi kam nahi kiya please help me 06/14se ab tk ke paise ytl branch me jama h

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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J

jotsna

May 25, 2018

How can i login in old portal

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Address: Patna, Bihar, 800026

Dear sir, i had created different user id for self policies under old portal. Now i want to add self policies under a single user id. Please delete these policies user id[protected],[protected],[protected]. So, please delete/remove user id of my above mention policy number because i want to add these policy with single user id/mail id for e-services.

My contact no.[protected]
Email id - [protected]@gmail.com

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S

Sarita mohta

from Bhopal, Madhya Pradesh

May 25, 2018

My policy registered in old Portal is not appearing in new portal id SARITA1959

policy No[protected] premium rupees 40596 and policy no[protected]

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Address: 721601

My policy no[protected] &[protected] wealth plus maurity date mar 2018 i submit all documents and my account no submitted but not yet credited in my account. Highest nav granted but not inform me highest nav value pl enquiry present status. why highest nav value not credited in my acct My e mail [protected]@gmail.Com my mobile [protected]/[protected]

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

May 25, 2018

Updated by sanjay achay RS 80000/- CREDITED IN ACCOUNT

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Address: Kurnool, Andhra Pradesh, 518002

I paid lic premium online (Net banking) with reference id as pos 356698 lic mumbai. For rs.2767 on 12/dec/2016 which was debited from my account but it was not credited to lic account.in my account the transaction has been recorded as pos prch pos 356698 lic mumbai. Please help me how to recover this amount. To whom i contact to get solved this problem

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Address: Sangli, Maharashtra, 416416

I have two policies which were registered on old portal and regularly i was paying premiums of those policies, but now these policies are not listed in new portal and it is not registering it too.
Policy no. Premium
[protected].50
[protected].90
Please make these available on my new portal to pay the premium.
Registration of these policies on new portal is showing error of data mismatch. At the time of commencement of policy i was not having mobile number as well as any e_mail and hence it is showing a data mismatch. So please look in to the matter and solve it at the earliest.
Thank you.

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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N

Narsimha M

from Visakhapatnam, Andhra Pradesh

May 23, 2018

I M.NARSIMULU paid premium amount of Rs. 10709.67, policy number[protected]RAJESHWARI.S) on 22/05/2018. I didn't get receipt for it though money deducted from my account. It's reflecting transaction failed. Please look into it...
Thank you

two policies from old portal are not observed in new portal - Comment #3106212 - Image #0

two policies from old portal are not observed in new portal - Comment #3106212 - Image #1

Manish Kondawar's [Complaint's author] reply, May 29, 2018

On payment failure the deducted amount will be return to your account withing 3-4 working days. Check the current status again.

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Address: Mumbai City, Maharashtra, 400069

Lic of india — lic premium receipt

213 reviews
Pavana narayan shetty submit a complaint
Hello sir/mam,

My policy details are as follows:

Lic policy no:[protected],[protected] and[protected]

I want to submit the premium bill for my tax investment proof.

It would be great if you could you send me the duplicate bill to my mail id: vinod. [protected]@tcs.com

Its very urgent, sir please do the needful asap.

Thanks in advance

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Address: Jhansi, Uttar Pradesh, 284003

Kindly connect my complaint dated 03/03/2018 vide which it was requested to surrender the policy no.[protected] issued in the name of ram das chak during the cooling period, as the conditions required to be accepted are not acceptable to the party, as such not interested in that policy but sorry to state that nothing has been heard by your office in the matter. Kindly do the needful at the earliest so that customer may be relaxed.

Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

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A

Amit Sharma18

from Kolkata, West Bengal

May 23, 2018

My ROI is now 9.20% which was previously 9.00 for which I paid fee too.
They charge fee to decrease ROI. on querying for the increase they told that "LHPLR has increased from 14 to 14.2%".

I hardly know what does LHPLR means . there behaviour after availing loan is more bitter than neem leaves.

surrender of policy no.238736772 for cooling period - Comment #3106210 - Image #0

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Address: Patna, Bihar

Yesterday & today, i had repeatedly tried to make online payment of due premium amounting to rs.60, 014/- with regard to my lic policy no.:[protected] through sbi atm-cum-debit card; but great surprising that always reported"pbe10002-invalid credential" & payment could had not been accepted i. E. Concurrently denied receipt of its payment. Kindly???

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Address: Rewa, Madhya Pradesh, 486220

Sir, i paid my lic premium of policy no.[protected] by lic pay direct app on 19/05/2018 and used my upi bhim app for this transaction but after deduction from my bank account the app is not showing transaction and i have not received any receipt in my mail box. I am enclosing my payment record's screenshot.
Please solve this issue
Dharmendra kumar dubey
Email id [protected]@gmail.com
Mobile no. [protected]

+1 photos

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D

Dkdshikha

from Bhopal, Madhya Pradesh

May 21, 2018

Thanks

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