Claimed

Life Insurance Corporation of India [LIC] Complaints & Reviews

1.8
Updated: Oct 18, 2025
Complaints 6253
Resolved
2218
Unresolved
4035
Contacts

File a complaint to Life Insurance Corporation of India [LIC]

Having problems with Life Insurance Corporation of India [LIC]?

File a complaint and get it resolved by Life Insurance Corporation of India [LIC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Life Insurance Corporation of India [LIC] reviews & complaints page 81

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SRABASTI lahiri
from Kolkata, West Bengal
Jul 11, 2018
Report
Copy

I have made online payment on 11/07/2018 through my lic app for the policy number[protected] for the due 6/2018.My bank account is debited with 20000/- but no receipt is generated, no confirmation received in e-mail or mobile and the policy premium is not at all updated. Please do the needful. Either refund my money or update my premium and a receipt to be sent to my e-mail as soon as possible.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
dear sir/mam
i have pay my LIC premium of Rs=1656.
my policy no.[protected]
but i didn't received the receipt
so kindly send the receipt .
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    surajchand
    from New Delhi, Delhi
    Jul 11, 2018
    Report
    Copy

    Address: Dehradun, Uttarakhand, 248002

    Hello Sir,
    I (Suraj Singh Chand) have paid LIC premium for Policy no[protected] of Rs 13268.98 on date 2 July 2018 with transaction id NSBI[protected] but i dint get any reciept by LIC and Rs. 13268.98 debited from my S.B.I account. When i did not get any receipt by LIC i paid one more time with Transaction id NSBI[protected] on same date and it was success and i got receipt for this transaction from LIC. When i contact to SBI regaring first transaction they told it has been credited to LIC. They asked me to contact with LIC regarding the same. Can you please confirm the payment and return the amount of Rs. 13268.98 in my account.
    +2 photos
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      chandran swealth
      from Chennai, Tamil Nadu
      Jul 11, 2018
      Report
      Copy

      As per the copy of Certificate of Annuity dated 01.10.2014 received from LIC, Pension & Group Scheme Department, Ahmedabad Division, I have to receive Annuity payment of Rs. 7809/- in the first week of July every year, and had received the cheque for the said amount upto the year 2017. But for the current year 2018, I have not yet received the Cheque for the Annuity payment. Annuity No. mentioned in the above Certificate is 083Y[protected] and my name is K.L. Chandran.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        H
        hrdp78
        from Surat, Gujarat
        Jul 11, 2018
        Report
        Copy

        Address: Surat, Gujarat, 394160

        I am replying to you just inform you don’t make fool to the policy holder. when you(vyara branch) send me the letter replying my complain to the A.D.M. You have mentioned that you have enclosed (1) Mode change letter and (2) Premium S.A. Calculation Sheet but there wasn’t any thing enclosed with the letter. When I have contacting on telephone the officer of yours has accepted that there wasn’t anything enclosed with the letter and told me in the policy the mode of premium paying was changed SSS to Hly and along with we have send a letter mentioning Chane of MSA in the policy. I am sending you the letter of mode of Premium change, there wasn’t anything mentioned about MSA in that letter.
        If vyara branch has such proof of that why didn’t they send me when I have given first application on 5/03/2018? It is a clear case of cheating with the policy holder. Now I discontent regarding your response and still you are notable to provide me such sound proof that support your argument. When Policy Bond is the contract with LIC and Customer. LIC should pay me Rupees 1, 25, 000 Maturity S.A. and Loyalty addition within a week otherwise it seems LIC has broken the contract. So without wasting further my valuable time here I arrived at decision to approach the matter in Ombudsmen soon.
        +3 photos
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Helpful
        2 other people found this review helpful
        2 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          nityendra
          from Kolkata, West Bengal
          Jul 10, 2018
          Report
          Copy

          Address: Kolkata, West Bengal, 700008
          Website: www.lichfl.com

          I have taken the loan on 2016 from LICHFL and at that time the interest was 9.60. Now it is 11.45 and RBI instructed the banks to reduced its ROI, but LICHFL is not reducing instead they are increasing for existing customers. Paying at the interest of 11.45% is every expensive. I feel cheated. I have visited to branch office now they are saying I have to pay Rs 11800 as processing fee to minimize the ROI. Please help me.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Deepudec
            from Beypore, Kerala
            Jul 10, 2018
            Report
            Copy

            Address: Thiruvananthapuram, Kerala, 695521

            Sir,
            I have paid my LIC policy through online banking (SBI online banking) but I did not receive LIC payment receipt till now. The details are given below.

            Policy Number[protected]

            Payment Mode - online banking (SBI)

            Transaction ID- NSBI[protected]IGADYBMFZ1

            Amount Paid - 3964.24 Rupees

            Payment Date - 10/07/2018.

            Hence I request you to do the needful
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              DMI ICT
              from Bulandshahr, Uttar Pradesh
              Jul 10, 2018
              Report
              Copy

              Address: Aligarh, Uttar Pradesh, 202001

              Yesterday (July 9th 2018) I had paid LIC premium of RS.11750.58/- for policy no [[protected]] through ICICI internet banking & bill desk gateway, the amount has been debited in my ICICI bank A/c, but the same has not been credited in LIC policy A/C. Please find the attachment in this mail for your reference as the money from ICICI Bank end has been debited and transaction was successful from bank end. Now i am still view my policy due in LIC portal, Please find the same attachment in this mail.Please take the necessary action.

              Name: Gaurav kumar
              Policy no.[protected]
              Plan: Jeevan Lakshya (Plan-833)
              +1 photos
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Hi there,

                Recently lic site has been migrated, in new version after login, it is showing my gender as Female instead of Male.

                When i logged in lic new website ebiz. Licindia.in, if i am adding policy i can't to add it because my profile gender is mentioned as Female.

                I tried updating profile from portal but it seems gender dropdown is disabled.
                Site is not allowing me to add any new policy...
                +2 photos
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                S
                Satish Singh Manhas
                from Port Blair, Andaman and Nicobar Islands
                Jul 8, 2018
                Report
                Copy

                Address: 180002

                Inspite of doing every thing properly I am unable to reset my password. kindly guide as after a repeated try I am unable to reach at a solution . as a result I am unable to pay my premium online as well as repay the loan amount which is due. also I want to connect my aadhar number with my lic policy which is not getting done as a result of non setting of password.
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bhavneet khattar`
                  from Ludhiana, Punjab
                  Jul 6, 2018
                  Report
                  Copy

                  Address: Ludhiana, Punjab, 141001

                  I was depositing my LIC policy but policy not deposited due to payment failed error and also showing payment failed details (like payment id, lic order no.), and after that my policy amount was deducted from my bank account. Customer care says that your amount will be come back in your account within 2 days...but now it's been 7 days and i didn't recieved my amount. Please do something.
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    ajaypal bhadana
                    from Palwal, Haryana
                    Jul 6, 2018
                    Report
                    Copy

                    Address: Palwal, Haryana, 121102

                    Sir, my lic policy no[protected]
                    ajaypal bhadana s/o lekhraj bhadana.
                    Sir I paid 19, 239/- through on line www.licindia.com by debit card SBI bank as on 06/07/2018 at 1600 hrs but receipt not received on my resistred gmail id pls update stament of my amount 19, 239/-
                    And send me receipt on my Gmail I'd [protected]@gmail.com please update the system of lic website for well response lic policy website always not update the receipt of customer receipt
                    Thanks
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    Jul 06, 2018
                    Updated by ajaypal bhadana
                    [protected]@gmail.com
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      mahajraj
                      from Chennai, Tamil Nadu
                      Jul 5, 2018
                      Report
                      Copy

                      I was able to register one of my policy in below link
                      http://customer.onlinelic.in/cbv/

                      But to continue enrolling all my other linked policies, i am unable to see the 'enrol for employer' in my customer portal.

                      Do i need to register for premier services?
                      Or should i register all the policies individually in the above corporate portal link?
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        ra j
                        from Mumbai, Maharashtra
                        Jul 5, 2018
                        Report
                        Copy

                        One of the lic agent approach me to open lic policy last 18 june 2018. I have also open the policy last month but paying 4000rs and submitting all documents to him. But till now i didn't get my lic policy documents via email or post. I get only policy number in sms. But i cant able to register in lic portal with that policy number. Getting message as invalid premium amount. I contact with that agent many time getting no response from him also not attending my calls. Till now i didnt receive lic documents via email or post. I dont need lic policy anymore. Please do the needful and take necessary action against the agent else i need to file a police case.

                        Policy number what i received in sms :[protected]
                        My premium was : 2000 per month.
                        Insurance agent name : satish
                        Agent contact number : [protected]

                        Regards,
                        Rajesh kumar
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        I am not able to pay premium through online new portal.
                        kindly solve this issue as early as possible.
                        i have to pay the renewal premium before 10th July 2018.
                        please do the needful.

                        Thanks / Regards
                        K.Packiaraj
                        Mobile [protected]
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          from Banga, Punjab
                          Jul 5, 2018
                          Report
                          Copy

                          Address: Shahid Bhagat Singh Nagar, Punjab, 144505
                          Website: na

                          Date 05-jul-2018
                          To
                          The chief manager, life insurance corporation of india bo nawanshahr
                          Reg - pension against policy number[protected]
                          Dear sir,
                          With due respected sir, i purchased a lic pension policy from your office since 2015. The policy number is[protected]. Sir my total pension due from 2016 ie three year. But i received only two year pension dated at 25 june 2018 each for rupees 18761. Please do need full action and credit balance pension to my a/c. I shall be highly thanks full to you.
                          Yours faithfully
                          Krishna kumari
                          Banga ([protected])
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          Complaining regarding I have policy in your company Jeevan saral monthly rs 1021 Policy NO[protected].Every months debit my account but this month three times debited 1021*3 how this possible and I want my money in case your laziness I move to consumer court .I have all particulars.you foolish me ...
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Rlekhadevi
                            Jul 5, 2018
                            Report
                            Copy

                            Website: LIC ONLINE REGISTRATION

                            Dear sir or madam:

                            I've tried several times to register online to pay my policy premium, however the new user registration link is always throwing the following error: "due to technical issues, this service is unavailable. We'll be back shortly. Inconvenience is deeply regretted."

                            Please fix this issue at the earliest. Thanks and best regards...
                            Resmi l
                            Policy no[protected]
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Sir
                            I done my payment as on 06/07/2018 for policy no[protected] as amount @37354 but not received Payment receipt till now . kindly tack a note and send my receipt as soon as possible on my email id [protected]@gmail.com .

                            Thanks so much
                            PS Gaur
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              akundu53
                              from Hyderabad, Telangana
                              Jul 4, 2018
                              Report
                              Copy

                              Address: Balaghat, Madhya Pradesh

                              I had a policy from balaghat branch of jabalpur division issued on[protected] for rs.50, 000/- (Copy of original bond will be sent with the hard copy of the complaint).in the year 2007 i shifted to hyderabad, (Telengana) and entered into ecs system of premium payment through my state bank of hyderabad, nmdc branch.
                              After 20 years of premium payment, the policy got matured in 2011. During this period i was posted out of city for 5 years. I could not make the claim till 2017. When i came back to hyderabad and saw the matured bond, i sent an application to lic balaghat branch with details of my claim (Copies of details sent to balaghat will be sent with the hard copy of complaint).
                              I have not received my matured amount till date and neither any communication from balaghat office.
                              I am enclosing copies of the same to you for further needful please.
                              On the other hand, when i enquired in hyderabad lic office. They say that the matured amount has been paid to some one in 2014 at central bank of india, utawah branch where i never stayed or had any bank account.
                              I still have the original bond with me and was asked by balaghat office to send it to them through phone. I asked them to give a reply to my claim application dated 02.05.2017. They have not replied till date. I doubt balaghat office wants to destroy the original bond, so that i have no document to complain against them.
                              I may submit the same to divisional office with acknowledgement of receipt if asked by them in writing.
                              May please guide me with a reply mail.
                              May please do the needful, so that i get back my money with interest.
                              Thanking you,

                              Yours faithfully,

                              (A. Kundu)
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                Bindhyachal Ojha
                                from Darbhanga, Bihar
                                Jul 1, 2018
                                Report
                                Copy

                                Address: Rohtas, Bihar

                                I diposited rupees 10534/-to policy no[protected] regarding payment of loan but while transaction process error page occured and the payment of loan is pending from date 28/6/2018.in this process the amount was transacted from my bank account. Three days spent but i could not get receipt for my loan payment. Please tell me why can i get receipt for that payment.
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                निवेदन है की प्रार्थनी विद्यावती स्व० रामेश्वर मिश्र ग्राम पोस्ट गोरियाबाद थाना जामों तहसील गौरीगंज जनपद अमेठी के मूल निवासिनी है प्रार्थनी के पति की मृत्यु ०९-०९-२०१७ को हो चुकी है
                                अतः श्रीमान जी से विनम्र निवेदन है की उचित कार्यवाही करते हुए मेरे पति के बीमा का भुगतान हमें करने की कृपा करें| अति महान कृपा होगी |

                                .loan payment for policy no 517885106 - Comment #3145024 - Image #0
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  phiki
                                  from Lucknow, Uttar Pradesh
                                  Jun 30, 2018
                                  Report
                                  Copy

                                  Name - gajendra prasad srivastava
                                  Retired from tata chemicals limited
                                  Covered under superannuation scheme
                                  Quarterly annuity - rs.12663.00 since november 2012
                                  Payment of my superannuation annuity no,.089q[protected] has been discontinued since last quarter of year 2017-18.

                                  Last payment of rs.12663 credited on 21.11.2017.
                                  Please look into the matter and arrange for commencement of payment at the earliest.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sruthyputhillath
                                    from Bangalore, Karnataka
                                    Jun 30, 2018
                                    Report
                                    Copy

                                    Address: Palakkad, Kerala, 678102

                                    My father and me took wealthplus in march 2010,[protected]. He paid rs.10000 each for 3 years (3lakhs) and i paid 20k each (60k in total). And finally in mar 2018, i received around 80k and my father got only rs.243779 lesser than what he had invested. We have not got any explanation till now from agent or from lic yet. Absolutely disappointing. Please provide an explanation for my father getting lesser returns lesser than what he invested. I took the policy on the same day. Hence it cannot be due to the policy period.
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      RameshNaidu Kotyada
                                      Jun 30, 2018
                                      Report
                                      Copy

                                      Address: Hyderabad, Andhra Pradesh, 500090
                                      Website: ebiz.licindia.in/D2CPM/#Login

                                      Hi, i would like to bring to your notice that i have paid lic premium twice (Rs.29571) on 27 jun 2018 for lic policy[protected] and other policies. I paid the premium using lic website online (Icici bank-internet banking) and transaction was successful but itdnt show me the confirmation and i paid it thru my debit card. I also received the receipt. I request lic of india to return the amount (Rs 29571) paid from icici a/c. Thanks & regard ramesh naidu kotyada
                                      +1 photos
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      [protected]
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit