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Life Insurance Corporation of India [LIC] Complaints & Reviews

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1.8
Updated: Mar 24, 2026
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2223
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Life Insurance Corporation of India [LIC] reviews & complaints page 81

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S
Sandip69
from Pune, Maharashtra
Aug 11, 2018
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Address: Purba Medinipur, West Bengal, 721448
Website: [email protected]

Dear sir/madam
Good evening!!

My name is sandip mahaptra, i have done payment for lic policy on 11 august2018 using your online website portal and sent from phonpe upi.

My policy amount rs. 1516 has been deducted from phonpe upi and transaction for same showing successful in jio money.

But after the sucessful transaction using jio payment gateway i was
Not redirected to your portal and i didn't get any acknowledgement from you (Lic website).

I called tophonpe upi customer care, they said that from our side transaction is successfull. For your convenience, i am attaching screenshort of transaction sms. Please find the attachment and do the needful process.

My policy details given below
—

Policy holder name : harshit mukesh jaiswar
Policy no:[[protected]]
Scheme name :

Please needful help.

Thanks & regard's

—

Sandip mahapatra

Mobile no: [[protected]]
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Aug 11, 2018
Updated by Sandip69 Dear sir/madam
Good evening!!

My name is Sandip Mahaptra, i have done payment for lic policy on 11 August2018 using your online website portal and Sent From Phonpe UPI.

My policy amount rs. 1516 has been deducted from Phonpe UPI and transaction for same showing successful in jio money.

But after the sucessful transaction using jio payment gateway i was
Not redirected to your portal and i didn't get any acknowledgement from you (Lic website).

I called toPhonpe UPI customer care, they said that from our side transaction is successfull. For your convenience, i am attaching screenshort of transaction sms. Please find the attachment and do the needful process.

My policy details given below
—

Policy holder name : Subir Mahapatra
Policy no:[[protected]]
Scheme name :

Please needful help.

Thanks & regard's

—

Sandip Mahapatra

Mobile no: [[protected]]

online premium receipt not received /generated (policy no:[protected]

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I am forgot my username and password. Please provide my username and password. My Email ID:- kuldeepswarnkar.[protected]@gmail.com. My contact no. [protected].
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    R
    rakeshpagdhare
    from Mumbai, Maharashtra
    Aug 10, 2018
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    Address: Mumbai City, Maharashtra

    I mr. Rakesh pagdhare, had take a money plus policy no.[protected] on 30/07/2007 from lic branch 89f at jogeshwari. My agent not submitted my email i'd for updating of my account. Thus from start of my policy date i can't updated with my policy account. On account of that i can not login to my account. So please provide me user i'd and password. Also i want to uptodated details from policy start date to till date to my email i'd [protected]@gmail.com
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    View replies
    Respacted Sir,
    Iam a Lic agent. I need user id & password login Lic portal.
    I purchage Lic agent software but not update online lic Data policy holder.
    So please give me my user id & password in my email.
    My name Puneet kumar
    Agency Code 02276-11K
    Branch Delhi -DO II
    Phone no [protected]
    Reply
    I am an Lic Agent. I forgetted my login and password. I want to know my password or I want to change my password. In my agent portal please tell us.
    agent code number: 03901732
    gmail: bharikrishnan.[protected]@gmail.com
    Reply
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      P
      papatel_kadi
      from Delhi, Delhi
      Aug 10, 2018
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      Address: Mehsana, Gujarat, 382715

      I am not able to log into the new customer portal of lic india. During login i am getting following massage. Pl. Guide me.

      "you do not have self policies in your account and hence, your policies were not migrated. Request you to create a new account in the name of your spouse in case you have policies of spouse in your old account and add the policies of your children to that account. Please note, you cannot have an online account in the name of your minor child. Please contact [protected]@licindia.com for further queries."
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      Aug 10, 2018
      Updated by papatel_kadi       I am not able to log into the new customer portal of lic india. During login I am getting following massage. Pl. guide me.

      " You do not have self policies in your account and hence, your policies were not migrated. Request you to create a new account in the name of your Spouse in case you have policies of spouse in your old account and add the policies of your children to that account. Please note, you cannot have an online account in the name of your minor child. Please contact [protected]@licindia.com for further queries."
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        N
        NikkyRamani
        Aug 10, 2018
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        Dear sir/ madam,

        Understand that the portal has been migrated to a new site & has been upgraded too but it has created an issue for me as i am unable to link my other policy details as it is given me an error stating the gender is erroneous as per the policy.

        My gender is a female while the profile is showing it as male which is incorrect. I am attempting to correct it but it is not allowing me to do so as thats a non editable field.

        Request to please help make the required correction or please guide me to the correct who can be reached to get the rectification done.
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          H
          Hemamalini J
          from Mumbai, Maharashtra
          Aug 9, 2018
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          Address: 600087

          Hi,

          I went to your LIC recovery office and cleared all my dues and gave ECS from my account to pay my Home Loan (Loand A/C No. [protected])

          The LIC officials only calculated all my pending dues. Now they say i have one month due pending in 2016.

          Every month my account is getting debited with the EMI amount. I need my tax certificate to submit to IT. Please generate for

          [protected]
          [protected]

          and share it to me immediately.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Aug 09, 2018
          Updated by Hemamalini J           I reached LIC Housing Saidapet Branch. They told they will send the certificate. Still they have not sent to me.
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            D
            deepa.hegde
            from Bengaluru, Karnataka
            Aug 4, 2018
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            Address: 403001

            Dear team,
            I am deepa hegde and my registered mail id in lic customer portal is shreedeepa. [protected]@gmail.com and my user id is shreedeepa. I kindly request you to delete my user id from portal as i am deactivating my existing mail id and creating a new mail id for my official and personal uses. I will be registering with my new mail id. Hence delete the said user id as early as possible.
            User id: shreedeepa
            Mail id: shreedeepa. [protected]@gmail.com
            Dob: 10-november-1989
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              S
              sonisingh13314
              from Bengaluru, Karnataka
              Jul 31, 2018
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              Address: Panchkula, Haryana, 134112

              Dear sir/madam,

              I have one policy (No[protected] which i have added to the email [protected]@gmail.com.

              Now i wanted to add this policy with new email id.

              Requesting you to please delete/remove user id of my policy no.[protected] because i wants to add this policy with another user id/mail id for e services.

              Kindly do the needful. Thank you.

              Regards,
              Soni kumari
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                N
                NARASIMHUDU K
                from Hyderabad, Telangana
                Jul 31, 2018
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                Address: Kurnool, Andhra Pradesh, 518003
                Website: merchant.onlinelic.in/LICMerchant/Login/secureLogin.do

                Dear sir,
                I am k. Narasimhudu agency code 5119 - 656 cm club member my merchant portal problem please regenerate new passwprd
                It takes a very crucial for me to login to the portal of http://www.licindia/in as a customer. Everytime i try login there either it takes too long to loag the login page or else the connection loses out. I hope this is no phishing issue. Please check and do the need ful
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Jul 31, 2018
                Updated by NARASIMHUDU K                 mail id: [protected]@gmail.com
                cell.no.[protected]
                View replies
                Hello LIC,

                I have LIC policy no:[protected]

                TDS amount is deducted from my policy final payout of amount 6571/- but no certificate issued after multiple request.
                Please check and conclude this matter.

                I am planning to escalate this matter further, as LIC is not taking seriously.
                so, my financial loss should be taken care by LIC.
                Reply
                My annual annuity amount of Rs 5865/ which gets credited to my Canara Bank a/c at Valmikinagar branch, Chennai- no[protected] is not received yet. The annuity no. is
                071Y[protected] This relates to the superannuation amount from Hydro S&S Industries Ltd. Chennai Kindly expedite.
                regards
                Reply
                Dear Sir,
                kindly reset my portal passward.
                Information of agent
                Sou. Sujata Ashok Pathare,
                agent Code,[protected]
                Licence no. 5634556
                Phone no. [protected]
                Email address: [protected]@gmail.com
                Reply
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                  C
                  chandora Classes
                  from Nagaur, Rajasthan
                  Jul 30, 2018
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                  Hello sir/madam,
                  Sir mene 02/07/2018 ko lic branch raisinghnagar (Raj.) me policy no[protected] policy holder name krishan lal chandora ki policy ko surrender kia tha
                  Or mujhe 72 hours me rs account me aane ko kha gya pr aaj date 30/07/2018 ko bhi account me rs nhi aaye hai sir mujhe rs ki bhut jyada jrurt h. M daily branch me contact krta hu vo khte h hmne yha se document bhej diye h ab pta nhi kb aaege
                  Sir please meri problem ka jld se jld solution kia jaye
                  Thanks
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  View replies
                  I am facing issues while login to LIC's portal. It says i should try login to old portal however no where on their website indicates how to access the old portal.
                  Reply
                  Dear Sir, i have payed my quarterly premium of Rs 9261 on 06/08/2018 against my Policy no:[protected] through SBI UPI, but after passing of 48 hours i haven't received the payment receipt from LIC as it assured on the Payment acknowledgement . the money is deducted from my account . please do the needful at your earliest convenient.
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                    M
                    mamone
                    from Kolkata, West Bengal
                    Jul 29, 2018
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                    annuity pension stopped unnoticed

                    Address: Kolkata, West Bengal, 700028

                    Annuitant's name mathura mohan neogi
                    Annuity number # 011q[protected],
                    Pollicy number # 320198
                    Date of vesting of annuity 31/12/2010
                    Annuitant's bank name allahabad bank
                    Annuitant's bank a/c no. # [protected]
                    Annuitant's bank micr code[protected]/
                    Annuitant's bank ifs code alla0211836
                    Respected sir / madam, i used to get an amount of rs 3258/- per quarter since i retired from air india...
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                    M
                    mukesh2910
                    from Delhi, Delhi
                    Jul 29, 2018
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                    Address: 331023

                    Dear sir/mam
                    I have a policy with the name of my daughter vedanshi sharma which dob is 29/10/2008, and her aadhar no is[protected]. Policy details are as below:-"jeevan kishore with profit" no of policy is:[protected]. Date of proposal of this policy is 15/07/2013. Unfortunately i misplace this policy but i deposit premium time to time. Now i see the gender shown of my daughter"male", this is wrong. So please suggest me how can i change this gender male to female.
                    Thanks for your anticipation.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    View replies
                    Dear Sir / madam,
                    This policy is already added in my SBI net banking...
                    I paid premium through 'sbi Bill payments.'
                    policy no.[protected] amount Rs 3236 dt 25th July 2018 through SB I Net banking
                    Ref no.IB46774864.
                    Narration: TO TRANSFER
                    INB Billpay ~ Life Insurance C ~ Insurance premium

                    please send me online receipt to my email:
                    [protected]@gmail.com
                    Reply
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                      M
                      makhanlal ghose
                      from Shillong, Meghalaya
                      Jul 29, 2018
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                      Sir,
                      I am having my lic policy[protected] in the name of sri makhanlal ghose with lic cuttack branch, jeevan jyoti, sect 6 cda, cuttack. My survival benefit on 3rd year amounting rs 5250/ was to be received on 28.5.18. As per their specifications i have already submitted my neft mandate along with self attested xerox copy of my aadhaar card, pan card and lic policy copy on 03.04.2018. But, till date the amount hasn't been deposited in my account. Again on 23.7.18 i sent all the required documents to lic of india, jeevan jyoti, sect 6, cuttack. But, till date the survival benefit hasn't been credited in my account specified in my neft mandate. Take it as a request instead of a complaint.
                      Thanking you
                      Yours faithfully
                      Makhanlal ghose
                      Dt 29.7.18
                      Mob [protected]
                      [protected]
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        G
                        Ganesh Shrigadi
                        from Badlapur, Maharashtra
                        Jul 28, 2018
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                        Address: Ahmednagar, Maharashtra

                        Kindly intimate status of my below three policies
                        [protected] prem amount rs. 15000,[protected] prem amt rs10000,[protected] prem amt rs.10000 branch 954 ahmednagar
                        Pl intimate whether these policies are still live, if not kindly know me the repayment amount, date, cheque no. If any drawn in my favour
                        = kamal vijay shrigadi
                        Plot no 3, saikamal, samarthnagar, behind hotel sagar, ahmednagar 414003
                        [protected]@gmail.com
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          S
                          SANDEEP. BHATNAGAR
                          from Mumbai, Maharashtra
                          Jul 28, 2018
                          Resolved
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                          Resolved

                          Address: Deoria, Uttar Pradesh

                          Sir. I paid rs 1324 for my two policies on 28/7/2018. Firstly i paid by sbi net banking... And i got message txn failed. I checked my account... Money was not debited from my account. Then i again paid same amount by kotak mahindra net banking. Second time transaction was successful. But after some time my sbi account was debited by rs 1324... So please refund one of debited amount.
                          Aug 8, 2018
                          Complaint marked as Resolved 
                          Money refunded in my sbi account after 10 days
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          Jul 29, 2018
                          Updated by SANDEEP. BHATNAGAR                           Receipt generated for successfull txn is attached...

                          Jul 29, 2018
                          Updated by SANDEEP. BHATNAGAR                           Sib transaction

                          Jul 29, 2018
                          Updated by SANDEEP. BHATNAGAR                           Kotak Mahindra transaction

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                            B
                            Bakar Asaria
                            from Pune, Maharashtra
                            Jul 27, 2018
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                            Address: 40054

                            At present the installment due for my annuity no. Q[protected]Policy no. 12508) is being
                            Transferred to my hdfc bank a/c no. [protected]. The address of the hdfc bank branch is as under.
                            Hdfc bank ltd
                            78 kalyaninagar, bishops co-ed school campus
                            Yerawada, near pepsi godown
                            Pune - 411006, maharashtra
                            Since january 2018 i have not received any installment for annuity no. Q[protected]Policy
                            No.125808) nor i have received any commnication from you for not doing so. Kindly look into the matter and do
                            The needful. Please let me know earliest possible regarding action taken. I appreciate your kind co-operation
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                              A
                              Avinashmahto
                              from Surat, Gujarat
                              Jul 26, 2018
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                              Address: Vadodara, Gujarat, 390004

                              This is avinash mahto. My father had a policy named[protected] from branch no. 522. He died on 13 sept 2017 due to cancer. My mother claimed as nominee for death claim but the manager says that niminee name is different. We provided appedevite from the court but he is not ready to pay claim amount excusing RBI had stopped the claim amount. There were two other policy named the same nominee named but that claim paid so why this claim amount not paying from lic. Is the lic has changes of rules from every states or just a single regulation all over india. So please help me out. I complaint IRDAI AND CONSUMER FORUM but didnot got any satisfactory answer.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                A
                                aksthesun
                                Jul 25, 2018
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                                Address: Rohtak, Haryana

                                There has been a big fraud with the lic housing finance. The initial interest rate was 8.75 in 2009 for the initial 3 years and after that they have changed roi to the current rate in 2013 to 11.75 but after that several time rbi reviewed and announced several interest changes. But my loan account roi is still 11.75. After all these years of payment i have ended up paying almost the loan equivalent and still have the same principle amount.

                                Please help, i can not pay this much amount of money.
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                View replies
                                I tried to payment of loan through online it will occur error repeatedly.so how can i do the payment of loan through the online. Thank you.
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                                  A
                                  Ashok CL Gupta
                                  from Noida, Uttar Pradesh
                                  Jul 24, 2018
                                  Resolved
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                                  Resolved

                                  Dear sir/madam
                                  Good morning!!

                                  My name is ashok gupta, i have done payment for lic policy on 20 july 2018 using your online website portal and jio money.

                                  My policy amount rs. 8036.86 has been deducted from jio money and transaction for same showing successful in jio money.

                                  But after the sucessful transaction using jio payment gateway i was
                                  Not redirected to your portal and i didn't get any acknowledgement from you (Lic website).

                                  I called to jio mome customer care, they said that from our side transaction is successfull. For your convenience, i am attaching screenshort of transaction sms. Please find the attachment and do the needful process.

                                  My policy details given below
                                  —

                                  Policy holder name : harshit mukesh jaiswar
                                  Policy no:[protected]
                                  Scheme name : jeevan tarun (Plan-834)

                                  Please needful help.

                                  Thanks & regard's

                                  —

                                  Ashok kumar gupta

                                  Asst. Manager it, calyx container terminals pvt ltd,

                                  Mobile no: [protected]
                                  Jul 25, 2018
                                  Complaint marked as Resolved 
                                  I got receipt of lic payment.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    S
                                    seemanagar
                                    from Indore, Madhya Pradesh
                                    Jul 23, 2018
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                                    Address: Jhabua, Madhya Pradesh, 457773

                                    Please remove my old user id 'nitishgovind' maine apni ek diffrent user id bana rakhi hain jisme meri sabhi policies add hain. Keval old user id main add policiy new user account main add nahi ho rahi hai. Atah meri old user id 'nitishgovind' delete karane ki kripa kare. Taki main apni matra ek policy jo another account (Nitishgovind) me add hain. Use main apane new account me add kar saku. Dhanyawad.
                                    Name - seema nagar
                                    Policy no.[protected]
                                    User id - nitishgovind
                                    Mobile no.-[protected]
                                    Email - [protected]@gmail.com
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    View replies
                                    Sir I Anoop kumar upadhyay policy no[protected]have paid premium 16.07.2018 rs 3490.00 without tax through bhim app (upi) but I don't received any receipt till date and time . Rs 3653.00 debited from my account on same time.
                                    Please do the needful.
                                    Reply
                                    Sir I Anoop kumar upadhyay policy no[protected]have paid premium 14.02.2018 rs 3490.00 without tax through bhim app (upi) but I don't received any receipt till date and time . Rs 3653.00 debited from my account on same time.
                                    Please do the needful.
                                    Reply
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                                      A
                                      Akilanitha
                                      from Bengaluru, Karnataka
                                      Jul 20, 2018
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                                      not received my annuity from lic p&gs dept

                                      Address: 600117

                                      Policy No:-304801

                                      I have not received annuity payment since May 2018. I have sent many
                                      reminder by courier/e-mails along with "Existence of Life" attested
                                      certificate. There is no response from LIC P&GS department so far.

                                      I have got a letter from your department today to submit Existence
                                      Certificate. so, again I sent soft copy in below mail. Do needful, please.

                                      Every year renewal...
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