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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: May 24, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 89

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R
rpanu
from Delhi, Delhi
Apr 16, 2018
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Hello my name is dr. Rajendra prasad. My policy no.[protected] and suddenly i stop getting my pension from november 2017 due to non submission of life existing certificate.

I never get complains about my policies and pensions on lic but this is first time and i am so afraid what is the issue.

But now i already submit it and its been 2 months but still i didn't get my payment of pension.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
LIC HFL portal not working so not able to pay the EMI so kindly send the other option
LIC Credit card PIN not received
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    dsant
    from Delhi, Delhi
    Apr 16, 2018
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    Address: Thiruvananthapuram, Kerala

    I have an lic bima gold policy opened in 2006 and maintained at lic, pattom, thiruvananthapuram, kerala. I was entitled to receive an amount of rs. 10000/- each in 2010 and 2014 as money back. Though the amount for the year 2014 was received in time the amount for 2010 has not yet been received. This has come to my notice only recently and i sent 3 e-mails to the lic office at pattom in november 2017. As no response had come from them i sent a registered letter on 26.12.2017.

    Within a week an officer contacted me on phone and informed that the money due to me would be credited to my account shortly. As requested by him i submitted copies of my policy document and bank passbook on 12.2.2018. As no further information had been received from them i sent a complaint to regional manager, lic south zone, chennai on 5.3.2018. I have not yet received the amount. Nor have i got a call from them.
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    LIC Credit card PIN not received
    Takes lot of time to login through mobile browser.For those who are paying premium at last moment unable to avoid late payment charge.Login is possible through laptop and desktop but not by mobile browser.
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      M
      MR Parsuraman DISTRIBUTION-DISTRIBUTION EXECUTIVE HO
      from Pune, Maharashtra
      Apr 16, 2018
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      Respected sir:

      I have to policy nos.[protected] &[protected] both got matured and i appliced for getting the payment submitting all the papers. However, i have received the payment of rs.12, 241.00 for settlement of policy no.[protected] under neft to my axis bank account.

      Regarding my policy no.[protected] i have received a message on my mobile number that "we have registered your policy no.[protected] under neft witn axis bank under account code noxxxxxxxxxxxxxx" on 24.3.2018. However, the payment has not done so far to my bank nor i received any payment information on my mobile from lic. Kindly look into this issue and see that the payment of rs.12241.00 is to be transferred to my account through neft immediately. All the details are with you. Hoping to hear from you very soon.,

      Regards
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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        S
        Srinivas Shenoy
        from Mumbai, Maharashtra
        Apr 16, 2018
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        Address: 400 057
        Website: NON RECEIPT OF THE ANNUITY DUE TO ME ON 1ST MARCH ANNUALLY .

        This pertains to my policy no.[protected]. I had sent a registered letter on 12/03/2018 that the annuity amount payable on the subject policy is not yet credited to my sb account. I was earlier receiving regularly this credit since 2012. Subsequently, i have emailed reminders to mm. Mumbai-do-3 and wz_ipp regarding non receipt of the amount due to me, but as usual there was no response.

        I approached personally their wzo office at ipp cell, mumbai on 28/03/2018, but they could not provide me any reasons for non credit of my sb account. It was suggested to lodge a fresh ecs mandate, which was delivered by me alongwith a cancelled cheque by speed post on 03/04/2018. But to date, i have yet to receive my entitlement and an acknowledgement for receipt, which i have received immediately from the postal authorities.
        I am a senior citizen. Are the lic staff not entitled to provide minimum basic service to their policy holders? Is lic a charitable institution?
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          S
          Shpanc28
          Apr 13, 2018
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          Address: 400001

          This to bring to your kind attention that i have taken lic wealth plus highest nav during last 8 year plan and risk cover for 10 years for 2 lakh and paid premium rs.1, 20, 000 in 3 yearly premium of rs.40, 000.
          It is quite disappointing to note that i have got rs.90207/- against paid rs.1, 20;000 on maturity on[protected] after 8 years. During last 8 years bse index crossed more then 30000 and nifty crossed more then 10000, and lic created lots of rupees profits from share investment every year. But this wealth plus not created wealth for policyholders but highest nav plan made loss for me.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Apr 13, 2018
          Updated by Shpanc28
          Post update complaint
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            B
            Basudev Bal
            from Bhusawal, Maharashtra
            Apr 13, 2018
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            Sir i have a policy no 27424352 in the name of smrutirekha bal. Dob is 02 may 1999. Yearly premium is 36000+810 (Tax). Due on 20 apr 2018. When i want to pay the premium through mob apps after completion of 2 steps verification payment option is showing "connection failed. Check net connection". How can i will pay it online because i m under training can't go out side
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              R
              Rishi Singh Hundal
              from Patiala, Punjab
              Apr 12, 2018
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              Address: Mohali, Punjab, 140301

              My name is ravinder kaur and im from mohali. My policy number is[protected]. I opened this account in 21/06/2010 and this is yearly installment. The amount of installment is 9608 rupee, yearly and till today i complete 7 installment means 67, 200 rupee. When i want to surrender because i need money urgently and i visit office and they told me that they will give me only 54823. What the # is that. I give 67 thousand ruppee and when i want money they deduct 12, 377 without any reason... I must tell you all people never invest money in this company.. They just making you fool.. People who are uneducated are invest the money in this company. You can think if the company doesnt give me my full money then what do you think that they will give you money in future. Answer in never im going to shutdown my all policies and never think about invest money in this company...
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              In my login ID "Sulaxmi", gender wrongly taken as "Male".
              I want to change the same but it is not happening.
              Please help to change the gender to "Female".

              Please contact me on - muthulakshmi.[protected]@gmail.com
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                V
                VENKATESH SHRIYAN
                from Mumbai, Maharashtra
                Apr 11, 2018
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                Address: Mumbai City, Maharashtra, 401107

                Policy number[protected] in the name of my son vivek v shriyan was due on 1st april 2018. Despite his account details are with lic of india and was confirmed by lic vide their letter reference 91n/claims/survival benefit dated 05/02/2018 received by us in the last week of march 2018. Lic is requested to pay the survival benefit imdtly.

                V s shriyan
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                I used to pay premium of my various policies through the customer portal and the same was upgraded to new one launched by lic, but it is not responding these days and the old one is also not displayed.Kindly do the needful so that the due premium can be paid in time.
                Sir
                I manjunath patil having agent code 0343566m, am requesting u to provide agents portal user name and password so please do the needful...

                Thanking you

                Manjunath Patil
                0345366m
                Mpk.[protected]@gmail.com
                [protected]
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                  J
                  Jyotsna Sud
                  from Chennai, Tamil Nadu
                  Apr 11, 2018
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                  My annuity no is 093h[protected]. Annuity of rs. 31, 400/- is being deposited in my bank - south indian bank, rajouri garden branch since 1st january 2012 every six months. However, there is no annuity deposit after 1st january 2017.
                  Hence annuity amount of rs. 31, 400/- is due from lic as on 1/7/17 and 1/1/18. Please look into it and do the needful.
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  POL[protected] matured dt 31.3.18 documents submitted well before time but no pymt received till date no response of my repeated mails to bo/do Kolkata 1
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                    R
                    Rakkiannan M
                    from Coimbatore, Tamil Nadu
                    Apr 11, 2018
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                    Address: 641042
                    Website: Ghoogle Chrom

                    Ref. Your sms dated wed.13/12/2017 2.18pm. To my mobile phone
                    Sub. Link my aadhar and pan number to my lic polices.
                    I herewith submiting the numbers of my aadhar and pan as followes:-
                    My aathar no:[protected].
                    My pan no. Aanpr6976m

                    Please link the above numbers to my police ie. Varishtha
                    Pension bima yojana/ police no.[protected]. Dated:05.11.2003.
                    & release the pension payment fron 01.01.2018, whic was suspented tilldate.
                    Thanking you
                    M. Rakkiannan.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      V
                      Veena khandelwal
                      from Amla, Madhya Pradesh
                      Apr 11, 2018
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                      Resolved

                      Website: licindia.co.in

                      Sir, in the above product of lic there is a provision to tender a anual premium in advance. On this amount lic gives 10.5%interest and adjust this amount with interest in next unpaid due premium.in above policy i have deposited amt equal to a anual premium in advance in the month of 11/2016 for the next unpaid premium for the month of 11/2017. But lic has neither adjusting the above amount nor taking amount for further due premium in the month of 12/2018. I have visited branch office shivpuri comes under division office gwalior of central zonal office bhopal (M. P.). No body is serious about the policyholders services and no one is taking interest towards solving the problem from bottom to top in the institution of lic of india.
                      Apr 11, 2018
                      Complaint marked as Resolved 
                      This is false. Problem is as it is. This type of practices are also highly objectionable that with solving the problem, the concern person is changing the status of problems As RESOLVED. neither LIC given any information about what they doing in the matter nor satisfactory answer.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      I do have existing LIC policy[protected] which I tried to add in LIC portal in my login. But it gives me error "Gender not matching with profile"

                      My profile gender is Female. I am not sure why it does not match.

                      Can you please help in updating the policy gender as Female

                      Name : Manasi Manoj Lotankar
                      DOB :22/01/1977
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                        D
                        Dipanjali1978
                        from Bhubaneshwar, Odisha
                        Apr 10, 2018
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                        Address: Khordha, Odisha

                        Dear sir,
                        My license no 4531883 of lic of india bearing code no 2619-58h, i am not working since last 3years & above. But license is showing in irda portal. Now i am working in another insurance company as a sales manager. But by 5th of april 2018, i came to know that it is showing in irda portal. It is now answerable to my current company.
                        Request you, kindly remove my agency code from irda side.

                        Thanks & regards

                        Dipanjali acharya
                        Mobile - [protected]
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          M
                          Mayank Mauli Ojha
                          from Ranchi, Jharkhand
                          Apr 10, 2018
                          Resolved
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                          Resolved

                          Address: Deoria, Uttar Pradesh

                          Respected sir,
                          I wanted to draw your attention towards the bad facility of lic company of (282) bo-i vishwabandhu complex raghav nagar, deoria 274001. My policy number is[protected] whose maturity date is on 19/03/2018 but yet the money haven't reached in my account. My agent's agency code is 05731282 to whom i had been submitted my all documents such as aadhar no. Etc.
                          So, my request is to you to please provide the maturity money on my account as soon as possible. And strictly take some action about this delay.
                          For this kindness, i shall be thankful to you.
                          Apr 16, 2018
                          Complaint marked as Resolved 
                          I have get the information that because of the negation of agent no 05731282 who is Shatayprakash Gupta who hadn't summited my documents . For this reason I haven't received my maturity money.Please take strict action about this agent .Yours agent is led your name down .
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            J
                            Jayant Shrotri
                            from Mumbai, Maharashtra
                            Apr 10, 2018
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                            Address: 400081

                            Under my pmvvy policy no.[protected], i have still not received my monthly annuity payment for april`18, as of 10/4/18.in spite of repeated mail messages to lic mulund branch & ho and repeated telephone calls, i have not received any information on the same. Pl look into this seriously and arrange to take urgent necessary action for the payment.

                            - neena jayant shrotri
                            Mulund, mumbai
                            Em: [protected]@yahoo.com
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Sir my agent portal is not working.
                            Plz send my correct portal password.
                            Name-mehram puniya
                            Id-0093419H
                            Dear Sir / Madam

                            I, Anil D. Patil agent of LIC of India with agency code 02441949. Licence number 1995610. Connected to kolhapur branch. Please send a new portal id to my email id :- [protected]@gmail.com

                            Thanking you sir
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                              S
                              Shariq Azmi
                              from Bhubaneshwar, Odisha
                              Apr 9, 2018
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                              This to bring to your kind attention that i have invested in lic vide policy no.[protected] and[protected] for 12 year term under sum assured of rs.70, 000 each.
                              In this regard i have sent speed post to chief manager, sodepur branch. However there is no reply from his end.
                              It is quite dissapointing to note that i have got a profit of rs.6130/-each which is after 12 years term. I have received payment of rs.44, 491/- each despite sum assured is declared is rs.70, 000. This is shameful and a big blot to your scheme.
                              When you talk of sum assured then you should give sum assured plus bonus and this is exactly what was explained by your representative.
                              Please do not take it otherwise i was planning to esclate this issue to various newspaper so that our citizen should not fall prey to lic.
                              Kindly consider the matter urgent. Looking forward to your valuable response.

                              Regards.
                              Shariq azmi
                              [protected]
                              [protected]@yahoo.com
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              I need Online Payment, now I am pay monthly auto deduction mode. So I Need to change Online payment. and also I can pay 3 months or 6 months.
                              Nonreceipt of monthly pension

                              i have not received my LIC pension for March 2018 till date. My employee no 68192. retired from Wipro in the year 2017. Generally I get the same on 1st of every month.

                              my master Policy no. GSCA/320773, Annuity no. 011M08171788.

                              my monthly pension amount is Rs.9969
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                                Saket_Sharma
                                from Sagar, Madhya Pradesh
                                Apr 8, 2018
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                                Address: Sagar, Madhya Pradesh, 470001
                                Website: ebiz.licindia.in

                                I have two different user id of lic with two different policies under them. Now while updating the aadhar no. And pan no. Online in these user id's one of the user id is not updating because of giving the remark already the same details have been updated in other user id. I want to delete one of the user id and want to add all my lic policies under single user id. Please tell me the procedure how to delete the second user id to enable me to club all the policies under one user id.
                                And i tried the auto fetch and merger but its shows error message of data mismatch.
                                Please recitfy this problem
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                I am unable to login lic site to pay my premium, pls resolve it as soon as possible
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                                  vishnuduttajha
                                  from New Delhi, Delhi
                                  Apr 8, 2018
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                                  Address: Ghaziabad, Uttar Pradesh, 201010
                                  Website: [email protected]

                                  I'm vishnu dutta jha my contact number is [protected] resident of s-1, 4/143, vaishali (Earlier resided at f-3, 2b/82, vaishali).

                                  Amount rs 30 lakhs was sanctioned to me vide application number/file number [protected] dated 06 oct 2015, however, in december 2017 this loan was transferred to pnb hfl through cheque no "180098"[protected] dated 20/09/2017 for an amount of rs 25 lakhs (While balance amount of the loan was above 24 lakhs exact amount not known on the date of submission of cheque) which has already been debited and now my emi is being debited to pnb hfl.

                                  Ive complaint many times on customer portal through login and used to get feedback ack number (Last time it was req-ni-000009) but no response.

                                  Please expedite the issue and return my documents as well as my balanced amount.
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  Ear Sir/Madam

                                  I, Anil D Patil agent of LIC Of India with agency code 02441949. Licence number 1995610
                                  connected to kolhapur Branch. Please send new portal ID and Password to my e mail ID: [protected]@gmail.com

                                  Thanking you sir
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                                    M
                                    mahismita3392
                                    from Mumbai, Maharashtra
                                    Apr 7, 2018
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                                    I am Mahesh Shelke, nominee for the two LIC policies ( Policy numbers: 1.[protected] & 2.[protected] of my mother Sumanbai Shelke.
                                    Unfortunately my mother is no more and I did surrender the policies to Chalisgaon branch on 27-Feb-2018 with the bank details of mine.
                                    As we all are humans and we do mistakes, so I did. I had given the details of closed account and unfortunately I did realize it too late and by the time I realized it, the NEFT was done by LIC to the mentioned account. I am sure this transaction would have failed since the account is closed by the bank.

                                    As soon as I realized my mistake, I did visit LIC Chalisgaon branch on 16- March-2018 and provided fresh documents (bank details of active account which is Cheque xerox as a proof) to Mr. Nikam from claims department. He had told me that within 8 days, I will be getting the expected amount. So far, I haven't received the same.
                                    Please help me asap.
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                      Dr. Amir Hussain
                                      from Jammu, Jammu and Kashmir
                                      Apr 6, 2018
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                                      Address: Jaipur, Rajasthan, 302012

                                      Tried to register a new user to the lic portal using the policy number provided by lic in the policy document, not able to register as the portal shows the error message "the entered id does not match with our record please try again". Tried multiple times, but the same error is shown. I am sure the policy number is correct. Have sent a mail to the portal support, but have not received any response yet...
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      Apr 06, 2018
                                      Updated by Dr. Amir Hussain
                                      I have already an existing lic account but now its telling invalid user id which i was using till last year without any issue. I heard its due to kyc update. But now when i try to re-register always its gives the same error pop-up invalid policy number. What kind of crap is this. There is no proper validation in this site. How can i trust in such kind of portal for the premium payment security.
                                      What could be the solution. Any help on this.
                                      Note : the same policy number without login i am able to pay the premium without any issue
                                      Apr 06, 2018
                                      Updated by Dr. Amir Hussain
                                      I have lic policy :[protected].
                                      I used to do online payment from old portal. However it seems that since new portal has been started i can't login.
                                      I have already emailed multiple times to [protected]@licindia.com, but these guys are not replying to my emails.

                                      Please migrate my data from old portal to new portal.

                                      Due to your lack of response i have to bear the late charges while paying premium
                                      Thanks
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                                        नीरज कुमार
                                        from Siwan, Bihar
                                        Apr 7, 2018
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                                        Address: Firozabad, Uttar Pradesh, 283145

                                        Respected sir,
                                        I paid my quarterly premium online by sbi debit card amount of Rs1606.00 having policy number[protected]
                                        Name- Neeraj Kumar Chauhan
                                        Date-06/04/18
                                        But i could not save the reciept .
                                        So I request you to send my reciept on my registerd email id "[protected]@gmail.com"
                                        Aplicant detail:-
                                        Name-Neeraj Kumar Chauhan
                                        Father Name- Sundar Singh Chauhan
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                        Apr 07, 2018
                                        Updated by नीरज कुमार
                                        Respected sir
                                        I submitted my policy amount of Rs1606 of April month online using SBI debit card on 06 April 2018. Unfortunately I couldn't save my receipt during submission. Please send my payment receipt on my registered email id "[protected]@gmail.com"
                                        Name-Neeraj Kumar Chauhan
                                        Father's Name- Sundar Singh Chauhan
                                        Policy no.[protected]
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