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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 86

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B
brahmadatta dubey
from Gwalior, Madhya Pradesh
May 1, 2018
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P0licy no.[protected] i have submitted on line and off linedocument. Lic of india informed about mis match for link to me. Inmy other policy acceptit and link sucessfully. So please consider in above policy when i took the policy policy agent fillup some different spelling word. So consider it. It was not a false matter. Brahmadatta dubey adhar no.[protected]
Pan no. Adkpd 8793j
Your faith fully brahmadatta dubey date.01/05/2018
Hatta damoh m. P.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    S
    soumits12
    from Bengaluru, Karnataka
    Apr 30, 2018
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    Address: 560037

    This is to raise a complaint for the non- receipt of LICHFL Property original doc, i have cleared all payment on 12- Mar-2018 & it was assured to me that the document will reach KASBA office withing a month, & they will call me once the same is received. I did multiple follow ups & the personnel who pick the call dialed at[protected] LICHFL KASBA office is clueless on the query & always tell me to call me after some time, or dial when the AM is in office, also when i requested for AM contact details he denied, not sure what is the problem with transparency.

    The response from this branch is pathetic & the employees most of the time rely on AM for any basic communication ton customer, It has been more than a month & still i have not received my LOAN ORIGINAL DOCUMENT, i would like to escalate this to concern for expdiating the delivery of the LOAN original documents, not sure when full amount is paid what is the challenge with the BANK to release the documents on time

    I would be glad if someone from LICHFL can assist me on this.

    My Loan Details

    Customer ID: 18381900 Loan Number :[protected]
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Dear policyholder, we have registered your policy no[protected] under NEFT with STATE BANK OF INDI under A/c code XXXXXXX5865
    I have received this type of message but my account is not debited.
    So kindly check my policy details and give a answers in shortly.
    Thanks for readings my request.
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      H
      Harinarain Sharma
      from Ambasa, Tripura
      Apr 30, 2018
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      Address: Muzaffarpur, Bihar

      Dear sir, i submitted the policy bond with all papers and discharge voucher to live br 2, muzaffarpur, but no outcome has so far been noticed and the proposal has been returned. The remittance has been acknowledged by the lic till feb.1997, after that all remittances returned. I will request you to look into the matter and arrange to pay at the earliest. Photo of all related papers are being attached for perusal and necessary action, please. Yours faithfully, harinarain sharma.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      Apr 30, 2018
      Updated by Harinarain Sharma
      Complaint acknowledged
      My health isurance policy is mediassintent. my accident is 23/08/2017 i am admit is narayan hospital jaipur . and i am discharge on 04/09/2017 and my claim is pending 10 months and no respons my claim so i request my complaint is registerd, and take action is medi assistent my claim number is 95228599 and pasient name manish kumar gupta
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        C
        ceekumar
        from Dehra Dun, Uttarakhand
        Apr 29, 2018
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        ###

        Address: Dehradun, Uttarakhand, 248001

        Not able to login for payment of policy premium aleart comes says

        Your policies were not migrated due to data/ technical issues. Request you to please contact [protected]@licindia.com.

        Name of my son on whose policy is there avinash kumar - dob 18.09.2002
        Komaljeevan

        Mob [protected]
        But not able to send mail to [protected]@licindia.com...
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        A
        ashok mahato
        from Delhi, Delhi
        Apr 28, 2018
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        Address: 121004
        Website: [email protected]

        Sub: not received instalment year 2017
        Policy no. 49004

        Dear sir,

        With thank received one installment through ecs year 2016 but last year 2017 installment not received till date, my policy no. 49004, annuity no. 47204,

        Please look into the matter, i hope your immediate action will be highly appreciated.
        Bank detail already given to you for neft

        Thanking you,
        My mail id [protected]@rediffmail.com
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Apr 28, 2018
        Updated by ashok mahato
        not received installment from 2017, my policy no. 49004, annuity no. 47204, ASHOK MAHATO
        H.NO. 6246 A Pocket – 1,
        Sector -3, Faridabad
        Haryana
        Pin code – 121004
        My mail id [protected]@rediff.com

        Ashok Mahato
        ICICI Bank
        Sector-16, Faridabad, Haryana
        a/c no.[protected]
        IFSC – ICIC0000083
        Please change of the my correct Name is ( K.P.Udaykumar) but present udhaykumar is there.please my ignore . this is important so many days gone but is not correction after words my mobile number [protected]
        Hi,
        I have 2 policies in LIC with policy number as[protected] and[protected].My name is preethi and I am not able to create an account in LIC .I have provided all the detail in first page of new registration it is not moved to next page and also not able to create the account.COuld you please confirm how to create userid and PWD
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          S
          sudhansu malik
          from Noida, Uttar Pradesh
          Apr 28, 2018
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          Address: New Delhi, Delhi

          Dear madam/sir,

          Ref. To my complaint no[protected] with lic against policy no.[protected] dated 28/10/2017 is not resolve till date as the complaint is below:

          Your sale team pooja, kanika khanna and vivek they were assured me to give for cash back 10%, diwali bonus 15-20 %, credit card, term insurance 10lac and referral bonus 10% if you purchase the policy, then i was purchased the policy and also refer a friend for the same policy, after that they were switched of there phone and not contracted by me, i also recorded there phone calls for these facility, i will send it if you needed.

          The branch said on the comment that there are no such person but who was called me for policy and who collect cheque from me and submit in lic, i have the call record which was received from [protected], [protected], [protected], [protected], i will show at police station. Who is the agent on my policy and lic give commission for the policy.

          Please beware of the call for lic.

          With best regards
          Sudhansu malik
          [protected]
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            B
            bharti70
            from Mumbai, Maharashtra
            Apr 28, 2018
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            Address: 400088

            In this connection i have submitted discharge form, neft form, bank blank cheque and submitted to lic bhiwandi office via speed post on 14/7/2017 and same acknowledge with me.. The above said policy mature on 31/3/2018. My details as under
            Name - bharati pandharinath bhoir
            Policy no[protected] mature on 31/3/2017 mature amount more than - rs -20000
            My cell no - [protected]
            My bank name - bharat co-op bank (Mumbai) ltd govandi, vikrant induastrial
            Estate govandi (E) mumbai -88

            Bank account no - [protected]
            Ifsc code - bcbm0000015
            Email id - [protected]@gmail.com
            My husband email id - [protected]@gmail.com
            In view of above inquire this matter direct to lic mature amount deposite in my saving account immediately
            Thanking you
            Bharati pandharinath bhoir
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              L
              Leeladhar barod
              from Bhopal, Madhya Pradesh
              Apr 27, 2018
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              Address: Indore, Madhya Pradesh, 452001

              LoansLife Insurance Corporation of India [LIC] Original property documents

              To,
              The Manager
              LIC Housing Finance Limited
              Laxmi Insurance Building
              Asaf Ali Road
              New delhi.

              Sub: RELEASE OF ORIGINAL DOCUMENTS of Residential property (Registry papers/Building Map)

              Dear Sir/Madam,

              It is to bring to your kind notice that I have a Loan A/C with your company M/S LIC Housing Finance Ltd under the Loan A/C No.[protected] by the name of LELLADHAR BAROD

              It is further requested that I have deposited my following documents with your Finance company at the time of application for loan vide application no.[protected], the above said loan is fully prepaid by me drawn in favour of your company .

              I have personally visited your bank today for the fifth time along with all the documents related to preclosure of my loan account dated 13th March 2018 but my documents were not rleased by the dealing executive.

              I have applied for a Loan against the above referred property and due to your unprofessional attitude of working my loan file will be rejected for which I reserve the right to take suitable remedy in the court of law.

              You are requested to reply me on this subject and advice by when our documents will be released as you are harassing me by delaying the release of Original property documents which I feel are either lost or misplaced by your office due to which every time I visit your office you have new reason to deny the document release.

              Also give me complete summary of A/C stating the payments received by you from day one of loan to the completion of loan account in march2018 as a customer I have the right to know above information kindly provide the same at earliest.

              Best Regards
              Leeladhar barod
              Phone Number : [protected]
              e.mail: [protected]@gmail.com

              Sub: RELEASE OF ORIGINAL DOCUMENTS of Residential property
              Loan account Branch -
              LIC Housing Finance Limited 9/1 2nd floor. U.V.HOUSE SOUTH TUKOGANJ INDORE M.P.
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                S
                shiv_akg
                from Kolkata, West Bengal
                Apr 26, 2018
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                Address: 700007

                I had taken a pension policy thru lic's lions range office dated 28/02/2004, policy no..[protected], t/t 147-13 which has got matured on 28/02/2016 & the disbersement date is 28/02/2017.
                Since then i am just moving around once to the divisional office at jeevan prakash & branch office at lions range like football. The claim manager says there is a technical proble to downloading the option from but nobody is serious about. Still i am unpaid. Pls. Help me.
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Please response me... I am very upset about, as still there is no action from the Lic end.
                Still no response from LIC, On 26th April, I had made an online complain about my policy, which is already
                matured over a year. The disbursement date was 28th of Feb. 2018 but still it is pending. I am a senior citizen n moving door to door since 4 months...
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                  Y
                  Yash270
                  from Mumbai, Maharashtra
                  Apr 25, 2018
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                  Got call stating unclaimed bonus.
                  60% taken by agent if we go via them otherwise we get full amount.

                  Took policy details and dob. They said not possible to claim online. Looks like a fraudulent call.

                  They gave below details to callback.. I tried and reached to the same person. So number is genuine but looks fraud people.

                  Tel [protected]
                  Contact manju arora
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                    N
                    Nidhi819
                    from Dirba, Punjab
                    Apr 25, 2018
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                    Address: Chandigarh, Chandigarh, 160036

                    Sir,
                    I have paid lic premium for policy no[protected] dated 17/04/2018 of rs. 25173 /- through pay direct (Without login) cnline at www.Licindia.com, but i do not recived any reciept till date and time. Rs 25173/- debited from my account on same time.
                    Transaction id was 993019. Transaction was successful. Screenshot attached.
                    Pl do the needful.
                    Email id - [protected]@gmail.com
                    +1 photos
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                      V
                      vyomech
                      Apr 24, 2018
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                      unable to login to the customer portal

                      I am not able to log into the new customer portal of lic india. Due to this i am not able to know the latest premium update and cannot make a payment for any of my policy premium, if it is due. Who will be responsible for the delay and the interest that i will have to pay?

                      I was able to access the old site and was regularly paying my premium....
                      +1 photos
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                      V
                      Vandana Gangal
                      from Gwalior, Madhya Pradesh
                      Apr 24, 2018
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                      In policy no.[protected] { lic's health plus plan (Table 901)} my husband mr. Yogendra gupta is a policy holder but after our divorce in dec 2017, we are separated and not in a family bond now. According to lic it will provide the amount only to the policy holder, i. E., to mr. Yogendra gupta. Since the inception of policy from 5/11/2008, i have paid all the premiums of the policy from my account and i am in possession of all the original bonds and health cards with me (Can produce them as documents if required). My request is that the policy should be surrendered in to my favour as the second nominee due to the decree of divorce. Mr. Yogendra gupta is not now a family head so his name as a policy holder should be shifted into my name. And immediately a stay order must be issued so that, my husband could not withdraw the amount from lic.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Sir, I(sandeep kumar paroche)have paid lic premium for policy no.[protected] dated 14/04/2018 Rs.643/- through paytm but do not recieved any reciept till date and time. Rs.643/- debited from my A/C on same time
                      Please do the needfull
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                        M
                        Mohammed Qashim
                        from Gurgaon, Haryana
                        Apr 24, 2018
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                        Address: New Delhi, Delhi, 110062
                        Website: LIC

                        Dear sir/madam,
                        I have a query that i have changed my name from mohd. Qashimqureshi to mohammed qashim i have one policies in lic can replace my old name to new name please guide me process...
                        Please reply me soon as possible...
                        With regards
                        Mohammed qashim
                        Mobile no:-
                        [protected]
                        [protected]
                        E-mail:-
                        [protected]@yahoo.com
                        [protected]@gmail.com
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        Agent code : 19232987
                        Name Mrs. Anuradha Kiran Ramgir
                        pan No. BBNPR5239P
                        gmail.com : [protected]@gmail.com
                        Taking too much time for issuing LOD (List of Documents) its been 5 weeks passed when i applied for it .
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                          R
                          ra.phadke
                          from Mumbai, Maharashtra
                          Apr 23, 2018
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                          Address: New Delhi, Delhi, +91
                          Website: [email protected]

                          Dear sir,
                          During payments of my lic polices nos. :[protected] (16 polices), through net banking (Icici bank on 12/04/2018), payment of rs. 19415/- has been deducted from my account but shown transition failure.
                          In next two installments again i have paid for all polices, i have received mobile massage for confirmation of receipt of amounts.
                          Now first payment of rs. 19415/- was supposed to be reverted but till date no refund for double payment is reflected in my bank account.
                          I have enquired in icici bank, and it is confirmed that payment of rs. 19415/- has been cleared to lic through transition no. : lic_lici[protected].
                          Request to revert the amount in my bank account, as there is double payment of premium.
                          Thanking you in anticipations.
                          Your's faithfully
                          Raghavendra a. Phadke
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          मेरे पति श्री ईश्वर सिंह ने LIC से इन्शुरन्स पालिसी ली थी उनकी मृत्यु 9 /9 /2017 को हो गई थी जिससे उनका मूल बिमा का क्लेम मिल गया था परन्तु LIC ने टर्म राइडर का क्लेम देने से मना कर दिए परन्तु हमने प्रपोजल फॉर्म मैं टर्म राइडर माँगा था LIC ने यहे कहते हुए मना कर दिया की हमने टर्म राइडर का प्रीमियम नहीं लिया है अन्य जानकारी attach फोटो मैं है

                          double payments of lic policies - Comment #3078779 - Image #0
                          double payments of lic policies - Comment #3078779 - Image #1
                          Dear sir,
                          I want my agent portal id. Please send it to my email id: [protected]@gmail.com
                          Agent Name : Anuradha Kiran Ramgir
                          Agent Code : 19232987
                          Branch office: Shivajinagar, Pune
                          Mobil No: [protected]
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                            G
                            Ghan Shyam Verma
                            from Lucknow, Uttar Pradesh
                            Apr 23, 2018
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                            This is with reference to my lic policy no.[protected] which i hold at barabanki branch (Branch code 228). I had submitted my request to surrender my policy in september, 2017 along with all required documents.
                            About seven month to go but i have not received the surrendered policy amount. I needs fund immediately. Also brought to notice that policy matured on 05 march 2018. Kindly do necessary action.
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            May 08, 2018
                            Updated by Ghan Shyam Verma
                            No amount of surrendered policy paid till date 08.05.2018. It seems no interest has been taken by LIC to resolve the issue.
                            Lic no[protected]
                            Wrong d.o.b-10-2-87
                            Origenal d.o.b-16.2.87 My date of birth by mistek 16/10-2-87
                            Plz update my orignal d.o.b

                            Thanks
                            Sachin yadav
                            [protected]

                            surrender amount of policy no. 219553307 not paid - Comment #3075871 - Image #0
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                              S
                              Sk Sahnawaz
                              from Haldia, West Bengal
                              Apr 23, 2018
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                              Sir
                              I have paid lic premium for policy no[protected] of rs 12010 due date of 23/03/2018 & policy no[protected] of rs1662 due date of 28/03/2018. I have paid including13672 rs under the payment id nur[protected] on 22/04/2018 at6:39am through debit card.
                              The above amount is already debited from my account. But the receipt is not given in my email and the policy status is still showing due.
                              Requesting for quick response.
                              Thinks to team lici.
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                K
                                khushbhu jain
                                from Jabalpur, Madhya Pradesh
                                Apr 20, 2018
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                                Address: Dewas, Madhya Pradesh, 455001

                                Hi This is Khushbu Jain w/o late Mr. Sumit Jain.i complaint in indian Consumer Complaints Forum for Intrest on late payment on 29March 2018, But their is responce from LIC Regarding my Complaint . This is my humble request to you take an appropriate action and help me out to get the interest amount on the late payment.
                                I attach my email conversation photos
                                +1 photos
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                I am unable to register myself as new user
                                i am unable to use the e-service for paying premium online
                                in both cases it says DOB mismatch with policy details. I have children plan policy (plan 832), if i enter my dob it says data mismatch and if i enter my kids' dob it don't allow to proceed as it says minimum 18 yrs old is required.
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                                  S
                                  Sandeep9896
                                  from Gurgaon, Haryana
                                  Apr 19, 2018
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                                  Address: Gurgaon, Haryana, 122002

                                  Sir,

                                  With due respect and concern i would like to inform you that i have not yet received the policy documents regarding the lic policy number[protected] issued on 28 dec 16 in favour of sandeep kishore is not yet received.

                                  Its been almost 1 year and i am awaiting response from your end have made several phone calls and sent emails to concerned departments however still not received any response. It seems like taking decision of buying a policy was a complete nightmare.

                                  Kindly provide me details regarding the policy that i have taken or inform me about the procedure to cancel it.

                                  Awaiting an early response.

                                  Yours faithfully

                                  Sandeep kishore

                                  [protected]
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  Hello,

                                  I need to delete my user account/profile created at LIC Customer portal. I have sent multiple emails to concerned email address, however I have not received any feedback yet. This issue is open for more than a month now.

                                  Thanks.
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                                    D
                                    Daljit Kumar Sharma
                                    from Dirba, Punjab
                                    Apr 18, 2018
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                                    Address: 147002

                                    Sir, i went to lic patiala unit 1 to deposit the renewal premium of policy number[protected] for rs 1185 but at cash counter your employee named davinder singh misbehaved me and did not returned balance amount of rs 5 and he said that i should have to go and deposit premium in patiala unit 2 the branch who issued this policy.. So you are requested to kindly take appropriate action against the employee named davinder singh patiala unit 1 so no other person face his misbehaviour. Thanking you... Yours sincerely.. D. K. Sharma pta. [protected]
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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