Life Insurance Corporation of India [LIC] Complaints & Reviews

Hi lic,
I am writing this mail with sheer frustration and disappointment
Firstly i have spoke to agent and told him to give a policy so that i can show it for 80c exemption. So agent told me and guided the i can show the policy premium paid as a tax exeeption and sold the policy to me and he mentioned in the policy as sum assured very less as rs 130000 and i have paid a premium amount as rs 1 lakh.
He totally misguided that i can show the premium paid amount as a tax exemption and sold. He is not having a knowledge of tax exemptions
Actually in tax exemption they will take 10% on the sum assured and in my case it is coming only rs 13000.
If this is the information available, how come an agent doesnt know the information - is this is the training lic giving to the agents and asking them to sell the policies.
I have got frustrated with this, now it is useless for me paying rs 1 lakh and i am not able to show in tax exemption

I want to escalate to the higher level - how agents are giving a policy even without knowing the basic information.

Polic details :[protected]
Branch : warangal

My policy no[protected] from agency code 0024519p which is the plan 14 endowment plan.
When in a accident i lost my left eye vision and fructure in hand, leg, nose and chick. I am in a disabled condition. When i go in lic office they refuge me to give any claim for that id. But in first policy it show minimum 20000/ claim in 10 (1) as i show in attached file.
[protected]

My name is prabhadevi, i am unable to login to lic portal. I just need the yearly statement of my premium paid to submit for it.

When i try to login it says try to login using registered mobile or old portal. Since am abroad i even tried to reset password but still facing issues i get otp only after 2 hrs.

I need my paid policy statement urgently to submit for it. Please help.

Dear sir/madam,

I am not received any receipt for paid polices. Kindly send receipt for paid premium.

Details as follows.

1. Policy no:[protected]
Amount: rs. 1060
Paid on: 02/06/2017

2. Policy no:[protected]
Amount: rs. 1637
Paid on: 02/06/2017

3. Policy no:[protected]
Amount: rs. 2605
Paid on: 02/06/2017

4. Policy no:[protected]
Amount: rs. 1373
Paid on: 02/06/2017

I am unable to login to lic portal. Once i enter all details and click on submit it shows error message "your entry does not match with our records, please check the data entered. Kindly use user id of old portal if it is your first login to new portal; login through email or mobile permitted only for subsequent logins." i tried with my mobile number and email also. But still shows same error. I sent to support portal as well but no response from them.

I have 3 lic policies "[protected]", "[protected]" and "[protected]" and i am a registered user to lic online customer portal. My employer is cognizant technology solutions. But when i am going to link my policies to my employer in https://customer.onlinelic.in/LIC_Corporate.html page, one error message is coming which is "it seems that you have not yet registered yourself in our customer portal." though i have already registered in the same portal. Please suggest.

Sir, I (Ran Singh) have paid lic premium for policy no[protected] dated[protected], rs. 5506/- through www.Licindia.in, i got the confirmation message after one day i.e[protected] but i do not recived any recipt till date and time. Rs 5506/- debited from my account on same date i.e[protected].My email id is [protected]@gmail.com. Pls do the needful.

I am requesting your support for my query of below. Please respond to me asap via email. This is my 7th time i am trying to connect you with the same concern.
I am writing this for my wife mrs. Muhsina c, who is holding two policies (Jeevan mitra - triple cover endowment plan (Plan-133) and the endowment assurance policy (Plan-14). She is a registered user and is paying her premium for both of the abovementioned policies online since more than two years. After lic migrated completely to the new portal, she is not able to pay the premium online as the ‘check and pay’ tab is not active. We tried to use the old portal and one time we were successful to use it and now the old portal is disappeared forever. So could you please check why this is happening and also please make necessary arrangements to help us to pay the premium online.
Thanking you in advance and kind regards
Abdul salam thelakkadan (For muhsina c)

Lic india developed new portal i'm a registered user of old portal. Portal says login by using old user id. After loging by old user id says that data entered by me not matching with our records. Even though entering correct data. Secondly data submitted to lic for linking such as email id and mobile no. Not updated by service branch since last 15 days how customers can login through new portal and pay the premium resolve the issue

I have repaid loan against following surrendered policies to lic long back but not yet received my original bond, in spite of repeated mail communication to individual branch :

Policy no. Policy holder loan amount loan repayment date

[protected] anju sharma rs.51, 500/- 27/july 2011

[protected] anju sharma rs.54, 000/- 03/oct'2013
[protected] anju sharma rs. 33, 000/- 03/oct'2013
[protected] k. K sharma rs.27, 750/- 03/oct'2013
[protected] k. K. Sharma rs.33, 000/- 03/oct'2013

[protected] anju sharma kindly check your records

Pls note, loss of any original bond would be responsibility of lic india.

Rgds

I am not able to enroll my policy for my employer (Cognizant) on your website. Kindly help me to resolve this issue.
I have created account on the customer portal but whenever i try to enroll my policy for employer there is error message that you are not registered with lic customer portal.
Whereas i have already created my account on customer portal.

I have tried online phone numbers for customer complaints but none of them is working.

Lic agent — need user-id &password

190 reviews
K. K. Dhanalakshmi submit a complaint
Respected sir /mam,
I am lic agent since 3 years at ahmedabad.

I need a user-id and password for my agency code to view the status of my live policy.

My details

Name : v. T. Solanki
Date of birth : 26/01/1991
Agency code : lic02385836
Branch code:836
Email-id:[protected]@gmail.com

I am registered customer of lic and was paying my multiple policy perminus through the portal from old customer login unable to login to new portal. Today when i tried to login it says there is showing message go through old portal. But there is no old portal. Please suggest on this issue.

Your cooperation will be highly appreciated.
Arshad khan
[protected]
United arab emirates

Hi,

Lic customer portal is the worst online services, i have ever come across... Most of the time i try to login into their portal it will give away some network error... Unable to connect network please try again later... I always have to try 3 to 4 days to check if i am able to connect to their network...

I'm unable to login to my lic account through the new portal. The new portal says you can use old login details for first time login but upon logging in, the message returned is 'no user registered'.

This is very inconvenient i'm unable to pay my premium as well as link my aadhar card. I'm abroad and i get no responses from [protected]@licindia.com

Please fix these issues

When try to login inlic policies to check the policy status it is shown "we have migrated to new portal it seems that there is some issue with your contact details available. Please contact [protected]@licindia.com for assistance."please help me to how to log in on customer portal of lic after lic has migrated to new portal so that i can check my policy status

I have been trying for weeks now to access lic online portal for me and my dad. But due to some reason this doesn't seem to work. I have tried resetting the password but the issue is unresolved.

Kindly look into this case on urgent basis.

Policy no.[protected]
Premium amount :rs.7503
Name : kanchan sonkar

Policy no.[protected]
Premium amount :rs.1531
Name : sushil kumar sonkar

Please furnish the consolidate premium paid certificates of the following policies.

Policy no[protected] &[protected] in the name of wyvern savio dmello

Date of birth 27th april 1982.

Why dont you send the same my email to [protected]@hotmail.com as you are aware i have ti file my tax returns.
Your sits is not helpful in obtaining the same.

Wyvern savio dmello

Res sir, my name rajendra sharma. My lic agency code is[protected]. Sir i face problem to receive my lic bussiness commission from feb 2016 to dec 2016. About 30000 rs due. Problem created by lic office kekri due to wrong feeding bank account number in my agency. Aithough before feb 2016 bank account nomber is right in my agency. But after one of the employee of the office create this mistech. Please look into the matter.

Thanks

Hi,
My name is mahendran. Today (19th jan) i have paid my lic premium of rs. 5631 (Policy number[protected] using standard chartered net banking options (Transaction identification number:[protected]-1801).

The amount is debited successfully from my account but the amount is not yet credited to lic and i have not received any mail confirmation from lic for the receipt of payment.
Also when i checked for the premium paid online certificate in lic it showing that 'no premium is paid by you between the period...'

Kindly do the needful

Dear team,

Kindly note down my policy no :[protected] payment of rs 2133
[protected]
[protected]
[protected]
[protected]

I already paid my premium as on 20 dec 2017 for this instalment dues but on today itself my account debited again for the complete payment of 11855
Kindly send back and credit this money in the orignal mode of payment.

As i tried to contact your customer support there was no response i got from you guys. Kindly look into the matter otherwise going for higher escalation.
Hoping for immediate and positive response from your side.
Thanks and regards
Perminder kaur
[protected]