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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Mar 24, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 97

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R
Rinesh Yadav
from Jabalpur, Madhya Pradesh
Jan 26, 2018
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Address: Alwar, Rajasthan, 301407

My policy no[protected] from agency code 0024519p which is the plan 14 endowment plan.
When in a accident i lost my left eye vision and fructure in hand, leg, nose and chick. I am in a disabled condition. When i go in lic office they refuge me to give any claim for that id. But in first policy it show minimum 20000/ claim in 10 (1) as i show in attached file.
[protected]
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    Prabhadevi Muthu
    Jan 25, 2018
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    Address: 600073

    My name is prabhadevi, i am unable to login to lic portal. I just need the yearly statement of my premium paid to submit for it.

    When i try to login it says try to login using registered mobile or old portal. Since am abroad i even tried to reset password but still facing issues i get otp only after 2 hrs.

    I need my paid policy statement urgently to submit for it. Please help.
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    I had registered in the old portal but in the new i am not able to login...please help as the older log-in says its not correct and all my stored data will vanish
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      S
      soumyasalmani
      from Hospet, Karnataka
      Jan 24, 2018
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      Dear sir/madam,

      I am not received any receipt for paid polices. Kindly send receipt for paid premium.

      Details as follows.

      1. Policy no:[protected]
      Amount: rs. 1060
      Paid on: 02/06/2017

      2. Policy no:[protected]
      Amount: rs. 1637
      Paid on: 02/06/2017

      3. Policy no:[protected]
      Amount: rs. 2605
      Paid on: 02/06/2017

      4. Policy no:[protected]
      Amount: rs. 1373
      Paid on: 02/06/2017
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      Respected sir, i have a ac in your lic poratl with id: systek_computer, with this id i cant login now, where as in past we do this regularly, how we can login now, so please give a way to login in existing poratl so we can update my ploicy and account
      Im unable to login into my lic account through the new portal. The new portal says there is some issues with your contact details available, please contact [protected]@licindia.com for assistance.

      There is no response from [protected]@licindia.com after several reminders.

      Policy No:[protected]
      My Policy no is[protected] Try to Pay my premium but i am unable to login new portal and old portal is not display on LIC Website

      What Can I do for Login My Account?
      My Policy no is[protected] Try to Pay my premium but i am unable to login new portal and old portal is not display on LIC Website

      What Can I do for Login My Account?
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        D
        Durgesh Choubey
        from Delhi, Delhi
        Jan 24, 2018
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        Address: Gopalganj, Bihar

        I am unable to login to lic portal. Once i enter all details and click on submit it shows error message "your entry does not match with our records, please check the data entered. Kindly use user id of old portal if it is your first login to new portal; login through email or mobile permitted only for subsequent logins." i tried with my mobile number and email also. But still shows same error. I sent to support portal as well but no response from them.
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        How to Recover Forgotten LIC User ID & Password
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          S
          Sulagna Mandal
          from Chennai, Tamil Nadu
          Jan 24, 2018
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          Website: customer.onlinelic.in/LIC_Corporate.html

          I have 3 lic policies "[protected]", "[protected]" and "[protected]" and i am a registered user to lic online customer portal. My employer is cognizant technology solutions. But when i am going to link my policies to my employer in https://customer.onlinelic.in/LIC_Corporate.html page, one error message is coming which is "it seems that you have not yet registered yourself in our customer portal." though i have already registered in the same portal. Please suggest.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            D
            deadpool_suby
            from Noida, Uttar Pradesh
            Jan 23, 2018
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            Address: Kurukshetra, Haryana
            Website: www.licindia.in

            Sir, I (Ran Singh) have paid lic premium for policy no[protected] dated[protected], rs. 5506/- through www.Licindia.in, i got the confirmation message after one day i.e[protected] but i do not recived any recipt till date and time. Rs 5506/- debited from my account on same date i.e[protected].My email id is [protected]@gmail.com. Pls do the needful.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              A
              asthelakkadan
              Jan 23, 2018
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              Address: Malappuram, Kerala, 676542

              I am requesting your support for my query of below. Please respond to me asap via email. This is my 7th time i am trying to connect you with the same concern.
              I am writing this for my wife mrs. Muhsina c, who is holding two policies (Jeevan mitra - triple cover endowment plan (Plan-133) and the endowment assurance policy (Plan-14). She is a registered user and is paying her premium for both of the abovementioned policies online since more than two years. After lic migrated completely to the new portal, she is not able to pay the premium online as the ‘check and pay’ tab is not active. We tried to use the old portal and one time we were successful to use it and now the old portal is disappeared forever. So could you please check why this is happening and also please make necessary arrangements to help us to pay the premium online.
              Thanking you in advance and kind regards
              Abdul salam thelakkadan (For muhsina c)
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Sir,

              I am receiving annuity/pension since Sep 2007 quarterly. But for last 2 years it has not been deposited in my account and LIC has not informed me any reason to stop. Following are the details of the policy

              Bechtel India Pvt. Ltd. Master policy no.

              Annuity No : 011Q[protected]
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                M
                Malhar Paithankar
                from Raia, Goa
                Jan 23, 2018
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                Address: Aurangabad, Maharashtra

                Lic india developed new portal i'm a registered user of old portal. Portal says login by using old user id. After loging by old user id says that data entered by me not matching with our records. Even though entering correct data. Secondly data submitted to lic for linking such as email id and mobile no. Not updated by service branch since last 15 days how customers can login through new portal and pay the premium resolve the issue
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                I am also having same issue.
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                  A
                  an.sharma
                  Jan 23, 2018
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                  Address: New Delhi, Delhi, 110001
                  Website: www.licindia.in

                  I have repaid loan against following surrendered policies to lic long back but not yet received my original bond, in spite of repeated mail communication to individual branch :

                  Policy no. Policy holder loan amount loan repayment date

                  [protected] anju sharma rs.51, 500/- 27/july 2011

                  [protected] anju sharma rs.54, 000/- 03/oct'2013
                  [protected] anju sharma rs. 33, 000/- 03/oct'2013
                  [protected] k. K sharma rs.27, 750/- 03/oct'2013
                  [protected] k. K. Sharma rs.33, 000/- 03/oct'2013

                  [protected] anju sharma kindly check your records

                  Pls note, loss of any original bond would be responsibility of lic india.

                  Rgds
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  I have two different LIc policies with different user ID. Now i am not able to access one policy as i have registered Pan Card No and Addhar Card No with one. System not allowed to login in another account as Pan & Addhar registered.

                  Can you please help me to add multiple policies with same user id?

                  Thanks in advance.
                  Manisha
                  My agency code 1051596F, DO code 8127, branch -- manmad
                  mobile no. [protected], email id - [protected]@gmail.com

                  pl sent login id & passward
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                    A
                    Ashutosh96
                    from Kolkata, West Bengal
                    Jan 23, 2018
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                    Address: 700156
                    Website: customer.onlinelic.in

                    I am not able to enroll my policy for my employer (Cognizant) on your website. Kindly help me to resolve this issue.
                    I have created account on the customer portal but whenever i try to enroll my policy for employer there is error message that you are not registered with lic customer portal.
                    Whereas i have already created my account on customer portal.

                    I have tried online phone numbers for customer complaints but none of them is working.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    Sir.
                    My policy number:[protected] with Br. TILAKWADI BELGAUM 63.

                    I sent my application on[protected] to the lic tilakwadi branch belguam for refund of rs 5000.No response till date.Please advice the refund

                    SRIPAD V KULKARNI
                    [protected]
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                      V
                      Vtsolanki
                      from Visnagar, Gujarat
                      Jan 22, 2018
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                      Address: 380026

                      Lic agent — need user-id &password

                      190 reviews
                      K. K. Dhanalakshmi submit a complaint
                      Respected sir /mam,
                      I am lic agent since 3 years at ahmedabad.

                      I need a user-id and password for my agency code to view the status of my live policy.

                      My details

                      Name : v. T. Solanki
                      Date of birth : 26/01/1991
                      Agency code : lic02385836
                      Branch code:836
                      Email-id:[protected]@gmail.com
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Jan 22, 2018
                      Updated by Vtsolanki
                      I Need a user-id and password for my agency code to view the status of my live policy.

                      My Details

                      NAME : V.T.SOLANKI
                      DATE OF BIRTH : 26/01/1991
                      AGENCY CODE : LIC02385836
                      BRANCH CODE:836
                      Email-ID:[protected]@gmail.com
                      Mobile No:[protected]
                      Hi,
                      I am trying to enroll my policy with Cognizant but it gives me error that my policy is not enrolled.
                      I have enrolled it 1 week back.
                      Policy no[protected]

                      I need to add this with my employer, Cognizant.
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                        S
                        Shad.ali68
                        Jan 21, 2018
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                        I am registered customer of lic and was paying my multiple policy perminus through the portal from old customer login unable to login to new portal. Today when i tried to login it says there is showing message go through old portal. But there is no old portal. Please suggest on this issue.

                        Your cooperation will be highly appreciated.
                        Arshad khan
                        [protected]
                        United arab emirates
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          S
                          Sadhana Rao
                          from Kamakhyanagar, Odisha
                          Jan 21, 2018
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                          Hi,

                          Lic customer portal is the worst online services, i have ever come across... Most of the time i try to login into their portal it will give away some network error... Unable to connect network please try again later... I always have to try 3 to 4 days to check if i am able to connect to their network...

                          I'm unable to login to my lic account through the new portal. The new portal says you can use old login details for first time login but upon logging in, the message returned is 'no user registered'.

                          This is very inconvenient i'm unable to pay my premium as well as link my aadhar card. I'm abroad and i get no responses from [protected]@licindia.com

                          Please fix these issues
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                            P
                            Pallav kumar Chutia
                            from Delhi, Delhi
                            Jan 20, 2018
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                            Address: 785640

                            When try to login inlic policies to check the policy status it is shown "we have migrated to new portal it seems that there is some issue with your contact details available. Please contact [protected]@licindia.com for assistance."please help me to how to log in on customer portal of lic after lic has migrated to new portal so that i can check my policy status
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            When try to login inlic policies to check the policy status it is shown "we have migrated to new portal it seems that there is some issue with your contact details available. Please contact [protected]@licindia.com for assistance."please help me to how to log in on customer portal of lic after lic has migrated to new portal so that i can check my policy status
                            my polycy no.[protected]
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                              K
                              kanchan sonkar
                              from Mumbai, Maharashtra
                              Jan 20, 2018
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                              Address: New Delhi, Delhi, 110092

                              I have been trying for weeks now to access lic online portal for me and my dad. But due to some reason this doesn't seem to work. I have tried resetting the password but the issue is unresolved.

                              Kindly look into this case on urgent basis.

                              Policy no.[protected]
                              Premium amount :rs.7503
                              Name : kanchan sonkar

                              Policy no.[protected]
                              Premium amount :rs.1531
                              Name : sushil kumar sonkar
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                W
                                wyvern
                                from Mumbai, Maharashtra
                                Jan 20, 2018
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                                Please furnish the consolidate premium paid certificates of the following policies.

                                Policy no[protected] &[protected] in the name of wyvern savio dmello

                                Date of birth 27th april 1982.

                                Why dont you send the same my email to [protected]@hotmail.com as you are aware i have ti file my tax returns.
                                Your sits is not helpful in obtaining the same.

                                Wyvern savio dmello
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                  sksharma593
                                  from Jodhpur, Rajasthan
                                  Jan 20, 2018
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                                  Address: 305404

                                  Res sir, my name rajendra sharma. My lic agency code is[protected]. Sir i face problem to receive my lic bussiness commission from feb 2016 to dec 2016. About 30000 rs due. Problem created by lic office kekri due to wrong feeding bank account number in my agency. Aithough before feb 2016 bank account nomber is right in my agency. But after one of the employee of the office create this mistech. Please look into the matter.

                                  Thanks
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                    M
                                    Mahend007
                                    from Mumbai, Maharashtra
                                    Jan 19, 2018
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                                    Address: 600073

                                    Hi,
                                    My name is mahendran. Today (19th jan) i have paid my lic premium of rs. 5631 (Policy number[protected] using standard chartered net banking options (Transaction identification number:[protected]-1801).

                                    The amount is debited successfully from my account but the amount is not yet credited to lic and i have not received any mail confirmation from lic for the receipt of payment.
                                    Also when i checked for the premium paid online certificate in lic it showing that 'no premium is paid by you between the period...'

                                    Kindly do the needful
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    Jan 19, 2018
                                    Updated by Mahend007
                                    Premium amount is Rs.7867.00
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                                      M
                                      Mindu Kaur
                                      from Gurgaon, Haryana
                                      Jan 18, 2018
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                                      Address: New Delhi, Delhi, 110018

                                      Dear team,

                                      Kindly note down my policy no :[protected] payment of rs 2133
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]

                                      I already paid my premium as on 20 dec 2017 for this instalment dues but on today itself my account debited again for the complete payment of 11855
                                      Kindly send back and credit this money in the orignal mode of payment.

                                      As i tried to contact your customer support there was no response i got from you guys. Kindly look into the matter otherwise going for higher escalation.
                                      Hoping for immediate and positive response from your side.
                                      Thanks and regards
                                      Perminder kaur
                                      [protected]
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                        amitmisra1968
                                        from Chilakalurupet, Andhra Pradesh
                                        Jan 18, 2018
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                                        Sir,
                                        As per the policy i have been receiving the pension amount every month till dec 2017 without any problems.
                                        There was a problem in april 2017 but a mail to you got a prompt reply from your end sighting technical problems and the matter was sorted out by the 7th of that month.

                                        This month when the pension amount did not get credited to my account i waited for a few days and wrote a mail to you on the 6th and forwarded the same to you on the 8th of this month but got no response till date from your end. Shall be obliged if you shall be kind enough to please revert to this mail.

                                        Annuity no; 8947/lic

                                        Indira misra,

                                        W/o. Late. M. M. Misra

                                        Lakhanpara

                                        Kalna

                                        (Mob):-[protected]/[protected].

                                        Also attaching the scan image of the existence certificate along with the postal receipt which has already been sent to you along with a copy of the aadhaar card.

                                        Thanks and regards.

                                        Indira misra.
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                        Jan 25, 2018
                                        Updated by amitmisra1968
                                        No response received from LICI as yet
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