Life Insurance Corporation of India [LIC] Complaints & Reviews

When i try to create a new user, in the registration form, the condition for date of birth

"the date in this field must be equal to or before 19/02/2000"

This condition makes no sense as the policy holder dob is post 2000.

Please advice how to overcome this problem.
Because of this i am not able to pay policy premium.

I would like to draw your kind attention to the fact that i have submitted original policy[protected] along with discharge form duly signed by the under signed along with attestation by the agent but your good office declined the payment & informed me that the payment already made on 14/09/2017 under the cancellation of policy due to coolling off of rs.10071.08 vide cheque no 7880 & the same has been cleared on 17/09/2017.

Please note that i have not received any payment against this policy till now and original policy is lying in my custody.

Hence, you are requested please investigate who is person took the money because i have not received any amount from the lic, sodepur branch till to this date & i am neither claim against this policy previously. So the question has been raised that original policy was lying in my custody, how it is possible to made the payment in absence of my policy.

Please look into the matter and to take suitable steps against the person who took the cheque for fraudulent encashment & immediate arrange my payment against the original policy and inform me accordingly at the earliest possible otherwise matter will be refer to our police station.

I am attaching herewith lic/sodepur branch, information report for your needful.

Branch address:-
17, barasat road, branch office 041c 17, barasat road,, p. O. Sodepur, 24-pgs (N) 700110

Thanks & regards,

Swapan saha
Policy holder[protected]

Kindly refund the premium paid twice for the same policy. As the transaction details are following.
1. (31-Jan-2018) TO TRANSFER INB Life Insurance Corporatio LIC_Ref LSBI[protected]IGACVCUXC7 TRANSFER TO 10, 011.00.
2. (13-Feb-2018) TO TRANSFER INB Billpay ~ Life Insurance Corporation ~ Autopay IB43074148 TRANSFER TO[protected] 10, 011.00.
paid twice on 31 Jan 2018 and again on 13 Feb 2018.

Complaaint lodged on 15.02.2018 with complaint no.[protected] closed without attended to. This is blot on customer service of a reputed organisation. Complaint not solved and to closed is one type of harasment also. Documents submited as per letter personally and with a request to check the document and there after documents submitted. Next day telephonic msg. Documents are in complete.
Original policy with bank letter stating cancellation our our assignemtn for lic policy was also submtted. Copy attached. I am 59 years old and suffering from cardia ailment. I therefore request you to call required documents from bankn through email which is sbi.[protected]@sbi.Co.In . Pleasse advise me bank account number in which i credit amount of rs.118/

I am Mukesh Kumar Singh. I have given cancel request for my policy no.[protected] on 17-Nov-2017.

I wanted to raise a complaint against fraud which is happening in Patna LIC Branch-2 Jeevan Ganga, , Fraser Rd, Patna. As it is a very serious issue and insiders are involve in that.

My Policy has been done at Patna LIC Branch-2 Jeevan Ganga, , Fraser Rd, Patna, Bihar 800001

The issue begins from the day I have signed the document. I have signed a document for one policy which was single premium payment and for the same I have give one Cheque also.

As suggested by agent not to fill policy name in the document for avoiding any kind of mistake, So I left it blank. Actually it was their tricks to not to fill the form your own so they can do their fraud, and they did it.

My one form and one cheque got into two policy’s, without informing me. they divided my funds in two policies. Their fraud did not stop here whenever I asked for receipt for policy bond and policy paper they keep on telling, it will come after three months only. I asked other agent regarding this and they said its not take this much time, policy comes within 15 days to your resident address.

I visited the Patna Branch-2 office for the same issue and asked for my detail. Then I found I bond has been taken by agent and another was missing(it was there..but they shows it is missing).After waiting for 3 hours they gave my policy. As soon as I got I meet with Branch Manager for complaining this issue. and he said to give a request for cancel this bond.

At the same time I have submitted all the documents like:
1.Bond Hard Copy
2.Written Application
3.NEFT Form
4.Cancel cheque
5.Policy No.[protected]

Its been a three month now and I have been continuously taking follow up from my agent about my policy. But as they have decided not to refund my fund because of some fraud they have done in my policy.

I have meet to Patna Branch 2 Chief manager also regarding same issue and he assured me about getting my refund. But then also no progress in that.Every single day they keep on giving different stories and excuses which is not at all believable.

I have sent many mail on [protected]@licindia.com for this regards then also they are not responding to my mail.

Note:I have all the mails wich I have sent to them for above issue.

LIC is such a reputed company, it is disheartening to know that agents are doing fraud with customer.

I request this forum to pay some heed towards my issue. Many people like me must be suffering.

Thanks,
Mukesh

Hi, when lic starts online services that time only respective person only get online a/c. Now i want to deregister my wife's online account a/c and to be registered under my online a/c.

When trying to register her policy no under my user, it complaining the policy has already registered under another user and i am not able to delete or deactive her policy / online account.

Looking for your help....

Sir,
I have lic policy no.[protected] in which lic authorities entered my wrong dob while entering into their system at the time of creating the policy in the system. My dob in the lic computrised records is 15/07/1977 but my correct dob is 15/04/1977 as per doucuments provided during creation.
Due to this i cannot able to link my aadhaar card and pan card for this policy. So it is requested you to correct my dob as 15/04/1977.br...

Hello

Rs 1089/- has been debited from the account in the name of lic premium without my consent. I suspect it as a fraudulent deed. Please verify and reverse the transaction with a penalty on hacking my hdfc bank account.

My hdfc customer id is 25120884

Name: nandish manangi

Hdfc savings account no.: [protected], cauvery bhavan

Ifsc code:hdfc0000509

Fraudulent transaction details:

Date narration cheque/ref. No. Value date withdrawal deposit closing balance
09-feb-18 pos 436303xxxxxx8410 dcsilifeinsu pos debit l[protected] 09-feb-18 1, 089.00 72, 769.33

Hi all,
I took loan with the interest rate 10.01 and it was fixed till 2 years. Its now 3 years for me and when i checked my current loans current interest rate its 11.75 now. This was not even informed me and from last one year i am paying huge interest which i was not even aware. This is not the right way to treat customer. Explain me the reason for sudden changes or else i need to take it further for actions.

I am registered customer of lic, and was paying my multiple policy premiums through the portal. Recently they upgraded to new portal. Today when i tried to login it says there is no user id registered in the portal. I tried through forget password option also but in vain.

When tried to pay directly without going to "registered user" again telling that policy and other details not matching.

What for these people are for? Nowadays every body is paying online. It is a shame on lic for not making their online portal customer friendly. They are making the online payment cumbersome. They are linking every thing to the payments page (Policy no, date of birth, mobile no etc) and if anything mismatches payment cannot be done.

Why they want to verify all data, afterall they want money for the policy number, that is the only key data required. Let them check other private companies online premium collection

Recently lic site has been migrated, in new version after login, it is showing my gender as female instead of male

When i logged in lic new website ebiz. Licindia.in, if i am adding policy i can't able to add it because my profile gender is mentioned as female.

I tried updating profile from portal but it seems gender dropdown is disabled.
Site is not allowing me to add any new policy due to gender mismatch.

Please let me know how can i update these details.

I have made payment of my policy premium for rs.7206 on 06.02.2018 th.My hdfc credit card no.[protected] sanjay kumar agarwal for policy number[protected] translation number is txhhc5145561 dt 06.02.2018 but till date lic has not updated in my policy a/c not generated any receipt from lic till date so plz give me receipt for my income tax deduction i have already paid my lic premium th.Hdfc credit card

thanks

sanjay kumar agarwal

credit card no..[protected]

premium payment 7206

payment date 06.02.2018

policy number[protected]

m-[protected]

Lic has updated into a new portal which is completely unuseful & invain.
In the old portal premium paid statement for the year shows all the policies of the policy holder in a single sheet which was assessable which policy is due but now in the new portal first of all it is not possible to log in. On trying log in it says "data intered is not maching with our record." if trying to signup new account then it says "already have an account."
Thus we nither signup a new account, nor sign in into existing account. So now we all will have to go to branch offices for every minor thinks relating to our policy.
This is what a great example of my hounerary prime minister's dream of digital india.
I request the authorities that if they feel all above are shameful, please update the portal with the previous version and make the portal customer friendly.

I am Shreyas D Dare. I had applied for LIC Term Insurance policy in the month of August 2017 Plan code: 823.My proposal number is 2452.
I am a resident of Ahmednagar, Maharashtra (Hometown) and currently serving in HCC Ltd posted at Bhutan Project (Current residence).I had submitted all the documents required for the policy and under gone all required medical tests. I had given a cheque amounting
to my annual installment which is already encashed in the month of August 2017 of which receipt is attached herewith.
I have been continuously taking follow up from my agent about my poilcy.
In the month of September 2017, i received a query requiring additional documents. I have resubmitted my passport, salary slip, work permit of Kingdom of Bhutan and my journey tickets to India along with invoices. After
re-submitting all the documents i was informed that my policy can not
be sanctioned due to requirement of additional medical test.
In the month of December 2017 i had undergone additional required test.
But still now there is no decision on my proposal. I had again submitted all required documents, my Bhutan Bank statement, salary slips etc.
LIC is such a reputed company, it is disheartening to know that term policies usually face such problems because it is a relatively cheaper policy than other types of investment policies, which are sanctioned immediately and involve large installments.
I request this forum to pay some heed towards my issue. Many proposals like mine must be suffering.

खलीलाबाद 28l पर लगभग 3 वर्ष हो गए 25000 sb का पैसा गलत खाते में lic द्वारा भेज दिया गया बार बार हमारे आग्रह करने पर भी अभी तक निपटारा नही किया गया पालिसी नम्बर[protected] मयंक छापड़िया मोबाइल नम्बर [protected]
हमे लगता है ऑफिस के कर्मचारी के मिलीभगत से पैसा गलत खाते में भेज कर गबन कर लिया गया है
अतः आप से अनुरोध है कि जांच करा कर हमारी रकम व्याज सहित दिलाने की कृपा करें

Some stupid people in management decided to get points for decommissioning old website (Which was doing good) and came up with new website which is full of bugs.

I've tried so many times to make payment and site crashes. And then these buggers will charge for late payment and at times do not allow online payment from site after sometime, which means go to lic office.. Stand in queue for hours and some old people at counter will take hell of time.

The only company in world where people want to pay money and they just trouble customers.

Dear sir/mam,

My policy details are as follows:

Lic policy no:[protected]

I lost my lic premium receipt for the year 2011 to 2018.
I want to submit the premium bill for my tax investment proof.

It would be great if you could send me the duplicate receipt.
Please do the needful

Best regards
Sawan singh
Mobile mo. [protected]
Mail id. [protected]@rediffmail.com

Dear sir,
I have a policy whose no is[protected].
Name : s. Indira
In the previous portal, i could view it and view policy paid statement.
In your new portal, i am unable to register the policy as it is showing a gender mismatch.
Please correct the same. This correct gender is female and ensure that is registered online to view receipts

Regards
S. Indira

Sir
I have submitted my policy no[protected] to your kolkata city br 1 on 03.02.2018 for surrender & take money to my s/b a/c. I requested them on that day to do it an earliest. Official assured me it will be done within sort time. I visited to your office today for early complete of the process. After query they found my papers & assured that it will be done today. But sorry to say till now no money credited to my account. As i am in urgent need of money i am surrendering my policy & want quick disposal. But your service don't bother about customer's requirements. Is it a customer service wanted by customers from a reputed company like you

I am holding policy no:[protected] &[protected]Branch 117) and mode of premium on half yearly basis - may & nov thru ecs from axis bank.
Today, i have check premium paid certificate for the year 2017-18 thru lic website and found that premium of nov, 17 is not appearing in the certificate in both the polices. I am paying premium to lic thru ecs from axis bank (Debit my saving a/c) for the last 10 years. What's happen this time?
I am outstation.
Can you check & revert.
Regards
R. Bansal
[protected]