Life Insurance Corporation of India [LIC] Complaints & Reviews

Dear sir the branch manager of cuttack cda branch kamala nta jena miss conducted to me and my wife when we want to know1) why the stipends money has not arrived to my wife.2) why he has shared the wrong information to get the stipends (When it's in circular for 2 policies and 1200rs commission holder can get it 3) communicating with partial information to appointment letter i :e: the second part of the letter (Anexure of payscalerules) not attached with it.

Hello & good evening
The policy holder had passed away on 17th january last year. I am her only child who had submitted all requirements regarding her death claim. Unit two at thiruvananathapuram has not made the due payment to my sb account with sbi, vazhakkala br. Thrikkakara, kochi so far. Who can help me with this matter?
Valsa mathew, pob 5486, rak, uae.

Dear sir,
I am sujata chakraborty. On 6/2 2018 i paid my lic premium online. The amount-21, 412.18/ (Got deducted from my axis bank account twice same amount). Policy no[protected].
I check with my bank guy, they said its already deducted from my account to lic account. So lic company only can give me back the money.
I got confirmation from lic for the payment. But that is for one.
Please resolve the issue as soon as possible and give me back the money.
Thnak you.

On 23/01/2018 i registered for premier service vide request number[protected], for the past 13 days the status is still showing as published, but till now it shows 'required premium service registration' in premier service section, in status showing under process, as mail came on 24/01/2018 saying within 4 working days you will get confirmation mail, but till 06/02/2018, no mail has came. After this i did same thing on 01/02/2018 for my wife, she got confirmation mail within 2 days & premier services started for her.
So please resolve issue. Please accept or reject the request. Please dont keep under process for so many days.
Once it is resolved i am awaiting to use the premier services. I am not able to use premier services due to this.

Thank you for using your SBI Debit Card 559XX4801 for a purchase worth Rs7149.0 on POS LICBILLD at Life Insurance Corpora txn# 996856.

Sir as rs 7149 debited from my account for policy[protected] on do 06/02/2018 as shown above but policy status shown nothing pls resolve my problem. And send print copy of paid premium on my mail [protected]@gmail.com.

Sir,

This is for your information that i have been receiving rs 8261 as annuity under superannuation scheme. The last annuity i have received is on 1st march 2016. Since then i have not received any annuity till date.

Please look into the matter and arrange for paying me the pending annuity asap.

Regards,

Drumil hazarika
Neelachal abasan
Rohini e2
98 rajdanga
Goldparl
Kolkata - 700107

Mobile - [protected]

Pan - aajph2722b

My name is jayshri babarao gondchar. My policy no. Is[protected] plan term d. O. C.149/72 dt 28/12/2013
My customer user id is :- jayshrigondchar. I have forget my password.. I want to pay my primium.
I tried to reset my password. But, i did not get otp. Please, reset my password... And send me otp to my mobile no. [protected] or
Email id:- [protected]@gmail.com

I am not able to pay the premium in online i have tried many things but nothing is workable. This problems started after lic migrated to new portal.
My policy number is[protected] because of this i cant able to pay my premium for past two months and they put fine for late payment.
How i will be responsible for late payment fine when your new portal is not working properly?
Kindly go into the issue and solve the problem asap

I can login to my customer portal but i cant able to pay the online payment

Kindly review the attached photo which i have highlighted in red mark in that check and pay option is not at all highlighted

I have few LIC Policies, which I wanted to enroll for my Employer. That is going to be linked with my Organizational Portal.

In the LIC Portal, (http://www.licindia.in/), to enroll all the policies for employer, it is mentioned that we have to select Enroll for Employer Link. But the link is not present in the LIC Portal. Thus unable to link the policies with my organization

Hi,
Please deactivate e service under policy number[protected] asap.
I has to add on my existing i'd but wrongly it was made separately.
Plz create a pop up where customer can deactivate there e service as well like others provide doing.
It was really ridiculous to complete 350 word for complain something.. People don't have so much time for given exam here, plz be professional on every aspect

Regards,
Soumitra pathak
[protected]

Dear Sir/Madam

I, Addanki veerachary agent of LIC Of India with agency code 06039653.

connected to Khammam main branch. I want my new agent portal id and password . Please send new portal ID and Password to my e mail ID: [protected]@gamil.com.And my mobile number is:[protected]. please don't forget this complaint.I need it compulsorily.
Please do needful.

Thanking you sir

I am registered customer of lic, and was paying my multiple policy premiums through the portal. Recently they upgraded to new portal. Today when i tried to login it says there is no user id registered in the portal. I tried through forget password option also but in vain.

When tried to pay directly without going to "registered user" again telling that policy and other details not matching.

What for these people are for? Nowadays every body is paying online. It is a shame on lic for not making their online portal customer friendly. They are making the online payment cumbersome. They are linking every thing to the payments page (Policy no, date of birth, mobile no etc) and if anything mismatches payment cannot be done.

I registered my lic policies and registeration was successful, next step if i try enrolled my policy under "http://customer.onlinelic.in/cbv/"for cognizant, it shows error that i m not a registered user

"it seems that you have not yet registered yourself in our customer portal.
Kindly click here www.licindia.in to create portal-id."

But i have already registered my policies. Please let me know how to enroll it with employer.

The policyholder is dead and the nominee is suffering from cancer and there is no source of income.
Claim is submitted but it is being delayed inspite of requesting it a several times.
What is the use of lic if the nominee is not getting its benefit.

This is really disappointing. Poor service from lic.

I would like to complaint about it.
Please claim the policy as soon as possible.

Dear sir/madam

This is regarding my policy[protected] which is having half-yearly payment mode. I had the premium due for october-17 and i had done the payment twice due to a standing instruction which was active on my credit card (Which is actually the usual mode of payment). I had made the payment through online net banking on october 11th and a standing instruction from sbi credit card on nov 9th. I had sent emails to [protected]@licindia.com twice but there was no response until now.

Could you please check and advise if the amount will be reverted or adjusted to next premium?

Sir/madam,
I (Swapan kumar paul) paid yearly premium of rs.9744/-for policy no.[protected], on-line through official website w. W. W. Licindia.com on using my internet banking of sbi on[protected]My a/c no. Being [protected] of s. B. I, dum dum cantonment branch). The premium amount of rs.9744/-has instantly been debited from my said bank a/c and received information of such debit through my mobile no.[protected] from sbiinb and they furnished transaction ref. No. As "igacrznww9" on[protected] at 12:11 p. M.
Further i checked my sbi a/c no.[protected] passbook and found rs.9744/- has been shown debited on[protected] and with entries read as follows:-
"inb life insurance corporation lic _ref.
Transfer to[protected]"
It may be informed thjat i am not registered user of lici and so paid the amount directly through the official website of lici.
Hope you would be kind enough to mail the receipt through my mail id which is stated below:-
[protected]@gmail.com
An early action is solicited. Thanking you,
Yours sincerely,
Swapan kumar paul
Flat no. C-3, nihar apartment,
2a, naba mahajati road, kolkata-700028

Hi,

I am trying to logging into LIC portal with correct user credential. However, everytime i get an error as "Network Error, please try again later". LIC is not maintainging their portal properly. Everytime one and other issue will be there whenever you try to login. It could be either loading the page too slowly or login itself fails eventhough you provide the correct details. I have to pay my installment but not able to...

You have been providing the worst customer care at your branches with your agressive behaviour of the staff and not accepting the card payments at counters etc. To get rid of your office visiting when we are trying online transactions, the same type of experience is felt.Really ashamed to be with LIC.
I have registered as user with chandu4bsnl as customer id and when i am going to reset my password, the system says user does not exist. what the hell is this .

u have also given a message that if you are facing any login issue with new portal, go with old portal and u dont provide the link.

will you not change for gods sake.

its been a harassment always . even though i tweeted at your lic, no response. shame
you dont even have a proper customer care toll free number /call centre.

with great agony i am sending this mail . hoping atleast a response

Dear sir/ madam

I am a policy holder of life insurance corporation of india since more than 3 years. I have given premiums of the policy for last 3 years but now due to some financial problem i am unable to continue the policy as its a matter of big amount for me.. So i contacted to the branch from where the policy was taken, i stated the reason of surrender to the branch manager of chirkunda branch, sarisapahari, dist - dhanbad, pin-828202, and also submitted an application with the policy bond and other required documents, but still they have not processed the surrender, while requesting the policy agent ram charitra biswakarma, he is forcing me to continue the policy but my financial condition is not well to carry on the policy. Please help me so that i can get the surrender amount as soon as possible as there is a urgent necessity. My name and policy number given below:

Name - swarup kumar banerjee

Policy number[protected]
Branch code - 556
Chirkunda branch, dist dhanbad, jharkhand-828202

It looks like all the new users getting impacted with this issue.

1) created account using the policy id
2) proceed to corporate enrollment web page

https://customer.onlinelic.in/LIC_Corporate.html

3) and then it says "it seems that you have not yet registered yourself in our customer portal. Kindly click here www.licindia.in to create portal-id."

This is totally not acceptable.

Can someone from lic support team look into it???