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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Oct 18, 2025
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Life Insurance Corporation of India [LIC] reviews & complaints page 93

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D
dareshreyas
from Mumbai, Maharashtra
Feb 12, 2018
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Address: Ahmednagar, Maharashtra, 414003

I am Shreyas D Dare. I had applied for LIC Term Insurance policy in the month of August 2017 Plan code: 823.My proposal number is 2452.
I am a resident of Ahmednagar, Maharashtra (Hometown) and currently serving in HCC Ltd posted at Bhutan Project (Current residence).I had submitted all the documents required for the policy and under gone all required medical tests. I had given a cheque amounting
to my annual installment which is already encashed in the month of August 2017 of which receipt is attached herewith.
I have been continuously taking follow up from my agent about my poilcy.
In the month of September 2017, i received a query requiring additional documents. I have resubmitted my passport, salary slip, work permit of Kingdom of Bhutan and my journey tickets to India along with invoices. After
re-submitting all the documents i was informed that my policy can not
be sanctioned due to requirement of additional medical test.
In the month of December 2017 i had undergone additional required test.
But still now there is no decision on my proposal. I had again submitted all required documents, my Bhutan Bank statement, salary slips etc.
LIC is such a reputed company, it is disheartening to know that term policies usually face such problems because it is a relatively cheaper policy than other types of investment policies, which are sanctioned immediately and involve large installments.
I request this forum to pay some heed towards my issue. Many proposals like mine must be suffering.
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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    Pradeepsahara1001
    from Hyderabad, Telangana
    Feb 10, 2018
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    Address: Sant Kabir Nagar, Uttar Pradesh, 272175

    खलीलाबाद 28l पर लगभग 3 वर्ष हो गए 25000 sb का पैसा गलत खाते में lic द्वारा भेज दिया गया बार बार हमारे आग्रह करने पर भी अभी तक निपटारा नही किया गया पालिसी नम्बर[protected] मयंक छापड़िया मोबाइल नम्बर [protected]
    हमे लगता है ऑफिस के कर्मचारी के मिलीभगत से पैसा गलत खाते में भेज कर गबन कर लिया गया है
    अतः आप से अनुरोध है कि जांच करा कर हमारी रकम व्याज सहित दिलाने की कृपा करें
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Dear Sir,
    I am Rajeev, I have enrolled with LIC New bima gold in 2007.Please advice the status of my Lic New Bima Gold policy status policy number[protected].Please refer attachment.
    I tried to log in LIC portal but vain and got the information as invalid policy number.

    policy no.295631403 ka s. b.3varsho se n milne ke sambandh me - Comment #3002765 - Image #0
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      T
      Tittle Joseph
      from Kolkata, West Bengal
      Feb 9, 2018
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      Resolved

      Address: 560049
      Website: www.licindia.com

      Some stupid people in management decided to get points for decommissioning old website (Which was doing good) and came up with new website which is full of bugs.

      I've tried so many times to make payment and site crashes. And then these buggers will charge for late payment and at times do not allow online payment from site after sometime, which means go to lic office.. Stand in queue for hours and some old people at counter will take hell of time.

      The only company in world where people want to pay money and they just trouble customers.
      Apr 18, 2019
      Complaint marked as Resolved 
      The new site is more stable now.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      I m an existing user and paying premium through online. With the new portal, continuously being thrown error that user id not valid.

      what to do?
      Hi,
      for got my username and password
      my policy number:[protected]
      mobile number:[protected]
      email Id:vedantam.[protected]@yahoo.com
      Sir, I have trouble sign in the old account so I want to create a new account so please help me

      Sir, I want new account with new Email Id

      so please help me and delete my old account
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        S
        sawan786
        from Noida, Uttar Pradesh
        Feb 9, 2018
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        Dear sir/mam,

        My policy details are as follows:

        Lic policy no:[protected]

        I lost my lic premium receipt for the year 2011 to 2018.
        I want to submit the premium bill for my tax investment proof.

        It would be great if you could send me the duplicate receipt.
        Please do the needful

        Best regards
        Sawan singh
        Mobile mo. [protected]
        Mail id. [protected]@rediffmail.com
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
        Dear sir
        You have debit Rs 6065 two timeon Date 31/01/2018And 01/02/2018 for policy number[protected] &[protected]
        Payment form credit card and from account also same will be happen last time Date 03/08/2017.
        I request to you Kindaly refund all double debit amount as early as possible.
        Regards
        Shaikh Asiph[protected]
        Dear sir/Madam,

        Please arrange to send my Premium amount paid receipt for February 2018 & May 2018 by E Mail as i have misplaced the same.

        Mail ID : [protected]@gmail.com
        Name : Prakash S Gokavi
        Policy No : [protected]

        Thanking you.
        Prakash Gokavi
        [protected]
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          S
          srikanth tr
          from Noida, Uttar Pradesh
          Feb 8, 2018
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          Address: 20301

          Dear sir,
          I have a policy whose no is[protected].
          Name : s. Indira
          In the previous portal, i could view it and view policy paid statement.
          In your new portal, i am unable to register the policy as it is showing a gender mismatch.
          Please correct the same. This correct gender is female and ensure that is registered online to view receipts

          Regards
          S. Indira
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
          Jan 27, 2018
          imahmed's response
          Dear sir,
          my policy no is, i want to pay my payments through online but my agent has created login id, now he had deleted it and i am not able to create new login id so please reset my login ID as soon as possible and kindly inform me to my email ([protected]@ymail.com)
          Thanking you,
          Dear sir,
          my policy no is[protected], i want to pay my payments through online but my agent has created login id, now he had deleted it and i am not able to create new login id so please reset my login ID as soon as possible and kindly inform me to my email ([protected]@ymail.com)
          Thanking you,
          Dear sir,
          I want my agent portal number. Please send it to my email id : [protected]@gmail.com
          Agent Name : Biswanath Mondal
          Do Code: 1776
          Branch office: Hindustan Building C. R. Avenue Kolkata 700072
          Mobil No: [[protected] ]
          As per subject I am registered user in lic with user id HEMANT1208 I forget my login password when I click on forget password and fill all mandatory detail. I am not receiving my OTP in registered email id and when I received OTP it takes 7 to 8 hours.

          Please resolve issue.

          Otherwise need to take other action.
          Dear Sir,

          My policy number is:[protected]
          wrong date of birth is 20/02/1988 [20-Feb-88]
          while correct date of birth is 06/09/1988[6-Sep-88] proof attached
          I am unable to update Aadhar and Pan card number online.
          requesting you to please correct the same.

          Thanks
          Anuj
          Mob-[protected]
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            S
            Sritanu Roy Chowdhury
            from Kolkata, West Bengal
            Feb 8, 2018
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            Address: 700030

            Sir
            I have submitted my policy no[protected] to your kolkata city br 1 on 03.02.2018 for surrender & take money to my s/b a/c. I requested them on that day to do it an earliest. Official assured me it will be done within sort time. I visited to your office today for early complete of the process. After query they found my papers & assured that it will be done today. But sorry to say till now no money credited to my account. As i am in urgent need of money i am surrendering my policy & want quick disposal. But your service don't bother about customer's requirements. Is it a customer service wanted by customers from a reputed company like you
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              B
              Bansravinder
              from New Delhi, Delhi
              Feb 8, 2018
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              Address: 110056

              I am holding policy no:[protected] &[protected]Branch 117) and mode of premium on half yearly basis - may & nov thru ecs from axis bank.
              Today, i have check premium paid certificate for the year 2017-18 thru lic website and found that premium of nov, 17 is not appearing in the certificate in both the polices. I am paying premium to lic thru ecs from axis bank (Debit my saving a/c) for the last 10 years. What's happen this time?
              I am outstation.
              Can you check & revert.
              Regards
              R. Bansal
              [protected]
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
              Feb 08, 2018
              Updated by Bansravinder
              Awaiting reply and no answer thru helpdesk also.
              Feb 10, 2018
              Updated by Bansravinder
              In this connection, I have checked by Banker -Axis Bank about the payment of these policies. According to my bank, they had already paid the premium Rs 2802/- on 28th Nov, 2017 against both the policies thru ECS & detail are as under:-
              Date Reference Amt
              28th Nov 2018 ECS/[protected] /[protected] 2802/-
              28th Nov 2018 ECS/[protected] /[protected] 2802/-
              Pl. check & revert.
              Regards
              R. Bansal
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                D
                Dhiman Kumar Sahoo
                from Bhubaneshwar, Odisha
                Feb 8, 2018
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                Address: Cuttack, Odisha, 753014

                Dear sir the branch manager of cuttack cda branch kamala nta jena miss conducted to me and my wife when we want to know1) why the stipends money has not arrived to my wife.2) why he has shared the wrong information to get the stipends (When it's in circular for 2 policies and 1200rs commission holder can get it 3) communicating with partial information to appointment letter i :e: the second part of the letter (Anexure of payscalerules) not attached with it.
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                  K
                  kariatty
                  Feb 7, 2018
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                  Hello & good evening
                  The policy holder had passed away on 17th january last year. I am her only child who had submitted all requirements regarding her death claim. Unit two at thiruvananathapuram has not made the due payment to my sb account with sbi, vazhakkala br. Thrikkakara, kochi so far. Who can help me with this matter?
                  Valsa mathew, pob 5486, rak, uae.
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  Feb 07, 2018
                  Updated by kariatty
                  I had entrusted a relative living in Kottayam District to help me proceed with the matter and entrusted all documents to him to be sent to Unit Two, Thiruvananthapuram.He kept saying the money would soon reach my SB account.Now I have begun to doubt some foul play from his side as he refuses to answer my phone calls.Thanks!
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                    M
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                    Dear sir,
                    I am sujata chakraborty. On 6/2 2018 i paid my lic premium online. The amount-21, 412.18/ (Got deducted from my axis bank account twice same amount). Policy no[protected].
                    I check with my bank guy, they said its already deducted from my account to lic account. So lic company only can give me back the money.
                    I got confirmation from lic for the payment. But that is for one.
                    Please resolve the issue as soon as possible and give me back the money.
                    Thnak you.
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    i got mail from lic.but no details in d mail, and asking my debit card details, account details, to give back my money.
                    how i can just share!!!.
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                      A
                      Abhisad
                      from Pune, Maharashtra
                      Feb 6, 2018
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                      Address: Pune, Maharashtra, 412105
                      Website: Live india

                      On 23/01/2018 i registered for premier service vide request number[protected], for the past 13 days the status is still showing as published, but till now it shows 'required premium service registration' in premier service section, in status showing under process, as mail came on 24/01/2018 saying within 4 working days you will get confirmation mail, but till 06/02/2018, no mail has came. After this i did same thing on 01/02/2018 for my wife, she got confirmation mail within 2 days & premier services started for her.
                      So please resolve issue. Please accept or reject the request. Please dont keep under process for so many days.
                      Once it is resolved i am awaiting to use the premier services. I am not able to use premier services due to this.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                        V
                        Vaneet bindu_
                        from Shimla, Himachal Pradesh
                        Feb 6, 2018
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                        Thank you for using your SBI Debit Card 559XX4801 for a purchase worth Rs7149.0 on POS LICBILLD at Life Insurance Corpora txn# 996856.

                        Sir as rs 7149 debited from my account for policy[protected] on do 06/02/2018 as shown above but policy status shown nothing pls resolve my problem. And send print copy of paid premium on my mail [protected]@gmail.com.
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                          A
                          apanu
                          from Kolkata, West Bengal
                          Feb 6, 2018
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                          Address: Kolkata, West Bengal, 700017

                          Sir,

                          This is for your information that i have been receiving rs 8261 as annuity under superannuation scheme. The last annuity i have received is on 1st march 2016. Since then i have not received any annuity till date.

                          Please look into the matter and arrange for paying me the pending annuity asap.

                          Regards,

                          Drumil hazarika
                          Neelachal abasan
                          Rohini e2
                          98 rajdanga
                          Goldparl
                          Kolkata - 700107

                          Mobile - [protected]

                          Pan - aajph2722b
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          I Wnted tO Login account to collect policy premium reciepts for income tax purpose .polcy no[protected]
                          User id/password problem
                          How to make online payment ? unable to to login in new portal also not able to add new sign .. msg coming already user exits..
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                            J
                            jayshrigondchar
                            from Amravati, Maharashtra
                            Feb 6, 2018
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                            My name is jayshri babarao gondchar. My policy no. Is[protected] plan term d. O. C.149/72 dt 28/12/2013
                            My customer user id is :- jayshrigondchar. I have forget my password.. I want to pay my primium.
                            I tried to reset my password. But, i did not get otp. Please, reset my password... And send me otp to my mobile no. [protected] or
                            Email id:- [protected]@gmail.com
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            I am trying to enroll below policy but its not letting me with error "It seems that you have not yet registered yourself in our Customer Portal "

                            Policy ID:[protected]
                            Employer: Cognizant
                            EMP ID: 114511
                            Name : Sandeep P Damodaran
                            DOB: 03/05/1980
                            Mobile : [protected]

                            I have already registered but still showing the error
                            On one fine day, old LIC portal has got changed to new portal through which I am unable to log into my account. Though i have complained about this many times @[protected]@licindia.com, there is no response so far. I am unable to create new account also, as all my policies are already enrolled with an existing account. Very worst response...
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                              N
                              neshvicky
                              Feb 6, 2018
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                              I am not able to pay the premium in online i have tried many things but nothing is workable. This problems started after lic migrated to new portal.
                              My policy number is[protected] because of this i cant able to pay my premium for past two months and they put fine for late payment.
                              How i will be responsible for late payment fine when your new portal is not working properly?
                              Kindly go into the issue and solve the problem asap

                              I can login to my customer portal but i cant able to pay the online payment

                              Kindly review the attached photo which i have highlighted in red mark in that check and pay option is not at all highlighted
                              +1 photos
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                              Dear sir, myself Suresh naik Surrendered my policy[protected] at home branch Vijayawada on 11/01/2018. Till now am not received money in my account. Kindly look in this matter.
                              Pls. provide me reciept of LIC policies:[protected],[protected],[protected],[protected] premium paid comulatively of these policies.

                              Regards
                              Anil Kumar
                              Dear sir,

                              I could not able to login to LIC new portal https://ebiz.licindia.in/D2CPM/#Login
                              It's always giving an error about "your user doesn't exist" which is incorrect. I paid my last premium successfully with the old LIC portal.
                              Please help to get it resolve as soon as possible. So that we can pay the premium online cashless.
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                                Prix08
                                from Bengaluru, Karnataka
                                Feb 5, 2018
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                                Address: Kolkata, West Bengal

                                I have few LIC Policies, which I wanted to enroll for my Employer. That is going to be linked with my Organizational Portal.

                                In the LIC Portal, (http://www.licindia.in/), to enroll all the policies for employer, it is mentioned that we have to select Enroll for Employer Link. But the link is not present in the LIC Portal. Thus unable to link the policies with my organization
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                I am k srinivasa rao registered policies in the customer portal quite a long time in the old portal now i am unable to pay premium through new portal kindly suggest what to be done
                                my regd. mob. no. is [protected]
                                mail id is [protected]@gmail.com
                                regards,
                                k srinivasa rao
                                pol no[protected]
                                LIC Policy Information Gender is wrong..
                                In need to update it to correct value.
                                Its an emergency i need your support urgently.
                                I have paid lic premium for policy no[protected] on dated 09/01/2018,
                                Rs. 1335.76/- through www.licindia.com without login, but i do not received any recipient till date and time. Rs. 1335.76/- debited from my account on same time.
                                Payment ID: LHDF[protected], LIC order no. 17046842

                                Pl do the needful.
                                My policy No:[protected] in Market plus.. Want to know the status.date of commencement 28/02/2008. Maturity 28/02/2018. Sum Assured Rs.50000/-
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                                  S
                                  Soumitra Pathak
                                  from Kolkata, West Bengal
                                  Feb 5, 2018
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                                  Address: 700059

                                  Hi,
                                  Please deactivate e service under policy number[protected] asap.
                                  I has to add on my existing i'd but wrongly it was made separately.
                                  Plz create a pop up where customer can deactivate there e service as well like others provide doing.
                                  It was really ridiculous to complete 350 word for complain something.. People don't have so much time for given exam here, plz be professional on every aspect

                                  Regards,
                                  Soumitra pathak
                                  [protected]
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  I am hemant lanjewar, i cant login the new portal
                                  my email adress :- [protected]@gmail.com
                                  my mobile no: -[protected]
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                                    Surya veerachary
                                    from Hyderabad, Telangana
                                    Feb 8, 2018
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                                    Address: Khammam, Andhra Pradesh

                                    Dear Sir/Madam

                                    I, Addanki veerachary agent of LIC Of India with agency code 06039653.

                                    connected to Khammam main branch. I want my new agent portal id and password . Please send new portal ID and Password to my e mail ID: [protected]@gamil.com.And my mobile number is:[protected]. please don't forget this complaint.I need it compulsorily.
                                    Please do needful.

                                    Thanking you sir
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                    The new portal doesn't let me login by using my existing account details. I tried mailing to the email ID furnished in the website. Until now, I haven't received any responses. How can I log in to the old URL?
                                    I am frustrated and wish I hadn't invested with LIC India.
                                    I paid Rs. 6005.00 premium on line on 03/02/2018 for PolicyNo.[protected] in favor of Rahul Agarwal but I have received no payment receipt.

                                    Therefore, you are requested to do the needful.
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                                      mahesh249
                                      from Jamshedpur, Jharkhand
                                      Feb 3, 2018
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                                      Address: East Singhbhum, Jharkhand, 831005

                                      I am registered customer of lic, and was paying my multiple policy premiums through the portal. Recently they upgraded to new portal. Today when i tried to login it says there is no user id registered in the portal. I tried through forget password option also but in vain.

                                      When tried to pay directly without going to "registered user" again telling that policy and other details not matching.

                                      What for these people are for? Nowadays every body is paying online. It is a shame on lic for not making their online portal customer friendly. They are making the online payment cumbersome. They are linking every thing to the payments page (Policy no, date of birth, mobile no etc) and if anything mismatches payment cannot be done.
                                      +1 photos
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                        pritam9092
                                        from Kolkata, West Bengal
                                        Feb 3, 2018
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                                        I registered my lic policies and registeration was successful, next step if i try enrolled my policy under "http://customer.onlinelic.in/cbv/"for cognizant, it shows error that i m not a registered user

                                        "it seems that you have not yet registered yourself in our customer portal.
                                        Kindly click here www.licindia.in to create portal-id."

                                        But i have already registered my policies. Please let me know how to enroll it with employer.
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                        Feb 11, 2018
                                        Updated by pritam9092
                                        No One fRom Lic Support Tean has contacted me yet, Please Resolve as soon as possible
                                        No one has got in touch with me yet.
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