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Life Insurance Corporation of India [LIC] Complaints & Reviews

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Updated: Mar 24, 2026
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Life Insurance Corporation of India [LIC] reviews & complaints page 93

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M
from Mumbai, Maharashtra
Mar 4, 2018
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Address: Mumbai City, Maharashtra, 400703

Dear team

I mr. Mangesh j gharat holding this policy number[protected] since april 2013 means almost 5 years back and still i have not receive original bond of policy. I am regularly following up with my agent but response delayed since long time.

So i want you to intervene in this to get my policy oringinal bond
Mail already sent to concern lic office of fort on dated 8th feb 2018 but there is no any response from their end
Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
Dear sir,

I have registered for LIC premiere service on 24th Feb and my service request no is[protected], till today request is not validated despite attaching all relevant documents, i need to get loan against my policies, kindly do the needful.

Regds,
Vishal...
Transaction Details
Payment ID LSBI[protected]
LIC Order Number 21020328
Payment Date and Time[protected]:51:04
Payment Through SBI NetBanking
Payment Amount(Rs.) 2579.00
I have paid my LIC premium Rs.3110/- throw HDFC BANK against the Policy No.[protected] on dated 27/02/2018, but i have not received till date. Kindly sand my premium receipt on my email address :- naresh.[protected]@kei-ind.com OR
[protected]@gmail.com on urgent basis.

Thanking you
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    HEMEN KHAMBHAITA
    from Jetpur, Gujarat
    Mar 4, 2018
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    Address: Rajkot, Gujarat, 360004

    I am continuously trying to login the customer portal of lic india. But every-time i am getting same message since few months that "your policy were not migrated due to data/technical issues. Request to please contact [protected]@licindia.com" (See attached photo). But fact is that i am never getting any revert from this mail id even after my 4 to 5 emails. Even my parent (Bo_205) branch is not supporting me on this issue.

    I am afraid now, there could be a chance this so called lic india will tell me that i am not even a policy holder even after paying lacks of rs, since 10yrs.

    Hope, i would get any support after writing over here.
    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
    Dear Sir - I have 5 Policy but 1 Having ERong DOB need to change DOB on the same..
    I had summit application in Udaipur but still no solution

    Lalit Kumar Salvi
    [protected]
    24/09/1983
    I have problems in logging in on several times, even after entering correct user id and password for policy No[protected],[protected],[protected],[protected] therefore i am not able to link/Add/Submit my Aadhaar Details to the above insurance policies.

    regards U S Makhloga
    Mob-[protected]
    I am a policy holder with policy no.
    [protected],[protected] &[protected], my premiums are due for last 4 months but I am unable to pay premium online due to login problems.
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      M
      Mohindatey
      Mar 3, 2018
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      Dear team,

      I mohiuddin datey has four lic policy #[protected],
      [protected],
      [protected],
      [protected].

      Out of which policy number[protected] returns from lic for 2016 for rs 20, 000 has still not credited into my sbi account and also policy #[protected] returns from lic for 2018 as per the schedule given to me rs 40, 000 also not credited.
      I’m paying my annual premium from 2006 without any delay.

      Would request to look into complaint and revert me as soon as possible and credit my account without further delay

      Your urgent response will be appreciated.

      Regards,

      Mohiuddin datey.
      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
      Policy no[protected] ranju srivastava wo rakesh kumar srivastava gender female but online portol gender show male and profle name show mr.ranju srivastava i want to change gender female and profile name is mrs ranju srivastava.
      please change gender and profle name immediatly.
      Dear sir,

      I have registered for LIC premiere service on 24th Feb and my service request no is[protected], till today request is not validated despite attaching all relevant documents, kindly do the needful.

      Regds,
      Vishal...
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        V
        Virendra@@7
        from Aurangabad, Bihar
        Mar 3, 2018
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        My lic policy jeevan surbhi no.[protected] lic branch jeevan jyoti super bazar bharatpur (Rajasthan) formed on[protected] whose premium is rs 5416. I have paid all premium on time. Its s/b claim on date[protected] is due on lic and still i have do not recieve any paymentfrom them. They said that they had pay cheque no.737305 on date[protected]. But i had not recieved any payment from lic. So i requeast you to provide me my s/b claim payment of 2006. Policy holder name - virendra kumar gupta, mobile no. [protected]
        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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          K
          Khalil JF
          from Pune, Maharashtra
          Mar 3, 2018
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          Address: Thane, Maharashtra
          Website: www.lichousing.com

          I took loan of 19 lacs with roi of 11.25 in 2012, and all these years had been paying emis against that roi. Lichfl never informed about reduction in roi.
          Very frustrating. Will be approaching them for immediate reduction and arrears recovery.
          Also what kind of institution it is which changes for roi reduction and no money for increment of roi, strange.
          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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            S
            subhmaiti
            from Kolkata, West Bengal
            Mar 3, 2018
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            I have paid renewal of my policies online through bill desk on 01/03/2018 and the amount has been deducted from my bank a/c [protected] state bank of india, new garia branch, srinagar, kolkata 700094. But still i do not get any receipt, not in my registered e mail id or in the lic e - service. My payment id : lsbi[protected]. A copy of payment has been given herewith.
            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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              S
              S Srinivasu
              from Mumbai, Maharashtra
              Mar 1, 2018
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              Address: 515413

              Dear sir,
              On 28/02/2018, i paid policy amount through bank of hdfc net banking, till now not received any acknowledgement receipt either mail or in site also, status successfully
              Policy no:[protected]
              Premium amount: 11050

              Kindly do the needful.

              Email id : srinivasu. [protected]@adityabirla.com

              Thanks®ards
              S. Srinivasu
              Tadipatri
              Ananthapur-dist
              Pin code:515413
              Cell no:[protected]
              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                M
                Manikandan333
                from Bengaluru, Karnataka
                Mar 1, 2018
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                Address: 600119

                Hi Team,

                I registered my LIC Policies and registeration was successful, next step if I try enrolled my policy under "http://customer.onlinelic.in/cbv/"for Cognizant, it shows error that I m not a registered user

                "It seems that you have not yet registered yourself in our Customer Portal.
                Kindly click here www.licindia.in to create Portal-ID."

                But I have already registered my policies. Please let me know how to enroll it with employer.
                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                Please me Lic me account bana Raha hoo par account log in nahi ho Raha he or ye likha aaraha he user account always exit
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                  L
                  llkdl1976
                  from Mundi, Madhya Pradesh
                  Feb 28, 2018
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                  Address: Damoh, Madhya Pradesh

                  Premium for policy no[protected] Devansh Kori Payment ID IHMP5189, LIC Order Number 18055169 Payment Date and Time[protected]:31:28 Payment Through Debit Card Payment Amount (Rs.)5913.00 www.Licindia.com, but i do not recived any recipt till date and time.Rs 5913:00 debited from my account on same time.Pl do the needful.
                  My Name Lakhan Lal Kori
                  Mob.no. [protected]
                  My Email ID [protected]@gmail.com
                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                  Feb 28, 2018
                  Updated by llkdl1976
                  Sir, I (Lakhan Lal Kori) have paid lic premium for policy no[protected] Devansh Kori Payment ID IHMP5189, LIC Order Number 18055169 Payment Date and Time[protected]:31:28 Payment Through Debit Card Payment Amount (Rs.)5913.00 www.Licindia.com, but i do not recived any recipt till date and time.Rs 5913:00 debited from my account on same time.Pl do the needful.
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                    B
                    Biswanath Patel
                    from Bengaluru, Karnataka
                    Feb 28, 2018
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                    Address: Bangalore, Karnataka, 560066
                    Website: LIC INDIA

                    Hello Team,

                    I try to register the same policy again but getting the error ''Invalid Policy Number".

                    May I know the reason, why I need to register the policy again ? It's fault from your end that policy didn't migrated.
                    I never seen this type of pathetic customer support team, although I am following from last 2 months.

                    May I know the escalation matrix for the same on priority ?

                    Regards,

                    Biswanath
                    Mobile # [protected]
                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                    I am not able to add superannuation policy details that were already added in earlier portal. This is really digusting and mails sent to portal are gone into dustbin as there is no response.
                    Worst experience so far.
                    Call me on [protected]
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                      N
                      Nymphy
                      from Chandigarh, Chandigarh
                      Feb 24, 2018
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                      Address: Bathinda, Punjab, 151001
                      Website: Lic

                      I nymphy employee at oriental bank of commerce have taken policy from your respective agent sh. Ashok kumar, he had firstly not discussed with me while issuing policy that he had divided my policy in 2 amounts, for which i have to pay extra premium nearly rs. 600 every month which means near about rs 100000/- for policy term. Then when i came to know about the policy term i have submitted for cooling of to bathinda branch, but the respected dealing person informed me that this policy is issued from rama mandi but so you have to submit at rama branch for cooling, but when i am from bathinda and even the agent not told me that the policy will be from rama mandi, why i go there.
                      2ndly with due respect the chief officer there have listened to my complaint and have submitted my request there only and confirmed me that my policy will be cooled of from here only. I have submitted the application on 25th jan 2018 but till now i have not received amount in my account. I today also talked to sh. Gurjant singh the concerned officer talked to me very roughly they said i have not received the policy from rama mandi yet i can't do anything... Kindly guide me so that i can get my money back. I have paid 2 premium completely on issue and 1 premium is deducted from my account on 22nd feb. Kindly reverse my amount completely which any deductions.
                      Policy no[protected] and[protected] in name of nymphy d/o sh. J c prinda.
                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                      Sir,
                      I cant get my policy Nos. details of Policy No.71878557,[protected], 70807673 and the system shows contact problems of old portal. When i tried to add the my policies mentioned above in LIC new portal, The system shows the policy detials in another user ID. Please send the reply to my email.id:muthupriya.[protected]@gmail.com
                      I had paid my LIC premium online without login and my transaction ID is 20106452.I have not received any mail or receipt in my email(suvojit.[protected]@gmail).I tried to become a registered member but the mail with the user ID and password did not come to my email.When I tried to re-register myself it says "you are already registered".Please help.
                      Policy no[protected]
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                        H
                        from Mohali, Punjab
                        Feb 22, 2018
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                        Address: 152001
                        Website: Lic of India

                        I harmanpreet singh deposit documents to closed lic. Policy on dated 2/2/18 but i can't received policy payment till now in ferozepur branch pls change cashier madam she have no respect how to speak staff of your ferozepur branch is so lazy in work and irresponsible in work even they don't know hoe to speak pls change all the staff members or closed your ferozepur branch pls i have given you some details of. My. Policy my policy no is[protected] named harmanpreet singh
                        Min no is [protected] pls help. Me to solve my problem to get me paymemt of my policy i shall be very thankful to you and last pls change your staff as soon as possible or closed your ferozepur branch
                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                        Sir, please provide me agents portal id and password. my name is geetha c.n. agency code 2569878L kollam br 2, kerala. with licence no. 382213 and d.o. code is 73678 mr. T.G. Subash.

                        thanking you
                        geetha c.n.
                        2569878L
                        [protected]
                        I have submitted my premium regarding policy no.[protected] online but i did not recieved reciept on my mail. Premium amount-12377. Name-MD SABIR RAZA KHAN plz help as early as possible because i need this i hope u will consider my complaint and resolved it as early as possible policy no.[protected]
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                          Tilak Chaudhery
                          from Ambala, Haryana
                          Feb 21, 2018
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                          Address: Hamirpur, Himachal Pradesh
                          Website: Lic.gov.in

                          Sir,
                          I have paid lic premium for policy no[protected] on 17 02 2018, for rs. 3215/- online, but i did not receive any receipt till date and time. Rs 3215/- debited from my account on same time. I receive this msg during transaction.

                          Thank you for using your sbi debit card 559xx2511 for a purchase worth rs3215.0 on pos licbilld at life insurance corpora txn# 716309.

                          The premium has not been adjusted so far.
                          Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                          Dear sir.

                          After online premium paid to credit card. Recipet not recived. pleae sent recipet soft copy to

                          mail ID. [protected]@rediffmail.com
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                            S
                            Shyameli@123
                            from Kolkata, West Bengal
                            Feb 21, 2018
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                            Address: Kolkata, West Bengal, 700152

                            Respected Sir/Madam,
                            With due respectfully inform you that my above LIC policy having date of birth 25/08/1983 but my all Govt. ID Like Voter ID, PAN & Aadhaar Card (copy enclosed) mentioned Date of Birth is 25/08/1987 .
                            My kind request to you please consider the same to link my policy with Govt. documents.

                            Please look into the matter as earliest.
                            Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                            Feb 21, 2018
                            Updated by Shyameli@123
                            I am send the mail earlier to [protected]@licindia.com on 12/02/2018, but no reply from the LIC side.

                            Please look into this matter seriously

                            I am getting above error when I am logging in LIC Portal. Please help ASAP.
                            My ol user id is [protected]@gmail.com policy no. is[protected]
                            i want to rest my user id
                            new user id is [protected]@gmail.com
                            Lic agent portal is not working.

                            My agent code is 01274/729.

                            My name : v. srinivasan.

                            D.O.Code: 876

                            D.O.Name: s. Muralidhar
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                              Bharathi Neelam
                              from Chennai, Tamil Nadu
                              Feb 21, 2018
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                              Address: Chennai, Tamil Nadu

                              Premium amount paid for november month in december 18th 2017.1st transaction was successful and again i paid for december month same date, amont debited in my account. Only i receive november month premium receipt. Again i paid on 30/01/2018 for december 2017 and january month 2018. Still iam not getting my money back for december month. How i will get my money back
                              Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                Person with disabilities
                                from Bengaluru, Karnataka
                                Feb 20, 2018
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                                It is hurtful that lic enabled "customer" login and its benefits only to few who is paying to lic. Denying the “customer status” while paying policies bring difficulty for me as i am a disabled person and online services are important for me.
                                Even after multiple requests to lic and prolonged waiting time,
                                Proposer under the policy on minor life is not allowed to register on customer portal even without any policy on my own life.
                                As a disabled person i was not privileged enough to easily obtain policy in my own name, and now denying the "customer status" seriously hurt my self-respect in front of my child.
                                Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                Plz delete my customer portal
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                                  sonali p
                                  from Pune, Maharashtra
                                  Feb 20, 2018
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                                  Not able to login through portal.

                                  Error seen:
                                  Your entry does not match with our records, please check the data entered. Kindly use user id of old portal if it is your first login to new portal; login through email or mobile permitted only for subsequent logins.

                                  (Even though adding proper details)

                                  Note: some times server errors are also seen
                                  Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                  My name Chandan Mallick, user I'd & phone number [protected], gmail.[protected]@ gmail.com.please delet lic e service portal I'd.I send email lic portalsupport but not solve my problem.lic portal do not delet option.
                                  I am one of the LIC policy holder My User ID: yarramasu but I could not get my password and I am not getting mail to that extent to may mail or Mobile no also. My registered mail ID: [protected]@hotmail.com in LIC portal. Please help me to get password at the earliest to see my policy schedule, LIC paid receipts.
                                  I Virendra v mhadanak lic policy holder have paid 3243 your half yearly money back policy no[protected] on 11/02/2018 online internet backing through your lic application but still not received payment made receipt on my mail id after deduction of payment .
                                  my Transaction ID [protected]
                                  So kindly solve this issue as early as possible...
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                                    Tribhuwan Kumar Saw
                                    from Ghazipur, Uttar Pradesh
                                    Feb 19, 2018
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                                    Address: Giridih, Jharkhand

                                    Dear sir,
                                    With due respect i would like to say that i'm tribhuwan kr saw and my agency code is 05712526. I am working in lic for three years as an agent. But i do not have my portal id and password.
                                    There fore i request you to kindly provide me portal id and password.
                                    Your faithfully
                                    Tribhuwan kr saw
                                    Mmo. [protected]
                                    Email - www.[protected]@gmail.com
                                    Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
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                                      rmishra22
                                      Feb 19, 2018
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                                      Address: Kolkata, West Bengal, 700060
                                      Website: www.licindia.in/Home-(1)/LICOnlineServicePortal

                                      I am a registered customer of lic and was paying my multiple policy premiums through the portal from old customer login, which is now unable to login through new portal. Today when i tried to login it says there is no user id registered in the portal. I tried through forget password option also but cannot register. Is there any link for old customer login or upgrade to new e-services for customer login portal? Please help & suggest.
                                      Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                      Interest iro policy no[protected] due on January 1, 2018 not paid yet.
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                                        mayamohan
                                        from Chennai, Tamil Nadu
                                        Feb 19, 2018
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                                        Address: Palakkad, Kerala, 678622
                                        Website: ebiz.licindia.in/D2CPM/#Login

                                        Hi,

                                        Even the same issue happened with me. My gender showing in online portal is male instead of female.
                                        I tried reaching out [protected]@licindia.com but i have not yet received any response from them.

                                        So i am not able to add new policy in lic portal.
                                        Is there a way where i can change my gender to "female"?
                                        Please help me to sort this issue out.

                                        Thanks,
                                        Maya
                                        Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.
                                        I forgot my password . kindly provide me a new password at the earliest. my agency code is 01715 71Q and my mail id is [protected]@gmail.com
                                        LIC agents portal is not working since many days. It is difficult to track the policies and give good service to the clients. Kindly fix the issue as soon as possible.
                                        LIC site profile gender mention is incorrect, want to correct the same.

                                        I am female but gender mention in the profile is male.

                                        I am having 6 LIC policy among which only one policy is getting register in the new portal else other are only getting open in old portal.
                                        Now if want to add new policy it is not getting added also.
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